--- title: "Glue Up Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Glue Up the right Event Management solution for you? Explore 198 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/134209/Glue-Up/reviews/" page_type: "reviews" language: "en" --- Glue Up 4.5 (198) [View alternatives](https://www.capterra.com/p/134209/Glue-Up/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 16th, 2026 # Reviews of Glue Up Ease of use 4.5 Customer Service 4.6 ## Pros and Cons in Reviews TM Tamsin M Operations ManagerNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years. “Users can easily access their event registrations and membership invoices, and it is easy to communicate via the email templates. Although a little basic, they really do cover everything you should need.“ March 23, 2026 CR Chloe R CEOFood & Beverages, 2 - 10 employeesUsed the software for: 6-12 months. “It is great for taking member payments and registrations but otherwise it is overly complex with a lot of unnecessary bells and whistles without meeting basic association management comms, marketing and event requirements.“ April 19, 2026 DP DEV P CFONon-Profit Organization Management, 11 - 50 employeesUsed the software for: Less than 6 months. “Glue Up representatives that present are excellent and very knowledgeable of the product modules; they are quite patient and would respond at all hours, even weekends to answer questions to help as needed.“ June 4, 2026 MB Mihaela B Member and Glue Up administratorNon-Profit Organization Management, 51 - 200 employeesUsed the software for: 1-2 years. “This did not work for us in the end, because our members were already used with another way of keeping in touch, so we dropped the community page. Since it's a complex platform, we are still learning and observing what works for us and what doesn't while using it.“ May 24, 2025 Ariana W Marketing and AdminRetail, 2 - 10 employeesUsed the software for: 1-2 years. “It allows us to manage our membership efficiently, host virtual events with ease, and even create micro websites—all in one place.“ August 5, 2025 Ariana W Marketing and AdminRetail, 2 - 10 employeesUsed the software for: 1-2 years. “The website development process also had some hiccups—we had to make several rounds of edits because the structure for submitting content wasn’t clearly outlined from the start.“ August 5, 2025 Kilmer M Senior Director of AdvertisingFinancial Services, 11 - 50 employeesUsed the software for: More than 2 years. “Glue Up facilitates the ability to generate sales leads, foster strong customer relationships, enhance the customer experience, and obtain strategic insights through data analysis.“ April 9, 2025 Ariana W Marketing and AdminRetail, 2 - 10 employeesUsed the software for: 1-2 years. “During a mass data upload, several sections didn’t transfer correctly, which required us to spend time manually fixing the issues.“ August 5, 2025 ## Showing most helpful reviews Showing 1-25 of 198 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Van McLean R. Business Development and Communications Manager Non-Profit Organization Management Used the software for: 2+ years ### "GlueUp for NGOs" April 22, 2021 4.0 Pros Dealing with database management and marketing automation as part of my oversight, GlueUp serves its purpose and offers a more comprehensive and sophisticated features as compared to other CRM softwar however this may still be improved. GlueUp management is very much open to working with its clients to improve the overall system. GlueUp is the only CRM I know with events and membership management at one. Cons The pricing might be a bit steep for some companies/NGOs. The marketing automation may still be improved like providing a more customizable feature. For database management, GlueUp must devise a function where it will notify the administrator/user of the duplicated email addresses. Alternatives considered [Act!](https://www.capterra.com/p/175860/Act/) Switched from [Act!](https://www.capterra.com/p/175860/Act/) GlueUp combines membership and events management which is vital to our operations. Review Source WC Wiktoria C. Community and Events Assistant Non-Profit Organization Management Used the software for: 1-2 years ### "Simplifying Community Building — for Both Admins and Users" August 1, 2025 5.0 Glue Up helps us streamline and centralise many aspects of our work as an association secretariat. It connects CRM, events, communications, membership management, and payments all in one platform, which saves us time and gives us a full overview of our members’ engagement in just a few clicks. Instead of switching between tools, we can see everything in one place: who our members are, what events they've joined, which invoices are pending, and how active they are in the community. This level of integration has made our admin work more efficient and has allowed us to offer a more personalised and professional experience to our members. Pros The CRM system is a standout feature. It's incredibly well-integrated, allowing us to easily access all relevant information about our members in one place—from contact details and event attendance to payment history