Who Uses This Software?

Professional property management businesses worldwide: the VRMS handles vacation rental properties in 6 languages & multi currencies using automated features to save time and resources.


Average Ratings

59 Reviews
Ease

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $165.00/month
  • Pricing Details
    Subscription-based, with no commission fees on your bookings
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Avantio
  • www.avantio.com/
  • Founded 2001
  • Spain

About Avantio

Avantio provides a comprehensive PMS, our own Channel Manager with connections to world leading portals, & state-of-the-art, mobile-friendly Vacation Rental Websites. 18 years of continual R&D means a flexible & constantly evolving system to meet your needs & those of a fast-moving industry. We don't charge commissions on your bookings, & with multiple packages to choose from, all of which include training & support, you can choose which best suits your business. Open Offices in Europe and USA


Avantio Features

  • Contact Management
  • Fee / Commission Management
  • Guest Reviews / Ratings
  • Housekeeping Management
  • Lead Management
  • Owner Statements
  • Payment Processing
  • Property Database
  • Reservations Management
  • Vendor Management
  • Work Order Management

Avantio Reviews Recently Reviewed!


Avantio is the perfect VRMS for property managers

Nov 30, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software VRMS by AVANTIO is very easy to use.

The graphical setting and layout of their dashboard help all users to enter the data very easily and without any particular problems.

What we like very much is the fact that Avantio offers modular services.

Unfortunately today many software houses require customers to purchase the entire package: VRMS + Channel + Website and this is definitely a burden for small agencies and owners who do not benefit of high turnovers.

Avantio fits every type of users and this is for sure their strength.

From a technical point of view, the user is also guaranteed by the fact that Avantio is the exclusive partner of HomeAway, Airbnb, Tripadvisor and many other important players in the industry so I have no hesitation to recommend to all.

Overall: No risk to make over bookings and great save time saving !

Vendor Response

by Avantio on December 15, 2017

Hi Massimo! Thanks for leaving a review on your experience with Avantio.
We're really pleased to hear that you're happy with the products that we offer and that they're flexible for your agency.
Our Channel Manager is certainly an aspect that we have focused on, in order to provide high quality API connections to the best global and local channels available right now. We'll be adding more channels to our Preferred Partnership programme in the coming months, which will also provide some great options for attracting new visitors. Just keep an eye on our blog or newsletters for news!
Thanks again for your words,
The Avantio Team

Key-resource for boosting results. Property managing made simple.

Mar 24, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy of use. Channel manager integration. Calendar management.

Cons: Accounting features not totally customized for Portugal. Some features not yet ready for Portugal (eg, border police statements,...). Insuficient differentiation of user-access with different profiles.

Overall: On structuring our business plan, which targeted to a very fast growth, getting a management system made specificaly for agencies that managed 3rd party properties was essential for us.

The possibility of some taylor-made Avantio even more suitable, as well as its great technical solution to the integration of several sales channels, including all of the big4.

Another critical issue that we detected in our research and confirmed in the years using Avantio is the clear Road Map that they have, constantly improving the product, both technically and with new features, always being available to listen to the customers needs.

It is a very easy to use software, for whom ever in our company, both at the office or on-the-go. Any doubts can quite easily be clarified by the support team, either by email or by chat.

It is a good investment.

Recommendations to other buyers: The software commercialization is done by modules. Studt very well all the modules required for the business to buy a customized pack.

Vendor Response

by Avantio on September 05, 2018

Hello Bruno,
Thank you for leaving us feedback on the Avantio vacation rental management software and services.

Since your review, we're pleased to have this accounting integration in our RoadMap and available in the coming months!

We're very focused on developing the software to ensure that it meets your needs both now and in the future and we're very pleased that you're happy with how it works now.
We have recently grown our Support area, and so we're happy to hear that you are pleased with the service they provide.
If you need anything, please don't hesitate to contact us,
Kind regards, The Avantio Team.

Capterra loader

Avantio does 98% of Everything we were looking for - and does it well!

Nov 29, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: This is by far the overall best professional Vacation Rental Management Software. Its not as flashy , colourful or as easy to use on the first day as most of its competitors, but it does pack more features, options, configurability, reports and more than all its competitors. We know because we spent over 9 months evaluating all options on the market, and time after time were frustrated. Each competitor was impressive in one or two areas, but very weak in others. Avantio impressed us in most of the categories that were important to us: Channel Manager, Calendar Sync, Reservation Manager, Multiple Calendar Views, Customizable Templates, Autoresponders, Owner Login area, accounting , Customisable rates, Mobile Friendly web booking modules, Credit Card Processing, Online Booking and much more!

