# Glue Up Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Glue Up the right Event Management solution for you? Explore 193 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/134209/EventBank/reviews

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Glue Up

4.5 (193)

[View alternatives](https://www.capterra.com/p/134209/Glue-Up/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 18th, 2026

# Reviews of Glue Up

Ease of use

4.5

Customer Service

4.6

## Pros and Cons in Reviews

TM

Tamsin M

Operations ManagerNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years.

“Users can easily access their event registrations and membership invoices, and it is easy to communicate via the email templates. Although a little basic, they really do cover everything you should need.“

March 23, 2026

MB

Mihaela B

Member and Glue Up administratorNon-Profit Organization Management, 51 - 200 employeesUsed the software for: 1-2 years.

“This did not work for us in the end, because our members were already used with another way of keeping in touch, so we dropped the community page. Since it's a complex platform, we are still learning and observing what works for us and what doesn't while using it.“

May 24, 2025

Ariana W

Marketing and AdminRetail, 2 - 10 employeesUsed the software for: 1-2 years.

“It allows us to manage our membership efficiently, host virtual events with ease, and even create micro websites—all in one place.“

August 5, 2025

Ariana W

Marketing and AdminRetail, 2 - 10 employeesUsed the software for: 1-2 years.

“The website development process also had some hiccups—we had to make several rounds of edits because the structure for submitting content wasn’t clearly outlined from the start.“

August 5, 2025

LO

Lisa O

CEOBroadcast Media, 2 - 10 employeesUsed the software for: More than 2 years.

“Screenworks experience with Glueup has been extremely satisfying. Where we were once using multiple programs to meet our business needs we now have all our needs managed through the one robust program which also provides accessible customer service to help address any queries.“

May 27, 2025

Ariana W

Marketing and AdminRetail, 2 - 10 employeesUsed the software for: 1-2 years.

“During a mass data upload, several sections didn’t transfer correctly, which required us to spend time manually fixing the issues.“

August 5, 2025

LH

Lisa H

Chapter Executive DirectorNon-Profit Organization Management, Self-employedUsed the software for: Less than 6 months.

“I love how we can customize our events with their own mini-web page that allows attendees to comment and really get one another excited about what's to come.“

July 23, 2025

KE

Karen E

CommunicationsBusiness Supplies and Equipment, 11 - 50 employeesUsed the software for: 1-2 years.

“Sometimes when I spend too much time, for example creating an event and creating an email, the program goes blank and I have to log in again.“

June 6, 2025

## Showing most helpful reviews

Showing 1-25 of 193 Reviews

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Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Kilmer M.  
Senior Director of Advertising  
Financial Services  
Used the software for: 2+ years

### "Integrated software for events and communities."

April 9, 2025

5.0

Glue Up is a solution that automates and improves communication with our clients and communities. It allows for the simple creation and promotion of events, facilitates the collection of participant data, and is a key tool for managing sales-focused events, such as conferences, webinars, and product launches.

Pros

Glue Up facilitates the ability to generate sales leads, foster strong customer relationships, enhance the customer experience, and obtain strategic insights through data analysis.

Cons

I do not detect any difficulties or objections that need to be mentioned about this tool.

Review Source

WC

Wiktoria C.  
Community and Events Assistant  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Simplifying Community Building — for Both Admins and Users"

August 1, 2025

5.0

Glue Up helps us streamline and centralise many aspects of our work as an association secretariat. It connects CRM, events, communications, membership management, and payments all in one platform, which saves us time and gives us a full overview of our members’ engagement in just a few clicks. Instead of switching between tools, we can see everything in one place: who our members are, what events they've joined, which invoices are pending, and how active they are in the community. This level of integration has made our admin work more efficient and has allowed us to offer a more personalised and professional experience to our members.

Pros

The CRM system is a standout feature. It's incredibly well-integrated, allowing us to easily access all relevant information about our members in one place—from contact details and event attendance to payment history and engagement level. This makes it so much easier to stay on top of our relationships and respond to members’ needs quickly. The platform also makes communication simple and efficient. We can send out targeted emails, notifications, and campaigns to the exact audience we want to reach, all from within the system. That level of control and flexibility is incredibly helpful. The events module is another highlight. Setting up registration pages, ticketing, and managing attendees is intuitive and smooth. It saves us a lot of time and adds a very professional touch to our events. Overall, the platform brings everything together in one place, making it much easier to manage a community effectively.

