# Page 3 | SwipedOn Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is SwipedOn the right Visitor Management solution for you? Explore 305 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/134219/SwipedOn/reviews

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SwipedOn

4.7 (305)

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Last updated March 13th, 2026

# Page 3 - Reviews of SwipedOn

## Showing most helpful reviews

Showing 51-75 of 305 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

GI

Gwen I.  
Administrative Specialist  
Civil Engineering  
Used the software for: 2+ years

### "Great for keeping track of employees"

December 2, 2020

5.0

We use the software primarily to know who is in the office, especially when we have fire drills or emergency situations. Assuming everyone signs in as they are supposed to, we bring the tablet with us to take roll call at emergency sites. It is also helpful when visitors come to our office, as colleagues are notified by email when their guests arrive. Many of our offices throughout our nationwide corporation are considering using Swiped On, as they do not have this program installed at their location.

Pros

This program is easy to use and is helpful to know who is in the office.

Cons

We haven't had any problems so far with the software.

Review Source

Response from Sign In Solutions

December 8, 2020

Thanks for your fantastic review - Gwen! It sounds like you are making great use of the portable roll call feature to help with evacuations. We're also really thrilled to hear that your wider team are considering rolling out SwipedOn across more locations - please feel free to reach out via live chat and we'd be more than happy to assist further with this. :) Thanks again, Amy & Team SwipedOn

BR

Brad R.  
Program / IT Manager  
Automotive  
Used the software for: 6-12 months

### "Great Asset For Our Business"

December 8, 2016

5.0

We launched SwipedOn to replace our paper books for tracking employees and visitors when they enter and leave our facility. We have around 70 employees using it and have been averaging around 8 visitors per day. The app is incredibly easy to use and offers plenty of opportunities to customize the information that you want to collect. Our EH&S team loves the "Evacuation Mode", which helps quickly identify everyone that is in the building and allows them to be checked in as "Safe" once they have safely evacuated the building in the event of an emergency. Customers and vendors that visit often comment on how easy it is to register as a visitor and get their badge.

Pros

Once the initial configuration is setup for the appearance and data collection it just works. No intervention is required to keep it running smoothly.

Cons

Email notifications for guest arrival sometimes take a few minutes to be received. Not sure if this is an issue on our end with the threat prevention software that we employ to scan incoming emails.

Review Source

Response from Sign In Solutions

December 8, 2016

Thanks Brad! Really positive review and we're pleased to be improving processes and Hendrickson. Yes, we do pride ourselves on the Evacuation Mode and constantly looking for ways we can improve this area. Thanks for the kind words around the quick set up too! Our number one goal is to make your lives easier. With regards to the notifications - I've passed this on to the team and we'll investigate. May well be in bound firewalls? Our SMS notifications will negate this and we're happy to sort you out should you wish. Thanks again for such a great review! Cheers, Hadleigh

SB

Sam B.  
Technical & QA Manager  
Chemicals  
Used the software for: 1-2 years

### "It performs as exactly as was described."

August 11, 2021

5.0

I found Swiped on to be a good product. It performs as exactly as was described to me and has replaced and improved on our old paper system of visitor management.

Pros

I liked that SwipedOn software is easy to use. We've had visitors impressed by it, when they see it for the first time. It has replaced our old paper system and improved our management of visitor records. Storing of their confidentiality agreements electronically, is more practical too.

Cons

Instructions for setting up the printer could be clarified and ability to also use the software on android tablets would be handy.

Review Source

DS

David S.  
HSEQ Manager  
Civil Engineering  
Used the software for: 2+ years

### "Log in Log out"

November 1, 2022

5.0

It has been a great benefit to have access to workers on our sites as we have 40 sites. During covid we were able to immediately inform workers of potential exposure well before NSW health.we have continued to use it across our projects

Pros

easy access anytime to a specific sites for accountability

Cons

nothing yet it has performed as required

Review Source

Response from Sign In Solutions

November 13, 2022

Thanks so much David, great to hear you are still seeing the benefits post COVID!

