Who Uses This Software?

Focused on the collection management and accounts receivable management markets.


Average Ratings

2 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $0.06/month
  • Pricing Details
    Pricing is defined on a per campaign, per minute rate.
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Business Hours

Vendor Details

  • DAKCS
  • www.dakcs.com
  • Founded 1981
  • United States

About QwikDial

Quickly integrate with your ARM system via our powerful and open API, or use the built-in upload and download capabilities of QwikDial to immediately leverage the most robust, predictive and preview dialing software provided to the accounts receivable and collections market. Powerful visual reporting and scheduling campaigns can be queued with visually designed campaigns ensuring optimal compliance and collection performance.


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QwikDial Features

  • ATM Management
  • Brokerage
  • Compliance Management
  • Core Banking
  • Credit Card Management
  • Credit Union
  • Investment Banking
  • Lending Management
  • Multi-Branch
  • Offshore Management
  • Online Banking
  • Private Banking
  • Retail Banking
  • Risk Management
  • Securities Management
  • Teller Operations
  • Transaction Monitoring

QwikDial Reviews Recently Reviewed!


QwikDial

Aug 06, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: This dialer is integrated with DAKCS software so it is easy for us to create dialing campaigns and for our collectors to call through their accounts without having to build campaigns. We are able to have accounts run through automatic processing that includes calling and sending letters, credit reporting, etc without having to do manual processing. Customer service is generally very responsive.

Cons: We are looking forward to a workable ringless voicemail integration. But so far that has not materialized.

Overall: We are generally happy with this product. The staff at DAKCS are very helpful.

Capterra-loader

We have used this dialer technology for over a year now and are happy to have made the switch.

Feb 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: The biggest advantage is its seamless integration with the DAKCS software platform. We do not have to move files into the dialer and then download results. This saves us countless hours of management. Beyond that, the platform allows us to scale up when our volumes are heaviest without the addition of any more Telephone equipment.

Cons: Certainly more expensive when compared to traditional long distance costs, however, we have no hardware to support (since it is cloud based) and the integration with our ARM software saves us the time to offset this increased spend.