# Page 4 | Glue Up Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Glue Up the right Event Management solution for you? Explore 191 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/134209/Glue-Up/reviews --- Glue Up 4.5 (191) [View alternatives](https://www.capterra.com/p/134209/Glue-Up/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 18th, 2026 # Page 4 - Reviews of Glue Up ## Showing most helpful reviews Showing 76-100 of 191 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use HR Heston R. Managing Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Privacy issues, Failed delivery and refusal to refund any of our US$34,105 - stealing from a Charity" September 29, 2021 1.0 The delays and issues piled up to the point that we had to delay our entire project by nearly a month, incurring additional costs from our website developers due to the work required to meet the Glue Up integration requirements, and then be again changes once realised that the Glue Up product was not what was originally discussed as most compatible for our user needs and membership base. We requested to exit from our agreement, and only then were we finally contacted by Glue Up representatives from Mainland USA. \[SENSITIVE CONTENT\] immediately identified that the team they had us assigned to were not capable fo the task "and should never have been assigned our account". We discussed and sought to rectify the issues with further conversations, however the damage to the trust of my staff and the realised differences in discussions from sale to execution we too great, so we continued to request to exit from our agreement with the 30 days period as required. Since this time, \[SENSITIVE CONTENT\] have rarely returned email let alone avoided our meeting calls. They have refused to refund any of our money, despite agreeing that there was at least US$20,000 of what we paid for not yet incurred or consumed by Glue Up in the process to date. They offered to provide a US$20,000 "Credit" to our organisation, refusing to any actual refund of our money paid up front. We are now literally held hostage, with no more replies, and no refund still. This is the way they deal with a Charity... Pros The promises made in the sales process - that were not followed through with in the delivery, or terrible customer service. Let alone the privacy concerns and now refusal to refund for services not embarked upon or delivered. Absolutely disgusted and disappointed in this unethical and unprofessional conduct. We would never recommend Glue Up based on our experiences over these last 3 months still without resolution and now theft of our charity funds. Cons We are an Australian Veteran Health & Welfare support Charity. From the outset, myself & my team engaged in a very competent & supportive sales process with a representative located in Bali. We were required to pay US$34,105,000 up front prior to then being turned over to a team based in mainland China. From there we encountered a continuous stream of issues including language barriers, incomplete tasks requiring constant email chains to follow up verbal conversations that appeared to expire on completion of calls. We additionally had very real privacy concerns given we requested and were sold on a product that would be responsible for supporting our membership base of over 30,000 Australian Veterans. The delays & issues piled up to the point that we had to delay our entire project by nearly a month, incurring additional costs from our website developers due to the work required to meet the Glue Up integration requirements, and then be again changes once realised that the Glue Up product was not what was originally discussed as most compatible for our user needs and membership base. Reason for choosing Glue Up Due to the promises made in the sales process - that were not followed through with in the delivery, or terrible customer service. Let alone the privacy concerns and now refusal to refund for services not embarked upon or delivered. Absolutely disgusted and disappointed in this unethical and unprofessional conduct. We would never recommend Glue Up based on our experiences over these last 3 months still without resolution and now theft of our charity funds. Review Source sG shweta G. growth marketer Marketing and Advertising Used the software for: 6-12 months ### "Best all in one User friendly management tool" February 27, 2023 5.0 We had no idea how many people were actually reading our mails. These facts and figures were produced by Glue Up to clarify the literacy quotient. Pros It's easy to use. The features are user-friendly and supports online payments. Glue-Up is a game-changer Cons Nothing I particularly dislike about this app, but sometimes there some issues arise. otherwise glue app solve its problem quickly. Review Source DG Dani G. Senior Officer Events and Partnerships Relaitons Non-Profit Organization Management Used the software for: 1-2 years ### "An integral tool in our operations" November 17, 2022 5.0 Event