# Page 2 | Contentful Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Contentful the right Content Management solution for you? Explore 63 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/134266/Contentful/reviews

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Contentful

4.5 (63)

[View alternatives](https://www.capterra.com/p/134266/Contentful/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 2 - Reviews of Contentful

## Showing most helpful reviews

Showing 26-50 of 63 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Lindsey Raye P.  
VP of Marketing  
Marketing and Advertising  
Used the software for: 2+ years

### "Content with Contentful"

August 23, 2022

4.0

Easy to use, great for the c&$

Pros

Easy to use, updates quickly when edited. The CTA flexibility was the best.

Cons

The child pages and drop down menu were all intertwined or bootstrapped to Ruby and Heroku so the ability to edit those areas was more difficult

Alternatives considered

[WordPress](https://www.capterra.com/p/131687/WordPress/)

Reason for choosing Contentful

Integration capability for Heroku

Review Source

Brett R.  
Software Engineer  
Financial Services  
Used the software for: 1-2 years

### "Robust and intuitive CMS platform"

June 22, 2022

5.0

Pros

It has a simple user interface and a small learning curve. It provides a powerful open API integration that allows you to connect with any third party application. It makes it easy to configure our content workflow to fit today's needs. The tool also has editing options available for published content and preview of the changes made.

Cons

For new users navigating the pages is a bit tricky. It is necessary that they improve the pricing models and adapt them to the needs of the companies.

Review Source

VR

Verified Reviewer  
Contentful review  
Information Technology and Services  
Used the software for: 2+ years

### "Contentful - Best CMS"

February 4, 2021

5.0

Overall i can say best experience.I can highly recommend this to everyone.

Pros

I have used contentful from past 2.8 years and it is the best CMS.We can do content modelling easily as per the project requirement and add the data in the content is also easy.Any one can learn easily.There are localisation also which helps us to do multiple localisation project data entering insertion in one project space.Also we can provide the user roles as per the need.

Cons

One thing which i want to highlight is when we want to copy one space to another space the locales should be same than only we can clone the data.So this should be more user friendly as sometimes we cant change the locales if we have started working in some other locale and than want to copy the data from some other space.

Review Source

RN

Rayvano N.  
Digital Marketing Specialist  
Leisure, Travel & Tourism  
Used the software for: 6-12 months

### "Contentful works pretty well"

March 12, 2024

4.0

Pros

I like the fact that it is easy to use contentful. Within a few weeks you're easy off using the platform.

Cons

Certain things are hardcoded which can be annoying if you want to change things. The preview also doesn't always work properly.

Review Source

RB

Ryan B.  
SEO manager  
Automotive  
Used the software for: 1-2 years

### "Contentful review"

August 16, 2023

5.0

Definitely one of the better CMS I have used.

Pros

The platform is pretty self-intuitive and easy for new users to pick up. We have a lot of SEO modules and features in the platform which allow us to perform better in Google search results and our engineers don't seem to have any issues integrating these into the platform.

Cons

Can be quite difficult to find certain pages in the platform. The ability to search for pages by filters like URL would be helpful

Review Source

Muneeb K.  
Digital Marketing Lead  
Marketing and Advertising  
Used the software for: 1-2 years

### "Contentful CMS is not only easy to learn and use but also easy to scale and maintain "

February 3, 2022

4.0

Contentful is a very cost-effective content management tool if you're not planning to add tons of content. It's easy to scale but can be pricy.

Pros

I have worked with a number of different CMS platforms but I like Contentful for its ease of use and scalability. It can help you manage large amounts of data with minimal effort. It works great for static websites as well.

Cons

There's a fair bit of a learning curve, but benefits outweigh time investment. I'm not a fan of the pricing plans. The lowest tier is very affordable but other options are very expensive.

Alternatives considered

[WordPress](https://www.capterra.com/p/131687/WordPress/)

Review Source

John M.  
Technical Architect  
Design  
Used the software for: 6-12 months

### "The best option for a headless CMS"

April 3, 2018

4.0

Pros

It is truly cloud-first for a headless approach. You can build your content model and control your input with easy validation (min/max/regex) and even dependencies on other models. It is truly headless and integration with node, react, asp.net, and php have all been relatively easy. Node was definitely the easiest integration.

Cons

I would have said migration between environments, but they recently released a solution for that. I haven't verified it but I'm excited about it. I think the other thing is dealing with deleted fields, it makes it a bit challenging that you have to remove it from view and then delete it to make sure it won't break the existing model. I also get frustrated when I make an existing field that is required and there is no notification that the content doesn't match the new criteria.

Review Source

VR

Verified Reviewer  
Performance Marketing Manager  
Food & Beverages  
Used the software for: 2+ years

### "Contentful Review by the client"

September 5, 2022

5.0

i am pretty happy with the overall experience my company having with the tool

Pros

being it the Headless CMS has helped out a lot

Cons

we would still need the software developers

Review Source

Yann T.  
Translator  
Translation and Localization  
Used the software for: 6-12 months

### "Interesting content management platform"

September 30, 2020

4.0

I work with a team of translators in many different languages, and we are often required to update sections or paragraphs of different articles we wrote previously. We've started to use Contentful in the beginning of this year and it showed really useful with regard to this matter.

