# Page 3 | SportsEngine Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is SportsEngine the right Registration solution for you? Explore 198 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/134125/SportsEngine/reviews

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SportsEngine

4.2 (198)

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Last updated April 22nd, 2026

# Page 3 - Reviews of SportsEngine

## Showing most helpful reviews

Showing 51-75 of 198 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CW

Chris W.  
Sports Commission Director  
Sports  
Used the software for: 2+ years

### "SportsEngine is by far the easiest sports related software platform I've ever used. "

June 21, 2017

5.0

Ease of use, improved communication and much more.

Pros

As the Director the Mankato Sports Commission as well as being involved at a volunteer level for numerous sports organizations I have been exposed to and had to use many different sports related software/website platforms. SportsEngine is hands down the best of any I have ever used. In minutes I can show somebody who has never used the software a few basic things and get them up to speed enough that they can easily help manage a website on this platform. I love that you don't need to know how to write code or really any technical aspects in order to make changes or updates.

Cons

Occasionally I run into things I'd like to do on our website that are not available as options however the SportsEngine team always gets back to me in timely fashion to either let me know of a way to do it or let me know if that is something they are working on.

Review Source

AL

Anthony L.  
Owner/Director  
Accounting  
Used the software for: 1-2 years

### "SportsEngine: Lots of promises but nothing works as advertised. Customer support is awful."

January 26, 2017

1.0

I purchased this product to set up a website for a youth volleyball club I manage. None of the features the sales rep promised or touted work as advertised. They will take your money and leave you to figure everything out. I had to hire someone with website experience to get the basic shell set up. It's not intuitive or user friendly. There are lots of bugs and glitches. Extremely frustrating. The worst part of the experience has been the customer support. There is none. You have to email your question. Responses take a minimum of 24 hours to come and they rarely solve the problem. Mostly a "try this" or "we think"... If I attempt their "try this" and it does not work it's another email and another 24+ hours for a response. Items that should be resolved in less then an hour take weeks to resolve. Don't waste your money or time with this product.

Pros

Its a professional looking website.

Cons

Extremely time consuming to use. Awful customer support. Lot's of glitches and bugs.

Review Source

Response from SportsEngine

June 16, 2017

Thanks for the feedback Anthony. Our support team is available 7 days a week and you can contact them via phone, email, or twitter. Also, I'd recommend you reach out and set up a time with your account manager so they can help you out. It's an included part of your service and should help you get started.

SS

Shawn S.  
Owner  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "7on7 Football with SE"

April 23, 2019

5.0

I like the website, I like what it can do and my customer like the way it looks. Now I wish it was easier to get a hold of Customer Service. Or if Customer Service emails back all I get is link on my question. Its very cold and un customer friendly. There is probably so much more I could be doing with my 2 websites but no one will ever spend the time to really help you. You have to figure out everything on your own

Pros

The ability to make it easy on my customers to play with us in our Leagues & Tournaments. Call to action with click through to registration pages set apart from competition

Cons

For first two years I exclusively did my scoring and scheduling on SE. In the last year or so I have gotten away from that as I find it too time consuming and I use Zorts Sports now

Review Source

LB

Laurel B.  
Office Manager  
Sports  
Used the software for: 2+ years

### "Easy to Use, Great Client Support!"

July 3, 2019

5.0

Pros

The ease of use and initial set-up. Plus the fact that web-based chat support is available quickly and easily, and the support techs convey the help clearly and in laymen's terms.

Cons

Nothing...since we've started using SportsEngine, we haven't come across anything that we don't like. Anything that we haven't understood or needed help with, we have been able to get that help or clarification ASAP from support services.

Reason for choosing SportsEngine

Many of our member organizations already use SportsEngine in their local leagues across the USA, so it was nice to be able to synch in with them, when they registered on our site as already established members.

Review Source

DR

Derek R.  
Marketing and Communications Manager  
Sports  
Used the software for: 2+ years

### "SportsEngine has been a great partner and provider for our organization for nearly a decade. "

October 10, 2017

4.0

We currently use the software for our website, a mobile app, tournament software, background screening and online registrations.

