---
title: "Avantio Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Avantio Software - reviews, pricing plans, popular comparisons to other Vacation Rental products and more."
source_url: "https://www.capterra.com/p/134278/Avantio/"
page_type: "product"
language: "en"
---

# 

 Avantio Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 26, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Avantio

## What is Avantio?

Avantio PMS is a cloud-based ecosystem tailored for the vacation rental industry, integrating a Property Management System, Channel Manager, and customizable Vacation Rental Websites. Avantio's PMS simplifies property management by automating communication, reporting, payments, and operations, making these processes easier than ever. The Channel Manager connects to over 50 world-leading portals, maximizing exposure and bookings by allowing you to manage listings from a single dashboard. Additionally, Avantio offers custom website services to create professional, engaging online presences designed to convert visitors into bookings. Avantio is not just a software provider but a partner dedicated to empowering your business with comprehensive tools and dedicated support. Elevate your vacation rental business with Avantio. For more information, visit https://www.avantio.com/property-management-software/.

## What is Avantio used for?

[Vacation Rental](https://www.capterra.com/vacation-rental-software/)[Property Management](https://www.capterra.com/rental-property-management-software/)[Channel Management](https://www.capterra.com/channel-management-software/)

Recognitions

Shortlist

Best ease of use

Top alternative

Featured

Overall rating

Based on 194 user reviews

Reviews sentiment

Positive

93%

Neutral

4%

Negative

3%

Starting price

$15

Flat Rate, Per Month

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

-   Vacation Rental / 2026
-   Channel Management / 2025
-   Property Management / 2025
-   Reservations / 2025

Our "Best of" badge program showcases products with the highest ratings...

-   Real Estate Property Management / 2026
-   Rental / 2026

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Avantio?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.avantio.com/&name=Avantio)

Rating Breakdown

4.6

+−

Features4.5

Value for Money4.5

Ease of Use4.6

Customer Service4.5

Rating Breakdown

4.6

Features4.5

Value for Money4.5

Ease of Use4.6

Customer Service4.5

## Avantio Reviewers Verdict

Updated August 2026

AI summary

-   Avantio suits professional vacation rental managers and agencies handling 20 or more properties who need centralized operations.
-   Its main advantage is a responsive support team and an intuitive interface that helps users get started and navigate daily tasks.
-   It helps property management teams manage bookings, calendars, and communication from one place, reducing manual work.
-   Buyers report negative points such as occasional delays in support responses, initial setup effort, and some challenges with integrations and access controls.
-   It fits hospitality businesses aiming to simplify portfolio management, but those needing instant support or advanced integration may want to weigh alternatives.

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Avantio

4.6 (194)

VS.

[4.5 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/)

Starting Price

$15

Flat Rate, Per Month

Starting Price

$14

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (194)

Ease Of Use

4.4 (1,311)

Value For Money

4.5 (179)

Value For Money

4.3 (1,230)

Customer Service

4.5 (191)

Customer Service

4.6 (1,279)

## Avantio alternatives

[4.8 (1,622)](https://www.capterra.com/p/152433/Hostaway/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.7 (548)](https://www.capterra.com/p/169863/Your-Porter-App/reviews/)

Starting price

$16.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.4 (480)](https://www.capterra.com/p/159377/Guesty/reviews/)

Starting price

$23.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

Highest Rated

[4.9 (270)](https://www.capterra.com/p/100831/OwnerRez/reviews/)

Starting price

$40.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/134278/Avantio/alternatives/)

## FAQs about Avantio

Overview

### What problems does Avantio solve?

Avantio solves fragmented vacation-rental operations by centralizing property, booking, owner, payment, cleaning, and guest workflows in one system. It reduces manual portal updates, double entry, and time-consuming communications through channel integrations and automation. Property managers, rental agencies, and operations teams benefit most when scaling portfolios without adding proportional administrative staff.

Answer based on 156 reviews

Overview

### Which roles and teams benefit most from Avantio?

Avantio is most used by property management leaders, including managers, directors, owners, and CEOs, who oversee vacation rental operations, reservations, and business performance. Operations and guest experience teams use it to manage bookings and service delivery, while marketing, revenue, and administrative staff rely on it for channel distribution, pricing, and back-office coordination.

Answer based on 187 reviews

Overview

### What company size and industries is Avantio built for?

Avantio is built for small vacation rental management businesses, with 100% of reviewers from small businesses and 42% in Hospitality. It also serves Real Estate at 28% and Leisure, Travel & Tourism at 22%, and is suited to professional managers handling 20 or more properties worldwide.

Answer based on 193 reviews

Features and Usability

### What are the key features of Avantio?

Avantio includes core vacation rental features such as property management, reservations management, booking management, and a centralized calendar with real-time sync. Reviewers most often highlight its Channel Manager and integrations with major booking portals, plus guest communication tools like Unified Inbox and Harmony for scheduled messages and automated workflows.

