# Page 6 | SwipedOn Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 6 - Is SwipedOn the right Visitor Management solution for you? Explore 305 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/134219/SwipedOn/reviews

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SwipedOn

4.7 (305)

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Last updated March 13th, 2026

# Page 6 - Reviews of SwipedOn

## Showing most helpful reviews

Showing 126-150 of 305 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SC

Sandria C.  
Receptionist  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "The used of software."

April 8, 2019

5.0

Pros

I like it because when we have visitors come in whoever they come to see i don't have to ring them they receive on email .

Cons

There is nothing least about it, it is very easy to used.

Review Source

Response from Sign In Solutions

April 9, 2019

Awesome review Sandria, thank you! Always a pleasure to be working with great customers like EthosEnergy.

VR

Verified Reviewer  
Recruiting Coordinator  
Consumer Services  
Used the software for: 1-2 years

### "Great sign on software with notifications"

December 3, 2019

5.0

This was a great tool for people signing in. Once you set it up, you can let it run and can import employees via sheet which can reduce/eliminate individual manual input.

Pros

email notifications to the host, this has been so helpful since sometimes you are unavailable to be there to notify the host of their guests arrival.

Cons

Somewhat limited to the initial sign-on interface. You can adjust the buttons and their colors, but cant change the overall design.

Review Source

JB

Justine B.  
Receptionist  
Hospital & Health Care  
Used the software for: 6-12 months

### "The best visitor sign-in app I have ever used!"

June 16, 2016

5.0

I've been with SwipedOn since they first started getting things up and running. I have watched them evolve very quickly into the best sign-in app I have ever used, and that says a lot considering having tried nearly all of them out there for our 300+ employee company. I do not think it's possible for someone to create a better one seeing as SwipedOn is \*the\* best!

Pros

The design and navigation of both the user interface and dashboard, all of the options for it, and the customer service.

Cons

That the status on the visitor list does not show "today" for visitors that are signed in on the same day. Very minor, but it used to be like that and I liked it.

Review Source

BO

Brittany O.  
Executive Assistant  
Food Production  
Used the software for: 1-2 years

### "Easy, Professional, Exceptional Customer Service "

November 13, 2017

5.0

Pros

It is easy to use. The software is great for marketing, branding and customization. Badges print automatically. And because the software notifies the host of their guest, the receptionist is free'd up to engage the guest - relationships are very important and it starts with the first person they see.

Cons

I wish we could have different settings for different iPads in the same location. Aside from that, which I hope is getting worked on, I have ZERO complaints.

Review Source

Response from Sign In Solutions

November 19, 2017

Hi Brittany, Thanks so much for your review of SwipedOn, it's great to hear back from our customers. We look forward to bringing the extra features soon! All the best, Paul

KB

Kathleen B.  
Office Administrator  
Construction  
Used the software for: Less than 6 months

### "No Paper Records!"

July 16, 2020

4.0

Like any process change in a company, new systems take a bit of time of getting used to. Some find it interesting, some tech-challenged people find it annoying. But for our purpose, they understand and receptive of what we do. We are digitising as much of our work flow to stay ahead in the industry and keep our efficiencies up.

Pros

It makes the front desk easier to manage with people visiting and going. With covid-19 contact tracing this is necessary for us to keep our personnel and visitors safe. We can keep tack and generate reports easily.

Cons

Sometimes it sends notifications twice on email.

Reason for choosing SwipedOn

Our I.T. Team did their homework in finding out different products but I think Customer Support was a huge factor in choosing SwipedOn.

Review Source

Response from Sign In Solutions

August 3, 2020

Thanks for your thorough review, Kathleen. It sounds like you're really enjoying using the system and it's great to hear how SwipedOn has helped facilitate contact tracing in your workplace. Feel free to reach out anytime via live chat if you need anything at all. :) Thanks again! Amy

RG

Rafael G.  
  
Consumer Goods  
Used the software for: Less than 6 months

### "Excellent Visitor Management Solution for Small Workgroups"

August 24, 2016

4.0

We've been looking to ditch the old fashioned sign in book and paper NDAs and Security Briefings for a while but most of the visitor management apps out there have a steep price-point that puts them out of the range of small-businesses. SwipedOn has a rich feature set without putting a hole in the budget. It allows is to track visitors and comply with regulatory requirements and also gives clients and suppliers that visit our facility a professional check-in process that gets them in quickly and effortlessly. The email notification is great as I'm not always at my desk. Their customer service and tech support response is excellent.

Pros

\- eMail notification to user and central. - Customizable colour scheme for interface so you can match logo. - pre-check of visitors makes checking in important visitors quick and easy. - Ability to display NDA/visitor notice lets us comply with regulatory requirements without extra paperwork. - Portal is easy to use.

