# Page 8 | SwipedOn Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is SwipedOn the right Visitor Management solution for you? Explore 305 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/134219/SwipedOn/reviews

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SwipedOn

4.7 (305)

[View alternatives](https://www.capterra.com/p/134219/SwipedOn/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 8 - Reviews of SwipedOn

## Showing most helpful reviews

Showing 176-200 of 305 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

EE

Erana E.  
Operations Coordinator  
Civic & Social Organization  
Used the software for: Less than 6 months

### "All too easy"

June 19, 2019

5.0

Pros

We have used a similar product previously, from an overseas company, at a considerably higher cost - so we are stoked to have changed to SwipedOn, keeping the cashflow local. The phone support and follow up from Swiped On has been fantastic. It's all been so effortless on our part. We particularly like how we can customize the screen with our own images.

Cons

It doesn't make me a coffee when I arrive at work. That's about it.

Review Source

Response from Sign In Solutions

June 23, 2019

Hi Erana, We're stoked to hear how well you're getting on with SwipedOn over at the Historic Village. And we totally hear you, we wish the system could make our morning coffee too Feel free to keep on reaching out via live chat should you need any further support. :) Thanks, Louise

TI

Tony I.  
IT Systems Specialist  
Research  
Used the software for: 6-12 months

### "SwipedOn is a great product"

September 10, 2018

5.0

Pros

Ease of use and price. It works on older hardware so we could use an old iPad for SwipedOn

Cons

The fact that the price jumped when you get to 50 users (we have 53 people here). Also it would be good to have more control over the visitor signature notification area. For instance it would be good to be able to put the signature area at the top of the page rather than at the bottom.

Review Source

Response from Sign In Solutions

September 26, 2018

Thanks for your feedback, Tony. Always a pleasure to be working with a great Kiwi organisation. Please keep the feedback coming. Cheers, Amy

DS

Dwayne S.  
Admin  
  
Used the software for: 1-2 years

### "Great product that's quick and easy to use. Best support around."

November 20, 2017

5.0

Pros

Quick Simple Good value for money with great usable features. Support is the best around- always helpful and friendly.

Cons

Not much that isn't great about this product. Would like to see a public API out soon - which I believe is in the way.

Review Source

Response from Sign In Solutions

November 21, 2017

Hi Dwayne, Thanks for your review and it's fantastic to hear you think our support is the best around! Cheers, Paul

YD

Yaccoub D.  
Senior HR  
Construction  
Used the software for: 1-2 years

### "Yaccoub "

August 27, 2018

5.0

Good

Pros

Easy of use and setup. Generate of list of employees in case of emergency

Cons

Employees should have there own password to swip in and out

Review Source

Response from Sign In Solutions

September 19, 2018

Thanks for your kind review, Yaccoub! Pleased to hear that SwipedOn is working well at Gyproc. Also, thanks for the suggestion of an employee password option. We love hearing your ideas and really appreciate your feedback. All the best, Amy

SL

Serayah L.  
Executive Assistant  
Wholesale  
Used the software for: 1-2 years

### "SwipedOn Review - Cirtex"

January 10, 2021

5.0

Overall very happy

Pros

The ease of use . The software is very easy to use

Cons

The customer service response with an inquiry isn't always very quick

Review Source

mO

marta O.  
Purchase Dp  
Medical Devices  
Used the software for: 2+ years

### "USEFULL"

November 9, 2020

4.0

Pros

It is very useful and easy to manage. It is easy to sign in and sign out visitors.

Cons

I have not use all the software options, so I couldn't give an opinion about that, because what I use is easy.

Review Source

Response from Sign In Solutions

November 10, 2020

Thanks for your review Marta, we love receiving feedback from customers about how easy the SwipedOn visitor management system is to use. Feel free to reach out anytime via live chat :) Thanks, Amy & Team SwipedOn

KG

Kristin G.  
Business Manager  
Industrial Automation  
Used the software for: Less than 6 months

### "Great Visitor Management App"

April 5, 2024

4.0

Pros

It was quick and easy to set up and implement in our office. We like the simplicity and how it can be branded to our company and needs. Not to mention, the customer service and response is fantastic. They quickly helped us with an issue - and were super friendly in the process.

