Who Uses This Software?

Youth and amateur clubs, associations, and teams. We also offer solutions for national governing and state governing bodies.


Average Ratings

89 Reviews
Value

  • 4.5 / 5
    Overall

  • 4 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $69.00/month
  • Pricing Details
    Get started with SportsEngine HQ for free. Upgrade to Premium for $69/mo.
  • Free Version
    Yes
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • SportsEngine
  • www.sportsengine.com/
  • Founded 2008
  • United States

About SportsEngine

Leagues, clubs, associations, tournaments, and teams of all sizes use SportsEngine HQ to manage their operations, run background screens, promote their competition programs, sign up members, communicate with parents & athletes, raise funds, and process payments. In addition to technology, SportsEngine provides professional support, consulting, and design services. SportsEngine is part of the NBC Sports Group.


SportsEngine Features

  • Background Screening
  • Donation Management
  • Equipment Tracking
  • Facility Management
  • Game Results Tracking
  • Online Registration
  • Scheduling
  • Team Assignments
  • Volunteer Management
  • Attendance Tracking
  • Billing & Invoicing
  • Check-in Manager
  • Contract Management
  • Employee Management
  • Event Management
  • Inventory Management
  • Marketing Management
  • Member Portal
  • Membership Management
  • Payment Processing
  • Point of Sale (POS)
  • Activity Registration
  • Attendance Management
  • Badge Management
  • Calendar Management
  • Class Registration
  • Contact Management
  • Event Registration
  • Form Builder
  • Group Registration
  • Marketing Management
  • Online Registration
  • Onsite Registration
  • Payment Processing
  • Refund Automation
  • Self Check-in
  • Surveys & Feedback

SportsEngine Reviews Recently Reviewed!


When in doubt go for the GOLD standard!

Aug 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I enjoyed and valued most about SportsEngine's sites and software is ease of use and versatility. For someone who is tech savvy (one way of saying it) or someone who is functional at best on a computer this company has something for you in their product. You can easily modify and populate a website for the barely functional individual... or you can rock an excellent sports site with tons of integrations and modifications that are all accessible at your fingertips.

Cons: What I like least is so petty and idiosyncratic that it's barely worth mentioning. I would change things like adding anchors in texts on one page that can be linked from another page. Silly but it's small and maybe not worth fighting for. I would also like to see an appointment app that is solely SportsEngine and not a third-party integration that you add code from another site. Wish list.

Overall: I am a long long long time user/patron of their product and I have had the best time dealing with their team of account managers and techs. The single best attribute of any company is their ability to take criticism and turn it into a change and a positive experience for the user/customer. They've grown and evolved. Most companies don't, let's be honest. I actually enjoy the interactions with them. I've grown to know some of the individuals that work there over the years and seen then not only excel but also be appreciated by the powers that be. They take a team approach to their employees. They also have fun with the sporting events like the Pond Hockey Tournament that they co-sponsor. SportEngine is a community not just a supplier/provider.

I will likely always be an advocate and customer of theirs as long as they continue to evolve and nurture their relationships as they go.

Having looked at and used many League Management platforms, SportsEngineĀ® beats everyone hands down.

Jun 21, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: So many pro's it will be hard to list them all. The ease of use is tremendous which makes it possible for most of the board members to contribute to the site during all cycles of the board year. Because the help documentation is so thorough getting new members up-to-speed and able to manage their own communication streams takes little time and does not require the league to have a 'webmaster guru' to support everyone. Another nice element is that that the site is 'data driven', meaning that all of the news, text, documents, etc. that are added are stored in a database so that you can change templates based on you're personal preferences without loosing any of the content you've created. The registrations work extremely well, and with the rostering functions make adding players to teams a simple and thorough process that can easily be handled by anyone who can use email. Dibs is an essential tool for managing volunteer hours and commitments and continues to evolve - as does every part of the platform - to make a larger impact over time. The other key feature for our league has to be the integration with the SportsEngineĀ® app. One the season gets into full swing, parents and players utilize the mobile app for game times, practice times, league news, and team messaging. With the RSVP features, the app has become the key tool for our team managers, and team staff. There are many more pros that I could list, but there is a limit to what I can write!

