# Glue Up Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Glue Up the right Event Management solution for you? Explore 193 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/134209/Glue-Up/reviews --- Glue Up 4.5 (193) [View alternatives](https://www.capterra.com/p/134209/Glue-Up/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 18th, 2026 # Reviews of Glue Up Ease of use 4.5 Customer Service 4.6 ## Pros and Cons in Reviews TM Tamsin M Operations ManagerNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years. “Users can easily access their event registrations and membership invoices, and it is easy to communicate via the email templates. Although a little basic, they really do cover everything you should need.“ March 23, 2026 CR Chloe R CEOFood & Beverages, 2 - 10 employeesUsed the software for: 6-12 months. “It is great for taking member payments and registrations but otherwise it is overly complex with a lot of unnecessary bells and whistles without meeting basic association management comms, marketing and event requirements.“ April 19, 2026 Ariana W Marketing and AdminRetail, 2 - 10 employeesUsed the software for: 1-2 years. “It allows us to manage our membership efficiently, host virtual events with ease, and even create micro websites—all in one place.“ August 5, 2025 MB Mihaela B Member and Glue Up administratorNon-Profit Organization Management, 51 - 200 employeesUsed the software for: 1-2 years. “This did not work for us in the end, because our members were already used with another way of keeping in touch, so we dropped the community page. Since it's a complex platform, we are still learning and observing what works for us and what doesn't while using it.“ May 24, 2025 LO Lisa O CEOBroadcast Media, 2 - 10 employeesUsed the software for: More than 2 years. “Screenworks experience with Glueup has been extremely satisfying. Where we were once using multiple programs to meet our business needs we now have all our needs managed through the one robust program which also provides accessible customer service to help address any queries.“ May 27, 2025 Ariana W Marketing and AdminRetail, 2 - 10 employeesUsed the software for: 1-2 years. “The website development process also had some hiccups—we had to make several rounds of edits because the structure for submitting content wasn’t clearly outlined from the start.“ August 5, 2025 LH Lisa H Chapter Executive DirectorNon-Profit Organization Management, Self-employedUsed the software for: Less than 6 months. “I love how we can customize our events with their own mini-web page that allows attendees to comment and really get one another excited about what's to come.“ July 23, 2025 Ariana W Marketing and AdminRetail, 2 - 10 employeesUsed the software for: 1-2 years. “During a mass data upload, several sections didn’t transfer correctly, which required us to spend time manually fixing the issues.“ August 5, 2025 ## Showing most helpful reviews Showing 1-25 of 193 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Kilmer M. Senior Director of Advertising Financial Services Used the software for: 2+ years ### "Integrated software for events and communities." April 9, 2025 5.0 Glue Up is a solution that automates and improves communication with our clients and communities. It allows for the simple creation and promotion of events, facilitates the collection of participant data, and is a key tool for managing sales-focused events, such as conferences, webinars, and product launches. Pros Glue Up facilitates the ability to generate sales leads, foster strong customer relationships, enhance the customer experience, and obtain strategic insights through data analysis. Cons I do not detect any difficulties or objections that need to be mentioned about this tool. Review Source ME Mark E. Administrator, IT and Events Non-Profit Organization Management Used the software for: 1-2 years ### "Glue Up: Serve your membership better!" December 19, 2025 5.0 I have had considerable experience in almost every module in Glue up (1+ year) and I can say that I appreciate the contacts and event data gathering that assists us in reaching our equity goals. Pros We like Glue Up for the ability to integrate several different areas of work into one platform, simplifying tasks and data. Cons Some features are not available yet, or are pretty basic. ( follow up surveys) Some advances features require an upgrade to your plan. Switched from [Neon CRM](https://www.capterra.com/p/102088/NeonCRM/) Appeared simple, but was not. Low adoption by staff. Review Source LD Lana D. Marketing Operations Packaging and Containers Used the software for: 1-2 years ### "Associations with active members and content - Keep Looking" February 15, 2025 2.0 The backend is easy to figure out, but you have to be willing to spend time troubleshooting workarounds to make it work with the front-end. Also the home page and certain other pages are locked and require you to request help from their in-house developer regularly. Which means they either need to hire more developers to assign each account, or they need to make it easier to update content directly without requiring their developer every time. Doesn't need to be completely like a shopify experience where you can drag & drop (although that would be nice), but you guys do need to loosen the reins a bit. Pros Ease of use in terms of backend searches, reporting and updating front-facing