Who Uses This Software?

SwipedOn is perfect for any business looking to streamline and modernize their front desk, enhance those crucial visitor first impressions, or improve workplace safety and security.


Average Ratings

130 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $19.00/month
    See pricing details
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • SwipedOn
  • www.swipedon.com
  • Founded 2013
  • New Zealand

About SwipedOn

Welcome people into your world with a smart but simple visitor management solution. Unbeatable value starting at $19 per month, our paperless gateway makes connecting people intuitive and easy. Aid your GDPR compliance while making fabulous first impressions. Features include administrator dashboard for complete oversight; completely customizable to your brand; instant notifications of visitor arrival; capture signed visitor agreements; wireless printing of ID badges.


SwipedOn Features

  • ID Scan
  • ID Tags
  • Office Directory
  • Pre-Registration
  • Self-Registration
  • Visitor Check-in
  • Visitor Tracking
  • Watch List

SwipedOn Reviews Recently Reviewed!


Great functionality, extremely user friendly and a great support team.

Apr 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Dear Reader(s):

I was tasked to deploy a visitor management system for a medium sized company. I sampled many different products and decided that SwipedOn was the best product for our needs. I needed a specific set of options, so I went with the Enterprise edition and made contact with the SwipedOn team.

From start to finish and beyond, SwipedOn's support team has been on top of everything!

Pros:
The install and activation process went very smooth without any issues. They take care of everything behind the scenes. I was given the opportunity to use the software and have access to the dashboard (remote administrator tool) before actually deploying the product. This was amazing! I love the dashboard. So many great features and allows me to control what is being presented.

New feature are always in development: Not quite a Cons list
There were a couple tasks that I was trying to accomplish, i.e., keeping track of visitors that haven't signed out. I contacted my support person and asked about this feature. I got a reply the next morning, informing me of a new feature (at the time of the e-mail, it would be deployed in 3 days) to automatically sign-out visitors at the end of the day. Perfect.

I wanted to create a set of options to separate contractors from visitors, so I simply asked my support team the best approach to this. They informed me that I can create a category that the visitor can select, instead of creating two separate lists when most of the information would be the same any ways. Great!

Additional words regarding SwipedOn's support team:
Much like anything in life, communication is key to understand the needs of others for the betterment of everyone. If you have a question, comment, concern or an idea, I recommend reaching out to SwipedOn and simply communicate with them. They are very professional and helpful. You can tell they really want to help their customers and make their great product as best as it can be.

Sincerely,

A grateful IT professional

TL;DR - Medium sized manufacturing company uses sleek user friendly technology to sign in/out visitors and contractors. you can even setup a wireless printer and allow the program to access the camera to print out badges! Super cool. If you experience a drawback, please take the time to contact hello@swipedon.com to communicate with them. They are very professional and helpful.

Vendor Response

by SwipedOn on April 07, 2016

Awesome, thanks so much for your positive words. Glad to count GRW amongst our ever-growing client list. Our New Zealand based support team were certainly stoked to read your comments!

Moving away from old style pen and paper to make the employee and visitor experience better.

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: We wanted to move away from the old style pen and paper in our organization, the system is easy to setup and easy to use, the system is very customisable.
having the ability to pre-register visitors is really helpful.
SwipedOn support team are really friendly and easy to talk / live chat with, always happy to help and generally resolve most issues within the initial conversation.
Generally the system has had a lot of positive feedback from our users and visitors within the group .

Cons: software updates can be quite frequent, but they generally fix most bugs quite quickly after iOS updates.
We have a lot of agile users who move from site to site, being able to add their email address to each account would be a great help, there is a workaround but means using a fictitious email and adding the main email as a cc'd address.
future developments would be good for adding a department in the user field which could enable a quicker roll call for evacuation mode, it is quite slow running through a site with 100 users, but no slower than the traditional paper based sheets.
not sure if it would ever happen, but having the ability to use an android device for the system would be a good option, given the costs of iPads compared to Samsung devices.

Overall: easier to manage and gives a wow factor to visitors.

Great Asset For Our Business

Dec 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
Likely

Pros: Once the initial configuration is setup for the appearance and data collection it just works. No intervention is required to keep it running smoothly.

Cons: Email notifications for guest arrival sometimes take a few minutes to be received. Not sure if this is an issue on our end with the threat prevention software that we employ to scan incoming emails.

Overall: We launched SwipedOn to replace our paper books for tracking employees and visitors when they enter and leave our facility. We have around 70 employees using it and have been averaging around 8 visitors per day. The app is incredibly easy to use and offers plenty of opportunities to customize the information that you want to collect. Our EH&S team loves the "Evacuation Mode", which helps quickly identify everyone that is in the building and allows them to be checked in as "Safe" once they have safely evacuated the building in the event of an emergency. Customers and vendors that visit often comment on how easy it is to register as a visitor and get their badge.

Vendor Response

by SwipedOn on December 08, 2016

Thanks Brad! Really positive review and we're pleased to be improving processes and Hendrickson. Yes, we do pride ourselves on the Evacuation Mode and constantly looking for ways we can improve this area. Thanks for the kind words around the quick set up too! Our number one goal is to make your lives easier. With regards to the notifications - I've passed this on to the team and we'll investigate. May well be in bound firewalls? Our SMS notifications will negate this and we're happy to sort you out should you wish. Thanks again for such a great review! Cheers, Hadleigh

Great system, easy to setup, easy to use

Jun 07, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It looks good and very professional. Very easy to customize the software to the corporate look of the organization. Support is very good if there are any problems or questions and are very proactive. They are also proactive in regards to EU GDPR, which is good for a company based in New Zealand. It show that they value EU customers. I would say that the product is good value at a decent price point. Vistors comment at how easy the system is to use and how good it looks. Employees find it easy to sign in and out of the office as required.

Cons: I really don't have any issues with the software, so would find it hard to have any faults. The only thing I would say is that with us being a school, we prefer not to use full names for our staff on the system. So a little bit more customization on the employee fields and the order in which they appear would be handy, but again this is not a major problem. Please remember that in order to use the software you will need a spare iPad and some form of secure enclosure.

Overall: It helped us meet our legal safeguarding and vistor management requirements.

Vendor Response

by SwipedOn on June 10, 2018

Hi Steve, Great to hear from you! We really appreciate you taking the time to write a review. Our number one goal is to meet the needs of our fantastic customers, like yourself and we are proud to offer a service that supports your GDPR efforts. We're working hard to maintain this standard and continue to impress visitors worldwide. Thanks again! Amy

Perfect for what we need

Jul 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Packed with features.
Highly configurable & customisable.
Great customer support.

Cons: Just being a bit picky but it would be nice to be able to redesign the label that is printed. Although, in fairness, it contains everything that we need on it so it's not really an issue.

Overall: We were looking for a low cost visitor management system for our reception area. With us only having one reception and a relatively low visitor count, a VMS wasn't really a necessity, it was more of a 'nice touch' kind of thing so we had to keep to quite a strict budget.

Having had free trials with around a dozen different visitor management systems of similar cost, we were getting frustrated that there always seemed to be at least one thing missing on them. Some were missing certain elements, some required the visitor to enter irrelevant information in order to sign out and some were just clunky & difficult to use.

We trialled SwipedOn and we finally found one that ticked all of the boxes. It is hugely customisable and allows us to set it up exactly as we'd like it. More importantly it allows US to set the rules on the data that we collect so we can keep it relevant, yet simple. Both the iPad and web interfaces are easy to navigate and are self explanatory.

We had a problem with email notifications not coming through from the software. Between the swipedon team and our IT support providers, we managed to solve the problem & it's now working perfectly.

Despite them being based at the opposite end of the globe, their support has been excellent throughout, an email response never more than a few hours away regardless of the time (I've had emails from their founders at 8pm their time).