Cons

\- So far only Con is a bug with employee picture uploads requires switching to a specific browser (Chrome). Otherwise it has worked perfectly.

Review Source

Response from Sign In Solutions

August 24, 2016

Hi Rafael! Thanks so much, really happy to hear things are going well. We are certainly addressing the browser upload task you are talking about. Thanks, Ben

MK

Megan K.  
IT Systems Manager  
Construction  
Used the software for: 2+ years

### "Excellent Product"

January 25, 2021

5.0

Excellent.

Pros

Easy to use and deploy, contactless options are great and their staff are extremely helpful.

Cons

We can't use the app for the way we want to be set up so makes it hard for lcoation managers to monitor in real time if not with laptop.

Review Source

KD

Kay D.  
School Administrator  
Primary/Secondary Education  
Used the software for: 6-12 months

### "Dobcroft Junior School"

March 9, 2020

5.0

SwipedOn has improved our visitor/staff management systems and made them easier to administer. We no longer need to maintain paper signing in registers and the data accessible from SwipedOn provides an accurate view of who is in school and when. The evacuation reports are a great tool for fire drills.

Pros

Ease of use for staff and visitors alike.

Cons

Signing in process - some visitors find it confusing!

Review Source

Response from Sign In Solutions

July 29, 2020

Hi Kay, Thanks for your lovely feedback. We're thrilled to hear how SwipedOn has improved your visitors' experience and that you're finding the roll call function valuable. Feel free to reach out via live chat should you need anything at all. Thanks, Amy & Team SwipedOn

ES

Emily S.  
Director of Project Operations  
Information Technology and Services  
Used the software for: 6-12 months

### "SwipedOn serves as our full-time receptionist!"

June 20, 2018

5.0

Already mentioned in the previous section...

Pros

\- It allows us to efficiently serve our customers when someone is away from the reception desk. - Our clients can easily and quickly check in and let us know that they're here. - You can customise the dashboard and add your own branding. - We needed help to log into our admin account after a previous employee left the business, and the team at SwipedOn had it all sorted for us within 10 minutes. Their support is so quick and easy!

Cons

\- Nothing I can really think of! The admin/set up website is really simple to use, so no issues there.

Review Source

Response from Sign In Solutions

June 21, 2018

Great to hear from you Emily and thank you for such a glowing review about the SwipedOn system. We're pleased to hear it's helping you make those fantastic first impressions. Kind regards Amy

VR

Verified Reviewer  
Graphic Designer  
Marketing and Advertising  
Used the software for: 6-12 months

### "The best visitor management tool in the market."

November 13, 2019

4.0

We use it as one of our Visitor management tool. As of now it works in one office, we are planning to expand.

Pros

Biggest advantage of the tool will be during the evacuation process. I would say this is a "must" tool for every organization. One of the biggest advantages of the tool apart from its features is its affordable pricing. With this price, I believe this tool is a real gem. Customer Support is excellent.

Cons

As of now, I don't see any disadvantages or challenges with the tool. It does what it promises. Amazing tool.

Review Source

fB

fabian B.  
receptionist  
Biotechnology  
Used the software for: 1-2 years

### "very easy to use interface and does everything needed."

July 17, 2018

5.0

Pros

ease of use. clients find the software easy to sign in when visiting our company. The ability to create wall paper is an added bonus. customer service is great and have always responded to my inquiries.

Cons

not many options to customize sticker layout. long names get cut off from the stickers. having the option to not have certain log ins print out a sticker would be good.

Review Source

Response from Sign In Solutions

September 7, 2018

Thank you for taking the time to leave us a review. Great to hear SwipedOn is simplifying your visitor management process. We'll certainly take your feedback about ID badge customisation and printing into consideration. Thanks again! All the best, Amy

KK

KEVEN K.  
PRESIDENT  
Sports  
Used the software for: 1-2 years

### "VERY HAPPY WITH PROJECT"

August 19, 2019

5.0

AGAIN, THE PRODUCT WAS WELL RECEIVED BY MYSELF AS WELL AS MY CUSTOMERS

Pros

EVERYTHING WAS EASY TO USE AND THE SOFTWARE SERVED ITS PURPOSED WELL FOR MY BUSINESS

Cons

I HAD NO PROBLEMS...MY BUSINESS NO LONGER NEEDED THE BENEFIT OF THE PRODUCT.