Cons

The app could be a little more customizable.

Review Source

sW

simon W.  
Hospitality / Reception manager  
Media Production  
Used the software for: 1-2 years

### "SwipedOn Review OMD EMEA"

November 14, 2018

4.0

Generally SwipedOn is a good programme. It has most thigs you'd need from a sign in application. I don't tend to use it too much as our receptionist are the one that work with it daily. The experience I've had is a good one. Any problems I've had, SwipedOn have tried their best to put right straight away or give support for us to be able to do ourselves. Giving information when needed.

Pros

It's relatively easy to use. A lot of it's features are suitable for a company like ours.

Cons

ATM - there isn't an easy way to bulk add staff names onto SwipedOn. Would be great if you erase names list and add a new updated staff list every so often instead of adding lots of individual names. Tends to go off line a lot but I think this is due to WIFI connections

Review Source

VB

Vanessa B.  
Business Operations Manager  
Real Estate  
Used the software for: 6-12 months

### "SwipedOn Review"

December 11, 2016

5.0

Have generally been really happy with the product. It is easy to use and represents good value for money. Was disappointed that we were not able to view an iPad Stand. It makes sense to be able to purchase these through SwipedOn and not an external provider.

Pros

Great product, simple to set-up and administer and creates a great first impression for visitors - with a photo of our office on screen.

Review Source

Response from Sign In Solutions

December 11, 2016

Hi Vanessa, Really appreciate your feedback, its great to hear SwipedOn is working well for you at Harcourts - those first impressions always count! Regards, Megan

FJ

FRANCESCA J.  
Administator  
Civil Engineering  
Used the software for: 6-12 months

### "Easy, great, and amazing way to track who in is and out of the office"

April 15, 2019

5.0

Pros

Simple lay-out Very user friendly Visitor sign in section has been greatly used in our business

Cons

Nothing, I find that the app has really improved the business. I know where everyone is at all times!

Review Source

Response from Sign In Solutions

April 17, 2019

Hi there Francesca, thanks so much for your review. We're happy you're enjoying SwipedOn.

BB

Bruce B.  
Training Manager  
Automotive  
Used the software for: Less than 6 months

### "Easy and precise"

November 6, 2020

5.0

Pros

Trouble free implementation of the system into our business, combined with ease of use by all staff and visitors to site.

Cons

would be nice for the system to have a feature where automatically every 12 months a reminder would flag the need for those individuals that were inducted 12 months ago now need to be to be re-inducted in order to remain current within the system.

Review Source

Response from Sign In Solutions

November 10, 2020

Thanks for your review Bruce, really great to hear how your visitors and staff are all finding the SwipedOn system easy to use. Thanks for sharing your feature idea too, feel free to contact us directly via live chat and we can discuss it in more detail. Kind regards, Amy & Team SwipedOn

DC

Di C.  
  
Architecture & Planning  
Used the software for: 6-12 months

### "Great looking system, awesome support!"

July 15, 2016

5.0

We've been using SwipedOn for over 6 months and have had a great experience from the time we very first implemented it. We were up and running quickly and the team has been helpful with any questions we had along the way (thanks Megan - superstar!). Visitors love the ease of use and often comment positively. Is a great step up from our older Visitor Book.

Pros

Easy to implement, looks great and just works!

Cons

It's iPad only as we initially had older Androids available for use. No biggie.

Review Source

Response from Sign In Solutions

July 15, 2016

Thanks Di! Positive comments are always appreciated.

AE

Aaron E.  
Director of Campus Safety & Housing  
Higher Education  
Used the software for: Less than 6 months

### "A perfect solution to our residence hall guest tracking needs! Absolute amazing service!"

July 12, 2018

5.0

This software brought us into compliance with FERPA so we could secure the guest sign-in/out information. SwipedOn streamlined our process and makes it accessible to our office online anytime.

Pros

The software is very intuitive with a user interface that makes sense. The best value for our money and customizable for exactly what we need. Training my staff on this took 5 minutes of time. They were able to pick up on it extremely fast.

Cons

The only issue I have had is updating my "employee" list with the CSV template provided. If the email address is already in the system it fails the upload. I would like to see the software just update the data for that employee instead of throwing a failure.