Overall: As the Webmaster and Registrar, my personal benefit has been the ability to remove myself form the day-to-day changes to the website. In our old site (we had for 6 years), the page content had to be edited in HTML (web page base language) to work the way we needed it to work. As a result, I (the webmaster) was the only person with the qualifications to make those changes. With SportsEngineĀ® I've been able to empower a good number of the board members so that they can make changes to an area of the site, post news, and send league wide communications. Not only does this reduce the workload for me, but allows the board members to get information out in a more timely manner. The 2nd benefit for us is the 'responsive design' templates. We found that the majority of our users interact with the website and league information on a mobile phone. Without responsive design it was impossible to interact with many parts of the old website. This factor was key for us looking into the future to create a sustainable website and tools. We certainly did not want to change websites again. Another key benefit that we hoped would deliver the expected results was the integrated mobile app. The app is free to all members, and is focused on the TEAM rather than the websites focus of the LEAGUE. We've been pleased to find that adoption of the app was rapid, and that families really leveraged the app as their daily platform for all things related to the team. We also unexpectedly found that we could leverage the apps built in notifications to reach parents with important league information (rain outs, field changes, game reschedules) where they may not read or simply ignore the same information in email form.

Capterra loader

Parents love it ... rockstar support ... simple to use!

Mar 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The interface is simple and user-friendly. Parents and players love the team stats feature! Great mobile App. Reporting is a breeze exportable .xls for everything you want to know. Registrations can be used for fundraising sales. Can't say enough about their support team and I manage a support team for a web hosting company. I could have built all the functionality myself but it would have taken months these guys have an out of the box solution at a reasonable price. Don't listen to the hater reviews they have no idea what it takes to keep an application like this running and are looking for free software that can't do what you need it to do. This stuff works and is reasonably priced!

Cons: Some limitations to the size of pick list you can have them build for you when using registrations as fundraising management but I'm asking a lot of their support team to manually build out lists. I wish they would implement export to Google Drive in the spreadsheet reporting features.

Overall: We just ran a fundraiser through the site. 4421 individual products sold through a shareable social media link from our Sports Engine team page. We made money for our lacrosse club and I didn't have to lift a finger. They built it all as a registration. When it comes time for delivery I run one report and all the data is there.

We converted our complex custom operational sports web site to Sports Engine platform.

Jun 21, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ability to be able to take our unique custom operational sports platform and adapt it and SportsEngine adaptations to get to the end results we wanted thereof. We demand a lot of data both from an analytics but also to users data within the analytics while using other software modules in a fully desktop and IOS/Android apps platform for our club members. SportsEngine has worked with us as we have pushed their system to fit our custom applications and uses thereof. The end result is that we have greatly reduced our staff time on a weekly bases by over 75%. This is huge savings in preparing for a transition plan.

Cons: Registration for events, games and tournaments has some areas for improvement such as Page 2 of a new registration information should all just pop up as the same versus entering the same information over every time. We do between 90-100 registrations and that is the same reentry of information to the registration questions. Especially when it is a copy of a registration to the same site with a new title and that is all that is being changed.

Overall: Eliminated our Accounts Receivables, Game Scheduler to go to desktop, IOS/Android Apps, data base generator, Game registrations flexibility and each team registration communications as well as being flexible to enable our live game iScorecast to be incorporated into SportsEngine software.

I have been the webmaster of the MN Selects Festival for the past seven years.

Jun 21, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I had no prior experience as a webmaster when our MN Selects organization decided to pursue a company to help us manage our 40 team/680 player yearly festival. In a short time, we were up and running with a brand new website leveraging SportsEngine. I would say the most important aspect of the software is it's ease of use - the fact that an individual (and organization) with no prior experience was able to implement a solution so quickly clearly speaks to the strength of the product. In addition, equally as important to me/us as users, is the quality of the team's Customer Support. I continue to be impressed with the ease in which we are able to enhance and upgrade our site year after year thanks to the help of the SportsEngine team.

Overall: The MN Selects were able to replace the manual registration process for approximately 700 players each year with an online solution that has built in reporting capabilities. So, in addition to managing our Festival more effectively in terms of time and money, we are also able to leverage various functionality to allow our coaches to track their registrations, assign jersey numbers, etc., as well as allow our Directors to track their regions teams at a holistic level.