Pros

Contentful comes really handy when you need to edit portions or paragraphs in your website. Besides, it supports a wide array of languages, which is a big plus when working with a multilingual team.

Cons

The full website is managed through Contentful, which means a lot of different pages and content listed, and at times it can get confusing retrieving a page or even a paragraph you are looking for.

Switched from

[Phrase Localization Platform](https://www.capterra.com/p/276186/Phrase/)

Choice of the management team.

Review Source

VR

Verified Reviewer  
Delivery Manager  
Marketing and Advertising  
Used the software for: 6-12 months

### "Be Contentful "

November 23, 2021

4.0

Pros

Ease of use and seamless integration allows users to navigate the interface without much training.

Cons

Make sure you have a solid wifi connection to ensure quick load times, it can lag sometimes.

Review Source

Brandon Z.  
Java Software Developer  
Translation and Localization  
Used the software for: 1-2 years

### "Contentful is useful and wonderful"

December 12, 2018

5.0

I'd like to recommand contentful as it is easy to use, and easy to config store data for develop a project.

Pros

stable, friendly configuration, data structure is clear, and have api auto configuration

Cons

navigation is a little bit tricky, like when duplicate an entity, it lost the original entity's position, so have to go back and track the entity again

Review Source

Courtney H.  
Content Producer  
Insurance  
Used the software for: 1-2 years

### "CMS solution that lets you publish content simply and easily"

August 9, 2018

4.0

Pros

Contentful is a content management system solution which has a great API focus and allows us to develop our own data relationships and data structure. It provides us complete flexibility within projects and gives us the capacity to distribute to different types of platforms with less hassle. The user interface is straightforward and really simplifies the process for our backend system.

Cons

When used in Firefox browser, there are some occasional glitches. However, it works perfectly well in Chrome and Safari, so it’s not really a big problem. When I contacted support, they reviewed and tested it but they said it might just be a plugin issue.

Review Source

Andrew F.  
Lead Designer  
Design  
Used the software for: Less than 6 months

### "So long, WordPress! Welcome to the future of nimble web development!"

September 18, 2018

5.0

The free developer plan is amazing, and overall Contentful has made my life SO MUCH BETTER. I no longer have to worry about updates, databases, or clients breaking their sites.

Pros

The UI of Contentful is superb in its own right, but especially when compared to other similar CMS interfaces. Everything is laid out neatly, and it's easy to sort and edit your content. When paired with a static site generator like Gatsby, Contentful is WAY more safe, dependable, and low-maintenance than WordPress (which I'm sad to say, after being a WP dev for years, is a complete mess).

Cons

Modeling content can be tricky at first, especially since you can't have differing fields within a content type. But once you understand the general concept of "referencing," it becomes quite easy and even enjoyable to structure nested and/or complex data.

Review Source

Jean-Hugues B.  
Founder  
Computer Networking  
Used the software for: 6-12 months

### "Contentful..."

October 12, 2016

2.0

WYSIWYG interface is ok, but nothing crazy. Uploading images is a real pain and can only be done effectively (seo) by adding images one by one. How and when content appears when published is still a mystery to us. Technical limitations not mentioned, poor support.

Cons

Support says it all: "we only commit to offering community support in your current subscription plan". Even when you find-out your plan does not work. Check this post if you want to know more: http://bit.ly/2dWl5by

Review Source

VR

Verified Reviewer  
Software Engineer Intern  
Information Technology and Services  
Used the software for: Less than 6 months

### "Very helpful to maintain our websites."

July 8, 2022

5.0

Pros

Its content management API has been very helpful! Our team comprises some non-technical users, for them, it is very convenient to make changes to our organization's website's content through Contentful.

Cons

More extensive documentation could make the integration easier.

Review Source

Mohamd E.  
Mohamed  
Design  
Used the software for: 6-12 months

### "All about Contentful"

February 9, 2019

5.0

I like to recommend you to use Contentful, because it is user friendly, and more professional in developing your projects.

Pros

The user interface of Contentful is great in comparison to the other sites. The user interface is easy to use. It is very easy to locate content. Best API capabilities.

Cons

I'm really satisfied with Contentful, but the interface can be improved to the best.

Review Source

JJ F.  
Creative Designer  
Design  
Used the software for: 6-12 months

### "Great for developers, great for non-developers"

February 14, 2018

5.0

Pros

I love the ability to completely customize the content types so that the editors are only able to edit exactly what you allow them to.

Cons

I would love more customizable paid plans. Since I use JAMStack static site generation I don't need a ton of API calls per month, however I would love to add users, locales and per-user permissions.