Pros

The best part about SportsEngine's platform is how easy it is to use. It is very simple for administrators who don't have a computer science or programming background to learn how to use the site and create a great online presence. Another great feature of this software is how it is being continuously improved. There are a number of features and functionality available today are weren't just a couple of years ago, and product enhancements continue to be launched frequently.

Cons

Registration fees include a transaction fee and a percentage-based processing fee. These seem small up front, but they can really add up if you process a significant number (or high priced) registrations.

Review Source

WS

Wally S.  
League Secretary  
Sports  
Used the software for: 1-2 years

### "Youth Football League Loves SportsEngine"

October 11, 2019

5.0

Pros

Ease of use. Very cost effective to switch over to and use year to year. High Levels of communication within the tool. SportsEngine is always making changes to try and improve the software. Adaptability between different orgs to use one piece of software for multiple different leagues and sports. I highly recommend this offtware quite to help in running youth sports orgs.

Cons

Sometimes the customer service people take a little longer than you would expect to answer questions.

Switched from

[HomeTeamsONLINE](https://www.capterra.com/p/121810/Team-Website/)

Cost and how the tool communicates within it.

Review Source

EG

Eric G.  
Owner  
Sports  
Used the software for: 2+ years

### "Not good customer service"

March 28, 2020

5.0

I am really concerned about customer service. Very poor follow up. “POOR”

Pros

Sharp, several element options and feature

Cons

When I need to make any major changes I don’t have the opportunity to move fast.

Reason for choosing SportsEngine

I thought the professionalism website features and customer service was great

Review Source

DS

Dan S.  
Webmaster  
Sports  
Used the software for: Less than 6 months

### "Stay Away or plan to take a full time job trying to figure it out"

January 12, 2022

2.0

We got scared into changing and at every step of the way it has been a dismal experience. Strongly suggest people stay away from the service if you want to manage your team/club.

Pros

They offer to do a lot of the work for you and their customer service team is very responsive. They can't do a lot to help you because of the limitations of the platform though.

Cons

Everything else. UI is ancient, functionality is cumbersome. Doesn't allow for you to email parents/guardians. If you signed up your kid for a tournament years ago, it keeps all that information and creates an identity based on the email that you can't control for your members. When they want help with a password reset or change emails it all goes through sportsengine and the admins can't help.

Review Source

CS

Carter S.  
Owner  
Sports  
Used the software for: 2+ years

### "Must Have"

December 5, 2019

5.0

I use Sports Engine to run a year-round sports club, and it is an incredible tool. It is essentially a one-stop location for both the admin need, as well as the parent/player need. Team communication can also occur on location, and user assignments such as a team or coach permissions can be added. Most all the features have some customization, and with a few link shared to parents their onboarding is a smooth process. Sports Engine covers current issues such as the safety, and helps cover all the needed items in the registration process. It leaves more time to be on the field! I actually visited with my organizations rep in their home office and we had a great Q&A.

Pros

It covers all the needed functions to run a sports program

Cons

The only draw back is the older website look. The newer design costs money.

Reason for choosing SportsEngine

I had used Sports Engine for several years already and just covered more items, for a very low cost, and Sports Engine has company relationships as well.

Review Source

SB

Seamus B.  
President  
Sports  
Used the software for: 6-12 months

### "Customer Service & Support...not here"

March 4, 2020

2.0

It's fines as long as you don't need help. If you find yourself needing help just know it's going to more than likely not going to happen the same day. If you go online to request their help they ask you to select 5 minutes of 15 minutes of help time....what the heck...what if my problem takes 20 minutes

Pros

Recurring billing but due to lack of customer support it's not worth it

Cons

SportsEngine leadership clearly see customer service and support as overhead and does everything in their power to keep this expense down to maximize their bottom line.

Reason for choosing SportsEngine

recurring billing but I'm leaving SportsEngine because the customer service & support is a nightmare

Review Source

CC

Chris C.  
Commissioner  
Sports  
Used the software for: 2+ years

### "Longtime customer on the SportsEngine platform "

June 22, 2017

5.0

Pros

I really like the ease and flexibility of altering the appearance of our site. The widgets make it very to use. Support team is very responsive and their developers seem to be consistently making improvements.

