GoCanvas

GoCanvas - Mobile Forms

4.5 / 5 38 reviews

Who Uses This Software?

Businesses of all shapes and sizes in over 65 countries, from independent contractors to Fortune 100s, especially in manufacturing, engineering, energy, retail, construction and field service.


Average Ratings

38 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $30.00/month/user
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • GoCanvas
  • www.gocanvas.com
  • Founded 2009
  • United States

About GoCanvas - Mobile Forms

GoCanvas is a cloud-based software service that enables businesses to replace expensive and inefficient paper forms with powerful apps on their smartphones and tablets. GoCanvas enables users to collect information using mobile devices, share that information and easily integrate with existing backend systems. GoCanva also offers the first business-only application store of its kind, with 20,000+ pre-built, fully customizable apps that work on all mobile platforms and serve 30+ vertical markets.


GoCanvas - Mobile Forms Features

  • Approval Process Control
  • Archiving & Retention
  • Collaboration
  • Document Indexing
  • Drag & Drop
  • Full Text Search
  • Remote Document Access
  • Rules-Based Workflow
  • Text Editing
  • Version Control

GoCanvas - Mobile Forms Reviews Recently Reviewed!

Generally good

Nov 15, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Once set up, easy to use, reliable and timely. Forms are generally clear and well laid out and roll-out of updates is well organised.

Cons: Some features that are available in other products are not available here. Also sales people while very helpful are extremely pushy. I came very close to using an alternative product for this reason.

Overall: consistency

Great to use for any type of field service work. Company listens to your feedback. Price has gone up

Nov 11, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: Functionality on smartphones. Ease of use to create customized forms. Ability to customize what the recipient sees.

Cons: Price has gone up significantly in the last few years. It can do a lot but is sometimes slow to load.

This app is great. Very user friendly and it works offline.

Nov 06, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The fact that this application works offline. We have found in our search to find a mobile app provider that an offline capability is not standard. Go Canvas' app works offline from the start, big win for our organization and for Go Canvas.

Cons: Not that this is a big dislike, but the ability to brand the App with our company Logo. like I said this isn't a big dislike as we can brand each one of our forms. However it would be nice to have our company logo as the apps icon.

Using Canvas has been an amazing experience, we have 100% improved our company.

Nov 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Canvas allows the company to be more accurate, on-time, and reliable with our paperwork. It gives our employees the chance to grow with the company.

Cons: It takes a little while to learn the steps to creating an app, and how to perfect it. Some of the guys have also had a hard time setting it up for the first time, and it won't show their apps.

Overall: What was beneficial from using this software is now our employees are filling out the proper paperwork needing either before a job, during, or after. When it comes to vehicles, all the proper maintenance is being kept up with.

GoCanvas has helped streamline our delivery process now that we can verify our deliveries digitally.

Aug 14, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I can modify the app to do just about anything I need it to do for our company. We can verify who made the deliveries, who signs for the deliveries, where the deliveries occurred via gps, what items were delivered, and more. We aren't in the dark ages anymore, we can now lookup these items at any time via the online website vs looking through old folders of information!

Cons: Some of the operations can seem clunky and a little less intuitive. Once you learn them, it isn't hard to master, but it may not work the way you would originally think.

Excellent service from start to setup and support

Aug 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very easy to use and universal. Also the ability to create many apps and assign them to specific users

Cons: Printing submissions. It would be great to be able to print a batch selection and not have to open each submission

Customer rep has been great to work with and program is easy to use and customize to your needs

Aug 14, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Easy to customize to your needs and great accessibility for drivers on the road. Love the scan feature so that we can keep track of inventory at lot easier.

Cons: Data is not easily manipulated and there is a lot of clicking back and forth between screens. Wish there were ways to customize the screens of data.

Easy to use, efficient to eliminate paper piles and improve record keeping.

Aug 14, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: It is easy to design an app and it was very intuitive for our crew to figure out how to use it. The ability to take pictures in the form really improved out accuracy and error finding. The fact that everything was stored in the cloud really improved our record keeping ability.

Cons: The price isn't really worth it for the functionality that we use. We pay for things that we do not use.

Overall: Eliminated paper forms, improved tracking, data storage, and improved accuracy.

The company has done an excellent job responding to my countless questions.

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: forms available to staff on galaxy pad and can be filled out after an incident quickly. Also no stacks of incident forms on my desk. Awesome. Able to set up test runs while rest of staff learned the system and still be able to group rates if we wish.

