# Page 5 | SwipedOn Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is SwipedOn the right Visitor Management solution for you? Explore 305 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/134219/SwipedOn/reviews

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SwipedOn

4.7 (305)

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Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 5 - Reviews of SwipedOn

## Showing most helpful reviews

Showing 101-125 of 305 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

RD

Rob D.  
General Manager  
  
Used the software for: 6-12 months

### "Configuration and setup is very easy, ongoing use by staff and visitors has been seamless.Very Happy"

May 24, 2018

5.0

Removal of paper based sign in register, visitor confidentiality - no one can browse the sign in register. Easy visibility of building occupants for Health and Safety purposes.

Pros

Ease of configuration, ability to personalise background, visitor functionality and notifications. We have found the software very easy to use with visitors requiring little prompting to navigate signing in. Web desktop very clear and informative. Visitor arrival notification to staff is quick. We have found the software to be extremely stable and reliable.

Cons

We require a dedicated staff sign in at an entrance away from reception and there is no ability to have a staff only sign in. The support staff have advised that they will inform us if this becomes an option in future versions.

Review Source

Response from Sign In Solutions

June 1, 2018

Hi Rob, Thank you so much for the review. Yes, the ability to toggle off the visitor buttons for staff only sign in is something we can take into consideration! Thanks for the feedback. Cheers, Ben

JB

Julianne B.  
Administration Officer  
Import and Export  
Used the software for: 1-2 years

### "Visitor/Contractor Sign-in"

November 2, 2022

5.0

Easy to contact, and helpful/

Pros

The Barcode feature is great and easy to use, when it works.

Cons

Sometimes people will have trouble logging in with their mobile, it won't log them in.

Review Source

Response from Sign In Solutions

November 13, 2022

Thanks for the review Julianne, if you are having trouble with the QR feature please do reach out to our support team here https://www.swipedon.com/contact-us as it should work pretty flawlessly ����

JC

Jason C.  
IT Administrator  
Maritime  
Used the software for: 2+ years

### "Great software with clean, simple interface and great support. All for a reasonable price. "

July 21, 2017

5.0

Great first impression, reliable and simple to use software. Highly likely to recommend.

Pros

Has certainly improved our reception area and added to our professional image. It does it's job well and we have had numerous comments and complements. Fast ID printing and instant SMS notifications take the workload off our front office staff to streamline visitor entry.

Cons

No real negatives. The few issues we have had were dealt with quickly via the live support team portal.

Review Source

Response from Sign In Solutions

July 24, 2017

Hi Jason, Great to hear from you and thanks for taking the time to write a review. We certainly strive to have amazing customer support! Cheers, Paul

EE

Emmerson E.  
Manager, Information Technology  
Government Administration  
Used the software for: 1-2 years

### "SwipedOn "

December 13, 2021

4.0

Control of access, to office, visitor and mail management & contract tracing

Pros

The flexibility of the mobile app and remote door unlock

Cons

Some integration with door access products would be good

Review Source

KH

Karryn H.  
PA/ HR Admin/ Return to Work Co-Ordinator  
Mechanical or Industrial Engineering  
Used the software for: 1-2 years

### "I find this product is excellent and easy to use"

June 21, 2018

5.0

Allowing us to know at all times who is on the premises and who they are visiting

Pros

It is easy to use always available and customers really get a buzz out of the ease of entry and the photo. Many people keep the photos to put on their fridge.

Cons

We have not had any problems with this software the only thing i would say is that if people are not connected to a company you need to enter something or you cannot continue. It would be good if this was not necessary.

Review Source

Response from Sign In Solutions

September 7, 2018

Karryn, thanks for taking the time to write a review. I am so glad the system is working well and your visitors are enjoying the SwipedOn experience. Also, thank you for your feedback around the company name field. Great news! This field is now editable, which means you can tailor it to suit your needs. Enjoy :) All the best, Amy

TS

Trish S.  
Admin Assistant  
Management Consulting  
Used the software for: 1-2 years

### "Swiped on Review"

July 15, 2019

4.0

My overall experience is that it is a good system to use.

Pros

You can see when your colleagues are on site or out of the office.

Cons

Frequent down time It would be nice for colleagues to be able to be able to input their whereabouts (per week/month) but not have full access to the system. This would save us from having to check the holiday system and out of office

Review Source

Response from Sign In Solutions

August 27, 2019

Hi Trish, Thanks for your awesome review! Great to hear how you're enjoying SwipedOn. As always, feel free to reach out via live chat if you need anything at all :) Thanks! Lou & Team SwipedOn

DW

Deborah W.  
PA to Service Manager  
Hospital & Health Care  
Used the software for: 6-12 months

### "Swiped On"

November 2, 2022

4.0

Generally effective.