Extremely satisfied; fantastic customer service; easy to build a professional looking website.

Jun 21, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: SportsEngine has been a true partner from the original sales cycle to the design, build and implementation of our travel baseball site. Their outstanding customer service and support is world class. I'm a IT professional and work with many vendors and I would rank SportsEngine right up there with the best of them. They deliver a high-end product with incredible responsive support and assistance (and always with a smile).

Our organization knew want we wanted and SportsEngine went above and beyond to ensure we were happy with the end solution. We were admittedly a high-maintenance customer and I never once sensed they were frustrated with accommodating our requests/needs. The SportsEngine community as been a great resource for us for new ideas and tips/tricks. The tools was easy to learn and fun to work with. The tool allows for an incredible amount of functionality. We believe SportsEngine platform and professional support has allowed us to build one of the top travel baseball sites in the country. The cost was super competitive to other platforms we looked at and if you look at the site, you would expect that it cost way, way more than what we paid for it. It's a great value through and through. We couldn't be happier with our selection of SportsEngine and we couldn't be happier with our ongoing partnership.

Overall: Platform allows us to build a world class website for a elite travel baseball program.

SportsEngine is the way to go

Jun 21, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: This isn't just website/marketing software! It's a web-based platform for running your entire sports organization. It's how we communicate, manage teams, organize events, accept payments and manage registrations.

Want to get word out at the last minute about a cancellation? Use SportsEngine to broadcast the message by text and email, with a simple calendar update.

Want to bill a parent for their kids extra lesson? Just send them a PowerPay bill online. You'll get paid online and have a record of the whole thing.

To top it all off, the whole thing is backed by NBC Sports, so you get all kinds of free publicity at a National level and your organization looks like they've really got it together.

Cons: There are some things that I don't like, but they just keep making it better. Don't like something? Go to a user group meeting and talk to them about it. If your ideas make more sense, you'll probably see them in an update. They have great support and really listen to the needs of their users.

Sport Engine has been great for my league since the first day I changed over to their website.

Jun 22, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: First off, it's very professional looking! Which is a big selling point for my league. The look created legitimacy for my league. The support staff has been excellent to work with! From the Sales Representative and Account Manager I work with, all the way through Registration and Tech Support departments, all have been helpful, and prompt when doing so! I honestly believe the professional look of my website has given my business the edge over the competition in my market. And last, but certainly not least, the website is super easy for the user like me to edit, post pictures, video and content to my website.

Cons: I don't dislike anything about Sport Engine's websites, or them as a company. If there was anything that could be thought of as a negative, or a drawback, is that as a new company, they have a lot of great new ideas and features that they plan to roll out in the future, but things like that take time to develop, so making sure they're done right for the sake of the customer is what is important. Patience is the virtue we all must have until those new features are brought to use.

Database Doesnt Work They just take money

Sep 04, 2018
4/5
Overall

1 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: The program is a series of templates that you can manipulate for your specific organization.

The system is fairly robust in the options and ways you can get what you need done.

Cons: The database is not working. It has not worked for over two months. Clients who register I am not able to see nor have any idea who they are. They created a new area to register that should have simplified it, but that has not fully worked either.

The phone system doesnt work. If you call they tell you to go to the website and register for a chat or schedule a phone call, then it hangs up.

I have been on with support 4-5 times in the past 2 months and they have not resolved it and give you a canned response.

As of this date, my database still does not work and the customer support is very poor. Nor have they refunded any monies as I have asked.

Overall: The customer service has become terrible.

The database was flawless till the end of June and now simply does not work.

Proven technology, support is quick and they care about my site.

Jun 25, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use. Lot of room for creativity. Great communication tool. Great customer and technology support. Online DIY videos are very helpful! Unlimited photos and videos for parents is a big deal! Mirroring tools are valuable. The ability to build custom reports is very helpful. The look is very professional and has helped me "brand" our Athletic Department. When I need to talk to a real person, they are there for me.

Cons: Parents don't read my directions. The software is awesome. When I am searching for an issue in the video support site, I get too many answers. Would love if it would let me search for a term in quotes so I can get to the exact topic. For example, if I put in a search for "how to create a team event" I get every possible topic that has the word "team" in it. Would be helpful to search an exact term. But tech service has worked when the search engine does not. And my Baseball teams wants to separate the calendar events so they can track statistics. Right now I put on the calendar, then when he duplicates an event for statistics, it's confusing to families.

