--- title: "Glue Up Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Glue Up the right Event Management solution for you? Explore 198 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/134209/Glue-Up/reviews/" page_type: "reviews" language: "en" publication_date: "2026-09-29" --- Glue Up 4.5 (198) [View alternatives](https://www.capterra.com/p/134209/Glue-Up/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated September 29th, 2026 # Reviews of Glue Up Ease of use 4.5 Customer Service 4.6 ## Pros and Cons in Reviews DP DEV P CFONon-Profit Organization Management, 11 - 50 employeesUsed the software for: Less than 6 months. “Glue Up representatives that present are excellent and very knowledgeable of the product modules; they are quite patient and would respond at all hours, even weekends to answer questions to help as needed.“ June 4, 2026 CR Chloe R CEOFood & Beverages, 2 - 10 employeesUsed the software for: 6-12 months. “It is great for taking member payments and registrations but otherwise it is overly complex with a lot of unnecessary bells and whistles without meeting basic association management comms, marketing and event requirements.“ April 19, 2026 TM Tamsin M Operations ManagerNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years. “Users can easily access their event registrations and membership invoices, and it is easy to communicate via the email templates. Although a little basic, they really do cover everything you should need.“ March 23, 2026 MB Mihaela B Member and Glue Up administratorNon-Profit Organization Management, 51 - 200 employeesUsed the software for: 1-2 years. “This did not work for us in the end, because our members were already used with another way of keeping in touch, so we dropped the community page. Since it's a complex platform, we are still learning and observing what works for us and what doesn't while using it.“ May 24, 2025 Ariana W Marketing and AdminRetail, 2 - 10 employeesUsed the software for: 1-2 years. “It allows us to manage our membership efficiently, host virtual events with ease, and even create micro websites—all in one place.“ August 5, 2025 Ariana W Marketing and AdminRetail, 2 - 10 employeesUsed the software for: 1-2 years. “The website development process also had some hiccups—we had to make several rounds of edits because the structure for submitting content wasn’t clearly outlined from the start.“ August 5, 2025 Kilmer M Senior Director of AdvertisingFinancial Services, 11 - 50 employeesUsed the software for: More than 2 years. “Glue Up facilitates the ability to generate sales leads, foster strong customer relationships, enhance the customer experience, and obtain strategic insights through data analysis.“ April 9, 2025 Ariana W Marketing and AdminRetail, 2 - 10 employeesUsed the software for: 1-2 years. “During a mass data upload, several sections didn’t transfer correctly, which required us to spend time manually fixing the issues.“ August 5, 2025 ## Showing most helpful reviews Showing 1-25 of 198 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Van McLean R. Business Development and Communications Manager Non-Profit Organization Management Used the software for: 2+ years ### "GlueUp for NGOs" April 22, 2021 4.0 Pros Dealing with database management and marketing automation as part of my oversight, GlueUp serves its purpose and offers a more comprehensive and sophisticated features as compared to other CRM softwar however this may still be improved. GlueUp management is very much open to working with its clients to improve the overall system. GlueUp is the only CRM I know with events and membership management at one. Cons The pricing might be a bit steep for some companies/NGOs. The marketing automation may still be improved like providing a more customizable feature. For database management, GlueUp must devise a function where it will notify the administrator/user of the duplicated email addresses. Alternatives considered [Act!](https://www.capterra.com/p/175860/Act/) Switched from [Act!](https://www.capterra.com/p/175860/Act/) GlueUp combines membership and events management which is vital to our operations. Review Source WC Wiktoria C. Community and Events Assistant Non-Profit Organization Management Used the software for: 1-2 years ### "Simplifying Community Building — for Both Admins and Users" August 1, 2025 5.0 Glue Up helps us streamline and centralise many aspects of our work as an association secretariat. It connects CRM, events, communications, membership management, and payments all in one platform, which saves us time and gives us a full overview of our members’ engagement in just a few clicks. Instead of switching between tools, we can see everything in one place: who our members are, what events they've joined, which invoices are pending, and how active they are in the community. This level of integration has made our admin work more efficient and has allowed us to offer a more personalised and professional experience to our members. Pros The CRM system is a standout feature. It's incredibly well-integrated, allowing us to easily access all relevant information about our members in one place—from contact details and event attendance to payment history and engagement level. This makes it so much easier to stay on top of our relationships and respond to members’ needs quickly. The platform also makes communication simple and efficient. We can send out targeted emails, notifications, and campaigns to the exact audience we want to reach, all from within the system. That level of control and flexibility is incredibly helpful. The events module is another highlight. Setting up registration pages, ticketing, and managing attendees is intuitive