# Page 2 | SwipedOn Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is SwipedOn the right Visitor Management solution for you? Explore 305 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/134219/SwipedOn/reviews

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SwipedOn

4.7 (305)

[View alternatives](https://www.capterra.com/p/134219/SwipedOn/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of SwipedOn

## Showing most helpful reviews

Showing 26-50 of 305 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JM

Jordan M.  
HR Generalist  
Consumer Services  
Used the software for: 1-2 years

### "Best Out of the Box Visitor Management System on the Market"

March 17, 2025

4.0

Mostly positive. We have found SwipedOn to be a user friendly and simple visitor management system with the benefit of also keeping an up to date database of salaried employees within our facilities. This has enabled us to keep detailed records of both vendors, customers, and employees who are within our buildings during our busy hours and enables us to audit vendors who provide daily services, like cleaners and maintenance folks. They have great customer service, helpful integrations, a simple interface, and a streamlined product.

Pros

Easy to use and deploy Visitor Management system that allows for a Microsoft Directory integration to provide a seamless employee sign-in system also.

Cons

The pricing model. We need an additional building, but were asked to pay another $2,000 dollars for a building that is within 500 feet of our original address. There is no way to add a building without adding another account.

Review Source

MB

Mauro B.  
Head of IT  
Apparel & Fashion  
Used the software for: 2+ years

### "SwipedOn Is a Crucial Solution For Our Company"

March 6, 2025

5.0

We have had very few problems with SwipedOn and they also have extremely responsive support teams who take note of wishlist items which do seem to eventually get addressed. It has been crucial for us for visitor management, and also helpful for us as far as tracking who is in the building and who is not.

Pros

SwipedOn makes visitor management very easy in our company. We require visitor management for CT-PAT compliance and SwipedOn even takes a picture and prints a stick on badge for the receptionist to give to the visitor. There is also an evacuation list, proximity sign in and out for employee logging as well, deliveries, AD sync, and so much more. In fact, for signing out, visitors can hold their badge up in front of the camera and boom, they're signed out! It really does everything we need and more.

Cons

Not too much I don't like about SwipedOn to be honest. I guess the only thing I can say is missing is facial recognition, but this is more device dependent for accuracy anyways, so I can't really complain about it.

Alternatives considered

[Envoy](https://www.capterra.com/p/143721/Envoy/)

Reason for choosing SwipedOn

SwipedOn was way better in badge printing (back when we purchased at least) and was overall a better interface and just worked better overall for our needs.

Review Source

CC

Courtney C.  
Office manager  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "A dream come true "

May 15, 2025

5.0

My expectations have been exceeded in every aspect with this software. It has made our office a better place.

Pros

The product is a one stop shop. It is user friendly & does all the work within the program. Set up is painless

Cons

I would love a mobile app version of the software. I wish our office would have been using the software long ago.

Review Source

DH

Debbie H.  
IT Process and Systems Manager  
Food & Beverages  
Used the software for: 2+ years

### "Visitor Book is good, but shame about SwipedOn Pocket which is very poor."

October 21, 2024

3.0

The SwipedOn team are very responsive which is great, but the SwipedOn Pocket app does not function as advertised, which is very sad, & this overrides my previous years of good experience. :-(

Pros

The Visitor sign on is easy to use and has a nice interface.

Cons

SwipedOn Pocket Geofencing does not work consistently, so is very frustrating. And after trying & trying to resolve with the SwipedOn team, we've all given up..

Alternatives considered

[EVA Check-in](https://www.capterra.com/p/204006/EVA-Check-in/)

Reason for choosing SwipedOn

We had implementation problems with Eva, & then SwipedOn released an update which resolved the issue we were having

Review Source

Response from Sign In Solutions

October 31, 2024

Hi Debbie, sorry to hear that you have had issues with the geofencing feature :( Unfortunately, there are various reasons which may cause location-based settings to fail. Geofence technology relies on a combination of GPS, WiFi and cellular data to determine your position and weak signals can affect the reliability for some devices. We have plans to improve this using a more reliable method as geofencing isn’t always accurate, we will keep you in the loop!