Overall I'm very impressed with this software and will be signing up for the paid version shortly.

Vendor Response

by SwipedOn on July 25, 2016

David, thanks for the amazing review. It's awesome working with you and we look forward to bringing you more great features in the near future! Cheers, Ben

It makes us look as professional as the software while sharing basic information across the company.

Jul 24, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The aesthetic appearance which adds a professional look to a basic, but important task. It allows the company to collect relevant and vital data in a user friendly format. It does away with the old style books and entry passes and replaces it with a system that can be searched at a glance from your computer screen. It professionalises a moribund, out of date process and enhances the initial reaction of visitors. It's an old cliché but first impressions count and with the help of Swipedon visitors to our company have a positive image from the start.

Cons: The lack of site specific functionality. The ability to log in and out between sites where we have multiple iPads. It would be useful to know at which access point visitors/staff entered the site and equally as important to know where they exited. I haven't yet found out how to have a plain background on the welcome screen with just our company logo showing rather than the stock images loaded on to the system.

Overall: We did away with a system that was at best used sparingly. We can now make it a condition of entry on to our site and the tardiness people have shown to the old system will no longer be a reason to avoid the new. The ease with which both visitors and employees can enter and exit the site while informing the company of their presence is a strength of the software.

Vendor Response

by SwipedOn on July 24, 2017

Hi Melvin, Great to hear from you and we really appreciate you taking the time to write a review - we're glad to hear it's helping you make those fantastic first impressions! Please get in touch with our support team and we can certainly help you with those few things you mentioned - just click the chat bubble bottom-right in your dashboard. Thanks again! Paul

Sign in App Delivers Beyond Expectations

Jun 13, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: This software has an easy to use format, easy implementation and faultless back up support when and if required. Although the core team are in New Zealand, the response times on queries are better than most companies that are in the same postcode as us. Is saying this, we have had very little issues that pertain to the software as mostly it has been our own internal operator issues. The costs per month are reasonably priced and relevant to our business. There have been no hidden costs, loop holes or add ons required. The development team are open to suggestions and are keen to keep the product evolving to ensure it delivers in line with our daily work requirements. It feels almost like it has been tailored specifically for us.

Cons: We have not yet come across any negative items for this software since installation in December 2015.

Overall: After reviewing and trialing several bigger 'named' apps we found that they offered far more options than we actually needed and all were set up with pricing options that would of seen us having to pay for items that would not be utilised.

Vendor Response

by SwipedOn on June 13, 2016

Hi Sue, thank you so much for the awesome review. Really love having you guys on board! Cheers, Team SwipedOn

Swipedon - Dojo Wellington - Jess.O

Sep 20, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: all sights can be managed from each location. Super fast to set up new locations, input new employees etc... basically really easy to set everything up really fast! We are going through a rapid growth period opening lots of new sights, so it is perfect being able to just login and add. Also took 3 minutes for me to teach the Community Coordinator in ChCh how to use the dashboard also...great!

Cons: Ben has let me know that there is heaps being worked on to improve the app which is great!

- separate photos for each sight
- the search feature when signing into see someone more obvious
-our sign in agreements length means that once people have signed they need to scroll down a little to see the sign in button, is easy! but for some reason lots of people walk away and leave it on that screen ...making the sign in button even more obvious would be great.
-is it possible to tap into gmail/email sound settings.. so that when a swipedon notification comes through, people here a specific sound notification? (just an idea, am a big fan of start ups)
-people ask for a pen to do the agreement signing..maybe a reminder to use your finger to sign?

Overall: Ben Scott has been super helpful!! When I am stuck or need a better understanding of anything he responds fast and has clear instructions. Thanks Ben!

Recommendations to other buyers: Thanks team Swipedon, keep up the great work!

Vendor Response

by SwipedOn on September 20, 2016

Hey Jess, thanks so much for the review and all the great feedback! We will certainly look at making the Visitor Agreement easier and more intuitive. Great feedback. Cheers, Ben

Swiped on - Asset for Health & Safety

Dec 20, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use - meets all our requirements.

Cons: We are not advised/forewarned if there are any glitches in the system. We usually find out when we experience them and then contact the support. Admittedly there have been some that they were not aware of until we have brought them to support's attention and they always get addressed in a reasonable time frame.

Overall: With all the new changes in the Health & Safety at Work Act, our company needed to move forward with tracking all movement of staff (including the CEO's faithful 4 legged friend - she has her own profile) , contractors and visitors on the site. We are a paperless company so we had to source a simple but effective and efficient electronic version of a register and SwipedOn was the one most conducive to our application. From a cosmetic side, we have been able to load all three of our companies' Logos - giving extra brand recognition and exposure to visitors. The support we got and the ongoing support we get has been great. We are very happy with the System.

Vendor Response

by SwipedOn on December 20, 2016

Hi Donna, Thank you very much for your review of SwipedOn. Proactive communication is certainly a focus point for us in 2017! Thanks so much. Merry Christmas, Cheers, Ben

I have implemented the SwipedOn platform in 2 different companies, both with a positive experience.

May 01, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The 'administration' center is easy to use and I love the feature of being able to assign different roles to users so the system can be maintained by others (like pre-loading visitors). The front end via the iPad is slick and modern giving a good look and feel to the solution.

Cons: Printing was an issue but this has recently been overhauled and now that area is much better. The big thing it lacks is Active Directory syncronisation (at time of writing at least). So all staff members need to be loaded manually and this becomes a problem across multiple sites when staff members travel.

Great software with clean, simple interface and great support. All for a reasonable price.

Jul 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Has certainly improved our reception area and added to our professional image. It does it's job well and we have had numerous comments and complements. Fast ID printing and instant SMS notifications take the workload off our front office staff to streamline visitor entry.

Cons: No real negatives. The few issues we have had were dealt with quickly via the live support team portal.

Overall: Great first impression, reliable and simple to use software. Highly likely to recommend.

Vendor Response

by SwipedOn on July 24, 2017

Hi Jason, Great to hear from you and thanks for taking the time to write a review. We certainly strive to have amazing customer support! Cheers, Paul

Awesome Apps

Oct 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: easy to use and understand the apps

Cons: just the timer when visitors are looking for an employee, if you do not select who you are visiting the screen will go back to the main screen wiping off what you had enter already. I believe this settings can be extended to a longer period of time at their end

Overall: they have come along way and apps has been improving ever since. i will be installing a 2nd device at our branch office for this purpose. mostly use it for visitors and not employee yet...

Recommendations to other buyers: very affordable compare to some high end products out there and functions are all the same...

Vendor Response

by SwipedOn on October 06, 2016

Thanks Jojo! We're really pleased with your experience, since Gas Technology is a long term client (from our very first app!). Also great to hear our price is fair/affordable for all companies - certainly a key goal of ours. We're addressing the time-delay issue from our end in future releases. Thanks for noting this too. Hadleigh

Easy, Professional, Exceptional Customer Service

Nov 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It is easy to use. The software is great for marketing, branding and customization. Badges print automatically. And because the software notifies the host of their guest, the receptionist is free'd up to engage the guest - relationships are very important and it starts with the first person they see.

Cons: I wish we could have different settings for different iPads in the same location. Aside from that, which I hope is getting worked on, I have ZERO complaints.

Vendor Response

by SwipedOn on November 19, 2017

Hi Brittany, Thanks so much for your review of SwipedOn, it's great to hear back from our customers. We look forward to bringing the extra features soon! All the best, Paul

Configuration and setup is very easy, ongoing use by staff and visitors has been seamless.Very Happy

May 24, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Ease of configuration, ability to personalise background, visitor functionality and notifications.

We have found the software very easy to use with visitors requiring little prompting to navigate signing in. Web desktop very clear and informative. Visitor arrival notification to staff is quick.