and smooth. It saves us a lot of time and adds a very professional touch to our events. Overall, the platform brings everything together in one place, making it much easier to manage a community effectively. Cons The Knowledge Library is very useful and allows us to share important content, but visually, it could be more engaging or dynamic. The current design is fully functional, but a refresh could make it even more appealing for users exploring resources. Alternatives considered [Eudonet](https://www.capterra.com/p/185138/Eudonet-CRM/) Reason for choosing Glue Up All the available functions, payments and invoicing module. Review Source Danna F. Exec. Director Management Consulting Used the software for: Less than 6 months ### "NOT for Associations unless you have the staff time to spend inside and outside making members value this platform." February 27, 2026 2.0 I would use another system completely. I manage multiple associations and this system is NOT one I would recommend. Pros Fairly easy to figure out campaigns and community. I tried to give it a fair shot despite what my members told me the first week on the job. But, this is NOT a sophisticated membership database. Cons Seasoned Assn Veteran. NOT an innovative system. If you are ok with spending staff time figuring out reports, waiting on customer service and work arounds, this is the platform for you. Associations poll members...not with Glue Up. Association communities like to search for a conversation, not with Glue Up. Want to change static things on your website like the year of an event? Not in Glue Up...their staff control typical yearly changes. Change in staff and need to change the picture or contact info, don't ask Glue Up staff. They are very slow to change. Switched from [YM Careers](https://www.capterra.com/p/186894/YM-Careers/) I didn't make the switch. Previous ED did. Review Source DS Darlene S. Director of Operations Non-Profit Organization Management Used the software for: 6-12 months ### "Event management is a plus other things not so much" December 22, 2025 4.0 It has been good onboarding was difficult and needs improvement. We were told things that really didn't happen and data merge did not do what we were told it would do. Pros Event registration and management is easy you can tell the platform started as an event management software. Cons Finance fees on ticket transactions and cost of product. Managing memberships and contacts is too cumbersome. Need more ways to manage and merge memberships for groups. Switched from [WildApricot](https://www.capterra.com/p/76116/WildApricot/) We needed a place for communities across our organization Review Source VR Verified Reviewer Business Development and Marketing Manager Printing Used the software for: 6-12 months ### "Printing SA" November 19, 2025 4.0 So far so good, can't complain. It has definitely been well received by all stakeholders internally and externally. Pros Customer Support, Event Management, Event Registration, and Value for Money are all hallmarks of what makes this a great platform. Cons It can be very technical, and it has limited templates for Campaigns. We would also appreciate the ability to load our own templates. Alternatives considered [MembershipWorks](https://www.capterra.com/p/137032/MembershipWorks/) Reason for choosing Glue Up It has a lot more functionality, and we were able to migrate our data seamlessly. Review Source AT Anna T. Communications Director Non-Profit Organization Management Used the software for: 6-12 months ### "Unexpected benefits and great value!" December 19, 2025 5.0 It's great to have a proper CRM / AMS with all our membership in one place. It has also helped us think through our decisions as an association. Pros We have been pleased with the customer service, ease of use, and the event capabilities of the Glue Up. As the communications director, it has given me more ways to connect with the membership. It's a great value! Cons We had some minor struggles with our own understanding of the dues collection setup the first time around. But customer support got us back on track, and we're all set up for next year. Alternatives considered [ToucanTech](https://www.capterra.com/p/140805/ToucanTech/) Reason for choosing Glue Up It had the suite of capabilities that we were looking for. Review Source MN Mendy N. County Auditor Recreational Facilities and Services Used the software for: 6-12 months ### "Glue Up Membership Software Fits Just Right" May 5, 2025 4.0 Glue Up is a great option for any size entity. Representatives were very informative of program features. There were plenty of training resources available. Our account Manager checked in with us throughout the year to see if we had any problems or to just update us on program changes. Price was very reasonable. We were up and running quickly. Pros Ease of maintaining memberships with one app. Members are invoiced automatically by the software through email instead of our old way of using a database to create/print invoices and mailing them. Sending a mass communication to members is very simple as well. Great option for our small, county owned golf course club. Cons I wish it could generate a report of account balances for each member to keep a record of all past due amounts. We have only used Glue Up for about 6 months, so maybe I just haven't discovered the right option yet. I can view individual membership accounts and outstanding invoices. I would just like to print a report of all member balances as of a specific date for Board review. Alternatives considered [MemberClicks](https://www.capterra.com/p/133851/MemberClicks/)[Neon CRM](https://www.capterra.com/p/102088/NeonCRM/)[i4a