Who Uses This Software?

Apparel, Footwear, Accessory and Hardgoods manufacturer. Outdoor Industry, Action Sports Industry, Sports Gear Industry, Fashion Industry


Average Ratings

8 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Elastic Suite
  • www.elasticsuite.com/
  • Founded 2009
  • United States

About Elastic

Used by The North Face, Oakley, Hurley and other brands, Elastic is the most complete B2B platform available on the market, taking care of all your Sales Process needs and creating a brand differentiating experience for both reps and dealers. The Elastic solution features include a Digital/Custom Catalog Builder, Online Order Entry with live ATS and ERP integration, OrdeVisual Assortment Planning and White Boarding tools. It also leverages your Marketing Assets to make it feel like your B2C site


Elastic Features

  • Billing & Invoicing
  • Catalog Management
  • Inventory Management
  • Materials Management
  • Order Management
  • Product Management
  • Production Management
  • Purchasing
  • Returns Management
  • Shipping Management
  • Supplier Management
  • Supply Chain Management
  • Warehouse Management
  • Catalog Creation
  • Content Library
  • Content Management
  • Cross Selling Functionality
  • Custom Product Attributes
  • Customizable Catalogs
  • Desktop Publishing
  • Pricing Management
  • Product Comparison
  • Search
  • Catalog Management
  • Channel Management
  • Customer Accounts
  • Email Marketing
  • Inventory Management
  • Loyalty Program
  • Multi-Store Management
  • Order Management
  • Product Configurator
  • Promotions Management
  • Returns Management
  • SEO Management
  • Shopping Cart
  • Back Order Management
  • Customer Database
  • Inventory Management
  • Order Fulfillment
  • Order Management
  • Real Time Order Entry
  • Remote Order Entry
  • Shipping Management
  • Warehouse Management

Elastic Reviews Recently Reviewed!

Very easy and intuitive to use to place pre-season, and fill-in orders.

Jul 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The ability to create and lay out the order, I can see everything that I am ordering. If I really feel up to it, I can merchandise using whiteboard. This tool alone is a huge help.
The software is the easiest and cleanest software out of all the B2B software offerings currently. I love that I can quickly place more orders, as well as check inventory without having to go through the hassle that other systems provide.

Cons: Not being able to fully utilize this software on mobile OS, and the quirkiness with Safari. Other than that, I have no complaints

Overall: The ability to create and tailer pre-season or fill-in orders, quickly and efficiently! As well as lay out the buy to merchandise and share the catalogs with dealers or other buyers to get the best and quickest feedback possible.

A step up from the competition

Jul 12, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Very intuitive to use, the whiteboards are really impressive, easy to update the pages too. The filters and opportunity to add marketing elements are good. We interviewed Nublue and Aworkbook and Elastic is a much stronger proposition

Cons: We had to do a number of bespoke changes to the platform when we thought that other brands would have ironed out some of the technical issues.

Overall: Impressive presentation to retailers, flexibility with product updates/ changes, color merchandising, link to Navision, helps our customers save time and for us to streamline the business of selling

Love the site and the people

Jul 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Working with the Elastic/PlumRiver team. And ease of use...very intuitive. For improvements, the team is very open to suggestions.

Cons: The data flow process (getting data from us to them) has several touch points which increase risk for failure along the way

Elastic has solved our B2B needs by combining visual presentation and easy order entry.

May 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Elastic provides a stunning visual presentation of our product throughout the entire software. As a replacement catalog Elastic can visualize the product and communicate changes much more efficient than a classic catalog. As a preseason planning tool Elastic builds beautiful white boards to help our customers and reps merchandise and plan their business in a efficient and effective way. As an order writer Elastic is simple, intuitive and efficient. Reps and dealers have adopted this part of the tool in a huge way for us. Elastic fits the needs perfectly of our business throughout all phases of the selling process.

The Elastic tool is a GAME CHANGER!

Apr 13, 2015
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: I love what the Elastic tool can do for me when I use it during sales presentations. Rather than expecting the buyers to retain all the information I'm throwing at them during our meetings I can simply click on the items they 'like' as we go thru the line and then send them a detailed report showing their assortment exactly as we discussed. I love the fact that they are looking at me, the product and are more engaged overall during our time together rather than staring down at a catalog scribbling notes. It has directly resulted in larger PO's, better overall assortments for their stores, and greatly decreased the lag time in-between me presenting our line and them turning in their final purchase orders.

Very good digital workbook tools

Jul 18, 2014
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Very good digital workbook tools for us, very good service and support from Elastic!

Elastic

Jun 09, 2014
4/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: Elastic offers a solid and reliable merchandising and e-catalog platform. The service and support for the product is also high level. I enjoy working with the Elastic team on their tool and I recommend them to others looking for this type of solution.

SPYN Review

Jun 05, 2014
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: We've come a long way since the early days of desktop - the functionality is currently at a level where we feel comfortable in just focusing on stabilizing the product. A few little anomalies still to be ironed out. Customer Service response times could be improved as could communication but we have a plan in place and with our longstanding relationship I'm sure that we're on the right path there. SPYN is an amazing tool and the fact we are going to run it out to Europe for use this upcoming season is a good indication as to how far we have come with the product. Highlights include:
* Intuitive platform
* Great User-interface
* Displays the product extremely well
* Order Recap Report is fabulous
* Custom catalog is phenomenal