AH

Alison H.  
School Business Manager  
Education Management  
Used the software for: Less than 6 months

### "Efficient and Easy - win, win!"

April 26, 2019

5.0

I love this system; it's easy to use, looks attractive and modern at the main desk and adheres to our safeguarding and H&S policies. Signing in is quick and easy and the ability to see at a glance who is in the building is a real asset.

Pros

It provides everything you need within an extremely busy office. The most important aspect of the signing in system is regards to safeguarding. We can see at a glance who is in our school; particularly useful when visitors are coming in to work with children. We can preregister visitors, which saves time at the busy reception desk. I particularly like the evacuation facility; taking the iPad outside and ticking off who I can see provides me with a very clear picture of who is out of the building - the photographs of visitors are invaluable in this instance.

Cons

I wish you could print off different evacuation lists - one for staff and one for visitors. This means that we could print off a staff list when everyone was in class. This means that if the alarm sounds, we only have to wait for a short list of visitors. We have quite a lot of staff and printing the whole list off takes a lot of time when the alarm is sounding and the fire warding is trying to get you out of the building.

Review Source

Response from Sign In Solutions

May 13, 2019

Hi Alison, Thanks for your feedback, we love to hear how our software is benefitting our customers and helping to streamline processes! If you need any further assistance with anything, feel free to jump onto live chat anytime and we'll be more than happy to help. :) Thanks, Team SwipedOn

VR

Verified Reviewer  
Group QHSE Manager  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "SwipedOn Visitor Management and Employee T&A"

June 18, 2021

5.0

Pros

Contactless visitor & employee sign-in Screening questions with alerts Contact tracing tools ID badge printing Digital agreements (Site Rules & COVID) Emergency / Evacuation management Employee in-out board Improved the professional image of the organization to visitors on arrival.

Cons

Physical Cards with QR codes for employees not yet available. Limited connection to payroll / ERP systems.

Review Source

AW

Amanda W.  
Reception-Administration  
Transportation/Trucking/Railroad  
Used the software for: 1-2 years

### "Quality Assured "

November 30, 2020

5.0

Overall SwipedOn has now become a valuable tool in our company.

Pros

Practical, uncomplicated software which suits our companies needs. It is a smart, flexible sign in, sign out for visitors and contractors reducing our paper usage. In our current times; SwipedOn allows for contactless sign ins and contact tracing. Working on a controlled site: SwipedOn prints required identification badges, along with policy entry procedures for visitors/contractors sign on. SwipedOn notifies relevant parties of their visitors arrival, if the front desk is unattended, sending an email or text message.

Cons

It is an easy tool to use, fast and seamless.

Review Source

Response from Sign In Solutions

December 3, 2020

Hi Amanda, Thanks for the awesome review, it's great to hear how the straightforward nature of SwipedOn is benefitting your business, especially through the time of the pandemic which has brought many new challenges. As always, feel free to reach out via live chat on our website if you need anything at all :) Cheers, Louise, Team SwipedOn

DM

Daniella M.  
Armourer  
Information Technology and Services  
Used the software for: 6-12 months

### "Easy way to monitor who is on site"

December 11, 2018

5.0

A third party safety review of our offices highlighted the need for visitor logging software. It is great to have SwipedOn to help keep our office secure and safe.

Pros

The UI is clean and easy to navigate. The set up is easy with a bulk iport feature, and the design of how the app appears on the iPad is customisable to match our branding. The visitor and employee log is live and can be viewed from any computer which is handy.

Cons

My company holds two accounts for two offices. You cannot use the same email for employees on more than one account, which is a bit annoying. There is a workaround that fixes this issue, but is still a bit inconvenient. The evacuation feature is ok, but we are based in an earthquake-prone country, and in the past the mobile networks go down when there is a big one. As we would leave the iPad on its mount in the building, we have to carry out the evacuation on our phones. Without a mobile dta network available this feature can't work when we would need it most.