AMS](https://www.capterra.com/p/32449/i4a-AMS/) Reason for choosing Glue Up \[sensitive content hidden\] with Glue Up was quick to follow up with the inquiry. He showed a demo of the product after talking with me to see what our club needed. Price was very reasonable. I originally just wanted a foolproof membership program to invoice members and process payments easier. He showed me several features that would possibly be useful for the club as we progressed. Switched from [Microsoft Access](https://www.capterra.com/p/233275/Microsoft-Access/) Our bookkeeper would change the membership database unintentionally which created problems trying to generate invoices. She also would confuse payments because there wasn't enough detail on the invoices. I was looking for an option that would be easy to learn for non-accounting experienced employees for a reasonable cost since we are a small entity. Also figured it would provide an easier way to report club activity to the Board. Review Source LG Lindsay G. Executive Director Law Practice Used the software for: Less than 6 months ### "Seamless Onboarding and Powerful All-in-One Membership Platform" September 11, 2025 5.0 Our overall experience has been very positive. From implementation through launch, Glue Up has helped us streamline how we manage member engagement and events. The support team guided us step by step, making what could have been a heavy lift into a straightforward transition. We’re already seeing the benefits of having one centralized platform and are confident it will continue to add value as we expand its use. Pros The onboarding process was seamless, and the support from \[sensitive content hidden\] and the Glue Up team was excellent—responsive, thorough, and proactive. The platform itself is intuitive, with strong tools for managing memberships, events, and communications all in one place. Cons Because Glue Up is such a comprehensive platform, it takes some time to get familiar with all the features. The breadth of functionality can feel a little overwhelming at first, but the training and support help smooth that learning curve. Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Glue Up They offered greater functionality and a better price. They really took care with the sales process to find out what we needed in our product, rather than just giving us a list of features that were all extra fixed costs. Review Source BT Bob T. Executive Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Easy Onboarding-- Excited to Go Live!" June 4, 2026 5.0 Onboarding and web development have been supportive. I'm excited to get started and rolling out a more robust engagement experience for my members. Pros Onboarding has been well thought out and easy to implement. The process made it easy to get to a go-live status. I like how clean the database is and how quickly I can find member and contact information. I also love that all my email management, event management and communities are in one place. Great value. Cons It would be nice for some of the modules to mimic functionality in email or event builder systems. But the modules can do all the same things, just a few more steps. Alternatives considered [ChamberMaster](https://www.capterra.com/p/144469/ChamberMaster/)[GrowthZone](https://www.capterra.com/p/124449/GrowthZone/)[YourMembership](https://www.capterra.com/p/76329/YourMembership/)[MemberLeap](https://www.capterra.com/p/47310/MemberLeap/) Reason for choosing Glue Up Best fit out of the box to our membership situation and needs. Review Source LH Lisa H. Chapter Executive Director Non-Profit Organization Management Used the software for: Less than 6 months ### "New but Excited! " July 23, 2025 5.0 Although using Glue Up is new with my organization, it's been fairly easy to learn and the support through the setup process has been EXCELLENT! I can't wait to see what we can do together! Pros The interface is user friendly and will increase member engagement. I love how we can customize our events with their own mini-web page that allows attendees to comment and really get one another excited about what's to come. Cons It doesn't have an available storefront, which I misunderstood, but hopefully it's a capability that can be integrated at some point. Alternatives considered [GrowthZone](https://www.capterra.com/p/124449/GrowthZone/) Reason for choosing Glue Up The presentation was heads above the rest and my Board was sold on the available features and pricing. Switched from [WildApricot](https://www.capterra.com/p/76116/WildApricot/) Previous platform was outdated and clunky, not as user or admin friendly. Review Source EF Emma F. Finance and Projects Lead Events Services Used the software for: Less than 6 months ### "Recommended CRM system" March 5, 2025 5.0 Overall my experience with Glue up is positive. Pros Easy to use and holds a lot of information that can be adapted to make it relevant to your company needs Cons At the moment, certain features are manual (merge duplicates), which can be time consuming with updates. A lot of these come from exciting companies that are already in Glue-up not automatically 'popping up' when a contact starts typing their company name Switched from [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) I wasn't employed by the company at the time of the switch Review Source LM Lisa M. Admin Officer Education Management Used the software for: 2+ years ### "GlueUp experience" December 19, 2024 5.0 We have found our experience using GlueUp to be great. Pros My organisation has been using GlueUp for a number of years now. The system is great, easy to use and they are continually improving the functionality to suits their users. Our account management team