Answer based on 75 reviews

Integrations

### Which third-party tools and platforms does Avantio integrate with?

Avantio integrates with PriceLabs, Beyond, Stripe, and QuickBooks Online, with reviewer-confirmed use around pricing, payments, and accounting. It also connects to Vrbo, Breezeway, Chekin App, and Swikly from its catalog. Overall, Avantio supports over 20 integrations across revenue management, operations, guest access, and payment processing.

Answer based on 47 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Avantio?

Avantio offers in-person training, live online sessions, webinars, videos, and documentation, giving teams several ways to learn. Reviewers describe onboarding as friendly and well guided, with many users getting comfortable quickly. Admins and teams switching systems usually need more time, especially to master advanced features and full setup.

Answer based on 31 reviews

Getting Started and Support

### What customer support options does Avantio offer, and how do users rate the experience?

Avantio offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users often describe support as responsive, helpful, and effective during onboarding and issue resolution, with quick replies and regular updates. Some report slower ticket handling, difficulty reaching staff by phone, and limited support coverage outside standard business hours.

Answer based on 61 reviews

Features and Usability

### Is Avantio easy to use for property managers?

Avantio works well for property managers who need broad vacation rental features, but it takes time to learn fully. Many teams find daily tasks, reporting, search, automation, and channel management straightforward after onboarding, while some users find the setup, role permissions, messaging tools, and mobile access less intuitive.

Answer based on 75 reviews

Features and Usability

### How user-friendly is the Avantio interface?

Avantio offers an interface that many vacation rental teams find intuitive once they learn the layout. The dashboard, reporting views, and property management screens help with reservations and channel tasks, but some users say navigation can feel dense, mobile responsiveness is limited, and certain functions take too many clicks.

Answer based on 26 reviews

## Who uses Avantio?

Based on Capterra reviews from the past 4 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

AI summary

Based on 3,893 Vacation Rental reviews

Capterra data shows that buyers of vacation rental software rank the following features as their top priorities:

-   **Calendar Management** (**70%** of reviewers rated this feature as critical)
-   **Data Synchronization** (**66%**)
-   **Reservations Management** (**67%**)

Avantio supports all three features that reviewers consider most important: **Calendar Management**, **Data Synchronization**, and **Reservations Management**. Together, these capabilities help vacation rental businesses keep availability accurate across channels, keep booking data up to date, and manage reservations more efficiently, allowing teams to reduce double bookings and handle day-to-day operations with greater confidence.

Calendar Management

4.6 (42)

100.00% of 42 reviewers that rated this feature as important or highly important

Track and manage schedules and meetings via an integrated calendar

Data Synchronization

4.6 (36)

100.00% of 36 reviewers that rated this feature as important or highly important

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Reservations Management

4.6 (72)

80.56% of 72 reviewers that rated this feature as important or highly important

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Online Booking

4.6 (36)

88.89% of 36 reviewers that rated this feature as important or highly important

Book meetings and appointments through a website or digital platform

Payment Processing

4.2 (27)

40.74% of 27 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

For Vacation Rentals

4.6 (66)