Pros

Visitors being able to self check in and notification being sent directly to whom they are visiting.

Cons

Sometimes unable to swipe in as it appears to jam - IT need to reset.

Review Source

Response from Sign In Solutions

November 10, 2022

Thanks for taking the time to review Deborah ���� If you keep having issues with the app crashing, definitely chat into our support team here https://www.swipedon.com/contact-us and they can help you get to the bottom of it as it shouldn't be doing that! Thanks

SJN

Suprise John N.  
Duty manager/space operator  
Investment Management  
Used the software for: 1-2 years

### "Swipeon at the hivejohannesburg"

April 8, 2019

5.0

Less paper use for registering visitors and it keep track of all our visitor and employees movement. once everyone is signed it is easy to send and emergency emails to inform them of fire or something via swipeon app

Pros

IT IS EASY TO MANAGER THAT HOW VISITORS YOU DAILY AND SIGNING OF OUR EMPLOYEES IT IS EASY TO KEEP TRACK

Cons

IT sends emails to let our employees knows that they have a visitor

Review Source

Response from Sign In Solutions

April 10, 2019

Thanks for taking the time to write a review, Suprise. Pleased to see SwipedOn has helped aid your evacuation procedures and reduce paper usage. That's what we like to hear! Reach out anytime. Team SwipedOn

CP

Christian P.  
Business Application Manager  
  
Used the software for: 6-12 months

### "Great software and easy to use"

June 26, 2018

4.0

Pros

Easy to use by visitors. Easy to configure and to setup employees and custom fields. I like how we can easily configure our company logo on the iPad and also on the printout badges.

Cons

The Web Dashboard could be improved. For example, the timeline shows 2 entries for each visitors (in and out). Couldn't this be on 1 row only that would show the current status of the visitor. Otherwise, this makes a dashboard that fills up quickly. It would be usefull also to allow the Dashboard the possibility to display active entries for the current workday only. There is way too much old entries showing up. Maybe a switch like: Today / Week / All

Review Source

Response from Sign In Solutions

June 28, 2018

Hi Christian, Thank you so much for this constructive feedback. We've heard you and there is good news! We are currently scoping work to improve the dashboard in line with your comments! We can't wait to have this in your hands in the near future :)

LL

Lynn L.  
Operational Support / Quality Manager  
Warehousing  
Used the software for: 1-2 years

### "SwipedOn"

July 10, 2019

5.0

As we no longer have a receptionist this has assisted in alerting arrivals. No longer having to have a sign in book.

Pros

Ease of setup Ease of use Look of the screen

Cons

Sometimes drops out & goes back to the passcode screen.

Review Source

Response from Sign In Solutions

July 18, 2019

Hi Lynn, Thanks so much for your amazing review! We're so happy to hear you're enjoying SwipedOn. If the app drops out and goes back to the passcode screen, please do contact us via live chat and our support team can happily help. Typically SwipedOn overrides these iPad settings, so we'd be keen to check everything is set up correctly with you. :) Thanks again! Lou

RS

Rebecca S.  
IMS Coordinator  
Mining & Metals  
Used the software for: 1-2 years

### "SwipedOn Review"

November 19, 2020

5.0

Our experience has been overall a positive one, we haven't experienced any issues or disruptions since we implemented the software

Pros

Easy to set up, easy to maintain and simple to use

Cons

There hasn't been anything that is not to like about SwipedOn's software

Reason for choosing SwipedOn

Pricing, functionality, & easy to set up and use

Review Source

Response from Sign In Solutions

November 22, 2020

Hi Rebecca, Thanks so much for the amazing review. We are so happy to hear that you are enjoying using SwipedOn! Feel free to reach out via the live chat on our website if you have any questions in the future. :) All the best, Louise & Team SwipedOn

DM

Dan M.  
H&S Manager  
Mechanical or Industrial Engineering  
Used the software for: 6-12 months

### "Swipe On and Stay Informed"

February 17, 2021

5.0

Very Good

Pros

Love the fact visitors have the ability to read company policy, COVID-19 Declaration and brief induction upon arrival or as they sign into site via SwipedOn. I can log into the SwipedOn register and see who has visted site, completed site induction and run a report.

Cons

Non I'm aware of, has been a good product so far.

Reason for choosing SwipedOn

Reputable brand most companies use and are familiar with.