and engagement level. This makes it so much easier to stay on top of our relationships and respond to members’ needs quickly. The platform also makes communication simple and efficient. We can send out targeted emails, notifications, and campaigns to the exact audience we want to reach, all from within the system. That level of control and flexibility is incredibly helpful. The events module is another highlight. Setting up registration pages, ticketing, and managing attendees is intuitive and smooth. It saves us a lot of time and adds a very professional touch to our events. Overall, the platform brings everything together in one place, making it much easier to manage a community effectively. Cons The Knowledge Library is very useful and allows us to share important content, but visually, it could be more engaging or dynamic. The current design is fully functional, but a refresh could make it even more appealing for users exploring resources. Alternatives considered [Eudonet](https://www.capterra.com/p/185138/Eudonet-CRM/) Reason for choosing Glue Up All the available functions, payments and invoicing module. Review Source Danna F. Exec. Director Management Consulting Used the software for: Less than 6 months ### "NOT for Associations unless you have the staff time to spend inside and outside making members value this platform." February 27, 2026 2.0 I would use another system completely. I manage multiple associations and this system is NOT one I would recommend. Pros Fairly easy to figure out campaigns and community. I tried to give it a fair shot despite what my members told me the first week on the job. But, this is NOT a sophisticated membership database. Cons Seasoned Assn Veteran. NOT an innovative system. If you are ok with spending staff time figuring out reports, waiting on customer service and work arounds, this is the platform for you. Associations poll members...not with Glue Up. Association communities like to search for a conversation, not with Glue Up. Want to change static things on your website like the year of an event? Not in Glue Up...their staff control typical yearly changes. Change in staff and need to change the picture or contact info, don't ask Glue Up staff. They are very slow to change. Switched from [YM Careers](https://www.capterra.com/p/186894/YM-Careers/) I didn't make the switch. Previous ED did. Review Source DP DEV P. CFO Non-Profit Organization Management Used the software for: Less than 6 months ### "Dev Persaud, CFO" June 4, 2026 5.0 Glue Up representatives that present are excellent and very knowledgeable of the product modules; they are quite patient and would respond at all hours, even weekends to answer questions to help as needed. Pros Membership portal is excellent. the representatives that help with the importation of data and showcase the various products are very helpful. Cons Nothing has presented itself so far, everything seems at this point to be well put together and the presenters are quite knowledgeable. Review Source DS Darlene S. Director of Operations Non-Profit Organization Management Used the software for: 6-12 months ### "Event management is a plus other things not so much" December 22, 2025 4.0 It has been good onboarding was difficult and needs improvement. We were told things that really didn't happen and data merge did not do what we were told it would do. Pros Event registration and management is easy you can tell the platform started as an event management software. Cons Finance fees on ticket transactions and cost of product. Managing memberships and contacts is too cumbersome. Need more ways to manage and merge memberships for groups. Switched from [WildApricot](https://www.capterra.com/p/76116/WildApricot/) We needed a place for communities across our organization Review Source VR Verified Reviewer Business Development and Marketing Manager Printing Used the software for: 6-12 months ### "Printing SA" November 19, 2025 4.0 So far so good, can't complain. It has definitely been well received by all stakeholders internally and externally. Pros Customer Support, Event Management, Event Registration, and Value for Money are all hallmarks of what makes this a great platform. Cons It can be very technical, and it has limited templates for Campaigns. We would also appreciate the ability to load our own templates. Alternatives considered [MembershipWorks](https://www.capterra.com/p/137032/MembershipWorks/) Reason for choosing Glue Up It has a lot more functionality, and we were able to migrate our data seamlessly. Review Source AT Anna T. Communications Director Non-Profit Organization Management Used the software for: 6-12 months ### "Unexpected benefits and great value!" December 19, 2025 5.0 It's great to have a proper CRM / AMS with all our membership in one place. It has also helped us think through our decisions as an association. Pros We have been pleased with the customer service, ease of use, and the event capabilities of the Glue Up. As the communications director, it has given me more ways to connect with the membership. It's a great value! Cons We had some minor struggles with our own understanding of the dues collection setup