AB

Andre B.  
Leiter IT Systeme  
Wholesale  
Used the software for: Less than 6 months

### "Schnelle und saubere Lösung für das Besuchermanagement"

January 30, 2025

4.0

SwipedOn lässt sich schnell und einfach in bestehende Systeme integrieren und bietet mit der Tablet App für Android und iOS tolle Möglichkeiten für einen Besucher Kiosk. Die Art der Benachrichtigungen würde ich auf einen kurzen Telefonanruf bei Besucherregistrierung erweitern wollen.

Pros

Unseren Gästen eine moderne Art der Besucheranmeldung anzubieten. Swiped on ist innerhalb eines Tages einzurichten und die Benutzer haben das System schnell angenommen.

Cons

Leider ist es nur an wenigen Stellen möglich, die Benutzererfahrung zu customizen. Es gibt zwar einige Möglichkeiten, wie z.B. Freitext Felder im Mitarbeiterverzeichnis, ich hätte mir jedoch mehr gewünscht.

Review Source

Response from Sign In Solutions

February 3, 2025

Thanks for your review! Keep an eye out as we have a lot more customization options coming soon 👀

VR

Verified Reviewer  
Receptionist  
Retail  
Used the software for: 6-12 months

### "Your SwipedOn Experience"

January 16, 2025

4.0

Pros

Ease of navigation, change of tenant/visitor details can be edited easily

Cons

Error message after logging in on occasion, but it's no problem

Review Source

JP

Josh P.  
Administrator  
Accounting  
Used the software for: 1-2 years

### "Helpful sign in tool"

January 2, 2025

5.0

Pros

Easy and efficient to sign in and out using this software.

Cons

A few teething problems and bugs to fix occasionally, but generally get sorted quickly.

Review Source

Response from Sign In Solutions

January 12, 2025

Hi Josh, thanks for the review! Great to hear any issues you had have been solved :)

DP

Dominic P.  
Finance Manager  
Chemicals  
Used the software for: Less than 6 months

### "Really Good Software"

November 9, 2024

4.0

Really good. Really easy and intuitive to use, and laid out attractively.

Pros

A very well laid out, and professional looking user interface. Lots of optional functionality that can be used if wanted, but does not add any complication to the basic functionality, if a user only wants to use that. Useful free training provided, which gives new users a good understanding of additional functions that can be used if wanted.

Cons

No problems with it, yet. Ask me again in a couple of years time.

Review Source

Response from Sign In Solutions

November 13, 2024

Thanks for the review Dominic! We love to hear it :)

MW

Murel W.  
Security and Reception Services Manager  
Religious Institutions  
Used the software for: 2+ years

### "Church Organization Needs Met"

June 17, 2024

5.0

Pros

We use SwipedOn as a lobby registration system at the International Center for our church organization. We currently use three tablets for guest visitors into our building. Visitors are classified at our site from the three different building entities, as well as Chapel, Museum, Service/Tech, and Tour visitors. Depending on the category of visitor they may sign off on a necessary form and get their picture taken. Their name and picture are forwarded to the client user/team, as well as our security team. The ease of use for logging in and logging out impresses many of our guests and vendors.

Cons

Unfortunately, we do not utilize all the features available as they are not needed at our site.

Review Source

CC

Chris C.  
Document Control Manager  
Aviation & Aerospace  
Used the software for: 1-2 years

### "Simple Facility Occupancy Management"

July 26, 2021

4.0

Choosing SwipedOn for our Facility Occupancy Management has been simple to implement, light on maintenance and easy to use.

Pros

Product support is second to none. The software is simple to setup and manage. Security of data is robust. User system maintenance is very light, keeping our resources on the job, not burdening staff with more tasks.

Cons

Automated sign out options don't notify or seek confirmation. The Visitor or Employee should be required to give positive confirmation of sign out to underwrite duty of care obligations.

