SmartFile

SmartFile

1 / 5 1 review

Who Uses This Software?

SmartFile excels in serving midsize businesses focused on growth and large enterprises that are in regulated and compliance focused industries.


Average Ratings

1 Review
  • 1 / 5
    Overall
  • 2 / 5
    Ease of Use
  • 1 / 5
    Customer Service

Product Details

  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • SmartFile
  • www.smartfile.com
  • Founded 2009
  • United States

About SmartFile

SmartFile is a file management solution that enables everyone to more securely share, manage and control files on-premise and online. SmartFile offers the best and most robust file access permissions and custom user roles for added security. Activity logs for user and file actions are kept in a perpetual log for HIPAA compliant auditing. Email notifications, virtual folder links, secure File Transfer Protocol (FTP) access, and AD/LDAP integrations also add time saving tools to IT departments.


SmartFile Features

  • Access Controls
  • Archiving & Retention
  • Collaboration
  • Compliance Management
  • Document Assembly
  • Document Conversion
  • Document Delivery
  • Document Indexing
  • Electronic Signature
  • Email Management
  • Forms Management
  • Full Text Search
  • OCR
  • Print Management
  • Version Control

SmartFile Reviews

Better and cheaper options than SmartFile are available.

Feb 03, 2016
1/5
Overall
2 / 5
Ease of Use
1 / 5
Customer Support

Comments: Prepaid SmartFile for 1 year. Was a waste of money. Customer service is poor, tickets were often closed without the questions within being answered. SmartFile is inflexible with their plans, they are not granular as claimed as there are only 3 options and no ability to add or remove features individual features. Based upon my legal advice, the SmartFile terms and conditions contravene Australian law. Better and cheaper options than SmartFile are available.