We have found the software to be extremely stable and reliable.

Cons: We require a dedicated staff sign in at an entrance away from reception and there is no ability to have a staff only sign in. The support staff have advised that they will inform us if this becomes an option in future versions.

Overall: Removal of paper based sign in register, visitor confidentiality - no one can browse the sign in register.
Easy visibility of building occupants for Health and Safety purposes.

Vendor Response

by SwipedOn on June 01, 2018

Hi Rob, Thank you so much for the review. Yes, the ability to toggle off the visitor buttons for staff only sign in is something we can take into consideration! Thanks for the feedback. Cheers, Ben

Excellent Visitor Management Solution for Small Workgroups

Aug 23, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: - eMail notification to user and central.
- Customizable colour scheme for interface so you can match logo.
- pre-check of visitors makes checking in important visitors quick and easy.
- Ability to display NDA/visitor notice lets us comply with regulatory requirements without extra paperwork.
- Portal is easy to use.

Cons: - So far only Con is a bug with employee picture uploads requires switching to a specific browser (Chrome). Otherwise it has worked perfectly.

Overall: We've been looking to ditch the old fashioned sign in book and paper NDAs and Security Briefings for a while but most of the visitor management apps out there have a steep price-point that puts them out of the range of small-businesses.

SwipedOn has a rich feature set without putting a hole in the budget. It allows is to track visitors and comply with regulatory requirements and also gives clients and suppliers that visit our facility a professional check-in process that gets them in quickly and effortlessly. The email notification is great as I'm not always at my desk.

Their customer service and tech support response is excellent.

Vendor Response

by SwipedOn on August 23, 2016

Hi Rafael! Thanks so much, really happy to hear things are going well. We are certainly addressing the browser upload task you are talking about. Thanks, Ben

Easy to use and configurable, great customer service if you do get stuck

Jun 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Functions are streamlined and easy to use, with a highly responsive web UI for administration, and a configurable and customisable UI for the sign-in accounts. Any queries that I have had were swiftly resolved by the very friendly support team.

Cons: Difficult to quote any cons about the software. The only thing that springs to mind is possibly extending the app so that the fire register is accessible from phones in the event that the iPad cannot be retrieved.

Overall: Easier to track employee movements for fire registers, and also notifies individuals of visitor arrival by e-mail.

Vendor Response

by SwipedOn on June 08, 2018

Thank you so much for the great review. We do pride ourselves in our customer support :) Also, thanks for your feedback around mobile functionality - I will pass this on to our product team. Cheers, Amy

Excellent

Feb 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, support is second to none and it's just a great piece of software. I would highly recommend it.

Cons: It would be great to be able to have notifications on when staff come in and leave (email or sms). Or even better if you can set their working times (08:30 - 17:00) and you put an allowance of say 5 minutes (variable) each way and it pings you a message if they arrive outside this time.

Can't recommend highly enough

Apr 07, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Design
Ease of Use
Customer Service
Customisation
Opportunities to suggest improvements & additions

Cons: No cons, anything that needs improvement is worked on.

Overall: Swiped On is great software, since we installed it 3 other offices are now using it after their MDs came to our office and saw how great it looks and works.
The software still has some features that we would like to see, but the developers are working on these and are so keen to perfect their product.
I would also like to say that it is rare in business to find a supplier whose product and customer service are at such a high standard.
I only wish all of my suppliers were as helpful! If you ever have any problems, reach out, the guys at Swiped On will get it sorted for you, even if its out of hours.
First class people.
Well done guys.

We have been using this for a while now - visitors sign in at our swipe on ipad at reception.

May 28, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Simple and easy to use. No paper required when signing in. Click of a button. It has an option to remember the visitors.

Cons: Honestly, don't have much to comment on here. No real issues. Sorry, nothing to add here.

Overall: Easy way to keep track of visitors. Health & Safety is definitely made easy this way. Also that fact that you can print out the reports.

Vendor Response

by SwipedOn on June 01, 2018

Thank you so much for the review Janine. Love having Precinct Properties on board! Cheers, Ben

Great software and easy to use

Jun 26, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: Easy to use by visitors. Easy to configure and to setup employees and custom fields.
I like how we can easily configure our company logo on the iPad and also on the printout badges.

Cons: The Web Dashboard could be improved. For example, the timeline shows 2 entries for each visitors (in and out). Couldn't this be on 1 row only that would show the current status of the visitor.
Otherwise, this makes a dashboard that fills up quickly.

It would be usefull also to allow the Dashboard the possibility to display active entries for the current workday only. There is way too much old entries showing up. Maybe a switch like: Today / Week / All

Vendor Response

by SwipedOn on June 28, 2018

Hi Christian, Thank you so much for this constructive feedback. We've heard you and there is good news! We are currently scoping work to improve the dashboard in line with your comments! We can't wait to have this in your hands in the near future :)

Capterra-loader

Accomplished what others couldn't

May 01, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We were in search of an application to replace our outdated paper sign in/out form and after much research we came upon SwipedOn. This offered us just about everything we were looking for and over time with their updates has become our primary app for employees and visitor tracking. There are VERY responsive to inquires and have been a great partner for close to a year. For us this has been a added value to the company and highly recommend it to others.

Cons: Ultimately we would like to see some more flexibility with the desktop login to allow employees to notate future out of office like vacation, etc.

Vendor Response

by SwipedOn on May 07, 2018

Thanks for the awesome review, Sean! We strive to provide excellent support to our fantastic customers, like yourself. Great to have you as part of the SwipedOn team! Kind regards, Amy

Capterra-loader

I love working with SwipedOn in our daily work flow as a digital sign in sheet.

Jun 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The best part about this software is the simple user interface in the web-based dashboard. I have used many different applications for this specific purpose and SwipedOn was by far the easiest to get up and running. I would spend hours trying to get the other software offerings set up and looking just how I like it. I was up and running with SwipedOn in 15 minutes. I also feel like the overall look of the application on our iPad looks more professional than any other software offering I have tried. The layout, look, and feel, of the visitor interface is simple, clean, and stylish. I don't ever have to help or explain how to use the application to visitors, it just that easy to use.

Cons: I have not come up on anything that I don't like yet. I haven't had SwipedOn in use very long but I have been using applications like this offered by other companies and it is by far the best one that meets our current needs and price point.

Vendor Response

by SwipedOn on June 11, 2018

Hi Erik, Thanks for the excellent review of SwipedOn. It's great to have Pro Safety & Rescue, Inc on board. We are passionate about delivering an amazing experience and are delighted that we've delivered great service to you. Our number one goal is to make your lives easier! We look forward to delighting you further with upcoming releases and features :) Best wishes, Amy

Fit for purpose

May 24, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money

Pros: Looks nice and modern

Cons: Expensive for what it is. Also the new version requests user info that should not be required. Why does a sign in app need email addresses of all employees? This was not required in the previous version.

Vendor Response

by SwipedOn on June 01, 2018

Hi Elvin, thank you so much for taking the time to review SwipedOn. We consider ourselves one of the most value for money systems on the market. We use employee email addresses as this is a fundamental part of any visitor management system - notifying your staff when the visitor has arrived via email. We also use email as the unique identifier for the employees in the database - hence another reason we need it. We do appreciate the feedback and we will certainly be look for ways we can improve the system! Thank you so much.

I find this product is excellent and easy to use

Jun 20, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is easy to use always available and customers really get a buzz out of the ease of entry and the photo. Many people keep the photos to put on their fridge.

Cons: We have not had any problems with this software the only thing i would say is that if people are not connected to a company you need to enter something or you cannot continue. It would be good if this was not necessary.

Overall: Allowing us to know at all times who is on the premises and who they are visiting

SwipedOn serves as our full-time receptionist!