site content. Emphasis on backend -- the workflow to onboard and manage users undermines all that's good, and creates more work. Cons The most important thing of all -- a streamlined MEMBER experience. Where to start: 1. Registering and completing your profile page does NOT auto-populate into the actual database where it counts. It's just profile info for your profile that's akin to a company only social media page. For all its AI features, it should absolutely be intuitive enough to populate as a member profile in the actual database. Herein starts all the company access and manual login issues that will require you to create a position just to handle -- which again, could be streamlined with one single autofill and then that hire could instead be used to grow your membership using the tools this site offers more effectively. But priority above all else -- it creates more steps for the members and when your members pay a significant amount to be able to access their account and exclusive content, it should damn well be a seamless process. Super basic. If I go into every other detail that trickles down from this one detail, I'd be here all day. But make sure to at least ask these questions at consult/onboarding stage. Alternatives considered [Higher Logic Thrive](https://www.capterra.com/p/86198/Higher-Logic-Online-Community/) Reason for choosing Glue Up And one other, can't remember but their main feature was the "community portals" that function like social media pages among members, which is not a need/priority for us. Yours happened to also offer to ensure firewall and easy access to member only content. Switched from [Novi AMS](https://www.capterra.com/p/188714/Novi-AMS/) Their backend and front-end was a mess and we were paying double per year. At least your website/design/page formatting is straight forward and visually far better. But the clincher for the move was onboarding members and making firewalled content easier to manage. You are better at the firewalled content management part, but we clearly did not solve our member management issue, might have even exhausted the issue further. Review Source TM Thusang M. Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Glue Up as a Tool" February 16, 2026 4.0 The experience has been very good with the team being very responsive. The team always gives us assistance when we reach out. Pros Being able to send out mass emails to our members. It makes membership engagement easier while also being able to see how many people are engaging. Cons Not being able to create membership payment plans. Some of our members would like to join but can only pay on a monthly basis and not the full yearly amount. Review Source MN Mendy N. County Auditor Recreational Facilities and Services Used the software for: 6-12 months ### "Glue Up Membership Software Fits Just Right" May 5, 2025 4.0 Glue Up is a great option for any size entity. Representatives were very informative of program features. There were plenty of training resources available. Our account Manager checked in with us throughout the year to see if we had any problems or to just update us on program changes. Price was very reasonable. We were up and running quickly. Pros Ease of maintaining memberships with one app. Members are invoiced automatically by the software through email instead of our old way of using a database to create/print invoices and mailing them. Sending a mass communication to members is very simple as well. Great option for our small, county owned golf course club. Cons I wish it could generate a report of account balances for each member to keep a record of all past due amounts. We have only used Glue Up for about 6 months, so maybe I just haven't discovered the right option yet. I can view individual membership accounts and outstanding invoices. I would just like to print a report of all member balances as of a specific date for Board review. Alternatives considered [MemberClicks](https://www.capterra.com/p/133851/MemberClicks/)[Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[i4a AMS](https://www.capterra.com/p/32449/i4a-AMS/) Reason for choosing Glue Up \[sensitive content hidden\] with Glue Up was quick to follow up with the inquiry. He showed a demo of the product after talking with me to see what our club needed. Price was very reasonable. I originally just wanted a foolproof membership program to invoice members and process payments easier. He showed me several features that would possibly be useful for the club as we progressed. Switched from [Microsoft Access](https://www.capterra.com/p/233275/Microsoft-Access/) Our bookkeeper would change the membership database unintentionally which created problems trying to generate invoices. She also would confuse payments because there wasn't enough detail on the invoices. I was looking for an option that would be easy to learn for non-accounting experienced employees for a reasonable cost since we are a small entity. Also figured it would provide an easier way to report club activity to the Board. Review Source DS Darlene S. Director of Operations Non-Profit Organization Management Used the software for: 6-12 months ### "Event management is a plus other things not so much" December 22, 2025 4.0 It has been good onboarding was difficult and needs improvement. We were told things that really didn't happen and data merge did not do what we were told it would