Cons: Currently no Phone App - for admin or for Guests.

The software is not 100% configurable to every business, but I imagine thats impossible!

Does not handle prebooking communications within the software

Accounting module does not sync to Quickbooks

Overall: This is allowing to us to grow our business. The learning curve might be slower than many other softwares, but it packs plenty of features to fully customize your business needs.

Vendor Response

by Avantio on December 15, 2017

Hi Manuel, thanks for leaving us a review! We're very pleased that your agency is benefiting from the features and tools that our team of technicians have developed!
One feature that you may have missed is the Guest Area; a customer log-in, which is completely mobile friendly and has lots of time-saving and profitable features which are great for your guests and your agency, including the Online Check-in, property and local area information and re-book features. Check out our blog for more details.
Best wishes,
The Avantio Team

Really saves a lot of work in daily business of Apartment Rentals. Overall a great software!

Jun 22, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: What makes the big difference to other CMs: the customer support is really outstanding. Try Avantio and you know what I'm talking about. Absolutely fantastic! The best after sale I experienced. Also the offers for booking portal partners for the CM (Channel Management) are definitely better than the most other CM Systems on the market. There are so many features that you may never heard of, but are useful for us and our guests and therefore bookings have increased. Excellent Price-performance ratio.

Cons: Sometimes languages are mixed and you may find English-Spanish or German-Spanish in one sentence.

Some booking portals have problems with connecting the right features, but this is rather a individual problem of the portals themselves. See my Pros and you can imagine that the support team also works on this!

Overall: No more double-bookings. easy to manage 23 properties. would not like to miss it!

Vendor Response

by Avantio on June 22, 2017

Dear Peter, thank you for taking the time to leave us a review! I've taken a note of your comments regarding the language and will speak to our German team to investigate this.
We're very pleased to hear that you're benefiting from our integrated channel manager, and we've got some new Preferred Partners joining the Channel Manager soon so I recommend you watch out for our newsletters and read our blog for news!
Always here if you need us, kind regards, the Avantio team

Intuitive, easy to use and very effective

Jul 07, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It's been almost 2,5 years since we are using Avantio and it simplified a lot our daily property management. The simplicity of use and the range of services Avantio offers for your business development is essential for the growth of the business. The company expanded significantly during the last years and the reason we never changed Avantio to any other software was it's ability to adapt to our needs and offer effective and fast solutions. In a blink of an eye you can change and edit pictures and descriptions of properties as in your web as on the other channels, group them and constantly follow their occupancy in a selected period of time.

Cons: Nothing, as before till today Avantio adapts perfectly to all our needs and we hope to continue this collaboration in the future.

Vendor Response

by Avantio on July 10, 2017

Good morning Clara,
Thank you for taking the time to review Avantio Software.
We work very hard to provide the best service, and we are very happy to hear that you are pleased with our work.
Please do not hesitate to contact us if you need anything.
Kind regards, the Avantio team.

Really good software and professional team

Jul 24, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: We have been using Avantio software since 2015, and the experience has been very positive . Avantio team have helped us to grow our business. Its global solution allows us to easily manage around 165 properties, which has increased our direct reservations. On the other hand, the team of people who work at Avantio is exceptional, they are very professional, proactive and they are always in the moment that you need them. Thank you Avantio team .

Cons: Nothing, till today Avantio adapts perfectly to all our needs . We would like to continue working for a long time .

Overall: Avantio team have helped us to grow our business. Its global solution allows us to easily manage around 165 properties, which has increased our direct reservations.

Vendor Response

by Avantio on July 25, 2017

Thanks for leaving a review for Avantio Natalia.
We are all very happy to hear how working together with Avantio has helped grow your business! Our team of technicians is dedicated to making improvements to help you run your business and increase your bookings and our team is always here to support you!
A big thanks, from all the team at Avantio!

Wonderful collaboration from the first day

Jul 06, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: It's been almost a year since we've started our collaboration with Avantio and it didn't disappoint us any minute! While our company was growing we were continuously looking for scalable and optimal solutions and Avantio was a great choice of a software that combined channel manager, pms, booking engine and web page. What we like the most is their flexibility for changes. With the unlimited patience of their support team we were able to implement all our ideas and find the best solutions for our company through our personal experience. We discovered unlimited possibilities to work on our visibility, accupancy, rates, loyalty programs, special offers and much more.

Cons: Though we believe it will appear in the future, still worth mentioning - automatic clients recognition system would be a great advantage to the program.

Vendor Response

by Avantio on July 10, 2017

Dear Veronika,
Thank you for taking the time to review Avantio software. We are very happy to hear your feedback. We work very hard to provide the best service to help our clients and we regularly make improvements to the software to make it best meet your needs.
Please do not hesitate to contact us to discuss anything further.
Best regards, The Avantio Team.