Cons

The sms and messaging has improved greatly for clubs/teams but it needs to have the ability to message on a league wide basis.

Review Source

Response from SportsEngine

July 19, 2018

Thanks for the review Chris. We recently released People360, a new tool that allows you to message any and all members. Best of all, you can create groups easily, and also send messages to teams or groups of teams. I think this would be a great solution for you to take care of league wide messaging. Here's more information or you can reach out to your account manager. https://www.sportsengine.com/solutions/people360/

JK

John K.  
CEO  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "HTA Endorses SportsEngine!"

December 10, 2019

5.0

It's been terrific. We have a small team working with SportsEngine and our website and SE and the service and support team have been fantastic to work with.

Pros

The connectivity of information with anyone in the SportsEngine system, making it much easier to bring new people into the software and database. Also, the ability to manage registration and receive funds!

Cons

Haven't run into any obstacles yet! SportsEngine is so much better than our previous web hosting experience.

Reason for choosing SportsEngine

The recommendations of the Hudson Hockey Association AND the Hudson Soccer Associations, two of the larger groups within our community dealing with youth athletes (1,000+ in each)...SportsEngine was our only consideration and we're extremely happy with the performance and the price of SE.

Review Source

KJ

Kevin J.  
Youth Sport Administrator  
Sports  
Used the software for: 2+ years

### "Great product for the price!"

September 25, 2019

4.0

Great experience, great people and great growth potential in the market they serve.

Pros

Been using it for more than seven years and the features that have been added since the first year is impressive. It’s easy to use and I am looking forward to what’s next!

Cons

Sometimes the functionality can be limiting, but there is a solution for every challenge I have faced!

Reason for choosing SportsEngine

Local growing company with great people and ease of use for what I need to do.

Review Source

Stephanie W.  
Business & Computer Science Teacher  
  
Used the software for: 6-12 months

### "SportsEngine is amazing for any sports website. "

October 16, 2017

5.0

Pros

I like the ease of use the most. It is simple with basic language that anyone can use it. You have access to a community forum, help pages, and customer service rep is always there to help you.

Cons

It would be nice to have Hudl integration. For our players and coaches, it would be nice to have that integrated and automatically update on the roster.

Review Source

SO

Steve O.  
President  
Sports  
Used the software for: 2+ years

### "Ease of use is King!"

March 5, 2020

5.0

Excellent, I have been assigned my own Customer Service Person and they are brilliant!

Pros

It is very user friendly. I am pleased with how simple tasks are to adjust my Club website without having to contact a customer service rep.

Cons

I would be happier if there was a league scheduler as originally discussed. It would be easier than using a third party.

Reason for choosing SportsEngine

Best fit for me.

Review Source

RR

Richard R.  
Implementation  
Computer Software  
Used the software for: 2+ years

### "Great for Youth Baseball"

January 4, 2020

4.0

This product helped save all the bac and forth via text messages with parents, it allowed parents to tell me if their son or daughter can make a game or practice and it also allows me keep track of the games within the app. Nothing but a great convenient experience.

Pros

I love how it's easy to manage your team, and send out notifications, schedules and game updates to all the parents without having to send out the info via a group text which can get messy.

Cons

There isn't much that I don't like about the software. I just wish there was a way to force the parents to RSVP however that isn't a software issue.

Review Source

BK

Brayden K.  
Commissioner  
Sports  
Used the software for: 2+ years

### "Amazing App for Your League!"

December 4, 2022

5.0

I would definitely recommend SportsEngine for your league. It is super inexpensive and capable of doing so many things.

Pros

Sports Engine will help your league tremendously! It is so easy to have schedules, scores, stats, chats, and everything to help your team(s) stay on the same page!

Cons

There are no cons to this service, it is great.

Review Source

LC

Lucio C.  
Athletic Director  
Education Management  
Used the software for: 2+ years

### "Very useful site"

December 1, 2019

5.0

I deal with less paperwork, am more organized and able to get all the information I need.

