# Elastic Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Elastic Software - reviews, pricing plans, popular comparisons to other Catalog Management products and more.

Source: https://www.capterra.com/p/134208/Elastic

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# 

 Elastic Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Elastic

## What is Elastic?

Used by The North Face, Oakley, Hurley and other brands, Elastic is the most complete B2B platform available on the market, taking care of all your Sales Process needs and creating a brand differentiating experience for both reps and dealers. The Elastic solution features include a Digital/Custom Catalog Builder, Online Order Entry with live ATS and ERP integration, OrdeVisual Assortment Planning and White Boarding tools. It also leverages your Marketing Assets to make it feel like your B2C site

## What is Elastic used for?

[Catalog Management](https://www.capterra.com/catalog-management-software/)[eCommerce](https://www.capterra.com/ecommerce-software/)[Order Management](https://www.capterra.com/order-management-software/)

Overall rating

Based on 17 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Elastic

4.6 (17)

VS.

[4.9 (51)](https://www.capterra.com/p/133836/B2B-Wave/reviews/)

Starting Price

Contact vendor

Starting Price

$350

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.5 (17)

Ease Of Use

4.9 (596)

Value For Money

4.9 (7)

Value For Money

4.9 (515)

Customer Service

4.6 (14)

Customer Service

5.0 (572)

## Elastic alternatives

[4.2 (1,291)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[4.9 (16)](https://www.capterra.com/p/268142/Kentro/reviews/)

Starting price

$225.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.4 (190)](https://www.capterra.com/p/124180/Brightpearl/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.9 (18)](https://www.capterra.com/p/180713/StoreAutomator/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Catalog Management

4.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Create and manage digital catalog of products/services with their details, specifications, and price

Catalog Creation

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create catalogs of products and/or services

Content Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Customization

4.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create labels for products that contain required information such as colors, sizes, dates, etc.

Merchandising

4.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

The activity of promoting the sale of goods at retail

Order Management

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

Elastic 10 features

Create catalogs of products and/or services

Create and manage digital catalog of products/services with their details, specifications, and price

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Create labels for products that contain required information such as colors, sizes, dates, etc.

The activity of promoting the sale of goods at retail

Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries

Manage and track customer orders for goods, investments, or any other purchases

Present a catalog of inventory that customers can view

The ability to enter orders from a remote location such as a computer, mobile, or tablet.

Checkout of online store

Get Advice

We can help you find the software with the features you need.

Features

4.6 (12)

4.6

Based on 12 reviews

## Pricing

Value for money

4.9 (7)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.9 (7)

4.9

Based on 7 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (14)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (14)

4.6

Based on 14 reviews

## User reviews

Overall rating

4.6

Based on 17 reviews

Filter by rating

5(10)

4(7)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

Alice Z.

Freelance translator

Translation and Localization

### "Very good option for catalogue management"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

October 23, 2022

Positive experience overall

Pros

Good variety of functions and customizable options, intuitive and easy to use.

Cons

The tool should integrate an inbuilt plugin to show multiple languages and operate on them at the same time when implementing the product catalogue

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GG

Gabi G.

Qa team leader

Computer Software

### "Very recommended tool for search app"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

April 12, 2022

Pros

Very strong and flexible tool for search all of your organization’s internal content.

Cons

Didn't find really something bad, very recomended tool.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MR

Michal R.

IT Developer

Information Services

### "Innovative and solid b2b platform"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

January 24, 2022

Definitely a productivity and systematic improvement - this softwate helps you tracking your orders without any problems (and of course much, much more than just this one thing)

Pros

Majority of this platform's features and overall experience are very pleasant. Managemen of the whole lifecycle of the orders was pretty simple and full-flavoured, there was literally most of features you would be able to think of yourself.

Cons

Large number of features brings naturally complexity - the software is not too easy to orientate in, not talking about getting familiar with. However, fortunately, it happens sooner than one would guess. In few weeks everyone is OK with the layouts. Nothing else to complain about! :)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MN

Mehran N.

Senior Solution Architect

Information Technology and Services

### "The lowest latency for text analysis "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

July 21, 2021

Overall Elastic search is the best text analytics tool currently available in the market. The other alternatives are not as fast as elastic search

Pros

Comparing to other AI solutions for text analysis, Elastic search provides the fastest analysis. It is also very scalable.

Cons

It gets very expensive when you need to store significant amount of data for a long retention period.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Business Owner

Retail

### "The Best B2B Platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 16, 2019

Fantastic. This program will change your B2B sales process. If you are looking for a switch, Elastic is the way to go.

Pros

If you are looking to recreate your B2B site, look no further. Elastic is so simple to use and can organize your catalogs that make it easy to navigate and helps promote larger orders.

Cons

Sometimes catalogs will go down due to an error on the server. However, Elastic is quick to fix this if you report it.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

DB

David B.

Devops engineer

Information Technology and Services

### "great logging and monitoring stack"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 22, 2019

Overall experience is great. Looking forward to increasing it's use

Pros

centralizes logging and monitoring showing for correlation, making it easier to resolve complex issues

Cons

Takes some time to set up, but otherwise it's a great product. Colors for dark mode are a little more on the Easter color scheme

Switched from

[AppDynamics](https://www.capterra.com/p/226975/AppDynamics/)

Cost and data correlation

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KW

Katie W.

Partner

Retail

### "Elastic Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 5, 2019

A big benefit of this suite is that it empowers my customers to see inventory, problem solve, and place orders with out me being involved at every level of the transaction.

Pros

The elastic suite has greatly streamlined my business process allowing me more time to focus on important money-making opportunities. What used to take hours, now that minutes.

Cons

It took a few days to learn how to navigate....I did not feel like the controls and menus were very intuitive. However, after about a week of use, I fly around the software with ease. I wish that the reporting functionalities were a bit more robust.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

MH

Michael H.

Lead Software Engineer

Computer Software

### "Elastic is fantastic!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 25, 2019

Pros

Elastic has a plethora of products to help monitor ops and apps. Pricing, integration and implementation are easy!

Cons

There isn’t much I’ve found to not like. Everything is great about their product!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RM

Rossana M.

college student

### "This software of Elastic is incredible"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

0/10

May 7, 2018

Pros

It is easy to use, also very intuitive at the time of acquiring purchases from retailers. really worth its use and every time you can go discovering new things. He has created offices in various parts of the world, which makes it much more ideal. Since you have support wherever you are.

Cons

Not being able to use all its interface effectively due to the lack of a wide range smart phone. It is unfortunate, since you feel the desire to continue exploring the software.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TS

Tim S.

Sales Rep

### "Very easy and intuitive to use to place pre-season, and fill-in orders."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

July 19, 2017

The ability to create and tailer pre-season or fill-in orders, quickly and efficiently! As well as lay out the buy to merchandise and share the catalogs with dealers or other buyers to get the best and quickest feedback possible.

Pros

The ability to create and lay out the order, I can see everything that I am ordering. If I really feel up to it, I can merchandise using whiteboard. This tool alone is a huge help. The software is the easiest and cleanest software out of all the B2B software offerings currently. I love that I can quickly place more orders, as well as check inventory without having to go through the hassle that other systems provide.

Cons

Not being able to fully utilize this software on mobile OS, and the quirkiness with Safari. Other than that, I have no complaints

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/134208/Elastic/reviews/)

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