Overall: Branding our Athletic Department. Great communication tool for messaging and the calendar. Parents and faculty at the high school LOVE the visibility and the professional look.

SportsEngine is by far the easiest sports related software platform I've ever used.

Jun 21, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: As the Director the Mankato Sports Commission as well as being involved at a volunteer level for numerous sports organizations I have been exposed to and had to use many different sports related software/website platforms. SportsEngine is hands down the best of any I have ever used. In minutes I can show somebody who has never used the software a few basic things and get them up to speed enough that they can easily help manage a website on this platform. I love that you don't need to know how to write code or really any technical aspects in order to make changes or updates.

Cons: Occasionally I run into things I'd like to do on our website that are not available as options however the SportsEngine team always gets back to me in timely fashion to either let me know of a way to do it or let me know if that is something they are working on.

Overall: Ease of use, improved communication and much more.

Capterra loader

Great team mgmt platform

Mar 05, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This platform is great for team management and communication among players, parents, managers and coaches. I have been using this app since before it was corporate owned and would recommend to any sports team that doesn't have a lot of resources for communication. Having a team manager run the app for all involved does make it easier on everyone, and all that is needed is a bit of computer literacy, its easy to modify the settings and make the team mom look like a rockstar when it comes to stats, scheduling, registration and communication.

Cons: There have been issues in the past that I didn't care for like: data population for registrations, etc. But their team does listen and any issue I've ever had was minor and apparently others thought the same way and SE listened and has always addressed those issues. Their support team is great.

SportsEngine has been a great partner and provider for our organization for nearly a decade.

Oct 10, 2017
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The best part about SportsEngine's platform is how easy it is to use. It is very simple for administrators who don't have a computer science or programming background to learn how to use the site and create a great online presence. Another great feature of this software is how it is being continuously improved. There are a number of features and functionality available today are weren't just a couple of years ago, and product enhancements continue to be launched frequently.

Cons: Registration fees include a transaction fee and a percentage-based processing fee. These seem small up front, but they can really add up if you process a significant number (or high priced) registrations.

Overall: We currently use the software for our website, a mobile app, tournament software, background screening and online registrations.

Glad we switched!

Jun 21, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: One stop app for all our team spanning multiple leagues. I can keep track of where everyone is play on any given day! SE has been actively updating its offerings either for their web platform or apps based on suggestions made by their users on their Ideas page. Can't wait to see what's next.

We've been giving team managers more access and they love the team management features.

Cons: No Windows 10 app! I get it... not exactly a great case to develop one as their Windows 10 Mobile isn't that popular but with millions of desktops using Windows 10 (including most of our organizations) it would seem a no-brainer to have a simple desktop app to access the info

Longtime customer on the SportsEngine platform

Jun 22, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I really like the ease and flexibility of altering the appearance of our site. The widgets make it very to use. Support team is very responsive and their developers seem to be consistently making improvements.

Cons: The sms and messaging has improved greatly for clubs/teams but it needs to have the ability to message on a league wide basis.

Vendor Response

by SportsEngine on July 19, 2018

Thanks for the review Chris. We recently released People360, a new tool that allows you to message any and all members. Best of all, you can create groups easily, and also send messages to teams or groups of teams. I think this would be a great solution for you to take care of league wide messaging. Here's more information or you can reach out to your account manager. https://www.sportsengine.com/solutions/people360/

Capterra loader

Great Salesrep, Horrible, Clunky Interface and terrible email editor- stay away!

Nov 14, 2018
2/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: The ability to log in using Gmail is the saving grace of this software. I also like the admin edit mode (the only thing I like about the edit mode), where you can see what the website looks like as a user, and then change components of it. But that's about it.

Cons: Oh, where do I begin???

The HTML editor looks like it is circa 1997. It's was clearly designed for older computers- you can't even see what you are typing-not enough space. Also, What You See is DEFINITELY NOT what you get. For example, you have to know to hit the Enter key twice if you actually want a line space. Also, forget dropping or pasting pictures- you have to know HTML.