Review Source

Response from Sign In Solutions

February 22, 2021

Hi Dan, Thanks so much for your wonderful review, it's great to hear how the features of SwipedOn are so beneficial to running the sign in process at your business. As always if you have any questions or feedback, feel free to reach out via the live chat on our website :) Cheers, Louise at SwipedOn

EH

Eric H.  
VP of IT  
Consumer Goods  
Used the software for: 2+ years

### "Excellent tool!"

April 8, 2019

5.0

This has been a great tool for us to monitor visitors and help notify whom they wish to see without us staffing a front desk.

Pros

Ease of use and capability. The value add this provides is perfect.

Cons

Really no Cons. It requires so little time to maintain and use.

Review Source

Response from Sign In Solutions

April 9, 2019

Cheers for the glowing review Eric! It's been great working with you and The Carlstargroup team. Reach us anytime :)

AS

Alicia S.  
Group Business Administrator  
Computer Software  
Used the software for: 2+ years

### "Easy Visitor Tracking"

November 28, 2022

5.0

Pros

SwipedOn is very easy to use on both the app and desktop

Cons

Great to get alerts as visitors are not always diligent at signing out

Review Source

Response from Sign In Solutions

December 4, 2022

Thanks for the awesome review Alicia!

SP

Samantha P.  
Director  
Marketing and Advertising  
Used the software for: 1-2 years

### "Simply brilliant product! "

March 19, 2020

5.0

Easy to manage overtime and especially helpful for our fire evacuation testing! We visited a client that had it and we were sold in seconds with it's simplicity.

Pros

How easy it is for the whole team to log in and out!

Cons

Nothing negative to report, set up was pretty simple.

Review Source

Response from Sign In Solutions

July 29, 2020

Hi Samantha, Thanks so much for your review. It's awesome to hear how your whole team is enjoying SwipedOn and the simplicity of signing in and out. Reach out via live chat anytime should you need any future assistance. We're always happy to help! Thanks again! Amy & Team SwipedOn

MT

Michelle T.  
Business Manager  
Education Management  
Used the software for: 2+ years

### "Ease of signing in to worl"

January 7, 2021

4.0

In general SwipedOn is a good user friendly software. I would fully recommend this product to any business.

Pros

I like how easy it is for all staff to sign in to the system and we can easily check who is and who isn't on site.

Cons

Losing all staff who where signed in on site prior to triggering an evacuation

Reason for choosing SwipedOn

Features and ease of use.

Review Source

MT

Michael T.  
parts manager  
Automotive  
Used the software for: 1-2 years

### "Mick 2022"

November 2, 2022

5.0

Great.

Pros

What I liked most about this software is the ease of use and setup.

Cons

What I liked least about this software is, nothing...

Reason for choosing SwipedOn

Free trial.

Review Source

Response from Sign In Solutions

November 13, 2022

Thanks for the review Michael! Great to hear SwipedOn is meeting your needs :)

sM

sharon M.  
Office Service Lead  
Information Technology and Services  
Used the software for: 6-12 months

### "SwipedOn Review"

January 25, 2021

5.0

SwipedOn is a streamlined application, very easy to use & navigate through :-0

Pros

SwipedOn is easy to navigate through, with real time notifications of visitors attending the office notifying employee of their arrival. Adding people only takes 3 steps & archiving is simple, tick the box . I can see who is attending our other state offices. I can pre register visitors & has even has an evacuation tab. Lastly, SwipedOn have an App which you can sign in on via your mobile phone a different option to signing in on Ipad. Including a COVID19 non disclosure.

Cons

Does not leave you logged in, continual logging in all day :-(

Review Source

FM

Fergus M.  
Site Manager  
Civil Engineering  
Used the software for: 6-12 months

### "Log in"

June 18, 2020

4.0

all good

Pros

The ipad system for signing in works a treat so we know who is on site at any one time. Good for fire alarm drills.

Cons

Pity you could not just have camera recognition therefore doing away with touch.

Reason for choosing SwipedOn

n/a

Review Source

Response from Sign In Solutions

August 3, 2020

Thanks for your review Fergus, it's always great receiving feedback from our customers. So glad that SwipedOn is working a treat ;) And thanks for your feedback around camera recognition & touchless sign in. You'll be pleased to know that we've recently introduced a contactless sign in solution for both visitors and employees. Please reach out via live chat and a member of our support team will be more than happy to discuss this in more detail with you. Thanks, Amy & Team SwipedOn

GA

Gwen A.  
Administration Manager  
Education Management  
Used the software for: 2+ years

### "SwipedOn"

August 23, 2018

5.0

Support is good. System is customizable (we change the desk top pictures each month.

Pros

It is easy to set up on the back end. For example adding or deleting names.