Review Source

Response from Sign In Solutions

December 18, 2018

Hi Daniella, Thank you so much for the review of SwipedOn. In terms of your comment regarding multiple accounts - early in the new year we are releasing a new feature called Employee Roaming, which will allow your team to easily change their location. Look forward to getting this into your hands! Thank you, Ben Product Manager SwipedOn

DL

David L.  
Production Control Manager  
Consumer Goods  
Used the software for: Less than 6 months

### "Perfect for what we need"

July 25, 2016

5.0

We were looking for a low cost visitor management system for our reception area. With us only having one reception and a relatively low visitor count, a VMS wasn't really a necessity, it was more of a 'nice touch' kind of thing so we had to keep to quite a strict budget. Having had free trials with around a dozen different visitor management systems of similar cost, we were getting frustrated that there always seemed to be at least one thing missing on them. Some were missing certain elements, some required the visitor to enter irrelevant information in order to sign out and some were just clunky & difficult to use. We trialled SwipedOn and we finally found one that ticked all of the boxes. It is hugely customisable and allows us to set it up exactly as we'd like it. More importantly it allows US to set the rules on the data that we collect so we can keep it relevant, yet simple. Both the iPad and web interfaces are easy to navigate and are self explanatory. We had a problem with email notifications not coming through from the software. Between the swipedon team and our IT support providers, we managed to solve the problem & it's now working perfectly. Despite them being based at the opposite end of the globe, their support has been excellent throughout, an email response never more than a few hours away regardless of the time (I've had emails from their founders at 8pm their time). Overall I'm very impressed with this software and will be signing up for the paid version shortly.

Pros

Packed with features. Highly configurable & customisable. Great customer support.

Cons

Just being a bit picky but it would be nice to be able to redesign the label that is printed. Although, in fairness, it contains everything that we need on it so it's not really an issue.

Review Source

Response from Sign In Solutions

July 25, 2016

David, thanks for the amazing review. It's awesome working with you and we look forward to bringing you more great features in the near future! Cheers, Ben

TB

Tyra B.  
School Administrator  
Education Management  
Used the software for: 2+ years

### "Would recommend!"

July 3, 2019

4.0

Impressed by the service. Whenever I've had an issue, the team have been extremely helpful and have responded extremely quickly. I really like the system overall so we will be continuing with this for the meantime.

Pros

Very easy to use. Looks very stylish when visitors come into our school.

Cons

It takes a while for visitors to sign in, we do get the odd complaint from visitors about how long it takes. I think this can probably be adapted to our needs though.

Review Source

Response from Sign In Solutions

July 8, 2019

Hi Tyra, Thanks so much for your amazing review, it's great to hear how you're enjoying SwipedOn :) Regarding the slow sign in, one of our customer support team will be in contact just to check everything is set up correctly for you. It should be a simple, fast sign in process so it's surprising you've received complaints and we'd like to help you fix that as soon as possible. Thanks! Lou

MW

Melvin W.  
Director  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "It makes us look as professional as the software while sharing basic information across the company."

July 24, 2017

5.0

We did away with a system that was at best used sparingly. We can now make it a condition of entry on to our site and the tardiness people have shown to the old system will no longer be a reason to avoid the new. The ease with which both visitors and employees can enter and exit the site while informing the company of their presence is a strength of the software.

Pros

The aesthetic appearance which adds a professional look to a basic, but important task. It allows the company to collect relevant and vital data in a user friendly format. It does away with the old style books and entry passes and replaces it with a system that can be searched at a glance from your computer screen. It professionalises a moribund, out of date process and enhances the initial reaction of visitors. It's an old cliché but first impressions count and with the help of Swipedon visitors to our company have a positive image from the start.

Cons

The lack of site specific functionality. The ability to log in and out between sites where we have multiple iPads. It would be useful to know at which access point visitors/staff entered the site and equally as important to know where they exited. I haven't yet found out how to have a plain background on the welcome screen with just our company logo showing rather than the stock images loaded on to the system.