do. Pros Event registration and management is easy you can tell the platform started as an event management software. Cons Finance fees on ticket transactions and cost of product. Managing memberships and contacts is too cumbersome. Need more ways to manage and merge memberships for groups. Switched from [WildApricot](https://www.capterra.com/p/76116/WildApricot/) We needed a place for communities across our organization Review Source VR Verified Reviewer Business Development and Marketing Manager Printing Used the software for: 6-12 months ### "Printing SA" November 19, 2025 4.0 So far so good, can't complain. It has definitely been well received by all stakeholders internally and externally. Pros Customer Support, Event Management, Event Registration, and Value for Money are all hallmarks of what makes this a great platform. Cons It can be very technical, and it has limited templates for Campaigns. We would also appreciate the ability to load our own templates. Alternatives considered [MembershipWorks](https://www.capterra.com/p/137032/MembershipWorks/) Reason for choosing Glue Up It has a lot more functionality, and we were able to migrate our data seamlessly. Review Source TW Thomas W. Technology Coordinator Non-Profit Organization Management Used the software for: 2+ years ### "Started off difficult, but it's improving" February 24, 2025 3.0 Overall, my experience has been somewhere in the middle. Customer service has drastically improved (including response time and helping us solve issues) from the time we started using it in early 2023, and we've had great customer success managers. However, there are some things to be desired, but it looks like a few of those, including API use and calendar integration have been or will be implemented in 2025. Pros For the most part, uploading data is easy, log in is easy, and event creation is easy. Cons Sometimes, e-mail addresses for contacts will randomly get put on a suppression list and you don't always know it, so password resets don't always get sent. Customers have overall problems using the app. They don't always find it intuitive. For instance, checking in to events on the app could be better. Possibly the biggest thing is 'registering' their accounts so the system recognizes them at log in. Another major issue is how chapter memberships flow down from the umbrella instance and aren't viewable in other chapters, although I understand why this is the case. Switched from [SilkStart MultiChapter](https://www.capterra.com/p/122491/SilkStart/) It lacked too many features and we needed a more sophisticated technical layout Review Source AT Anna T. Communications Director Non-Profit Organization Management Used the software for: 6-12 months ### "Unexpected benefits and great value!" December 19, 2025 5.0 It's great to have a proper CRM / AMS with all our membership in one place. It has also helped us think through our decisions as an association. Pros We have been pleased with the customer service, ease of use, and the event capabilities of the Glue Up. As the communications director, it has given me more ways to connect with the membership. It's a great value! Cons We had some minor struggles with our own understanding of the dues collection setup the first time around. But customer support got us back on track, and we're all set up for next year. Alternatives considered [ToucanTech](https://www.capterra.com/p/140805/ToucanTech/) Reason for choosing Glue Up It had the suite of capabilities that we were looking for. Review Source LH Lisa H. Chapter Executive Director Non-Profit Organization Management Used the software for: Less than 6 months ### "New but Excited! " July 23, 2025 5.0 Although using Glue Up is new with my organization, it's been fairly easy to learn and the support through the setup process has been EXCELLENT! I can't wait to see what we can do together! Pros The interface is user friendly and will increase member engagement. I love how we can customize our events with their own mini-web page that allows attendees to comment and really get one another excited about what's to come. Cons It doesn't have an available storefront, which I misunderstood, but hopefully it's a capability that can be integrated at some point. Alternatives considered [GrowthZone](https://www.capterra.com/p/124449/GrowthZone/) Reason for choosing Glue Up The presentation was heads above the rest and my Board was sold on the available features and pricing. Switched from [WildApricot](https://www.capterra.com/p/76116/WildApricot/) Previous platform was outdated and clunky, not as user or admin friendly. Review Source MA Mark A. Paediatrician Health, Wellness and Fitness Used the software for: Less than 6 months ### "Excellent platform" August 8, 2025 5.0 We have had a wonderful experience. Easy to use. Transitioning to the CRM was efficient and the end use support has been great! While we are still learning about the system, we are happier by the day. Pros User friendly Seamless transition Excellent support Great platform for us as an association of professionals to connect Cons Nothing - Glue Up has been fantastic since we started. There is literally no reason to complain about anything. Switched from [Yobo](https://www.capterra.com/p/254757/Yobo/) Their service was poor and not meeting our standards Review Source JF Justin F. DPM Consumer Services Used the software for: 2+ years ### "GlueUp is a