are very flexible with us, which we appreciate so much. Cons There is not much to dislike but I would love for them to be able to add functionality that allows for a % of the invoice amount to be passed onto the customer when they pay with cc. Our organisation is losing a lot of money because this functionality is not available. I would also love to be able to create 1 invoice for more than 1 registration from the backend (this feature is only available in the frontend). Switched from [Member Evolution](https://www.capterra.com/p/124470/Member-Evolution/) Previous CEO decided to change and just chose GlueUp Review Source EE Eleric E. Systems specialist Non-Profit Organization Management Used the software for: 2+ years ### "Many features and each day increasing more" June 14, 2024 5.0 Pros After sales and platform availability. Very complete platform and features that help an organization a lot in its day-to-day work. Ease of use and implementation. Customer support. Cons Nothing! Excellent platform and service! Alternatives considered [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[Ploomes CRM](https://www.capterra.com/p/207290/Ploomes/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[Zendesk Sell](https://www.capterra.com/p/199865/Zendesk-Sell/) Reason for choosing Glue Up Features, integrated native modules and cost-benefit. Switched from [Omie](https://www.capterra.com/p/191350/Omie-ERP/) Features, integrated native modules and cost-benefit. Review Source NE Noah E. Administrative Assistant Non-Profit Organization Management Used the software for: 6-12 months ### "Glue Up is Easy to Implement and Manage" September 8, 2025 5.0 10/10. Very responsive and the platform was easy to integrate in our business practice. Glue Up will take the time help make your work with them as smooth as possible! Pros Customer Service is great. The platform is easy to learn and when you run into any tech issues Glue Up support can help solve the problem with a quick response rate. Cons There seemed to be some issues with the QuickBooks integration that caused issues for our accounting. That has since been resolved but it makes we wary to trust the system completely. Review Source Kilmer M. Senior Director of Advertising Financial Services Used the software for: 2+ years ### "Integrated software for events and communities." April 9, 2025 5.0 Glue Up is a solution that automates and improves communication with our clients and communities. It allows for the simple creation and promotion of events, facilitates the collection of participant data, and is a key tool for managing sales-focused events, such as conferences, webinars, and product launches. Pros Glue Up facilitates the ability to generate sales leads, foster strong customer relationships, enhance the customer experience, and obtain strategic insights through data analysis. Cons I do not detect any difficulties or objections that need to be mentioned about this tool. Review Source JG Jeremy G. Communications and Network Manager Non-Profit Organization Management Used the software for: 2+ years ### "Glue Up Review" March 19, 2025 5.0 We enjoy using the platform and are grateful to our personal Glue Up support team \[sensitive content hidden\] and \[sensitive content hidden\] for their ongoing support and kindness. Pros Having all our contacts and memberships in the same place makes it easier to manage, the campaign module allows for nice personalisation of mailings, and the events platform is really well developed and gives our events a professional and cool outlook. Cons The platform sometimes encounters bugs and has some inconsistent configuration in some modules but it is constantly evolving and the tech team is super responsive to feedback. Review Source KE Karen E. Communications Business Supplies and Equipment Used the software for: 1-2 years ### "Very Great CRM " June 6, 2025 5.0 Glue Up is a program that makes my work easier. I love to make events and massive mailing. Very good. Pros Glue Up is very easy to use, and I like the style of the email templates, for example. I love how quickly they respond to technical issues. Cons Sometimes when I spend too much time, for example creating an event and creating an email, the program goes blank and I have to log in again. Review Source BK Bridgette K. owner Retail Used the software for: 6-12 months ### "Stick with Glue Up" November 3, 2025 5.0 Pros The interface and required navigation for Glue Up is beyond user friendly. The customer support was readily available if I had any questions or concerns. Great value for your money. I used this software for Events registration and also sales management. Cons I did not experience any cons as of yet with the software. The software worked as needed and has been an asset to my business. Review Source AX Ady X. Marketing Assistant Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Marketing Email" March 13, 2025 5.0 Layout is simple and overall very aesthetically pleasing, and easy to use. Pros Published emails can be copied to the drafts folder and edited again. Cons None found yet, because fewer functions are used Review Source SP Siddharth P. Technology Non-Profit Organization Management Used the software for: 1-2 years ### "Membership Management Made Easy By GlueUp" November 19, 2024 4.0 Overall we are happy with the platform's offerings and services. Our Membership management and reporting are streamlined as compared to the earlier process which was manual. Pros Membership Management and Event Management Cons Third Party API integration into the software Review Source TE Tanneke E. Executive Director Non-Profit Organization Management Used the software for: 6-12 months ### "User friendly