Pros

It has saved me a lot of time and allowed me to use my time for other tasks. All the information I need is at my finger tips.

Cons

I wish some of the forms that are filled out could be printed without needing to be down and uploaded.

Reason for choosing SportsEngine

The ability to track paperwork and payments online.

Review Source

Dr. Rob V.  
Chiropractic Physician  
Sports  
Used the software for: 2+ years

### "Program was a truly great assistence to any volunteer Org, Now looking for a new Program"

December 16, 2018

3.0

It has great potential but whoever changed its support support need to get the boot.

Pros

I liked its flexibility and its ability to track payments.

Cons

Support, support, support. Went from greatest to worst. Especially becasue I am older am I like to talk to someone, and support times are great for east coast, tough for us up here in Alaska.

Review Source

JG

Jan G.  
Activities Office  
Primary/Secondary Education  
Used the software for: 2+ years

### "High School Activity Office"

December 9, 2019

5.0

Setting up and using has been great. I continue to learn of new feature to use and find the SportEngine staff to be very helpful with questions.

Pros

I love the flexibility of the registration process and how easy it is to share/train sponsors.

Cons

That I can't use my finance system to include payments.

Review Source

JS

Joseph S.  
President  
Sports  
Used the software for: 1-2 years

### "Poor Customer Support"

November 30, 2020

4.0

We decided against renewing this software because of the customer support....or lack of. Getting simple help in changing financial information (which must be done by SE, not the user) such as bank accounts, payment options, etc. takes weeks or months to accomplish. Not an option in the real world.

Pros

Overall very good software. Many features are better than other competitors.

Cons

Learning is all through tutorials and videos. Most are dated, and don't exactly match current software. Getting in-person help is frustrating and not timely.

Review Source

CM

Christie M.  
Owner  
Sports  
Used the software for: 2+ years

### "Great platform for teams, camps and clinics"

February 25, 2021

5.0

Overall, I have found that SportsEngine is a wonderful platform. It is easy to work with, great for camps and clinics and teams.

Pros

I loved how easy it was to schedule camps, tracking students and the flexibility to make adjustments. The software is easy to learn and if you get stuck at all your rep is really easy to get a hold of.

Cons

I did not like that I could not really customize my own website. I really wanted my website to look unique and similar to my previous site. It was hard to work around their existing templates.

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Massive Price Increase

Review Source

SS

Shula S.  
Hockey Mom-of 4  
Sports  
Used the software for: 2+ years

### "Great for Multiple Teams in one Family"

December 5, 2019

5.0

When this software is used by all the teams in the organization it is great!

Pros

I love that with my 4 kids in sports, I can see a daily snapshot of who is where and when. It is extremely effective for ease of use.

Cons

Only one email can be added by the admin for each child. However, as the parent, I can then add on my spouse and grandparents after.

Review Source

AT

Armando T.  
Assistant Program Director  
  
Used the software for: 1-2 years

### "SportsEngine has brought my clubs productivity to an all time high. Absolute fantastic company!"

April 30, 2018

5.0

It made my soccer clubs administrative duties much simpler.

Pros

The ease of use in regards to registrations and payments. It has really streamlined my club and completely eliminated the use of any paper. The constant updates and changes to the platform to better it have been so useful as well.

Cons

The website designer needs an overhaul. For the average sports rep running the website it is very useful, but for someone who wants to take the website to the next level, it is pretty limiting.

Review Source

TT

Tom T.  
Treasurer  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Communication "

December 4, 2019

4.0

Sports Engine has allowed me as treasurer to effectively manage our finances. I am not an accountant by trade but a machinist. The ease of using SE has really made my job effortless. And I know I am not using the software to it’s full potential.

Pros

I love the ability to communicate so quickly and effortlessly with our members. It’s is easy to setup groups for emails and then when needed you can send out thousands of emails in minutes.

Cons

Mobile phone capabilities seem to be less than perfect. So applications are unable to be completed on phones. Seems to be primarily a apple I phone issue.

Reason for choosing SportsEngine

Primarily cost and ease of use when we were testing it out. Also the availability and friendliness of the people there made it an easy decision.

Review Source

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