Review Source

CR

Clare R.  
HR Manager  
Entertainment  
Used the software for: 2+ years

### "Cost effective and efficient visitor management"

November 2, 2022

4.0

As above- not needing to have someone sitting at reception has meant we have gained efficiencies through having the system. Any issues or questions are quickly and easily resolved by the SwipedOn team.

Pros

It's small and unobtrusive, easy to set up and requires limited administration. Has reduced the labour required to cover the reception desk and gives instant notifications when people arrive.

Cons

None that I can think of - the product delivers everything we need it to

Review Source

Response from Sign In Solutions

November 10, 2022

Thanks so much for the kind words Clare ���� Our support team is the best!

DN

Daniel N.  
IT Manager  
Furniture  
Used the software for: 1-2 years

### "Quick to Set up, Quick to sign in"

November 13, 2018

5.0

We wanted to get rid of our paper sign in book and replace it with a simple digital experience. SwipedOn provided great assistance getting it all set up, and also answering our initial questions when comparing solutions.

Pros

Good customer service to help you set it up initially. After that, it basically runs itself. Before we selected SwipedOn, we looked at several different sign in apps. SwipedOn was the clear winner for us: - Simplicity - All the features we need, none that we don't need - Inexpensive - Intuitive for users - All you need is the name of the person you are visiting, very easy - web interface available for admins to see the past history of all the sign ins (including names, phone numbers, email addresses, etc. - very useful for marketing follow up). 1. Tap "Sign In" 2. Tap person you are going to visit 3. Read through the health & safety and other wording (customisable message specific to the company). 4. Sign on the ipad that you agree. 5. Ipad will take your picture and send an email to the person you are visiting to notify them of your arrival. 6. A name tag automatically prints out from a small Brother label printer next to the ipad. 7. Done!

Cons

SwipedOn is only for companies that want a "no frills" experience. If you require thousands of features, look elsewhere (for instance, there is no integration with Active Directory). Currently only works on an ipad. However, this is not a big deal. We bought an ipad lock stand to keep the ipad secure. We also can lock down the ipad into Guided Access Mode. This prevents visitors from accessing anything besides SwipedOn on the ipad.

Review Source

AB

Ashley B.  
IT mgr  
Packaging and Containers  
Used the software for: 1-2 years

### "Good visitor sign-in solution"

September 5, 2023

5.0

Very positive, the support team are great and are so friendly. Pricing is good. look and feel of the app is very good.

Pros

It works on a very basic tablet, it prints over wifi to a label/badge printer. looks a feels really great to use

Cons

I had one experience where the SMS connector failed but there was no alert. It doesn't integrate with legacy HR resource systems. The app doesn't update with other app store updates, i seems that it needs to be done manually

Alternatives considered

[Eptura Visitor](https://www.capterra.com/p/117329/Proxyclick/)[GymMaster](https://www.capterra.com/p/57469/GymMaster/)[Acre Security](https://www.capterra.com/p/135719/TDS-Visitor/)

Reason for choosing SwipedOn

Sales rep was very friendly, and pricing was not too high

Review Source

Response from Sign In Solutions

October 12, 2023

Thanks for the kind words Ashley! I have passed your feedback on the SMS issue along to our product team. Thanks!

MB

Matt B.  
Bid Manager  
Construction  
Used the software for: 2+ years

### "Excellent software that regularly impresses our new staff and office visitors"

August 9, 2019

5.0

We used to use a paper signing in sheet, SwipedOn has massively improved our record keeping and has received numerous compliments from our clients and visitors for how professional this signing in process now is.

Pros

The software looks smart and has plenty of customisation options to make sure the app continues the company brand. The employee in/out feature is key to our business and receiving visitors information and email notifications to our staff when they have a visitor is excellent.

Cons

As an early user of this app there were a number of features that used to require a few too many clicks to access or felt slow to use, but the app has been updated a lot throughout our time using swiped-on and it is always improving.