Review Source

Response from Sign In Solutions

July 18, 2018

Hi Aaron, Thanks for the review! I've got great news for you - we have just released an update to the CSV import that covers your exact need here! Please check it out :)

JM

Jay M.  
Systems Analysist  
Machinery  
Used the software for: 6-12 months

### "SwipedOn Review"

April 26, 2019

5.0

Pros

Ease of use Great value for money compared to other visitor sign in software's Functionality

Cons

Doesn't integrate with our card printer

Review Source

Response from Sign In Solutions

May 13, 2019

Hi Jay, Thanks so much for your feedback and positive words, it's great to hear that our software is easy to use for you! Thanks, TeamSwipedOn

DT

Dwayne T.  
IT Projects  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Intuitive"

October 1, 2021

5.0

Pros

Very intuitive. Easy to customise and personalise the welcome screen. Adding and managing users is a breeze. And contactless sign in and out has been most useful during the current COVID pandemic.

Cons

Nothing. So far this is the best sign in software I have ever used.

Switched from

[Envoy](https://www.capterra.com/p/143721/Envoy/)

Cost and the fact that it wasn’t a local business.

Review Source

PM

Paul M.  
Servicedesk  
Information Technology and Services  
Used the software for: 1-2 years

### "very helpful and accommodating"

July 17, 2017

4.0

Pros

very easy to use and manage, does what it says will do well. I like how it can all be maneged online, not on the actual devices

Cons

slight issue in NZ when we are in UK but not a big issues

Review Source

Response from Sign In Solutions

July 17, 2017

Hi Paul, Thank you very much for the review! We have support agents on the UK timezone and 24/5 support now :)

FK

Forest K.  
Director of Operations  
Research  
Used the software for: I used a free trial

### "Outstanding Support "

August 15, 2018

5.0

Second to none service. I never right reviews and I am doing this because I am blown away with the speed and quality of the chat support.

Pros

Very robust software. Has a solution for nearly every item we want to address. Very easy to set-up and use. Great instructions.

Cons

The only issue I have is some of the fields are not editable or moveable on the ID Badge and questioning screen at sign in. Hopefully this is updated to allow more customization for different needs in the future. Still a phenomenal product.

Review Source

Response from Sign In Solutions

September 25, 2018

Hi there Forest, We are glad that you and the Earthlabs team are enjoying SwipedOn. Our dedicated support team will be pleased to learn of your high praise. Really appreciate you taking the time to provide feedback about the enhancements you'd like to see us make to our software. We have a number of exciting developments in the pipeline. Stay tuned! All the best, Amy

SH

Sherilyn H.  
Office Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Great sign in app that is quick and easy for visitors to use"

July 20, 2017

5.0

Ticks all the boxes for our health & safety requirements as well as allowing us to capture statistics and information relating to visitors to our building.

Pros

From an admin point of view, I like having the app on my monitor so I can easily monitor the flow of visitors in the building. It's great that I can quickly sign people out as a large majority of them forget to sign out. The notification feature of email and text to the employee works very well. Customer support is very responsive.

Cons

I have used the pre-register function a few times but this could be more efficient by allowing me to import a csv file of attendees for an event.

Review Source

Response from Sign In Solutions

July 24, 2017

Hi Sherilyn, Thanks for taking the time to write a review - it's always great to hear back from our customers! A bulk upload of pre-registered visitors is something that's certainly on our radar. Thanks again! Paul

TL

TOMMY L.  
Security  
Chemicals  
Used the software for: 1-2 years

### "NOT THE MAIN USER ONLY A SUB USER"

October 22, 2018

4.0

IT'S A GREAT SYSTEM TO USE BUT I'VE GOT TO BE HONEST I'M ONLY A SUB USER , NOT THE MAIN CUSTOMER

Pros

IT'S VERY EASY TO USE , EVEN FOR ME , HA HA HA HA

Cons

THERE'S NOTHING TO DISLIKE ABOUT THIS SYSTEM AT ALL

Review Source

Response from Sign In Solutions

October 25, 2018

THANK YOU! Pleased to hear it's easy to use and we love your enthusiasm for the product! Hadleigh

PP

Pam P.  
Office Manager  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Solution to our Security"

April 16, 2019

5.0

The main screen is clear and easy to navigate and as we use SwipedOn we are learning more choices we have in using it. The technical support has been fantastic and have been able to give an easy solution to all our needs.