Cons

The Knowledge Library is very useful and allows us to share important content, but visually, it could be more engaging or dynamic. The current design is fully functional, but a refresh could make it even more appealing for users exploring resources.

Alternatives considered

[Eudonet](https://www.capterra.com/p/185138/Eudonet-CRM/)

Reason for choosing Glue Up

All the available functions, payments and invoicing module.

Review Source

Nishan A.  
Chief Experience Officer  
Marketing and Advertising  
Used the software for: 2+ years

### "Slow, bulky, restrictive and cumbersome."

August 13, 2025

1.0

This platform tries to do it all for associations and does no one thing well and almost everything poorly. Navigating around is slow and difficult; members information is difficult to organize; reporting functionality is very basic, limited to filters; information is scattered, not allowing you to compare and analyze critical data; email builder is awful; deliverability is bad; website content management is locked down so you have to wait two weeks to make any type of update; customer support is slow and terrible, revolving door of new staff and account managers. Don’t be fooled by the low annual fee, you will pay for it either by having to hire consultants or additional staff to manage it for you, or spend all of your time trying to figure out how this slow, bulky, cumbersome thing works.

Pros

It’s easy to access your members and contacts, but that’s it. They’ve put a lot of thought into functionality and set it up logically, unfortunately not from a simple user experience point of view.

Cons

No flexibility; difficult to navigate; cannot customize many of the communications messages; website content management is very restrictive; customer support responsiveness is extremely slow.

Switched from

[WildApricot](https://www.capterra.com/p/76116/WildApricot/)

WildApricot is archaic and it doesn’t look like they are investing in modernization.

Review Source

HT

Harold T.  
Project Coordinator  
Financial Services  
Used the software for: Less than 6 months

### "Great Experience on Glue Up"

December 29, 2025

5.0

My Overall experience with Glue Up has been pretty smooth again, with the help of \[sensitive content hidden\], I managed to navigate properly. Thanks, Harold. T

Pros

I appreciate the support \[sensitive content hidden\] gave us as team through our process of cleaning up our Glue Up. Thanks, Harold. T

Cons

I have not dislikes about Glue Up as of now, everything is straightforward and easy to access. Thanks, Harold. T

Review Source

MN

Mendy N.  
County Auditor  
Recreational Facilities and Services  
Used the software for: 6-12 months

### "Glue Up Membership Software Fits Just Right"

May 5, 2025

4.0

Glue Up is a great option for any size entity. Representatives were very informative of program features. There were plenty of training resources available. Our account Manager checked in with us throughout the year to see if we had any problems or to just update us on program changes. Price was very reasonable. We were up and running quickly.

Pros

Ease of maintaining memberships with one app. Members are invoiced automatically by the software through email instead of our old way of using a database to create/print invoices and mailing them. Sending a mass communication to members is very simple as well. Great option for our small, county owned golf course club.

Cons

I wish it could generate a report of account balances for each member to keep a record of all past due amounts. We have only used Glue Up for about 6 months, so maybe I just haven't discovered the right option yet. I can view individual membership accounts and outstanding invoices. I would just like to print a report of all member balances as of a specific date for Board review.

Alternatives considered

[MemberClicks](https://www.capterra.com/p/133851/MemberClicks/)[Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[i4a AMS](https://www.capterra.com/p/32449/i4a-AMS/)

Reason for choosing Glue Up

\[sensitive content hidden\] with Glue Up was quick to follow up with the inquiry. He showed a demo of the product after talking with me to see what our club needed. Price was very reasonable. I originally just wanted a foolproof membership program to invoice members and process payments easier. He showed me several features that would possibly be useful for the club as we progressed.

Switched from

[Microsoft Access](https://www.capterra.com/p/233275/Microsoft-Access/)

Our bookkeeper would change the membership database unintentionally which created problems trying to generate invoices. She also would confuse payments because there wasn't enough detail on the invoices. I was looking for an option that would be easy to learn for non-accounting experienced employees for a reasonable cost since we are a small entity. Also figured it would provide an easier way to report club activity to the Board.

