# Page 2 | CiiRUS Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is CiiRUS the right Vacation Rental solution for you? Explore 99 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/134175/CiiRUS/reviews

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CiiRUS

4.5 (99)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of CiiRUS

## Showing most helpful reviews

Showing 26-50 of 99 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

DF

Denise F.  
Marketing and Reservations Manager  
Hospitality  
Used the software for: 2+ years

### "Reliable Tools and Excellent Support"

July 1, 2025

5.0

Overall, my experience with Ciirus has been really positive. The platform keeps evolving in ways that make managing reservations and listings easier, and whenever I run into questions, the support team is always friendly and helpful. It’s been a reliable tool that supports the day-to-day flow of our business.

Pros

The platform offers powerful tools for Revenue Management and Listing Optimization that are both effective and easy to use. Their team is knowledgeable and responsive—always ready to help when questions come up. It’s clear they care about helping property managers succeed.

Cons

While Ciirus offers a variety of self-help resources, I often find that they don’t quite get me to the finish line. More often than not, I end up reaching out to a Ciirus rep for guidance—and honestly, that’s where the real value is. Their team is always helpful, knowledgeable, and quick to get me back on track.

Review Source

TR

Tim R.  
Owner  
Hospitality  
Used the software for: 2+ years

### "Great all around PMS"

March 18, 2026

5.0

We’ve been using CIIRUS for a number of years, and it’s been impressive to see how much the platform has evolved over time. What started as a strong, reliable property management system has grown into a modern solution for vacation rental professionals. CIIRUS has consistently adapted and continues to improve in meaningful ways.

Pros

Purpose‑built for professional vacation rental management Continual product evolution with modern tools and features Powerful channel management and booking controls Robust owner statements, reporting, and accounting functionality Highly customizable workflows and automation options Reliable system with excellent uptime

Cons

It's not really CiiRUS fault as the industry has evolved significantly over the past few years, but there have been some bumps along the way.

Review Source

SP

STEVEN P.  
President  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "CiiRUS is a full service software for Vacation Rental Companies"

March 10, 2025

5.0

Overall, we have had a good experience with CiiRUS. Their management team is always willing to listen to ideas on how to improve the product.

Pros

CiiRUS continually strives to keep up with demands and changes in the industry.

Cons

In the past technical support staff was very challenging to work with but CiiRUS has been working very hard to resolve this issue.

Switched from

[RMS](https://www.capterra.com/p/208354/RMS-Cloud/)

RMS did not keep up with technology growth.

Review Source

CM

Catherine M.  
Property Manager  
Real Estate  
Used the software for: 2+ years

### "CiiRUS delivers!"

July 21, 2025

5.0

Their staff is patient and informational, their management is reliable and dedicated. Easy to use, seamless integration, daily connectivity, I am forever grateful and plan on being part of the CiiRUS team indefinitely.

Pros

CiiRUS has been instrumental in my business, from starting as a traditional Property Manager who needed to learn the ropes quickly to becoming an operator of my very own company, CiiRUS has been with me through this journey and has shown me that I can count on them every step of the way.

Cons

Every company has its growing pains. Glitches here and there are normal, especially when a big update is made.

Review Source

BB

Boyd B.  
President Owner  
Real Estate  
Used the software for: 2+ years

### "Cirrus - a great platform for Vacation Rental Business"

March 13, 2025

5.0

Extremely good and great to work with! Constantly upgrading the technology and usability of the platform!

Pros

Ease of use, constant updating and improvement of platform

Cons

some small issues in integrating with airbnb but quickly resolved

Reason for choosing CiiRUS

Ease of transition and cost and upgraded technology

Switched from

[Kigo](https://www.capterra.com/p/274975/Kigo/)

Cost and more robust platform and upgraded technology

Review Source

JP

Julia P.  
Consultant  
Financial Services  
Used the software for: 2+ years

### "Would Recommend CiiRus Anyday! "

February 13, 2025

5.0

Have used CiiRus for a number of years and will always support them. Watched them grow from a fledgling company to what they are now offering a robust PMS for property managers. There are so many options of reporting features to suit the needs of property managers in their operations however they operate.

