# Contentful Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Contentful Software - reviews, pricing plans, popular comparisons to other Content Management products and more.

Source: https://www.capterra.com/p/134266/Contentful

---

# 

 Contentful Software Review 2026: Features, Integrations, Pros & Cons

Last updated on April 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Contentful

## What is Contentful?

The Contentful® Composable Content Platform brings the building blocks of content together to create once and reuse for any digital experience. The API-first platform integrates easily with data sources and new functionality as digital experiences and technology evolve. With built-in orchestration, a robust app ecosystem, and app framework to easily extend the platform, Contentful frees teams across the business to work together to connect, create, and extend content more efficiently.

## What is Contentful used for?

[Web Content Management](https://www.capterra.com/web-content-management-software/)[Headless CMS](https://www.capterra.com/headless-cms-platform-software/)[Content Management](https://www.capterra.com/content-management-software/)

Top alternative

Featured

Overall rating

Based on 63 user reviews

Reviews sentiment

Positive

92%

Neutral

3%

Negative

5%

Starting price

$300

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Contentful?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.contentful.com&name=Contentful)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Contentful

4.5 (63)

VS.

[4.3 (144)](https://www.capterra.com/p/142300/Adobe-Experience-Manager/reviews/)

Starting Price

$300

Other

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.2 (61)

Ease Of Use

3.9 (142)

Value For Money

4.3 (40)

Value For Money

3.9 (109)

Customer Service

4.1 (39)

Customer Service

4.1 (109)

## Contentful alternatives

[4.4 (48)](https://www.capterra.com/p/88191/Agility-CMS/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.4 (2,960)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.5 (52)](https://www.capterra.com/p/168433/Kontent/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

Highest Rated

[Payload](https://www.capterra.com/p/218666/Payload-CMS/)

[4.9 (48)](https://www.capterra.com/p/218666/Payload-CMS/reviews/)

Starting price

$35.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/218666/Payload-CMS/)

[View all alternatives](https://www.capterra.com/p/134266/Contentful/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Content Publishing Options

4.5 (19)

63.16% of 19 reviewers that rated this feature as important or highly important

Facilitates online authoring and publishing of the content

API

4.4 (13)

61.54% of 13 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

Access Controls/Permissions

4.3 (12)

50.00% of 12 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

Text Editing

4.5 (12)

75.00% of 12 reviewers that rated this feature as important or highly important

Edit text as needed

Document Management

4.3 (9)

55.56% of 9 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

Content Management

4.7 (6)

66.67% of 6 reviewers that rated this feature as important or highly important

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Contentful 58 features

Define levels of authorization for access to specific files or systems

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Moving and separately storing data that is not actively used or continuous storage of data for compliance purposes

Collection of all assets in the system

Share access to files and assets with individuals

Supports audio files

Track and manage schedules and meetings via an integrated calendar

Organize and group data or items based on various criteria

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Configure existing workflows to meet your organization's needs

Distributing content through various platforms or channels

Centralized repository to store content and assets

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Facilitates online authoring and publishing of the content

Pre-designed layouts that can be customized to match preferences and requirements

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Separate front and back end platforms to make coding changes without affecting user experience

Manage digital assets

Assign categories, labels, tags, or attributes to documents for organization, search and storage

Store, manage, and track all electronic documents in a centralized location

Store and organize documents in a centralized system

Assemble applications and processes by dragging over and arranging pre-built components

Create, save, and store files

Public or private sharing of digital files such as documents, audio/video, images, and more

Find & retrieve relevant data or documents

For the intention to be used by developers

For the intention to be used by marketing teams

Search for specific words or phrases within a document or database

Edit, touch up, and convert images for publishing

Accountability over info/data that ensures appropriate behavior in the valuation, creation, storage, use, archiving & deletion of info.

Collect and maintain structured information that describes data or content

Access software remotely via mobile devices

Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Manage and support multiple languages

Ability of websites, web applications, or mobile applications to function without an active internet connection

Adjust communications based on previous interactions or personal preferences

Preview materials before finalizing projects

Input different types of content and edit text formats, fonts, font sizes, and colors

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Plan availability and assign specific time slots for tasks and resources

A set of software tools and programs used by developers to create applications for specific platforms

Search and filter data across systems to locate required information by entering keywords or certain criteria

Allow users to access multiple services after entering their login credentials once

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Create, save, and re-purpose templates for emails, forms, etc.

