---
title: "Glue Up Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Glue Up the right Event Management solution for you? Explore 197 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/134209/Glue-Up/reviews/"
page_type: "reviews"
language: "en"
---

Glue Up

4.5 (197)

[View alternatives](https://www.capterra.com/p/134209/Glue-Up/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated August 4th, 2026

# Reviews of Glue Up

Ease of use

4.5

Customer Service

4.6

## Pros and Cons in Reviews

TM

Tamsin M

Operations ManagerNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years.

“Users can easily access their event registrations and membership invoices, and it is easy to communicate via the email templates. Although a little basic, they really do cover everything you should need.“

March 23, 2026

CR

Chloe R

CEOFood & Beverages, 2 - 10 employeesUsed the software for: 6-12 months.

“It is great for taking member payments and registrations but otherwise it is overly complex with a lot of unnecessary bells and whistles without meeting basic association management comms, marketing and event requirements.“

April 19, 2026

Ariana W

Marketing and AdminRetail, 2 - 10 employeesUsed the software for: 1-2 years.

“It allows us to manage our membership efficiently, host virtual events with ease, and even create micro websites—all in one place.“

August 5, 2025

Ariana W

Marketing and AdminRetail, 2 - 10 employeesUsed the software for: 1-2 years.

“The website development process also had some hiccups—we had to make several rounds of edits because the structure for submitting content wasn’t clearly outlined from the start.“

August 5, 2025

DP

DEV P

CFONon-Profit Organization Management, 11 - 50 employeesUsed the software for: Less than 6 months.

“Glue Up representatives that present are excellent and very knowledgeable of the product modules; they are quite patient and would respond at all hours, even weekends to answer questions to help as needed.“

June 4, 2026

Ariana W

Marketing and AdminRetail, 2 - 10 employeesUsed the software for: 1-2 years.

“During a mass data upload, several sections didn’t transfer correctly, which required us to spend time manually fixing the issues.“

August 5, 2025

Kilmer M

Senior Director of AdvertisingFinancial Services, 11 - 50 employeesUsed the software for: More than 2 years.

“Glue Up facilitates the ability to generate sales leads, foster strong customer relationships, enhance the customer experience, and obtain strategic insights through data analysis.“

April 9, 2025

MB

Mihaela B

Member and Glue Up administratorNon-Profit Organization Management, 51 - 200 employeesUsed the software for: 1-2 years.

“This did not work for us in the end, because our members were already used with another way of keeping in touch, so we dropped the community page. Since it's a complex platform, we are still learning and observing what works for us and what doesn't while using it.“

May 24, 2025

## Showing most helpful reviews

Showing 1-25 of 197 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Van McLean R.  
Business Development and Communications Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "GlueUp for NGOs"

April 22, 2021

4.0

Pros

Dealing with database management and marketing automation as part of my oversight, GlueUp serves its purpose and offers a more comprehensive and sophisticated features as compared to other CRM softwar however this may still be improved. GlueUp management is very much open to working with its clients to improve the overall system. GlueUp is the only CRM I know with events and membership management at one.

Cons

The pricing might be a bit steep for some companies/NGOs. The marketing automation may still be improved like providing a more customizable feature. For database management, GlueUp must devise a function where it will notify the administrator/user of the duplicated email addresses.

Alternatives considered

[Act!](https://www.capterra.com/p/175860/Act/)

Switched from

[Act!](https://www.capterra.com/p/175860/Act/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

GlueUp combines membership and events management which is vital to our operations.

Review Source

WC

Wiktoria C.  
Community and Events Assistant  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Simplifying Community Building — for Both Admins and Users"

August 1, 2025

5.0

Glue Up helps us streamline and centralise many aspects of our work as an association secretariat. It connects CRM, events, communications, membership management, and payments all in one platform, which saves us time and gives us a full overview of our members’ engagement in just a few clicks. Instead of switching between tools, we can see everything in one place: who our members are, what events they've joined, which invoices are pending, and how active they are in the community. This level of integration has made our admin work more efficient and has allowed us to offer a more personalised and professional experience to our members.