Pros

The whole CiiRrus system is very easy to navigate and the staff are always helpful when needed. The layout and presentation of the owner statements is one of the best features The option to have the Trust accounting module is great for managers to understand their monthly liabilities and their profit. Also like the fact that every day, CiiRus are striving to add features and any improvements to the software. The Tax reports and end of year reports save so much time and this is appreciated to help get the job done. Any suggestion of feedback is taken on board. The set up of new homes and owners is very easy.

Cons

Support was once a little slow but has changed so much for the better now and like having option of a live chat feature

Review Source

ML

Mindy L.  
Managing partner  
Hospitality  
Used the software for: 1-2 years

### "Don’t hesitate. Just try them and be impressed like us "

October 30, 2024

5.0

After using more than a dozen PMS, I gave Ciirus a chance and never looked back! I wish I would’ve done it sooner. The platform enabled me to stop paying for third-party, dynamic, pricing tools, it allowed me to quit paying for my website elsewhere, and it allowed me to truly focus on running my business because the reporting aspect was amazing. Once you get your property set up, it is so easy to go in and adjust things.

Pros

Ease of use, overall compatible and integrated with the most 3rd parties, reporting and trust accounting is by far one of the best features and their website build is amazing!

Cons

I truly cannot think of a negative. I have seen some really good software and some really poorly design. This company is by far better than some of the most expensive platforms.

Alternatives considered

[OwnerRez](https://www.capterra.com/p/100831/OwnerRez/)

Reason for choosing CiiRUS

This was another one that was not a good fit for us. Don’t waste your time.

Switched from

[Hostaway](https://www.capterra.com/p/152433/Hostaway/)

This company was unorganized and broke my systems. The way they immediately swapped Airbnb over with discounted rates ended up in duplicate bookings when their dashboard wasnt updated. We didn’t know until we reconciled calendars and found it ourselves

Review Source

BS

Birgit S.  
CEO  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Ciirus review for the vacation homes industri"

March 11, 2025

5.0

A company that strives to grow and to meet the users needs at all times. A company that has a great support.

Pros

The fact that I can "clone" homes from different managements I want to have in my rental program. Also that I can adjust photos and description to my language.

Cons

Trying hard to think of an answer to this but can not find any....

Review Source

GS

Gillian S.  
Owner  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Cirrus is Number 1"

March 10, 2025

5.0

I have had a fantastic relationship with Cirrus for over 16 years. Their staff have always been very friendly, efficient and confident. Nothing is too much bother.

Pros

Professionalism, friendly and efficient staff,

Cons

There is nothing I can say - I like everything

Review Source

AP

Agustin P.  
Reservations Manager  
Hospitality  
Used the software for: 2+ years

### "A true game changer"

March 10, 2025

5.0

Ciirus was a game changer for us, so much easier to mage our houses with this PMS, love the accounting functions and task manager options. In general we are satisfied

Pros

Integrated accounting Task Manager Channel Manager Website

Cons

For the moment the connection to booking.com is down, which for some people might not be a problem but we do have a fair amount of reservations from them.

Review Source

PM

Paula M.  
Managing Partner  
Hospitality  
Used the software for: 2+ years

### "Ciirus offers an efficient and reliable software solution - highly recomend"

October 22, 2024

5.0

I have worked with the Ciirus software and the team for ten years. The product is very reliable, and the team are supportive and encouraging if you need help. They are particularly good at sharing industry news and trends with their client which is invaluable to me as a small business owner. Thank you all at Ciirus for all you do to support me - it is appreciated!

Pros

The reliability of this product shines through. They don't have software outages or require the client to do lengthy and time consuming upgrades. It is easy to use and offers help with all aspects of running a vacation business from housekeeping to required tax forms. The accounting tools are also excellent.

Cons

Sometimes the verification code is slow to come through but that is not a big deal.

Review Source

NF

Natasha F.  
Property Manager  
Hospitality  
Used the software for: 2+ years

### "Using Ciirus as a Vacation Rental Property Manager "

September 10, 2022

5.0

Great product and highly recommend to all sizes of property management and rental users

Pros

Ciirus is very effective as a easy to use software tool to use daily in entering bookings, manage cleaners, account for subcontractors costs and to financially report to my owners. I would be lost without this system and am very grateful for the support I received from their customer service team when I need help!

Cons

Whereas the desktop version of Ciirus is very good, the Ciirus task manager app has also been a great tool to manage cleaners and maintenance. As a property manager out on the field daily, I would like to be able to edit work orders using the task manager app to be able to add estimated costs and and markups and to go back in and edit if I need to make changes. At the moment, I cannot do this but I’m sure that Ciirus will get there eventually as they are very good with welcoming users feedback and implementing changes so their updates.