72.73% of 66 reviewers that rated this feature as important or highly important

Designed for vacation rentals

Avantio 136 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Availability Management: Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Booking Management: Create, update, and manage bookings, itineraries, and reservations
- Booking Notes: Keep notes on the specifics of a reservation including customer information and special requests
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Calendar Sync: Synchronize with other calendars to view mutual availability and schedules
- Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results
- Channel Analytics: Analyze and track performance of channels
- Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance
- Client/Property Matching: Match clients or tenants with suitable properties based on their specific requirements, preferences and budget
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Commission Management: Tracking, calculating, and paying commissions and earnings to employees
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Contact Management: Manage, organize, and store contact information
- Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving
- Contract/License Management: Track, store, and access client contracts or licenses
- Credit Card Processing: Accept and process credit card transactions
- Credit Check: Process to evaluate a person's creditworthiness and their ability to manage debt and make timely payments
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer History: Access previous interactions or concerns to maintain customer relationships
- Customer Support: Provide online support for your customers through live chat or help desk functionality
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Data Import/Export: Import and export data to and from software applications
- Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency
- Design Management: Collaborate on creating a product by sharing and adjusting designs through a shared portal
- Discount Management: Track products that are for sale at a reduced price or part of coupon promotions
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Dynamic Pricing: Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc.
- Electronic Payments: Electronically collect payments for goods or services
- Email Management: Manage, store and organize emails within the system or via third-party apps
- Email Templates: Pre-made examples and templates for emails
- Equipment Tracking: Track the location of specific equipment at all times
- Event Scheduling: Plan an event's time and location
- Expense Tracking: Monitor and record expenses such as purchases or charges incurred
- Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance
- Financial Management: Plan, manage, and track the financial activities of an individual or organization
- Financial Reporting: Generate reports to assess the financial performance of an organization
- For Property Managers: Used by property managers
- For Vacation Rentals: Designed for vacation rentals
- Group Reservations: The ability to reserve times in groups.
- Guest Check-in/Check-out: Process of a guest arriving at and departing from a hotel, resort, or any hospitality establishment
- Guest Communications: Communicate with guests directly within the system
- Guest Experience Management: Capture guest experience at a granular level and utilize data to deliver tailored services
- Guest Tracking: Monitoring & logging of information related to guests' activities, preferences & interactions within hotels, resorts, or events
- Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff
- Inbox Management: Organize, prioritize, and manage incoming communications
- Incentive Management: Manages incentive programs such as profit sharing, stock awards, and individual bonus plans
- Insurance Management: Involves selling of insurance solutions, managing policies, handling claims & assessing risk and coverage
- Inventory Control: Monitor product stock levels
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items
- Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes
- Landing Pages/Web Forms: Create landing pages or online forms designed to capture new leads and prospects
- Late Fee Calculation: Allows the calculation of fees for late rent payments
- Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process
- Listing Management: Create, edit, and monitor product or property details displayed on listing websites (i.e. agency websites, third party listing sites)
- Maintenance Management: Manage, maintain and track the performance of assets and equipment
- Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests
- Marketing Automation: Automate workflows and trigger campaigns based on customer actions
- Mobile Access: Access software remotely via mobile devices
- Multi-Channel Campaigns: Allows for businesses to run a variety of different campaigns across different channels
- Multi-Channel Distribution: Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers
- Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels
- Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.)
- Multi-Currency: Manage and handle various international currencies
- Multi-Language: Manage and support multiple languages
- Multi-Property: More than one location
- Occupancy Management: Manage, track & record the usage and occupancy of physical spaces such as apartments, offices or meeting room
- Online Booking: Book meetings and appointments through a website or digital platform
- Online Booking Tools: Add tools to web pages to handle online bookings
- Online Payments: Accept and process online payment transactions
- Online Store Builder: Includes functionalities for creating custom eCommerce websites
- Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Owner Statements: Report showing financial balance at the beginning and the end of the period, along with activity
- Partner Management: Manage channel partners through a portal where they can access all product information
- Partner Portal: Web-based portal that helps distributors, partners and other service providers access marketing and sales content
- Payment Processing: Accept, record, and reconcile financial transactions
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.
- Pre-built Templates: Pre-defined templates within a library for common cases such as contracts, websites, emails, and more
- Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price.
- Promotions Management: Design, communicate, and distribute incentives to perform a specific action
- Property Database: Centralized database to track details of properties (including lease, tenant, and owner information)
- Property Management: Add, view, and edit details of all properties managed by an agency that are available for sale or rent
- Rate Management: Track/optimize rates in relation to usage
- Ratings/Reviews: Ratings/Reviews
- Real Time Editing: Preview and make real-time changes in the web content
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Updates: Receive system updates as soon as any changes are made
- Recurring Rentals: Designed to support renewals for recurring customers
- Referral Management: Log and store the source of contacts/leads
- Reminders: Timed notification for any upcoming task, deadline, appointment, or activity
- Rent Collection: Collect payments from tenants via online or offline mode, create recurring schedules and send reminders
- Rent Tracking: Tracking previous payments, the next due payment and regularity in monthly rent collection from tenants
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event
- Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue
- Room Booking: Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held
- Sales Reports: Reports specific to sales analysis for trends and strategies
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- SEO Management: Optimize and manage the search engine optimization efforts for a website or digital content
- Short/Long Term Rental: Length of rental
- SMS Messaging: Send messages via SMS
- Task Management: Create, manage and track all task activities and progression
- Tax Management: Implementation of various strategies to manage tax obligations via planning and maintaining compliance
- Template Management: Create, save, and re-purpose templates for emails, forms, etc.
- Tenant Portal: Dedicated portal for tenants to submit their queries or maintenance requests, pay rent & interact with staff
- Tenant Tracking: Handle activities like room booking, rent processing, lease agreement management, and client communication
- Third Party Booking: Allows bookings to be made through a third party service
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period
- Transaction Management: Manage, record and track all business exchanges in form of money and its related interactions in the system
- Vacancy Management: Keep track of vacant properties
- Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.
- Website Hosting: Publishing and managing websites across the internet.
- Website Integration: Seamlessly integrates with 3rd party websites
- Website Management: Built-in website builder or integration with third-party site
- Work Order Management: Creating, assign, and track jobs and/or tasks for work orders
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.5 (186)

4.5

Based on 186 reviews

## Pricing

Value for money

4.5 (179)

PMS & Channel Manager Plan

$15.00

Flat Rate,Per Month

Value for money

4.5 (179)

