# Page 5 | Glue Up Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is Glue Up the right Event Management solution for you? Explore 191 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/134209/Glue-Up/reviews

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Glue Up

4.5 (191)

[View alternatives](https://www.capterra.com/p/134209/Glue-Up/alternatives/)

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Last updated March 18th, 2026

# Page 5 - Reviews of Glue Up

## Showing most helpful reviews

Showing 101-125 of 191 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Genesis G.  
Marketing Specialist  
Marketing and Advertising  
Used the software for: 1-2 years

### "Glue Up Review"

March 6, 2023

5.0

Pros

The user—friendly software is a very convenient tool for maintaining members and contact committees. Also, support has been beneficial throughout.

Cons

Email costs are expensive and the organization's logo is tiny.

Review Source

JL

Jerônimo L.  
CEO  
Management Consulting  
Used the software for: 2+ years

### "Avaliação do Glue Up"

March 28, 2023

3.0

Boa, mas precisa melhorar muito para justificar uma relação custo/benefício favorável.

Pros

É um ótimo recurso para CRM e um bom recursos para gestão de entidades de classe.

Cons

O sistema tem instabilidades, a versão brasileira tem muitos bugs, o suporte técnico é ruim.

Reason for choosing Glue Up

Indicação de consultores nos EUA.

Review Source

AM

Antonette M.  
Communications & Content Manager  
International Trade and Development  
Used the software for: 1-2 years

### "Solid Chamber Management Software"

August 27, 2019

4.0

Overall, the experience with EventBank has been largely positive and we hope that EventBank continues to listen to customer feedback and comments in order to facilitate continuous product development.

Pros

The software focuses on providing many of the functions that a chamber of commerce requires, especially for events management and CRM.

Cons

While EventBank provides for many of the chamber's needs, one of the challenges has been certain levels of customization, such as for the finance module, in order to comply with local laws.

Alternatives considered

[ChamberMaster](https://www.capterra.com/p/144469/ChamberMaster/)

Reason for choosing Glue Up

Best offer vs software capability

Switched from

[Lotus Notes To Office 365 Migration](https://www.capterra.com/p/178657/Lotus-Notes-to-Office-365/)

Outdated software

Review Source

JP

Julian P.  
Administrative and financial Director  
Human Resources  
Used the software for: 1-2 years

### "Wonderfull Experience"

September 23, 2021

5.0

Using GlueUp has been a magnificent experience, because it allows me to offer service and value oriented towards the satisfaction of our clients.

Pros

Using GlueUp has been a magnificent experience, because it allows me to offer service and value oriented towards the satisfaction of our clients.

Cons

Nothing in general, at this moment all is fine

Review Source

LD

Leslie D.  
Co-President  
Events Services  
Used the software for: 2+ years

### "An Amazing Platform"

March 12, 2024

5.0

Pros

GlueUp has been by far the BEST event and attendee management platform that I have ever come across. No other platform comes close to how visually appealing GlueUp's event pages are or have the functionality and attendee check-in system as GlueUp. I honestly have very few things I can nitpick about GlueUp.

Cons

The only thing that I wish GlueUp implemented was a more simple way to cash in our event sales. It would be nice if we were able to manually do it through the platform instead of having to communicate with an individual over email to receive our event proceeds. Also, another challenge has been having to set up a business bank account in China in order to receive the funds. It would be nice if we can link personal bank accounts or receive the funds in a different way such as Alipay or WeChat.

Review Source

EL

Erik L.  
Designer  
Civil Engineering  
Used the software for: 1-2 years

### "Perfect community and membership management software"

November 18, 2022

5.0

We can do everything we need to do to run events and manage our larger community from one place. Experience is much better for us and also for our community, we now spend less time managing various tasks.

Pros

All features we need are offered in one platform and everything works together great - event management, membership management, event pages and more. Customer support is also great, I usually get a reply to any question within an hour.

Cons

Nothing I would hate, sometimes Glue Up platform is running bit slow, but nothing major.

Review Source

ER

Eve R.  
General Manager  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "SwissCham Southern Africa"

February 22, 2021

4.0

GlueUp has changed our life and assisted in keeping our image professional and fresh looking, Great support from the GlueUp team too.