Reason for choosing CiiRUS

The Ciirus team listed to what I needed for Ciirus to work for my small business and made the changes I needed

Review Source

Response from CiiRUS

September 29, 2022

Hi Natasha, Thank you so much for your partnership and for sharing your experience with us! You are a valued part of the CiiRUS family :-) We have collected a ton of great suggestions and feedback about the Task Manager, and you are not the only one to request the ability to make more changes as admin while out in the field, including better management of costs and markups. We expect to release an update for this module early in 2023, so keep an eye on our frequent updates to see progress. Yours sincerely, Josh at CiiRUS

TR

Ted R.  
Owner  
Real Estate  
Used the software for: 2+ years

### "Best Software Yet and Getting Better "

March 24, 2023

5.0

Love it! The onboarding team has been beyond great!

Pros

Everything especially how customizable it is!Accounting is top notch and not found in others

Cons

The integration with other channels and optionalSoftware was a bit bumpy.Takes a bit to get in the flow and get moving on Ciirus …not a negative just some info to be aware of.

Review Source

Response from CiiRUS

March 28, 2023

Thank you for taking the time to share this kind review, we're happy to hear you are pleased with both our team and our software and we look forward to continuing to support you and your business!

BM

Bill M.  
VP Operations  
Hospitality  
Used the software for: Less than 6 months

### "Failed Implementation - Know what you are buying"

November 18, 2020

1.0

Overall it was an extremely expensive learning exercise for us. Their onboarding fee is quite high and I'm still not sure what we paid for. Basic implementation training can be achieved with their video training, they scrape the websites of existing bookings on HA to build properties, they use pretty basic templates for websites. As I said we were 5 weeks into implementation. Go Live Day we only had 1 channel semi operational. AirBnB and it was not collecting taxes correctly. TripAdvisor and Home Away followed about a week later but we learned what we thought was their responsibility was really our responsibility to work with the channels to get the changes done. Booking.com was never implemented and it represents 30% of our business so in reality I would say we never really were live. We had many software issue/problems and honestly I expected we would have some. It is software. It was very concerning though when core functionality just didn't seem to work correctly. They advertised on their website an integration with a smartlock company that didn't exist and of course it was the one that we needed. Automated payments weren't very automated... automated emails worked as long as the booking occurred prior to your automated send times otherwise you had to force them to go manually. We found that we were ultimately having to touch ever booking to post payments for AirBnB, to put in door lock codes, to make sure emails were sent and to resend etc.

Pros

We originally chose Ciirus because we were told they were fully integrated with the channels we did business with and they have features and functionality to support our electronic doorlocks, revenue management, housekeeping and guest portal. Unfortunately, we couldn't get it all working and after about 5 weeks of trying pulled the plug.

Cons

There are two versions of the software... the SAAS version that they call ONE and a Windows version. ONE supposedly is their go forward platform but it is difficult to use from a booking/reservation management standpoint and while the Windows version does a pretty good job for callin reservations it lacks all of the functionality of One. We found ourselves bouncing from screen to screen to find reservations and manage the components of the reservation that are needed. The user experience has you opening lots of different modules to be able to get details you need. Very disjointed. Guest communication is a big deal for us... SMS we never could get working and were told it only works with their CRM for automated messaging... you can't send an SMS on the fly if you needed to quickly reach out to a guest. None of the messaging is connected to the booking itself so you don't know what is scheduled to go out or what has been sent without jumping through hoops to get it. They have integrated the AirBnB messaging but again it is separate, not part of the booking and you have to jump to a different module and filter things to get what you need. Ask they why you have to use Mailchimp. Taxing for ABB does not work if you have ABB remit only a portion of the taxes and pass the remaining taxes onto the property manager to file. Booking.com has to have a very specific setup (if you use Group Home in Booking.com you will need to change) that we found at the last minute.

Reason for choosing CiiRUS

Full integration of all we needed (or so we thought) - Channel Management, PriceLabs, RemoteLock, native housekeeping module, native guest portal, integrated messaging, Authorize.net automated payments. They've got the right idea but they need to get it all to work correctly and of the above list the only one that worked as we thought it should was Pricelabs. business.