management, contact management, committee management, and member management are all being streamlined by using Glue Up. This increases our efficiency and benefits us greatly. Pros The interface is very user-friendly, and the capabilities on offer are extensive and relevant. The simplicity of the design and the functionality make this platform stand out.The staff are also accommodating and are quick to assist us if needed.The bank of information available with tutorials on how to get the maximum out of Glue-Up is also helpful.We use this platform for the majority of our business and are continuing to look at ways to integrate furtherBy having all contact, event, registration, and campaign details in one place, we can streamline our efforts and maximise efficiency. Particularly, the ability to group our contacts into various committees that can then be integrated into event pages is helpful. The event and registration pages themselves provide extensive flexibility while remaining entirely user friendly. Cons On rare occasions, the platform experiences some technical issues making us unable to access it. It would also benefit us to have full control over the invoice template. Currently, we cannot use this functionality due to legal requirements from Cambodia (as we must show the amount in a currency not yet accepted by Glue-Up) which is a shame. Reason for choosing Glue Up NA (Glue Up has been getting used since much of the current staff joined). Review Source NS Nicole S. Marketing & Events Manager Non-Profit Organization Management Used the software for: 2+ years ### "Glueup definitely made CRM and event management easier" December 20, 2022 5.0 Glueup definitely made CRM and event management easier for us and it is nice to have everything consolidated in one system. Having it online grants us access to the system everywhere, especially during this time of uncertainty and WFHs. Pros Event page has many templates to use, each with a different focus, so we can set up a new event page within 15 minutes. New payment menthod, Adapay, also allows us to check online payments instantly and making refunds is much more convenient comparing to it was in the past. The new feature "waiting list" is also great as it can clearly differentiate itself from the approval list. Cons While having many pre-sets templates made everything faster and easier, the backend set ups could provide more flexibility (small things like, we can only set up the event date and time, but we can't change the title of that section, which is always "SAVE THE DATE"). It would be nice to make many small feature editable, both for events page and email campaign designs. While having Adapay is a huge improvement, making partial refunds can cause issues. For example, two tickets were paid by one payment, then only one ticket was refunded, but the "total revenue" in event dashboard still shows two tickets. Review Source VR Verified Reviewer Owner/CEO Entertainment Used the software for: Less than 6 months ### "I got through my first event and realized I needed a different platform once completed " June 28, 2019 4.0 My overall experience was much better than my previous with using other softwares my only gripe was what i mentioned above. If those 4 issues can be fixed then I'd say it's a great platform but for now I'm going to be finding another option. Pros It was easy to set up the registration page and ticket options. Somewhat customizable. Check in was standard. Reporting is descent, can download excel spreadsheets for specific ticket types. Cons 1\. The top con on my list would be the payout process. Being that my events function based on ticket sales it's important that I have access to funds more frequently then twice per month. Other ticketing systems will pay you out every few days. I ran in to an issue where I needed to pay my instructors, venue and other staff but didn't have the funds available, so I had to front the money out of my own pocket. 2. The Finance Department is based in Asia therefore I would get replies regarding my concerns late in the evening rather than in the day during American business hours. 3. Ran in to some glitches with attendees not receiving their confirmations. 4. Couldn't figure out how to bring on team members to help check people in without revealing full financials. Volunteers or independent contracts hired shouldn't have the ability to view this info. Unless i missed something? Review Source Response from Glue Up July 12, 2019 Thank you for your review and honest feedback. Customer satisfaction is our highest priority at EventBank, and we are taking your review with the utmost seriousness and have already put in future updates and plan to improve customer experience with the product and services we provide. You'll be pleased to find that we do have an option available to create temporary profiles so that volunteers and independent contractors can check people in to events without having access to your entire account. In addition, we strive to consistently improve