the first time around. But customer support got us back on track, and we're all set up for next year. Alternatives considered [ToucanTech](https://www.capterra.com/p/140805/ToucanTech/) Reason for choosing Glue Up It had the suite of capabilities that we were looking for. Review Source MN Mendy N. County Auditor Recreational Facilities and Services Used the software for: 6-12 months ### "Glue Up Membership Software Fits Just Right" May 5, 2025 4.0 Glue Up is a great option for any size entity. Representatives were very informative of program features. There were plenty of training resources available. Our account Manager checked in with us throughout the year to see if we had any problems or to just update us on program changes. Price was very reasonable. We were up and running quickly. Pros Ease of maintaining memberships with one app. Members are invoiced automatically by the software through email instead of our old way of using a database to create/print invoices and mailing them. Sending a mass communication to members is very simple as well. Great option for our small, county owned golf course club. Cons I wish it could generate a report of account balances for each member to keep a record of all past due amounts. We have only used Glue Up for about 6 months, so maybe I just haven't discovered the right option yet. I can view individual membership accounts and outstanding invoices. I would just like to print a report of all member balances as of a specific date for Board review. Alternatives considered [MemberClicks](https://www.capterra.com/p/133851/MemberClicks/)[Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[i4a AMS](https://www.capterra.com/p/32449/i4a-AMS/) Reason for choosing Glue Up \[sensitive content hidden\] with Glue Up was quick to follow up with the inquiry. He showed a demo of the product after talking with me to see what our club needed. Price was very reasonable. I originally just wanted a foolproof membership program to invoice members and process payments easier. He showed me several features that would possibly be useful for the club as we progressed. Switched from [Microsoft Access](https://www.capterra.com/p/233275/Microsoft-Access/) Our bookkeeper would change the membership database unintentionally which created problems trying to generate invoices. She also would confuse payments because there wasn't enough detail on the invoices. I was looking for an option that would be easy to learn for non-accounting experienced employees for a reasonable cost since we are a small entity. Also figured it would provide an easier way to report club activity to the Board. Review Source LG Lindsay G. Executive Director Law Practice Used the software for: Less than 6 months ### "Seamless Onboarding and Powerful All-in-One Membership Platform" September 11, 2025 5.0 Our overall experience has been very positive. From implementation through launch, Glue Up has helped us streamline how we manage member engagement and events. The support team guided us step by step, making what could have been a heavy lift into a straightforward transition. We’re already seeing the benefits of having one centralized platform and are confident it will continue to add value as we expand its use. Pros The onboarding process was seamless, and the support from \[sensitive content hidden\] and the Glue Up team was excellent—responsive, thorough, and proactive. The platform itself is intuitive, with strong tools for managing memberships, events, and communications all in one place. Cons Because Glue Up is such a comprehensive platform, it takes some time to get familiar with all the features. The breadth of functionality can feel a little overwhelming at first, but the training and support help smooth that learning curve. Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Glue Up They offered greater functionality and a better price. They really took care with the sales process to find out what we needed in our product, rather than just giving us a list of features that were all extra fixed costs. Review Source LH Lisa H. Chapter Executive Director Non-Profit Organization Management Used the software for: Less than 6 months ### "New but Excited! " July 23, 2025 5.0 Although using Glue Up is new with my organization, it's been fairly easy to learn and the support through the setup process has been EXCELLENT! I can't wait to see what we can do together! Pros The interface is user friendly and will increase member engagement. I love how we can customize our events with their own mini-web page that allows attendees to comment and really get one another excited about what's to come. Cons It doesn't have an available storefront, which I misunderstood, but hopefully it's a capability that can be integrated at some point. Alternatives considered [GrowthZone](https://www.capterra.com/p/124449/GrowthZone/) Reason for choosing Glue Up The presentation was heads above the rest and my Board was sold on the available features and pricing. Switched from [WildApricot](https://www.capterra.com/p/76116/WildApricot/) Previous platform was outdated and clunky, not as user or admin friendly. Review Source LD Lana D. Marketing