Review Source

Response from CiiRUS

September 29, 2022

Hi Bill, To this day it remains deeply disappointing that we were unable to satisfy you and launch your business onto CiiRUS successfully. While the vast majority of our customers experience a smooth and rapid onboarding, it is harder for some businesses than others, and no system is capable of handling every possible need. I am pleased to let you know that we have launched major improvements to several of the areas that prevented us from moving forward together. The new Unified Inbox ties Airbnb messaging, emails, SMS, and Vrbo inquiries together with the reservations; the new Airbnb API supports the stacked tax approach you were aiming for; the new Task Manager updates support the native housekeeping goals you had; customers who require Booking.com are experiencing much success through the newly rebuilt Extended Network API. If you're willing, it would be great to reconnect and show you the extent to which we've taken your feedback to heart. Thanks Bill! Josh at CiiRUS

SS

Susie S.  
Finance  
Real Estate  
Used the software for: 6-12 months

### "Ciirus Vacation Rental Software"

June 21, 2022

4.0

We love that our reservations are in one place and we are able to manage them. We also love the communication with the cleaners and the ease of knowing when the property is cleaned and ready to go. It also makes paying the cleaners so easy!!

Pros

This software is easy to use and understand. I also enjoy that the team listens when you have any problem and takes action to correct it. They are regularly rolling out updates and improvement to the website.

Cons

Any time you have a new product you have a learning curve. I was selected to test the new financial software side of Ciirus. I expected many more issues that we encountered and found the training team to be very knowledgeable and willing to help in any way possible. Most of the problems I had was my learning curve in using the product, not an issue on the Ciirus side. When we did find an issue it was immediately reported and corrected as soon as possible. I am very pleased with the software.

Reason for choosing CiiRUS

It had all the components we were looking for to manage our vacation rentals in one spot.

Review Source

Response from CiiRUS

September 29, 2022

Hi Susie, It was such a pleasure working with you and your team to roll out the new Trust Accounting module. You guys have exemplary accounting practices which are a perfect fit for all of the bookkeeping and finance tools CiiRUS has to offer. We know that picking up new features can be daunting, but it's our goal to support you as much as possible with online, in-person, and phone support. Please never hesitate to contact us whenever you need a fresher or when it's time to learn more about what's new. Major updates and features are launching consistently, so be on the look out! Sincerely yours, Josh at CiiRUS.

Cathy L.  
Property Manager  
Hospitality  
Used the software for: 2+ years

### "Love the new Webinars!"

October 17, 2022

4.0

Talking with \[SENSITIVE CONTENT\] has been very helpful to all of us here at \[SENSITIVE CONTENT\]. He is always willing to offer support and that is what has kept us going.

Pros

Reservations are what Ciirus does best.

Cons

Accounting is a bit challenging in the Ciirus Software but is improving.:)

Review Source

Response from CiiRUS

October 25, 2022

Hi Cathy! Thanks for the awesome feedback. I'm sorry to hear you've had a challenging time with the accounting tools. If you can reach out to me directly at communications@ciirus.com, I'd love to get you set up with one-on-one training sessions to go over any concerns you may have. Please let me know what else we might be able to do to earn five starts from you and your team! Sincerely, Josh at CiiRUS.

MB

Megan B.  
General Manager  
Hospitality  
Used the software for: 2+ years

### "Ciirus can do it all! "

September 9, 2022

5.0

Pros

Task manager, OTA sync & in real time, pricing system, complete 24/7 bookings and working around the clock with Love Rentals

Cons

Syncing the system with QuickBooks each time a software update rolls out for the desktop version

Review Source

Response from CiiRUS

September 29, 2022

Hi Megan, Thank you for your kind feedback! We love to hear that the ongoing software updates and continued growth of our team has helped your business grow and be more efficient. Unfortunately, re-syncing with QuickBooks Desktop is necessary with that specific platform. Have you considered trying QuickBooks Online? This version integrates with the CiiRUS web portal and doesn't require any ongoing re-sync when updates are published. Feel free to get in touch with me at communications@ciirus.com if you want to discuss this more. We'll be happy to have a trainer walk you through the setup process and make sure it's all working properly for you. Yours sincerely, Josh at CiiRUS.