4.5

Based on 179 reviews

## Integrations

[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

PriceLabs](https://www.capterra.com/p/158348/PriceLabs/)[

Breezeway](https://www.capterra.com/p/186514/Breezeway/)[

Turno](https://www.capterra.com/p/166734/Turno/)[

Amazon Pay](https://www.capterra.com/p/247554/Amazon-Pay/)[

Mercado Pago](https://www.capterra.com/p/250909/Mercado-Pago/)[

Vrbo](https://www.capterra.com/p/233391/Vrbo/)[

Operto Teams](https://www.capterra.com/p/170587/OpertoTeams/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (191)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (191)

4.5

Based on 191 reviews

## User reviews

Overall rating

4.6

Based on 194 reviews

Filter by rating

5(148)

4(32)

3(8)

2(2)

1(4)

Mentioned topic

Sorted by most recent

Jeremi B.

Président

Leisure, Travel & Tourism

### "Une solution complète avec un véritable accompagnement humain"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 8, 2026

Notre expérience avec Avantio est très positive. JB Voyage utilise la solution pour accompagner le développement de son activité de location saisonnière et de conciergerie, avec l’objectif de professionnaliser et centraliser la gestion des hébergements confiés par nos propriétaires. Nous apprécions particulièrement la possibilité de faire évoluer notre utilisation de la plateforme en fonction de notre activité. Nous avons notamment commencé à utiliser le module Moyenne Durée, qui répond à une évolution concrète de notre stratégie et nous permet d’envisager plus facilement la commercialisation de certains biens sur des séjours plus longs. Au-delà de l’outil, la qualité de l’accompagnement humain fait réellement la différence. Notre Customer Success Manager, \[caché sensible contenu\], se montre disponible, à l’écoute et réactif, avec des échanges toujours constructifs. Pour nous, Avantio est donc à la fois un outil de gestion complet et un partenaire technologique capable d’accompagner l’évolution de notre activité.

Pros

Nous apprécions particulièrement la richesse fonctionnelle d’Avantio, la centralisation de la gestion des hébergements et la capacité de la solution à accompagner différents modèles de commercialisation. Le module Moyenne Durée est notamment intéressant pour nous, car il nous permet de développer plus facilement les séjours de longue durée en complément de la location saisonnière classique. L’accompagnement humain constitue également un vrai point fort, avec un suivi personnalisé, réactif et constructif de notre Customer Success Manager.

Cons

La richesse de la solution implique nécessairement un temps de prise en main pour exploiter pleinement l’ensemble des fonctionnalités et des modules disponibles. Certains paramétrages peuvent demander un peu de temps au départ, notamment lorsqu’on souhaite adapter précisément l’outil à son organisation et à sa stratégie commerciale. L’accompagnement proposé par Avantio permet toutefois de progresser efficacement sur ces sujets.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

September 11, 2026

Bonjour Jérémi, Merci beaucoup pour cette évaluation détaillée et pour votre confiance. Nous sommes heureux de lire qu’Avantio vous aide à centraliser la gestion de vos hébergements et à professionnaliser l’activité de JB Voyage. Votre retour sur la richesse fonctionnelle de la solution et sa capacité à accompagner différents modèles de commercialisation est très précieux pour nous. Votre évolution vers la Moyenne Durée est également un point important. C’est un plaisir de savoir qu’Avantio vous permet d’envisager plus facilement des séjours plus longs, en complément de la location saisonnière classique, et d’adapter progressivement la plateforme à votre stratégie. Merci aussi pour vos mots sur l’accompagnement humain. Nous savons qu’un suivi disponible, réactif et constructif fait une vraie différence dans la prise en main et l’évolution de l’outil au quotidien. Nous sommes ravis de continuer à accompagner JB Voyage dans son développement. L’équipe Avantio

CN

Clement N.

Directeur

Real Estate

### "Une solution complète avec un excellent accompagnement"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 7, 2026

Nous utilisons Avantio quotidiennement pour gérer notre activité de location saisonnière au sein de nos agences et notre expérience globale est très positive. Le logiciel répond à la grande majorité de nos besoins et nous permet de gérer efficacement un portefeuille important de biens et de réservations. Au-delà de l'outil lui-même, nous apprécions particulièrement la qualité du suivi et de l’accompagnement. Les échanges avec \[caché sensible contenu\], notre Account Manager, sont fluides, professionnels et efficaces. Il est à l’écoute de nos besoins et fait le nécessaire pour trouver des solutions, y compris lorsque nos demandes sortent du cadre habituel. C’est un véritable avantage dans notre utilisation quotidienne d’Avantio.