great all in one membership manager" September 11, 2024 4.0 Our GlueUP experiences has plenty of positives including the ability to bring everything under one roof and allow our memberships team to clearly see all contacts and members without constant export and import/sync with other software. Pros GlueUp is a all in one membership software, which enables us to do events, sell membership, Email campaigns and CRM. Cons Some email marketing functionality is still a little clunky as compared with other purely email marketing software. Alternatives considered [Member Jungle](https://www.capterra.com/p/159080/Telligence/)[Membes](https://www.capterra.com/p/147120/membes/) Reason for choosing Glue Up all in one solution events, CRM, email, memebership management Switched from [Act!](https://www.capterra.com/p/175860/Act/) all in one solution events, CRM, email, memebership management Review Source MWB Marcelo William B. General Secretary Information Services Used the software for: 1-2 years ### "GlueUp to a very good experience." June 6, 2025 5.0 Excellent customer service and perfect price. I'm able to perform my duties with excellence, and the members of my Chamber are thrilled. Pros What I like most about Glue Up is its user-friendly interface and the seamless integration of multiple event and membership management tools. The platform makes it incredibly easy to organize events, communicate with members, and track engagement—all in one place. The automation features save me a significant amount of time, allowing me to focus on building stronger relationships within our community. Additionally, I am impressed by the responsive customer support and the regular updates that continually enhance the platform’s functionality. Glue Up truly understands the needs of organizations like ours and provides solutions that help us grow and succeed Cons 1\. I have to sign in several times due to security measures. I agree with the security; however, you must leave at least a couple of months without deleting the information. Review Source JG Jeremy G. Communications and Network Manager Non-Profit Organization Management Used the software for: 2+ years ### "Glue Up Review" March 19, 2025 5.0 We enjoy using the platform and are grateful to our personal Glue Up support team \[sensitive content hidden\] and \[sensitive content hidden\] for their ongoing support and kindness. Pros Having all our contacts and memberships in the same place makes it easier to manage, the campaign module allows for nice personalisation of mailings, and the events platform is really well developed and gives our events a professional and cool outlook. Cons The platform sometimes encounters bugs and has some inconsistent configuration in some modules but it is constantly evolving and the tech team is super responsive to feedback. Review Source KE Karen E. Communications Business Supplies and Equipment Used the software for: 1-2 years ### "Very Great CRM " June 6, 2025 5.0 Glue Up is a program that makes my work easier. I love to make events and massive mailing. Very good. Pros Glue Up is very easy to use, and I like the style of the email templates, for example. I love how quickly they respond to technical issues. Cons Sometimes when I spend too much time, for example creating an event and creating an email, the program goes blank and I have to log in again. Review Source MM MASSIMO M. EXECUTIVE DIRECTOR Health, Wellness and Fitness Used the software for: 2+ years ### "A great ally to increase efficiency within our Chamber" January 15, 2025 5.0 Pros It´s a all-in-one platform that helped our organization digitalizing different processes and strengthening our capacity to manage events (both virtual and in person) Cons I cannot think on a real cons for Glue Up according to our experience Review Source KS Kevin S. Vice President Non-Profit Organization Management Used the software for: 2+ years ### "Glue Up is the backbone for the non-profit organization we run in Houston." November 27, 2024 5.0 We run a non-profit organization that requires member management, online services, and in-person event logistics. Glue Up is our one-stop-shop to solve for all of these matters. Pros Their engaged involvement allows us to remain focused on serving our Members. The platform is easy to operate, and their team is always accommodating for any issues or changes we need to solve. I would easily recommend Glue Up to any of my peers. Cons I have not found any issues with the software that was not quickly fixed or solved by the Glue Up team. Review Source PD Paola D. Executive Director International Trade and Development Used the software for: 2+ years ### "Great for Chambers and Business Councils" August 27, 2024 4.0 So far it has been great when it comes to information management, event management and membership management. When it comes to the campaigns, we have experienced issues with the lag, but otherwise, it has been a major positive change for our Chamber. Pros The integration of Membership and ease of managing RSVPs for events (including the creation of badges) has saved us a lot of time. Cons the number of times we have gotten "Error 404" and how often the page freezes. Review Source iL iwona L. Executive Secretary International Trade and Development Used the software for: Less than 6 months ### "POSITIVE EXPERIENCE With GLUEUP " October 23, 2024 5.0 very good however have not explored the