Pros

Through EventBank (now GlueUp) we professionalised our database as well as our event management, which includes invitations, RSVP tracking, payments, etc. Mailings are quick & easy, Membership renewal process in GlueUp is streamlined, and with limited resources the the most efficient way. Strong protection of Members' data.

Cons

Some bugs are still in the system; templates often change colours, payment option via USA not a good solution for South Africa; need local payment option. Interface to SAGE would be brilliant.

Reason for choosing Glue Up

The only all-inclusive package available at the time at a decent price, meets the needs of a Chamber of Commerce, and excellent support from the GlueUp team.

Review Source

AS

Anja S.  
Office Manager  
International Trade and Development  
Used the software for: 1-2 years

### "Simple and user friendly CRM System"

April 29, 2021

4.0

I appreciate the customer support \[SENSITIVE CONTENT HIDDEN\], who always in timely manner response on any given time of the day and week. He always follow up and is extremely helpful. Wish \[SENSITIVE CONTENT HIDDEN\] was the one, who had been the first project manager, so it wasnt so delayed. But \[SENSITIVE CONTENT HIDDEN\] is super competent and understand his customers.

Pros

The software is very user friendly and not complicated and perfect for event and membership management.

Cons

Some features and the structure not so flexible. Still feel room for improvement to enhance the features. And many extra features is a different pricing contract.

Reason for choosing Glue Up

We had a good presentation from \[SENSITIVE CONTENT HIDDEN\] and taken in consideration, this software were used among many of our peers, and gave good recommendations, so therefore we choose Glue Up.

Review Source

Laurence M.  
IT Manager  
Education Management  
Used the software for: 2+ years

### "Powerful drive the business, Honest, reliable reporting helps us refocus our business on time."

January 19, 2023

5.0

Pros

The easy way of using EDM tools， More than five years of cooperation, mutual support, and trust

Cons

People need more email templates and email designs for better email editing.

Review Source

MH

Martina H.  
Administrator & Ticketing Manager  
  
Used the software for: 2+ years

### "Eventbank were our ticketing partner for the 2018 St Patrick's Day Irish Ball "

April 24, 2018

5.0

The software made the sale and management of tickets and financial reporting incredibly easy and straightforward.

Pros

The software was easy to use, provided up to date information, allowed for the creation of reports with detailed information and the Customer Support provided by Eventbank was great, all queries were dealt with in a timely and professional manner.

Cons

The only con was the inability to create tickets for a full table as a back end user. This is an event specific con as creation of individual tickets is a very easy process

Review Source

Response from Glue Up

May 11, 2018

Thank you for such a nice review, Martina! We are so proud to be working with you for 3 years already. And as a valued customer, I have some good news to share with you - I have talked to our Product Team about your feedback and we are going to develop a feature to add group (table) registrations, so we can save you even more time when you organize the next Irish Ball!

AC

Annie C.  
Regional Manager  
Airlines/Aviation  
Used the software for: 2+ years

### "Comment from AsBAA"

November 18, 2022

5.0

Pros

The membership management are clear and easy to use

Cons

Flexibility is not enough for the application form

Review Source

JS

James S.  
  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Putting the service in 'Platform as a Service' "

March 17, 2017

5.0

I've been working on implementing EventBank as the primary platform to organize, manage, and execute group exercise events for FitFam Shanghai - we're a very active and consistent fitness community and volunteer organization based in shanghai that organizes and runs completely free outdoor and some indoor workouts. The volume of workout 'events' that we do per week has increased drastically, and with EventBank we've been able to go from a rag-tag group of volunteers to a much more organized and efficient planning group. As a grassroots movement, this kind of tool is amazing and essential for us to be able to keep doing what we love, but do it better and better. The platform not only allows us to organize teams, plan events, and disseminate information to our community in a much more efficient and organized fashion - it's allowing us to finally put together data on how large our community actually is, who our core participants are, and their motivations for coming out to exercise with us. Our organization really emphasizes the idea and practice of community, including when deciding which partners and sponsors we choose to work with. EventBank is an excellent partner for us in that regard because of the support and technical teams behind it. We feel very strongly that we aren't simply using their platform, but that we're working with a team that is both part of and supporting our community. While the platform hasn't been without some minor bugs/issues, the responsiveness of the support and technical teams to every issue is amazing, and the speed with I'm seeing issues be responded to and resolved is superb.

