--- title: "CiiRUS Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about CiiRUS Software - reviews, pricing plans, popular comparisons to other Vacation Rental products and more." source_url: "https://www.capterra.com/p/134175/CiiRUS/" page_type: "product" language: "en" --- # CiiRUS Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) CiiRUS ## What is CiiRUS? CiiRUS is a comprehensive vacation rental management software designed to streamline operations and boost revenue for property managers. Key features include advanced reservation management, automated guest communication, integrated accounting, and detailed reporting. The software also boasts a robust task manager for housekeeping, maintenance, and inspections, ensuring smooth operations. With seamless connectivity to major OTAs like Airbnb and Vrbo, CiiRUS enables direct booking website development and mobile optimization. Trusted since 2008, CiiRUS delivers customizable solutions and exceptional support to maximize efficiency and revenue for vacation rental businesses. CiiRUS also goes the extra mile leveraging our hyper-experienced team to offer revenue management, listing optimization, and professional marketing services to our customers. We'd love to host you for an in-depth demo and answer any questions you have! ## What is CiiRUS used for? [Vacation Rental](https://www.capterra.com/vacation-rental-software/)[Property Management](https://www.capterra.com/rental-property-management-software/)[Reservations](https://www.capterra.com/reservations-software/) Recognitions Best ease of use Overall rating Based on 99 user reviews Reviews sentiment Positive 89% Neutral 6% Negative 5% Starting price $10 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... - Channel Management / 2026 - Hospitality Property Management / 2026 - Property Management / 2026 - Reservations / 2026 - Vacation Rental / 2026 Our "Best of" badge program showcases products with the highest ratings... - Channel Management / 2026 - Hospitality Property Management / 2026 - Property Management / 2026 - Reservations / 2026 - Vacation Rental / 2026 ## CiiRUS alternatives Highest Rated [4.9 (269)](https://www.capterra.com/p/100831/OwnerRez/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.8 (1,591)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.5 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.4 (480)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/134175/CiiRUS/alternatives/) ## FAQs about CiiRUS Overview ### What problems does CiiRUS solve? CiiRUS helps vacation rental and property management teams solve fragmented reservation, listing, accounting, and owner reporting workflows by centralizing bookings, channel updates, cleaner coordination, subcontractor costs, and financial statements. Property managers, operations staff, and small rental businesses benefit most from faster daily administration and accessible support during onboarding and issue resolution. Answer based on 33 reviews Overview ### Which roles and teams benefit most from CiiRUS? CiiRUS is most used by property managers, owners, and executive leaders overseeing vacation rental operations. Operations and general managers rely on it to coordinate reservations, housekeeping, and guest workflows, while marketing and call center teams use it to manage inquiries, drive bookings, and maintain visibility across properties and performance. Answer based on 91 reviews Overview ### What company size and industries is CiiRUS built for? CiiRUS is built for small hospitality businesses, with 96% of reviewers from small companies and 48% in Hospitality. It serves short-term and vacation rental property managers from startups to enterprises, with additional concentration in Real Estate at 25% and Leisure, Travel & Tourism at 15%. Answer based on 99 reviews Features and Usability ### What are the key features of CiiRUS? CiiRUS includes core vacation rental features such as reservations management, multi-channel distribution, property management, and built-in accounting with owner statements and tax reporting. Differentiating capabilities include housekeeping and maintenance task management, guest communications, channel integrations with Airbnb and Booking.com, plus customizable reporting and real-time calendars. Answer based on 43 reviews Pricing ### How much does it cost and what fees or limitations are included? CiiRUS starts at $10/month flat for CiiRUS Lite, with CiiRUS Pro at 25/month and a free trial available. Reviewers call the price fair and say it can replace website or pricing-tool costs, but some small operators describe pricing as stiff, mention monthly increases, and note setup takes work. Answer based on 14 reviews Integrations ### Which third-party tools and platforms does CiiRUS integrate with? CiiRUS integrates with over 20 tools and platforms across accounting, payments, marketing, analytics, mapping, and channel management. Key integrations include QuickBooks Online, QuickBooks, Mailchimp, Stripe, Twilio, Google Analytics 360, Google Maps, SiteMinder, Vrbo, PriceLabs, and BookingPal. Answer based on 7 reviews Getting Started and Support ### How easy is it to onboard and train a team on CiiRUS? CiiRUS offers in-person training, live online sessions, webinars, documentation, and video tutorials. Front-line staff often learn basic navigation and daily tasks quickly, but admins and full teams usually need more time because the system has many features. Reviewers describe support as helpful, though some report slow or difficult implementations. Answer based on 18 reviews Getting Started and Support ### What customer support options does CiiRUS offer, and how do users rate the experience? CiiRUS offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representatives, and chat. Many users describe support as friendly, knowledgeable, and prompt, with helpful training videos and walkthroughs. Others report slower responses, missed calls or emails, uneven onboarding, and periods when phone help is harder to reach. Answer based on 33 reviews Ease of use ### Is CiiRUS easy to use for vacation rental management? CiiRUS handles day-to-day vacation rental work well for many property managers, especially after setup is complete. Teams often find the interface workable for bookings, owner access, schedules, and