A professional and reliable partner

Mar 23, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: We manage multiple villas in Ibiza and have been with Avantio around 2 years.

Overall the experience has been very positive and the tools and service are the best and most complete I have used/seen (and I've used other softwares). Their PMS & Channel Manager work great and have been a real boost for us.

Customer service is excellent and they & my account are extremely responsive.

Cons: Negative: A few parts of the interface could be touched up and improved.

Also Avantio takes a little too long to navigate from one page to another at times.

Vendor Response

by Avantio on May 02, 2018

Hi Diana! Thank you for leaving us a review! We are pleased to hear that you are benefiting from using our software and that we have helped to boost your business. We have a committed technical team here working on new developments so that we can continue to improve the tools available to you. Best wishes, The Avantio Team.

Very happy to have such a time saving and easy to use software that helps with product distribution.

Nov 21, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: The software allows you to manage and distribute your product with more efficiency. It's very time saving because you control all your properties through the software which syncs with your distribution channels. Don't bother to upload your properties one by one to the portals. Also any change made to the properties will be synchronised automatically with all portals.

Cons: A few features and functionalities could be adjusted to vacation rental needs. A more developed CRM would be nice, which allows you to send your offers directly through the CRM system.

Vendor Response

by Avantio on November 23, 2017

Thanks for leaving us a review Jasmina!

We're very happy to hear how the software and the Channel Manager are helping your business to save time with property management. It's an aspect that our team of technicians focus on, to significantly reduce the time spent on day to day and manual tasks.

Thank you also for your comments about new features, I will pass these on for consideration.

Looking forward to continuing to work together! Kind regards,
The Avantio Team.

High professional tool for holiday property management

Nov 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The easy of use; even for someone with little experience in tourist market. Did got professional assistance every time we need it. Feel like you have everything under control. Channel manager connect quickly and easily to most OTA on the market. Booking Sync is precise and safe. Probably to most advance software for vacation rental business. Avantio is up to date with all the latest technologies development of the tourist market and this allow us to get the best performances possible for all our holiday offers.

Cons: Nothing to point out. Avantio is a powerful tool for our business.

Overall: Got really impressed with the new channel manager fast connectivity, and the Harmony working-flow tool to speed up communication with guests, customers and to save a lot of our working time.

It´s the best and complete software for property management .

Aug 08, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Gives help with payments, owners, cleaners, reservations, channel manager, and the Head Manager will give support and formation, one of the rep was in the web project and she's very helpful, now she's the Assistance Head, and the department will be better (I Hope)

Cons: No app available but works good with IOS and Android, The assistance sometimes delays in the resolution of problems.There is nobody to answer on Saturdays and Sundays and tourism does not have time.

Overall: my working life

Vendor Response

by Avantio on October 03, 2017

Thank you for your feedback Carlo!
We are pleased to hear that you are happy with the features that we have implemented and that they are making a difference in your business, especially regarding our Service providers intranet to help manage the processes of cleaners and other suppliers.
We appreciate your comments about the customer service hours and we'll consider these. As you know we have made big changes within the customer service department to help meet more of our customers needs.
Looking forward to continuing to work and grow together! Kind regards,
The Avantio Team.

Great software!

Jul 03, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: We have been working with Avantio for 2 years already and we couldn't be happier.

I will highlight some elements, compared with other systems we used in the past, they understand perfectly the needs of companies like ours, the client service is fantastic (through online chat) and all this time they haven't stopped evolving their software, adding new portals and new tools to be able to optimize and automate daily tasks.

I would especially like to thank, without belittling the rest of the team, the people who worked side by side with us. Thanks to all the Avantio Team, it is a pleasure to grow with you.

Vendor Response

by Avantio on July 04, 2017

Dear Jose, Thank you for taking the time to leave a review for Avantio. We're always pleased to see that our hard work is helping you with your business. Best regards, the Avantio team.

A perfect software for professional rental business

Jun 22, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software has an excellent interface and very easy to use it.

You can have a connection with the major rental companies like Booking.com, Airbnb, Traumferienwohnung, Homeaway and other. No other rental software has these varieties of connection for holiday apartment. Another important thing to remember is that Avantio doesn't ask any commission for direct reservation. So they don't gain any money on our successful.

Cons: I think Avantio is a super software. I can't find any disadvantages. A plus of Avantio is the continuous updating.

Overall: I improved my rental performance.