Review Source

VR

Verified Reviewer  
Business Development and Marketing Manager  
Printing  
Used the software for: 6-12 months

### "Printing SA"

November 19, 2025

4.0

So far so good, can't complain. It has definitely been well received by all stakeholders internally and externally.

Pros

Customer Support, Event Management, Event Registration, and Value for Money are all hallmarks of what makes this a great platform.

Cons

It can be very technical, and it has limited templates for Campaigns. We would also appreciate the ability to load our own templates.

Alternatives considered

[MembershipWorks](https://www.capterra.com/p/137032/MembershipWorks/)

Reason for choosing Glue Up

It has a lot more functionality, and we were able to migrate our data seamlessly.

Review Source

TW

Thomas W.  
Technology Coordinator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Started off difficult, but it's improving"

February 24, 2025

3.0

Overall, my experience has been somewhere in the middle. Customer service has drastically improved (including response time and helping us solve issues) from the time we started using it in early 2023, and we've had great customer success managers. However, there are some things to be desired, but it looks like a few of those, including API use and calendar integration have been or will be implemented in 2025.

Pros

For the most part, uploading data is easy, log in is easy, and event creation is easy.

Cons

Sometimes, e-mail addresses for contacts will randomly get put on a suppression list and you don't always know it, so password resets don't always get sent. Customers have overall problems using the app. They don't always find it intuitive. For instance, checking in to events on the app could be better. Possibly the biggest thing is 'registering' their accounts so the system recognizes them at log in. Another major issue is how chapter memberships flow down from the umbrella instance and aren't viewable in other chapters, although I understand why this is the case.

Switched from

[SilkStart MultiChapter](https://www.capterra.com/p/122491/SilkStart/)

It lacked too many features and we needed a more sophisticated technical layout

Review Source

LG

Lindsay G.  
Executive Director  
Law Practice  
Used the software for: Less than 6 months

### "Seamless Onboarding and Powerful All-in-One Membership Platform"

September 11, 2025

5.0

Our overall experience has been very positive. From implementation through launch, Glue Up has helped us streamline how we manage member engagement and events. The support team guided us step by step, making what could have been a heavy lift into a straightforward transition. We’re already seeing the benefits of having one centralized platform and are confident it will continue to add value as we expand its use.

Pros

The onboarding process was seamless, and the support from \[sensitive content hidden\] and the Glue Up team was excellent—responsive, thorough, and proactive. The platform itself is intuitive, with strong tools for managing memberships, events, and communications all in one place.

Cons

Because Glue Up is such a comprehensive platform, it takes some time to get familiar with all the features. The breadth of functionality can feel a little overwhelming at first, but the training and support help smooth that learning curve.

Alternatives considered

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Reason for choosing Glue Up

They offered greater functionality and a better price. They really took care with the sales process to find out what we needed in our product, rather than just giving us a list of features that were all extra fixed costs.

Review Source

LD

Lana D.  
Marketing Operations  
Packaging and Containers  
Used the software for: 1-2 years

### "Associations with active members and content - Keep Looking"

February 15, 2025

2.0

The backend is easy to figure out, but you have to be willing to spend time troubleshooting workarounds to make it work with the front-end. Also the home page and certain other pages are locked and require you to request help from their in-house developer regularly. Which means they either need to hire more developers to assign each account, or they need to make it easier to update content directly without requiring their developer every time. Doesn't need to be completely like a shopify experience where you can drag & drop (although that would be nice), but you guys do need to loosen the reins a bit.

Pros

Ease of use in terms of backend searches, reporting and updating front-facing site content. Emphasis on backend -- the workflow to onboard and manage users undermines all that's good, and creates more work.

Cons

The most important thing of all -- a streamlined MEMBER experience. Where to start: 1. Registering and completing your profile page does NOT auto-populate into the actual database where it counts. It's just profile info for your profile that's akin to a company only social media page. For all its AI features, it should absolutely be intuitive enough to populate as a member profile in the actual database. Herein starts all the company access and manual login issues that will require you to create a position just to handle -- which again, could be streamlined with one single autofill and then that hire could instead be used to grow your membership using the tools this site offers more effectively. But priority above all else -- it creates more steps for the members and when your members pay a significant amount to be able to access their account and exclusive content, it should damn well be a seamless process. Super basic. If I go into every other detail that trickles down from this one detail, I'd be here all day. But make sure to at least ask these questions at consult/onboarding stage.

