# ConvergeHub Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is ConvergeHub the right CRM solution for you? Explore 24 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/134185/ConvergeHub/reviews

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ConvergeHub

4.8 (24)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated February 17th, 2026

# Reviews of ConvergeHub

Ease of use

4.8

Customer Service

4.8

## Showing most helpful reviews

Showing 1-24 of 24 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

WS

Wendy S.  
  
  
Used the software for: 1-2 years

### "Very positive"

February 9, 2018

4.0

Pros

Extremely easy to use. Adding files by drag and drop is great and being ale to view files without downloading them is wonderful!

Cons

Getting help is tough. Customer service is hard to get in touch with since they work on their own time zone.

Review Source

Response from ConvergeHub

February 13, 2018

Hello Wendy, I am glad you love our CRM platform. If you ever need support, you just need to click on the help button and initiate a Support ticket. One of our Support Engineers are there to assist you. We are now active with 24/6 Support.

IC

Ismael C.  
  
  
Used the software for:

### "Life Saver!"

January 30, 2017

5.0

ConvergeHub has been a life saver! Everything's all-in-one making it easier for me to manage my entire business in one place. I'm all about being productive day one. In that regard, most software frustrates me because of the time it takes to learn the software and implement it. With ConvergeHub, that's never been an issue. I was able to pick up on how to use the software within a few short minutes.

Pros

No learning curve!

Review Source

GS

Gerald S.  
  
  
Used the software for:

### "Could Make It More Salesperson Friendly"

December 19, 2016

3.0

To enter data and follow-up information is horrible. Trying to enter data quickly and move on to next file is hindered by having to click on the SMALL green Checkmarks.

Review Source

RA

Rob A.  
  
  
Used the software for:

### "Increased Productivity In My Business"

January 30, 2017

5.0

Finding a CRM that had all the features I needed was a challenge. ConvergeHub had every feature I needed and has helped a great deal in increasing productivity in my business.

Pros

The product is full-featured. I can perform practically any function in ConvergeHub and I can manage my entire business with just one product.

Cons

Nothing, it's perfect!

Review Source

JC

Josh C.  
  
  
Used the software for:

### "Great All-In-One Solution!"

January 30, 2017

5.0

ConvergeHub offers the most value for the price. ConvergeHub has been a life saver! Everything's all-in-one making it easier for me to manage my entire business in one place.

Pros

I love that everything's all-in-one. There's no need for any other software and the complete solution is included in the package without having to get add-ons.

Review Source

WC

Wiladys C.  
  
  
Used the software for:

### "Great support and friendly team!"

January 30, 2017

5.0

The support team is very responsive and extremely friendly. If you're looking for a CRM that has great support, you've found your match. Love that I can enter information in once and have it reflect everything. I don't have to duplicate entries.

Pros

The support here is unmatched! You get personalized service and fast response

Review Source

BM

Barry M.  
  
  
Used the software for:

### "Greatest value"

January 30, 2017

5.0

ConvergeHub gives you the greatest value. The product is impeccable and the price is great! Definitely worth more than what they charge Finding a solution to help me manage my leads and do all my marketing was extremely important to me. ConvergeHub gives me that without having to pay an arm and a leg.

Review Source

JC

Jennifer C.  
  
  
Used the software for:

### "Easiest To Use CRM"

January 30, 2017

5.0

ConvergeHub is the easiest to use CRM out there on the market. I really enjoy having all information on one page.

Pros

ConvergeHub is extremely easy to use. I was able to get up and running on it very fast and it's made a huge difference for me and my team.

Review Source

AS

Ansuya Sing  
  
  
Used the software for:

### "CRM for SMBs"

June 28, 2013

5.0

The software is really handy and I liked it a lot. After implementing Converge Enterprise in our business our customer base grew by 200%. With features like email marketing and DRIP marketing campaigns you can always reach out to your customers most effectively and nudge them to become your loyal advocates. Social media integration lets you receive real-time feeds and stay updated on your deals and contacts.

Pros

There are loads. It’s, in my opinion, the most feature enriched CRM for SMBs.

Cons

They need to integrate e-commerce platform to the application and also must extend 3rd party app integration options. Right now the choices are limited.

Review Source

RG

Rob G.  
  
  
Used the software for:

### "Most Value For The Price"

January 30, 2017

5.0

ConvergeHub offers the most value for the price. ConvergeHub has been a life saver! Everything's all-in-one making it easier for me to manage my entire business in one place.

Pros

Great value!

Review Source

HM

Hector M.  
  
  
Used the software for:

### "Worth every penny!"

January 30, 2017

5.0

ConvergeHub is worth every penny! I was tired of using other CRMs that didn't have all the features I needed or required add-ons (which aren't cheap) to do it. ConvergeHub is where it's at!