Review Source

Response from Sign In Solutions

August 26, 2019

Hi Keven, Thanks for your awesome review, it's great to hear how you have been enjoying SwipedOn! If you need anything at all, please feel free to reach out via live chat. :) Thanks, Lou & Team SwipedOn

DH

Deborah H.  
Admin/accounts/reception  
Food & Beverages  
Used the software for: Less than 6 months

### "SwipedOn in the Workplace"

July 23, 2019

5.0

We are in the manufacturing business and overall the support has been amazing.

Pros

For me being at the front desk SwipedOn is an asset. No more use of tags that are usually taken home by the visitor as they get a printed adhesive name tag now. No more trying to find the staff member they are visiting as the text/email goes direct to them. Ease for management to view who has visited. The ability to pre register a group of visitors before they arrive. From the employee side I can easily view which staff members are on site and who is absent. The ability to run an evacuation list remotely.

Cons

The fact that you have to pay extra for the delivery feature.

Reason for choosing SwipedOn

One of our customers is using SwipedOn and recommended it to us

Review Source

Response from Sign In Solutions

July 26, 2019

Hi Deborah, Thanks for your amazing review! It's awesome to hear that you're getting on so well with all of our features. Feel free to reach out via live chat if you need anything at all! :) Thanks, Lou

VR

Verified Reviewer  
Grants Management Specialist  
Research  
Used the software for: 6-12 months

### "SwipedOn"

April 30, 2019

4.0

Pros

Low learning curve; numerous features that integrate well with current software and setup

Cons

Refresh will sometimes take user back to login screen

Review Source

VR

Vinia R.  
Reception/Accounts Payable/Administrator  
Computer Networking  
Used the software for: 6-12 months

### "Straight forward, eager to await new functionalities"

May 17, 2018

4.0

Pros

Great user interface - so its very user-friendly for new visitors.

Cons

Unable to customize tools - I've already spoken to customer support who've told me my request for certain functionalities is in the pipelines. Not sure if this is automated response as I got the exact same reply for two different queries. ETA's would be great (2018, Mid 2019 etc)

Review Source

Response from Sign In Solutions

May 24, 2018

Hi Vinia, Thank you so much for the feedback. We certainly listen to and appreicate all feedback. We never automate our responses - you'll always be speaking with one of our friendly customer support staff. Although we do provide similar answers in regards to product road map questions. We are working extremely hard and will be delivering you with some exciting customisation features throughout 2018 and 2019. Thank you again so much for your support and feedback.

AB

Adam B.  
System Engineer  
  
Used the software for: 2+ years

### "SwipedOn has been great for us."

May 9, 2018

5.0

Pros

The software was easy to setup for multiple sites, the software is easy to use and does not require any instructions for the guests to sign in.

Cons

It would be nice if it had multi language support (Spanish & French for us) and allow single user to be on multiple site rosters.

Review Source

Response from Sign In Solutions

May 15, 2018

Thanks for your review Adam! Fantastic to hear about the ease of setup for multiple sites! Our number one goal is to make your lives easier. All the best, Amy

MS

Marc S.  
Director  
  
Used the software for: 2+ years

### "Excellent"

February 12, 2018

5.0

Pros

Ease of use, support is second to none and it's just a great piece of software. I would highly recommend it.

Cons

It would be great to be able to have notifications on when staff come in and leave (email or sms). Or even better if you can set their working times (08:30 - 17:00) and you put an allowance of say 5 minutes (variable) each way and it pings you a message if they arrive outside this time.

Review Source

jS

janine S.  
receptionist  
  
Used the software for: 2+ years

### "We have been using this for a while now - visitors sign in at our swipe on ipad at reception. "

May 28, 2018

4.0

Easy way to keep track of visitors. Health & Safety is definitely made easy this way. Also that fact that you can print out the reports.

Pros

Simple and easy to use. No paper required when signing in. Click of a button. It has an option to remember the visitors.

Cons

Honestly, don't have much to comment on here. No real issues. Sorry, nothing to add here.

Review Source

Response from Sign In Solutions

June 1, 2018

Thank you so much for the review Janine. Love having Precinct Properties on board! Cheers, Ben

MB

Madison B.  
Sales  
Retail  
Used the software for: 6-12 months

### "Happy Customer"

November 2, 2022

4.0

Pros

Ease of access, support and backup from swiped on, willing to preform updates and help us out

Cons

The Static option(which we use the most) is good, but would love for it to work on either more devices or auto save all details of custmores.

Review Source

Response from Sign In Solutions

November 13, 2022

Thanks for the review Madison! I'd love to hear a little more about the issues you are having with the static QR code - Flick me an email on mia@swipedon.com and we can see if we can get to the bottom of it!