You have to have a degree in SQL programming to figure out how to pull reports. Worse, there is no common field (like a Google Search field) where you can enter in some piece of information... you have to select filter, then select the field, then select a list of operators... and so on... and this is just to find coaches who are registered for the Boys 3rd/4th grade division. it's so frustrating!

Then there are the things you can't do at all... like add an extra email address... This happens all of the time... As an admin, I get requests from parents to add another email address... and I CAN'T DO IT! Only the person who created the account can add additional notification email addresses, and even then (in at least one case) they still don't get emails form the system.

And the emails you do get have automatic advertising.... and are definitely NOT mobile friendly.

It gets worse from there- Coaches HATE, HATE, HATE using SportsEngine to try and upload schedules or even send messages to their team. They actually voted to go back to email.

Overall: (There must be a limit above)... but there's more bad news:

The registration form must be built by 'SportsEngine Engineers'. There's no way to modify it yourself, and when you do add fields, weird things happen and people can't complete the form. Also, don't add fields like "Parent2 Email Address"... because you would think that means that Parent2 would get copied on email and nothing is further from the truth. Also, the system doesn't recognize registrations from the same family (if they occur separately). The result? No way to calculate a 'Maximum Charge" (In our league it's max $300/family)... This just results in more time wasted explaining the limitations of SportsEngine to parents.

The system is cobbled together from a bunch of different technologies... for example, the website editor is different from the registration system, which is COMPLETELY different from the payments system. SportsEngine Sales People... YOU KNOW THIS IS TRUE. DON'T DECEIVE YOUR CUSTOMERS INTO THINKING IT IS JUST ONE SYSTEM.

The support is basically chat only, and very, very hard to get a hold of a live human being.

Bottom line, we've been using this two seasons already, and this is the last one as far as I am concerned. (Note: We serve around 1,200 families across a handful of sports including basketball, baseball, softball, volleyball, etc.)

So if you are still reading this and somehow still considering SportsEngine, absolutely make sure you are shown how to do basic tasks.

Best decision we made as a league!

Jun 21, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Online Registration, ability to post schedules, standings, playoff results, member database for future events and seasons. With all of our incoming parents they have grown up in the internet age. They expect to be able to have an online source to register, get updates, see schedules, pictures, videos and a lot more. It really does give us a competitive advantage over other leagues.

Overall: The main benefit is the ability to stay in touch with our membership base. I can send an email to all members about camps, upcoming seasons, schedule changes, stats, scores, playoff brackets, all kinds of benefits to choose from. When we started using the software we were a league of around 60 teams. Now we have over a hundred and counting. I do believe that parents love the ease of use and they can have their own team pages at no additional cost to the team.

For anyone that knows how expensive a hosted website can be the cost of SportsEngine is nothing compared to what you receive. Unlimited photos, videos, calendars, team pages..... it just goes on and on. We have used SportsEngine going on 8 years and I can't imagine ever changing. It's just too easy.

SportsNgine is terrific. The website design/set up was seamless. Customer support is outstanding

Jun 21, 2017
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

Pros: Ease of navigating through the site. The website is very user friendly. From an administrative stand point, it's very easy to do the behind the scene adjustments/changes.

Cons: A few items need tweaking:

1. I would like the ability to set registration close dates or capacity levels for each team. Basically, close registration at any level at any time.

2. When sending out an email with a PDF it should be one click to attach and send.

3. When sending out an email to different groups I should be able to click on multiple groups to receive my email. However, that currently can't be done so have have to cut and paste multiple times.

4. I should be able to send a group email to all the families who have an outstanding balance. However, under the current system I have to send out an email to each family individually.

I would be willing to work with you to enhance your site to make it even better

Our experience has been terrific. Great company to do business with, Highly recommend.

Jun 21, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Very user friendly and great support. SportsEngine team is always working on updates and continuing to make the software better. They have great knowledge of their products and their client's needs and work to produce great results. The online registration process has been a huge asset for our department.

Cons: I really can't think of anything that I dislike that wouldn't be something petty. If I had to pick something it would be the slightly different look from a computer to Ipad to smart phone.

The big bully now...without improvements they will eventually disappear.

Mar 08, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Sports Engine has most the features you want, can handle big data, and is somewhat configurable.

