# Page 4 | SwipedOn Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is SwipedOn the right Visitor Management solution for you? Explore 305 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/134219/SwipedOn/reviews

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SwipedOn

4.7 (305)

[View alternatives](https://www.capterra.com/p/134219/SwipedOn/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 4 - Reviews of SwipedOn

## Showing most helpful reviews

Showing 76-100 of 305 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

LM

Lucy M.  
Administration Assistant  
Mining & Metals  
Used the software for: 1-2 years

### "SwipedOn Review"

November 2, 2022

4.0

Pros

Ability to monitor visitors, still used for COVID-19 purposes.

Cons

Becomes difficult when many people need to sign in at once. App occasionally freezes.

Review Source

Response from Sign In Solutions

November 13, 2022

Thanks for the review Lucy ���� Feel free to reach out to our support team here https://www.swipedon.com/contact-us if you are experiencing crashes!

GH

Garry H.  
Site Supervisor  
Utilities  
Used the software for: 2+ years

### "Sapphires Swiped on Experience"

November 30, 2020

5.0

Swiped on is a good system for tracking staff and visitors at site, it is easy to use and set up. Training new staff on the system use is fast and fuss free.

Pros

Swiped on is easy to use and set up, adding new employees is a breeze.

Cons

If you have multiple sites and mobile staff, it is hard to transfer someone from one site to another.

Review Source

Response from Sign In Solutions

December 3, 2020

Hi Garry, Thanks for the awesome review, it's great to hear that SwipedOn is a breeze to use at your workplace. As always, feel free to reach out via live chat on our website if you need anything at all :) Cheers, Louise, Team SwipedOn

DB

Donna B.  
National Training Manager  
Consumer Services  
Used the software for: 6-12 months

### "Swiped on - Asset for Health & Safety"

December 20, 2016

4.0

With all the new changes in the Health & Safety at Work Act, our company needed to move forward with tracking all movement of staff (including the CEO's faithful 4 legged friend - she has her own profile) , contractors and visitors on the site. We are a paperless company so we had to source a simple but effective and efficient electronic version of a register and SwipedOn was the one most conducive to our application. From a cosmetic side, we have been able to load all three of our companies' Logos - giving extra brand recognition and exposure to visitors. The support we got and the ongoing support we get has been great. We are very happy with the System.

Pros

Easy to use - meets all our requirements.

Cons

We are not advised/forewarned if there are any glitches in the system. We usually find out when we experience them and then contact the support. Admittedly there have been some that they were not aware of until we have brought them to support's attention and they always get addressed in a reasonable time frame.

Review Source

Response from Sign In Solutions

December 21, 2016

Hi Donna, Thank you very much for your review of SwipedOn. Proactive communication is certainly a focus point for us in 2017! Thanks so much. Merry Christmas, Cheers, Ben

VR

Verified Reviewer  
HR Technology Manager  
Glass, Ceramics & Concrete  
Used the software for: 6-12 months

### "After some troubles with the SMS feature at the very beginning, we are now very satisfied"

June 13, 2018

4.0

A trendy reception desk and less waiting time. Also less manual intervention of the receptionnist with the SMS & Mail notification.

Pros

User notifications (mail & SMS), the dashboard to manage several sites, beautiful design & user interface. Nice possibilities to customize the layout of the app on ipad. Customer Service really solution oriented.

Cons

No AD synchronisation yet. No possibility to sort the employees by family names.

