CiiRUS

CiiRUS

5 / 5 25 reviews

Who Uses This Software?

Vacation Rental home managers, Vacation Rental home owners, Vacation Rental travel agents, vacation rental listing services, Property Managers, entrepreneurs, and listing services.


Average Ratings

25 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Windows
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • CiiRUS
  • ciirus.com
  • Founded 2008
  • United States

About CiiRUS

Complete vacation rental software suite offering website design, online booking, CRM, booking channel services, property management tools and more to help you grow your business! Vendors, House Keepers and Staff can access CiiRUS via their own dedicated platforms keeping you up-to-date 24/7. The software also provides flexible accounting, tax processing, and custom reporting. Your Home Owners will always be kept in the loop with their own online Reservation, Accounting & Quoting Engine.


CiiRUS Features

  • Contact Management
  • Fee / Commission Management
  • Guest Reviews / Ratings
  • Housekeeping Management
  • Lead Management
  • Owner Statements
  • Payment Processing
  • Property Database
  • Reservations Management
  • Vendor Management
  • Work Order Management

CiiRUS Reviews Recently Reviewed!

We are so glad we switched from our previous reservation software.

May 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The software is easy to use, the layout allows you to navigate seamlessly through the system Ciirus meets all our needs from putting in work orders, allocation of cleans and placing reservations. This is a multi faceted system.
The team at Ciirus are very helpful and really want you to succeed. Since joining with Ciirus we have increased our bookings with being able to partner with Homeaway, Airbnb, through their system. We have basically cut down our errors to zero, as long as the data is inputted correctly, Ciirus is always right lol.

Cons: There are so many facets to the system, we are learning new things and coming across new ways of working. I would definitely recommend detailed training on the system, especially when you first start to use it. The Ciirus team are so helpful

Ciirus fully considers the property manager and is open to whatever ideas we have!

May 11, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that it has so many features! Many of which I haven't even ventured into yet, but plan to. I like that there are support videos for almost everything. I refer to those a lot when taking on a new feature of the software.

Cons: As much as I love seeing the new features of a new software update, it will be nice when things are automatically updated in a web version! It will also be great to be able to use Ciirus on a mac or mobile device at some point.

Overall: The ability to maintain traction of all incoming and outgoing guests! Ciirus keeps very detailed notes of everything that is done, which makes it easy to track down the history and keep track of the many events that occur throughout a guest's stay.

I Love using Ciirus, it is a lifesaver. Their customer service is outstanding!!

May 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Pros: Great Software!! This software makes it much easier to manage our properties. I would recommend this software to all Property Managers.

Roberto and his staff are always pleasant to work with.

May 01, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is easy to navigate. It was the first software that I used and will continue to used for the foreseeable future.

Cons: There is so much to learn you cannot possibly learn it all. Each time it updates we must learn it all over again. I have used this software for the past 7 years and have only begun to scratch below the surface.
I do wish that we were able to access the Rental Exchange feature without it costing an arm and leg.
More one on one training would be very helpful. Perhaps monthly webinars to further help each companies staff.

Vendor Response

by CiiRUS on May 16, 2017

Hi Beth, Thanks for your review, and thank you for being a valued CiiRUS customer! I just wanted to be sure you know that our one-on-one training program is available for your use as and when you need it. We will be in touch with you separately to help you schedule a session. We would also be happy to speak about how you can make some extra money on the Rental Exchange program. We are always interested in making sure that the value of our services is reflected fairly in the cost, and we are confident that the new features and tools will be valuable to your business. Lastly, you┬┐ll be glad to know that we are getting ready to launch a new Webinar series called CiiRUS TV, which will be live within your CiiRUS account every day. In the meantime, our vast library of recorded training sessions can be accessed from the `Video Training┬┐ tab in CiiRUS. All the best wishes and kind regards, The CiiRUS Team.

Perfect Vacation and Management Software

Apr 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: friendly system.
easy to operate it.

Cons: no mac version Yet

Overall: CiiRUS is working perfect for our business. Our company uses CiiRUS since we start in this business and we never have any problem using CiiRUS.
The technical support and training team are always available to help us with our questions.

Vendor Response

by CiiRUS on April 28, 2017

Thank you so much for your feedback and insight. We are glad to have you on board.

Comprehensive management software for managing vacation rentals

Apr 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: I have been with Ciirus for 4 years. The technical support is top notch. I can always reach a live person with a broad knowledgeable base, friendly and helpful. I have tried several management tools over the years and find Ciirus to be the best with creative and innovative solutions. I would highly recommend this software for short term vacation rentals..

Vendor Response

by CiiRUS on April 28, 2017

We appreciate your review and are happy that you find our product an important part of growing your business. Thank you for your 4 years of being a Ciirus client!