Pros

Avantio est une solution très complète qui nous permet de centraliser l’ensemble de notre activité de location saisonnière : gestion des logements, réservations, distribution sur les différents portails, tarification, communication avec les clients, suivi administratif et comptable. Nous apprécions particulièrement la richesse des fonctionnalités et la capacité du logiciel à accompagner le développement de notre portefeuille. L’accompagnement humain est également un vrai point fort. Notre Account Manager, \[caché sensible contenu\], est disponible, réactif et cherche toujours à nous apporter une solution adaptée lorsque nous avons une demande spécifique.

Cons

La richesse du logiciel implique forcément une certaine complexité lors de sa prise en main, notamment pour les nouveaux collaborateurs. Certaines fonctionnalités ou certains paramétrages nécessitent un temps d’apprentissage. Il serait également intéressant de disposer de davantage de supports de formation régulièrement actualisés afin de faciliter l’intégration de nouvelles personnes dans les équipes.

Switched from

[Enova Gérance](https://www.capterra.com/p/10182790/Enova-Gerance/)

Manque de flexibilité au niveau du paramétrage (prix, mandat,...)

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

September 11, 2026

Bonjour Clément, Merci beaucoup pour votre retour détaillé et pour votre recommandation. Votre avis reflète bien ce que nous cherchons à apporter aux professionnels de la location saisonnière : une solution capable de centraliser les opérations quotidiennes, de la gestion des logements et des réservations jusqu’à la distribution, la tarification, la communication et le suivi administratif. Nous sommes également sensibles à votre remarque sur la prise en main de la plateforme. Avantio offre de nombreuses possibilités de configuration, et nous savons que l’accompagnement ainsi que des supports clairs sont essentiels, notamment pour faciliter l’intégration de nouveaux collaborateurs. Votre retour sur ce point est donc très utile. Merci aussi pour vos mots sur votre Account Manager. Nous sommes heureux que cet accompagnement vous aide à avancer efficacement, y compris sur des demandes plus spécifiques. L’équipe Avantio

NP

Nicolas P.

Dirigeant

Leisure, Travel & Tourism

### "Mon expérience est entre psychédélique et épuisante !"

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

0/10

August 26, 2026

Réponse anticipée à la réponse que va fournir Avantio: Encore une belle formulation pour se blanchir sur la toile de vos pratiques et de la VRAIE réalité car visiblement je ne suis pas le seul à avoir eu les mêmes problématiques. Je précise que j'ai en ma possession tous les échanges et donc la preuve de la multitude de manquements, de mensonges et même votre indigne demande de suppression de commentaire en échange d'un "cadeau" octroyé de rompre le contrat sans pénalité. Ce que je n'ai pas fait car c'est totalement scandaleux de demander cela et juridiquement grave. Je précise que j'ai payé de longs mois sans service et dans l'attente de réponse et d'un rdv pour une formation sur place et à mes frais qui m'a été finalement refusé. J'ai tout de même payé tout ce temps pour RIEN. Le problème de fond et la vente de votre outil. Je peux vous ressortir tous les textes de loi que vous enfreignez concernant vos pratiques commerciales. Je l'ai déjà fait par mail et vous connaissez donc précisément de quoi je parle. Inutile de rappeler votre puissance financière, j'ai bien compris que porter plainte pour vos agissements ne serait pas simple effectivement. Repasser vous une nouvelle fois la vidéo de Vos propres partenaires désormais qui parle de la difficulté d'utiliser votre outil. Heureux que cela puisse correspondre à une poignée de clients au niveau mondial. Votre poignée d'avis sur Google et trustpilot n'est pas non plus si représentatif d'une domination planétaire et quant à la moyenne affichée, on peut pas dire que vos clients soient 100% satisfait. L'honnêteté me semble la meilleure voie pour une entreprise, je sais hélas que ce n' est plus la recherche première. Vous êtes effectivement une entreprise très "actuelle"

Pros

Aucun : Voir les avis sur Truspilot qui reflètent beaucoup mieux la réalité ainsi que la note au 26/08/2026 de 3.5/5

