Who Uses This Software?

We serve companies with a need to manage content across platforms. Our average client is a larger Enterprise (Nike, Disney, EA, Viacom, etc.), but we also have smaller clients on the cheaper plans.


Average Ratings

15 Reviews
  • 4 / 5
    Overall
  • 3.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $99.00/month
    See pricing details
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Contentful
  • www.contentful.com
  • Founded 2010
  • Germany

About Contentful

Contentful is the flexible and future-friendly content management platform that lets you easily publish content across platforms. Create content once and publish it beautifully anywhere! Editors manage content interactively in an easy-to-use editing interface, while developers deliver the content with the programming language and template framework of their choice. Our customers choose us because of the flexibility and stability of our content modelling and and content delivery. Give us a shot!


Contentful Features

  • Audio Content
  • Customizable Templates
  • Document Indexing
  • E-forms
  • Full Text Search
  • Image Editor
  • SEO Management
  • Text Editor
  • Version Control
  • Video Content
  • Website Management

Contentful Reviews Recently Reviewed!


Very inflexible when it comes to styling changes, use only if you have plenty of engineers

Apr 01, 2017
2/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: It is impossible for users to create elements that are totally out of line with the corporate design. Contentful also loads faster than many other CMS.

Cons: There isn't much I like about Contentful. It is impossible to copy entire pages without a lot of effort, which makes it very time-consuming to create new pages. While you can re-use existing elements, the problem is that if you change them, they are changed everywhere, and there is no way to just copy an element in order to use it as a new element (i.e., changes you make to it don't affect the element you copied). As others have mentioned before, it sometimes takes a quarter of an hour for changes you made to appear on the preview pages, which is just painful (Wordpress is pretty much instant). But by far the biggest pain is that there is no way for the user to simply access the CSS. We have to go back to our engineering team for every little tweak we want, even if it is just the padding of an element or the alignment of a certain style of text. Another issue I have is that it is hard to figure out where on a new page you are while you are editing it. Unlike Wordpress, where you can see the overall structure of your page elements clearly on an overview page, you can only see the rows of the page on the overview in Contentful - you have no idea what the structure inside each row looks like until you click on it. That means you're getting disorientated quite quickly as to where you need to click to edit element X of the page. Overall, I find Contentful terrible to use. It has a few benefits, but at least from a content management user experience those don't outweigh the significant downsides at all.

Capterra-loader

The best option for a headless CMS

Apr 03, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is truly cloud-first for a headless approach. You can build your content model and control your input with easy validation (min/max/regex) and even dependencies on other models. It is truly headless and integration with node, react, asp.net, and php have all been relatively easy. Node was definitely the easiest integration.

Cons: I would have said migration between environments, but they recently released a solution for that. I haven't verified it but I'm excited about it. I think the other thing is dealing with deleted fields, it makes it a bit challenging that you have to remove it from view and then delete it to make sure it won't break the existing model. I also get frustrated when I make an existing field that is required and there is no notification that the content doesn't match the new criteria.

Capterra-loader

So long, WordPress! Welcome to the future of nimble web development!

Sep 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The UI of Contentful is superb in its own right, but especially when compared to other similar CMS interfaces. Everything is laid out neatly, and it's easy to sort and edit your content. When paired with a static site generator like Gatsby, Contentful is WAY more safe, dependable, and low-maintenance than WordPress (which I'm sad to say, after being a WP dev for years, is a complete mess).

Cons: Modeling content can be tricky at first, especially since you can't have differing fields within a content type. But once you understand the general concept of "referencing," it becomes quite easy and even enjoyable to structure nested and/or complex data.

Overall: The free developer plan is amazing, and overall Contentful has made my life SO MUCH BETTER. I no longer have to worry about updates, databases, or clients breaking their sites.

Contentful...

Oct 12, 2016
2/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Comments: WYSIWYG interface is ok, but nothing crazy. Uploading images is a real pain and can only be done effectively (seo) by adding images one by one. How and when content appears when published is still a mystery to us. Technical limitations not mentioned, poor support.

Cons: Support says it all: "we only commit to offering community support in your current subscription plan". Even when you find-out your plan does not work. Check this post if you want to know more: http://bit.ly/2dWl5by

Recommendations to other buyers: I would not use this service again.

Capterra-loader

Great for developers, great for non-developers

Feb 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love the ability to completely customize the content types so that the editors are only able to edit exactly what you allow them to.