Operations Packaging and Containers Used the software for: 1-2 years ### "Associations with active members and content - Keep Looking" February 15, 2025 2.0 The backend is easy to figure out, but you have to be willing to spend time troubleshooting workarounds to make it work with the front-end. Also the home page and certain other pages are locked and require you to request help from their in-house developer regularly. Which means they either need to hire more developers to assign each account, or they need to make it easier to update content directly without requiring their developer every time. Doesn't need to be completely like a shopify experience where you can drag & drop (although that would be nice), but you guys do need to loosen the reins a bit. Pros Ease of use in terms of backend searches, reporting and updating front-facing site content. Emphasis on backend -- the workflow to onboard and manage users undermines all that's good, and creates more work. Cons The most important thing of all -- a streamlined MEMBER experience. Where to start: 1. Registering and completing your profile page does NOT auto-populate into the actual database where it counts. It's just profile info for your profile that's akin to a company only social media page. For all its AI features, it should absolutely be intuitive enough to populate as a member profile in the actual database. Herein starts all the company access and manual login issues that will require you to create a position just to handle -- which again, could be streamlined with one single autofill and then that hire could instead be used to grow your membership using the tools this site offers more effectively. But priority above all else -- it creates more steps for the members and when your members pay a significant amount to be able to access their account and exclusive content, it should damn well be a seamless process. Super basic. If I go into every other detail that trickles down from this one detail, I'd be here all day. But make sure to at least ask these questions at consult/onboarding stage. Alternatives considered [Higher Logic Thrive](https://www.capterra.com/p/86198/Higher-Logic-Online-Community/) Reason for choosing Glue Up And one other, can't remember but their main feature was the "community portals" that function like social media pages among members, which is not a need/priority for us. Yours happened to also offer to ensure firewall and easy access to member only content. Switched from [Novi AMS](https://www.capterra.com/p/188714/Novi-AMS/) Their backend and front-end was a mess and we were paying double per year. At least your website/design/page formatting is straight forward and visually far better. But the clincher for the move was onboarding members and making firewalled content easier to manage. You are better at the firewalled content management part, but we clearly did not solve our member management issue, might have even exhausted the issue further. Review Source LL Lucie L. General manager Non-Profit Organization Management Used the software for: 2+ years ### "Great and easy to use system " March 5, 2025 5.0 The system is user friendly, has all features we needed, is continuously being improved and developed and new features are added. Their customer support is excellent. Pros Easy to use, variety of features, excellent support. Great membership management system, easy to set up and manage, same goes for event planning and email campaigns. Originally we had Glue up only for membership and used other provider for sending out our newsletters but eventually switched to Glue up and enjoy having everything connected and in one place. Cons There is nothing specifically that we disliked. The only feature we would welcome is to be able to reset users passwords for them when they ask us. Review Source NS Nicholas S. Website and Digital Communications Manager Furniture Used the software for: 1-2 years ### "Glue Up is the CRM your organizations needs!" September 4, 2024 4.0 Overall, the experience with Glue Up has been wonderful. The customer service is excellent and the Glue Up team is continuously evaluating and implementing ways to improve the platform. Glue Up holds quarterly webinars to update their customers on everything they are doing while allowing them to ask questions directly to the CEO, which is a nice touch. Glue Up also has tons of resources and training videos/webinars to help members of your organization get equipped with using the platform. Pros Glue Up is a great solution for connecting your database with your various forms of electronic communications as well as your website. It's an awesome CRM platform for membership-based organizations! Cons While it's great that Glue Up is designed to be an all-in-one platform, there are limitations to things like website and email design, along with setting up events with landing pages. It gives you the basics, but it would be nice if Glue Up could match some of the customization and creative options that other platforms can. Alternatives considered [WildApricot](https://www.capterra.com/p/76116/WildApricot/) Reason for choosing Glue Up Glue Up appeared to offer more options and