Who Uses This Software?

SwipedOn is perfect for SME's and Fortune 500 clients alike. Replace your old fashioned Visitor Book or clunky visitor management program with our elegant iPad solution today!


Average Ratings

71 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $19.00/month
    See pricing details
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • SwipedOn
  • www.swipedon.com
  • Founded 2013
  • New Zealand

About SwipedOn

Transform your reception with our iPad optimized solution. Starting at an unbeatable $19 per month, SwipedOn is used by fortune 500 corporations and every day businesses alike. You'll love our clean, user-centric approach. Features include.... Web dashboard overview, multiple iPad syncing, visitor in/out, photo capture, ID badge printing, NDA/agreement signing, SMS/email notifications, evacuation reporting, multiple sites and so much more! Transform your reception with SwipedOn today!


SwipedOn Features

  • ID Scan
  • ID Tags
  • Office Directory
  • Pre-Registration
  • Self-Registration
  • Visitor Check-in
  • Visitor Tracking
  • Watch List

SwipedOn Reviews Recently Reviewed!

Amazing customer service! SwipedOn has answered all my questions quickly and everyone's been great!

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: SwipedOn has made our company look really professional! Clients & visitors appreciate the ease of signing in, and the notification emails are excellent! They allow for more client interaction with the receptionist while the person they are here to see is on their way to join the visitor in the lobby.

Cons: We are looking to another sheet - not an NDA - for signing purposes, which is not yet available. We look forward to being able to use this application for multiple purposes in our studio.

Overall: security, efficient client sign-ins, NDA signatures, email notifications.

Easy, Professional, Exceptional Customer Service

Nov 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to use. The software is great for marketing, branding and customization. Badges print automatically. And because the software notifies the host of their guest, the receptionist is free'd up to engage the guest - relationships are very important and it starts with the first person they see.

Cons: I wish we could have different settings for different iPads in the same location. Aside from that, which I hope is getting worked on, I have ZERO complaints.

Excellent product, quick support response, great team.

Oct 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use, looks professional, admin functionality easy. Setting up the software was quick, the ability to modify the welcome screen to suit events is a five second job. Visitors have made very positive comments about the new sign in process.

Overall: Was exactly what we were looking for.

Vendor Response

by SwipedOn on October 25, 2017

Hi Eve, Thanks for your review - it's always great to hear positive feedback from visitors using it too! All the best, Paul

Gives the company a professional look, and streamlines the whole check-in process

Oct 02, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very easy to setup and install, and is pretty intuitive in how to use it, both as administrator and user. The customer service is incredibly helpful and quick to respond as well.

Cons: There could be more customisation options, e.g. to do away with the signature function and just tap a button instead.

Vendor Response

by SwipedOn on October 24, 2017

Hi Caroline, Thanks so much for your review. It's always great to hear that our customer support is highly rated and comments like yours really motivate our team! All the best, Paul

It makes us look as professional as the software while sharing basic information across the company.

Jul 24, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The aesthetic appearance which adds a professional look to a basic, but important task. It allows the company to collect relevant and vital data in a user friendly format. It does away with the old style books and entry passes and replaces it with a system that can be searched at a glance from your computer screen. It professionalises a moribund, out of date process and enhances the initial reaction of visitors. It's an old cliché but first impressions count and with the help of Swipedon visitors to our company have a positive image from the start.

Cons: The lack of site specific functionality. The ability to log in and out between sites where we have multiple iPads. It would be useful to know at which access point visitors/staff entered the site and equally as important to know where they exited. I haven't yet found out how to have a plain background on the welcome screen with just our company logo showing rather than the stock images loaded on to the system.

Overall: We did away with a system that was at best used sparingly. We can now make it a condition of entry on to our site and the tardiness people have shown to the old system will no longer be a reason to avoid the new. The ease with which both visitors and employees can enter and exit the site while informing the company of their presence is a strength of the software.

Vendor Response

by SwipedOn on July 24, 2017

Hi Melvin, Great to hear from you and we really appreciate you taking the time to write a review - we're glad to hear it's helping you make those fantastic first impressions! Please get in touch with our support team and we can certainly help you with those few things you mentioned - just click the chat bubble bottom-right in your dashboard. Thanks again! Paul

Great software with clean, simple interface and great support. All for a reasonable price.

Jul 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Has certainly improved our reception area and added to our professional image. It does it's job well and we have had numerous comments and complements. Fast ID printing and instant SMS notifications take the workload off our front office staff to streamline visitor entry.

Cons: No real negatives. The few issues we have had were dealt with quickly via the live support team portal.

Overall: Great first impression, reliable and simple to use software. Highly likely to recommend.

Vendor Response

by SwipedOn on July 24, 2017

Hi Jason, Great to hear from you and thanks for taking the time to write a review. We certainly strive to have amazing customer support! Cheers, Paul

Great sign in app that is quick and easy for visitors to use

Jul 19, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: From an admin point of view, I like having the app on my monitor so I can easily monitor the flow of visitors in the building. It's great that I can quickly sign people out as a large majority of them forget to sign out. The notification feature of email and text to the employee works very well. Customer support is very responsive.

Cons: I have used the pre-register function a few times but this could be more efficient by allowing me to import a csv file of attendees for an event.

Overall: Ticks all the boxes for our health & safety requirements as well as allowing us to capture statistics and information relating to visitors to our building.