Pros

The CRM system is a standout feature. It's incredibly well-integrated, allowing us to easily access all relevant information about our members in one place—from contact details and event attendance to payment history and engagement level. This makes it so much easier to stay on top of our relationships and respond to members’ needs quickly. The platform also makes communication simple and efficient. We can send out targeted emails, notifications, and campaigns to the exact audience we want to reach, all from within the system. That level of control and flexibility is incredibly helpful. The events module is another highlight. Setting up registration pages, ticketing, and managing attendees is intuitive and smooth. It saves us a lot of time and adds a very professional touch to our events. Overall, the platform brings everything together in one place, making it much easier to manage a community effectively.

Cons

The Knowledge Library is very useful and allows us to share important content, but visually, it could be more engaging or dynamic. The current design is fully functional, but a refresh could make it even more appealing for users exploring resources.

Alternatives considered

[Eudonet](https://www.capterra.com/p/185138/Eudonet-CRM/)

Reason for choosing Glue Up

All the available functions, payments and invoicing module.

Review Source

Danna F.  
Exec. Director  
Management Consulting  
Used the software for: Less than 6 months

### "NOT for Associations unless you have the staff time to spend inside and outside making members value this platform."

February 27, 2026

2.0

I would use another system completely. I manage multiple associations and this system is NOT one I would recommend.

Pros

Fairly easy to figure out campaigns and community. I tried to give it a fair shot despite what my members told me the first week on the job. But, this is NOT a sophisticated membership database.

Cons

Seasoned Assn Veteran. NOT an innovative system. If you are ok with spending staff time figuring out reports, waiting on customer service and work arounds, this is the platform for you. Associations poll members...not with Glue Up. Association communities like to search for a conversation, not with Glue Up. Want to change static things on your website like the year of an event? Not in Glue Up...their staff control typical yearly changes. Change in staff and need to change the picture or contact info, don't ask Glue Up staff. They are very slow to change.

Switched from

[YM Careers](https://www.capterra.com/p/186894/YM-Careers/)

I didn't make the switch. Previous ED did.

Review Source

SR

Shay R.  
Director, Operations and Membership  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Great CRM/Portal/App for the Price"

March 2, 2026

4.0

Overall experience with Glue Up was very positive! The software is modern and user friendly with a lot of customization to the data collected and displayed. Staff are great and the onboard process was pretty well documented and largely helpful.

Pros

The software interface for users is very modern and the social media-style community makes the experience very approachable. The workflow and automation for membership is going to make my life, come renewal time, SO much easier. Price was very reasonable for all it includes!

Cons

We were sold on the promise of a couple features that weren't actually available so that was frustrating (ex. shopping cart for purchase of tickets to multiple different events). I also wish the integration with QBO was more robust for custom invoices.

Alternatives considered

[Higher Logic Thrive](https://www.capterra.com/p/86198/Higher-Logic-Online-Community/)[GrowthZone](https://www.capterra.com/p/124449/GrowthZone/)[Member365](https://www.capterra.com/p/142416/Member365/)[YourMembership](https://www.capterra.com/p/76329/YourMembership/)[ReadyMembership](https://www.capterra.com/p/231286/ReadyMembership/)

Reason for choosing Glue Up

Best balance of price and features compared to other products considered.

Switched from

[MemberClicks](https://www.capterra.com/p/133851/MemberClicks/)

No native community platform and other limitations for our team.

Review Source

DS

Darlene S.  
Director of Operations  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Event management is a plus other things not so much"

December 22, 2025

4.0

It has been good onboarding was difficult and needs improvement. We were told things that really didn't happen and data merge did not do what we were told it would do.

Pros

Event registration and management is easy you can tell the platform started as an event management software.

Cons

Finance fees on ticket transactions and cost of product. Managing memberships and contacts is too cumbersome. Need more ways to manage and merge memberships for groups.

Switched from

[WildApricot](https://www.capterra.com/p/76116/WildApricot/)

We needed a place for communities across our organization

Review Source

VR

Verified Reviewer  
Business Development and Marketing Manager  
Printing  
Used the software for: 6-12 months

### "Printing SA"

November 19, 2025

4.0

So far so good, can't complain. It has definitely been well received by all stakeholders internally and externally.