our software to make it more user-friendly as well as regular updates to our EventBank HelpDesk with new documentation, content, and tutorials on the EventBank platform. We have dedicated Customer Success Managers around the world, servicing all time zones, so that you are able to receive a response to your questions or concerns whenever you need. We sincerely hope that you'll consider using EventBank for your upcoming events again. Brian JJ Jasper J. Executive Committee - Membership Food & Beverages Used the software for: 2+ years ### "Glue Up - An excellent tool for Association Management." May 21, 2023 5.0 We previously got a company to build a customise Mobile App for our member and events management, but it was full of bugs, which made many members frustrated and upset. Ever since we switched to Glue Up, our members have enjoyed the new system, with almost no complains about it. Engagement with our members have also increased with the use of the Glue Up system. Glue Up has many of the features (and more) which we had to customised for our previous mobile app, thus using it was breeze. Pros Glue Up has been an integral part of our association's member management and function. We love that it combines Member Management, Events Management, and Electronic Marketing, on a single platform. We also love how Glue Up is constantly seeking to improve/upgrade itself and products, whether it is user experience, new functions, or feedback on backend CRM. There's always trainings available on the new rolled-out functions, and their team is always available when you need them. Cons All has been good so far, and they are always open to hearing our feedback to improve. Review Source VR Verified Reviewer IT Education Management Used the software for: 2+ years ### "Simple but pain-staking" September 1, 2020 3.0 Pros Easy customer management. Having an event management together. Cons Events and Newsletter created with the template that are not the latest design trend. Editing your event and Newsletter are limited with built in function. Function that are free with others CRM are a paid service such as API integration and Google Analytics tracking. It like having an excel file with customer information in it and you need to add in a customer one by one. Server are slow and sometime will stuck and would resulted loss of work. Review Source AM Alessia M. Executive Director Non-Profit Organization Management Used the software for: Less than 6 months ### "Easy Chamber of Commerce management" July 28, 2021 5.0 Pros I like different features: 1. Members & Membership Management (renewal process is easy and time saving) 2. Events managment: easy, simple, intuitive, time saving, customizable. 3. Finance: autogenerate invoices and can be integrate with Quickbooks 4. Database and email campaign - easy to manage and time saving Cons I like most features and generally is very user-friendly. The APP is good to have but seems slower than accessing from the desktop. Overall there is nothing I really don't like or that is creating me a problem in managing the Chamber. Review Source Marcel E. Director, Community Development Non-Profit Organization Management Used the software for: 1-2 years ### "Simply idiot proof and ready to deploy without too much hassle" October 16, 2019 5.0 We are very pleased with simplicity of it. We rarely spend time training as most users simply "get it". Its simple and fast out-of-the-box solution . We now have 4 accounts running this software Pros I can create an event in 10 minutes , have the webpage out and create collateral. I can update anything all the way to the delegate app onsite in a few simple steps. We moved a few hundred members into the cloud which was relatively simple, and memebrs love the ease with the member app and the profile. Payment option are localized based on country I can assign navigation languages etc. I can assign a client to administer a section of the membership or a specific event. Cons Multi currency management is not very friendly. During setup. I cannot correct some historical items Some limitations with regards to registration setup for multiple events segments such as dinners post tours that needs to be overcome Alternatives considered [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) Reason for choosing Glue Up cost, customer service, localized interface, simplicity Review Source AT Anand T. Manager Insurance Used the software for: 2+ years ### "It is useful software for IBAI members. " January 20, 2023 5.0 useful software for all the membership operation communication. Pros Membership renewal through this portal is very easy for All our members. The support from CRM team and sales team ( \[SENSITIVE CONTENT\]) is very helpful for all our IBAI members. Now Sending Community campaign and Online Event is very easy through this platform. This software also useful for maintain our Membership data base. generating Invoice and payment receipt is simple through this platform.I would say it is useful for all the membership