Review Source

EM

Emma M.  
Receptionist  
Accounting  
Used the software for: 1-2 years

### "Great product"

June 12, 2019

5.0

Pros

Easy to use and great customer service if you need help

Cons

The only thing that would be good is if you did not have to enter company name when signing in as we have quite a few individual clients

Reason for choosing SwipedOn

I was not involved with this

Review Source

Response from Sign In Solutions

June 12, 2019

Hi Emma, Thanks for your wonderful review, it's great to hear SwipedOn is easy to use. And we are always stoked to hear positive feedback about our amazing customer service team! Regarding visitor field two - although it is currently a mandatory field, it is possible to change the name of the field. Please see our support article here which explains how to customise: https://support.swipedon.com/articles/2299958-can-i-remove-visitor-field-two If you need anything else, please feel free to reach out via live chat any time. :) Thanks, Lou

JF

Jorge F.  
IT Manager  
Plastics  
Used the software for: 2+ years

### "Great way to manage your guest"

April 29, 2021

5.0

I was first introduced to SwipedOn by my supervisor at the time, and he had seen it at another location he visited. I can tell now, by the way our customers and vendors are amazed when they visit, that we made the right choice.

Pros

It is a very sophisticated yet simple to use tool for guest and sign-in management, complete with badge printout, visitor policy agreement, and emergency roll call.

Cons

I do not like that their badge printer options are very limited. Last time I checked, there's only a handful of printer, and they're all by Brother printers.

Review Source

SE

Simon E.  
IT Manager  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "Perfect move from manual visitor book to a GDPR compliant tablet system."

September 20, 2018

5.0

Due to GDPR and health & safety we need to move away from out old visitor book. Our old book used to have to be locked away each night to protect the data inside but be available during the day. After testing several solution I found SwipedOn to be the best overall for our requirements. No more having to hide the book, we now have GDPR compliance visitor records with SwipedOn. Since installing SwipedOn every visitor has comments on how professional it is and have all asked about it.

Pros

Extremely easy to deploy, sign up, install app and your setup. Everything in the web management console makes sense and its clear to understand what each section is for. Very professional look, customisable backgrounds and much more. Pre book visitors, roll call, quick and easy sign in and out for visitors.

Cons

I would like to see it available on Android so a lower cost tablet could be used.

Review Source

Response from Sign In Solutions

December 20, 2018

Simon, thanks for taking a moment to review SwipedOn. We're pleased to hear how SwipedOn has provided you with a visitor management solution to aid your GDPR compliance. No more locking away that pesky paper visitor book to protect data ;) Enjoy! All the best, Team SwipedOn

AA

Adrian A.  
IT Manager  
Graphic Design  
Used the software for: 2+ years

### "Just a review"

May 2, 2019

4.0

Pros

The UI was easy to navigate and straightforward when it came to set up everything.

Cons

Lacking some more advanced functions like using 1 account to manage cross continental offices

Review Source

Response from Sign In Solutions

May 13, 2019

Hi Adrian, Thanks for your feedback, it's great to hear how easy the software is for you to set up and use. Regarding more advanced multi-location functions, our enterprise plan allows for use of one account across multiple locations. If you'd like to know more about accessing this feature, feel free to reach out on live chat and we can talk through it. :) Thanks! Team SwipedOn

MC

Michael C.  
Systems Manager  
Chemicals  
Used the software for: 2+ years

### "SwipedOn Review"

August 26, 2021

5.0

Overall very pleased with the product

Pros

Features keeping up with the business needs

Cons

fussy sync at times

Review Source

AB

Avi B.  
Project Engineer  
Chemicals  
Used the software for: 2+ years

### "Employee and Visitor Management System"

April 22, 2019

5.0

Pros

SwipedON provides a really good value for money. The software has been reliable and the option to access evacuation list in offline mode sets SwipedOn apart from the competitors. We have been using the software at multiple corporate locations and we have been satisfied with the performance.

Cons

I wish the software had more options for customization.

Review Source

Response from Sign In Solutions

April 29, 2019

Hi Avi, thank you so much for your positive review. Excellent to hear SwipedOn is working well at Chemtrade Logistics. Reach out anytime :) Team SwipedOn

JL

Joanne L.  
Manufacturing Clerk  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Receptionist made Easy"

June 14, 2021

5.0

I have not had to contact customer support for any reason since our purchase. Everything is self explanatory.

