--- title: "Elastic Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Elastic Software - reviews, pricing plans, popular comparisons to other Headless eCommerce products and more." source_url: "https://www.capterra.com/p/134208/Elastic/" page_type: "product" language: "en" --- # Elastic Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Elastic ## What is Elastic? Used by The North Face, Oakley, Hurley and other brands, Elastic is the most complete B2B platform available on the market, taking care of all your Sales Process needs and creating a brand differentiating experience for both reps and dealers. The Elastic solution features include a Digital/Custom Catalog Builder, Online Order Entry with live ATS and ERP integration, OrdeVisual Assortment Planning and White Boarding tools. It also leverages your Marketing Assets to make it feel like your B2C site ## What is Elastic used for? [Catalog Management](https://www.capterra.com/catalog-management-software/)[eCommerce](https://www.capterra.com/ecommerce-software/)[Order Management](https://www.capterra.com/order-management-software/) Top alternative Featured Overall rating Based on 17 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Elastic?[Manage this product listing](https://www.g2.com/products/elastic-suite/claim_requests/new?auto=true) ## Elastic Overview Updated September 2026 AI summary Elastic supports businesses of all sizes in managing and customizing product catalogs for eCommerce and order processes. Offering catalog creation, content management, merchandising, and order management, it enables centralized control over product data and online merchandising. Available via cloud and web-based platforms, as well as iPad and iPhone, it suits organizations seeking flexible catalog and order management solutions. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Elastic 4.6 (17) VS. [4.2 (1,331)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting Price Contact vendor Starting Price $31.1 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (17) Ease Of Use 4.0 (597) Value For Money 4.9 (7) Value For Money 4.1 (516) Customer Service 4.6 (14) Customer Service 3.9 (573) ## Elastic alternatives [4.2 (2,073)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [Cin7 Omni](https://www.capterra.com/p/133133/Cin7/) [4.3 (601)](https://www.capterra.com/p/133133/Cin7/reviews/) Starting price $349.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/133133/Cin7/) Highest Rated [Kentro](https://www.capterra.com/p/268142/Kentro/) [4.9 (16)](https://www.capterra.com/p/268142/Kentro/reviews/) Starting price $225.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/268142/Kentro/) [Unified Commerce Platform](https://www.capterra.com/p/147168/Enspire-Commerce/) [4.4 (12)](https://www.capterra.com/p/147168/Enspire-Commerce/reviews/) Starting price $0.03 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/147168/Enspire-Commerce/) ## FAQs about Elastic Overview ### Which roles and teams benefit most from Elastic? Elastic is most used by DevOps engineers, software developers, QA leads, and solution architects who need fast search, log analysis, and application monitoring. IT project managers use it to improve system visibility, while sales, marketing, and business leaders rely on searchable data and dashboards to track performance and support decisions. Answer based on 15 reviews Overview ### What company size and specific industries is Elastic built for? Elastic is designed for apparel, footwear, accessory, and hardgoods manufacturers serving the outdoor, action sports, sports gear, and fashion industries. The vendor description does not specify a particular company size, so the product appears aimed at manufacturers in these sectors rather than a defined small, mid-market, or enterprise segment. Features and Usability ### What are the key features of Elastic? Elastic includes catalog creation and catalog management for building product lists, along with content management and customization for structuring catalog data. It also offers merchandising, product catalog tools, shopping cart functions, and order management features such as order entry, real-time order entry, and remote order entry. Getting Started and Support ### What training and onboarding options does Elastic offer? Elastic provides in-person training, live online sessions, webinars, and documentation to help teams get started. In-person training supports direct instruction, live online sessions allow guided remote learning, webinars cover scheduled product topics, and documentation offers written reference material for self-paced review. Getting Started and Support ### What customer support options does Elastic offer? Elastic provides chat support for users who need help with the product. No reviewer feedback is available on support quality, response times, or helpfulness, so the user experience with support cannot be described from customer comments. ## Features AI summary Based on 711 Headless eCommerce reviews Capterra data shows that buyers of catalog management software rank the following features as their top priorities: - **Data Synchronization** (**46%** of reviewers rated this feature as critical) - **Catalog Creation** (**50%**) - **Content Management** (**49%**) Elastic includes **Catalog Creation** and **Content Management**, but it does not offer **Data Synchronization**. Its support for **Catalog Creation** gives teams a way to build and organize product catalogs efficiently, while **Content Management** helps maintain accurate, consistent product information across listings. Together, these features help businesses keep catalog data well structured and up to date, allowing teams to manage product content more effectively. Catalog Creation 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create catalogs of products and/or services Content Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Catalog Management 4.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Create and manage digital catalog of products/services with their details, specifications, and price Customization 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create labels for products that contain required information such as colors, sizes, dates, etc. Merchandising 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important The activity of promoting the sale of goods at retail Order Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage and track customer orders for goods, investments, or any other purchases Elastic 10 features ### All Features - Catalog Creation: Create catalogs of products and/or services - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Merchandising: The activity of promoting the sale of goods at retail - Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Product Catalog: Present a catalog of inventory that customers can view - Remote Order Entry: The ability to enter orders from a remote location such as a computer, mobile, or tablet. - Shopping Cart: Checkout of online store --- Get Advice We can help you find the software with the features you need. Features 4.6 (12) 4.6 Based on 12 reviews ## Pricing Value for money 4.9 (7) ### Starting price Free trial not available Value for money 4.9 (7) 4.9 Based on 7 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (14) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (14) 4.6 Based on 14 reviews ## User reviews Overall rating 4.6 Based on 17 reviews Filter by rating 5(10) 4(7) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Alice Z. Freelance translator Translation and Localization ### "Very good option for catalogue management" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 October 23, 2022 Positive experience overall Pros Good variety of functions and customizable options, intuitive and easy to use. Cons The tool should integrate an inbuilt plugin to show multiple languages and operate on them at the same time when implementing the product catalogue Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GG Gabi G. Qa team leader Computer Software ### "Very recommended tool for search app" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 April 12, 2022 Pros Very strong and flexible tool for search all of your organization’s internal content. Cons Didn't find really something bad, very recomended tool. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MR Michal R. IT Developer Information Services ### "Innovative and solid b2b platform" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 January 24, 2022 Definitely a productivity and systematic improvement - this softwate helps you tracking your orders without any problems (and of course much, much more than just this one thing) Pros Majority of this platform's features and overall experience are very pleasant. Managemen of the whole lifecycle of the orders was pretty simple and full-flavoured, there was literally most of features you would be able to think of yourself. Cons Large number of features brings naturally complexity - the software is not too easy to orientate in, not talking about getting familiar with. However, fortunately, it happens sooner than one would guess. In few weeks everyone is OK with the layouts. Nothing else to complain about! :) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MN Mehran N. Senior Solution Architect Information Technology and Services ### "The lowest latency for text analysis " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 July 21, 2021 Overall Elastic search is the best text analytics tool currently available in the market. The other alternatives are not as fast as elastic search Pros Comparing to other AI solutions for text analysis, Elastic search provides the fastest analysis. It is also very scalable. Cons It gets very expensive when you need to store significant amount of data for a long retention period. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AN Anonymous User Business Owner Retail ### "The Best B2B Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 16, 2019 Fantastic. This program will change your B2B sales process. If you are looking for a switch, Elastic is the way to go. Pros If you are looking to recreate your B2B site, look no further. Elastic is so simple to use and can organize your catalogs that make it easy to navigate and helps promote larger orders. Cons Sometimes catalogs will go down due to an error on the server. However, Elastic is quick to fix this if you report it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DB David B. Devops engineer Information Technology and Services ### "great logging and monitoring stack" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 22, 2019 Overall experience is great. Looking forward to increasing it's use Pros centralizes logging and monitoring showing for correlation, making it easier to resolve complex issues Cons Takes some time to set up, but otherwise it's a great product. Colors for dark mode are a little more on the Easter color scheme Switched from [AppDynamics](https://www.capterra.com/p/226975/AppDynamics/) Cost and data correlation Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KW Katie W. Partner Retail ### "Elastic Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 5, 2019 A big benefit of this suite is that it empowers my customers to see inventory, problem solve, and place orders with out me being involved at every level of the transaction. Pros The elastic suite has greatly streamlined my business process allowing me more time to focus on important money-making opportunities. What used to take hours, now that minutes. Cons It took a few days to learn how to navigate....I did not feel like the controls and menus were very intuitive. However, after about a week of use, I fly around the software with ease. I wish that the reporting functionalities were a bit more robust. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MH Michael H. Lead Software Engineer Computer Software ### "Elastic is fantastic!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 25, 2019 Pros Elastic has a plethora of products to help monitor ops and apps. Pricing, integration and implementation are easy! Cons There isn’t much I’ve found to not like. Everything is great about their product! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RM Rossana M. college student ### "This software of Elastic is incredible" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 7, 2018 Pros It is easy to use, also very intuitive at the time of acquiring purchases from retailers. really worth its use and every time you can go discovering new things. He has created offices in various parts of the world, which makes it much more ideal. Since you have support wherever you are. Cons Not being able to use all its interface effectively due to the lack of a wide range smart phone. It is unfortunate, since you feel the desire to continue exploring the software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. TS Tim S. Sales Rep ### "Very easy and intuitive to use to place pre-season, and fill-in orders." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 19, 2017 The ability to create and tailer pre-season or fill-in orders, quickly and efficiently! As well as lay out the buy to merchandise and share the catalogs with dealers or other buyers to get the best and quickest feedback possible. Pros The ability to create and lay out the order, I can see everything that I am ordering. If I really feel up to it, I can merchandise using whiteboard. This tool alone is a huge help. The software is the easiest and cleanest software out of all the B2B software offerings currently. I love that I can quickly place more orders, as well as check inventory without having to go through the hassle that other systems provide. Cons Not being able to fully utilize this software on mobile OS, and the quirkiness with Safari. Other than that, I have no complaints Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/134208/Elastic/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.