Vendor Response

by SwipedOn on July 24, 2017

Hi Sherilyn, Thanks for taking the time to write a review - it's always great to hear back from our customers! A bulk upload of pre-registered visitors is something that's certainly on our radar. Thanks again! Paul

Excellent product.

Jul 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very simple and easy to use and configure. I would recommend to anyone looking at this solution.

Cons: None.

Overall: It fill all of our requirement.

Vendor Response

by SwipedOn on July 24, 2017

Hi Brad, Great to hear from you and thanks for taking the time to write a review. We're so glad to hear that you would recommend SwipedOn - please feel free to shout it from the rooftops! Thanks again, Paul

very helpful and accommodating

Jul 17, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: very easy to use and manage, does what it says will do well. I like how it can all be maneged online, not on the actual devices

Cons: slight issue in NZ when we are in UK but not a big issues

Vendor Response

by SwipedOn on July 17, 2017

Hi Paul, Thank you very much for the review! We have support agents on the UK timezone and 24/5 support now :)

Quick to implement and intuitive to use

Jul 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: easy web-based interface with options to customize as much as you want, including pictures, titles, tracking, etc; no training required for users

Cons: for very small offices it's a bit pricey, but definitely a high quality product. connecting with printer was tricky but a great feature.

Excellent!

Jun 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is very user friendly. It is easy to use and it is very reliable. All our guests compliment on how nice it is and it's a nice presentation at the front desk.

Great software, Support Staff are more than happy to help, and fab response time on queries.

Jun 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: intuitive user friendly design, dashboard/backend is so useful and communication between online dashboard and app on ipad is almost instant!

Cons: haven't found anything yet!

Overall: Signing in is now a breeze for staff and visitors, also ticks a few safeguarding boxes!! :o)

Vendor Response

by SwipedOn on July 24, 2017

Hi Aaron, Thanks for taking the time to write a review, we really appreciate it. Our amazing customer support team work hard to have a fast response time so it's fantastic to hear your comments. Thanks again! Paul

Awesome product that delivers way more value than the price. Great support on hand too!

Jun 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It was effortless to get it up and running and the few questions I did have were answered in record time by the super helpful support team at SwipedOn. The interface is nice and clean. Just simple, modern design that does the job perfectly. I've had lots of positive comments from my visitors using it, which just reinforces that it was the right decision to get rid of the old paper book and move with the times!

Overall: Took an old paper-based process and modernised it in a digital way that now makes it very automated and easy

Vendor Response

by SwipedOn on July 24, 2017

Hi Kate, Great to hear from you and thanks for taking the time to write a review. It's always great to hear positive feedback from the visitors that are using the system! Cheers, Paul

Our experience is great. Our visitors experience is awesome.

Jun 29, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's super simple and does exactly the job we need it to do! Our visitors appreciate the ease of use.

Vendor Response

by SwipedOn on July 24, 2017

Hi Jo, Great to hear from you and thanks for taking the time to write a review. We aim to make the product as easy to use as possible, so it's always fantastic to hear this. Cheers, Paul

Great product! from customer service to set-up to execution

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease-of-use. The product is very straightforward and easy to set-up. We no longer need to print out and file what seems like thousands of forms as they are all saved within the software. The option for SMS notification is something our employees have loved. SwipedOn is one of the cheapest options we found for this software, and they have delivered on every expectation we had.

Visitors have had no problems at all with the product, and some even enjoy having their picture taken. We have had nothing but compliments on the new system.

Also, their customer support is fantastic. They are open to suggestions and it is obvious that they want to produce a quality product.

Simple and efficient

May 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. User friendly interface both for users and administrators. Quick support on the rare occasions we need it.

Cons: Frequently drops contact with label printer, tho that may be caused by other factors than the software.

Overall: We could retire our ancient and embarassing paper-based visitor book.

An undiscovered jewel. Best way to improve that first impression clients have of your company.

May 07, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Original and beautifully executed piece of software. Leverages up to date technology, interface and thinking to one of those functions that gets constantly overlooked.
Contacting the team with questions reveals an enthusiam for genuinely attentive support and willingness to listen and take on board suggestions.

Overall: Exactly the right solution to improve visiting clients first impression of you company.
Highly recommended.

Can't recommend highly enough

Apr 07, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Design
Ease of Use
Customer Service
Customisation
Opportunities to suggest improvements & additions

Cons: No cons, anything that needs improvement is worked on.

Overall: Swiped On is great software, since we installed it 3 other offices are now using it after their MDs came to our office and saw how great it looks and works.
The software still has some features that we would like to see, but the developers are working on these and are so keen to perfect their product.
I would also like to say that it is rare in business to find a supplier whose product and customer service are at such a high standard.
I only wish all of my suppliers were as helpful! If you ever have any problems, reach out, the guys at Swiped On will get it sorted for you, even if its out of hours.
First class people.
Well done guys.

Great Change on my Front Desks

Mar 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Technology and real time data

Cons: Minor tweaks needed but team ready to ear

Overall: Before SwipeOn we used to have a lot of paper forms...we could not understand what people where writing....no real time data, a lot of coordination needed to have people know their visitors...now every time a visitor got here they feel like a cool company...we can't wait to have more iPads across our offices! thanks for this

Recommendations to other buyers: None for the moment

New SwipedOn User

Feb 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have recently installed SwipedOn as a visitor registration app and first impressions are very very good, the app is easy to install, very easy to operate and does everything we require it to do. We have also added the signing in and out for employees option, again for fire/evacuation purposes and everyone seems very at ease using it. Well done!