Review Source

Response from Sign In Solutions

July 24, 2017

Hi Melvin, Great to hear from you and we really appreciate you taking the time to write a review - we're glad to hear it's helping you make those fantastic first impressions! Please get in touch with our support team and we can certainly help you with those few things you mentioned - just click the chat bubble bottom-right in your dashboard. Thanks again! Paul

BE

Brian E.  
IT Manager  
Media Production  
Used the software for: Less than 6 months

### "Great product. It nailed our objectives"

May 10, 2019

5.0

Wanted photos of who is entering the building and wanted a timeline established. Wanted to take off pressure from the receptionist to find the employee being visited. Wanted to present a more high-tech appearance in the lobby to clients. Wanted to have an emergency evacuation list.

Pros

Ease of setup is great. Setting up printer and iPads was very easy. Entering new employees is easy. It's not complicated (a rare feat sometimes) to use and is structured very well. The ability to upload employee information was very helpful. Very intuitive- one of the best written and best working apps I've ever seen. It's solid. I tested about 12 of these systems, and this is by far the best out there for the money.

Cons

The dashboard can be a little confusing. Maybe move the Status of Signed In to a top level tab, so you only have to click once to see who's Signed In. Maybe add ability to blur the background on the photo capture. Better integration with Active Directory might be helpful for larger organizations.

Review Source

Response from Sign In Solutions

May 14, 2019

Hi Brian, Thanks for your feedback! It's awesome to hear how easy the system was for you to set up and that it's helping with relieving some pressure from your receptionist. Also, so great that it currently offers so many of the features you were after. Be sure to keep checking out our 'what's new' section in the App Store when we update the software for little upgrades that we hope will make a big difference. And feel free to reach out anytime via live chat. :) Thanks! Team SwipedOn

ML

Mariateresa L.  
Marketing and sales manager  
Food Production  
Used the software for: 2+ years

### "Very easy and customer friendly interface "

March 9, 2020

5.0

We can monitore visitors who are in the plant, have badges printed for each one and register their presence as well as have them signing our Privacy and General visitor’s rules.

Pros

In our company we use every day to make access to visitors and check who is in the plant at every moment

Cons

We would appreciate the monthly invoice arriving directly to our accountant email, with no need to go into the system for download every month.

Reason for choosing SwipedOn

Easy use and greatly professional and efficient customer service

Review Source

Response from Sign In Solutions

July 30, 2020

Thanks for your review Mariateresa, it's great to hear how SwipedOn has helped streamline the visitor check in process at your plant. Feel free to reach out anytime via live chat if you need anything at all. All the best, Amy & Team SwipedOn

VR

Verified Reviewer  
Accounting Manager  
International Trade and Development  
Used the software for: 6-12 months

### "Captures info we need!"

August 30, 2018

5.0

Non disclosures tracked - log of visitors- notification of visitors and photo toi!

Pros

Great and easy to use. Keeps all our Non-disclosures in one place - we just download and save to an electronic file! Notifications when people come to see an individual are great both email and SMS!

Cons

Wish we could check in employees in bulk

Review Source

Response from Sign In Solutions

September 3, 2018

Thanks for the great feedback! The team are really pleased to see we're delivering directly on your requirements. Great suggestion with the bulk employee sign in. At the moment, we only have 'bulk sign out' for safety reasons. However, we're working on some exciting UI improvements in that area too - watch this space! Hadleigh, CEO

AM

Aideen M.  
Director Operations  
Biotechnology  
Used the software for: 2+ years

### "SwipedOn offered the Perfect Solution"

March 2, 2020

5.0

See above.

Pros

We needed an electronic evacuation system to comply with HSE standards as we had a terrible manual system and after an extensive search SwipedOn ticked all the boxes for us. We have been using for over 2 years now and have absolutely no regrets. It's easy to set up and fool proof to operate and price is also very acceptable. Finally the SwipedOn team continuously make improvements!

Cons

No Cons SwipedOn simply delivers.

