# Page 9 | SwipedOn Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 9 - Is SwipedOn the right Visitor Management solution for you? Explore 305 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/134219/SwipedOn/reviews

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SwipedOn

4.7 (305)

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Last updated March 13th, 2026

# Page 9 - Reviews of SwipedOn

## Showing most helpful reviews

Showing 201-225 of 305 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Conference Services Manager  
Facilities Services  
Used the software for: Less than 6 months

### "Simple System"

December 12, 2018

5.0

Pros

The customization is great. It is simple to use and easy to track guests.

Cons

More language options would be great. Other than that - no issues.

Review Source

CS

Clayton S.  
ICT Officer  
Government Administration  
Used the software for: 6-12 months

### "Very good experience and great service offered by the team"

December 21, 2017

5.0

very efficient and robust system. we eliminated the use of a paper registry to keep track of our visitors and therefore moved to SwipedOn and we simplified this process and reduced the tasks on our reception personnel

Pros

easy to use, efficient features to add users. simple and checks all the boxes overall. I recommend this software to every company being small or large, team always ready to assist in any way possible.

Review Source

NF

NICHOLAS F.  
Lead NOC Technician  
Computer Networking  
Used the software for: 6-12 months

### "SwipedOn Review December 17, 2018"

December 17, 2018

4.0

It has been a good experience. Even with the time differences between the US and New Zealand, help and support was always polite and prompt.

Pros

I like the ability to keep track of and manage visitors to the office. The photo ability allows you to identify visitors who may have come in when you were not in the office yet.

Cons

The reversed image issue with the ipad and software.

Review Source

HT

Helen T.  
Temporary Receptionist  
Construction  
Used the software for: 6-12 months

### "Wonderful Bonus to the Company"

November 15, 2018

5.0

Pros

Ease of use. Visitor friendly. Online functionality is user friendly too.

Cons

Sometimes our 2 Swipedon's don't pass info from one to the other.

Review Source

Response from Sign In Solutions

December 20, 2018

Thank you for your review, Helen. Fantastic to hear SwipedOn has added value to your company. Please reach out via our live chat if you face iPad synching issues in future, our support team will be only too glad to assist. All the best, Amy

MF

Michael F.  
Project Manager  
Packaging and Containers  
Used the software for: Less than 6 months

### "Great product! from customer service to set-up to execution"

June 7, 2017

5.0

Pros

Ease-of-use. The product is very straightforward and easy to set-up. We no longer need to print out and file what seems like thousands of forms as they are all saved within the software. The option for SMS notification is something our employees have loved. SwipedOn is one of the cheapest options we found for this software, and they have delivered on every expectation we had. Visitors have had no problems at all with the product, and some even enjoy having their picture taken. We have had nothing but compliments on the new system. Also, their customer support is fantastic. They are open to suggestions and it is obvious that they want to produce a quality product.

Review Source

DA

Damien A.  
IT & Communications Manager  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "Fantastic system"

April 15, 2019

5.0

The application is fantastic and the support from the team is always fast and efficient.

Pros

The ease of use, it works great, it looks professional and its taken us to the next level in regards to visitor inductions and site security.

Cons

I think that with a few more features, it will be perfect! i.e. guest wifi request or more flexibility with the visitor contract section.

Review Source

Response from Sign In Solutions

April 17, 2019

Cheers for the great review, Damien! Great to hear that SwipedOn has added an extra layer of security to your business. Reach out anytime via live chat :) Team SwipedOn

NV

Nancy V.  
Adminstrative Assistant  
Logistics and Supply Chain  
Used the software for: 1-2 years

### "Excellent!"

June 29, 2017

5.0

Pros

The software is very user friendly. It is easy to use and it is very reliable. All our guests compliment on how nice it is and it's a nice presentation at the front desk.

Review Source

MW

Martha W.  
Office Manager  
Media Production  
Used the software for: Less than 6 months

### "Amazing customer service! SwipedOn has answered all my questions quickly and everyone's been great!"

November 17, 2017

5.0

security, efficient client sign-ins, NDA signatures, email notifications.

Pros

SwipedOn has made our company look really professional! Clients & visitors appreciate the ease of signing in, and the notification emails are excellent! They allow for more client interaction with the receptionist while the person they are here to see is on their way to join the visitor in the lobby.

Cons

We are looking to another sheet - not an NDA - for signing purposes, which is not yet available. We look forward to being able to use this application for multiple purposes in our studio.

Review Source

Response from Sign In Solutions

November 19, 2017

Hi Martha, Thanks for your review and it's fantastic to hear your comments about our customer service as we strive hard to be amazing at it! All the best, Paul

PD

Peggy D.  
Special Collections Manager  
  
Used the software for: Less than 6 months

### "Love the app"

July 30, 2016

4.0

We are a small research center in a public library and use the app to track our patrons and post our visitor agreement. It's great to eliminate paper sign in! One of our patrons commented that this was "the best sign in app she had ever seen."