Vendor Response

by SwipedOn on February 02, 2017

Hi Karen, Great to hear things are going well for you with SwipedOn - we're all about first impressions! Happy to have you a part of the team :) Cheers, Megan

Great Small Business Visitor Tracking Tool

Jan 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of implementation. Responsiveness of technical staff. Our visitors have been very impressed with the system.

Overall: We researched many options for Visitor tracking. We are a small business with 2 buildings that needed login stations. SwipedOn was by far the most cost efficient and their technical team has been very responsive to our needs and suggestions. The system fit the sweet spot of features that we required at a reasonable cost.

Vendor Response

by SwipedOn on January 27, 2017

Thank you so much for the great review Jennifer. It's been a pleasure working with you and the Century Inc. team. Cheers, Ben

Great product and has evolved nicely over the years.

Jan 26, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: I used an older version of SwipedOn that was a stand alone device for a couple of years. It served a purpose. Now that I have the latest version with an internet browser based dashboard I have a better admin experience without having to be physically at the ipad location. I did connect a Brother label printer to generate visitor badges for my guests. Works seamlessly with SwipedOn. The evacuation feature is key for my company and I can use my smartphone to do the role call to see at a glance if everyone is accounted for.

Vendor Response

by SwipedOn on January 27, 2017

Thanks for the great review. We do pride ourselves in our customer support : ) We have worked hard to provide the best value for money solution (starting at $19 per month) and your feedback there is appreciated too! Cheers, Hadleigh

My visitors love it!

Jan 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy for visitors to use and looks great

Overall: Really pleased with our choice to go with SwipedOn. We shopped around at other solutions and decided based on the cost-effectiveness while still having all the features our office required. We use SwipedOn mainly for visitors sign in, and they love it

Recommendations to other buyers: Support was really great when we were getting started

Vendor Response

by SwipedOn on January 17, 2017

Thanks for the awesome review, great to hear your visitors are loving SwipedOn! Regards, Megan

We would highly recommend; simple, easy to use

Jan 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We've been using SwipedOn for just over 3 months as part of our warehouse arrival/entry process. It is very simple, clean to use; the interface is actually quite beautiful too. We've had many positive comments from our visitors; it's easy to use, looks great and quickly prints ID badges.

Thanks to the SwipedOn team for all the support while we were getting started.

Swiped on - Asset for Health & Safety

Dec 20, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use - meets all our requirements.

Cons: We are not advised/forewarned if there are any glitches in the system. We usually find out when we experience them and then contact the support. Admittedly there have been some that they were not aware of until we have brought them to support's attention and they always get addressed in a reasonable time frame.

Overall: With all the new changes in the Health & Safety at Work Act, our company needed to move forward with tracking all movement of staff (including the CEO's faithful 4 legged friend - she has her own profile) , contractors and visitors on the site. We are a paperless company so we had to source a simple but effective and efficient electronic version of a register and SwipedOn was the one most conducive to our application. From a cosmetic side, we have been able to load all three of our companies' Logos - giving extra brand recognition and exposure to visitors. The support we got and the ongoing support we get has been great. We are very happy with the System.

Vendor Response

by SwipedOn on December 20, 2016

Hi Donna, Thank you very much for your review of SwipedOn. Proactive communication is certainly a focus point for us in 2017! Thanks so much. Merry Christmas, Cheers, Ben

Great product, visitors love it!

Dec 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simplicity, speed and lovely design.

Cons: Does not support Android tablets (at least didn't when we signed up)

Overall: We have been using SwipedOn for 5/6 months now and have been suitable impressed. Visitors sign in quickly and the photo ID badges print instantly. It looks great on our reception wall too.

We often get positive comments from Visitors and Contractors utilizing the system. Can't fault it and we feel the pricing is very fair compared to similar products. Customer support has been very responsive and helpful too.

Keep up the good work team!

Recommendations to other buyers: We'd certainly recommend it to anybody out there, looking to purchase. Ticks all the boxes!

Great Visitor App

Dec 20, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use. Price

Cons: Would like Active Directory Integration

Overall: We needed to replace our old Visitor system as it was unsupported and stand alone. Swiped On has been the perfect replacement. We've been using it now for 4 months and everyone finds it simple and easy to use. We looked around and found Swiped On to be the best value considering there are a lot of options. Swiped On's customer support is also some of the best we've seen - considering they are a small company. Keep up the good work Swiped On.

Vendor Response

by SwipedOn on December 20, 2016

Hi Francis, Thanks for your great review! Yes, we are certainly working on AD support and this will be out early in 2017! Stay tuned. Happy holidays, Ben

Great little app

Dec 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Love our new sign in. Everyone that comes in is very excited to sign in until they see it takes their photo. It's perfect for us to be able to keep track of the visitors that are in. Since we are on 2 floors and one being a secure floor, we create temp badge using the photo so we can see who the visitors are on the floors.

Vendor Response

by SwipedOn on December 20, 2016

Hi Mary Ann, Thank you so much for your review! Yes, a lot of people are shy of the photo! Happy holidays, Ben

2016 Review

Dec 20, 2016
2/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Comments: Not a fan. It seems there are constant "updates" but I don't see a difference. And it seems I have constantly put in a different code because it will kick me out. This makes it very inconvenient for other when I am not in the office. We will continue to use it because it is better than keeping track of guest on paper.