Jun 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - It allows us to efficiently serve our customers when someone is away from the reception desk.
- Our clients can easily and quickly check in and let us know that they're here.
- You can customise the dashboard and add your own branding.
- We needed help to log into our admin account after a previous employee left the business, and the team at SwipedOn had it all sorted for us within 10 minutes. Their support is so quick and easy!

Cons: - Nothing I can really think of! The admin/set up website is really simple to use, so no issues there.

Overall: Already mentioned in the previous section...

Vendor Response

by SwipedOn on June 20, 2018

Great to hear from you Emily and thank you for such a glowing review about the SwipedOn system. We're pleased to hear it's helping you make those fantastic first impressions. Kind regards Amy

SwipedOn has been great for us.

May 09, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The software was easy to setup for multiple sites, the software is easy to use and does not require any instructions for the guests to sign in.

Cons: It would be nice if it had multi language support (Spanish & French for us) and allow single user to be on multiple site rosters.

Vendor Response

by SwipedOn on May 15, 2018

Thanks for your review Adam! Fantastic to hear about the ease of setup for multiple sites! Our number one goal is to make your lives easier. All the best, Amy

We have been with SwipedOn since 2013 and never looked at any other program since.

Apr 19, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to setup and use. Easy for even the visitors sign in and out. Very reliable and personalized customer support.

Cons: This bit is hard. Cant really think of what i least like with the program. I'd like to see 'roaming users' out soon though.

Overall: it's very handy to track users.

Vendor Response

by SwipedOn on May 02, 2018

Thanks Tarooj! As one of our first customers, it's great to hear from you. Not to mention it does the job, exactly as required. We look forward to delighting you further with upcoming releases and features : ) Cheers, Hadleigh

Simple and efficient

May 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use. User friendly interface both for users and administrators. Quick support on the rare occasions we need it.

Cons: Frequently drops contact with label printer, tho that may be caused by other factors than the software.

Overall: We could retire our ancient and embarassing paper-based visitor book.

Overall a nice piece of software

May 24, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: It looks good when signing in visitors and allows us to kill 3 birds with one stone by having the system for communication of our confidentiality agreement, communication of our site rule and compliance and also can be used during evacuation during roll calls.

Cons: Sometimes the system goes down but i think this is main due to us losing wi-fi connection internally or is linked to the fact we have an old generation iPad which to be fair to SwipedOn have recommended we upgrade to Air2 or better.

Overall: Quick and easy, visually more appealing then a visitor book. Allows for 3 uses all in one managed place.

Capterra-loader

Wonderfully easy and in compliance.

May 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: we simply love our new visitor registration program. SwipedOn is user friendly, easy to manage, font is easy to read for all, personalizing welcome page is easy and attractive. Iit's been just wonderful. It's saved us time, cost, and has provided the added security compliance required by our clients. Awesome product!

Cons: Evacuation list - since our employees do not sign in we do not have an evacuation list, however, I think i have a way to take roll-call using the check-in step, I've not tested this yet. Ideas and suggestions are welcomed.

Vendor Response

by SwipedOn on May 07, 2018

Thanks for your glowing review Helena - pleased to hear SwipedOn is working well at ProTrials Research. Our support team will be more than happy to assist with your evacuation list query - just click the chat bubble bottom-right in your dashboard to get in touch :) Kind regards, Amy

The best visitor sign-in app I have ever used!

Jun 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The design and navigation of both the user interface and dashboard, all of the options for it, and the customer service.

Cons: That the status on the visitor list does not show "today" for visitors that are signed in on the same day. Very minor, but it used to be like that and I liked it.

Overall: I've been with SwipedOn since they first started getting things up and running. I have watched them evolve very quickly into the best sign-in app I have ever used, and that says a lot considering having tried nearly all of them out there for our 300+ employee company. I do not think it's possible for someone to create a better one seeing as SwipedOn is *the* best!

Recommendations to other buyers: None!

SwipedOn Visitor Management

Jun 15, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Designed beautifully, easy to use, fully customisable, centrally managed, fantastic customer support. Low cost but high quality.

Cons: Drains Ipad battery life quickly.

Overall: SwipedOn Visitor Book has been a great hassle free win for our organisation. Gone are the days of manually inputting visitors through a paperbased process. The slick but simple sign in process allows visitors to come into the organisation and sign in with or without interaction with Customer service staff, reducing waiting times for visitors. Any Issues are dealt with quickly and personally by SwipedOn who, we have found extremely personable and helpful in dealing with any small issues, queries or requests.

Fantastic simple app & cloud management Interface for visitor management

Jun 01, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The SwipedOn app is fantastic for visitor management in any size environment. It is expandable* for multiple sites and is super easy to use and management.

Cons: My slight disappoint is that this application does not have any type of AD integration for easy user management. Therefore we are expected to export our active staff list every month to ensure that the employee list is up to date.

Vendor Response

by SwipedOn on June 05, 2018

Hi Todd, Thank you so much for the feedback. AD integration feedback is also noted. We are working hard on our Product Roadmap which is headed in that direction!

Excellent product.

Jul 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very simple and easy to use and configure. I would recommend to anyone looking at this solution.

Cons: None.

Overall: It fill all of our requirement.

Vendor Response

by SwipedOn on July 24, 2017

Hi Brad, Great to hear from you and thanks for taking the time to write a review. We're so glad to hear that you would recommend SwipedOn - please feel free to shout it from the rooftops! Thanks again, Paul

Great looking system, awesome support!

Jul 15, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to implement, looks great and just works!

Cons: It's iPad only as we initially had older Androids available for use. No biggie.

Overall: We've been using SwipedOn for over 6 months and have had a great experience from the time we very first implemented it. We were up and running quickly and the team has been helpful with any questions we had along the way (thanks Megan - superstar!).

Visitors love the ease of use and often comment positively. Is a great step up from our older Visitor Book.

Recommendations to other buyers: We reviewed a lot of products before selecting SwipedOn. It just works and he price stands out amongst other more expensive products too.

Vendor Response

by SwipedOn on July 15, 2016

Thanks Di! Positive comments are always appreciated.

very easy to use interface and does everything needed.

Jul 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease of use. clients find the software easy to sign in when visiting our company. The ability to create wall paper is an added bonus. customer service is great and have always responded to my inquiries.

Cons: not many options to customize sticker layout. long names get cut off from the stickers. having the option to not have certain log ins print out a sticker would be good.

Great App, Easy Website and run smooth

May 11, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to support. We used it to tell our sales person when they have a customer in the reception. And as a super user its easy for me to support others if im not in the office

Cons: nothing, its a good application that having the features we need. We used it to tell our sales person when they have a customer in the reception.

Overall: Tell our Sales person when the customer is in the reception

Myself adn our visitor enjoy being able to sign in electronically!

May 24, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ease of signing in, being able to sign the non-disclosure, and having a badge printed. Being able to customize the layout is also a plus! It a really good software to have at a corporate office!

Cons: The printed does not always connect to the tablet as it should but i believe that is due to the WiFi connect we use. Other than that it usually works as it should!

Vendor Response

by SwipedOn on June 01, 2018

Hi Kristin, Thank you so much for the review! We LOVE having Igloo on board with us. Such a Cool brand! (see what I did there? :) Ben

Fantastic app and always impresses our visitors

Dec 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The way it impresses visitors to our office and the fire evacuation feature.

Overall: We now have a digital reception that not only impresses our visitors, but it enhances safety. Swipedon is a fantastic addition to any business who is looking to impress guests with efficient visitor management.

Support is also first class and there is always someone around who will listen to ideas for future enhancements.

Vendor Response

by SwipedOn on December 08, 2016

Thanks for such a glowing review Steven! We're working hard to maintain this standard and continue to impress visitors worldwide. Yes, ongoing support is just as important to us, as it is to our new and existing clients. Cheers Hadleigh

Great tool for a simple signing in / reception procedure.