Cons: A bit expensive for small department with many users. otherwise happy. The system seems to be easy to use, no issue there.

Overall: Use this before making decisions.

Great platform and App

Jun 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The software is easy to configure, and can capture just about any data you are looking for from the field.

Cons: The builder could have more features, and the integration features could be developed further. Overall not that many cons.

We use GoCanvas everyday and wont go back to paper contracts

Dec 11, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: It does what it says and paperless documentation has streamlined our process

Cons: The learning curves to build new forms.

Overall: GoCanvas was the first and the only solution that we decided upon for our paperless contract documentation. We love the easy to use an app and the ability to scale with future employees. If We had one complaint it would the learning curve it takes to set up a new form. But once you understand how to build it everything is a snap.

Recommendations to other buyers: Experiment with the different features. It'll be worth your time

Great but Overpriced for just the Forms!

Dec 06, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: Works great, easy to use, but if you don't use the dispatch feature it feels overpriced for what you'll be looking to spend.

College education online and in class with GoCanvas

Sep 06, 2016
5/5
Overall
4.5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: I like that it is extremely user friendly and can be figured out quickly. It makes online learning less intimidating.

Cons: It is expensive to use as a platform for our start up school.

Recommendations to other buyers: Try the demo or find a student who uses it to let you explore.

GoCanvas is an easy tool for everybody

Jun 28, 2016
5/5
Overall
4.5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4.5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The ease of use for learners, teachers, and admins is hard to beat. There is so much functionality with very little work in maintenance.

Cons: Its hard to find something really bad. The only thing I can think of is if you want customization for an organization, the thresholds for users is maybe a bit high.

Recommendations to other buyers: If you have any sort of learning institute within your organization, whether corporate or not, this can be a useful tool. If you have classes that involve coursework over time, this is the best way to organize the course, distribute information to the learners, and have learners submit work and interact with each other and the instructor.

Thanks GoCanvas - its the new JOTS!!!

Jun 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: The continuous and creative development of the GoCanvas App. Never gets stale, always looking to improve the user experience, ease of use and value of the App.

Cons: I have honestly experience no cons with GoCanvas.

Overall: GoCanvas has absolutely changed how JOTS Computer Services, Inc. delivers services to its customers. Truly as simple as Click-Submit-Done, Yes, that easy. From sales, tech support to the development team, GoCanvas delivers the Wow factor in all that they do. Thanks GoCanvas!

Recommendations to other buyers: If you are stuck on the outdate pencil and paper, you need to take a look at how GoCanvas can change your life. And you can even test GoCanvas for a FREE trial.

Customer service

May 17, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: One of the customer rep .went above and beyond solving an invoicing issue I had. The fault was all mine, but he still went above and beyond to be sure I remained a satisfied customer.

Love GoCanvas- Highly recommend it for laser, beauty sector

Apr 26, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: I love GoCanvas App. I love the fact that I have gone virtually paperless. I have over 35 consent forms for clients to complete for my clinic, some of which can be up to 10 pages long. GoCanvas offers me(1) environmental friendly service (2) extra space- as I don't need filing cabinets (3) I never have to worry about a client consent form going missing, as I have an email back up as well as online filing system- this is reassuring from a litigation perspective. (4) GoCanvas offers me a comprehensive client record system i.e. I can take pre & post op photos prior to my clinic treatments- a requisite for some procedures from an insurance perspective.(5) support is prompt & friendly (6) its cost effective for y business, as I dont need to invest in software .. I would highly recommend it for any forward thinking business.

Fast, friendly and accurate.

Apr 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Great product and support team.

Extremely helpful

Apr 06, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Customer support is awesome! Really helps you find the best solution to your issue.

Finally...

Oct 28, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Finally, a cost-effective, customizable solution to complete our building inspection process of going digital. The GoCanvas apps eliminates our paper forms and constant scanning of documents. The email fields allows for the final documents to be instantly emailed to others as they are completed. This saves time once spent scanning, sifting and distributing scanned documents. The reduction of errors is difficult to calculate monetarily, but easy to realize once you start using the apps. Embedding photos and drawings inside the apps is a huge plus and the final documents have a professional appearance. Of course this is not possible without the exceptional customer service GoCanvas provides. Highly recommend this product and company.

GET IT!