Cons: It's a beast, not many volunteer organizations have the IT skill on staff required to run it properly. Trust me, this is not user friendly software.

Overall: No doubt this is probably the biggest most robust system out there, but the platform is clunky and becoming antiquated. They need a full rewrite or eventually someone will replace them with a more user friendly product.

Easy to learn and use with great features and integration

Jun 22, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Very easy to learn and use, even for non technical users. Integration is a big plus and saves time from manually having to perform certain tasks.

Updated mobile app calendar integration is a big plus as well!

Cons: A few quirks with the calendar and adding events, (ie selecting a specific date and trying to add a new event, reverts back to the current date instead of the one you selected) not a deal breaker but I have had to go back and change things because I forgot about that.

I also wish there were more available canned templates to choose from.

Best Website and club management system on the market.

Jun 21, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to manage a travel club all through the site and software is perfect for any team or organization of any size.

Cons: It doesn't have a POS component yet. With a multisport facility that includes a sports bar, smoothie bar, and pro shop it makes it a bit difficult to manage them all through the site.

Overall: Great looking site, that is easy to manage, and a great system that manages the club registration and team's for me.

Sports Engine has made our registration and communication process very simple and easy to use

Jun 28, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple and easy to use, mass communication made easy, very effective and simple to set up and use. Parents like the app as makes the notifications of upcoming practices, events, games, changes very easy to communicate.

Overall: easy of registration, a collection of data on families, a collection of dues, communications, app-driven for push notifications, interaction with photos, videos, game detail outcomes, player profiles,

Sports Engine is a great company with a great mission to serve youth sports. Love the platform!

Jun 21, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Scheduling, rosters, and social media integration are just some of the best features. No coding knowledge is necessary but customizing the site is definitely possible with Css and HTML. Our families love the news feeds and mobile app. We also use the included DIBS service for volunteer management and online registration is a breeze and very customizable!

Capterra loader

Took on this project and Sports Engine made it easy and the support is fantastic.

Dec 05, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use! Easy to train others to use. Tech support is very helpful. Helped me brand our Athletic Dept and families LOVE it! Easy to access and full of all the information parents need at our High School.

Cons: When I go to the helpful videos, I can't search a specific topic. Too many articles come up for the topic I choose. Other than that, absolutely NO problems with Sports Engine.

Overall: Parents at the High School LOVE the fact that they can be communicated with, the calendar is easy to read. And all forms and information is all in one place.

Easy to learn and easy to use

Aug 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software did not take long to learn, especially with the assistance of the company. I love that it only takes me a few minutes to update information and replace pictures.

Cons: I haven't found anything I didn't like.

Overall: My experience with this company has been very positive. This is the 4th website company I have used since I've been in business (10 years). With all other companies I had to email them with changes and then depend on them getting done correctly. It was not an ideal set up and was more expensive. However, the software was more complicated than my non-techy brain could handle. Changing to SportsEngine was one of the best decisions I have made. I can quickly make the changes as needed, and I didn't need to be a computer programmer to learn how.

SportsEngine has brought my clubs productivity to an all time high. Absolute fantastic company!

Apr 30, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ease of use in regards to registrations and payments. It has really streamlined my club and completely eliminated the use of any paper. The constant updates and changes to the platform to better it have been so useful as well.

Cons: The website designer needs an overhaul. For the average sports rep running the website it is very useful, but for someone who wants to take the website to the next level, it is pretty limiting.

Overall: It made my soccer clubs administrative duties much simpler.

SportsEngine is so much more than a platform or template for our team's website.

Jun 21, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I enjoy the evolving nature of the website, always improving and taking every opportunity to help you get to the next level of optimization.

Cons: Currently, Powerpay is a tool utilized for non-recurring invoices like tournament fees, jersey reorders, etc and it does not allow the payments to be designated to the specific team account - Powerpay collections go into one main account. This causes a lot of backend reconciliation and money transfers.

I know that they are working on this.

SportsEngine is the best League management platform out there. I also know several teams use it too

Jun 21, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use, very user friendly. Great graphics and support when you need it.

I have been with them since 2012 and I see improvements being made that are beneficial to the teams.

Cons: I would like to see where you can send emails to multiple smart groups, yet not send to the entire league.