Pros

I really like the ability to customize the app. Our visitors love the historic photos that display on the sign-in page. I can export visitor information into a spreadsheet. This really helps me with my monthly statistics. The support I've received from the SwipedOn team has been great. They are very responsive and welcome to suggestions.

Cons

Some of the fields are required by the app, like the "Company" field. I would like the ability to choose the fields I need.

Review Source

SP

Steve P.  
Designer/IT Technician  
Automotive  
Used the software for: 6-12 months

### "Useful"

May 24, 2018

4.0

Pros

Easy to use.

Cons

We would like one feature you currently do not have. Right now we only have one NDA option for visitors, we would like to have a different NDA for contractors. Visitors and contractors are two groups we have set up.

Review Source

Response from Sign In Solutions

June 11, 2018

Hi Steve, Thanks for your feedback - I will pass this on to our product development team. Cheers, Amy

JB

Jennifer B.  
Sales Analyst  
Machinery  
Used the software for: Less than 6 months

### "Great Small Business Visitor Tracking Tool"

January 27, 2017

5.0

We researched many options for Visitor tracking. We are a small business with 2 buildings that needed login stations. SwipedOn was by far the most cost efficient and their technical team has been very responsive to our needs and suggestions. The system fit the sweet spot of features that we required at a reasonable cost.

Pros

Ease of implementation. Responsiveness of technical staff. Our visitors have been very impressed with the system.

Review Source

Response from Sign In Solutions

January 28, 2017

Thank you so much for the great review Jennifer. It's been a pleasure working with you and the Century Inc. team. Cheers, Ben

DK

Dennis K.  
Network Admin  
Oil & Energy  
Used the software for: 1-2 years

### "swipedon just works"

February 28, 2020

4.0

Pros

it just does what it is supposed to do... once configured properly in the portal

Cons

could use a few more options as to what is printed

Review Source

Response from Sign In Solutions

July 27, 2020

Hi Dennis, Thanks for your feedback. It sounds like you're really enjoying using SwipedOn and we're pleased to hear it. Feel free to reach out via live chat should you need anything at all. :) Thanks, Amy & Team SwipedOn

BM

Babbin M.  
HR Admin  
Electrical/Electronic Manufacturing  
Used the software for: 1-2 years

### "AICA"

September 24, 2018

4.0

Pros

The possibility to take pics and then see them online and where ever across the globe.

Cons

Not able to keep track of timing which is not very helpful.

Review Source

KW

Kate W.  
Owner  
Information Technology and Services  
Used the software for: Less than 6 months

### "Awesome product that delivers way more value than the price. Great support on hand too!"

June 29, 2017

5.0

Took an old paper-based process and modernised it in a digital way that now makes it very automated and easy

Pros

It was effortless to get it up and running and the few questions I did have were answered in record time by the super helpful support team at SwipedOn. The interface is nice and clean. Just simple, modern design that does the job perfectly. I've had lots of positive comments from my visitors using it, which just reinforces that it was the right decision to get rid of the old paper book and move with the times!

Review Source

Response from Sign In Solutions

July 24, 2017

Hi Kate, Great to hear from you and thanks for taking the time to write a review. It's always great to hear positive feedback from the visitors that are using the system! Cheers, Paul

SM

Stefanie M.  
Executive Assistant/Designer  
Airlines/Aviation  
Used the software for: Less than 6 months

### "Perfect Solution"

August 17, 2018

5.0

Anytime I had question, even simple ones, it was very quick and easy to get a response from them via their online chat. Best and fastest customer service I have experienced.

Pros

Its really easy to use and it has multiple functions- replaced out in/out board and physical visitor sign in book. No more wasting paper, and people like using it because its modern and easy/fun to use. Great that you can customize the look and use photos/branding from your company.

Cons

Nothing I can think of that I didn't like so far.

Review Source

Response from Sign In Solutions

September 7, 2018

Wow! Thanks for leaving such a wonderful review, you've made our day. We're so pleased to hear that SwipedOn is working well at Ryan Air. Please reach out anytime if you need assistance :) All the best, Amy

SK

Sandra K.  
Administrative Assistant/Receptionist  
Food Production  
Used the software for: Less than 6 months

### "Review"

May 3, 2019

5.0

Pros

Instant notifications to staff when visitors/contractors arrive. Easily able to access information on specific days or range for visitors to the building.

Cons

Expensive labels Has a "remember me" option but will not save picture for future use

Review Source

Response from Sign In Solutions

May 13, 2019

Hi Sandra, It's great to hear how you're getting on and that the instant notifications feature is so beneficial for your company! Thanks for your feedback it's much appreciated, feel free to reach out anytime on live chat :) Thanks, Team SwipedOn

SF

Sue F.  
Administrator  
Hospital & Health Care  
Used the software for: 6-12 months

### "Swiped is quick, mostly easy to use and fun"

July 16, 2018

4.0

It helps us to meet health and safety regulations

Pros

I like the ease of swiping in and out for staff. The printing of a label for visitors is a pro.

