# Doccept Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Doccept the right Document Management solution for you? Explore 25 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/134123/Doccept/reviews --- Doccept 4.5 (25) [View alternatives](https://www.capterra.com/p/134123/Doccept/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Doccept Ease of use 4.7 Customer Service 4.6 ## Showing most helpful reviews Showing 1-25 of 25 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use PA Paolo A. CEO Consumer Services Used the software for: 6-12 months ### "Lucid and Easy to user Document Management System" October 28, 2018 5.0 We are an Intl Consulting firm and have 1000s of Membership applications processed every month, With approval teams scattered from North America to Europe, our processing times were too lengthy, Doccept streamlined our internal processes with centralized Solution and life surely seems great. We are also using Alerts for document renewals etc. Pros Doccept was a choice we finalized after we reviewed 4-5 fancy Solutions, What we liked initially and still continue doing so is - Its simple design and extremely easy to use functionalities. We could implement the Solution across 5 of our branches in approximately 3 weeks and we are pretty much Paperless (except some mandatory stuff) right now. Appreciate their Dubai based Implementation team for patience and neatly laid out approach. Cons Couldn't find any as of now. Good to have features were shared to them, and seems they are coming up too! Review Source Response from Kensium Solutions November 5, 2018 Thank you Paolo, We remain available for any assistance :) SA Szabo A. CEO Retail Used the software for: 1-2 years ### "Wonderful DMS with Email Archival" October 17, 2017 5.0 We have digitized the whole document intensive processes across our 4 branches in Europe and Asia. We have been saving a lot of time and money in day to day office activities Pros Pros: Easy to Use, Easy to Implement, Email Archival and Intelligent routing good OCR Browser based Solution Quick GOLIVE Cons Not much, Mobile Application would have been great, But works perfectly fine on Mobile and Tablets and other portable devices. Review Source Response from Kensium Solutions October 17, 2017 Thank you Dr.Szabo for your positive feedback. - Doccept Team. aG abdusalam G. engineer Used the software for: ### "easy to use " June 6, 2015 3.0 this a first time Review Source Response from Kensium Solutions June 7, 2015 Thanks Mr. Abdusalam. AFZ Abul Faiz Z. Head of IT Non-Profit Organization Management Used the software for: 1-2 years ### "Excellent, affordable and practicle" November 17, 2016 5.0 Doccept is an intelligently designed application. It addressed all our document archiving concerns and gave us peace of mind at a reasonable cost. The solution stands apart from other well known DMSs available in the market in terms of ease of use,features and value for money. Support team is hardworking, proactive and provides excellent support. Pros Ease of use Feature rich Value for money Cons Its backup strategy Review Source Response from Kensium Solutions November 17, 2016 Thank you Mr. Faiz, Wonderful day ahead. MH Mohammed H. HR Head and Group CFO Used the software for: ### "Automation of HR Department in Middle East" August 31, 2015 5.0 We chose Doccept (DMS) for automating our HR & Finance Department. With 95% of our staff being Expats, we had huge number of employee documentation such as Passports, National ID, Contracts, Payroll, Insurance and many other which needs to be securely maintained and also be tracked for renewals. Doccept gives us timely alerts to respective department heads, Customized reports for specific type of documentation and their renewals and also integrated Workflows. Pros: Easy to User, Configurable, Extremely responsive Support Team, Interesting Features such as Auto Folder Structure, Email Routing and Alerts. Cons: Arabic Interface not available, which is not a mandatory for our organization. Review Source Response from Kensium Solutions September 1, 2015 Thanks Mr. Helal AM Ahmed M. Web Developer & System Admininstrator Information Technology and Services Used the software for: 6-12 months ### "My Experience in this application" November 16, 2016 4.0 Its very good application and it helps us very much for our organization, it has all the features, but in terms of user-friendly, it has to add/modify the existing feature. Really i have to appreciate customer support Pros Everything fine Cons In order to view the document from the list, i have to do 2 or 3 steps, we can reduce this by clicking on the icon and the filename in the list Review Source Response