Great features - calendar subscription, mobile app, online videos and training

Jun 21, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is always being updated and improved. New features and enhancements are added regularly.

Cons: Customer service can take a long time to respond. They are generally able to fix the issue when they respond

Overall: Team management and easy and effective team communication.

SportsEngine: Lots of promises but nothing works as advertised. Customer support is awful.

Jan 25, 2017
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: Its a professional looking website.

Cons: Extremely time consuming to use. Awful customer support. Lot's of glitches and bugs.

Overall: I purchased this product to set up a website for a youth volleyball club I manage. None of the features the sales rep promised or touted work as advertised. They will take your money and leave you to figure everything out. I had to hire someone with website experience to get the basic shell set up. It's not intuitive or user friendly. There are lots of bugs and glitches. Extremely frustrating. The worst part of the experience has been the customer support. There is none. You have to email your question. Responses take a minimum of 24 hours to come and they rarely solve the problem. Mostly a "try this" or "we think"... If I attempt their "try this" and it does not work it's another email and another 24+ hours for a response. Items that should be resolved in less then an hour take weeks to resolve. Don't waste your money or time with this product.

Recommendations to other buyers: Company is spending to much time adding new features and not enough time making what it has work.

Vendor Response

by SportsEngine on June 15, 2017

Thanks for the feedback Anthony. Our support team is available 7 days a week and you can contact them via phone, email, or twitter. Also, I'd recommend you reach out and set up a time with your account manager so they can help you out. It's an included part of your service and should help you get started.

Support from Team today was amazing and fast. 10 Stars for their service.

Jun 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: its user friendly and supports in place encourage new users to navigate easily and learn at their

own pace. its easy to generate and share reports. uploading pictures to keep relevant web content is appreciated as kids enjoy seeing their pictures.

Cons: i actually do not have complaints about this software as i am just learning, the tutorials have helped so it is not intimidating by any means and the convenience of the on line chat is fantastic. Maybe I won't like the mobile version as sometimes apps do not have everything but honestly in a pinch i would use it but these old eyes prefer a bigger screen to work from.

Great registration software

Dec 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Love that my teams can chat using this app and saving money which is important to my area.

Cons: I would prefer that they had a league and tournament scheduler

Overall: Four years now of good customer service. Easy to use and my club loves it

Has helped my club tremendously

Jun 23, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: With no staff I can run my whole organization by self. As easy as a click of a button. Can preform financial functions with ease

Cons: I have issues with the members list and deleting people off. would like to be able to delete members that are not in good standing.

Overall: With no staff or board of directors I can run the entire club by myself. Anything from schedules, team rosters, registration and billing. This program does it all.

This platform has simplified our club's team management & payment collection beyond expectations.

Jun 22, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is simple to use and extremely versatile. No more spreadsheets to manage registrations and payment collection, it's all in one simple and easily accessible place.

Overall: Reduced time tracking payments and player information.

Easy to navigate and always someone available to help when needed.

Oct 10, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Ease of use. Not being a "techy person" it was important to have something easy to create and modify.

Cons: Although we love the ease of creating registration the back end fees of money collection is always a challenge.

AWESOME WEBSITE AND CUSTOMER SUPPORT

Sep 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, easy to teach others. Customer Service is awesome.

Cons: Great program, easy to use. No complaints about the software.

Overall: Excellent experience. Easy for our teams to use and customer service is awesome.

The Customer Support is outstanding.

Jun 22, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Being able to create monetary and non-monetary registrations, Team Pages, Event and News Aggregator.

Customer support is available by phone. All staff are friendly and extremely helpful.

Cons: Would like more formatting options when setting up pages.

Easier ways to upload schedules from excel.

Overall: Makes my job less time consuming.

Flexibility Limited

Mar 26, 2019
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I like the recurring payments and the calendar and registrations for my teams. Love having AES for our tournaments.

Cons: Customer Support is not the best. Hard to get help when needed. Chat lines are not always accessible and can't call anyone period. Told one thing by one rep only to be told something different by another rep. Takes forever to get a response or help from anyone there. Have to set an appt for a week or so out to get someone to call you.