Alternatives considered

[Higher Logic Thrive](https://www.capterra.com/p/86198/Higher-Logic-Online-Community/)

Reason for choosing Glue Up

And one other, can't remember but their main feature was the "community portals" that function like social media pages among members, which is not a need/priority for us. Yours happened to also offer to ensure firewall and easy access to member only content.

Switched from

[Novi AMS](https://www.capterra.com/p/188714/Novi-AMS/)

Their backend and front-end was a mess and we were paying double per year. At least your website/design/page formatting is straight forward and visually far better. But the clincher for the move was onboarding members and making firewalled content easier to manage. You are better at the firewalled content management part, but we clearly did not solve our member management issue, might have even exhausted the issue further.

Review Source

LH

Lisa H.  
Chapter Executive Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "New but Excited! "

July 23, 2025

5.0

Although using Glue Up is new with my organization, it's been fairly easy to learn and the support through the setup process has been EXCELLENT! I can't wait to see what we can do together!

Pros

The interface is user friendly and will increase member engagement. I love how we can customize our events with their own mini-web page that allows attendees to comment and really get one another excited about what's to come.

Cons

It doesn't have an available storefront, which I misunderstood, but hopefully it's a capability that can be integrated at some point.

Alternatives considered

[GrowthZone](https://www.capterra.com/p/124449/GrowthZone/)

Reason for choosing Glue Up

The presentation was heads above the rest and my Board was sold on the available features and pricing.

Switched from

[WildApricot](https://www.capterra.com/p/76116/WildApricot/)

Previous platform was outdated and clunky, not as user or admin friendly.

Review Source

NR

Nicolas R.  
Executive Director  
Education Management  
Used the software for: 1-2 years

### "Appropriate for my organization"

November 22, 2024

5.0

It has been a fantastic journey. I learned to manage it and be on top of it so quickly. I feel that I am in control of events and communications to our membership. I can do it anytime.

Pros

It is extremely user-friendly. I can communicate instantly with the membership. It is very easy to create events and conferences. I can tell who is opening and reading my emails.

Cons

I like everything about GlueUP. If I had to choose one thing, it would be that some templates do not adjust to education—for example, the use of company instead of school, college, or university.

Alternatives considered

[MemberPlanet](https://www.capterra.com/p/131768/MemberPlanet/)

Reason for choosing Glue Up

I loved the product once I saw it and you were the first to call and follow up on my request for additional information before purchasing.

Review Source

MA

Mark A.  
Paediatrician  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Excellent platform"

August 8, 2025

5.0

We have had a wonderful experience. Easy to use. Transitioning to the CRM was efficient and the end use support has been great! While we are still learning about the system, we are happier by the day.

Pros

User friendly Seamless transition Excellent support Great platform for us as an association of professionals to connect

Cons

Nothing - Glue Up has been fantastic since we started. There is literally no reason to complain about anything.

Switched from

[Yobo](https://www.capterra.com/p/254757/Yobo/)

Their service was poor and not meeting our standards

Review Source

AS

Amber S.  
Student Employment Manager  
Higher Education  
Used the software for: Less than 6 months

### "Outstanding Glue Up Team"

July 23, 2025

5.0

Our organization had a great experience with the Glue Up Team! We are very pleased with our new website!

Pros

The Glue Up Team was instrumental in launching our new website. As complete beginners, we truly appreciated their clear, easy-to-follow training sessions and their incredible patience throughout the process!

Cons

Although the implementation process took longer than expected, the result made it well worth the wait.

Switched from

[MemberClicks](https://www.capterra.com/p/133851/MemberClicks/)

Not a user-friendly product, it was difficult to get support.

Review Source

MB

Mihaela B.  
Member and Glue Up administrator  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Very good platform as first experience"

May 24, 2025

4.0

Our community had a significant growth in the last few years and we decided to implement a membership management platform. This is how we found Glue Up. We use Glue Up for managing our members data base, for events management and for communications. We also tried the community page, which is very similar with a facebook group page. This did not work for us in the end, because our members were already used with another way of keeping in touch, so we dropped the community page. Since it's a complex platform, we are still learning and observing what works for us and what doesn't while using it. It was difficult to identify all details from the onboarding period since it was our first experience with a membership management tool.