Alternatives considered

[Vizito](https://www.capterra.com/p/147970/Vizito/)

Reason for choosing SwipedOn

SwipedOn offered the simplest and easiest to use employee In/Out feature and we did not want to have two separate Apps or iPads for visitors and employees. With SwipedOn offering both visitor and staff signing in features it was an easy choice.

Review Source

Response from Sign In Solutions

August 13, 2019

Thanks for your review Matt, it's always great getting feedback from our customers. So glad that we can help you impress your new staff and visitors!

PW

Paul W.  
Ops Sup  
Information Services  
Used the software for: 2+ years

### "Review of Swiped On"

November 3, 2022

5.0

Never used this type of software previously. Am happy with this program.

Pros

Ease of use/efficient visitors find it very helpful

Cons

at times the program I use can be a little hard to follow or find. Example when wanting to find out how many visitors for a month have come in. At times it can be hard to locate how to filter

Review Source

Response from Sign In Solutions

November 10, 2022

Hi Paul - thanks so much for your review! I have passed on the confusion around filtering to our product team and we are working to improve the system analytics and reporting ����

AY

Alan Y.  
IT Coordinator  
Mining & Metals  
Used the software for: 2+ years

### "Great return for so little effort to put in!"

May 24, 2019

5.0

SwipedOn is allowing us to remove the paper based sign in/out books from reception desks, enhanced our security through visitor photos and ID labels, and removed pressure from reception. Any questions we have had have been responded to straight away by the support team at SwipedOn, overall they have been a pleasure to deal with. I would highly recommend this solution to any company wishing to improve their visitor experience.

Pros

SwipedOn is simple to put into production at your organization yet is immediately effective in improving the experience your visitors receive. Spend a little bit of time branding your installation to your company and you have the ideal visitor and employee management system.

Cons

The only drawback is currently you have to manually add new employees to the software, however this is on the drawing board to remedy so is not that big a deal.

Review Source

Response from Sign In Solutions

May 27, 2019

Hi Alan, Thanks for your wonderful review, it's so good to hear how SwipedOn is improving your visitors' experience. And it's great to hear you've already been in contact with our support team about future enhancements we're working on around adding new employees! Feel free to reach out anytime via live chat if you need anything at all. :) Thanks! Lou

CJ

Charlotte J.  
Head Office Administrator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "SwipedOn is great"

August 20, 2019

5.0

SwipedOn is a slick piece of software that gives a great first impression to visitors to our Head Office. We are a not-for-profit organisation so we need to spend our money wisely. SwipedOn enables us to do this without having to compromise on quality.

Pros

The ability to do away with all the paperwork required when welcoming a visitor on site.

Cons

The initial cost of buying an iPad and stand.

Review Source

Response from Sign In Solutions

August 26, 2019

Hi Charlotte, Thanks for your awesome review. It's lovely to hear you're enjoying SwipedOn and a paperwork-free process (yay!). As always, if you need anything please feel free to reach out via live chat anytime. :) Thanks, Lou & Team SwipedOn

KB

Kathleen B.  
Accounts Administrator  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Signing in with Swiped On"

May 26, 2020

5.0

As a company we are really happy with Swiped On has mentioned above it is easy to use. Great for ensuring who is the building at any given time. You also have the knowledge that if there are any issues you can call/ e-mail someone at Swiped On and your query is dealt with quickly.

Pros

We like the fact that the software is easy to use. Employees and visitors can sign in and out using an ipad. This can be easily checked to see who is in the building from my computer. In the event of a fire, the ipad can be easily disconnected from the stand and used as a role call to ensure that everyone is safely out of the building.