operation communication. Cons Membership certificate is not generated through this software. Review Source EO Edward O. President & CEO Non-Profit Organization Management Used the software for: 1-2 years ### "Modern Cloud Software for Membership Driven Organizations" July 18, 2019 5.0 My overall experience has been extremely pleasing and time saving. Time is of the essence and we need to work fast in today's business environment, Eventbank allows me to save time and get things done much quicker due to the fact that many features of running a day-to-day business are built into one portal. Pros Many great features under one umbrella. From CRM, Event Management, Social Engagement, Email Marketing Campaigns, Invoicing, Membership Management & Financing, this software enables you run your business effectively and efficiently. Additionally, Eventbank designs and maintains our primary website which provides members and users with a high end look and feel. Cons My dislikes are minor (i.e. more member to member engagement features) Alternatives considered [WildApricot](https://www.capterra.com/p/76116/WildApricot/) Reason for choosing Glue Up Eventbank was the most professional looking software that I found. Switched from [ChamberMaster](https://www.capterra.com/p/144469/ChamberMaster/) I needed something that combined email marketing, event management, CRM, Finance and Membership Management into one system. After much research of other membership management software programs, I found Eventbank to be the best of all. Review Source Adrian D. CEO, Chief Empowering Officer Human Resources Used the software for: I used a free trial ### "My Glue Up experience " August 23, 2021 4.0 Overall, the experience was pleasant and exciting in spite of a few bumps which can still be improved. My guests generally had a good time and they are looking forward to another round. Out of 21 guests I invited, only 16 made it because the others found it tricky to install the app before the start of the event. I realized not everyone is tech-savvy but this is also an opportunity for the app to be developed further for easy use. Pros It's a great platform to connect, network, interact and build relationships with other pros from various industry within a short span of time. It's also fun and exciting because you'll never know you you'll meet next. I highly recommend this to business leaders, consultants, freelancers and others looking for an easy-to-use platform that can deliver positive results. Cons 1\. Sometimes the matching and waiting period takes time: even if it gets refreshed, for some reason, it hangs 2. The notification icon that time is running out is too small 3. Some users on a smartphone and tablets cannot experience the app; this can be a challenge since people are on the go and most users will use their phones 4. The design inter phase looks a bit dated 5. You cannot see everyone upon arrival; there is no mood-setter function 6. After pressing the green or go button, you still have to press your HD cam "allow" before it connects with the next person waiting on line Reason for choosing Glue Up It was highly recommended to me and it provided a good experience overall Review Source MZ Marian Z. Chair Non-Profit Organization Management Used the software for: Less than 6 months ### "Great NGO management software at fair price" April 6, 2024 5.0 Pros A lot of features, great interface, very modern software. Cons Quoatas for contacts, emails and events require careful management. Alternatives considered [White Fuse](https://www.capterra.com/p/173944/White-Fuse/)[WildApricot](https://www.capterra.com/p/76116/WildApricot/) Reason for choosing Glue Up Best set of features for the price. It allowed us to do what we needed and added some extra functionality. Wild Apricot seemed outdated, White Fuse was lacking. Switched from [CiviCRM](https://www.capterra.com/p/79192/CiviCRM/) Wanted to remove admin overhead associated with using open source product. Review Source RE Rodnell E. Chamber Services Associate Consumer Services Used the software for: 6-12 months ### "A one-stop shop for customer relations management!" March 8, 2024 4.0 Pros It streamlines event management through creative event pages, and efficient attendee check-in. The customizable database consolidates a CRM platform with an email marketing platform further enhancing convenience for organizers and participants alike. Cons Beside Glueup’s regular down times at certain hours, its mailers also lack the customization other platforms provide. Its events page also has downsides with its limited features, especially for larger-scale events. There are also several glitches with membership renewal especially if there are open invoices. We’ve encountered invoices that were open for 2023 and saw that it was changed to 2024. Review Source Jeff C. Assistant Manager - Digital Marketing and Communications Airlines/Aviation Used the software for: 1-2 years ### "All-in-one Membership/ CRM/ Event Management Platform" March 27, 2020 5.0 