Pros

The events management is my preferred module. We even use it for hybrid events combining online and on site events, and it was appreciated by colleagues from other chapters. You have everything you need in one place (set-up, public page, analytics, comms, attendance, survey, badges, certificates). Also works well as data base for members and contacts, connected with all other modules. Our dedicated contact person is very responsive and supports with any questions or case study we have. Very good analytics for all modules. You can see what reach you have with newsletters, membership data, financial data, events data.

Cons

The community page did not work for us because we already had another solution that was well appreciated. Also, we cannot use the payments module at full capacity due to local methodologies for payments and accounting.

Review Source

JB

Joudia B.  
Vicepresident  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Very good product, with big potential."

June 23, 2025

4.0

The experience is positive and the Customer Success support is very good and with a high knowledge and performance of the platform.

Pros

The most I liked is the Events module and the membership, and the MyGlue. And its high level of automatisation.

Cons

The fact that the allowances in the different sections are reduced. So to have a full option system or a high capacity, the payment becomes high.

Switched from

[TimTul](https://www.capterra.com/p/154425/TimTul/)

The management of the members was not good.

Review Source

JB

Jessica B.  
CIPEM  
Environmental Services  
Used the software for: 1-2 years

### "Review Glue Up"

January 15, 2025

5.0

I like most about Glue Up is its intuitive interface, which allows you to manage events, send personalized communications to members, and automate processes effectively, optimizing time and resources. I highly recommend Glue Up to all companies looking for a comprehensive and reliable solution to manage events and member relationships

Pros

it helps me optimally manage event registrations, maintain a consolidated database, and send mass emails according to the needs

Cons

No tengo algún mal comentario con la plataforma

Review Source

SP

Siddharth P.  
Technology  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Membership Management Made Easy By GlueUp"

November 19, 2024

4.0

Overall we are happy with the platform's offerings and services. Our Membership management and reporting are streamlined as compared to the earlier process which was manual.

Pros

Membership Management and Event Management

Cons

Third Party API integration into the software

Review Source

AX

Ady X.  
Marketing Assistant  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "Marketing Email"

March 13, 2025

5.0

Layout is simple and overall very aesthetically pleasing, and easy to use.

Pros

Published emails can be copied to the drafts folder and edited again.

Cons

None found yet, because fewer functions are used

Review Source

TE

Tanneke E.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "User friendly platform"

July 2, 2024

4.0

I'm absolutely amazed by all the features it offers!

Pros

The program is incredibly easy to use. I grasped it quickly without the need for extensive training sessions. It provides numerous features and options that can be tailored to suit the needs of any organization.

Cons

Even though it provides templates for transferring members, this activity is always time-consuming.

Review Source

RB

Rosanna B.  
Administrator  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Review of Glue Up for one of our membership association clients"

June 19, 2024

4.0

Pros

The community feature has transformed how members interact and share knowledge with one another and has added huge value to the membership. The renewal system and reoccurring payments have increased our membership retention levels as it allow members to manage the renewal process with ease. The finance function is great. The campaign function is excellent. On going support from Glue Up is great - we love the access to training sessions and the contact us are for queries. Our Customer Success Manager is very responsive which has been extremely helpful. Overall, we are very happy with the product for an affordable off the shelf membership management system.

Cons

The initial set up process was not seamless as members had to activate their Glue Up account in order to access the system. This generated a lot of queries which went on for a substantial length of time. Our client's needs were not understood entirely at the initial set up stage.

Alternatives considered

[White Fuse](https://www.capterra.com/p/173944/White-Fuse/)[SilkStart MultiChapter](https://www.capterra.com/p/122491/SilkStart/)

Review Source

LL

L L.  
Association Manager  
Events Services  
Used the software for: I used a free trial

### "Exceptional All-in-One Platform with Outstanding Customer Service"

August 14, 2024

5.0

The platform’s intuitive interface and robust functionality - so it has potential to greatly improve any organization's membership management, event management and community engagement efforts. The customization options are particularly impressive, allowing you to tailor the platform to our specific needs and branding - the sales consultants are knowledgeable and interested to meet your needs adequately. The sales consultant \[sensitive content hidden\] has consistently demonstrated a high level of professionalism and responsiveness, promptly addressing any questions.

