Talisma

Talisma CRM

4 / 5 4 reviews


Average Ratings

4 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 3.5 / 5
    Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
    Installed - Windows

Vendor Details

  • Talisma
  • www.talisma.com
  • Founded 1994
  • United States

About Talisma CRM

Multi-channel customer relationship management solution offering service, marketing, sales and contact center functionality.


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Talisma CRM Features

  • Call Logging
  • Contact Management
  • Customer Support
  • Lead Scoring
  • List Management
  • Marketing Automation
  • Product Catalog
  • Project Management
  • Quotes / Proposals
  • Referral Tracking
  • Sales Pipeline Management
  • Territory Management
  • Activity Tracking
  • Campaign Management
  • Lead Capture
  • Lead Distribution
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Pipeline Management
  • Prospecting Tools
  • Source Tracking

Vendor has not completed this information.


Talisma CRM Reviews Recently Reviewed!

Great CRM System

Dec 05, 2016
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: Very helpful tool

Cons: Hard to understand at the beginning

Overall: It's been almost 5 years working with Talimsa, we just upgraded to version 10 which is way better, at the beginning was hard to move from access to this CRM but at the end has many many helpful tools to keep data and track of everything in our company

Recommendations to other buyers: you can implement almost everything related to a database but it will cost you a lot of money

Good CRM

Sep 08, 2011
3/5
Overall
3 / 5
Ease of Use
4 / 5
Customer Support

Pros: Good system with lots of features

Cons: Non intuitive, Traning is required

Overall: I would recomend this product

Flexibility is the key differentiator of Talisma

Jul 28, 2010
4/5
Overall
5 / 5
Ease of Use
2 / 5
Customer Support

Pros: (1) Web Client is very effective for the Sales Force dispersed across geographical locations
(2) Rich in Functionality and the Product features are best in class. 90% of customer requirements can be handled through parameterisations
(3) Customisable Product where additional features such as customised SQL Reports etc. can be built with minimum time to market
(4) Customer focussed management which understands the
(5) Flexibility to interface with as may systems as possible with significant ease

Cons: (1) Effective Support and Root Cuse Analysis is severely lacking in Talisma Support.

Overall: Strongly recommended.

Jul 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
Likely