Review Source

JO

Jerry O.  
VP Sales and Marketing  
  
Used the software for:

### "Most complete and easiest Cloud CRM I have ever used!"

June 29, 2015

5.0

I have been looking for a complete Customer Engagement solution on Cloud for a long time and finally I came across ConvergeHub. Couldn't ask for more! Their excellent Support team and a product to die for! It has everything that I was looking for... I now don't need a CRM and then a mailchimp or constant contact account or a google apps/box or even a zapier kind of solution. It provides a well oiled sales and marketing solution. Thank you ConvergeHub for providing such an excellent platform! Great job...

Review Source

Response from ConvergeHub

June 29, 2015

Thank you for your confidence in ConvergeHub. We are glad that you liked the platform. As always we are there to support should you need any help.

MM

Michael M.  
  
  
Used the software for:

### "User-friendly"

January 30, 2017

5.0

ConvergeHub is user-friendly and great for people who aren't tech savvy. I love how customizable the product is. You can really customize any module.

Review Source

SCCSD

Salvatore Carrabba, CEO, Salamander Designs  
  
  
Used the software for:

### "Flexible Cloud CRM solution"

April 20, 2013

5.0

Having a diverse sales team, we were finding it difficult to manage all our custom processes and workflows through some of the existing packaged Cloud CRM products. We then came across Converge Enterprise and have been using the plaform for over six months and the experience has been a good one. The CRM is highly sophisticated and able to handle all our custom workflows very easily without the need for expensive customization and most importantly Converge Enterprise support has been very responsive. I can recommend Converge Enterprise to virtually any business looking for a powerful and flexible CRM solution.

Review Source

GDCCI

Greg Demetri, CEO, ClkClk Inc  
  
  
Used the software for:

### "Cloud CRM"

April 20, 2013

5.0

We have a very aggressive sales and marketing team requiring real time updates to team calendars and meetings. With Converge Enterprise we get the flexibility of using it from any device any time and having all our documents, templates and canned emails stored in Converge Enterprise, it makes everything so easy on Converge CRM. I am excited to see my sales and marketing team becoming more and more productive. Thanks to Converge Enterprise!

Review Source

dK

daniel K.  
President  
Banking  
Used the software for: Less than 6 months

### "great to work with "

December 12, 2016

5.0

friendly easy to access great customer service very knowledgeable always available always calling back on time

Pros

user friendly

Review Source

NT

Nate T.  
  
  
Used the software for:

### "Extremely fast, user friendly, easy to customize, great functionality, great support, great price!"

December 15, 2016

5.0

ConvergeHub's software is extremely fast, user-friendly, easy to customize, provides great functionality, and their support team is great. To top it all off, the price point is very competitive. I've used and customized many CRM platforms in the past, and we are extremely happy with our decision to run our business on the ConvergeHub platform.

Review Source

SB

Samantha B.  
  
  
Used the software for:

### "ConvergeHub - my go-to place for lead organization"

December 19, 2016

5.0

Convergehub has made my work day more efficient and I do not know how I ever stayed organized before it. The task reminders via email make sure I never forget a client or miss an opportunity for a potential sale.

Review Source

WS

Wendy S.  
  
  
Used the software for:

### "Converge Hub - So Easy to Use!"

December 19, 2016

4.0

This CRM is a piece of cake to use. The reports are readily available and are extremely useful. The ability to add change fields along with the ease of adding documents to the library makes it great to use.

Review Source

DN

Daniel N.  
  
  
Used the software for:

### "the best CRM we have ever used!"

December 19, 2016

5.0

As a sales team, we have had our best success using ConvergeHub. It is a simple and very transparent CRM. I would recommend this to all and everyone looking to take their sales to the next level!

Review Source

DW

Debra W.  
  
  
Used the software for:

### "Unmatched support, best all-in-one solution!"

January 30, 2017

5.0

Unmatched support. They respond to all my tickets within 4 to 6 hours. The best all-in-one solution! Look no further than ConvergeHub.

Pros

Support responds in 4 to 6 hours

Review Source

AC

Ashish C.  
  
  
Used the software for:

### "I love this CRM"

February 14, 2017

5.0

The simplicity to use helps a lot for my day to day activity. Love their concept of using the product with minimum clicks, which saves lot of time.

Review Source

JO

Joe O.  
  
  
Used the software for:

### "Great CRM for keeping Clients organized"

December 19, 2016

5.0

Converge Hub has made it simple for me to track all aspects of my relationship with clients. Highly Recommended.

Review Source

AF

Anthony F.  
  
  
Used the software for:

### "Great way to keep organized"

December 19, 2016

5.0

Very easy to use and has some great features. Makes it very easy to keep track of leads and clients.

Review Source

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