Pros

It's an all in one CRM, so everything is centralized. Membership Management; Event Management; Email Marketing; etc. Service: The sales consultants are extremely attentive and supportive. \[sensitive content hidden\] was patient, thorough and did not hesitate to go the extra mile to find the best customizations for our needs.

Cons

For small organizations with many contacts, but low-income / lower budget for operations (especially in the non-profit space, where profits are usually used for dedicated projects), it may be pricey.

Review Source

SD

Susie D.  
Business Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Glue Up for a non profit membership organisation"

April 17, 2024

5.0

\[sensitive content hidden\] is our main contact for Glue Up - he has been so supportive and patient during our onboarding and management of the new system. As we get used to using Glue Up, \[sensitive content hidden\] always offers support and information on new developments and options for us.

Pros

Glue Up has moved us from many different systems to one CRM which allows us to manage our contacts, members, financials and events in a more professional and structured way.

Cons

The community pages would work so well if the members sign up to use Glue Up - I still need to see how best to entice members to sign up and manage their own membership pages and contacts to allow for networking and information sharing.

Review Source

mR

michelle R.  
admin  
Human Resources  
Used the software for: 6-12 months

### "Glue Up Review "

April 10, 2024

5.0

Robust Features, Customization and Flexibility, User-Friendly Interface My overall experience with Glue Up has been positive.

Pros

Event Management ,Membership Management, CRM Functionality, Integration Capabilities, User-Friendly Interface, Support and Training

Cons

Customization Limitations, Support and Documentation

Reason for choosing Glue Up

Features and Capabilities: Glue Up offer a unique set of features or a specific combination of capabilities that align well with our needs. This could include event management features, membership management, email marketing tools, and integrations with other platforms. Ease of Use: Glue Up is user-friendly and intuitive design, making it easier for users to adopt and navigate compared to other CRM systems that might be more complex or have a steeper learning curve. Integration Capabilities: Integration with other tools and systems within the organization's tech stack is essential for seamless data flow and automation. Glue Up excel in this aspect, offering integrations with popular third-party applications. Support and Training: The availability of comprehensive support, training resources. Glue Up provide excellent support services, ensuring users get the assistance they need when implementing and using the CRM system.

Review Source

sG

shweta G.  
growth marketer  
Marketing and Advertising  
Used the software for: 6-12 months

### "Best all in one User friendly management tool"

February 27, 2023

5.0

We had no idea how many people were actually reading our mails. These facts and figures were produced by Glue Up to clarify the literacy quotient.

Pros

It's easy to use. The features are user-friendly and supports online payments. Glue-Up is a game-changer

Cons

Nothing I particularly dislike about this app, but sometimes there some issues arise. otherwise glue app solve its problem quickly.

Review Source

NS

Nicole S.  
Marketing & Events Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Glueup definitely made CRM and event management easier"

December 20, 2022

5.0

Glueup definitely made CRM and event management easier for us and it is nice to have everything consolidated in one system. Having it online grants us access to the system everywhere, especially during this time of uncertainty and WFHs.

Pros

Event page has many templates to use, each with a different focus, so we can set up a new event page within 15 minutes. New payment menthod, Adapay, also allows us to check online payments instantly and making refunds is much more convenient comparing to it was in the past. The new feature "waiting list" is also great as it can clearly differentiate itself from the approval list.

Cons

While having many pre-sets templates made everything faster and easier, the backend set ups could provide more flexibility (small things like, we can only set up the event date and time, but we can't change the title of that section, which is always "SAVE THE DATE"). It would be nice to make many small feature editable, both for events page and email campaign designs. While having Adapay is a huge improvement, making partial refunds can cause issues. For example, two tickets were paid by one payment, then only one ticket was refunded, but the "total revenue" in event dashboard still shows two tickets.

Review Source

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## Related categories

[Membership Management](https://www.capterra.com/membership-management-software/)[Community](https://www.capterra.com/community-software/)[Event Management](https://www.capterra.com/event-management-software/)