Pros

Being able to be contacted by email that a visitor is here and not have to go to the lobby in advance and waste time waiting for someone's arrival. Plus knowing who is here and not being surprised.

Cons

When testing new features no way to delete the test guest sign in

Review Source

SJ

Søren J.  
Manager Business Transfromation & IT  
Machinery  
Used the software for: 1-2 years

### "A reception system easy to use."

June 2, 2020

5.0

Eease of use, good price performance.

Pros

It took us literally under 3 hours to register us as users on Swiped-on website, register all +50 users, set up logo and our company selection of functionality (email and SMS notification, photo and name on visitor label and signing of security ) and link printing device to the tablet, and test the solution. I think that speaks for it self.

Cons

We have got everything what we required.

Review Source

Response from Sign In Solutions

July 30, 2020

So pleased to hear about your swift setup with SwipedOn, S?ren. It sounds like you're really enjoying using the system and we're glad to hear it. Feel free to reach out via live chat should you need anything at all. :) Thanks, Amy & Team SwipedOn

ML

Maxim L.  
Director of Technology  
Education Management  
Used the software for: Less than 6 months

### "SwipedOn for High School"

May 9, 2019

5.0

We wanted a professional check-in experience for both students and visitors. It needed to be easy to use and pretty self explanatory. We did not have a huge budget for this. This solution really fit the bill!

Pros

Super simple to use The features that are customizable, are easy to customize My users love it Support is always available to chat. I love this.

Cons

I want more customization of the fields that visitors can fill in

Alternatives considered

[Raptor VisitorSafe](https://www.capterra.com/p/111900/Raptor-vSoft/)

Reason for choosing SwipedOn

helpcounterweb has an interface that is incredibly outdated and only uses a PC with a label printer that does not auto-cut the printed badges. Swiped on uses a sleek ipad app with a great label printer.

Review Source

Response from Sign In Solutions

May 13, 2019

Hi Maxim, Great to hear you're enjoying the customization features and you've contacted our awesome support team! Thanks so much for your feedback regarding the visitor fields. If you navigate to 'settings > visitor fields' on your dashboard, there's the option to add more custom fields for your visitors. Should you need any assistance with this feel free to reach out. :) Thanks! Team SwipedOn

JA

James A.  
School Administrator  
Education Management  
Used the software for: Less than 6 months

### "Could Not Be Better"

April 25, 2019

5.0

I could not be happier with SwipedOn! I used SwipedOn at my old school and when I moved to my new school it was one if the first things I implemented. I hated the visitor book, it gets rid of having to store old records and search endlessly through names and hard-to-understand handwriting. One of the best features is being able to export data in to an excel spreadsheet and manipulate it.

Pros

My favourite thing about SwipedOn is how great the app looks in our school reception. It is inviting and slick as well as very easy to use. We have a lot of parents and grandparents in school who aren't great with technology and it is very straight forward for them to use.

Cons

I don't dislike anything about SwipedOn. I would however recommend making the employee list alphabetical by surname rather than forename as some staff just see their first name and sometimes sign out the wrong person which has caused a small issue in a fire drill.

Review Source

Response from Sign In Solutions

May 13, 2019

Hi James, Thanks for your review, it's awesome to hear that you love the software so much you took it to your new school! Your feedback is so helpful regarding the alphabetisation by surname. We will pass this on to our product team. In the meantime, if you need anything at all feel free to reach out via live chat :) Thanks! Team SwipedOn

JS

Jarrod S.  
GM  
Food Production  
Used the software for: 2+ years

### "Great Software System - Easy to use"

November 2, 2022

5.0

Pros

Easy to use and easy to set up.Great customer service.

Cons

Tends to drop the printer every now and then but most likely the ipad

Review Source

Response from Sign In Solutions

November 10, 2022

Thanks Jarrod! ����

MD

Mike D.  
Operations  
Consumer Goods  
Used the software for: 1-2 years

### "When your business grows, you need this!"

October 31, 2018

5.0

Our overall experience has been excellent! No complaints at all, it does exactly what it says it does!