Oct 23, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
4 / 5
Value for Money

Comments: GoCanvas has been incredible to work with. Our business is in Electrical Contracting, and GoCanvas designed a form on their app so that our employees don't need to fill out paper work tickets anymore. They also installed a barcode scanning system, so that our employees can scan items that they take from our warehouse to use at the jobsite. GoCanvas also give the ability to export those work tickets into a CSV or XML file, which means we can actually import those scans from their work tickets into our job costing software. It does so much more than we ever expected it to, which has made our switch to GoCanvas a seamless transition, and our employees who use it love it! But the best part about GoCanvas is their Customer Service. I've had issues mapping some updates I made to the app, and was in a hurry to get it taken care of (before our employees were going to scan), and they got my message and called me immediately. Their response time is great, and they make sure they actually help solve the problem if there is one. I can't say too many good things about their company, and would highly recommend them to anyone looking to consolidate their paper forms into a paperless app.

Pros: Customer Service Adaptability Ease of Use

Vendor Response

by GoCanvas on March 18, 2016

Thanks for your thoughts and feedback! We appreciate it!

super useful app!!

Oct 13, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We use this app for our visual merchandising campaigns, and its awesome.. lets us have on time reports, with easy to fill check list for our team and no effort or any other process needed.

Helps us work better and give better results to our clients, really easy to use and with a great customer service support.

Huge fan of this company ! Great customer service response time !

Aug 25, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I wanted this software when my previous million dollar employer didn't care to be open to innovation. They didn't care to hear about an environmentally friendly supply usage app that would've reduced spending costs, and greatly reduced a large paper footprint in our world.

Recently, I've started my own company and my business now thrives from it. I'm not a software engineer and this program is user friendly so that I don't have to be an engineer. It's always evolving. I was just recently stuck on updating my company format... Ellen Weintraub, a customer service rep, chimed in and asked to help. She was able to solve my problem very efficiently.

I received a very positive response from this software. I was even able to cancel 2 very expensive subscriptions that this software has now replaced. All of my work is digital, and most of my customers prefer to be emailed.

I'd also like to extend my gratitude to Jason Good. He was the original customer service rep that reached out to me a few years ago, when I was trying to promote a better way for my previous employer to do business.

My advise to anyone reading this. If you work for a million dollar company that won't take a few minutes out of their day to at least listen to an idea that could possible save them money...it's time for a new company...with this software, and pricing, why not start your own company !!

Thank you very, very, much ! Go Canvas !

Great Product!

Aug 19, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: GoCanvas provides an easy and quick method for converting paper forms to electronic forms. We've had a couple of forms that we struggled trying to convert to electronic forms because of the information/process that was required for these forms. GoCanvas provided a solution that was easy and quick to learn, which in the long run, saves us time, materials and labor. The only downside I found is the inability to search historical records obtained by the submitted electronic forms.

GoCanvas product & service is top-notch

Jul 30, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have been using the GoCanvas application since 2011 primarily for our inspection forms used by our inspection agents. The GoCanvas application has simplified our process both for ourselves and our customers. When and agent completes his report it gets sent electronically to the customer and to the home office where it is further reviewed and filed. All of this used to be done manually with hard copies. GoCanvas has made the process much more efficient and cost effective. The templates they provide and the associated tools to customize your forms to fit your needs are great. If you every have questions or issues the support staff at GoCanvas has also been outstanding. I highly recommend using GoCanvas.

Excellent Product

Jul 12, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: GoCanvas does a great job of eliminating paper documents and streamlining data collection from my crews in the field.

The forms I have created using GoCanvas make it so no information is ever left out of missing because someone forgot a step.

Amazing Services and Easy to Use Product

Nov 19, 2014
5/5
Overall
5 / 5
Ease of Use
4.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We began using this product just a short six months ago. It has changed the way our company does business and performs job duties. From the moment I contacted GoCanvas to this very day, they have gone above and beyond to help us with all our needs. GoCanvas is a very innovative company and goes the distance to ensure the satisfaction of us customers.

Cons: GoCanvas is consistently working on updates and upgrades to the product to meet customers' needs.

Recommendations to other buyers: Inform your representative of what you would like to achieve in regards to better efficiency in your company or your work. They know a lot about this product and can help in ways you never thought they could.

Game Changer

Nov 18, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I like the ability to take any piece of paper, turn it digitally, and make it seamless for us and our employees. We look more professional on projects, and there is no more losing papers.