Pros

Customer Support, Event Management, Event Registration, and Value for Money are all hallmarks of what makes this a great platform.

Cons

It can be very technical, and it has limited templates for Campaigns. We would also appreciate the ability to load our own templates.

Alternatives considered

[MembershipWorks](https://www.capterra.com/p/137032/MembershipWorks/)

Reason for choosing Glue Up

It has a lot more functionality, and we were able to migrate our data seamlessly.

Review Source

MN

Mendy N.  
County Auditor  
Recreational Facilities and Services  
Used the software for: 6-12 months

### "Glue Up Membership Software Fits Just Right"

May 5, 2025

4.0

Glue Up is a great option for any size entity. Representatives were very informative of program features. There were plenty of training resources available. Our account Manager checked in with us throughout the year to see if we had any problems or to just update us on program changes. Price was very reasonable. We were up and running quickly.

Pros

Ease of maintaining memberships with one app. Members are invoiced automatically by the software through email instead of our old way of using a database to create/print invoices and mailing them. Sending a mass communication to members is very simple as well. Great option for our small, county owned golf course club.

Cons

I wish it could generate a report of account balances for each member to keep a record of all past due amounts. We have only used Glue Up for about 6 months, so maybe I just haven't discovered the right option yet. I can view individual membership accounts and outstanding invoices. I would just like to print a report of all member balances as of a specific date for Board review.

Alternatives considered

[MemberClicks](https://www.capterra.com/p/133851/MemberClicks/)[Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[i4a AMS](https://www.capterra.com/p/32449/i4a-AMS/)

Reason for choosing Glue Up

\[sensitive content hidden\] with Glue Up was quick to follow up with the inquiry. He showed a demo of the product after talking with me to see what our club needed. Price was very reasonable. I originally just wanted a foolproof membership program to invoice members and process payments easier. He showed me several features that would possibly be useful for the club as we progressed.

Switched from

[Microsoft Access](https://www.capterra.com/p/233275/Microsoft-Access/)

Our bookkeeper would change the membership database unintentionally which created problems trying to generate invoices. She also would confuse payments because there wasn't enough detail on the invoices. I was looking for an option that would be easy to learn for non-accounting experienced employees for a reasonable cost since we are a small entity. Also figured it would provide an easier way to report club activity to the Board.

Review Source

AT

Anna T.  
Communications Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Unexpected benefits and great value!"

December 19, 2025

5.0

It's great to have a proper CRM / AMS with all our membership in one place. It has also helped us think through our decisions as an association.

Pros

We have been pleased with the customer service, ease of use, and the event capabilities of the Glue Up. As the communications director, it has given me more ways to connect with the membership. It's a great value!

Cons

We had some minor struggles with our own understanding of the dues collection setup the first time around. But customer support got us back on track, and we're all set up for next year.

Alternatives considered

[ToucanTech](https://www.capterra.com/p/140805/ToucanTech/)

Reason for choosing Glue Up

It had the suite of capabilities that we were looking for.

Review Source

LG

Lindsay G.  
Executive Director  
Law Practice  
Used the software for: Less than 6 months

### "Seamless Onboarding and Powerful All-in-One Membership Platform"

September 11, 2025

5.0

Our overall experience has been very positive. From implementation through launch, Glue Up has helped us streamline how we manage member engagement and events. The support team guided us step by step, making what could have been a heavy lift into a straightforward transition. We’re already seeing the benefits of having one centralized platform and are confident it will continue to add value as we expand its use.

Pros

The onboarding process was seamless, and the support from \[sensitive content hidden\] and the Glue Up team was excellent—responsive, thorough, and proactive. The platform itself is intuitive, with strong tools for managing memberships, events, and communications all in one place.

Cons

Because Glue Up is such a comprehensive platform, it takes some time to get familiar with all the features. The breadth of functionality can feel a little overwhelming at first, but the training and support help smooth that learning curve.

Alternatives considered

[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Reason for choosing Glue Up

They offered greater functionality and a better price. They really took care with the sales process to find out what we needed in our product, rather than just giving us a list of features that were all extra fixed costs.