Vendor Response

by SwipedOn on December 20, 2016

Hi Catie, thanks for letting us know your thoughts. Yes, we are always updating our system and will continue to do so to improve performance, functionality and features. I'm sorry you have had a bad experience - I'd certainly love to speak to you and see how we can turn this around. I'll come back to you in a separate email. I'm sure we can rectify this as we have lots of very satisfied customers! Thanks, Ben

SwipedOn - Great Employee/Visitor Logging System

Dec 19, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: One of our subsidiaries moved to new premises recently, and part of the project was to find a system to log visitors and employees in. I reviewed a number of products, finally settling on a trial with SwipedOn. Since its introduction into the business as a trial, the feedback has always been positive. Even visitors have remarked about simple to use the system is, and how professional it looks. Compared to other products on the market I have been impressed with the software, and the user-friendly nature of the system.

My dealings with the backend support of the system have also been positive and always received support as and when required. I'd be more than happy to recommend this system to any company looking for a device to record visitor and employee access to the business.

Vendor Response

by SwipedOn on December 19, 2016

Hi Neil, Thank you so much for the great feedback. Looking forward to a busy and successful 2017 with you all at Raventa Group. Cheers, Ben

Innovative & Secure

Dec 16, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Interface (both internal & external), functionality, features -- Pre-Registration, Visitor Logs, Employee Evacuation

Cons: Cannot tie directly into our employee software feed for automatic csv updates.

Overall: SwipedOn is an easy-to-use system for both our visitors and our admins. It's innovative in its look and design but offers exceptional functionality and security. We have had nothing but positive feedback. SwipedOn always has a prompt response to all our troubleshooting and is constantly progressing with updates and feature additions.

Vendor Response

by SwipedOn on December 18, 2016

Thanks for the awesome review Alana! Integration with employee software is definitely something we are looking forward to, we're working hard to get this out! Thanks again! Megan

Very satisfied!!

Dec 16, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Ever since we have started using SwipedOn, the reviews of our customer are great. It is easy to use and the standard reports are an extra feature that is very welcome!

Vendor Response

by SwipedOn on December 18, 2016

Hi Katja, Great that you're making use of the reporting feature, it definitely is handy! Thanks for the feedback. Regards, Megan

SwipedOn Review!

Dec 16, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Graphics are clear.

Cons: The instructions are printed too small.

Overall: So far, people have had no issue using the system, if anything they are pleasantly surprised by the step by step process when they sign in!

Recommendations to other buyers: Make the instructions as simply worded as possible, as well as large print.

Vendor Response

by SwipedOn on December 18, 2016

Hi Stephanie, Thank you for the review and for the feedback regarding font size - I will definitely pass this on! It's great that your visitors are loving SwipedOn! Cheers, Megan

Hello there

Dec 08, 2016
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: Initially we found he software a bit buggy and unreliable. However we gave it some time and it was good to see the bugs gradually getting ironed out. It would be great if you released an employee in/out board for the iPhone+Android to complement the iPad. We currently have an in-house system on our intranet and people often forget to log in and out. Location based reminders help. If you were to provide a geo-fenced in/out app for the iPhone/Android that would be great.

Vendor Response

by SwipedOn on December 11, 2016

Hi Nick, Thank you for the review. We're working hard to ensure SwipedOn runs smoothly and appreciate the feedback. I'll be sure to pass on your suggestions! Cheers, Megan

Swiped On- great Kiwi initiative

Dec 08, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Support is first class. Evacuation mode is the best feature. Works well on our site, visitors are always impressed first time on site.

Vendor Response

by SwipedOn on December 08, 2016

Hi Tanya, Thanks for the review - ensuring our support is up to standard is important to us, so it's great to hear such positive feedback! Regards, Megan

Really great app!

Dec 08, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: For the most part, this app is great for our office. Once they get the traveling employee option set up it will be perfect!

Vendor Response

by SwipedOn on December 11, 2016

Hi Liz, Thanks for the review! We're looking forward to rolling out the roaming employee option too! :) Cheers Megan

Almost Excellent

Dec 08, 2016
3/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: it's attractive, and easy to use and has the functionality we require.

Cons: There are a lot of bugs to work out, but I can see the effort and we are happy overall.

Overall: We love this app, for it's potential. As they grow, their features are getting better and more reliable and we look forward to having it perfected soon! Overall, a great system that does everything we need for security, while also looking great as well! Highly recommend.

Vendor Response

by SwipedOn on December 08, 2016

Hi Sara, Thank you for your support! We're working hard to build out all the features we have planned, and it's great to have you with us. Cheers, Megan

Exactly What My School Needed!

Dec 08, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: I work at a private school in Texas, and getting the students to sign in and out every day was truly a difficult task. SwipedOn solved all our problems! Is easy to use, and the "emergency" feature is amazing!

Vendor Response

by SwipedOn on December 11, 2016

Hi Michelle, Great to hear SwipedOn is working well as a problem solver in your school! Megan :)

SwipedOn meets our requirements well.

Dec 08, 2016
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: We are a housing maintenance organization. There is nothing of note to say except that this product meets our requirements well.