LS

Laura S.  
Business Manager  
Hospitality  
Used the software for: 2+ years

### "An essential part of our day-to-day management & organization "

January 12, 2023

5.0

Pros

Ciirus plays an essential role in the daily management and coordination of our business as a whole. It's a one stop shop for management, marketing & accounting for our vacation rentals and management. Accessible to all our team and with round the clock support from the Ciirus staff it comes highly recommended.

Cons

The VRBO integration needs work and is less accessible than Airbnb

Review Source

Response from CiiRUS

January 18, 2023

Hi Laura! Thank you so much for taking time to share your experience. We value your partnership very much, and love to hear that the software is making your day easier. With regards to the Vrbo integration, I would like to schedule some time for you to meet with one of our integration consultants to audit your connection. CiiRUS was awarded with Elite Partnership by Vrbo, which is their highest distinction for software partners that provide complete and high quality integrations. I am confident that any issues you're experiencing, our team can help. Let's get in touch and sort this out for you. Thanks again Laura!

ML

Mario L.  
Operations Manager  
Hospitality  
Used the software for: 2+ years

### "CiiRUS Does a great jog."

June 15, 2023

5.0

It has been a wonderful experience working with them.

Pros

They are always trying to be one step ahead forming a system that works for their clients.

Cons

There customer service use to be great when you could call. Now they are getting bigger and you can't just call them anymore.

Review Source

Response from CiiRUS

June 20, 2023

Mario - Thank you for this feedback about your experience both with our solutions and our team. We are always looking for ways to continue to improve for our clients and feedback like this helps us understand what's important to you and how we can continue to do so.

BH

Beth H.  
Owner/Manager  
Hospitality  
Used the software for: 2+ years

### "Roberto and his staff are always pleasant to work with. "

May 1, 2017

5.0

Pros

It is easy to navigate. It was the first software that I used and will continue to used for the foreseeable future.

Cons

There is so much to learn you cannot possibly learn it all. Each time it updates we must learn it all over again. I have used this software for the past 7 years and have only begun to scratch below the surface. I do wish that we were able to access the Rental Exchange feature without it costing an arm and leg. More one on one training would be very helpful. Perhaps monthly webinars to further help each companies staff.

Review Source

Response from CiiRUS

May 16, 2017

Hi Beth, Thanks for your review, and thank you for being a valued CiiRUS customer! I just wanted to be sure you know that our one-on-one training program is available for your use as and when you need it. We will be in touch with you separately to help you schedule a session. We would also be happy to speak about how you can make some extra money on the Rental Exchange program. We are always interested in making sure that the value of our services is reflected fairly in the cost, and we are confident that the new features and tools will be valuable to your business. Lastly, you¿ll be glad to know that we are getting ready to launch a new Webinar series called CiiRUS TV, which will be live within your CiiRUS account every day. In the meantime, our vast library of recorded training sessions can be accessed from the \`Video Training¿ tab in CiiRUS. All the best wishes and kind regards, The CiiRUS Team.

VR

Verified Reviewer  
Owner  
Real Estate  
Used the software for: 6-12 months

### "Great ideas that fall short on delivery"

June 12, 2019

3.0

Ciirus was a last minute decision to help assist with the purchase of a rental company. They have great ideas and could be a major player in this field. They unfortunately are trying to expand and grow too fast to keep control of the program, therefore failing miserably with customer satisfaction.

Pros

The concept of the whole program that Ciirus has come up with is great, and they have a lot of good ideas on the platform

Cons

The program is loaded with bugs and glitches that makes using it a regular frustration. Getting help from the help desk in not as quick or easy as you would expect, even a non reply occuring every now and then. I've even been told regarding one of the glutches that they can't figure out why it changes the dollar numbers from one screen to the next. Kind of an important item in business, not to mess with billing. Last update crashed my computer, and locked me out of Ciirus for over a day.

Review Source

Response from CiiRUS

October 10, 2019

Thank you very much for this feedback. I'd like to learn more about the specific difficulties you've encountered and see what I can do to help. Your experience described is not consistent with the larger sentiment from our happy customers, so it's extremely important we have the opportunity to deliver that same value to you. We have brought in significant resources to track with the heightened demand for our services - it's unacceptable that you've experienced such delays and errors. Would you mind emailing communications@ciirus.com so we can talk more about the problems you've had, and do what we can to correct course? Thank you so much. Kind regards, The CiiRUS Team

LK

Laura K.  
Property Manager  
Hospitality  
Used the software for: 6-12 months

### "CiiRUS "

October 9, 2018

3.0

I was told that data mitigation and setup would be easy. It ended up being extremely time consuming and a daunting task, so I decided to PAY EXTRA to have the CiiRUS team do it for us. I later found out that even after paying, they still needed me to go in and fill out a bunch of info that was already listed on our current platform. There is also a long wait for training sessions and the user manual is, in my opinion, not clearly thought out and overly complicated to follow.