Review Source

Response from Sign In Solutions

July 29, 2020

Hi Aideen, Thanks for your great review! We're thrilled to hear how much you love SwipedOn and the evacuation feature is helping to support the management of Health and Safety within your workplace. Feel free to reach out anytime via live chat :) Thanks, Amy & Team SwipedOn

KI

Kylie I.  
Customer Service Co-Ordinator  
Mining & Metals  
Used the software for: 2+ years

### "Blue Pacific Minerals"

November 2, 2022

5.0

It is excellent for management of visitors to our site and assists with our Health & Safety Protocols

Pros

Easy to use for clients/visitors, excellent notification service

Cons

We are unable to find any fault with SwipedOn

Review Source

Response from Sign In Solutions

November 10, 2022

Love to hear it, thanks Kylie!

EM

Emily M.  
Office Manager  
Entertainment  
Used the software for: 6-12 months

### "Great product at an affordable price! "

August 15, 2019

5.0

My overall experience with SwipedOn has been great. The customer service is excellent, the price is great and the product is easy to use.

Pros

It's easy to use, it's affordable and it's reliable.

Cons

I wish it was more customizable. It would be great if you could add multiple user agreements that you can edit. It would be great if the software gave the option to not make returning guests always sign new agreements every-time they arrive.

Reason for choosing SwipedOn

Honestly the price! Your product is SOOO affordable compared to all others in the marketplace currently and I am very happy I found your product. Everything else I looked at was at least $100 a month with an annual commitment with the exact same services you offer or more services that I just didn't need.

Review Source

Response from Sign In Solutions

August 26, 2019

Hi Emily, Thanks for your awesome feedback, it's great to hear how you're enjoying SwipedOn. If you need anything at all, please feel free to reach out anytime via live chat. :) Thanks, Lou & Team SwipedOn

SD

Sheldon D.  
Manager of Business Systems  
Consumer Goods  
Used the software for: 2+ years

### "SwipedOn"

November 27, 2019

5.0

Pros

We regularly have visitors ask about SwipedOn and where they can get it, it definitely portrays a positive image to visitors, especially those visiting for the first time. It is very user friendly. It allows our receptionist to easily pre-register visitors or they can sign-in when they arrive. Having a mandatory visitor procedures that they need to read and sign is helpful for ensuring they are complying with our safety rules.

Cons

It would be nice to be able to record the serial number of a security prox card given to contractors and technicians when they come in to service our equipment.

Review Source

PB

Paula B.  
Accounts & Corporate Services Administrator  
Maritime  
Used the software for: 6-12 months

### "Money Well Spent"

March 22, 2020

5.0

We have had a fabulous experience to date - no ongoing issues or outages etc. Very glad our company switched from paper to this management system.

Pros

Setting up this program was really easy - when I did encounter an issue the online support was immediately available. This has freed up endless amounts of time signing in guests, not to mention the savings on paper. Being able to pre-register guests and save visitor details makes it very convenient for our regular guests.

Cons

The only issue I can identify is where visitors 'sign in'. We seem to have a lot of guests that miss this section and are wondering what the next step is. Not a big deal, but that's the only negative I can think of.

Review Source

Response from Sign In Solutions

August 3, 2020

Hi Paula, Thank you for your review. It's so good to hear how SwipedOn has saved you time and money! And pleased to hear you have experienced our great customer support. Feel free to reach out via live chat anytime should you need any future assistance. We're always happy to help. :) Thanks again! Amy

PT

Philip T.  
Operations Support Manager  
Food & Beverages  
Used the software for: 1-2 years

### "Easy to use visitor management software"

June 4, 2019

5.0

Have been using Swipedon now for 20 months and due to it's success have rolled out to some other sites. Use the platform on unmanned reception desks where it is largely used for visitors/contractors as well as office based employees. The fire/roll call function is excellent and makes the roll calls much more efficient. When ever encountered issues have had very swift response and resolution from the support function.

Pros

Simple to use for end user, yet offers good level of functionality.

Cons

No Android option as yet - would roll out to more sites if this was available as would reduce hardware costs considerably.

Review Source

Response from Sign In Solutions

June 6, 2019

Hi Philip, Thanks for your great review! It's good to hear you're getting on well with SwipedOn and the roll call feature for evacuations is beneficial. Feel free to reach out via live chat anytime should you need any future assistance. We're always happy to help. :) Thanks again! Lou

JD

Janette D.  
Administration/Reception  
Education Management  
Used the software for: 2+ years

### "SwipedOn Review"

April 15, 2019

5.0

We can now have all employee/visitors movements at our finger tips. Visitors to the school are easily identified with the new label system.