Cons

J'ai souscrit à Avantio après avoir étudié plusieurs solutions. J'ai donc fait le choix de cet outil annoncé comme la Rolls-Royce dans le domaine et donc avec les tarifs les plus chers du marché. Cela fait des mois que je paye un abonnement et je n'ai encore aucun service. La dite formation qui vaut extrêmement chère n'est en fait que des vidéos durant des heures de des heures avec une femme créée par IA et qui fonctionne en boucle avec des gestes et l'intonation robotique....Nous sommes donc censé comprendre comment fonctionne un outil ultra performant en écoutant des heures de des heures de vidéos vides d'humanité, plates et au final lourdes et barbantes. Les réponses aux diverses questions posées mettent du temps à arriver, des jours voir des semaines et même des mois. Le système de connexion à l'outil est totalement psychédélique rendant la chose souvent impossible. Un outil pourtant annoncé comme extrêmement performant avec un accès archaïque et qui ne fonctionne clairement pas. Je paye donc actuellement des services inopérants, un abonnement à des services non encore fonctionnels, un outil de facturation Avantio pour rien car j'ai dû garder mon ancien en attendant ou plutôt espérant que celui-ci fonctionne, un site web via Avantio inopérant alors que je paye également mon site en attendant la mise en fonction de celui d'avantio "un jour".... Question assistance et connaissances de l'outil par même les employés, on y est vraiment pas. Aucun service téléphonique, l'assistance se fait par mail, aux heures d'ouvertures... On peut difficilement comprendre qu'une société qui vend des solutions pour les conciergerie n'ai aucune réelle assistance... C'est en décalage complet. C'est comme si un pisciniste n'assurait aucun service en plein été... Je modifierai mon avis suivant ce qui va se passer par la suite mais pour le moment mon avis est sans appel surtout que depuis des mois je paye sans le moindre service ... Quel chef d'entreprise pourrait accepter cela ? Je note que beaucoup d'avis postés sur Avantio à 5/5 émanent de personnes qui n'ont posté qu'un seul avis de toute leur vie......La légitimité des avis est une vraie question qu'il faudrait éclaircir.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BH

Beatriz H.

Diretora de Desempenho

Real Estate

### "Estou satisfeita pelo preço que pagamos."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

June 10, 2026

Gosto e vejo uma parceria interessante, mas trocaria se as outras fossem mais baratas, pois são mais completas e me parecem mais estáveis.

Pros

É uma ferramenta intuitiva, tem acompanhamento do time para melhoria da utilização. Tem os principais canais de distribuição. Algumas funcionalidades interessantes no marketplace. É mais barata que a concorrência. Sistema estável.

Cons

Novo suporte demora para atender e não acerta de primeira nossa necessidade, às vezes não consegue atender por restrição do sistema. Mudanças sem comunicação, especialmente a parte técnica. Pouca adaptabilidade e relatórios personalizáveis para gestão de muitos anúncios diferentes. Falta de tropicalização/regionalização, especialmente de parceiros no marketplace: apenas ferramentas estrangeiras, com custo elevado para o marcado Brasileiro. Além disso, ela não centraliza de fato todas as coisas com os anúncios, mesmo com a integração completa. Sempre temos coisas para ajustar especificamente nos portais.

Alternatives considered

[Guesty](https://www.capterra.com/p/159377/Guesty/)

[stays](https://www.capterra.com/p/152759/Stays/)

Reasons for choosing Avantio

Mais completa pelo preço que cobrava na época. Conseguimos fazer uma boa negociação comercial.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

June 19, 2026

Olá Beatriz, Obrigado por compartilhar uma avaliação tão completa e transparente. Ficamos felizes em saber que você considera o Avantio uma ferramenta intuitiva, estável e com bom custo-benefício, e que valoriza o acompanhamento da nossa equipe, os principais canais de distribuição e o nosso ecossistema de parceiros. Também agradecemos os pontos de melhoria mencionados. Levamos muito a sério seus comentários sobre tempos de resposta do suporte, comunicação de mudanças técnicas, relatórios personalizáveis, adaptação a operações com muitos anúncios e necessidades específicas do mercado brasileiro. Sabemos que operações mais complexas precisam de clareza, agilidade e soluções alinhadas à realidade local. O seu feedback é muito importante para continuarmos evoluindo a plataforma e reforçando nossa atenção ao Brasil. Obrigado novamente pela confiança e parceria ao longo destes anos. Seguiremos trabalhando para que o Avantio esteja cada vez mais alinhado à sua operação. Equipe Avantio

NF

Nicolas F.

Manager

Real Estate

### "Top logiciel et mention spéciale pour Max Mascher !"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 9, 2026

Avantio est un excellent PMS, très complet et parfaitement adapté aux besoins des professionnels de la location courte durée. Un grand et chaleureux merci à \[caché sensible contenu\] , notre Account Manager, pour son soutien constant. Sa disponibilité, sa bonne humeur et son efficacité font toute la différence dans notre expérience globale. On se sent vraiment épaulés et accompagnés dans notre croissance. Merci Max et merci à toute l'équipe Avantio !

Pros

L'outil couvre tout le cycle de gestion. De la communication automatisée avec les voyageurs (check-in, consignes) à la gestion des plannings de ménage et de maintenance, en passant par la facturation. C'est un vrai couteau suisse qui fait gagner un temps fou.