That's seamless. The automation programme helps to save paper, and can enable the system to send auto-email to the members/ attendees with customisation function. Love the convenient set up a professional webpage in 10 mins. Pros Integration with Membership, CRM, Events, Marketing and Finance altogether, and it could be the only platform to support the organization's operations. Value for money and great customer success team to answer any kind of questions to accommodate our business needs. Cons It can beef up a little bit of the campaign module to have more targeting and re-targeting functions to leverage the all-rounded marketing efforts. Alternatives considered [EventX](https://www.capterra.com/p/152669/EventXtra/) Reason for choosing Glue Up Valuable and best fit for a membership-driven organization Review Source MM Manzar M. Senior Event Manager Real Estate Used the software for: 2+ years ### "Intuitive design, speedy sign up and onboarding" May 14, 2021 4.0 I am solving a problem or managing and automating events without getting overwhelmed. This software has helped me in getting things done, especially the digital side of things for managing events for my clients, without any headaches. Pros Their backend interface is quite intuitive. You just learn it on your own which saves time in managing and automating tasks. I run an event management company with focus on wedding events, and I know how easy it is to set up an upcoming events page, then promoting that event, then managing resigtratoions, then getting feedback on how everything turned out. especially in the wake of Covid 19, Glue up software has really helped me in managing my events coronavirus free Cons some of the SEO related features at the backend are not really needed especially meta keywords. they can consider removing those features adding more features that are needed In 2021. Reason for choosing Glue Up Because of their pricing and the number of features they are adding on a regular basis, they are getting there to become one of the best choices when it comes to event management tools. Review Source mH manuel H. administrador de plataformas Computer Software Used the software for: 6-12 months ### "lo que vivi con glue up" April 2, 2022 5.0 GlueUp ha cambiado nuestra vida y nos ha ayudado a mantener nuestra imagen profesional y fresca con apoyo del equipo de expertos de GlueUp . Pros GlueUp respalda nuestro negocio con su solución CRM integradas el software de gestión de eventos facilita la gestión integral de nuestros eventos y seminarios y nos permite proporcionar a los miembros funciones de usuario interactivas y personalizadas ya que Como empresa mediana y en crecimiento, también apreciamos el servicio personal que brindan nuestros gerentes de cuenta, ya que nuestro objetivo es el servicio personal Cons para nuestro infortunio debido a requisitos legales en nuestra jurisdicción, no podemos usar ciertas funciones, incluidas nuestras funciones de facturación para disgusto Si bien es casi imposible encontrar un software que satisfaga completamente todas las necesidades de cada organización sin crear una solución personalizada a cada empresa de manera individual Alternatives considered [YourMembership](https://www.capterra.com/p/76329/YourMembership/) Reason for choosing Glue Up se me fue recomendado por un compañero de un anterior empleo y me dio la oportunidad de ver su funcionabilidad de manera personal y eso fue lo que me permitió decidirme por este software Review Source Mas Idayu H. Information Technology Assistant Oil & Energy Used the software for: 6-12 months ### "RSVP management easily with Glue Up" August 9, 2022 4.0 Pros Professionalizing our databases and event operations, such as invites, response monitoring, finances, and more, was made possible with GlueUp. GlueUp's subscription procedure is simplified and the most effective system with few costs. Members' info is well protected. Cons Sadly, owing to our country's legal constraints, we could not access certain of the functionalities, notably the billing option. Although it is nearly difficult to discover software that will fulfill all of an organization's needs, there are several options available. Review Source KM Katalina M. Ing. Sistemas Information Technology and Services Used the software for: 2+ years ### "Glue Up me ha funcionado de maravilla." July 18, 2023 5.0 Pros esta herramienta me ha servido de mucho para mejorar en mi trabajo gracias a la gestion de membresias. Cons Me gustaria que la mensajeria automatica pudiera personalizarce mas a fondo. Review Source CMT Christina Maria T. Communications Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Has a lot of potential once improvements are made." November 26, 2019 4.0 In terms of event management, we find it easier to track, manage, and promote all our events. We no longer have to use separate programs to create events and send out campaigns or invites to our members and subscribers. Payments are now easier to track and count. As we are still generally