operations, but onboarding can feel demanding, some workflows seem clunky, and newer users may need responsive support and training. Answer based on 43 reviews ## Features AI summary Based on 3,893 Vacation Rental reviews Capterra data shows that buyers of vacation rental software rank the following features as their top priorities: - **Calendar Management** (**70%** of reviewers rated this feature as critical) - **Data Synchronization** (**66%**) - **Reservations Management** (**67%**) CiiRUS supports all three features that reviewers consider most important: **Calendar Management**, **Data Synchronization**, and **Reservations Management**. Together, these capabilities help vacation rental businesses keep availability current across channels, maintain consistent property data, and manage bookings more efficiently, allowing teams to reduce scheduling conflicts and handle reservations with greater accuracy. Calendar Management 5.0 (7) 100.00% of 7 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Data Synchronization 4.8 (4) 75.00% of 4 reviewers that rated this feature as important or highly important Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Reservations Management 4.8 (21) 85.71% of 21 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Online Booking 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Payment Processing 5.0 (5) 100.00% of 5 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions For Vacation Rentals 4.8 (19) 84.21% of 19 reviewers that rated this feature as important or highly important Designed for vacation rentals CiiRUS 128 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activities Booking: Allows businesses to offer customers reservations for a variety of activities. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Billing Rate Management: Setting up the amount/charge for per hour of work by a company or professional - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Booking Notes: Keep notes on the specifics of a reservation including customer information and special requests - Built-in Accounting: Accounting functionality within the system, not requiring integration with third-party tools - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Channel Analytics: Analyze and track performance of channels - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commission Management: Tracking, calculating, and paying commissions and earnings to employees - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer History: Access previous interactions or concerns to maintain customer relationships - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Management: Store, manage, and track all electronic documents in a centralized location - Dynamic Pricing: Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Templates: Pre-made examples and templates for emails - Expense Tracking: Monitor and record expenses such as purchases or charges incurred - Extended Stay: Long term accommodation for guests - Financial Management: Plan, manage, and track the financial activities of an individual or organization - For Hospitality Industry: To be used by the hospitality industry - For Vacation Rentals: Designed for vacation rentals - Front Desk Management: Check guests in and out, issue key cards, schedule wake up calls, or other requests - GDS/OTA Integration: Global distribution system used by online travel agencies to track availability and manage reservations - Group Reservations: The ability to reserve times in groups. - Guest Check-in/Check-out: Process of a guest arriving at and departing from a hotel, resort, or any hospitality establishment - Guest Communications: Communicate with guests directly within the system - Guest Experience Management: Capture guest experience at a granular level and utilize data to deliver tailored services - Guest Tracking: Monitoring & logging of information related to guests' activities, preferences & interactions within hotels, resorts, or events - Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff - Inbox Management: Organize, prioritize, and manage incoming communications - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Listing Management: Create, edit, and monitor product or property details displayed on listing websites (i.e. agency websites, third party listing sites) - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Marketing Management: Plan, track, and evaluate marketing activities including promotions, customer outreach, and branding - Mobile Access: Access software remotely via mobile devices - Mobile App: Access the system via a mobile application - Multi-Channel Campaigns: Allows for businesses to run a variety of different campaigns across different channels - Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Currency: Manage and handle various international currencies - Multi-Location: Manage and support multiple locations - Multi-Property: More than one location - Occupancy Management: Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room - Online Booking: Book meetings and appointments through a website or digital platform - Online Payments: Accept and process online payment transactions - Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue - Overdue Payments: Track payments that have not been paid by due date, leading to late fees, cash flow disruptions or penalties - Owner Management: Manage owner accounts with payment details, contacts, and documents. - Owner Portal: Portal for property owners to manage property listings, upload documents, track payments and generate reports - Owner Statements: Report showing financial balance at the beginning and the end of the period, along with activity - Partner Management: Manage channel partners through a portal where they can access all product information - Partner Portal: Web-based portal that helps distributors, partners and other service providers access marketing and sales content - Payment Processing: Accept, record, and reconcile financial transactions - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Property Database: Centralized database to track details of properties (including lease, tenant, and owner information) - Property Management: Add, view, and edit details of all properties managed by an agency that are available for sale or rent - Rate Management: Track/optimize rates in relation to usage - Ratings/Reviews: Ratings/Reviews - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Updates: Receive system updates as soon as any changes are made - Referral Management: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Rent Collection: Collect payments from tenants via online or offline mode, create recurring schedules and send reminders - Rental Management: Streamline, automate and manage the rental of properties, facilities, assets, or equipment - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Reviews Management: Track and monitor reviews of products or services - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held - Sales Reports: Reports specific to sales analysis for trends and strategies - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Service Request Management: Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more - SMS Messaging: Send messages via SMS - Task Management: Create, manage and track all task activities and progression - Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Tenant Portal: Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff - Tenant Tracking: Handle activities like room booking, rent processing, lease agreement management, and client communication - Third Party Booking: Allows bookings to be made through a third party service - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Trust Accounting: Manage bookkeeping for client trust accounts - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Utility Billing: Measure, collect and manage the billing for utility usage including water, electricity, gas, sewage and more - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Website Integration: Seamlessly integrates with 3rd party websites - Website Management: Built-in website builder or integration with third-party site - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.4 (96) 4.4 Based on 96 reviews ## Pricing Value for money 4.4 (91) Free Trial [View pricing plan details](https://www.capterra.com/p/134175/CiiRUS/pricing/) CiiRUS Lite $10.00 Flat Rate,Per Month It includes: - Reservation Manager - Listing Content Manager - Unified Calendar - Standard Reports & Dashboards - Airbnb & Vrbo Integration - iCal Links - Email, SMS & OTA Messaging - Automation Workflows - CRM Guest Profiles - Cleaning, Maintenance & Inspections Module - Vendor Management CiiRUS Pro $25.00 Flat Rate,Per Month It includes: - Everything Included in CiiRUS Lite - Advanced Reporting & Analytics - Custom Themes & Branding - Homeowner Portal - Unlimited Roles & Permissions - Extended Channels Network (100+ Integrations) - Branded Guest App - Electronic Signatures - Task Template Builder - Onsite Property Care App - Task Outcome Reports - Property Issue Reporting & Resolution Workflows - Advanced Maintenance Module - Owner Statements - Pay & Collect From Owners - Tax Reports & Tax Processing - Recurring Charges Management - Automated Bill Payments - Pay Cleaners & Vendors - Quickbooks Integration (Pro & Online) - Trust Accounting - Daily Reconciliation - Bookkeeping Reports Value for money 4.4 (91) 4.4 Based on 91 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Google Maps](https://www.capterra.com/p/227511/Google-Maps/)[ DigiSigner](https://www.capterra.com/p/151821/DigiSigner/)[ Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[ PriceLabs](https://www.capterra.com/p/158348/PriceLabs/)[ authorize.net](https://www.capterra.com/p/221412/authorizenet/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (95) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (95) 4.5 Based on 95 reviews ## User reviews Overall rating 4.5 Based on 99 reviews Filter by rating 5(68) 4(20) 3(6) 2(0) 1(5) Mentioned topic Sorted by most recent TR Tim R. Owner Hospitality ### "Great all around PMS" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 March 18, 2026 We’ve been using CIIRUS for a number of years, and it’s been impressive to see how much the platform has evolved over time. What started as a strong, reliable property management system has grown into a modern solution for vacation rental professionals. CIIRUS has consistently adapted and continues to improve in meaningful ways. Pros Purpose‑built for professional vacation rental management Continual product evolution with modern tools and features Powerful channel management and booking controls Robust owner statements, reporting, and accounting functionality Highly customizable workflows and automation options Reliable system with excellent uptime Cons It's not really CiiRUS fault as the industry has evolved significantly over the past few years, but there have been some bumps along the way. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CM Catherine M. Property Manager Real Estate ### "CiiRUS delivers!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 21, 2025 Their staff is patient and informational, their management is reliable and dedicated. Easy to use, seamless integration, daily connectivity, I am forever grateful and plan on being part of the CiiRUS team indefinitely. Pros CiiRUS has been instrumental in my business, from starting as a traditional Property Manager who needed to learn the ropes quickly to becoming an operator of my very own company, CiiRUS has been with me through this journey and has shown me that I can count on them every step of the way. Cons Every company has its growing pains. Glitches here and there are normal, especially when a big update is made. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DF Denise F. Marketing and Reservations Manager Hospitality ### "Reliable Tools and Excellent Support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 1, 2025 Overall, my experience with Ciirus has been really positive. The platform keeps evolving in ways that make managing reservations and listings easier, and whenever I run into questions, the support team is always friendly and helpful. It’s been a reliable tool that supports the day-to-day flow of our business. Pros The platform offers powerful tools for Revenue Management and Listing Optimization that are both effective and easy to use. Their team is knowledgeable and responsive—always ready to help when questions come up. It’s clear they care about helping property managers succeed. Cons While Ciirus offers a variety of self-help resources, I often find that they don’t quite get me to the finish line. More often than not, I end up reaching out to a Ciirus rep for guidance—and honestly, that’s where the real value is. Their team is always helpful, knowledgeable, and quick to get me back on track. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BB Boyd B. President Owner Real Estate ### "Cirrus - a great platform for Vacation Rental Business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 13, 2025 Extremely good and great to work with! Constantly upgrading the technology and usability of the platform! Pros Ease of use, constant updating and improvement of platform Cons some small issues in integrating with airbnb but quickly resolved Switched from [Kigo](https://www.capterra.com/p/274975/Kigo/) Cost and more robust platform and upgraded technology Reasons for choosing CiiRUS Ease of transition and cost and upgraded technology Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. BS Birgit S. CEO Leisure, Travel & Tourism ### "Ciirus review for the vacation homes industri" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 11, 2025 A company that strives to grow and to meet the users needs at all times. A company that has a great support. Pros The fact that I can "clone" homes from different managements I want to have in my rental program. Also that I can adjust photos and description to my language. Cons Trying hard to think of an answer to this but can not find any.... Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SP STEVEN P. President Leisure, Travel & Tourism ### "CiiRUS is a full service software for Vacation Rental Companies" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 March 10, 2025 Overall, we have had a good experience with CiiRUS. Their management team is always willing to listen to ideas on how to improve the product. Pros CiiRUS continually strives to keep up with demands and changes in the industry. Cons In the past technical support staff was very challenging to work with but CiiRUS has been working very hard to resolve this issue. Switched from [RMS](https://www.capterra.com/p/208354/RMS-Cloud/) RMS did not keep up with technology growth. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GS Gillian S. Owner Leisure, Travel & Tourism ### "Cirrus is Number 1" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 10, 2025 I have had a fantastic relationship with Cirrus for over 16 years. Their staff have always been very friendly, efficient and confident. Nothing is too much bother. Pros Professionalism, friendly and efficient staff, Cons There is nothing I can say - I like everything Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AP Agustin P. Reservations Manager Hospitality ### "A true game changer" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 10, 2025 Ciirus was a game changer for us, so much easier to mage our houses with this PMS, love the accounting functions and task manager options. In general we are satisfied Pros Integrated accounting Task Manager Channel Manager Website Cons For the moment the connection to booking.com is down, which for some people might not be a problem but we do have a fair amount of reservations from them. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JP Julia P. Consultant Financial Services ### "Would Recommend CiiRus Anyday! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 13, 2025 Have used CiiRus for a number of years and will always support them. Watched them grow from a fledgling company to what they are now offering a robust PMS for property managers. There are so many options of reporting features to suit the needs of property managers in their operations however they operate. Pros The whole CiiRrus system is very easy to navigate and the staff are always helpful when needed. The layout and presentation of the owner statements is one of the best features The option to have the Trust accounting module is great for managers to understand their monthly liabilities and their profit. Also like the fact that every day, CiiRus are striving to add features and any improvements to the software. The Tax reports and end of year reports save so much time and this is appreciated to help get the job done. Any suggestion of feedback is taken on board. The set up of new homes and owners is very easy. Cons Support was once a little slow but has changed so much for the better now and like having option of a live chat feature Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ML Mindy L. Managing partner Hospitality ### "Don’t hesitate. Just try them and be impressed like us " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 30, 2024 After using more than a dozen PMS, I gave Ciirus a chance and never looked back! I wish I would’ve done it sooner. The platform enabled me to stop paying for third-party, dynamic, pricing tools, it allowed me to quit paying for my website elsewhere, and it allowed me to truly focus on running my business because the reporting aspect was amazing. Once you get your property set up, it is so easy to go in and adjust things. Pros Ease of use, overall compatible and integrated with the most 3rd parties, reporting and trust accounting is by far one of the best features and their website build is amazing! Cons I truly cannot think of a negative. I have seen some really good software and some really poorly design. This company is by far better than some of the most expensive platforms. Switched from [Hostaway](https://www.capterra.com/p/152433/Hostaway/) This company was unorganized and broke my systems. The way they immediately swapped Airbnb over with discounted rates ended up in duplicate bookings when their dashboard wasnt updated. We didn’t know until we reconciled calendars and found it ourselves Alternatives considered [OwnerRez](https://www.capterra.com/p/100831/OwnerRez/) Reasons for choosing CiiRUS This was another one that was not a good fit for us. Don’t waste your time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/134175/CiiRUS/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Hostaway vs CiiRUS](https://www.capterra.com/compare/134175-152433/CiiRUS-vs-Hostaway) [Lodgify vs CiiRUS](https://www.capterra.com/compare/131924-134175/Lodgify-vs-CiiRUS)