Vendor Response

by SwipedOn on December 08, 2016

Hi Lynn, Thanks for your brief review here. Pleased to see SwipedOn is assisting day-to-day operations at HMS Ltd. Great stuff! Feel free to contact us at any time for any feature requests, as we do constantly improve the offering. Your feedback on pricing is well noted and we do feel we're very competetively placed - starting at $19USD per month. Thanks again! Cheers, Hadleigh

Great Asset For Our Business

Dec 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Once the initial configuration is setup for the appearance and data collection it just works. No intervention is required to keep it running smoothly.

Cons: Email notifications for guest arrival sometimes take a few minutes to be received. Not sure if this is an issue on our end with the threat prevention software that we employ to scan incoming emails.

Overall: We launched SwipedOn to replace our paper books for tracking employees and visitors when they enter and leave our facility. We have around 70 employees using it and have been averaging around 8 visitors per day. The app is incredibly easy to use and offers plenty of opportunities to customize the information that you want to collect. Our EH&S team loves the "Evacuation Mode", which helps quickly identify everyone that is in the building and allows them to be checked in as "Safe" once they have safely evacuated the building in the event of an emergency. Customers and vendors that visit often comment on how easy it is to register as a visitor and get their badge.

Vendor Response

by SwipedOn on December 08, 2016

Thanks Brad! Really positive review and we're pleased to be improving processes and Hendrickson. Yes, we do pride ourselves on the Evacuation Mode and constantly looking for ways we can improve this area. Thanks for the kind words around the quick set up too! Our number one goal is to make your lives easier. With regards to the notifications - I've passed this on to the team and we'll investigate. May well be in bound firewalls? Our SMS notifications will negate this and we're happy to sort you out should you wish. Thanks again for such a great review! Cheers, Hadleigh

Fantastic app and always impresses our visitors

Dec 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The way it impresses visitors to our office and the fire evacuation feature.

Overall: We now have a digital reception that not only impresses our visitors, but it enhances safety. Swipedon is a fantastic addition to any business who is looking to impress guests with efficient visitor management.

Support is also first class and there is always someone around who will listen to ideas for future enhancements.

Vendor Response

by SwipedOn on December 08, 2016

Thanks for such a glowing review Steven! We're working hard to maintain this standard and continue to impress visitors worldwide. Yes, ongoing support is just as important to us, as it is to our new and existing clients. Cheers Hadleigh

Excellent app and very easy and quick to update!

Nov 24, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Easy to use, lifetime log of visits and very cool!

Cons: Would like to be able to customise the app interface more, colours, font sizes etc.

Overall: Only negatives would be ability to use QR codes, change predefined fields and make company field optional.

Vendor Response

by SwipedOn on December 11, 2016

Hi Chris, Thanks for the review and the feedback. Many of the points you have mentioned are currently in our development roadmap - we're working hard to implement these changes! Cheers, Megan

Excellent product and amazing support

Nov 18, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use and look and feel of software

Cons: Maybe lacks in some other features although not always required

Overall: We have been looking around for software to be able to deliver an amazing 'front of house' look and feel to our school reception and finally found it with Swiped On. Although there is a lot of competition out there we found this to be best value for money with all the features we required. The support is also extremely good and always respond promptly. New updates and future developments are always in motion and would only increase it's already impressive feature list.

Recommendations to other buyers: Perfect addition to any reception and really useful for staff signing in as well for evacuation purposes

Vendor Response

by SwipedOn on November 20, 2016

Hi Mark, Thanks for the great review! We definitely have lots of exciting things in the pipeline for development. Cheers, Megan

SwipedOn is Fantastic

Nov 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Intuitive, clever software that meets all our needs. Amazing help chats.

Cons: Nothing I can think of.

Overall: As a school we have been looking for an app that catered for our signing in and out needs. SwipedOn met all those needs and more. The app is intuitive and easy to set up. The instantaneous help chats are amazing. Well done SwipedOn

Recommendations to other buyers: Sign up now!

Vendor Response

by SwipedOn on November 20, 2016

Thanks Paul, we're glad SwipedOn has exceeded your needs! Cheers, Megan

Quick and helpful Customer Support team

Oct 26, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: Any time i have a question or issue the customer support team are always friendly and very helpful.

Vendor Response

by SwipedOn on November 20, 2016

Hi Jess, thanks for the review! We're always happy to help out :) Regards, Megan

Excellent solution well delivered

Oct 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Our Senior Team are very happy with Swipedon both from a functional aspect, in particular the SMS alerts, and with the improved aesthetic its brought to our reception area. From a tech support point of view setup its been easy to setup and deploy.

Vendor Response

by SwipedOn on October 21, 2016

Thanks Adrian! Great to have such a positive review from Select Property. Yes, our SMS notifications are valuable within the app. Email notifications are often lost with 'inbox clutter' : ) We certainly try to keep our deployments as simple as possible too - something we're always improving. Hadleigh

SwipedOn Gets an A+

Oct 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use. Have had no instances where the software has failed.

Cons: Honestly, no complaints.

Overall: We have received so many positive comments from visitors about how great SwipedOn's sign-in process is. We love it! Originally had in only one of three offices. Now all three are converting over.

Vendor Response

by SwipedOn on October 05, 2016

Hi Tonya, Thanks for the awesome review! We're glad your visitors love SwipedOn, and are excited to have your three offices with us! Cheers, Megan

Awesome Apps

Oct 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: easy to use and understand the apps

Cons: just the timer when visitors are looking for an employee, if you do not select who you are visiting the screen will go back to the main screen wiping off what you had enter already. I believe this settings can be extended to a longer period of time at their end

Overall: they have come along way and apps has been improving ever since. i will be installing a 2nd device at our branch office for this purpose. mostly use it for visitors and not employee yet...