Pros

It's functions are very apt to fulfill many needs of our organization, and the team responsiveness is great.

Cons

There are minor issues with some of the registration functions.

Review Source

Anna R.  
General Manager  
Government Administration  
Used the software for: 1-2 years

### "Great tool for Chambers of Commerce"

October 3, 2018

5.0

Our Chamber has been using Eventbank for almost 2 years now and we are able to provide a much more professional service to our Members and to keep better track of new leads and our guests. We are overall very satisfied with the service.

Pros

It is an all-in-one software: Events Management, Membership Management, Database recording

Cons

Automatic messaging should be more customizable.

Review Source

EB

Eliane B.  
Relationship & Operations Manager  
Maritime  
Used the software for: 1-2 years

### "Fantastic tool for membership management"

August 17, 2022

5.0

Great

Pros

The Community Hub - great way to connect my members from all over the world

Cons

There is nothing I dislike about the tool; however, I have not yet used the campaign and events creation, for instance. I hope It will be easy to use!

Review Source

Adity D.  
Research Assistant  
Hospitality  
Used the software for: 2+ years

### "Best tool for event management"

August 22, 2019

5.0

Pros

Very ease to use for all the components in event management.

Cons

Few more features could be added in the future.

Review Source

LB

Laurine B.  
Marketing Coordinator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Good all-in-one platform for social organization"

April 17, 2019

4.0

Pros

She Loves Tech is a global platform committed to empower women in tech. We were looking for a software that would help use manage our events, CRM and mail marketing. Thanks to our partnership with Event Bank, we benefit from an easy to use all-in-one platform. The events module and the mail marketing are very straightforward which enabled us to be more efficient in our work. That’s something that matters a lot for us! As a small team, we couldn't afford to waste time working with out-dated technologies and Event Bank provided what we needed. We would also like to highlight the great job done by the support team that demonstrated its fast responsiveness to satisfy our queries. We are looking to collaborate more with EventBank soon.

Cons

We encountered minor bugs while using the registration and mail marketing functions.

Review Source

JM

Jeffers M.  
CEO  
Farming  
Used the software for: 6-12 months

### "Getting better each day"

August 6, 2019

4.0

Helping me by a click of a button to reach my members

Pros

\- I love this product's interface that's much easy to use by novices - I like the customization options, especially the drag-n-drop - The product is quite easy to move around - I love the versatility of the product - I love the tracking ability of emails

Cons

\- Am not able to send email to a member through right-clicking - Improve customizable payment options to allow a primary registrant to pay less for a secondary registrant - Limited RTF options when composing

Reason for choosing Glue Up

To easily manage my members

Switched from

[WildApricot](https://www.capterra.com/p/76116/WildApricot/)

Cost consideration and the rich options of the product

Review Source

CU

Cristian U.  
Marketing Manager  
E-Learning  
Used the software for: 6-12 months

### "Ideal software for nonprofits and other member-based organizations"

March 15, 2023

5.0

Pros

I highly recommend Glue Up to all membership organizations worldwide. We have been able to manage our members, analyze performance, and process membership performance all through their Membership Management Suite in less time, and with greater flexibility. Furthermore, we have been very happy with the responsiveness and commitment to the results we have received from Glue Up.

Cons

Some technical issues occur occasionally, preventing us from accessing the platform. Also, some features could use more customization options.

Review Source

WN

Williams N.  
Volunteer  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "A happy upgrade - an even better improvement"

January 22, 2019

5.0

Pros

One of the most refreshing elements of Eventbank is its interface. A large step up from our previous CRM and Event Management systems, Eventbank has a user-friendly interface that is easy to use and navigate - either through exploring by yourself or through the help of their tutorial videos. Furthermore, in the CRM module, individual contacts and companies are seperated for easy access, and the Member companies are contained in another module of the CRM. The events module is easy to use, creating events within minutes with direct connectability to the campaigns module. The in-built support mechanism is a handy tool in Eventbank which allows you to ask for support in a convenient manner without having to email the support team directly. Eventbank support team reply very quickly, aiming to resolve any issue we have had as soon as possible.

Cons

Some of the features unfortunately we have been unable to use due to legal requirements in our jurisdiction - including to our chagrin, the invoicing feature. While it is near impossible to find software that is going to meet exactly every need of every organisation without creating a custom-made solution, Eventbank is open to suggestions and their team have been very supportive and happy to take on board any suggestions or needs that we have had.