Cons: I would love more customizable paid plans. Since I use JAMStack static site generation I don't need a ton of API calls per month, however I would love to add users, locales and per-user permissions.

Content Management done right.

Jul 15, 2014
5/5
Overall

Comments: After deciding to integrate an offline experience to our mobile shopping app Cash to Code I started looking at syncing solutions for mobile. Shouldn't be too hard to find something, many apps have to have this problem - or so I thought. Well, not that easy as it turned out. What was out there at that time was unfinished, limited or just broken. By accident I found Contentful and their API focused CMS. Now some months later we are live in the app stores and I couldn't be happier how it all turned out. Yes, back then we couldn't just drop in a SDK an get all the sync functionality out of the box (I hear this is different now), but we just wrote it ourselves based on the great API documentation and the sync endpoint. We use the API to create our content on Contentful directly from our backend system, then it just gets synced to all the clients out there.

Pros: API. Sync endpoint. People.

I've used Contentful to develop the project of a corporate website.

Jul 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Contentful offers number of useful features and it's incredibly smart and simple to use.

I also appreciated the great discussion I had with one of Contentful main programmer on Github : it helped me to go way beyond my expectations for a CMS.

Cons: There could be one more step in pricing for small projects like the one I often deal with. I can't really find any reproach.

Overall: A fast, rich and 100% reliable development experience.

Capterra-loader

Contentful is so easy to use and integrate. I had my website up and running in no time!

Jun 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality

Pros: The ease of use and functionality, paired with a great user interface. The fact you can create your own data structure and data relationships is so useful and enables complete flexibility within projects.

Cons: That it hasn't got anything that really annoys me :-) But, it could do with a better dashboard or something rather than the current "Space home" page.

The perfect solution if you're looking for a flexibel CMS for your projects

Jul 21, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We choose Contentful for our project after comparing many other CMS solutions , whom all seemed to make the process more complicated rather than easier. Contentful on the other hand is a very flexible, straightforward and easy to implement backend system. It serves your data back in JSON which makes it perfect to connect any kind of frontend, without being limited by any predifined layout or formatting.

The CMS interface itself is also very easy to manage. You define your content-types, lay them out exactly how you want them, and, in our case, let the client do the rest.

All in all a perfect solution if you're looking for a flexibel and easy to use CMS system, and even more so when working with multiple platforms.

Jan 10, 2018
3/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Great as a mobile backend for our apps.

Mar 25, 2015
5/5
Overall
3 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pro:

+ great API capabilities

+ cool features for mobile network constrained app experience

+ fast

Con:

- Editor could be prettier

- App has sometimes glitches in Firefox (Chrome and Safari work fine)

Vendor Response

by Contentful on March 26, 2015

The web app/UI is currently undergoing a big revision, so stay tuned for a great UX and task completion oriented edior.

We will review the Firefox issues. Though our testing so far has shown nothing. MIght also be a plugin issue.

Great productivity product

Aug 21, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: - Flexibility

- Easy to use

- Easy to locate content - wide variety of filters and search

- Previews and webhooks are ++

Cons: - The product is a bit slow to use

- Content State management could be improved - meaning when I delete a linked content, it sometimes leads to unexpected issues

Overall: We've been using this product for a couple of projects now - glad to mention we're a happy customer :)

Recommend this to everyone who wants to create a flexible CMS powered web application.

Capterra-loader

Technically rich, very solid headless CMS.

May 18, 2018
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I found Contentful to have strong technical quality, it was easy to get started, and had a pretty quick learning curve. We're going to be integrating it in several upcoming projects.

Cons: It is much better for new projects than for legacy ones, as importing prior content is very painful - there is some tooling for it, but it can still be pretty complex.

Overall: Helping us build a new platform

Mar 08, 2017
4/5
Overall
Capterra-loader

CMS solution that lets you publish content simply and easily

Aug 09, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Contentful is a content management system solution which has a great API focus and allows us to develop our own data relationships and data structure. It provides us complete flexibility within projects and gives us the capacity to distribute to different types of platforms with less hassle. The user interface is straightforward and really simplifies the process for our backend system.

Cons: When used in Firefox browser, there are some occasional glitches. However, it works perfectly well in Chrome and Safari, so it¿s not really a big problem. When I contacted support, they reviewed and tested it but they said it might just be a plugin issue.