Overall: I have liked most of the functions on SE except the payment options that have no flexibility. I like the recurring payments from parents but I couldn't add any credits or debits to any account. Now I am being told I can't use my 3rd party merchant services. So it's either break a contract with my merchant service provider who gives me GREAT rates and use SE high rates or find new software. Very frustrating.

professional, accommodating, and forward thinking.

Jun 21, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: that it recognizes it's customer: the volunteer. it caters to many skill levels of customer and is always updating based on feedback.

Overall, Sport Engine is a great platform...very comprehensive and data-driven.

Jun 21, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I can pull reports of any kind. Once I provide the link for registration, it is remarkable when the registrations actually complete.

Cons: Parents sometimes have a challenge when registering. They have to sometime recreate their profiles, which they find to be a downside of the program.

Overall: Reporting

Easy to use and update. Nice system for communicating with parents and coaches.

Jun 21, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability for my coaches to input info on their teams without having to send it to me to do. Allows parents to upload pictures of the players during the season.

Cons: So far I haven't run into any problems that I'd say were a con for the software. If anything it would be for the user who is not familiar with computers learning curve.

Overall: Allows my players, coaches and parents to feel like they are a part of the club. Next season we will institute the online payment which will save me the headaches of collection.

SportsEngine is easy to use for my local hockey team and organization

Nov 07, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: SportsEngine makes it easy to keep track of our state wide hockey organization. We are able to schedule, update and move rosters, and score games live with a computer. SportsEngine makes it easy to keep track of 26 teams in the organization.

Cons: SportsEngine is easy to use and implement once you start, there is not much I would change about this software, possibly a how to guide for new comers to the software?

Review from a hockey parent user

Apr 10, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: The SportsEngine app and communication portal could be a GREAT help to teams trying to communicate. Of course, it depends on coaches and managers actually using the tool to keep their team informed and up to date. I've yet to have it be used to it's fullness by a coach but can see how it would be amazing. It can host statistics, team practice schedule, chat between members, uploading pictures. It's ready to be maximized when you have the right people managing it.

Cons: Based on my experience, I'd say there isn't a good enough training mechanism in place. You need a top down approach to get the most out of this so a league director needs to train their coaches and managers on how to use it.

Capterra loader

SportsEngine is amazing for any sports website.

Oct 16, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the ease of use the most. It is simple with basic language that anyone can use it. You have access to a community forum, help pages, and customer service rep is always there to help you.

Cons: It would be nice to have Hudl integration. For our players and coaches, it would be nice to have that integrated and automatically update on the roster.

This Program has gone from first to worst

Oct 11, 2018
4/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: I did like the quick response and the support

Cons: The slow response and the support. Support has now gone to chat when you can. More than likely overseas with no English skills.

Overall: It started out a wonderful product that really helped. Now it is a cluster ... The telephone support was the outstanding best and made problems with learning the system surmountable. Now the support is chat and it takes a 5-7 day wait fro phone support.

Takes a little work to get used to but once you figure out the templates it very easy to use.

May 30, 2017
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It integrates easy from desktop to phone. Covers all the bases when it comes to team management. Also like the easy connect to Game Changer App.

Cons: A little confusing understanding the site templates at first. Wish I had more options to change page features like font and color.

Overall: Just a few more tweaks and the software will be perfect.

Overall, the SportsEngine web software meets or exceeds the needs of my organization.

Jun 21, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Online registration is quick and easy. Once you have an online registration template built, it is very easy to create additional registration sessions.

Cons: I do not see a way to have content automatically expire after a certain date. It would be nice to be able to create a page and have it expire when the content is no longer relevant.

Overall: Online registration, Event calendar

Best support staff ever! Worth every penny!

Jun 21, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Lots of versatility. Easy to create links to other supporting websites. Easy to update. Customer support is easily accessible when there's a question.

Cons: The only shortcoming I've seen is communication with parents. This may also be due to resistance to coaches adapting to how the email/message center works. It's not as convenient as gmail. Takes for planning.

Go to App for all Sports

Nov 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Love this app. Allows me to communicate with parents on schedules, practices, fundraising and much more. Love being able to add a field or gym location allowing parents to click for directions.

Cons: So far so good. Everyone I know who uses this app seems to like it except for the crazy parents. You know who I'm talking about.

Overall: Positive