Cons

In the 2 years that I personally have been using this system I have not encountered any issues

Reason for choosing SwipedOn

I'm not sure swiped on was already being used by the company when i joined

Review Source

Response from Sign In Solutions

August 3, 2020

Hi Kathleen, It sounds like you are making great use of SwipedOn and the roll call feature for evacuations is beneficial. It's also pleasing to hear that SwipedOn is still your preferred visitor management system of choice after 2 years! Feel free to reach out anytime via live chat. :) Amy & Team SwipedOn

Erik A.  
Business Development Manager  
Oil & Energy  
Used the software for: Less than 6 months

### "I love working with SwipedOn in our daily work flow as a digital sign in sheet."

June 5, 2018

5.0

Pros

The best part about this software is the simple user interface in the web-based dashboard. I have used many different applications for this specific purpose and SwipedOn was by far the easiest to get up and running. I would spend hours trying to get the other software offerings set up and looking just how I like it. I was up and running with SwipedOn in 15 minutes. I also feel like the overall look of the application on our iPad looks more professional than any other software offering I have tried. The layout, look, and feel, of the visitor interface is simple, clean, and stylish. I don't ever have to help or explain how to use the application to visitors, it just that easy to use.

Cons

I have not come up on anything that I don't like yet. I haven't had SwipedOn in use very long but I have been using applications like this offered by other companies and it is by far the best one that meets our current needs and price point.

Review Source

Response from Sign In Solutions

June 11, 2018

Hi Erik, Thanks for the excellent review of SwipedOn. It's great to have Pro Safety & Rescue, Inc on board. We are passionate about delivering an amazing experience and are delighted that we've delivered great service to you. Our number one goal is to make your lives easier! We look forward to delighting you further with upcoming releases and features :) Best wishes, Amy

JM

Joe M.  
ICT Support Technician - Server & Network  
Architecture & Planning  
Used the software for: 1-2 years

### "Moving away from old style pen and paper to make the employee and visitor experience better."

May 10, 2018

5.0

easier to manage and gives a wow factor to visitors.

Pros

We wanted to move away from the old style pen and paper in our organization, the system is easy to setup and easy to use, the system is very customisable. having the ability to pre-register visitors is really helpful. SwipedOn support team are really friendly and easy to talk / live chat with, always happy to help and generally resolve most issues within the initial conversation. Generally the system has had a lot of positive feedback from our users and visitors within the group .

Cons

software updates can be quite frequent, but they generally fix most bugs quite quickly after iOS updates. We have a lot of agile users who move from site to site, being able to add their email address to each account would be a great help, there is a workaround but means using a fictitious email and adding the main email as a cc'd address. future developments would be good for adding a department in the user field which could enable a quicker roll call for evacuation mode, it is quite slow running through a site with 100 users, but no slower than the traditional paper based sheets. not sure if it would ever happen, but having the ability to use an android device for the system would be a good option, given the costs of iPads compared to Samsung devices.

Review Source

DH

Daniel H.  
CEO  
Information Technology and Services  
Used the software for: 1-2 years

### "Simple visitor kiosk"

November 13, 2019

4.0

Pros

Simple to use and set up within the browser portal. SMS is nice but costly. Support is typically able to help but often times their sales department isn't available when needed.

Cons

It can get expensive when adding multiple locations, sms purchases, and other options. I have several locations that I use this for. Also, and I know this isn't necessarily SwipedOn's fault but often times our users get multiple text messages from one visitor. This seems to be an issue with their SMS provider, our cell phone carrier, and being connected to wifi. We've put in a few requests for updates to fit our needs, but seems they go different routes when some things would make more sense. It'd make a lot more sense if they concentrated on an iphone app not just an ipad app. That way for evacuations, managers can use their iphones to communicate safety between different locations of safety meetup's.

Review Source

Response from Sign In Solutions

November 20, 2019

Hi Daniel, Thanks for your feedback, we'll be sure to pass all the points raised on to our product team. In the meantime, a member of our customer support team will be in contact via email. Thanks again for choosing SwipedOn! Kind regards, Team SwipedOn

VR

Verified Reviewer  
CANBus Engineer  
  
Used the software for: 1-2 years

### "Easy to use and configurable, great customer service if you do get stuck"

June 4, 2018

5.0

Easier to track employee movements for fire registers, and also notifies individuals of visitor arrival by e-mail.