Sample files or documents that could be customized as needed or used as is

Edit text as needed

Set up connections to third-party platforms to improve business processes

Extra layer of security that requires not only a password and username but also something specific to that user

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Track revisions and updates made to files and navigate between different versions

Supports various video file formats

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.4 (59)

4.4

Based on 59 reviews

## Pricing

Value for money

4.3 (40)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/134266/Contentful/pricing/)

Free

$0.00

It includes:

-   10 users
-   2 roles
-   2 locales
-   100K API calls per month
-   50 GB CDN bandwidth per month
-   Structured content
-   Developer tools
-   Editorial experience
-   1 Starter Space included

Lite

$300.00

Flat Rate,Per Month

It includes:

-   20 users
-   3 roles
-   3 locales
-   1M API calls per month
-   100 GB CDN bandwidth per month
-   Comments and task management
-   Scheduled publishing
-   Live collaboration
-   1 Starter Space included
-   1 Lite Space available for additional purchase

Value for money

4.3 (40)

4.3

Based on 40 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Google Cloud](https://www.capterra.com/p/268690/Google-Cloud-Platform/)[

Bitbucket](https://www.capterra.com/p/233341/Bitbucket/)[

GitLab](https://www.capterra.com/p/159806/GitLab/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.1 (39)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.1 (39)

4.1

Based on 39 reviews

## User reviews

Overall rating

4.5

Based on 63 reviews

Filter by rating

5(37)

4(21)

3(2)

2(3)

1(0)

Mentioned topic

Sorted by most recent

KH

Kyeshuan H.

CEO

Retail

### "Elevate your content with Contentful, it's covers all your needs."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 5, 2025

The collaboration between content teams and developers, Contentful, helps pave the way for my stress-free day.

Pros

If your seeking to modernize your content strategy, Contentful should be your go-to-choice. I love how Contentful customization options and managing content for multiple platforms with on stress changed my day-to-day. Contentful provides all the right tools for your workflow to turn into an awesome workday.

Cons

Additionally, when the new upgrade comes out for the user interface, it's tipping the scale of things.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Trine K.

Communications Manager

Maritime

### "Time saver and module-ception"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 29, 2025

My organisation needed a complete rework of our website when our previous consultancy suspended their services. Our previous WordPress site no longer lived up to our demands for customisation and required quite a few work-arounds for the editors to structure content properly. Upon partnering up with the web consultancy, 1508, we were advised to try Contentful as our new platform. Reasoning spoke to: - freedom of structure and better scalability of content - re-use of content across different web pages - separation of content and presentation layer, resulting in faster development - custom content types - multi-channel distribution Being able to customise our content to meet our specific needs in terms of design, layouts, flexibility and information architecture was key improvements for us. We found that Contentful has a bit of a steep learning curve when coming from a traditional CMS platform such as WordPress. However, the benefits outweigh these challenges so far. As a non-profit organisation, we were pleased to learn about Contentful's pro bono agreement for organisations that strive for positive change in society. Our eligibility for this programme made the choice so much easier for us. All in all, we are satisfied with our new content platform, and are looking forward to exploring future developments and features.

Pros

The headless CMS saves us time when updating sections that are displayed in multiple places across the website. The risk of forgetting to update across all the required sections is smaller.

Cons

The many layers of modules (I like to call it module-ception) takes some time to get used to when coming from a more basic CMS.

Alternatives considered

[Umbraco CMS](https://www.capterra.com/p/210590/Umbraco-CMS/)

Reasons for choosing Contentful

We initially had another group of developers in charge of our website development, but then made a swap internally in their company. The first team of developers swore to Umbraco.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AN

Angela N.

Research Analyst

Education Management

### "Achieve Content Consistency and Efficiency with Contentful"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

October 29, 2024

Pros

Contentful allows us to structure our content exactly how we need it with custom content types and fields, making it adaptable for different projects

Cons

Pricing for premium features like advanced customizations and additional environments can get too costly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EJ

Efren J.

Software developer

Computer Software

### "The average headless CMS"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

October 18, 2024

I think it’s what you would expect out of a headless cms

Pros

I think it’s easy to get started as they have a lot of community to help you get started

Cons

I think their own tutorials to get started are not enough to get started, you have to look deeply to start developing there

Alternatives considered

[Payload](https://www.capterra.com/p/218666/Payload-CMS/)

[Strapi](https://www.capterra.com/p/170599/Strapi/)

Reasons for choosing Contentful

I think this software is the one with more discussion over the internet, I mean, basically because of the large community

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RB

Ryan B.

SEO Manager

Automotive

### "Contentful review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

October 4, 2024

We moved from Prismic and it felt like a step up in ease and daily use

Pros

Was simple to use, SEO elements were easy to stay on top of too. image optimisation was simple as well

Cons

Each CMS has their own pros and cons but i can't think of one significant issue

Switched from

[prismic.io](https://www.capterra.com/p/153182/prismic-io/)

There were a few issues with our previous cms and scalability was deemed easier on a new cms

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RN

Rayvano N.