from Kensium Solutions November 17, 2016 Thank you Mr. Ahmed, LJ Laurent J. Finance Head Used the software for: ### "Bulk Digitization and Central Repository" September 1, 2015 5.0 Have been using Doccept since a couple of years from now. We had a huge pile of documents dating back to 14 years. We liked the way Kensium team supported and advised us the Digitization Road Map making it easier for us on Budgets and also ensuring we comply with the legal regulations. Pros Alerts & Notifications Email Routing Browser Based, Very fast in accessing. Workflows are simple and easy to use Custom Reports Zonal OCR Batch Scanning Module can have more features, But with the cost i have got it, i normally do not complain :) Support has been great with teams responding to support emails quickly. Review Source Response from Kensium Solutions September 1, 2015 Dear Laurent, Thanks for your Review, - Doccept Team AWN Abdul Wahid N. Electrical Engineer, Documentation Administrator Oil & Energy Used the software for: Less than 6 months ### "Value for Money, Definitely. Customer Support, One of the best I've come across." September 26, 2016 5.0 Fantastic support in installation of the setup. Real time examples for every query. GUI is very comfortable. Number of cool features/options available. So much room for your customization needs. Fits in pretty well with our needs. Have already & would definitely recommend others to join in! - Naqqash Pros Ease of use Cons None encountered Review Source Response from Kensium Solutions September 26, 2016 Thank you Mr. Naqqash. - Doccept Team. PL Prakash L. IT Head Health, Wellness and Fitness Used the software for: 6-12 months ### "Good to use for document management . " October 29, 2017 4.0 Pros Document management, searching scanned docs , integration with domain user and work approval process. Cons e signature which is not aligned as per user specific position. Team can work on enhancing the feature. Review Source Response from Kensium Solutions October 31, 2017 Thanks you Mr. Prakash, Doccept Team RH RJ H. Exec Director Used the software for: ### "Good Fit!" September 25, 2015 4.0 Thanks for the Trial, We manage a lot of ships and this solution will be greatly useful in managing documents related to security management, operations, surveys, crew management and others. I Liked the HR functionality as all of our crew are expats, we have a huge number of documents to track and securely store. Custom Reports for tracking different type of documents and collated notifications is useful. Review Source Response from Kensium Solutions September 25, 2015 Thanks Hossam -Doccept Team SR Sirisha R. Joint Partner Used the software for: ### "Reinventing DMS!" September 4, 2015 5.0 We are using Doccept for almost 2 years, and we continue to find features where our organization can use for better efficiency. All the new upgrades we get regularly are fantastic, We love the Profile Signatures which are making my mailing from DMS customized. Very user friendly and i recommend it for any professional services organization. We are Legal & Financial services Firm. Highly Recommended Review Source Response from Kensium Solutions September 4, 2015 Thanks Sirisha. -Doccept Team TI Thomas I. Director Used the software for: ### "Very Useful" August 29, 2015 4.0 Found this solution quite useful in day to day operations. We have integrated with our Reservation Management System and Doccept automatically creates Folders for each guest along with lot of search criteria, We are using the solution for different branches for Reservation, Finance, Credit and Front Office. Alerts functionality is very nice along with Custom Reports. Thanks for your timely support. Review Source Response from Kensium Solutions August 29, 2015 Thank you Ian. JA John A. IT Head Used the software for: ### "Effective internal operations!" January 16, 2015 4.0 Been comparing various document management systems in the last 5 weeks. I strongly feel Doccept facilitates better internal operations in any firm, Specifically Email Routing, Alerts & Notifications and few other features. Can we have Barcode Integration with Doccept? Review Source Response from Kensium Solutions January 16, 2015 Dear John, Thanks for your inputs, Yes Barcode Integration is available. Doccept has an API which can integrate with any third party applications. SR Subba R. Operations Manager Used the software for: ### "Automotive Industry DMS" September 7, 2014 5.0 We are one of the largest used car platforms in the country, we handle a lot of documents in terms of Warranty, ownership, spares, servicing and a host of others which are to be maintained properly. We started using Doccept