Cons

Not so easy to get info back out and report. The labels for the printer are really expensive. Some visitors are afraid of technology

Review Source

LO

Liz O.  
FC  
Construction  
Used the software for: 6-12 months

### "Swipe Right for SwipedOn"

October 4, 2018

5.0

Great experience, customer service has been fab

Pros

So easy to use for staff and visitors, looks professional and makes us look professional too!

Cons

We have found nothing to complain about with this app

Review Source

Response from Sign In Solutions

October 16, 2018

Thanks a lot for your review Liz. Fantastic to have you on board! Reach out if you need any assistance along the way :) Amy

AE

Alex E.  
Technical Support Scientist  
Biotechnology  
Used the software for: 2+ years

### "Great Features and Easy to Use"

September 9, 2020

5.0

Excellent service. Easy to set up and use. Great features.

Pros

The ease of use, the great features, and the many feature updates.

Cons

When logging in a large number of visitors, especially when having to read a long NDA, it can be a long log-in process.

Review Source

Response from Sign In Solutions

November 10, 2020

Thank you for taking the time to leave a review Alex - much appreciated! Pleased to hear you're enjoying all our latest feature updates. Feel free to contact us via live chat and our support team will be more than happy to discuss your feedback around NDA's in more detail. Thanks again, Amy & Team SwipedOn

EL

Erik L.  
SR. IT Manager  
Information Technology and Services  
Used the software for: Less than 6 months

### "Awesomeness!"

June 24, 2019

5.0

Pros

Easy to use, very understandable, and has all of the features that we need.

Cons

The fact that I cannot change the message AFTER a visitor registers. It would be great to customize the message after a visitor registers.

Review Source

Response from Sign In Solutions

June 25, 2019

Hi Erik, Thanks for your awesome review! It's great to hear how easy you find SwipedOn to use. Changing the message after a visitor registers is a feature that's is on our radar. ;) Feel free to reach out any time via live chat should you need any assistance! Thanks, Lou

KK

Kim K.  
National QHSE Manager  
Transportation/Trucking/Railroad  
Used the software for: 6-12 months

### "Bollore Logistics"

October 15, 2018

4.0

Excellent application that provides our visitors with a professional induction platform.

Pros

Appreciated the ease to install, the relevance of the template information and the good customer service advice provided.

Cons

Continual up grading and the in ability to site specify the entry requirements.

Review Source

MB

MICHELLE B.  
ERP  
Oil & Energy  
Used the software for: Less than 6 months

### "My comments"

April 15, 2019

5.0

Excellent!!! Everyone loves it!!

Pros

Very easy to work with. Saves all the data in live time. Extremely helpful for our denied parties check when we have foreign visitors.

Cons

Wish I could add multiple forms for visitors to sign separately.

Review Source

Response from Sign In Solutions

April 17, 2019

Many thanks for your review, Michelle! We're always looking for ways to improve SwipedOn and appreciate your feedback on multiple visitor flows. Your suggestion is a potential feature that our Product team is currently tracking. Watch this space ;)

JC

Juan C.  
Facility Manager  
Farming  
Used the software for: Less than 6 months

### "Great simple software"

April 8, 2019

4.0

Great experience so far, really good customer service. not many functionalities due to its simplicity. Its very simple to implement, no IT experience required to do it.

Pros

Very simple to use, fast response to questions, friendly

Cons

Not very customizable, due to its simplicity

Review Source

Response from Sign In Solutions

April 9, 2019

Thanks for the review and feedback, Juan. Pleased to hear your experience with SwipedOn thus far has been second to none. We'll keep you updated as new features and enhancements are introduced. Reach out anytime :) Team SwipedOn

JA

Jo A.  
Director  
Information Technology and Services  
Used the software for: 6-12 months

### "Our experience is great. Our visitors experience is awesome."

June 29, 2017

5.0

Pros

It's super simple and does exactly the job we need it to do! Our visitors appreciate the ease of use.

Review Source

Response from Sign In Solutions

July 24, 2017

Hi Jo, Great to hear from you and thanks for taking the time to write a review. We aim to make the product as easy to use as possible, so it's always fantastic to hear this. Cheers, Paul

AG

Alana G.  
Facilities Manager  
Facilities Services  
Used the software for: 2+ years

### "Excellent Choice for Guest Registration"

August 19, 2018

5.0

Pros

User interface is clean and easy to navigate, all functions available that could be required for daily use, capability for further feature rollouts.

Cons

Employee data feeds still not automated. Some functionality quirks with multiple locations. Printer interface with dashboard not always seamless.

Review Source

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