be the most innovative as a CRM. Their pricing is also very fair for the products that they offer. Review Source MB Mihaela B. Member and Glue Up administrator Non-Profit Organization Management Used the software for: 1-2 years ### "Very good platform as first experience" May 24, 2025 4.0 Our community had a significant growth in the last few years and we decided to implement a membership management platform. This is how we found Glue Up. We use Glue Up for managing our members data base, for events management and for communications. We also tried the community page, which is very similar with a facebook group page. This did not work for us in the end, because our members were already used with another way of keeping in touch, so we dropped the community page. Since it's a complex platform, we are still learning and observing what works for us and what doesn't while using it. It was difficult to identify all details from the onboarding period since it was our first experience with a membership management tool. Pros The events management is my preferred module. We even use it for hybrid events combining online and on site events, and it was appreciated by colleagues from other chapters. You have everything you need in one place (set-up, public page, analytics, comms, attendance, survey, badges, certificates). Also works well as data base for members and contacts, connected with all other modules. Our dedicated contact person is very responsive and supports with any questions or case study we have. Very good analytics for all modules. You can see what reach you have with newsletters, membership data, financial data, events data. Cons The community page did not work for us because we already had another solution that was well appreciated. Also, we cannot use the payments module at full capacity due to local methodologies for payments and accounting. Review Source JB Joudia B. Vicepresident Transportation/Trucking/Railroad Used the software for: Less than 6 months ### "Very good product, with big potential." June 23, 2025 4.0 The experience is positive and the Customer Success support is very good and with a high knowledge and performance of the platform. Pros The most I liked is the Events module and the membership, and the MyGlue. And its high level of automatisation. Cons The fact that the allowances in the different sections are reduced. So to have a full option system or a high capacity, the payment becomes high. Switched from [TimTul](https://www.capterra.com/p/154425/TimTul/) The management of the members was not good. Review Source UO Una O. Membership Officer Education Management Used the software for: 6-12 months ### "Glue Up Review" July 11, 2025 5.0 Glue Up suits our needs. It is very user friendly and the support team are incredibly helpful and professional. Pros We started using GlueUp last year and so far have found it to be easy to use. Our account management team are incredibly helpful and professional. Cons Some of our members disliked the new set up and had issues when trying to pay for their membership with a specific bank's card. This may be as it was new, hopefully our renewals will run smoothly this year. Review Source CP Carrie P. Counseling Education Management Used the software for: 6-12 months ### "Highly recommend!" June 3, 2025 5.0 Glue Up helps us improve our communication. As mentioned, it is very easy to manage and use. I would highly recommend! Pros We find Glue Up to be very user friendly. I also like that customer support tends to reply back and give great feedback/info when needed. Cons There may have been a few technical issues, however, overall there are not any problems. It sometimes seems to run a little slow, but that may be on our end. Review Source JB Jessica B. CIPEM Environmental Services Used the software for: 1-2 years ### "Review Glue Up" January 15, 2025 5.0 I like most about Glue Up is its intuitive interface, which allows you to manage events, send personalized communications to members, and automate processes effectively, optimizing time and resources. I highly recommend Glue Up to all companies looking for a comprehensive and reliable solution to manage events and member relationships Pros it helps me optimally manage event registrations, maintain a consolidated database, and send mass emails according to the needs Cons No tengo algún mal comentario con la plataforma Review Source AX Ady X. Marketing Assistant Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Marketing Email" March 13, 2025 5.0 Layout is simple and overall very aesthetically pleasing, and easy to use. Pros Published emails can be copied to the drafts folder and edited again. Cons None found yet, because fewer functions are used Review Source iL iwona L. Executive Secretary International Trade and Development Used the software for: Less than 6 months ### "POSITIVE EXPERIENCE With GLUEUP " October 23, 2024 5.0 very good however have not explored the full potential yet Pros A very practical and useful platform for an organisation like ours (Chamber of Commerce) ; it combines features that usually require different apps and platforms so it is great Cons I am still working through the