Recommendations to other buyers: very affordable compare to some high end products out there and functions are all the same...

Vendor Response

by SwipedOn on October 06, 2016

Thanks Jojo! We're really pleased with your experience, since Gas Technology is a long term client (from our very first app!). Also great to hear our price is fair/affordable for all companies - certainly a key goal of ours. We're addressing the time-delay issue from our end in future releases. Thanks for noting this too. Hadleigh

Swipedon - Dojo Wellington - Jess.O

Sep 20, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: all sights can be managed from each location. Super fast to set up new locations, input new employees etc... basically really easy to set everything up really fast! We are going through a rapid growth period opening lots of new sights, so it is perfect being able to just login and add. Also took 3 minutes for me to teach the Community Coordinator in ChCh how to use the dashboard also...great!

Cons: Ben has let me know that there is heaps being worked on to improve the app which is great!

- separate photos for each sight
- the search feature when signing into see someone more obvious
-our sign in agreements length means that once people have signed they need to scroll down a little to see the sign in button, is easy! but for some reason lots of people walk away and leave it on that screen ...making the sign in button even more obvious would be great.
-is it possible to tap into gmail/email sound settings.. so that when a swipedon notification comes through, people here a specific sound notification? (just an idea, am a big fan of start ups)
-people ask for a pen to do the agreement signing..maybe a reminder to use your finger to sign?

Overall: Ben Scott has been super helpful!! When I am stuck or need a better understanding of anything he responds fast and has clear instructions. Thanks Ben!

Recommendations to other buyers: Thanks team Swipedon, keep up the great work!

Vendor Response

by SwipedOn on September 20, 2016

Hey Jess, thanks so much for the review and all the great feedback! We will certainly look at making the Visitor Agreement easier and more intuitive. Great feedback. Cheers, Ben

Love the simplicity!

Sep 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros:
Easy to use, for both staff and visitors

Cons: Have yet to find anything!

Overall: Great support from day one - not that we needed it to get started. Very helpful team and great personal touches in communications to ensure we got what we needed.

Recommendations to other buyers: Try it!

Vendor Response

by SwipedOn on September 20, 2016

Hi Lucy, thank you so much for the great feedback. Love having you guys on board!

Great App! Great Support

Aug 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Evacuation button/list
easy to manage

Cons: it is not cheap but you get great value for it.

Overall: We were looking to automate the registrations for our visitors and employees. SwipedOn is a perfect app to do this. With the evacuation button and other nice features the app is one of a kind that I could recommend to each company.

Recommendations to other buyers: Can't think of something that is missing.

Excellent Visitor Management Solution for Small Workgroups

Aug 23, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: - eMail notification to user and central.
- Customizable colour scheme for interface so you can match logo.
- pre-check of visitors makes checking in important visitors quick and easy.
- Ability to display NDA/visitor notice lets us comply with regulatory requirements without extra paperwork.
- Portal is easy to use.

Cons: - So far only Con is a bug with employee picture uploads requires switching to a specific browser (Chrome). Otherwise it has worked perfectly.

Overall: We've been looking to ditch the old fashioned sign in book and paper NDAs and Security Briefings for a while but most of the visitor management apps out there have a steep price-point that puts them out of the range of small-businesses.

SwipedOn has a rich feature set without putting a hole in the budget. It allows is to track visitors and comply with regulatory requirements and also gives clients and suppliers that visit our facility a professional check-in process that gets them in quickly and effortlessly. The email notification is great as I'm not always at my desk.

Their customer service and tech support response is excellent.

Vendor Response

by SwipedOn on August 23, 2016

Hi Rafael! Thanks so much, really happy to hear things are going well. We are certainly addressing the browser upload task you are talking about. Thanks, Ben

Love the app

Jul 30, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I really like the ability to customize the app. Our visitors love the historic photos that display on the sign-in page.
I can export visitor information into a spreadsheet. This really helps me with my monthly statistics.
The support I've received from the SwipedOn team has been great. They are very responsive and welcome to suggestions.

Cons: Some of the fields are required by the app, like the "Company" field. I would like the ability to choose the fields I need.

Overall: We are a small research center in a public library and use the app to track our patrons and post our visitor agreement. It's great to eliminate paper sign in! One of our patrons commented that this was "the best sign in app she had ever seen."

Perfect for what we need

Jul 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Packed with features.
Highly configurable & customisable.
Great customer support.

Cons: Just being a bit picky but it would be nice to be able to redesign the label that is printed. Although, in fairness, it contains everything that we need on it so it's not really an issue.

Overall: We were looking for a low cost visitor management system for our reception area. With us only having one reception and a relatively low visitor count, a VMS wasn't really a necessity, it was more of a 'nice touch' kind of thing so we had to keep to quite a strict budget.

Having had free trials with around a dozen different visitor management systems of similar cost, we were getting frustrated that there always seemed to be at least one thing missing on them. Some were missing certain elements, some required the visitor to enter irrelevant information in order to sign out and some were just clunky & difficult to use.