Jun 04, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use. Looks good. Intuitive. Multi site availability. Competitive price. Good, quick support network.

Cons: The visitor badge label printing is hit and miss. Ipad only. If devoloped for any Android tablet this could be resolved as they are for flexible in terms of allowing wired connectivity.

Overall: Removed our manual methods and smartened up our reception. Easy and quick to use.

Vendor Response

by SwipedOn on June 05, 2018

Hi Darren, Thank you so much for the feedback. I'll add your request for Android support to our Product Team! Cheers, Ben

Great product that's quick and easy to use. Best support around.

Nov 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Quick
Simple
Good value for money with great usable features.
Support is the best around- always helpful and friendly.

Cons: Not much that isn't great about this product.
Would like to see a public API out soon - which I believe is in the way.

Vendor Response

by SwipedOn on November 21, 2017

Hi Dwayne, Thanks for your review and it's fantastic to hear you think our support is the best around! Cheers, Paul

Almost Excellent

Dec 08, 2016
3/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: it's attractive, and easy to use and has the functionality we require.

Cons: There are a lot of bugs to work out, but I can see the effort and we are happy overall.

Overall: We love this app, for it's potential. As they grow, their features are getting better and more reliable and we look forward to having it perfected soon! Overall, a great system that does everything we need for security, while also looking great as well! Highly recommend.

Vendor Response

by SwipedOn on December 08, 2016

Hi Sara, Thank you for your support! We're working hard to build out all the features we have planned, and it's great to have you with us. Cheers, Megan

SwipedOn Review

Dec 11, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Great product, simple to set-up and administer and creates a great first impression for visitors - with a photo of our office on screen.

Overall: Have generally been really happy with the product. It is easy to use and represents good value for money. Was disappointed that we were not able to view an iPad Stand. It makes sense to be able to purchase these through SwipedOn and not an external provider.

Vendor Response

by SwipedOn on December 11, 2016

Hi Vanessa, Really appreciate your feedback, its great to hear SwipedOn is working well for you at Harcourts - those first impressions always count! Regards, Megan

Useful

May 24, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use.

Cons: We would like one feature you currently do not have. Right now we only have one NDA option for visitors, we would like to have a different NDA for contractors. Visitors and contractors are two groups we have set up.

Vendor Response

by SwipedOn on June 10, 2018

Hi Steve, Thanks for your feedback - I will pass this on to our product development team. Cheers, Amy

After some troubles with the SMS feature at the very beginning, we are now very satisfied

Jun 13, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: User notifications (mail & SMS), the dashboard to manage several sites, beautiful design & user interface. Nice possibilities to customize the layout of the app on ipad. Customer Service really solution oriented.

Cons: No AD synchronisation yet.
No possibility to sort the employees by family names.

Overall: A trendy reception desk and less waiting time. Also less manual intervention of the receptionnist with the SMS & Mail notification.

very helpful and accommodating

Jul 17, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: very easy to use and manage, does what it says will do well. I like how it can all be maneged online, not on the actual devices

Cons: slight issue in NZ when we are in UK but not a big issues

Vendor Response

by SwipedOn on July 17, 2017

Hi Paul, Thank you very much for the review! We have support agents on the UK timezone and 24/5 support now :)

Great sign in app that is quick and easy for visitors to use

Jul 19, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: From an admin point of view, I like having the app on my monitor so I can easily monitor the flow of visitors in the building. It's great that I can quickly sign people out as a large majority of them forget to sign out. The notification feature of email and text to the employee works very well. Customer support is very responsive.

Cons: I have used the pre-register function a few times but this could be more efficient by allowing me to import a csv file of attendees for an event.

Overall: Ticks all the boxes for our health & safety requirements as well as allowing us to capture statistics and information relating to visitors to our building.

Vendor Response

by SwipedOn on July 24, 2017

Hi Sherilyn, Thanks for taking the time to write a review - it's always great to hear back from our customers! A bulk upload of pre-registered visitors is something that's certainly on our radar. Thanks again! Paul

Great software, Support Staff are more than happy to help, and fab response time on queries.

Jun 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: intuitive user friendly design, dashboard/backend is so useful and communication between online dashboard and app on ipad is almost instant!

Cons: haven't found anything yet!

Overall: Signing in is now a breeze for staff and visitors, also ticks a few safeguarding boxes!! :o)

Vendor Response

by SwipedOn on July 24, 2017

Hi Aaron, Thanks for taking the time to write a review, we really appreciate it. Our amazing customer support team work hard to have a fast response time so it's fantastic to hear your comments. Thanks again! Paul

Everyone who visits us loves Swipedon because it's quick, efficient, and easy to use!

Jun 11, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We love the functionality of the app it has a screen saver that allows us to showcase what we do,and it is user friendly so we have not has one visitor that could not use the app by themselves.

Cons: There are a couple large cons for us when it comes to the app. We do not like that even though you "save" the visitor they still have to resign the visitor agreement each time. Also we do not like that you cannot reprint a picture if for some reason there is an error with the printer.

Overall: We were able to clean up our reception area by upgrading to this app, and now all our visitors are able to wear a badge that does not require any extra effort on our side. Additionally, we do not have to keep any unnecessary paperwork because we print our visitor agreement when we want and not have to keep on the physical copies as we did before.

Straight forward, eager to await new functionalities

May 16, 2018
4/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Great user interface - so its very user-friendly for new visitors.

Cons: Unable to customize tools - I've already spoken to customer support who've told me my request for certain functionalities is in the pipelines. Not sure if this is automated response as I got the exact same reply for two different queries. ETA's would be great (2018, Mid 2019 etc)

Vendor Response

by SwipedOn on May 24, 2018

Hi Vinia, Thank you so much for the feedback. We certainly listen to and appreicate all feedback. We never automate our responses - you'll always be speaking with one of our friendly customer support staff. Although we do provide similar answers in regards to product road map questions. We are working extremely hard and will be delivering you with some exciting customisation features throughout 2018 and 2019. Thank you again so much for your support and feedback.

Very good experience and great service offered by the team

Dec 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: easy to use, efficient features to add users. simple and checks all the boxes overall. I recommend this software to every company being small or large, team always ready to assist in any way possible.

Overall: very efficient and robust system. we eliminated the use of a paper registry to keep track of our visitors and therefore moved to SwipedOn and we simplified this process and reduced the tasks on our reception personnel

Great product! from customer service to set-up to execution

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Ease-of-use. The product is very straightforward and easy to set-up. We no longer need to print out and file what seems like thousands of forms as they are all saved within the software. The option for SMS notification is something our employees have loved. SwipedOn is one of the cheapest options we found for this software, and they have delivered on every expectation we had.

Visitors have had no problems at all with the product, and some even enjoy having their picture taken. We have had nothing but compliments on the new system.

Also, their customer support is fantastic. They are open to suggestions and it is obvious that they want to produce a quality product.

Capterra-loader

Awesome, these guys have incredible customer service.

Mar 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is not a complicated system that is easy to teach the general public. I does not go down or is buggy. If there is a problem they are on it.

Cons: Some of the admin features could be a bit more robust but it does not hinder any of the front end work that works very well.

Overall: It is consistent and our customers are very happy with its use. Easy to navigate and reliable.

Vendor Response

by SwipedOn on March 14, 2018

Thanks for your fantastic review Mike! We're glad to be delivering the service to your School District. We have been working hard behind the scenes and have a number of great updates due in the next few weeks. Please keep an eye out! Hadleigh

SwipedOn

Aug 05, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: Easy set up and ease of use for our visitors. Assists us with our compliance obligations

Cons: Cost per month for a small business like us with few visitors but required to have a system for compliance

Overall: We have compliance requirements which SwipedOn assists with and saves us time writing up visitor list for these requirements; clients interact with it well and impressed by the system.