Pros

How flexible it is. You can add and change features as required. Option to print visitor labels is a great timesaver for me. Easy to use in an emergency evacuation too.

Cons

Record of employees sign in and sign out times is a little bit hard to generate and has some information that I don't really need.

Review Source

Response from Sign In Solutions

April 17, 2019

Hi there Janette, thanks so much for your positive review. Awesome to hear that you're loving our automatic ID-labels and making the most of our evacuation feature too. Great stuff! All the best, Amy

CH

Caitlin H.  
Quality Manager  
Plastics  
Used the software for: 2+ years

### "Good Visitor Management"

November 23, 2022

5.0

Pros

Easy visitor management. you can set it up and forget it, it manages itself

Cons

There is not anything to complain about.

Review Source

Response from Sign In Solutions

December 4, 2022

Great to hear! thanks Caitlin

JO

Jess O.  
Community Coordinator  
Executive Office  
Used the software for: Less than 6 months

### "Swipedon - Dojo Wellington - Jess.O"

September 21, 2016

5.0

Ben Scott has been super helpful!! When I am stuck or need a better understanding of anything he responds fast and has clear instructions. Thanks Ben!

Pros

all sights can be managed from each location. Super fast to set up new locations, input new employees etc... basically really easy to set everything up really fast! We are going through a rapid growth period opening lots of new sights, so it is perfect being able to just login and add. Also took 3 minutes for me to teach the Community Coordinator in ChCh how to use the dashboard also...great!

Cons

Ben has let me know that there is heaps being worked on to improve the app which is great! - separate photos for each sight - the search feature when signing into see someone more obvious -our sign in agreements length means that once people have signed they need to scroll down a little to see the sign in button, is easy! but for some reason lots of people walk away and leave it on that screen ...making the sign in button even more obvious would be great. -is it possible to tap into gmail/email sound settings.. so that when a swipedon notification comes through, people here a specific sound notification? (just an idea, am a big fan of start ups) -people ask for a pen to do the agreement signing..maybe a reminder to use your finger to sign?

Review Source

Response from Sign In Solutions

September 21, 2016

Hey Jess, thanks so much for the review and all the great feedback! We will certainly look at making the Visitor Agreement easier and more intuitive. Great feedback. Cheers, Ben

SE

Sheree E.  
Accounts & Payroll Officer  
Primary/Secondary Education  
Used the software for: 2+ years

### "Our visitors love it"

November 18, 2020

4.0

We have a variety of visitors and they all comment on how easy it is to use compared to other systems they have experienced. Our visitors also love the feature where you show your name label to the camera to logout.

Pros

Easy to install Regular updates Visitors find it easy to use

Reason for choosing SwipedOn

their assistance during the trial period

Review Source

Response from Sign In Solutions

November 22, 2020

Hi Sheree, Thanks so much for the amazing review. We are so happy to hear that your visitors find the SwipedOn software so easy to use and especially awesome that they love the badge scan for sign out feature! Feel free to reach out via the live chat on our website if you have any questions in the future. :) All the best, Louise & Team SwipedOn

EK

Elvin K.  
Support Systems Analyst  
  
Used the software for: 2+ years

### "Fit for purpose "

May 24, 2018

4.0

Pros

Looks nice and modern

Cons

Expensive for what it is. Also the new version requests user info that should not be required. Why does a sign in app need email addresses of all employees? This was not required in the previous version.

Review Source

Response from Sign In Solutions

June 1, 2018

Hi Elvin, thank you so much for taking the time to review SwipedOn. We consider ourselves one of the most value for money systems on the market. We use employee email addresses as this is a fundamental part of any visitor management system - notifying your staff when the visitor has arrived via email. We also use email as the unique identifier for the employees in the database - hence another reason we need it. We do appreciate the feedback and we will certainly be look for ways we can improve the system! Thank you so much.

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