Central Piece in our Operations

Apr 17, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Software has a vast amount of crucial features and it is useful in all aspects of our operations enabling all departments interact within the same environment.

Cons: It demands a significant learning curve to integrate the whole team into it.

Overall: Ciirus has been an important part of our operations. Besides its core functionalities are central for our company, our relationship with the whole team makes all the difference from the self-proclaimed major software packages competition out there. Thanks guys! Keep on rockin!!

Recommendations to other buyers: Be open to spend time with it because it is not a "plug and play"type of deal. There's a need to really dive into its features in order to correctly implement into the operations.

Excellent product

Apr 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Ciirus products and customer service are top quality. We've had an excellent experience working with them.

Vendor Response

by CiiRUS on April 28, 2017

Thank you for your response and insight!

Ciirus is the "Total Operating Solution", for running a successful vacation management company.

Apr 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Pros:
They know and understand the vacation rental management business inside and out. They have thought of and have all the tools you will need to be more successful and in less time.
The calendar sync, allows for communication with others, to receive limitless bookings and provide a convenient login for your owners.

Accounting is easy, with the owner statement and tax reporting system.

Pricing is cost effective and customizable for any size management company.

Email responders, make marketing stress-free.

Operations- provides a "real time" job tracker, allowing for easy information flow to support accurate records.

Customer service top notch. a real person answers the phone and is always ready to assist and support.

A+ web designers offer solutions and are always there to lend a hand. They complete customer needs quickly and charge reasonable fees.

Cons:
I'd like the website to process requests a bit faster, but we are getting the bookings, so it is producing well for us. I'm sure they'll improve this in the future.

Recommendations to other buyers:
They are a knowledgeable, professional company, growing rapidly every day. In my opinion, they are the best in the market today.

Vendor Response

by CiiRUS on April 28, 2017

Thank you for your honest feedback. We are always improving our systems and look to continue to drive business to our clients.

Excellent Software

Apr 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have been with Ciirus for a few years now and it has been such a great experience. We tried a few software companies in the past and this has been the best one for our company.

Fantastic Company

Apr 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use

Cons: Nothing

Overall: I have always had a first class service when I deal with any member of the Ciirus team , always very professional and ready to help.

Recommendations to other buyers: No

Overall good service and support.

Apr 13, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Have good experience to work with Ciirus team from A to Z. Ciirus platform is very wide and lot of functionality build in.
Only thing we wish Ciirus could have more focus on is more logical use of interface on some parts of the system.

The staff is always helpfull and always return back with feedback if you have any questions.

CiiRUS review by Excel Mgmt

Apr 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have been working with Ciirus for several years and have found the software to be cutting edge, and both easy to use and understand. The staff is approachable and responsive to my needs and the support is on point. They have a great combination of competence and attitude. What I like best though is that they are innovative in ways which grows my business. The channel partners they have brought on have been great and the high touch high tech approach to the software platforms on my phone and tablets make my business run smoother. They are always looking for new ways to enhance the software and to make the Ciirus experience satisfying. I have used other short term rental management software and I would definitely recommend Ciirus.

Review for Ciirus program

Apr 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Calendar sync that gives me the opportunity to rent as many home as as I wish - no limit.

Cons: Home owners can not make templates themselves to send out to their owner bookings.
Calendar sync homes that I do not wish to use is not possible for me to delete in the list from supplier - supplier must do it for me.

Overall: I have been using Ciirus for many years now, almost from the beginning, and it is the best thing ever for my vacation-business, - both as management and as booking agent. It is very cost effective, user friendly and very expandable into new features every year. I look forward to grow with them into the future! And the staff is great too!

Recommendations to other buyers: I look forward to more suppliers start using Ciirus so I can rent out even more homes for them.

Excellent top notch software and service!!!

Apr 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to set up and learn. Very user friendly. Price point is very fair for the level of software. Always up to date.

Cons: None

Overall: I have 2 vacation rental business/websites with Cirrus. They worked with me from the beginning to the end product with every step. The staff is very responsive and knowledgeable. I would highly recommend Ciirus for vacation rental software.

What did we do without Ciirus

Apr 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The format is straight forward and easy to use

Cons: the only comenst here is that you have to remind yourself to save the info each time

Overall: We have know Cirrus for all most all of it's years in operations and watched it gow into a Majour Software Company helping our Property Management Company with so many homes (all located) around Disney World Parks in Florida It would be a nightmare controlling all the bookings and then the management of the homes (by using the differing reports) that the software provides us They also have a great response Team as and when we need to call them with an issue that crops up - usually the problem is on our side but the Team takes care and lisends to our problem and then walks us through what we need to do to sort it and then off we go again Not too sure what we would have done with Ciirus and I would guest that we would not be as good as we are without them than you the Team at Ciirus

Recommendations to other buyers: it works for us and all the continuing processes of new add on etc. are really great

Great System!