Review Source

LH

Lisa H.  
Chapter Executive Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "New but Excited! "

July 23, 2025

5.0

Although using Glue Up is new with my organization, it's been fairly easy to learn and the support through the setup process has been EXCELLENT! I can't wait to see what we can do together!

Pros

The interface is user friendly and will increase member engagement. I love how we can customize our events with their own mini-web page that allows attendees to comment and really get one another excited about what's to come.

Cons

It doesn't have an available storefront, which I misunderstood, but hopefully it's a capability that can be integrated at some point.

Alternatives considered

[GrowthZone](https://www.capterra.com/p/124449/GrowthZone/)

Reason for choosing Glue Up

The presentation was heads above the rest and my Board was sold on the available features and pricing.

Switched from

[WildApricot](https://www.capterra.com/p/76116/WildApricot/)

Previous platform was outdated and clunky, not as user or admin friendly.

Review Source

LL

Lucie L.  
General manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great and easy to use system "

March 5, 2025

5.0

The system is user friendly, has all features we needed, is continuously being improved and developed and new features are added. Their customer support is excellent.

Pros

Easy to use, variety of features, excellent support. Great membership management system, easy to set up and manage, same goes for event planning and email campaigns. Originally we had Glue up only for membership and used other provider for sending out our newsletters but eventually switched to Glue up and enjoy having everything connected and in one place.

Cons

There is nothing specifically that we disliked. The only feature we would welcome is to be able to reset users passwords for them when they ask us.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Connection to the database within the system, everything in one place

Review Source

LM

Lisa M.  
Admin Officer  
Education Management  
Used the software for: 2+ years

### "GlueUp experience"

December 19, 2024

5.0

We have found our experience using GlueUp to be great.

Pros

My organisation has been using GlueUp for a number of years now. The system is great, easy to use and they are continually improving the functionality to suits their users. Our account management team are very flexible with us, which we appreciate so much.

Cons

There is not much to dislike but I would love for them to be able to add functionality that allows for a % of the invoice amount to be passed onto the customer when they pay with cc. Our organisation is losing a lot of money because this functionality is not available. I would also love to be able to create 1 invoice for more than 1 registration from the backend (this feature is only available in the frontend).

Switched from

[Member Evolution](https://www.capterra.com/p/124470/Member-Evolution/)

Previous CEO decided to change and just chose GlueUp

Review Source

NS

Nicholas S.  
Website and Digital Communications Manager  
Furniture  
Used the software for: 1-2 years

### "Glue Up is the CRM your organizations needs!"

September 4, 2024

4.0

Overall, the experience with Glue Up has been wonderful. The customer service is excellent and the Glue Up team is continuously evaluating and implementing ways to improve the platform. Glue Up holds quarterly webinars to update their customers on everything they are doing while allowing them to ask questions directly to the CEO, which is a nice touch. Glue Up also has tons of resources and training videos/webinars to help members of your organization get equipped with using the platform.

Pros

Glue Up is a great solution for connecting your database with your various forms of electronic communications as well as your website. It's an awesome CRM platform for membership-based organizations!

Cons

While it's great that Glue Up is designed to be an all-in-one platform, there are limitations to things like website and email design, along with setting up events with landing pages. It gives you the basics, but it would be nice if Glue Up could match some of the customization and creative options that other platforms can.

Alternatives considered

[WildApricot](https://www.capterra.com/p/76116/WildApricot/)

Reason for choosing Glue Up

Glue Up appeared to offer more options and be the most innovative as a CRM. Their pricing is also very fair for the products that they offer.

Review Source

EE

Eleric E.  
Systems specialist  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Many features and each day increasing more"

June 14, 2024

5.0

Pros

After sales and platform availability. Very complete platform and features that help an organization a lot in its day-to-day work. Ease of use and implementation. Customer support.

Cons

Nothing! Excellent platform and service!

Alternatives considered

[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[Ploomes CRM](https://www.capterra.com/p/207290/Ploomes/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[Zendesk Sell](https://www.capterra.com/p/199865/Zendesk-Sell/)

Reason for choosing Glue Up

Features, integrated native modules and cost-benefit.