JB

JEFFREY B.  
SAFETY MANAGER  
Food Production  
Used the software for: 1-2 years

### "From a Safety Manager"

August 20, 2018

5.0

Great for accountability and lessons learned during evac drills when we match up to our staffing log that is typically printed (its also a battery stand alone so it works when the power goes out). Controls the entrance from solicitation - As a side affect, it holds the staff accountable and reminds them to be punctual (time stamp shown).

Pros

As a general accountability tool I think its great. Simple interface and is developed with the end user in mind.

Cons

Admin log-in. The triple tap feature is neat but the fact its hidden to access the evac may be cumbersome if the end user is infrequent (ie: weekend supervisor or designee).

Review Source

JP

Jacqui P.  
Administrator  
Architecture & Planning  
Used the software for: 6-12 months

### "Excellent programme!"

April 23, 2019

5.0

Excellent.

Pros

Easy to use, many facilities, tracking of staff & timekeeping.

Cons

Have to refresh regularly, which is OK, but sometimes to refresh the programme takes you back to the log-in screen, which can be frustrating when trying to put a call through to someone who you need to check is in or not!

Review Source

Response from Sign In Solutions

May 13, 2019

Hi Jacqui, Many thanks for your review, it's great to hear your positive words and how easy to use the software is for you. Thanks for your feedback, we will be taking this on board! Feel free to reach out anytime via live chat :) Thanks, Team SwipedOn

LH

Laura H.  
Director of Operations  
Research  
Used the software for: Less than 6 months

### "Business Incubator"

December 15, 2020

5.0

It has been a great experience. We are a business incubator and get a lot of visitors for our tenants. We entered every tenant and their employees as an employee as well as our own staff, so we can easily track who is in the building and who they are there to see. Makes it perfect for contact tracing.

Pros

We love how easy and how little time this takes to use once set up.

Cons

We haven't found any cons yet but we wish it had a text blast feature for emergency communications.

Reason for choosing SwipedOn

SwipedOn's capabilities for it's price are definitely the best value. Also, it's ease of use was key in our decision making. We also liked the fact that there is no contract required.

Review Source

Response from Sign In Solutions

January 18, 2021

Hi Laura, Thanks for the amazing review, it's great to hear how SwipedOn is easy to use for you and that you are making use of the contact tracing functionality! Feel free to reach out anytime via live chat if you need anything at all :) Thanks, Louise & Team SwipedOn

TM

Todd M.  
Service Technician  
  
Used the software for: 1-2 years

### "Fantastic simple app & cloud management Interface for visitor management"

June 1, 2018

4.0

Pros

The SwipedOn app is fantastic for visitor management in any size environment. It is expandable\* for multiple sites and is super easy to use and management.

Cons

My slight disappoint is that this application does not have any type of AD integration for easy user management. Therefore we are expected to export our active staff list every month to ensure that the employee list is up to date.

Review Source

Response from Sign In Solutions

June 5, 2018

Hi Todd, Thank you so much for the feedback. AD integration feedback is also noted. We are working hard on our Product Roadmap which is headed in that direction!

LA

Li A.  
Administrator  
Commercial Real Estate  
Used the software for: Less than 6 months

### "Fantastic app"

April 30, 2019

5.0

Once we downloaded the app on to our iPad it didn't take long at all to customise it to the way we needed - we were up and running within a few minutes! It's made a big impact on our reception area as not only are we completely GDPR compliant with out sign in system but having a digital screen rather than a well used visitor book looks much more professional.

Pros

It's so easy to use for all of our visitors, and because the customisation is so easy from the desktop it's always up to date.

Cons

It's a shame that you can't make the second field optional for clients signing in - not all of the visitors to our business centre are representing a particular company (i.e. interview candidates, counselling clients etc) so to make this optional would speed up their sign in process.

Review Source

Response from Sign In Solutions

May 13, 2019

Hi Li, It's great to hear that your visitors are finding the software so easy to use! Feel free to reach out via live chat if you need to. :) Thanks, Team SwipedOn

SR

Sam R.  
Sales Manager  
Computer Software  
Used the software for: 6-12 months

### "Ability IT & Swipedon"

September 10, 2019

5.0

Pros

The ease of set up and use. All clients we install the system for absolutely love it and refer potential clients to us.

Cons

Any issue we have had or feature wanted is either designed or in the pipeline. Swipedon seem very responsive to keeping the app under constant development and improvement.

Review Source

Response from Sign In Solutions

September 12, 2019

Hi Sam, Thanks for your awesome review, we're thrilled to hear how much your clients love SwipedOn! We hope you're enjoying all our latest developments. Feel free to reach out anytime via live chat :) Thanks, Lou & Team SwipedOn

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