Cons: I can't say that there's anything that I don't like.

Recommendations to other buyers: Work with the crew to create your sheets. This is similar to any other program you put in place in that if you don't use it, it cannot help you. Create your sheets, learn it, use it, and worry about other things.

GoCanvas Apps has improved our field correspondence

Nov 15, 2014
5/5
Overall

Comments: We've worked with GoCanvas the last 2 years to make our field foreman paperless with all of their forms including Field Reports, Safety Inspections and Meetings, Request for Information, and Extra Work Orders. No longer do we wait a week to get a carbon copy of these forms, not to mention how easy to read they've become.

Pros: Forms are easy to create, just send your current ones to GoCanvas and for a small fee they convert for use on laptops, iPads and smartphones. Data can autofill from a spreadsheet we maintain and upload quite easily.

Cons: The form you fill out on your iPad, phone or laptop does not look like the final PDF form. You gather the info on a rather bland layout, then send it to GoCanvas who re-formats the info into your professional looking PDF.

Fast + Easy

Aug 01, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I came to Keith with request to add something to my app. In a matter of a few hours he had it exactly the way I wanted. Service is always fast easy and they are always polite.

Very satisfied with my GoCanvas experience!

Jul 30, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Our company was looking for a way to use our own information and turn it into an app. The simplicity of GoCanvas made this possible for us! My favorite experience with goCanvas was in regards to their customer service department. I dealt with Keith Bateman and felt as if he quickly understood our needs, was prompt, friendly, professional and accurate. I liked that I didn't get a different customer service rep. every time I needed something. We had a few bugs to work out with our new apps, but they were all on our end not on the GoCanvas end. Keith was always eager to help us work these bugs out, and I know he will be there in the future for us. Because of how easy it is to use GoCanvas, and because of the outstanding customer service, we have chosen to sign with GoCanvas for a full year.

Retail Application for Greenhouse Growers

Jul 28, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We are a live plant grower for "Big Box' retailers, and in some cases we own the product until the product scans through the register. We are responsible monitoring and maintaining the inventory in the garden centers, and a missed sale opportunity in the store means a missed sale for the greenhouse. It is very important that we have a true understanding of what our saleable inventory is in each store at any given time.
As part of this process, we employ merchandisers who will display and care for the product while it is at the retail location, and will throw away any product that is unsaleable. To maintain an accurate inventory, we need to know the variety of plant and the quantities that were thrown away.
Historically this process was done by filling out a paper form and then faxing it back to the greenhouse. Office personell would then take the faxes and then hand enter the data into our enterprise system which kept track of store inventory - a very time consuming ordeal.
We worked with Go Canvas to design an app that would allow our merchandisers to capture that data using their smart phones and submit the information instantly. The back end software takes that data and consolidates it so we ccan download it into one Excel file. That file is uploaded into our enterprise system and all store inventories are updated simultaneously.
While the app does save us money by spending less time hand entering updates, the real benefit is having a more accurate view of our inventory which enables us to capture every sales dollar.
Overall, we have been very satisfied with the service and the customer service has been great. I explained what I needed to my rep and they built the app to my specifications, and any time we needed to tweak things, they were more than happy to comply.

GoCanvas is Awesome

Jul 28, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: GoCanvas is a must need business tool. Eliminating paper cost , collecting data easier, also real time app/call report updates. Awesome tool

Revolution in Mobile Data Gathering

Jul 28, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: As a large food retailer, we frequently require data from our 350+ field managers, Loss prevention personnel and so on. GoCanvas mobile forms saved us from receiving 300 emails for each audit, feedback request site visit etc. It saved us from deciphering 300 differently formatted excel files and it saved our colleagues in the field from carrying around heavy laptops, allowing them to spend much more time on the shop floor where they are needed.

The forms are fairly basic, but contain all the crucial elements you need and the online form design tool lets you customise them exactly as you want. More options always seems to spring up and there are a number of ways to customise your forms and their outputs.

Can't fault customer service - always very quick to respond to support requests and I haven't found a problem they couldn't solve (despite trying my hardest).

Overall a highly recommended app, service and company who I am please to deal with.

Jul 14, 2017
2/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
Likely
Extremely
Likely

Jun 20, 2016
3/5
Overall

Sep 20, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Sep 07, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support
4 / 5
Value for Money