Switched from

[Omie](https://www.capterra.com/p/191350/Omie-ERP/)

Features, integrated native modules and cost-benefit.

Review Source

NE

Noah E.  
Administrative Assistant  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Glue Up is Easy to Implement and Manage"

September 8, 2025

5.0

10/10. Very responsive and the platform was easy to integrate in our business practice. Glue Up will take the time help make your work with them as smooth as possible!

Pros

Customer Service is great. The platform is easy to learn and when you run into any tech issues Glue Up support can help solve the problem with a quick response rate.

Cons

There seemed to be some issues with the QuickBooks integration that caused issues for our accounting. That has since been resolved but it makes we wary to trust the system completely.

Review Source

JG

Jeremy G.  
Communications and Network Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Glue Up Review"

March 19, 2025

5.0

We enjoy using the platform and are grateful to our personal Glue Up support team \[sensitive content hidden\] and \[sensitive content hidden\] for their ongoing support and kindness.

Pros

Having all our contacts and memberships in the same place makes it easier to manage, the campaign module allows for nice personalisation of mailings, and the events platform is really well developed and gives our events a professional and cool outlook.

Cons

The platform sometimes encounters bugs and has some inconsistent configuration in some modules but it is constantly evolving and the tech team is super responsive to feedback.

Review Source

JB

Joudia B.  
Vicepresident  
Transportation/Trucking/Railroad  
Used the software for: Less than 6 months

### "Very good product, with big potential."

June 23, 2025

4.0

The experience is positive and the Customer Success support is very good and with a high knowledge and performance of the platform.

Pros

The most I liked is the Events module and the membership, and the MyGlue. And its high level of automatisation.

Cons

The fact that the allowances in the different sections are reduced. So to have a full option system or a high capacity, the payment becomes high.

Switched from

[TimTul](https://www.capterra.com/p/154425/TimTul/)

The management of the members was not good.

Review Source

BK

Bridgette K.  
owner  
Retail  
Used the software for: 6-12 months

### "Stick with Glue Up"

November 3, 2025

5.0

Pros

The interface and required navigation for Glue Up is beyond user friendly. The customer support was readily available if I had any questions or concerns. Great value for your money. I used this software for Events registration and also sales management.

Cons

I did not experience any cons as of yet with the software. The software worked as needed and has been an asset to my business.

Review Source

JB

Jessica B.  
CIPEM  
Environmental Services  
Used the software for: 1-2 years

### "Review Glue Up"

January 15, 2025

5.0

I like most about Glue Up is its intuitive interface, which allows you to manage events, send personalized communications to members, and automate processes effectively, optimizing time and resources. I highly recommend Glue Up to all companies looking for a comprehensive and reliable solution to manage events and member relationships

Pros

it helps me optimally manage event registrations, maintain a consolidated database, and send mass emails according to the needs

Cons

No tengo algún mal comentario con la plataforma

Review Source

JH

Jieni H.  
Marketing Manager  
Architecture & Planning  
Used the software for: 2+ years

### "A Comprehensive Event and Membership Management Solution"

March 28, 2025

5.0

Pros

a seamless all-in-one platform for event management

Cons

While Glue Up is highly functional, there can be a learning curve when setting up workflows.

Review Source

RS

Rohan S.  
Director  
Legal Services  
Used the software for: 2+ years

### "One of the best CRM solutions available for a Not-for-profit company."

October 8, 2024

5.0

It has been great so far, the customer support is knowledge and promptly replies. This has been my personal experience during our offline events.

Pros

Best overall package for non-profit organisation i.e CRM, Event Management, Invoicing, etc.

Cons

Occasional slowdown while searching contacts.

Review Source

SD

Susie D.  
Business Director  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Glue Up for a non profit membership organisation"

April 17, 2024

5.0

\[sensitive content hidden\] is our main contact for Glue Up - he has been so supportive and patient during our onboarding and management of the new system. As we get used to using Glue Up, \[sensitive content hidden\] always offers support and information on new developments and options for us.

Pros

Glue Up has moved us from many different systems to one CRM which allows us to manage our contacts, members, financials and events in a more professional and structured way.