full potential yet Pros A very practical and useful platform for an organisation like ours (Chamber of Commerce) ; it combines features that usually require different apps and platforms so it is great Cons I am still working through the distinctions between "member," "membership," and "contacts." Since we had already acquired GlueUp in 2021 and someone else set up the content at that time, I now need to review each entry individually. This process is time-consuming, especially when it comes to removing individuals who should not be on the platform. So, yes, this is a significant downside. Review Source CB Chris B. Treasurer Non-Profit Organization Management Used the software for: 2+ years ### "Great Product" August 12, 2024 5.0 Responsive and helpful customer service. Pros I have everything for my organization and membership all in one platform. Cons Integration with other products takes some time figuring out. Review Source LL L L. Association Manager Events Services Used the software for: I used a free trial ### "Exceptional All-in-One Platform with Outstanding Customer Service" August 14, 2024 5.0 The platform’s intuitive interface and robust functionality - so it has potential to greatly improve any organization's membership management, event management and community engagement efforts. The customization options are particularly impressive, allowing you to tailor the platform to our specific needs and branding - the sales consultants are knowledgeable and interested to meet your needs adequately. The sales consultant \[sensitive content hidden\] has consistently demonstrated a high level of professionalism and responsiveness, promptly addressing any questions. Pros It's an all in one CRM, so everything is centralized. Membership Management; Event Management; Email Marketing; etc. Service: The sales consultants are extremely attentive and supportive. \[sensitive content hidden\] was patient, thorough and did not hesitate to go the extra mile to find the best customizations for our needs. Cons For small organizations with many contacts, but low-income / lower budget for operations (especially in the non-profit space, where profits are usually used for dedicated projects), it may be pricey. Review Source GS Gabriela S. Institutional Affairs Assistant Oil & Energy Used the software for: 1-2 years ### "Practicality all in one place!" July 9, 2024 5.0 My experience with GlueUp is very great, on my day to day basis I always use it because of the contacts and events. Pros The facility of have every information that I need in one place, our association has a lot of contacts so it is great. Cons When doing events, the contacts and companies always duplicate Review Source LT Lalita T. Senior Manager-Member Relations Non-Profit Organization Management Used the software for: 2+ years ### "A timesaving tool with efficient output" May 3, 2024 5.0 Good customer support. Ease to operate and wonderful tool to send out communications and event management. Also integrates with our social media handles as promotion enhancer during campaigns. Pros Lot of features like email campaigns, event set up, registrations and payment gateway options. Cons Wish Glueup is not recognised as a mass email system by the computers. This does not happen with all organisations and depends on internal firewall settings of a company though. Review Source sG shweta G. growth marketer Marketing and Advertising Used the software for: 6-12 months ### "Best all in one User friendly management tool" February 27, 2023 5.0 We had no idea how many people were actually reading our mails. These facts and figures were produced by Glue Up to clarify the literacy quotient. Pros It's easy to use. The features are user-friendly and supports online payments. Glue-Up is a game-changer Cons Nothing I particularly dislike about this app, but sometimes there some issues arise. otherwise glue app solve its problem quickly. Review Source NS Nicole S. Marketing & Events Manager Non-Profit Organization Management Used the software for: 2+ years ### "Glueup definitely made CRM and event management easier" December 20, 2022 5.0 Glueup definitely made CRM and event management easier for us and it is nice to have everything consolidated in one system. Having it online grants us access to the system everywhere, especially during this time of uncertainty and WFHs. Pros Event page has many templates to use, each with a different focus, so we can set up a new event page within 15 minutes. New payment menthod, Adapay, also allows us to check online payments instantly and making refunds is much more convenient comparing to it was in the past. The new feature "waiting list" is also great as it can clearly differentiate itself from the approval list. Cons While having many pre-sets templates made everything faster and easier, the backend set ups could provide more flexibility (small things like, we can only set up the event date and time, but we can't change the title of that section, which is always "SAVE THE DATE"). It would be nice to make many small feature editable, both for events page and email campaign designs. While having Adapay is a huge improvement, making partial refunds can cause issues. For example, two tickets were paid by one payment, then only one ticket was refunded, but the "total revenue" in event dashboard still shows two tickets. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.