new in using the software, I believe that an in-depth orientation and training is needed. Customer service can also be improved. There is room for improvement in terms of customization and report generation for clients. We have been approached by other companies offering customizable report generation services that is fitted to our organizations needs. Pros \- Event management features. - Event page design templates. Cons \- We cannot use HTML to personalize campaigns unless we create a new template. - The organization's logo is very small when it shown on the event page. - No way to customize logo placement. - The campaigns get cut-off in Gmail when it reaches a certain length. - Navigating, categorizing, and customizing the membership listing to fit our needs is hard to do. - Event Calendar Campaign layout is not customizable - Limited Email and Contact allowances. Review Source TS Thilaga S. Executive Communications Non-Profit Organization Management Used the software for: 1-2 years ### "User-Friendly" October 18, 2019 5.0 I am very happy as it functions as one stop centre for both event and membership management. Pros I have been using the EventBank software for almost 1 year above. At first, to be honest, I hesitated to switch to EventBank from the previous software (the feel to stay in the comfort zone even though it wasn't). Reluctantly, I chose EventBank due to recommendations from my employer and they proved I was wrong. EventBank made my life easier. There few points I would like to state here to justify my statement. EventBank is user-friendly. Any software be it advanced or more advanced, but if it not user-friendly, it will not be useful for the users. But EventBank's features are simple, not complicated and easy to understand. EventBank is an online event management software focused on customer reviews on events and membership management with excellent financial details as well. It includes review monitoring, review generation, review marketing, social publishing, social engagement and many more. Apart from that, EventBank has its own brilliant and respectable technical team. I would like to mention here about representative who has been super supportive throughout the months I have been using this software. Cons The least that I liked about this software is there should be linked with the respective organization's banks. Review Source CZ Candice Z. Deputy Director, Beijing Office Non-Profit Organization Management Used the software for: 1-2 years ### "Best event management software" November 4, 2022 5.0 Pros The event management and registration functions are my favorite parts of Glueup system. It's super easy to access, and beginner-friendly to work around. The payment option includes both China-preferred Ada pay and credit card options, which makes it easy for our users with different needs. Glueup also provides great client services. Their client managers are reliable, professional and responsive, and have been my irreplaceable partners in all events. Cons To due unexpected server challenges, Glueup system might be slow from time to time. Review Source Mayank S. Founder Design Used the software for: Less than 6 months ### "Perfect Community Management Solution" July 21, 2023 5.0 I want to share my positive experience with GlueUp, a remarkable software that helps in networking and community building through its online community platform. I wholeheartedly suggest GlueUp to anyone who wants to enhance their network and develop a thriving community of individuals with similar interests. Pros Within our organization or community, I find it effortless to establish connections with fellow members, exchange valuable information, and foster meaningful relationships. Cons For some users, mastering all the capabilities may pose a steep learning curve, especially if they only need a few of the available tools. Review Source MT Mya T. Operations Manager Non-Profit Organization Management Used the software for: 6-12 months ### "User-friendly platform with powerful CRM tools and great customer support" November 1, 2021 5.0 Since using Glue Up, we have become more productive as the system is very smart with lots of integrations and automations in place. Ability to collect online payments is definitely a big bonus for us. Pros Easy to use, smart and automated. Ability to integrate cross-platform is very helpful. Cons Ability to produce analytical graphics for reports. Review Source VR Verified Reviewer jefe de tienda Defense & Space Used the software for: 6-12 months ### "Lo mejor para los mejores." January 1, 2023 5.0 Mi experiencia es muy buena siempre se a utilizado en la empresa donde laboro ya que nos hace crecer siempre en todas las campañas es una excelente inversión. Pros Me gusta la herramienta ya que puedo manejar desde mi todos los eventos que cree y el software me ayuda a hacerlo crecer es lo que mas me gusta es muy intuitiva y básica. Cons De esta herramienta estoy muy contento no me puedo quejar. Review Source Similar Products Featured