Pros

The software is very easy to use. We were able to get set up within the first couple of days and access through the dashboard has been very beneficial to our staff. The main screen is clean and uncluttered.

Cons

The only dislike i have heard from staff is that it doesn't connect with certain cell phones.

Review Source

Response from Sign In Solutions

April 17, 2019

Many thanks for your awesome review and feedback, Pam. Always appreciated! Reach out anytime :) Team SwipedOn

AW

Aaron W.  
IT Consultant  
Education Management  
Used the software for: 6-12 months

### "Great software, Support Staff are more than happy to help, and fab response time on queries."

June 29, 2017

5.0

Signing in is now a breeze for staff and visitors, also ticks a few safeguarding boxes!! :o)

Pros

intuitive user friendly design, dashboard/backend is so useful and communication between online dashboard and app on ipad is almost instant!

Cons

haven't found anything yet!

Review Source

Response from Sign In Solutions

July 24, 2017

Hi Aaron, Thanks for taking the time to write a review, we really appreciate it. Our amazing customer support team work hard to have a fast response time so it's fantastic to hear your comments. Thanks again! Paul

KM

Kathryn M.  
Procurement Specialist  
  
Used the software for: Less than 6 months

### "Everyone who visits us loves Swipedon because it's quick, efficient, and easy to use! "

June 11, 2018

5.0

We were able to clean up our reception area by upgrading to this app, and now all our visitors are able to wear a badge that does not require any extra effort on our side. Additionally, we do not have to keep any unnecessary paperwork because we print our visitor agreement when we want and not have to keep on the physical copies as we did before.

Pros

We love the functionality of the app it has a screen saver that allows us to showcase what we do,and it is user friendly so we have not has one visitor that could not use the app by themselves.

Cons

There are a couple large cons for us when it comes to the app. We do not like that even though you "save" the visitor they still have to resign the visitor agreement each time. Also we do not like that you cannot reprint a picture if for some reason there is an error with the printer.

Review Source

MD

Matt D.  
Business Manager  
Accounting  
Used the software for: Less than 6 months

### "Nice and Easy"

April 25, 2019

5.0

Perfect way for clients to sign into the building and for us to be notified someone is here. We also love the function for emergencies we can easily see how is in the building that day.

Pros

Very simple to use. Function for evacuation is great.

Cons

Reports could be easier to pull, some of the data on the spreadsheet is duplicated.

Review Source

Response from Sign In Solutions

May 1, 2019

Thanks for taking the time to review our software, Matt. Awesome to see SwipedOn has proven to be a valuable tool for your evacuation and emergency procedures. We'd love to discuss your feedback around pulling reports further to ensure this does not happen again. Please get in touch with us directly via our website live chat. Team SwipedOn

MS

Michael S.  
Terminal Operator  
Oil & Energy  
Used the software for: Less than 6 months

### "Happy"

May 8, 2019

4.0

We were having trouble from contractors not remembering signing out, But now this is easier for them to sign out. Plus it is easy to go through the history to find dates and times of contractors being on site.

Pros

It is easy to use and has got good support if required. Our contractor enjoy signing in with the photos.

Cons

Doesn't save the photos, and hasn't got the QR code to sign out.

Review Source

Response from Sign In Solutions

May 13, 2019

Hi Michael, It's great to hear how you're getting on with the software and that you're contractors are enjoying the photo feature. :) Thanks for the feedback, it's much appreciated. Feel free to reach out via live chat if you have any questions. Thanks! Team SwipedOn

AN

Anne N.  
Facilities Manager  
Financial Services  
Used the software for: 6-12 months

### "Great eVisitors book"

October 30, 2018

5.0

Our overall experience is very positive. All the Swiped On staff are very responsive to any questions. I would definitely recommend this product.

Pros

We use SwipedOn across 8 of our sites and its very easy to use. Quick initial set up, easy admin tools and staff & customers find the process seamless.

Cons

You cannot have the same email address across multiple sites so this makes it hard for staff who work out of multiple offices.

Review Source

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