Pros

As our company grew to become much larger, we needed something like SwipedOn with the amount of visitors/meetings we'd have. We found SwipedOn and it's perfect! It's really nice and makes us seem more "professional" when visitors come in and we print them out a visitor's badge!

Cons

There is really nothing at all to not like! Maybe some work on the admin side to make it easier!

Review Source

Response from Sign In Solutions

December 20, 2018

Mike, appreciate your kind words. Glad you found us and great to have you on board. As always, reach out at any time if you need assistance. Cheers, Team SwipedOn

MF

Michael F.  
Operations Controllor  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "Requested Review"

October 20, 2022

5.0

Good

Pros

Easy of use New featuers added regularly Users can customises without having to go to swipedon to make changes

Cons

Unable to export to excel preloaded visitors

Reason for choosing SwipedOn

Was seen by our \[SENSITIVE CONTENT\] and he like the ease of use for visitors.

Review Source

Response from Sign In Solutions

November 1, 2022

Hi Michael, thanks for your review! RE exporting preregistered visitors, I have added this as feedback for our product team. Thanks, Mia.

MD

Marcus D.  
GM - Operations  
Airlines/Aviation  
Used the software for: 1-2 years

### "Visitor Register - SwipedOn"

August 25, 2019

5.0

It's been great, not only is the package great to use but any problems I've had have been resolved exceptionally quickly - the after sales support is second to none.

Pros

The initial setup and ongoing use really couldn't be easier. We've had no issues with people using it because it is so straightforward.

Cons

Probably the only shortcoming in my eyes is that it uses Apple hardware only - I prefer Android...

Reason for choosing SwipedOn

Easier to setup and use, looked and 'felt' a lot better too.

Review Source

Response from Sign In Solutions

August 28, 2019

Hi Marcus, Thanks for your awesome review and for recognising our epic customer support team! It's great to hear you're getting on so well with SwipedOn. :) Thanks, Lou & Team SwipedOn

LS

Laura S.  
Director of Human Resources  
Renewables & Environment  
Used the software for: 2+ years

### "Director of HR"

April 8, 2019

5.0

pretty responsive

Pros

ease of use, remembers visitors, they are impressed with it

Cons

we wish we could have the company name and the individuals cell phone number show up in the email tha goes to the individual they are visiting

Review Source

Response from Sign In Solutions

April 10, 2019

Great to hear from you Laura and thanks for the review. Fantastic to hear SwipedOn is still making those great first impressions at Southwest Iowa Renewable Energy! Thanks for taking the time to provide feedback too. I'll pass this on to our product team. Amy

TP

Tracey P.  
Office Manager  
Education Management  
Used the software for: 1-2 years

### "Excellent cost effective system"

May 5, 2020

5.0

Pros

Ease of use, lots of visitors comment on they system saying how straightforward it is.

Cons

Not clear to visitors where they should hold their badge to sign out

Review Source

Response from Sign In Solutions

August 3, 2020

Hi Tracey, Thanks for your feedback, it's great to hear your visitors are enjoying the simplicity of using SwipedOn to sign in. Apologies you're having trouble with the visitor scan to sign-out feature. If you take a look at the video in this article for guidance on where to position the badge, this might help resolve the issue: https://support.swipedon.com/en/articles/3730920-visitor-scan-to-sign-out Feel free to reach out anytime via live chat should you need any additional support around this feature. :) Thanks, Amy

VR

Verified Reviewer  
Office Manager  
Telecommunications  
Used the software for: Less than 6 months

### "Simple, cost effective software that does exactly what it's supposed to do."

August 12, 2019

5.0

The staff are an absolute delight to deal with. The support info online is relevant and straightforward. The product does exactly what it advertises it will do. There are no hidden costs, no dumb surprises. It's so simple anyone could use it.