distinctions between "member," "membership," and "contacts." Since we had already acquired GlueUp in 2021 and someone else set up the content at that time, I now need to review each entry individually. This process is time-consuming, especially when it comes to removing individuals who should not be on the platform. So, yes, this is a significant downside. Review Source HR Heston R. Managing Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Privacy issues, Failed delivery and refusal to refund any of our US$34,105 - stealing from a Charity" September 29, 2021 1.0 The delays and issues piled up to the point that we had to delay our entire project by nearly a month, incurring additional costs from our website developers due to the work required to meet the Glue Up integration requirements, and then be again changes once realised that the Glue Up product was not what was originally discussed as most compatible for our user needs and membership base. We requested to exit from our agreement, and only then were we finally contacted by Glue Up representatives from Mainland USA. \[SENSITIVE CONTENT\] immediately identified that the team they had us assigned to were not capable fo the task "and should never have been assigned our account". We discussed and sought to rectify the issues with further conversations, however the damage to the trust of my staff and the realised differences in discussions from sale to execution we too great, so we continued to request to exit from our agreement with the 30 days period as required. Since this time, \[SENSITIVE CONTENT\] have rarely returned email let alone avoided our meeting calls. They have refused to refund any of our money, despite agreeing that there was at least US$20,000 of what we paid for not yet incurred or consumed by Glue Up in the process to date. They offered to provide a US$20,000 "Credit" to our organisation, refusing to any actual refund of our money paid up front. We are now literally held hostage, with no more replies, and no refund still. This is the way they deal with a Charity... Pros The promises made in the sales process - that were not followed through with in the delivery, or terrible customer service. Let alone the privacy concerns and now refusal to refund for services not embarked upon or delivered. Absolutely disgusted and disappointed in this unethical and unprofessional conduct. We would never recommend Glue Up based on our experiences over these last 3 months still without resolution and now theft of our charity funds. Cons We are an Australian Veteran Health & Welfare support Charity. From the outset, myself & my team engaged in a very competent & supportive sales process with a representative located in Bali. We were required to pay US$34,105,000 up front prior to then being turned over to a team based in mainland China. From there we encountered a continuous stream of issues including language barriers, incomplete tasks requiring constant email chains to follow up verbal conversations that appeared to expire on completion of calls. We additionally had very real privacy concerns given we requested and were sold on a product that would be responsible for supporting our membership base of over 30,000 Australian Veterans. The delays & issues piled up to the point that we had to delay our entire project by nearly a month, incurring additional costs from our website developers due to the work required to meet the Glue Up integration requirements, and then be again changes once realised that the Glue Up product was not what was originally discussed as most compatible for our user needs and membership base. Reason for choosing Glue Up Due to the promises made in the sales process - that were not followed through with in the delivery, or terrible customer service. Let alone the privacy concerns and now refusal to refund for services not embarked upon or delivered. Absolutely disgusted and disappointed in this unethical and unprofessional conduct. We would never recommend Glue Up based on our experiences over these last 3 months still without resolution and now theft of our charity funds. Review Source RB Rosanna B. Administrator Non-Profit Organization Management Used the software for: 1-2 years ### "Review of Glue Up for one of our membership association clients" June 19, 2024 4.0 Pros The community feature has transformed how members interact and share knowledge with one another and has added huge value to the membership. The renewal system and reoccurring payments have increased our membership retention levels as it allow members to manage the renewal process with ease. The finance function is great. The campaign function is excellent. On going support from Glue Up is great - we love the access to training sessions and the contact us are for queries. Our Customer Success Manager is very responsive which has been extremely helpful. Overall, we are very happy with the product for an affordable off the shelf membership management system. Cons The initial set up process was not seamless as members had to activate their Glue Up account in order to access the system. This generated a lot of queries which went on for a substantial length of time. Our