Review Source

GN

Graham N.  
Communications Director  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Very effective platform, with more to come"

March 8, 2017

5.0

EventBank has some excellent features that make the chamber's work much easier. Their background is with events, and their platform provides a lot of features to help make the set-up, promotion and registration easier for us and the participants. For me, the e-newsletter system stands out - it used to take us weeks to put together a new email newsletter, but now we can do it in an afternoon. It also helps us collect a lot of data about the effectiveness of campaigns. Database management has been the biggest struggle, but their customer service is very responsive and, despite some hiccups, it is now handling new memberships and renewals well. They are continuing to provide new features, and are very responsive to suggestions on how to improve their service, especially in extracting useful information from the database.

Pros

The look and feel, and the potential to manipulate the data.

Cons

It has been a struggle to iron out the complications in the CRM, but it gets better all the time.

Review Source

Nina K.  
Associate Strategy Director  
Marketing and Advertising  
Used the software for: 1-2 years

### "User friendly and responsive service"

October 24, 2019

5.0

Pros

1) The people behind it! Extremely responsive customer service and fast problem solving. 2) Ease of use: Simple to understand and maneuver

Cons

Nothing whatsoever. I have been using it for 2 years now.

Review Source

AM

Aisling M.  
Media and Communications Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Good vision, good care of customers, good product"

March 8, 2017

4.0

I have been using EventBank for over 1 year. I appreciate that they listen to customers and release updates in line with suggestions they have received. Their support team has an incredibly fast response time, and always has a great answer or solution to my problem. UX is great - very simple interface and easy to understand. Love that it's trilingual. There are a lot of great little features you can discover if you take time to really explore the tool. Still waiting on more HTML capabilities - this tool is great for teams without web design experience as it's incredibly easy to make a very professional looking event page, eDM campaigns, and easy to receive and track money. However, I wouldn't mind some more sophisticated tools for my own personal reasons. This update is meant to be released soon, and I look forward to it. All in all, I would recommend EventBank to my next organization as an events and mailing list management tool.

Pros

UX, Ease of use

Cons

No HTML functions

Review Source

VV

Vy V.  
Community Manager  
  
Used the software for: 1-2 years

### "All in One Event management system for our community"

April 18, 2018

5.0

Pros

We use the platform for 35+ events a week across 2 cities and at present we manage over 4000+ members. In the last year we created over 1000+ workouts/ meetings/ social gatherings for FitFam, we would not be able to manage our community effectively without this platform. We are able to easily set up events for our community to access and register for, regardless of indoor or outdoor sessions and numbers allowed. Easy administration for efficient review, publishing, check in process. EventBank works seamlessly along side our other information platforms, giving us more visibility.

Cons

We created a 'how - to - use' PDF for our community to easily use the platform as we had users downloading the managers app instead of the users app.

Review Source

MB

Matthieu B.  
Regional Manager  
  
Used the software for: Less than 6 months

### "Productive now that we have Eventbank"

March 11, 2017

4.0

We have tried many "popular" services in China to sell tickets to our events and it is clear that they don't know their industry. Eventbank clearly made the effort to think from an organiser's perspective rather than click bait standpoint (or least effort required). With Eventbank, I can onboard new organisers smoothly and delegate them exactly the rights I want. It's simple to create personalised and professional designs for our event pages. Sharing on social media and their payment methods are all smooth and straightforward. The customer support is on top of things and answer with care. I have suggested to improve the analytics and other small features, I am confident they will think it through and develop if it makes sense. I would seriously be unhappy and lose productivity if I had to opt out of Eventbank.

Pros

With Eventbank, I can onboard new organisers smoothly and delegate them exactly the rights I want. It's simple to create personalised and professional designs for our event pages. Sharing on social media and their payment methods are all smooth and straightforward.

Cons

They could provide more analytics, drive some traffic from their own audience and offer more features to design their event pages.

Review Source

Jason M.  
CEO  
Automotive  
Used the software for: Less than 6 months

### "Association Management Software"

August 2, 2021

5.0

Pros

The Social Community is awesome! Works really well to engage the installer together

Cons

Some of the processes were a little complicated, but the support staff were great at finding a work around

Review Source

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