Pros

User friendly interface, so simple to use. It's basic and the interface is aesthetically appealing. It's virtually impossible to use it wrong.

Cons

Constant updates. It would be good if the updates could be pushed out from the admin interface. I don't go to the sign in locations often so it would be helpful to have another way to update.

Reason for choosing SwipedOn

Price! And we also had used SwipedOn many years ago.

Review Source

Response from Sign In Solutions

August 13, 2019

Thanks for taking the time to leave us a review - so awesome to hear that you find it super simple and user friendly - cheers!

jS

jojo S.  
it security and network mgr  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Awesome Apps"

October 4, 2016

5.0

they have come along way and apps has been improving ever since. i will be installing a 2nd device at our branch office for this purpose. mostly use it for visitors and not employee yet...

Pros

easy to use and understand the apps

Cons

just the timer when visitors are looking for an employee, if you do not select who you are visiting the screen will go back to the main screen wiping off what you had enter already. I believe this settings can be extended to a longer period of time at their end

Review Source

Response from Sign In Solutions

October 6, 2016

Thanks Jojo! We're really pleased with your experience, since Gas Technology is a long term client (from our very first app!). Also great to hear our price is fair/affordable for all companies - certainly a key goal of ours. We're addressing the time-delay issue from our end in future releases. Thanks for noting this too. Hadleigh

TJ

Tim J.  
Head of Technology  
  
Used the software for: 2+ years

### "I have implemented the SwipedOn platform in 2 different companies, both with a positive experience."

May 1, 2018

5.0

Pros

The 'administration' center is easy to use and I love the feature of being able to assign different roles to users so the system can be maintained by others (like pre-loading visitors). The front end via the iPad is slick and modern giving a good look and feel to the solution.

Cons

Printing was an issue but this has recently been overhauled and now that area is much better. The big thing it lacks is Active Directory syncronisation (at time of writing at least). So all staff members need to be loaded manually and this becomes a problem across multiple sites when staff members travel.

Review Source

SB

Sherry B.  
Receptionist/Office assistant  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "Excellent Product"

November 10, 2020

5.0

When I am away it is easy for customers or vendors to log on and an email is sent automatically to their phone or desk top. I also as mention with such diversity of names it is easy for them to just enter.

Pros

The software is great in retrieving names with such a wide diversity sometimes it is hard to pronounce these names correctly.

Cons

I honestly can't say anything bad as it does what we need.

Review Source

Response from Sign In Solutions

November 11, 2020

Hi Sherry, Thanks for the wonderful review! It's great to hear how SwipedOn is helping in your role. As always, feel free to reach out via live chat on the website if you ever need any assistance from our support team. :) Cheers, Louise & Team SwipedOn

SH

Song H.  
Director of Human Resources  
Telecommunications  
Used the software for: Less than 6 months

### "Great Visitor Management Software"

July 18, 2019

5.0

SwipedOn helped us to easily keep a visitor log and manage visitors. We are pleased with this service. Some improvements could make it better. I wish the Admin rules could be setup with more levels, not only Company Admin and Location Manager. Maybe add a user level who can only check and help to create pre-registration or remove the rights to add another location manager from Location manager. SwipedOn could be customized with our own NDA, which is valid for one year. It will be great SwipedOn could have a function to track the valid period and give you notice when visitor need to sign a new one.

Pros

Easy to setup, easy to use, reasonable service fee, good customer support, you purchase your own device, data stored in Cloud, can do pre-registration before visitors arrive, evacuation function is helpful

Cons

No real cons so far I want to suggest the trial period data are not stored in Cloud so we don't have weird fake visitors.

Reason for choosing SwipedOn

Better price and service, you purchase your won equipment.

Review Source

Response from Sign In Solutions

July 24, 2019

Hi Song, Thanks so much for your amazing review, it's great to hear how well you're getting on with SwipedOn! Feel free to reach out anytime via live chat, our awesome customer support team are always happy to help. :) Thanks, Lou

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