We trialled SwipedOn and we finally found one that ticked all of the boxes. It is hugely customisable and allows us to set it up exactly as we'd like it. More importantly it allows US to set the rules on the data that we collect so we can keep it relevant, yet simple. Both the iPad and web interfaces are easy to navigate and are self explanatory.

We had a problem with email notifications not coming through from the software. Between the swipedon team and our IT support providers, we managed to solve the problem & it's now working perfectly.

Despite them being based at the opposite end of the globe, their support has been excellent throughout, an email response never more than a few hours away regardless of the time (I've had emails from their founders at 8pm their time).

Overall I'm very impressed with this software and will be signing up for the paid version shortly.

Vendor Response

by SwipedOn on July 25, 2016

David, thanks for the amazing review. It's awesome working with you and we look forward to bringing you more great features in the near future! Cheers, Ben

Great looking system, awesome support!

Jul 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to implement, looks great and just works!

Cons: It's iPad only as we initially had older Androids available for use. No biggie.

Overall: We've been using SwipedOn for over 6 months and have had a great experience from the time we very first implemented it. We were up and running quickly and the team has been helpful with any questions we had along the way (thanks Megan - superstar!).

Visitors love the ease of use and often comment positively. Is a great step up from our older Visitor Book.

Recommendations to other buyers: We reviewed a lot of products before selecting SwipedOn. It just works and he price stands out amongst other more expensive products too.

Vendor Response

by SwipedOn on July 15, 2016

Thanks Di! Positive comments are always appreciated.

Wonderfully simple product, helpful and pleasant team!

Jul 07, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's very simple - both from a management and visitor/employee point of view.
The SwipedOn team are very friendly and helpful.

Cons: Largely none!
There are one or two things we'd like the system to do, but the team tell me these will be built into future updates.

Overall: We initially took on SwipedOn as a trial, as we were a little late in starting the actual trial in our organisation, the team were more than helpful in extending our trial and enabling some of the extra functionality not normally included in the trial. As the product is so simple and easy to use, as well as value for money, we are now a subscribed customer.

Recommendations to other buyers: Take the trial - experience it for yourself.

such a simple and easy to use sign in system

Jul 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease of use, speed for setup, use existing ipads, good mounting options.

Cons: could be cheaper for smaller companies with different subscription options.

Overall: within 5mins of having the idea to replace our 1B5 exercise book with a digital sign-in system I had found SwipedOn, I setup the trial, customized the look of the app for our company and we were away! Then in the next 10mins I had tested it out and changed our membership to full with it now displayed in our reception waiting for the next visitor. Cant wait for the fancy stand to turn up too!

Vendor Response

by SwipedOn on July 04, 2016

Hey Matthew, thanks so much for the review! Great that you have the system up and running so quickly. Our pricing is some of the most competitive in the business, but really welcome the feedback. Thanks again. Ben

The best visitor sign-in app I have ever used!

Jun 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The design and navigation of both the user interface and dashboard, all of the options for it, and the customer service.

Cons: That the status on the visitor list does not show "today" for visitors that are signed in on the same day. Very minor, but it used to be like that and I liked it.

Overall: I've been with SwipedOn since they first started getting things up and running. I have watched them evolve very quickly into the best sign-in app I have ever used, and that says a lot considering having tried nearly all of them out there for our 300+ employee company. I do not think it's possible for someone to create a better one seeing as SwipedOn is *the* best!

Recommendations to other buyers: None!

SwipedOn Visitor Management

Jun 15, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Designed beautifully, easy to use, fully customisable, centrally managed, fantastic customer support. Low cost but high quality.

Cons: Drains Ipad battery life quickly.

Overall: SwipedOn Visitor Book has been a great hassle free win for our organisation. Gone are the days of manually inputting visitors through a paperbased process. The slick but simple sign in process allows visitors to come into the organisation and sign in with or without interaction with Customer service staff, reducing waiting times for visitors. Any Issues are dealt with quickly and personally by SwipedOn who, we have found extremely personable and helpful in dealing with any small issues, queries or requests.

Sign in App Delivers Beyond Expectations

Jun 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software has an easy to use format, easy implementation and faultless back up support when and if required. Although the core team are in New Zealand, the response times on queries are better than most companies that are in the same postcode as us. Is saying this, we have had very little issues that pertain to the software as mostly it has been our own internal operator issues. The costs per month are reasonably priced and relevant to our business. There have been no hidden costs, loop holes or add ons required. The development team are open to suggestions and are keen to keep the product evolving to ensure it delivers in line with our daily work requirements. It feels almost like it has been tailored specifically for us.

Cons: We have not yet come across any negative items for this software since installation in December 2015.

Overall: After reviewing and trialing several bigger 'named' apps we found that they offered far more options than we actually needed and all were set up with pricing options that would of seen us having to pay for items that would not be utilised.

Vendor Response

by SwipedOn on June 13, 2016

Hi Sue, thank you so much for the awesome review. Really love having you guys on board! Cheers, Team SwipedOn

Works great super easy setup and use

Jun 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Product works great. Easy customization to brand the screens with your company logo's and picture. Have had it deployed about a month at 3 companies and received a bunch of complements from visitors about the check in system. Have had 4 or 5 people call me after their visit asking about the system because they wanted to deploy it at their company. Support responds quickly, and have addressed a couple needs that I had.
Only downside is it's Apple only, but it's a small concession to make for the price and quality of the service.

Vendor Response

by SwipedOn on June 08, 2016

Hi David, thanks so much and really happy to have you guys on board. Thanks again! Cheers, Ben

So much better than paper based management!