client's needs were not understood entirely at the initial set up stage. Alternatives considered [White Fuse](https://www.capterra.com/p/173944/White-Fuse/)[SilkStart MultiChapter](https://www.capterra.com/p/122491/SilkStart/) Review Source DG Dani G. Senior Officer Events and Partnerships Relaitons Non-Profit Organization Management Used the software for: 1-2 years ### "An integral tool in our operations" November 17, 2022 5.0 Event management, contact management, committee management, and member management are all being streamlined by using Glue Up. This increases our efficiency and benefits us greatly. Pros The interface is very user-friendly, and the capabilities on offer are extensive and relevant. The simplicity of the design and the functionality make this platform stand out.The staff are also accommodating and are quick to assist us if needed.The bank of information available with tutorials on how to get the maximum out of Glue-Up is also helpful.We use this platform for the majority of our business and are continuing to look at ways to integrate furtherBy having all contact, event, registration, and campaign details in one place, we can streamline our efforts and maximise efficiency. Particularly, the ability to group our contacts into various committees that can then be integrated into event pages is helpful. The event and registration pages themselves provide extensive flexibility while remaining entirely user friendly. Cons On rare occasions, the platform experiences some technical issues making us unable to access it. It would also benefit us to have full control over the invoice template. Currently, we cannot use this functionality due to legal requirements from Cambodia (as we must show the amount in a currency not yet accepted by Glue-Up) which is a shame. Reason for choosing Glue Up NA (Glue Up has been getting used since much of the current staff joined). Review Source VR Verified Reviewer Owner/CEO Entertainment Used the software for: Less than 6 months ### "I got through my first event and realized I needed a different platform once completed " June 28, 2019 4.0 My overall experience was much better than my previous with using other softwares my only gripe was what i mentioned above. If those 4 issues can be fixed then I'd say it's a great platform but for now I'm going to be finding another option. Pros It was easy to set up the registration page and ticket options. Somewhat customizable. Check in was standard. Reporting is descent, can download excel spreadsheets for specific ticket types. Cons 1\. The top con on my list would be the payout process. Being that my events function based on ticket sales it's important that I have access to funds more frequently then twice per month. Other ticketing systems will pay you out every few days. I ran in to an issue where I needed to pay my instructors, venue and other staff but didn't have the funds available, so I had to front the money out of my own pocket. 2. The Finance Department is based in Asia therefore I would get replies regarding my concerns late in the evening rather than in the day during American business hours. 3. Ran in to some glitches with attendees not receiving their confirmations. 4. Couldn't figure out how to bring on team members to help check people in without revealing full financials. Volunteers or independent contracts hired shouldn't have the ability to view this info. Unless i missed something? Review Source Response from Glue Up July 12, 2019 Thank you for your review and honest feedback. Customer satisfaction is our highest priority at EventBank, and we are taking your review with the utmost seriousness and have already put in future updates and plan to improve customer experience with the product and services we provide. You'll be pleased to find that we do have an option available to create temporary profiles so that volunteers and independent contractors can check people in to events without having access to your entire account. In addition, we strive to consistently improve our software to make it more user-friendly as well as regular updates to our EventBank HelpDesk with new documentation, content, and tutorials on the EventBank platform. We have dedicated Customer Success Managers around the world, servicing all time zones, so that you are able to receive a response to your questions or concerns whenever you need. We sincerely hope that you'll consider using EventBank for your upcoming events again. Brian VR Verified Reviewer IT Education Management Used the software for: 2+ years ### "Simple but pain-staking" September 1, 2020 3.0 Pros Easy customer management. Having an event management together. Cons Events and Newsletter created with the template that are not the latest design trend. Editing your event and Newsletter are limited with built in function. Function that are free with others CRM are a paid service such as API integration and Google Analytics tracking. It like having an excel file with customer information in it and you need to add in a customer one by one. Server are slow and sometime will stuck and would resulted loss of work. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.