Cons

We miss having the codes for each employee. It means anyone can sign anyone in and out

Review Source

Response from Sign In Solutions

September 25, 2018

Hi Gwen, Really appreciate you taking the time to post a review about the SwipedOn visitor management system. We are so glad that you are enjoying the software, along with our fantastic support. Making sure our customers are happy with their experience is a top priority for us! Kind regards, Amy

AR

Alfred R.  
Practice Manager  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Swiped on"

July 15, 2020

5.0

Very smooth sailing all the way for both the admin and end user.

Pros

Very user friendly. Support is excellent.

Cons

Could be a platform for other related uses so could definitely be developed further.

Review Source

Response from Sign In Solutions

July 29, 2020

Hi Alfred, Thanks so much for the awesome review! Glad to hear you have experienced our awesome customer support. We're always introducing new features; so do keep an eye out for these. In the meantime, feel free to reach out via live chat should you need any future assistance. :) Thanks, Amy & Team SwipedOn

ME

Mike E.  
Office Manager  
Financial Services  
Used the software for: Less than 6 months

### "Very happy with the SwipedOn product!"

April 29, 2019

5.0

Very good experience overall since starting with the app earlier this year. Everyone here is glad to have a system that works right out of the box so to speak, and it has streamlined our reception workflow immensely.

Pros

Ease of use and set up, very good visibility into our visitor logs, past and upcoming as well. The app and its services are also very reasonably priced, making it a no brainer to give it a shot. Customization on the types of notifications that we receive upon a visitor's arrival is a very valuable feature to have available.

Cons

There are a few small features missing from the app that would make the experience even easier than it already is, but it sounds like these may be coming in future updates.

Review Source

Response from Sign In Solutions

May 13, 2019

Hi Mike, Thanks for your feedback, it's so great to hear that you are enjoying the customization of notifications feature! It sounds like you may have done so already, but feel free to reach out anytime via live chat. We hope our future features can help streamline the experience further for you. :) Thanks! Team SwipedOn

HC

Helena C.  
Executive Assistant Office Manager  
Biotechnology  
Used the software for: 6-12 months

### "Wonderfully easy and in compliance. "

May 1, 2018

5.0

Pros

we simply love our new visitor registration program. SwipedOn is user friendly, easy to manage, font is easy to read for all, personalizing welcome page is easy and attractive. Iit's been just wonderful. It's saved us time, cost, and has provided the added security compliance required by our clients. Awesome product!

Cons

Evacuation list - since our employees do not sign in we do not have an evacuation list, however, I think i have a way to take roll-call using the check-in step, I've not tested this yet. Ideas and suggestions are welcomed.

Review Source

Response from Sign In Solutions

May 7, 2018

Thanks for your glowing review Helena - pleased to hear SwipedOn is working well at ProTrials Research. Our support team will be more than happy to assist with your evacuation list query - just click the chat bubble bottom-right in your dashboard to get in touch :) Kind regards, Amy

KG

Kevin G.  
Ops Manager  
Information Services  
Used the software for: Less than 6 months

### "Easier than breathing"

April 15, 2019

5.0

This app eliminates tracking paper copies in a binder at the door, remembering to print of new ones to stock the binder. It categorizes the visitor type and the online interface akows easy access to history of who's In and Out.

Pros

This app when installed on the proper device is an easy, fool-proof way to track your employers & visitors in and out of the building.

Cons

If current visitors could simply select their names from a list when signing out. Kinda of like autocomplete, as they begin to type their name, options to select come up in a list.

Review Source

Response from Sign In Solutions

April 23, 2019

Thanks for the great review and feedback, Kevin. 'Auto-suggest' is available in your visitor settings which displays a dropdown list of a visitors name once the first 3 letters are entered. Here is how to enable this feature: https://support.swipedon.com/configuring-swipedon/visitors/visitor-settings Please note, 'auto-suggest' will only work for pre-registered visitors and those who have \`remember me' enabled during their previous visit. Feel free to reach out via live chat and our support team will gladly assist. Kind regards, Amy

TS

Tarooj S.  
IT Manager  
  
Used the software for: 2+ years

### "We have been with SwipedOn since 2013 and never looked at any other program since. "

April 19, 2018

5.0

it's very handy to track users.

Pros

Very easy to setup and use. Easy for even the visitors sign in and out. Very reliable and personalized customer support.

Cons

This bit is hard. Cant really think of what i least like with the program. I'd like to see 'roaming users' out soon though.

Review Source

Response from Sign In Solutions

May 2, 2018

Thanks Tarooj! As one of our first customers, it's great to hear from you. Not to mention it does the job, exactly as required. We look forward to delighting you further with upcoming releases and features : ) Cheers, Hadleigh

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