Cons

The community pages would work so well if the members sign up to use Glue Up - I still need to see how best to entice members to sign up and manage their own membership pages and contacts to allow for networking and information sharing.

Review Source

HR

Heston R.  
Managing Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Privacy issues, Failed delivery and refusal to refund any of our US$34,105 - stealing from a Charity"

September 29, 2021

1.0

The delays and issues piled up to the point that we had to delay our entire project by nearly a month, incurring additional costs from our website developers due to the work required to meet the Glue Up integration requirements, and then be again changes once realised that the Glue Up product was not what was originally discussed as most compatible for our user needs and membership base. We requested to exit from our agreement, and only then were we finally contacted by Glue Up representatives from Mainland USA. \[SENSITIVE CONTENT\] immediately identified that the team they had us assigned to were not capable fo the task "and should never have been assigned our account". We discussed and sought to rectify the issues with further conversations, however the damage to the trust of my staff and the realised differences in discussions from sale to execution we too great, so we continued to request to exit from our agreement with the 30 days period as required. Since this time, \[SENSITIVE CONTENT\] have rarely returned email let alone avoided our meeting calls. They have refused to refund any of our money, despite agreeing that there was at least US$20,000 of what we paid for not yet incurred or consumed by Glue Up in the process to date. They offered to provide a US$20,000 "Credit" to our organisation, refusing to any actual refund of our money paid up front. We are now literally held hostage, with no more replies, and no refund still. This is the way they deal with a Charity...

Pros

The promises made in the sales process - that were not followed through with in the delivery, or terrible customer service. Let alone the privacy concerns and now refusal to refund for services not embarked upon or delivered. Absolutely disgusted and disappointed in this unethical and unprofessional conduct. We would never recommend Glue Up based on our experiences over these last 3 months still without resolution and now theft of our charity funds.

Cons

We are an Australian Veteran Health & Welfare support Charity. From the outset, myself & my team engaged in a very competent & supportive sales process with a representative located in Bali. We were required to pay US$34,105,000 up front prior to then being turned over to a team based in mainland China. From there we encountered a continuous stream of issues including language barriers, incomplete tasks requiring constant email chains to follow up verbal conversations that appeared to expire on completion of calls. We additionally had very real privacy concerns given we requested and were sold on a product that would be responsible for supporting our membership base of over 30,000 Australian Veterans. The delays & issues piled up to the point that we had to delay our entire project by nearly a month, incurring additional costs from our website developers due to the work required to meet the Glue Up integration requirements, and then be again changes once realised that the Glue Up product was not what was originally discussed as most compatible for our user needs and membership base.

Reason for choosing Glue Up

Due to the promises made in the sales process - that were not followed through with in the delivery, or terrible customer service. Let alone the privacy concerns and now refusal to refund for services not embarked upon or delivered. Absolutely disgusted and disappointed in this unethical and unprofessional conduct. We would never recommend Glue Up based on our experiences over these last 3 months still without resolution and now theft of our charity funds.

Review Source

RB

Rosanna B.  
Administrator  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Review of Glue Up for one of our membership association clients"

June 19, 2024

4.0

Pros

The community feature has transformed how members interact and share knowledge with one another and has added huge value to the membership. The renewal system and reoccurring payments have increased our membership retention levels as it allow members to manage the renewal process with ease. The finance function is great. The campaign function is excellent. On going support from Glue Up is great - we love the access to training sessions and the contact us are for queries. Our Customer Success Manager is very responsive which has been extremely helpful. Overall, we are very happy with the product for an affordable off the shelf membership management system.

Cons

The initial set up process was not seamless as members had to activate their Glue Up account in order to access the system. This generated a lot of queries which went on for a substantial length of time. Our client's needs were not understood entirely at the initial set up stage.

Alternatives considered

[White Fuse](https://www.capterra.com/p/173944/White-Fuse/)[SilkStart MultiChapter](https://www.capterra.com/p/122491/SilkStart/)

Review Source

CB

Chris B.  
Treasurer  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great Product"

August 12, 2024

5.0

Responsive and helpful customer service.

Pros

I have everything for my organization and membership all in one platform.

Cons

Integration with other products takes some time figuring out.

Review Source

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