platform" July 2, 2024 4.0 I'm absolutely amazed by all the features it offers! Pros The program is incredibly easy to use. I grasped it quickly without the need for extensive training sessions. It provides numerous features and options that can be tailored to suit the needs of any organization. Cons Even though it provides templates for transferring members, this activity is always time-consuming. Review Source KC Kim C. Marketing and Communications Director Health, Wellness and Fitness Used the software for: 1-2 years ### "Not useful for an association with over 500 members" June 10, 2024 1.0 Pros The profile page is similar to Facebook which some members like. Cons Too many cons to list, but you don't have access to your website reports. It is not user-friendly when it comes to navigating through the backend of your website (Your Membership was so much easier). Members constantly have problems with navigating through the system...don't know how to respond to posts, can't figure out how to opt-out of notifications. Reason for choosing Glue Up I didn't have a choice in this matter. New ED didn't ask us what was working before deciding to change. Review Source Brecht T. Deputy General Manager Used the software for: 1-2 years ### "Excellent All-in-One Platform to manage Events, Memberships, CRM, Email Marketing and Finance" October 18, 2017 5.0 Pros As an active Chamber of Commerce, we were looking for something that would enable us (and improve) to manage our events, members, email campaigns, CRM, collect payments and be user-friendly at the same time. We wanted to replace several out-dated technologies and instead use one software for our internal operations. It also happened that at the same time we were looking for a new website solution and EventBank was in the process of launching a new solution for Chambers of Commerce. This resulted in a new (mobile compatible) website that was delivered within 4 days against a competitive price and at the same time easy to use and manage. The support we received all our three chapters across China was very well starting with personal kick-off calls, following online webinars and a good FAQ section. Once you have a look at the platform everything becomes easy. Best part for me as Deputy General Manager is easy set-up of roles & permissions to manage and restrict access to certain pages for temporary staff and some of our interns. Also, our members can now update their information and manage their own profiles. Creating Events has never been easier with Members now being able to sign up online and pay for the event using their preferred method. Personally, I am also a fan of the EventBank Manager mobile app. Easy to monitor sign ups for events, membership renewals, email campaigns and check in attendees on spot. Cons EventBank's all-in-one platform has few shortcomings that I can think about and it has meet our expectations. We are looking forward to the new products features that are being released in the (near) future. Review Source JJ Jasper J. Executive Committee - Membership Food & Beverages Used the software for: 2+ years ### "Glue Up - An excellent tool for Association Management." May 21, 2023 5.0 We previously got a company to build a customise Mobile App for our member and events management, but it was full of bugs, which made many members frustrated and upset. Ever since we switched to Glue Up, our members have enjoyed the new system, with almost no complains about it. Engagement with our members have also increased with the use of the Glue Up system. Glue Up has many of the features (and more) which we had to customised for our previous mobile app, thus using it was breeze. Pros Glue Up has been an integral part of our association's member management and function. We love that it combines Member Management, Events Management, and Electronic Marketing, on a single platform. We also love how Glue Up is constantly seeking to improve/upgrade itself and products, whether it is user experience, new functions, or feedback on backend CRM. There's always trainings available on the new rolled-out functions, and their team is always available when you need them. Cons All has been good so far, and they are always open to hearing our feedback to improve. Review Source mR michelle R. admin Human Resources Used the software for: 6-12 months ### "Glue Up Review " April 10, 2024 5.0 Robust Features, Customization and Flexibility, User-Friendly Interface My overall experience with Glue Up has been positive. Pros Event Management ,Membership Management, CRM Functionality, Integration Capabilities, User-Friendly Interface, Support and Training Cons Customization Limitations, Support and Documentation Reason for choosing Glue Up Features and Capabilities: Glue Up offer a unique set of features or a specific combination of capabilities that align well with our needs. This could include event management features, membership management, email marketing tools, and integrations with other platforms. Ease of Use: Glue Up is user-friendly and intuitive design, making it easier for users to adopt and navigate compared to other CRM systems that might be more complex or have a steeper learning curve. Integration Capabilities: Integration with other tools and systems within the organization's tech stack is essential for seamless data flow and automation. Glue Up excel in this aspect, offering integrations with popular third-party applications. Support and Training: The availability of comprehensive support, training resources. Glue Up provide excellent support services, ensuring users get the assistance they need when implementing and using the CRM system. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.