Cons

Comme le logiciel est extrêmement complet et possède énormément de fonctionnalités, l'interface peut sembler un peu lourde ou intimidante au début. Il faut un certain temps d'adaptation pour le maîtriser pleinement.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

June 11, 2026

Thank you very much for sharing such a detailed review. We’re delighted to hear that Avantio is helping you manage the full operational cycle, from guest communications and maintenance planning to invoicing and day-to-day property management. We also appreciate your honest comments about the learning curve. Avantio is a comprehensive platform, and we know it takes time to fully adapt to all its features. That’s why it’s especially rewarding to read that, once implemented, it is helping your team save time and work more efficiently. A special thank you as well for mentioning Max. We’ll make sure your kind words reach him and the wider team. We’re very happy to know you feel supported and guided in your growth. Thank you again for your trust and recommendation. The Avantio Team

BB

Belen B.

Administrador

Hospitality

### "\[contenido sensible oculto\] es excepcional en su trabajo"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

2.0

2.0

Likelihood to Recommend

3/10

December 15, 2025

La experiencia no ha sido buena, de hecho, tenemos pagado el software de Icnea para hacer el traspaso. Si no vamos a hacer el cambio es porque \[contenido sensible oculto\] ha conseguido solucionar nuestro problema con Avantio y consideramos que la conexión que tiene Avantio es mejor que Icnea.

Pros

Nuestro Account Manager, \[contenido sensible oculto\]. Ha sido el único en cinco años que ha prestado atención a nuestras necesidades. Las reservas no se exportaban bien de los portales a Avantio, la facturación no estaba bien configurada (como lo pusieron en el inicio), las liquidaciones no aparecían correctamente. Nadie, en 5 años que llevamos con Avantio se había detenido a ayudarnos, a hacer que todo funcionase correctamente. \[contenido sensible oculto\] ha dedicado muchas horas, muchas videoconferencias para explicarme y ponerlo todo en funcionamiento. Hasta que no lo ha conseguido, no ha parado. Es un trabajador excelente! Espero que esto lo valoren con creces puesto que trabajadores así, ya no quedan.

Cons

Llevo desde enero de 2020 con Avantio. Hasta día de hoy, 12 de diciembre de 2025, nadie ha conseguido solucionarme los problemas que he tenido con la facturación y contabilidad o mejor dicho, nadie le ha puesto interés a ello. \[contenido sensible oculto\] ha sido el único que me ha ayudado a solucionar el problema. Ha dedicado muchísimas horas a solucionarlo y gracias a él, continuaré con Avantio. Creo que deberíais valorar el trabajo tan excelente que hace con nuestra cuenta. Nos ha ayudado con la mayor entrega desde que empezó con nosotros y como empresaria, considero que los buenos trabajadores, deben ser reconocidos, de ahí que escriba estas palabras, para dejar constancia de su buen hacer.

Alternatives considered

[AvaiBook](https://www.capterra.com/p/176921/Vacation-rental-software/)

Reasons for choosing Avantio

Porque todos tenían Avantio y nos lo vendieron como el mejor software de gestión.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

June 22, 2026

Hola Belén, Gracias por compartir tu experiencia con tanta sinceridad. Lamentamos que durante estos años no hayas sentido el acompañamiento y la resolución que esperabas, especialmente en áreas tan importantes para tu operativa diaria como la facturación, las liquidaciones, la configuración inicial y la conexión con portales. Entendemos lo críticos que son estos procesos para una empresa de alquiler vacacional y la seguridad que deben aportar. Al mismo tiempo, nos alegra saber que el seguimiento reciente de tu Account Manager te ha ayudado a avanzar y resolver puntos importantes, especialmente en facturación y contabilidad. Trasladaremos tus palabras al equipo, ya que valoramos mucho que reconozcas el esfuerzo, la dedicación y el acompañamiento recibido. Seguiremos trabajando directamente contigo para consolidar estas mejoras y resolver las dudas que puedan surgir. Gracias de nuevo por tu confianza y por seguir trabajando con nosotros. El equipo de Avantio

DM

Denise M.

Owner

Real Estate

### "Overall we love Avantio"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

September 19, 2025

Overall, we have been happy with the switch from our previous VRMS. Avantio connects to the channels and is accurate. We also love how they now have a team that can help us that is closer to the US and near our time zone.

Pros

We love how easy it is to use Avantio and we can check the calendar from our phones if we need to. Being able to keep track of owner expenses and send statements each month helps keep us on track and saves us time.

Cons

I think the least favorite thing for us is that since the company is based in Spain, they use terminology that we wouldn't use here in the US. For instance on our website when booking a reservation it states "open air parking" and that is not a term anyone would say here in the US.

Switched from

[LiveRez](https://www.capterra.com/p/82992/LiveRez/)

LiveRez was not syncing properly to the channels and costing us a lot of money. We lost out on reservations due to their software and eventually cost us a client.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

October 1, 2025

Hello, Denise! Thank you very much for your kind words! It makes us so happy to know that our product is working well for you and we will continue to ensure that it keeps bringing you value. We also appreciate your feedback regarding the terminology differences between the US and Spain. We understand how important it is to use the right terms, and we'll take this into consideration as we continue to refine the platform to better suit our global users. As always, you can contact us anytime with any questions or concerns that you have. Thank you for choosing Avantio, and we look forward to continuing to support your business! Best regards, The Avantio Team

GM

Giovanni M.