Digital Marketing Specialist

Leisure, Travel & Tourism

### "Contentful works pretty well"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

March 12, 2024

Pros

I like the fact that it is easy to use contentful. Within a few weeks you're easy off using the platform.

Cons

Certain things are hardcoded which can be annoying if you want to change things. The preview also doesn't always work properly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PB

Piotr B.

Digital Marketing Specialist

Leisure, Travel & Tourism

### "Great CMS saving you time by reusing content across website"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

March 11, 2024

Good experience overall, saves you time, after training it's easy to use, nice asset management, overall a good and versatile CMS for a big organisation.

Pros

I love how you can reuse different components across website. You don't need to create the same component or carousel all over again if they are going to be the same on different pages. It's easy to use and assets library is also working well. We have thousands of pages in 20 languages and it's a great tool for organisation like ours.

Cons

I'm not a fan of customer service because once we had a severity 1 problem and their response was far from prompt. You also need a month or two of training to understand the platform, but after that, it's easy to use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

RB

Ryan b.

SEO manager

Automotive

### "Contentful review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

August 16, 2023

Definitely one of the better CMS I have used.

Pros

The platform is pretty self-intuitive and easy for new users to pick up. We have a lot of SEO modules and features in the platform which allow us to perform better in Google search results and our engineers don't seem to have any issues integrating these into the platform.

Cons

Can be quite difficult to find certain pages in the platform. The ability to search for pages by filters like URL would be helpful

Switched from

[prismic.io](https://www.capterra.com/p/153182/prismic-io/)

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CS

Cassidy S.

Consulting Team Lead

Information Technology and Services

### " Contentful will quickly adapt to the needs that you present"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 5, 2023

With Contentful, even people who aren't web professionals can have a reliable, straightforward, and uncomplicated experience. The ability to work together across teams is greatly enhanced, and content management is made easier for newbies, all without the need for any coding. It can be used in various ways, and there are never any page repetitions. It's equipped to compete with the most excellent content management systems (CMS) and keeps costs down without sacrificing features. It's a breeze to keep tabs on your digital marketing efforts. Contentful's exceptional potential enables web developers to work together to enhance and verify the accuracy of website content. We'll be able to save time and energy because it's all-inclusive.

Pros

Contentful's tools are quick and straightforward, and their technical implementation is effective and efficient. Thanks to their assistance, I needed help getting started with the program, and their ongoing support has been excellent. I may quickly and easily preview the progress of any project thanks to their streamlined UI. We've found it helpful in automating high-quality content production across multiple channels.

Cons

This excellent software has zero flaws and no drawbacks.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Richard G.

Communication and Media Analyst

Telecommunications

### "Contentful helps you with content for a long time"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

March 27, 2023

Using Contentful Content Platform simplifies and provides quality for your content. It is a platform that can help you if you need to write a lot of content over a long time. The benefits of using Contentful Content Platform are that, if you need it, you can save a lot of writing time and help the quality and quantity of the content you write.

Pros

Save time and money when writing content. Contentful Platform can help your business or website save money with the right plan. It has many benefits over bulk writing, and you can use it to write content quickly with quality and quantity. The best place to create high-quality paper and editing work fast is Contentful. In addition, Contentful helps you organize content conveniently and can save time by preventing you from searching for content whenever you need to edit or add new content.

Cons

Contentful Platform is priced high monthly, and the free version has limited features. As a beginner, learning the material can be challenging. Contentful also has limitations on accessing content from others who wish to use it. Still, it is an excellent service for large teams or businesses that must write a lot of content quickly, easily, and well.

Switched from

[WordPress](https://www.capterra.com/p/131687/WordPress/)

The best service for writing and editing content. Contentful is a service that can save you money and a lot of time if you write a large amount of content on one or more websites.

Alternatives considered

[HubSpot Content Hub](https://www.capterra.com/p/201318/HubSpot-CMS/)

Reasons for choosing Contentful

If you use Contentful, you can simplify your content work. With Contentful, you can use templates to write content so your employees have a quality format to follow and so they can write content fast and well.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/134266/Contentful/reviews/)

Popular comparisons

[Kontent.ai vs Contentful](https://www.capterra.com/compare/134266-168433/Contentful-vs-Kontent)[Payload vs Contentful](https://www.capterra.com/compare/134266-218666/Contentful-vs-Payload-CMS)[Strapi vs Contentful](https://www.capterra.com/compare/134266-170599/Contentful-vs-Strapi)

[Storyblok vs Contentful](https://www.capterra.com/compare/134266-213991/Contentful-vs-Storyblok)[Contentstack vs Contentful](https://www.capterra.com/compare/134266-195519/Contentful-vs-Contentstack)[Directus vs Contentful](https://www.capterra.com/compare/134266-156619/Contentful-vs-Directus) 

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[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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