Excellent!

Jun 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is very user friendly. It is easy to use and it is very reliable. All our guests compliment on how nice it is and it's a nice presentation at the front desk.

Amazing customer service! SwipedOn has answered all my questions quickly and everyone's been great!

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: SwipedOn has made our company look really professional! Clients & visitors appreciate the ease of signing in, and the notification emails are excellent! They allow for more client interaction with the receptionist while the person they are here to see is on their way to join the visitor in the lobby.

Cons: We are looking to another sheet - not an NDA - for signing purposes, which is not yet available. We look forward to being able to use this application for multiple purposes in our studio.

Overall: security, efficient client sign-ins, NDA signatures, email notifications.

Vendor Response

by SwipedOn on November 19, 2017

Hi Martha, Thanks for your review and it's fantastic to hear your comments about our customer service as we strive hard to be amazing at it! All the best, Paul

Awesome product that delivers way more value than the price. Great support on hand too!

Jun 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: It was effortless to get it up and running and the few questions I did have were answered in record time by the super helpful support team at SwipedOn. The interface is nice and clean. Just simple, modern design that does the job perfectly. I've had lots of positive comments from my visitors using it, which just reinforces that it was the right decision to get rid of the old paper book and move with the times!

Overall: Took an old paper-based process and modernised it in a digital way that now makes it very automated and easy

Vendor Response

by SwipedOn on July 24, 2017

Hi Kate, Great to hear from you and thanks for taking the time to write a review. It's always great to hear positive feedback from the visitors that are using the system! Cheers, Paul

A perfect solution to our residence hall guest tracking needs! Absolute amazing service!

Jul 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: The software is very intuitive with a user interface that makes sense. The best value for our money and customizable for exactly what we need. Training my staff on this took 5 minutes of time. They were able to pick up on it extremely fast.

Cons: The only issue I have had is updating my "employee" list with the CSV template provided. If the email address is already in the system it fails the upload. I would like to see the software just update the data for that employee instead of throwing a failure.

Overall: This software brought us into compliance with FERPA so we could secure the guest sign-in/out information. SwipedOn streamlined our process and makes it accessible to our office online anytime.

Vendor Response

by SwipedOn on July 18, 2018

Hi Aaron, Thanks for the review! I've got great news for you - we have just released an update to the CSV import that covers your exact need here! Please check it out :)

Love the app

Jul 30, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: I really like the ability to customize the app. Our visitors love the historic photos that display on the sign-in page.
I can export visitor information into a spreadsheet. This really helps me with my monthly statistics.
The support I've received from the SwipedOn team has been great. They are very responsive and welcome to suggestions.

Cons: Some of the fields are required by the app, like the "Company" field. I would like the ability to choose the fields I need.

Overall: We are a small research center in a public library and use the app to track our patrons and post our visitor agreement. It's great to eliminate paper sign in! One of our patrons commented that this was "the best sign in app she had ever seen."

Get app to use for office staff and site staff.

May 27, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: We run weekly reports to check the technicians hours and keep track of the hours they are working on the project.

Cons: You can only log in on one Swipedon app. Would be good if you could use for multiple sites. That is the only issue I have had with this app.

Overall: Good way to keep track of staff and hours they work.

Vendor Response

by SwipedOn on June 01, 2018

Hi Sarah, thank you so much for the review! You can certainly use SwipedOn at multiple sites, and you can also have multiple people as admins of the system. Please reach out to us at hellp@swipedon.com and we can give you a call to discuss multiple sites! Thank you!

Excellent product and amazing support

Nov 18, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Ease of use and look and feel of software

Cons: Maybe lacks in some other features although not always required

Overall: We have been looking around for software to be able to deliver an amazing 'front of house' look and feel to our school reception and finally found it with Swiped On. Although there is a lot of competition out there we found this to be best value for money with all the features we required. The support is also extremely good and always respond promptly. New updates and future developments are always in motion and would only increase it's already impressive feature list.

Recommendations to other buyers: Perfect addition to any reception and really useful for staff signing in as well for evacuation purposes

Vendor Response

by SwipedOn on November 20, 2016

Hi Mark, Thanks for the great review! We definitely have lots of exciting things in the pipeline for development. Cheers, Megan

Swiped is quick, mostly easy to use and fun

Jul 16, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: I like the ease of swiping in and out for staff. The printing of a label for visitors is a pro.

Cons: Not so easy to get info back out and report. The labels for the printer are really expensive. Some visitors are afraid of technology

Overall: It helps us to meet health and safety regulations

Our experience is great. Our visitors experience is awesome.

Jun 29, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: It's super simple and does exactly the job we need it to do! Our visitors appreciate the ease of use.

Vendor Response

by SwipedOn on July 24, 2017

Hi Jo, Great to hear from you and thanks for taking the time to write a review. We aim to make the product as easy to use as possible, so it's always fantastic to hear this. Cheers, Paul

Innovative & Secure

Dec 16, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Interface (both internal & external), functionality, features -- Pre-Registration, Visitor Logs, Employee Evacuation

Cons: Cannot tie directly into our employee software feed for automatic csv updates.

Overall: SwipedOn is an easy-to-use system for both our visitors and our admins. It's innovative in its look and design but offers exceptional functionality and security. We have had nothing but positive feedback. SwipedOn always has a prompt response to all our troubleshooting and is constantly progressing with updates and feature additions.

Vendor Response

by SwipedOn on December 18, 2016

Thanks for the awesome review Alana! Integration with employee software is definitely something we are looking forward to, we're working hard to get this out! Thanks again! Megan

Capterra-loader

A Transformed & Streamlined Reception

May 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It allows us to track employee attendance for both performance and health & safety purposes. Previously we didn't have an accurate register of employee attendance so this has streamlined that process for us.

We also love the visitor tracking and the way it emails the employee being visited. Recording the signed disclosure is also very helpful.

Cons: It only works on the iOS platform meant we had to purchase an iPad to enable us to use the app as we only use Windows or Android devices.

Overall: It has streamlined out employee and visitor tracking process giving more transparency and accountability.

Wonderfully simple product, helpful and pleasant team!

Jul 07, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: It's very simple - both from a management and visitor/employee point of view.
The SwipedOn team are very friendly and helpful.

Cons: Largely none!
There are one or two things we'd like the system to do, but the team tell me these will be built into future updates.

Overall: We initially took on SwipedOn as a trial, as we were a little late in starting the actual trial in our organisation, the team were more than helpful in extending our trial and enabling some of the extra functionality not normally included in the trial. As the product is so simple and easy to use, as well as value for money, we are now a subscribed customer.

Recommendations to other buyers: Take the trial - experience it for yourself.

SwipedOn Gets an A+

Oct 05, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use. Have had no instances where the software has failed.

Cons: Honestly, no complaints.

Overall: We have received so many positive comments from visitors about how great SwipedOn's sign-in process is. We love it! Originally had in only one of three offices. Now all three are converting over.

Vendor Response

by SwipedOn on October 05, 2016

Hi Tonya, Thanks for the awesome review! We're glad your visitors love SwipedOn, and are excited to have your three offices with us! Cheers, Megan

Really great app!

Dec 08, 2016
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Comments: For the most part, this app is great for our office. Once they get the traveling employee option set up it will be perfect!

Vendor Response

by SwipedOn on December 11, 2016

Hi Liz, Thanks for the review! We're looking forward to rolling out the roaming employee option too! :) Cheers Megan

SwipedOn - Great Employee/Visitor Logging System

Dec 19, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: One of our subsidiaries moved to new premises recently, and part of the project was to find a system to log visitors and employees in. I reviewed a number of products, finally settling on a trial with SwipedOn. Since its introduction into the business as a trial, the feedback has always been positive. Even visitors have remarked about simple to use the system is, and how professional it looks. Compared to other products on the market I have been impressed with the software, and the user-friendly nature of the system.