Review Source

VR

Verified Reviewer  
Head of Strategy & Strategic Planning  
Internet  
Used the software for: 1-2 years

### "Takes some time to get working with it"

February 24, 2019

4.0

We use Contentful to manage content on more than 10 websites in multiple languages.

Pros

The layout is clean. It helps us managing content in many different languages in one place.

Cons

It took me quite some time to figure out how Contentful works with all kind of layers in translations, products, pages and attributes. Sometimes you lose track of where you are in all those layers. Another thing is that it sometimes takes a long time for updates to go through the publishing queue. Especially when more people are working on it at the same time.

Review Source

AM

Ash M.  
Product Manager  
Museums and Institutions  
Used the software for: 6-12 months

### "Taken a load off our team"

September 30, 2019

5.0

We switched to Contentful as a way of consolidating our CMS from three to one. Development is currently ongoing, but I am over the moon with how effective it has been for us to work with Contentful. We're planning a significant relaunch of our product later this year with all curated experiences powered by Contentful.

Pros

The ability to flexibly model content according to what our output needs are, rather than being constrained by a pre-defined model. The ease of adding translations. The customer service we have received.

Cons

Only that the way that the pages are represented could be a little more visual when relating elements together. But it's a very minor thing.

Review Source

Jan P.  
  
Internet  
Used the software for:

### "Content Management done right."

July 15, 2014

5.0

After deciding to integrate an offline experience to our mobile shopping app Cash to Code I started looking at syncing solutions for mobile. Shouldn't be too hard to find something, many apps have to have this problem - or so I thought. Well, not that easy as it turned out. What was out there at that time was unfinished, limited or just broken. By accident I found Contentful and their API focused CMS. Now some months later we are live in the app stores and I couldn't be happier how it all turned out. Yes, back then we couldn't just drop in a SDK an get all the sync functionality out of the box (I hear this is different now), but we just wrote it ourselves based on the great API documentation and the sync endpoint. We use the API to create our content on Contentful directly from our backend system, then it just gets synced to all the clients out there.

Pros

API. Sync endpoint. People.

Review Source

RP

Rachael P.  
Marketing Generalist  
Marketing and Advertising  
Used the software for: I used a free trial

### "Impossible to get information from the 'expert's' (not at all experts) and the 'sales team'"

July 6, 2020

2.0

Frustrating, being treated like an imbecile with over simplified explanations of content types which still don't answer the question

Pros

It is impossible to get a straight answer before even trying this platform. The 'expert' who was supposed to contact me back couldn't answer simple questions over the phone about costs for my needs, and was completely non-technical. Then they spam you will calls and emails and still absolutely no concrete information about the features and costs. WHAT THE HELL IS A CONTENT TYPE? is it each image you upload? is it every form field on a simple contact form no mater how many times it's re-used? They give you 24 content types for 39/month and then 48 for over 800/month !!!! WTH.. for a 15 person small business, no-one is going to pay over 800/month for their company website!! I gave up trying to get a straight answer out of them, and am looking elsewhere for a dual-language advanced website solution .

Cons

Terrible support. I notice also that they don't offer phone support, only email. I can only imagine how frustrating they would be in action if they're this hard to get information out of before purchase.

Reason for choosing Contentful

I didn't. I chose not to after constant contact from sales and no concrete information

Review Source

VR

Verified Reviewer  
FullStack Developer  
Computer Software  
Used the software for: I used a free trial

### "Preferrable for content management"

December 27, 2020

4.0

Contentful is a good option for headless CMS. You can create content very fastly even if you don't familiar with coding. It is preferable to build static web sites for small businesses or personal blog.

Pros

It is taking almost a minute to build a sample project. UI is simple that can create and edit your content without drowning in the ugly menus.

Cons

Sometimes it takes too long to publish changes that create latency time. Besides, the documentation for API structured complex and not enough.

Review Source

Walter O. A.  
Senior Chief IO  
Information Technology and Services  
Used the software for: Less than 6 months

### "Content providing for the 21st century"

September 18, 2019

5.0

DAU proof of servicing content; GraphQL -> Gatsby & Contentful: just great to work with, maintenance a breeze; quick prototyping; webhooks!

Pros

Ease of use; interconnectibility -> Netlify, Gatsby, GraphQL, etc.

Cons

Please re-think monetization for spaces. For small companies....

Review Source

KC

Kevin C.  
Business Operations  
Information Technology and Services  
Used the software for: 1-2 years

### "A great CMS"

December 6, 2019

5.0

Overall, Contenful is a great content management system that's easy to use, secure, and scalable.

Pros

\- Contentful is exceptionally easy to use for engineers and non-engineers alike. - Contenful is a headless CMS, which comes with endless benefits.

Cons

Previewing content prior to publication is limited. It's also less flexible for the non-engineer than other Content Management Systems (though this is probably a good thing).

Review Source

Anni K.  
Team Lead Documentation  
Computer Software  
Used the software for: 1-2 years

### "null"

January 10, 2018

3.0

Review Source

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