Pros

It links directly up with Airbnb & HomeAway which makes my life easier since I can use one platform to update all my listings. They also offer email marketing which is nice.

Cons

The on boarding process is horrible. The onboarding team wasn't very helpful at all and weren't willing to connect with my current software's API.

Review Source

Response from CiiRUS

October 14, 2018

Hi Laura, Thanks very much for leaving us this feedback. What you've described is way below the lofty standards that we set for ourselves in terms of customer experience. I apologize that it was not as easy to get going as you had hoped. I am sure that we can do better and correct these mistakes. Since your onboarding period around a year ago, we have significantly increased training and data migration resources to make the transition smoother, and give you more tools to be successful. Would you mind sending an email to communications@ciirus.com so that our team can better understand your pain points and correct this experience? It is so important to us that the software delivers value to your company and that you are happy with our services. We look forward to hearing from you. Kind regards, The CiiRUS Team

SG

Sharon G.  
Property Manager  
Leisure, Travel & Tourism  
Used the software for: 2+ years

### "Once upon a time."

December 2, 2019

3.0

Started using this software when Ciirus started business. Initially, it was affordable, consistent, excellent customer service/response and more. Sadly, as the company grew over the years, the customer service decreased, the price continually went up, the more updates the more glitches there were. It was almost as if the little companies were no longer important to Ciirus because they were too busy working with the "big guys".

Pros

Once upon a time Ciirus had the best customer service and response rate. Once upon a time Ciirus focused on making a good, affordable software for the little guy. It was once a very good integrated reservation and accounting program for management companies.

Cons

Ciirus grew fast and furious and in the process, they forgot how important customer service was. They left the little management companies by the wayside. Add on features were all about he big companies only. Constant updates, monthly pricing increasing and lack of any consideration for those loyal customers who had been there since day one.

Review Source

VC

Veronique C.  
Owner  
Hospitality  
Used the software for: 6-12 months

### "Ciirus"

July 25, 2023

5.0

Pros

Ciirus is a great software for vacation homes rental and property management. It is easy to use and the customer service is good.

Cons

It is somtimes a little slow and the website link to it should be more customizable.

Review Source

Response from CiiRUS

August 1, 2023

Thank you for this kind review Veronique! We're happy to hear you are pleased with our customer support and appreciate your feedback as we are always looking for ways to provide better solutions for our clients!

NL

Nicole L.  
Owner  
Real Estate  
Used the software for: Less than 6 months

### "Was on the Fence but Glad I Jumped!"

January 8, 2021

5.0

I was on the fence about switching vacation rental software. It is a LOT of work to get set up the first time and I did not want to do it again. But the company we were using before (365 Villas) was just not doing a good job. They were not responding to questions or issues with their software for the two years we used them. Plus you needed to also pay for Rentals United so you had two sets of payments. Ciirus had a great sales person that answered all of our questions. Then they transitioned us to a wonderful onboarding liaison, \[SENSITIVE CONTENT HIDDEN\]. He patiently walked through all the steps with my Team. I finally feel like we are in a good place with a good vacation rental software system. Thank you to the Team at Ciirus for making that happen!

Pros

The thing my Team loves most so far about this product is the customer service! They are amazing to work with and always respond promptly. I really feel like they take the time to listen to us and to help us bavigate through the learning experience.

Cons

It would be great someday if the AirBNB communication integration were a little simpler. And of course apps are nice. But it's still better than the software we were using before.

Reason for choosing CiiRUS

The customer service and the pricing seemed best for the amount of properties we manage.

Review Source

Response from CiiRUS

September 29, 2022

Hi Nicole, We are so grateful that you took the time to share the wonderful experience you had onboarding with CiiRUS. I'm pleased to let you know that our new Unified Inbox tool makes it simple to read and respond to guest communication via Airbnb, Vrbo, and your direct website/guest portal. Please connect with me at communications@ciirus.com, and I'll be happy to set up some complimentary training for you and your team. Sincerely yours, Josh at CiiRUS

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