Jun 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Prior to using the SwipedOn application, we resorted to a paper based sign in/sign out process which was both time consuming and monotonous. After moving over to SwipedOn we have found the sign in/out experience to be much more fluid, engaging, as well as eliminating unnecessary paper costs (which is always a bonus!)

The application is very responsive, well designed, and easy to use. The visitor notification system is also a fantastic feature as it moves the need from our receptionist to notify staff members onto the SwipedOn application itself.

We'd recommend the SwipedOn solution any day!

Keep up the good work!

Vendor Response

by SwipedOn on June 08, 2016

Thanks Guys! We appreciate the positive feedback from your the team at ACC. We'll keep working hard to continue delivering a great product!

Fantastic app!

Jun 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy to use; great customer service and it's just perfect for our health and safety!

Vendor Response

by SwipedOn on June 08, 2016

Hey thanks Cecile! Glad you guys have SwipedOn up and running at Mineral. Look forward to more funny Skype chats! Cheers Ben

LOVE THIS APP!

Apr 22, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We constantly get comments on how nice this app looks, and we are an IT company so they say the technology fits well with our company! It works well and they are always quick to help me if it is not! The design is sleek and I love how it looks up to date with today's world!

Beautiful sleek app for signing in visitors. Oh did i mention great customer support?

Apr 13, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Beautifully presented, really easy to use, and comes with customizable fields. A really cool feature is the branding tool that I really loved. Add a logo and some nice photos and you have yourself a professional looking app to impress your visitors. To top it off, their helpdesk is prompt to respond and they have been an absolute gem when I had questions.

One thing I really hope the developers would work on is being able to customize what I print on the ID label. That will just make this the ultimate visitor registration app for me.

I highly recommend getting this app for anyone who needs a sign in tool for your events.

Awesome Visitor Mgmt Software!!

Apr 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: One word, LOVE! We have been using this software and all of our visitors love it! They have been asking about it. We are currently deployed to 2 country, but we do foresee it going over to another 2 more. The ease of setting up the software and the wireless printer is so straight forward. Use it and it would leave a great impression for your visitors!

Easy and efficient

Apr 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Easy system to use. Always receive positive feedback from guests and clients as to how easy it is to sign in. The overall system is neat and tidy and allows us to capture all the information we required. I would have no hesitations recommending this system to anyone. Hadleigh and Ben are always happy to help with queries and feedback. I have always received the highest customer service and advice.

Great functionality, extremely user friendly and a great support team.

Apr 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Dear Reader(s):

I was tasked to deploy a visitor management system for a medium sized company. I sampled many different products and decided that SwipedOn was the best product for our needs. I needed a specific set of options, so I went with the Enterprise edition and made contact with the SwipedOn team.

From start to finish and beyond, SwipedOn's support team has been on top of everything!

Pros:
The install and activation process went very smooth without any issues. They take care of everything behind the scenes. I was given the opportunity to use the software and have access to the dashboard (remote administrator tool) before actually deploying the product. This was amazing! I love the dashboard. So many great features and allows me to control what is being presented.

New feature are always in development: Not quite a Cons list
There were a couple tasks that I was trying to accomplish, i.e., keeping track of visitors that haven't signed out. I contacted my support person and asked about this feature. I got a reply the next morning, informing me of a new feature (at the time of the e-mail, it would be deployed in 3 days) to automatically sign-out visitors at the end of the day. Perfect.

I wanted to create a set of options to separate contractors from visitors, so I simply asked my support team the best approach to this. They informed me that I can create a category that the visitor can select, instead of creating two separate lists when most of the information would be the same any ways. Great!

Additional words regarding SwipedOn's support team:
Much like anything in life, communication is key to understand the needs of others for the betterment of everyone. If you have a question, comment, concern or an idea, I recommend reaching out to SwipedOn and simply communicate with them. They are very professional and helpful. You can tell they really want to help their customers and make their great product as best as it can be.

Sincerely,

A grateful IT professional

TL;DR - Medium sized manufacturing company uses sleek user friendly technology to sign in/out visitors and contractors. you can even setup a wireless printer and allow the program to access the camera to print out badges! Super cool. If you experience a drawback, please take the time to contact hello@swipedon.com to communicate with them. They are very professional and helpful.

Vendor Response

by SwipedOn on April 07, 2016

Awesome, thanks so much for your positive words. Glad to count GRW amongst our ever-growing client list. Our New Zealand based support team were certainly stoked to read your comments!

Looks great, visitors love it

Mar 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Simple to use system, visitors always comment on how cool it is. So definitely the right first impression!

The dashboard overview is handy when we need to manage people from the reception.

The customer support has been great. Can't fault them!

Vendor Response

by SwipedOn on April 08, 2016

Thanks Sarah! Happy we can help out the team there. We loved the review!

Sleek, simple and very easy to use

Jul 23, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Very easy to download to our iPads from the app store. We just registered an account and were able to use straight away. We ended up paying the subscription to add your own images and print ID badges (about $25 p/month), otherwise it's completely free?! Seriously... how?

We've synced it over 2 iPads in our office too. No issues there... receptionist likes the Dashboard option and being able to sign out 'forgetful' visitors.

The only snag i'd say is having to purchase the upgrades through iTunes, but we just set up an account with our company credit card. So not a biggie.

Aug 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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