from 2013 and operations are very efficient. We have also integrated Doccept with our ERP and Accounting Systems. I like the Task Enforcement feature. Review Source Response from Kensium Solutions September 8, 2014 Thank you, MS Mohammed S. Director Used the software for: ### "Innovative Features" January 12, 2015 5.0 Being a Mid Sized Hospital, we wanted a robust DMS at Affordable budgets, After reviewing 5-6 solutions, we have started using Doccept. Pros: We like the Auto Folder Structure, Alerts and Email Routing features. Integration with Hospital Management System works seamlessly. Full Text OCR Search is neat Took very less time to Cons: Not available in Arabic. Review Source Response from Kensium Solutions January 12, 2015 Thanks Mr. Salim. SM Suman M. Director Used the software for: ### "Good one" September 27, 2014 5.0 We are using Doccept since 10 months. We are a construction firm and use too much documents between our sites and administrative offices . we have automated everything now, From design files from design office, site reports from respective construction sites and all other documentation are at central location easily accessible. Review Source Response from Kensium Solutions September 28, 2014 Thanks Mr. Suman. ID Ian D. Manager Used the software for: ### "Decent one" August 31, 2015 5.0 Been using Doccept over a year now, Has been a decent ride till now. We were looking for Email Integration/Routing along with Browser based DMS which is easy to use. Doccept was cost effective. We offer Professional and consulting Services and functionality such as Alerts made lives easier. Review Source Response from Kensium Solutions August 31, 2015 Hi Ian, Thanks for your review. - Doccept Team aI asif I. executive director Used the software for: ### "great software" July 2, 2014 4.0 The Doccept software was a wonderful discovery made by our company to manage all documents and easy retrieval , As a legal consulting firm It is very important for us to search and locate documents at a short notice. I recommend this to any one wants to get rid of cluttered documents. Review Source Response from Kensium Solutions July 3, 2014 Thanks Mr. Asif. DB Davis B. IT Head Used the software for: ### "DMS with some Intelligence!" October 1, 2014 5.0 Pros: Very user friendly, Can create or edit Meta Data with rules very easily, Robust, Full text OCR, Auto Folder Structure, Task Enforcement, Alerts, Email Routing & Integration. Cons: Nothing noteworthy, It is mobile Compatible, Mobile App should be adding to the value. Review Source Response from Kensium Solutions October 1, 2014 Thank you Dave. KRR KONDAL REDDY R. Used the software for: ### "Doccept at Acer Motors" July 3, 2014 5.0 At Acer Motors we have applied Doccept to processes that are not part of our ERP. We have found that not only is Doccept an effective DMS but also a potent tool for 'Task Enforcement'. We have had a huge benefit due to introduction of Doccept into our organization. Review Source Response from Kensium Solutions July 3, 2014 Thank you Mr. Reddy. RK Rajesh K. Director Used the software for: ### "Excellent Product" May 16, 2014 5.0 We are a Manufacturing firm, Doccept brought in a lot of changes in terms of productivity. Task enforcement feature increased responsibility in staff handling various activities. Loved the responsiveness of the team too. Will recommend it to anyone looking for a robust DMS. Review Source JG James G. Used the software for: ### "Marvelous Application" July 3, 2014 4.0 Confusion & Chaos in handling documents converted to Life made Easier by Doccept. Truly user Friendly & intuitive. I liked the responsiveness of the teams. Review Source Response from Kensium Solutions July 3, 2014 Thanks James, We appreciate your business. AK Andrew K. Director Used the software for: ### "User Friendly" November 27, 2014 4.0 Pros: Very User Friendly, Good features such as Email Routing, Alerts, Reports based on Notifications and Tasks associated with documents Cons: Not available in other languages. Review Source Response from Kensium Solutions November 28, 2014 Thanks Andrew LS Leo S. CTO Used the software for: ### "Decent DMS" January 16, 2015 4.0 It has been good experience using the solution. Automated Folder creation with integration to our ERP is working well. Thanks. Review Source Response from Kensium Solutions January 17, 2015 Thanks Leo. DS Dhiren S. CEO Used the software for: ### "User Friendly!!" July 20, 2014 4.0 Its 3 months that we have started using Doccept, Very user friendly and responsive product. Review Source Response from Kensium Solutions July 21, 2014 Thanks Mr Dhiren. Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.