Mediator Agent - Holiday Let

Real Estate

### "Good PMS functionalities, but accounting requires external solutions"

1.0

Overall Rating

1.0

1.0

Ease of Use

3.0

3.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

2/10

September 9, 2025

I am a holiday rentals mediator in Gran Canaria, with over ten years of experience in the sector and the direct management of around 35 properties. After evaluating different options, I decided to contract Avantio with the goal of improving transparency for my property owners and automating accounting and settlement processes. The onboarding process took a few weeks, with progressive phases of reservation import, portal connections and website activation, which I understand as a normal part of implementation. However, the main issue has been accounting and settlements management: The system’s logic does not allow me to generate correct calculations for my owners. Avantio’s own team confirmed to me that, for companies with a medium volume of properties, the recommended approach is to manage the accounting part with an external software or with a dedicated person working the data from an Excel file. This was not what I was looking for when investing over €2,000 in activations, as my expectation was to have a complete system that would precisely avoid this manual workload. In summary, while the platform offers many functionalities, in the area of accounting and settlements it is not suitable for a company of my size. I am currently in the process of negotiating an amicable exit with the company. As a note to my colleagues in the sector: for what Avantio really offers and is useful for, there are much more cost-effective solutions in the market that can cover the same needs without this level of investment.

Pros

The platform is quite complete in terms of functionalities: channel manager, booking engine, website integration and owner area. The onboarding team was attentive and responsive during the implementation, and the system offers many features that can be useful for small operators.

Cons

The main limitation is the accounting and settlement logic, which cannot be adapted to my needs. For a medium-sized company managing 35 properties, the system does not provide correct owner statements and requires manual work with Excel or external software. This defeats the purpose of having an all-in-one solution. Considering the high activation costs, I expected a more complete product.

Switched from

[Amenitiz](https://www.capterra.com/p/183836/Amenitiz/)

The channel manager was not stable enough and there were data exchange issues.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 11, 2026

Hello Giovanni, Thank you for sharing your feedback. We appreciate your positive comments about the range of functionalities available in Avantio, as well as the support provided by our onboarding team during the implementation process. We are sorry that the accounting and owner settlement features did not meet your specific needs. We understand how important it is for property managers to have clear, efficient and reliable financial processes, especially when working with property owners. Your feedback has been taken into account internally and contributes to the improvements we continue incorporating into Avantio to better support different operational models. Thank you for having trusted Avantio. We wish you continued success in your vacation rental business. The Avantio Team

SP

Stephanie P.

Operations Manager

Real Estate

### "Easy to manage booking calendar "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

September 9, 2025

So far we have had a positive experience with Avantio. Their customer service response time is reasonable and helpful.

Pros

Avantio has made managing several properties across multiple channels easier to manage all under one centralized calendar.

Cons

Not all booking details sync across all portals but Avantio is willing to work on addressing the issues in future updates..

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

September 10, 2025

Stephanie, We're very glad our Customer Support team has been so helpful to you! Thank you for your feedback regarding our portal connections. Avantio is committed to improving our product for our clients, and reviews like yours help us to do just that. We are always here if you need anything. Best wishes, The Avantio Team

BA

Ben A.

Managing Director

Hospitality

### "Fantastic software with a super team that give excellent support and ongoing improvements."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 26, 2025

We are with Avantio now for the start of our second season and most elements are better than we expected and the platform has exceeded our expectations.

Pros

The software is fully comprehensive and easy to train on and use. The channel manager works well as does the website booking system. The database and automatic payments system work very well. The reporting is user friendly and easy to interrogate. The system of automatic e-mails works well and is very intuitive and in our case, we use 6 languages.

Cons

Sometimes ticketing to the website team can get a little convoluted and their response is slow.

Switched from

[GuestWisely](https://www.capterra.com/p/117297/GuestWisely/)

We wanted a more comprehensive channel manager and integrated payments solution.

Alternatives considered

[Lodgify](https://www.capterra.com/p/131924/Lodgify/)

Reasons for choosing Avantio

More comprehensive and it seemed more flexible and dynamic.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 31, 2025

Thank you so much for your thoughtful review and for choosing Avantio! We’re really glad to hear the platform has gone beyond your expectations — especially the channel manager, booking system, reports, and multilingual email features. It’s great to know they’re helping make your day-to-day smoother. Thanks also for your honest note about the website ticketing process. We hear you, and we’re working on making it clearer and faster. We truly appreciate your trust and are excited to keep supporting your growth in the seasons to come! — The Avantio Team

[View all Reviews](https://www.capterra.com/p/134278/Avantio/reviews/)

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