Apr 11, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease of use, it's very complete

Cons: Issue going on with the integration with homeway,

Overall: Best system I have seen for vacation rentals, very complete with accounting, operations and reservations functionality.

Recommendations to other buyers: None

Best kept secret

Apr 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Channel Management

Cons: None so far

Overall: The entire process for shopping for PMS Software was perfect with CiiRUS. The entire team held my hand from beginning to end. The onboarding process was a very easy experience. The software features run my business - I'm glad to have partnered with such a great company!

Recommendations to other buyers: Great product - even better customer service

Ciirus Review

Mar 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Ciirus are always ahead with creative development, providing innovative technology and surpassing our expectations. We can count with a fast and professional support in any issue from all departments. They moved from simple property management software to a powerful management and business sales platform.
The direct integration with channel managers accelerated our business goals and saved operational costs.

Alessandra Dale
Innteli Vacation Homes

Marcelle Pipolo

Mar 24, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It works well.

Cons: Not very easy to understand, not very intuitive sometimes.

Overall: Just wanted to register here how grateful we are for all the help you guys always provide us with.

Specially Marcelle Pipolo, she is always very nice and friendly with us, providing assertive support!!

Vendor Response

by CiiRUS on April 28, 2017

Thank you for your feedback. We are always working to improve our system and make it more intuitive for our clients.

Best switch to a VR platform we ever made!

Mar 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to connect with other users to distribute properties.

Cons: The back end takes some getting use to.

Overall: We have used three different platforms for our company and never found a perfect fit for our business model until we used Ciirus. They have help expand our company, increase our rental revenue and introduce us to secondary revenue streams. Best decision we have ever made!

Recommendations to other buyers: Use all of the available services they are there to help make you money and make your business more efficient.

Vendor Response

by CiiRUS on March 09, 2017

Thank you for your review! We appreciate your business and value you as a customer. Your review will help other vacation rental managers with their vetting process and assist us in making our software better!

Fantastic system that's simple to manage

Aug 20, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We've worked with CiiRUS now for over a year and have created a new website with them that's dramatically changed our business model for the better. We find them to be genuine people to work with and all of our employees prefer using their system compared to the one we had in place previously. Well done guys - keep up the good work!

Vendor Response

by CiiRUS on August 20, 2015

Hi Rob, thank you very much for your kind words. It has been a pleasure servicing your company and we are happy to have helped improve your model. We look forward to a long and successful relationship with American Sunshine. Regards, The CiiRUS Team

Great Customer Service!

Aug 19, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Hey CiiRUS team, thank you so much for your assistance today. I was able to get everything out on time, thank you for your always prompt service and response, you guys are great! Issues will always come up its about how they are handled and you guys always come through...

Vendor Response

by CiiRUS on August 20, 2015

Hi Brooke, thank you for your great review. We are happy to have been of service to you and look forward to working with you down the road. Thanks again. Regards, The CiiRUS Team

Best Vacation Rental Software On The Market

Aug 18, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: The Ciirus platform is very flexible to any companies needs. We are based out of central Florida with nearly 500 units and Ciirus has gone well beyond just fulfilling our needs. Ciirus has helped increase work productivity but most importantly increased reservations by up to 50%!

I have nothing but good things and praises to say about everyone and everything with Ciirus. If anybody is on the fence about switching to Ciirus, don't be. The sooner you make the switch the better.

Vendor Response

by CiiRUS on August 18, 2015

Hi Jamie, thank you! We are happy to supply your company with a great product and customer support that allows you to maximize your business potential. The CiiRUS team thanks you for being a loyal user.

Excellent software and customer service

Jun 30, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been using ciirus now for approximately 5 years and find it so user friendly. My staff and I each have our own password which makes it easy for tracking purposes. Rental home owners love it as they can easily log in to see work orders and owner accounts, enter and view bookings in 'real time'. Cleaning schedules can be easily emailed to cleaners and they are able to telephone a special number informing us when the homes are complete.
I have an app on my iphone and ipad, which provides me with instant acccess to arrival and departure schedules. I can see and enter work orders from the homes and also take credit card payments through ciirus on the app!
Thank you ciirus for a great product!

Vendor Response

by CiiRUS on August 19, 2014

Thank you Tony and Jan! We are happy to provide you with a great product and customer support that enables you to run your business with ease. The CiiRUS team thanks you for being a loyal user.