My dealings with the backend support of the system have also been positive and always received support as and when required. I'd be more than happy to recommend this system to any company looking for a device to record visitor and employee access to the business.

Vendor Response

by SwipedOn on December 19, 2016

Hi Neil, Thank you so much for the great feedback. Looking forward to a busy and successful 2017 with you all at Raventa Group. Cheers, Ben

Great Visitor App

Dec 20, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use. Price

Cons: Would like Active Directory Integration

Overall: We needed to replace our old Visitor system as it was unsupported and stand alone. Swiped On has been the perfect replacement. We've been using it now for 4 months and everyone finds it simple and easy to use. We looked around and found Swiped On to be the best value considering there are a lot of options. Swiped On's customer support is also some of the best we've seen - considering they are a small company. Keep up the good work Swiped On.

Vendor Response

by SwipedOn on December 20, 2016

Hi Francis, Thanks for your great review! Yes, we are certainly working on AD support and this will be out early in 2017! Stay tuned. Happy holidays, Ben

Capterra-loader

Exactly what we were looking for

May 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Ease of use, ability to download NDA's for historical purposes and the ability to have SMS message sent to person that has a visitor while they are out on the shop floor. Eliminates physically running around looking for people!

Cons: Wish there was a group 'log in' for employees for this system as we use proprietary software for employee login and tracking.

Overall: Ability to have an electronic file of all the visitors and the NDA's that they have signed as opposed to 'paper' copies and files. The set up was simple and the ease of use of this product has been great!

Vendor Response

by SwipedOn on May 07, 2018

Thanks Robin! Great to hear the SMS notifications are working well within your company, they definitely are handy! Great stuff. All the best, Amy

Great product, visitors love it!

Dec 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simplicity, speed and lovely design.

Cons: Does not support Android tablets (at least didn't when we signed up)

Overall: We have been using SwipedOn for 5/6 months now and have been suitable impressed. Visitors sign in quickly and the photo ID badges print instantly. It looks great on our reception wall too.

We often get positive comments from Visitors and Contractors utilizing the system. Can't fault it and we feel the pricing is very fair compared to similar products. Customer support has been very responsive and helpful too.

Keep up the good work team!

Recommendations to other buyers: We'd certainly recommend it to anybody out there, looking to purchase. Ticks all the boxes!

We love this version. our students were experts in the first day.

May 01, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We were very cautious about upgrading from the old version. But this is very easy to manage from the dashboard. even uploading the pictures was easy.

Cons: The first month we were billed for this version AND the old one. Customer service was great in finding out what was going on.

Overall: I think we use this differently than most companies. We are a school for adults with intellectual and developmental challenges. We have to keep track of where everyone is. So each day, everyone is signing in and out several times. The software works brilliantly

Vendor Response

by SwipedOn on May 02, 2018

Thanks Gwen! We're trilled to be able to contribute to such a wonderful organisation. Pleased that you enjoy our new version too. We have more exciting initiatives in the works. Hadleigh

Capterra-loader

Excellent! Best Cost product with all funcionalities that you need!

Apr 05, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The price is excellent for all the functionalities that are offered. Simplicity in the configuration and in the user interface. It's possible to deploy this solution in less than 15minutes full operational. The support its another major pro to this product

Cons: The major con is that only works with iPad. That increase the cost to implement this solution. Don't have Portuguese language. Do not have the possibility to the user in the registration to choose the language.

Vendor Response

by SwipedOn on May 06, 2018

Hi Nuno, Thanks so much for your review - great to hear how easy you found it to get set up! We would love to be able to offer alternative languages in the future. All the best, Paul

Great Small Business Visitor Tracking Tool

Jan 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Ease of implementation. Responsiveness of technical staff. Our visitors have been very impressed with the system.

Overall: We researched many options for Visitor tracking. We are a small business with 2 buildings that needed login stations. SwipedOn was by far the most cost efficient and their technical team has been very responsive to our needs and suggestions. The system fit the sweet spot of features that we required at a reasonable cost.

Vendor Response

by SwipedOn on January 27, 2017

Thank you so much for the great review Jennifer. It's been a pleasure working with you and the Century Inc. team. Cheers, Ben

Gives the company a professional look, and streamlines the whole check-in process

Oct 02, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very easy to setup and install, and is pretty intuitive in how to use it, both as administrator and user. The customer service is incredibly helpful and quick to respond as well.

Cons: There could be more customisation options, e.g. to do away with the signature function and just tap a button instead.

Vendor Response

by SwipedOn on October 24, 2017

Hi Caroline, Thanks so much for your review. It's always great to hear that our customer support is highly rated and comments like yours really motivate our team! All the best, Paul

SwipedOn feedback

Aug 14, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Ease of use and great customer support (timely and knowledgeable)

Cons: Only one database, so we can't have people, of identical details, registered on both our sites. A tad frustrating.

Overall: The product does what it claims and does it very well. Great interface, easy to use and the support is always friendly and helpful.

Good system once I got it up and running

May 10, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
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Pros: Easy to sign in, easy to find the data a need. Quite a simple system to move around and to change things. like the fact that I could put our own pictures on there of our company.

Cons: There is only one thing that I think it needs and that is a clock on the main signing in screen. I have had comments about visitors having to take photos when signing in, unsure if that facility can be removed.

Overall: Accurate time keeping of employees.

An undiscovered jewel. Best way to improve that first impression clients have of your company.

May 07, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Original and beautifully executed piece of software. Leverages up to date technology, interface and thinking to one of those functions that gets constantly overlooked.
Contacting the team with questions reveals an enthusiam for genuinely attentive support and willingness to listen and take on board suggestions.

Overall: Exactly the right solution to improve visiting clients first impression of you company.
Highly recommended.

Great product and has evolved nicely over the years.

Jan 26, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Comments: I used an older version of SwipedOn that was a stand alone device for a couple of years. It served a purpose. Now that I have the latest version with an internet browser based dashboard I have a better admin experience without having to be physically at the ipad location. I did connect a Brother label printer to generate visitor badges for my guests. Works seamlessly with SwipedOn. The evacuation feature is key for my company and I can use my smartphone to do the role call to see at a glance if everyone is accounted for.

Vendor Response

by SwipedOn on January 27, 2017

Thanks for the great review. We do pride ourselves in our customer support : ) We have worked hard to provide the best value for money solution (starting at $19 per month) and your feedback there is appreciated too! Cheers, Hadleigh

Streamlined sign in process, and increased client capture

May 02, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Rather than having to print out a sign in sheet for employees, the ease of being able to sign in each morning and know who is and isn't in is a great help.
The visitor feature has increased out ability to make lasting connections with capture of emails and who is visiting

Cons: Excited to see links with other applications that will come (integration with out CRM software and Slack messages)

Vendor Response

by SwipedOn on May 07, 2018

Hi Harry, Thanks for taking the time to write a review. Connecting people to your organisation is our priority and we're delighted to hear this is working well for Moving Brands. Great to have you on board! Kind regards, Amy

So much better than paper based management!

Jun 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Prior to using the SwipedOn application, we resorted to a paper based sign in/sign out process which was both time consuming and monotonous. After moving over to SwipedOn we have found the sign in/out experience to be much more fluid, engaging, as well as eliminating unnecessary paper costs (which is always a bonus!)

The application is very responsive, well designed, and easy to use. The visitor notification system is also a fantastic feature as it moves the need from our receptionist to notify staff members onto the SwipedOn application itself.

We'd recommend the SwipedOn solution any day!

Keep up the good work!

Vendor Response

by SwipedOn on June 08, 2016

Thanks Guys! We appreciate the positive feedback from your the team at ACC. We'll keep working hard to continue delivering a great product!