Pros

Functions are streamlined and easy to use, with a highly responsive web UI for administration, and a configurable and customisable UI for the sign-in accounts. Any queries that I have had were swiftly resolved by the very friendly support team.

Cons

Difficult to quote any cons about the software. The only thing that springs to mind is possibly extending the app so that the fire register is accessible from phones in the event that the iPad cannot be retrieved.

Review Source

Response from Sign In Solutions

June 8, 2018

Thank you so much for the great review. We do pride ourselves in our customer support :) Also, thanks for your feedback around mobile functionality - I will pass this on to our product team. Cheers, Amy

LR

Luke R.  
Technical Support Specialist  
Information Technology and Services  
Used the software for: 1-2 years

### "Review from Voices"

October 27, 2022

4.0

Pros

Easy to use. Modern looking interface. Very easy to make any changes to the system based on our needs.

Cons

Employees tend to forget to sign in. It could do a better job of notifying employees when they don't sign-in. Some employees only come into our office a few days a month and it can difficult for them to remember to sign in. An automated process would catch everyone coming into the office.

Review Source

Response from Sign In Solutions

November 6, 2022

Hi Luke - thanks so much for the review! We do have a setting for reminder notifications for employees using the Pocket app - here is the link https://www.swipedon.com/support/how-to-enable-reminder-notifications-for-employees-using-the-pocket-app :) Thanks, Mia

CC

Christine C.  
IT Manager  
Automotive  
Used the software for: 2+ years

### "Works really well"

May 22, 2019

5.0

The electronic visitor login gives us much better advisability than our old paper log sheets. We also have multiple buildings within a mile of each other. Checking the signins was really cumbersome. Although the system appears to be designed to aid a receptionist. In our unattended setup, we get caught off guard when there are issues with updates, both application and iPad updates. Improving the design for unattended locations would be a big plus.

Pros

The ease of use and ability to add multiple administrators. Our setups are in an unattended reception area, most of the time it works really well. Printing the visitor badges is really great to help everyone recognize who is a visitor.

Cons

The only notification for updates is displayed on the iPad or when logged into the website. In our configuration, we don't check the iPad regularly and don't find out there is an issue until a visitor shows up. I think it would be great if the admins on the account were notified by email when updates are available.

Review Source

Response from Sign In Solutions

May 27, 2019

Hi Christine, Thanks for your lovely feedback, it's great to hear how the ID badge printing in particular is helping with the visitor sign-in process in your company. Apologies you're having trouble with the update notifications showing up on the unmanned iPad. It sounds like you might need to enable auto-updates on both iPads. If you take a look at this article and have a look at the option to set automatically (about halfway down the page) this might help resolve the issue: https://support.swipedon.com/faqs/faqs/how-to-update-the-swipedon-ios-app We will definitely pass on the feedback regarding admins receiving email notifications to our product team. Feel free to reach out anytime via live chat should you need any additional support around implementing the auto-updates. :) Thanks, Lou

PR

PAULENIA R.  
Receptionist  
Chemicals  
Used the software for: 1-2 years

### "Amazing Product!"

June 14, 2019

5.0

The customer service and help desk with SwipedOn is amazing. They have online chats that are so convenient when I am multitasking and cannot call. I really enjoy the convenience of getting help.

Pros

This software is very easy to use. The simplicity helps users from different backgrounds use the software. It is also very efficient way to keep account of all visitors that comes to the offices. The features are very easy to use. I found it very easy to use on the first couple days. I would recommend every company to have this as it definitely brings out the new technology era we are living in. All of our guests love it!

Cons

The only issue I've had with it and it's a very minor issue is once in a blue moon the printer would be disconnected from the iPad. Other than that, I've had no other issues.

Review Source

Response from Sign In Solutions

June 20, 2019

Hi Paulenia, Thanks so much for your wonderful review, it's great to hear how easy the solution is for you to use, and that your guests love it too! Feel free to reach out as much as you need via live chat, we're happy that you're already enjoying and benefitting from this part of our service. :) Thanks, Lou

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