Great product with an excellent price

Jul 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Super simple to setup. Just enough customization of the look and very fast and reliable Support. The monthly fee is priced well, also.

Cons: Badge customization is lacking. We would like to be able to add information and the option isn't currently there to do it.

Overall: The previous software we used for VMS was not cloud based and very outdated looking. This adds to the look of the office and is very easy to setup and use.

It has been a great way to keep track of visitors!

May 10, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
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Pros: It is a great way to enhance security by taking pictures of all visitors who check in. We are also able to keep daily data for future use.

Cons: We need it multilingual if possible. In this area, we have a lot of visitors who are Spanish speaking only. We also have a few who speak Vietnamese.

Overall: Digital sign in and saving all data in the dashboard. Taking pictures of all visitors and see their faces.

Excellent product, quick support response, great team.

Oct 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Easy to use, looks professional, admin functionality easy. Setting up the software was quick, the ability to modify the welcome screen to suit events is a five second job. Visitors have made very positive comments about the new sign in process.

Overall: Was exactly what we were looking for.

Vendor Response

by SwipedOn on October 25, 2017

Hi Eve, Thanks for your review - it's always great to hear positive feedback from visitors using it too! All the best, Paul

2016 Review

Dec 20, 2016
2/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Comments: Not a fan. It seems there are constant "updates" but I don't see a difference. And it seems I have constantly put in a different code because it will kick me out. This makes it very inconvenient for other when I am not in the office. We will continue to use it because it is better than keeping track of guest on paper.

Vendor Response

by SwipedOn on December 20, 2016

Hi Catie, thanks for letting us know your thoughts. Yes, we are always updating our system and will continue to do so to improve performance, functionality and features. I'm sorry you have had a bad experience - I'd certainly love to speak to you and see how we can turn this around. I'll come back to you in a separate email. I'm sure we can rectify this as we have lots of very satisfied customers! Thanks, Ben

SwipedOn Review!

Dec 16, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Graphics are clear.

Cons: The instructions are printed too small.

Overall: So far, people have had no issue using the system, if anything they are pleasantly surprised by the step by step process when they sign in!

Recommendations to other buyers: Make the instructions as simply worded as possible, as well as large print.

Vendor Response

by SwipedOn on December 18, 2016

Hi Stephanie, Thank you for the review and for the feedback regarding font size - I will definitely pass this on! It's great that your visitors are loving SwipedOn! Cheers, Megan

Excellent app and very easy and quick to update!

Nov 24, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: Easy to use, lifetime log of visits and very cool!

Cons: Would like to be able to customise the app interface more, colours, font sizes etc.

Overall: Only negatives would be ability to use QR codes, change predefined fields and make company field optional.

Vendor Response

by SwipedOn on December 11, 2016

Hi Chris, Thanks for the review and the feedback. Many of the points you have mentioned are currently in our development roadmap - we're working hard to implement these changes! Cheers, Megan

Excellent Software easy to use even for people you are not tech savvy.

May 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Easy to use, very self explanatory, the SMS is very useful for when the contact person is not at their desk to see the email.

Cons: I would like for some things to be customize such a button to add names under a group visit to the contact people, that way the contact person gets one email.

Overall: Easier for visitors to use and sent an email note to the contact person.

Great Change on my Front Desks

Mar 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Technology and real time data

Cons: Minor tweaks needed but team ready to ear

Overall: Before SwipeOn we used to have a lot of paper forms...we could not understand what people where writing....no real time data, a lot of coordination needed to have people know their visitors...now every time a visitor got here they feel like a cool company...we can't wait to have more iPads across our offices! thanks for this

Recommendations to other buyers: None for the moment

SwipedOn is Fantastic

Nov 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Intuitive, clever software that meets all our needs. Amazing help chats.

Cons: Nothing I can think of.

Overall: As a school we have been looking for an app that catered for our signing in and out needs. SwipedOn met all those needs and more. The app is intuitive and easy to set up. The instantaneous help chats are amazing. Well done SwipedOn

Recommendations to other buyers: Sign up now!

Vendor Response

by SwipedOn on November 20, 2016

Thanks Paul, we're glad SwipedOn has exceeded your needs! Cheers, Megan

SwipedOn are so customer focused. There service is excellent. They are there when you need them

Dec 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Very user friendly and simple to use. It does what promised brilliantly. After it's set up very minimum if any maintenance is needed. It sits there and does what it is supposed to be doing.

Vendor Response

by SwipedOn on December 12, 2017

Hi Malinga, Thanks for your review of SwipedOn. It's great to hear your opinion of our customer service - we strive for excellence! All the best, Paul

Great little app for visitor management

Jul 12, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Having the list of people a visitor is here to see and taking legwork away from reception staff by emailing the person automatically is great

Cons: be good to have more templates (or create own templates) for name badges, and to have diffrent badges for different visitor types (eg contractor ID and visitor ID)

Hello there

Dec 08, 2016
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: Initially we found he software a bit buggy and unreliable. However we gave it some time and it was good to see the bugs gradually getting ironed out. It would be great if you released an employee in/out board for the iPhone+Android to complement the iPad. We currently have an in-house system on our intranet and people often forget to log in and out. Location based reminders help. If you were to provide a geo-fenced in/out app for the iPhone/Android that would be great.

Vendor Response

by SwipedOn on December 11, 2016

Hi Nick, Thank you for the review. We're working hard to ensure SwipedOn runs smoothly and appreciate the feedback. I'll be sure to pass on your suggestions! Cheers, Megan

We would highly recommend; simple, easy to use

Jan 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We've been using SwipedOn for just over 3 months as part of our warehouse arrival/entry process. It is very simple, clean to use; the interface is actually quite beautiful too. We've had many positive comments from our visitors; it's easy to use, looks great and quickly prints ID badges.

Thanks to the SwipedOn team for all the support while we were getting started.

Great App! Great Support

Aug 25, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Evacuation button/list
easy to manage

Cons: it is not cheap but you get great value for it.

Overall: We were looking to automate the registrations for our visitors and employees. SwipedOn is a perfect app to do this. With the evacuation button and other nice features the app is one of a kind that I could recommend to each company.

Recommendations to other buyers: Can't think of something that is missing.

Quick to implement and intuitive to use

Jul 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: easy web-based interface with options to customize as much as you want, including pictures, titles, tracking, etc; no training required for users

Cons: for very small offices it's a bit pricey, but definitely a high quality product. connecting with printer was tricky but a great feature.

Beautiful sleek app for signing in visitors. Oh did i mention great customer support?

Apr 13, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: Beautifully presented, really easy to use, and comes with customizable fields. A really cool feature is the branding tool that I really loved. Add a logo and some nice photos and you have yourself a professional looking app to impress your visitors. To top it off, their helpdesk is prompt to respond and they have been an absolute gem when I had questions.

One thing I really hope the developers would work on is being able to customize what I print on the ID label. That will just make this the ultimate visitor registration app for me.

I highly recommend getting this app for anyone who needs a sign in tool for your events.

Great software, customer service team are very responsive

May 16, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Can be customised (ability to use photos was great); app didn't crash; logical to navigate online platform; simple, user friendly layout.

Cons: Unable to pre-register guests for multiple visits; unable to sort data by custom fields (custom field questions are in the answer field)

Works great super easy setup and use

Jun 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Product works great. Easy customization to brand the screens with your company logo's and picture. Have had it deployed about a month at 3 companies and received a bunch of complements from visitors about the check in system. Have had 4 or 5 people call me after their visit asking about the system because they wanted to deploy it at their company. Support responds quickly, and have addressed a couple needs that I had.
Only downside is it's Apple only, but it's a small concession to make for the price and quality of the service.

Vendor Response

by SwipedOn on June 08, 2016

Hi David, thanks so much and really happy to have you guys on board. Thanks again! Cheers, Ben