Vendor Response

by Avantio on July 25, 2017

Dear Remo,
Thank you for leaving Avantio a review. We are very pleased to hear how happy you are with our service.
We're dedicated to providing a clear charging structure, so you know exactly how much you'll be paying each month. And we're always reviewing the portals in our Channel Manager to ensure that you have access to the best specialised and global portals.
Always here if you need us, The Avantio Team.

Great avantio customer service

Jan 30, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: flexibility customizable

Cons: The IT team should learn english to be able to converse directly with me for the improvements we did together

Overall: Avantio is a great program if you manage numerous property like us as it a pricing per property and not in % of each transaction. Also the report you can extract for your accounting are very customizable and the result we reached is perfectly adapted to our needs and was customized at a great price. Ii two words flexibility and service.

Vendor Response

by Avantio on February 01, 2017

Thank you Loic, for taking the time to leave us a review. We are very pleased to hear that you are happy with our software and how we organise our pricing. The focus of Avantio is to create opportunities for your business to grow, and that is incorporated through everything we do, from your pricing (we don¿t take a % of your success!) and through the developments of the software.
I understand your point regarding the languages spoken and I understand from Kyle that although our IT team spoke to your team by email in English, it was better in this case that he helped with the development. We are a very international group, and we have a big interest in developing the languages spoken throughout the company to ensure that we can meet your needs.
At your disposal Loic! Many thanks, The Avantio Team

Avantio Channel Manager permitted us to increase our company

Jan 02, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: We save so much time and many mistakes, with the synchronisation of the information of our properties to the most important portals.

The management with the owner of the properties we represent is complete and efective, saving us time and mistakes.

Cons: The technical support is sometimes not as fast as needed. It is getting slow to move from one separator to the other.

Vendor Response

by Avantio on January 05, 2018

Dear Evelyn, thank you for all your comments.

I have passed your comments onto our customer service team and are much appreciated.

We're very happy to hear that working with Avantio has benefited your business, and in particular the tools for managing the needs of your property owners.

We are looking forward to continuing our partnership,
The Avantio Team

highly recommended

Dec 13, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: The customer service of AVANTIO is exemplary: always available, always friendly and, above all, always professional and highly trained! Working with VRMS and Channel Manager is simple, understandable and very easy to use. The transmission to different portals is always correct. AVANTIO is highly recommended.

Cons: The costs are relatively high, but you should also be able to increase sales with the software.

Vendor Response

by Avantio on December 14, 2017

Thank you for your review Carolin! We're very pleased to hear your comments.

Whilst our charges are not the lowest in the market, we firmly believe that by working with Avantio, agencies will increase their profits through more efficient resource management and increased profitable reservations.

We also assume the significant cost for training and supporting all of our clients with our dedicated customer service teams, to ensure that our clients are skilled in using the software to have the maximum benefit from the tools and features available.

We look forward to working further with you in the future,
Kind regards,
The Avantio Team

We are very happy with this software. It helps a lot business organization and bookings increase

Dec 04, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We like very much all the functionalities that this software proposes. Especially the channel manager which allows us to promote our properties on many different platforms. It is so much easier for us to deal with one platform instead of multiples. Also we like the fact that Avantio seems to keep investing to offer new functionalities to his clients.

Vendor Response

by Avantio on December 15, 2017

Hi Alexandre. Thank you for leaving us a review!
One of our goals is to provide our clients with the features and tools that they need to stay ahead of the competition. We have a large technical team here working on new developments so we can continually provide new features that will help you save money, resources whilst increasing profitability. We're pleased to hear that you are benefiting from these new tools; there are lots more in development!
Best wishes,
The Avantio Team

A complete solution for Prefessional agencies

Jul 11, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I've been working with Avantio for two years. Their software and Channel Manager are exactly what I need to manage 180 properties, It includes all the functionalities that I need to work properly, and Its Channel Manager has a great connection with all the portals we currently work with.

They are always making developments to improve the solutions and to help the companies grow their business.

They also have a great customer service that take care of us. The support center maybe a bit slow but they resolve any incidence in 48 hours.

We are very happy to be part of Avantio!

Cons: We needed the exportation to SEF but now they've just develop it, so we can export all the datas of our guests directly from Avantio software.

AVANTIO is an excellent software that helps a lot you to save time and money

Oct 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Multi-level management, very valuable reporting area , attractive/user-friendly templates, Simple channel manager syncs with numbers of portals and many other several functionalities.

Cons: More training meetings to learn all the AVANTIO innovative features and their full potential

Overall: I am a real Avantio fun, they listen to you, perform efficiently and continually upgrade their systems and services. The great support team is always ready to help and give useful suggestions.

I've been using AVANTIO for more than 3 years and I still consider it an excellent software

Capterra loader

PMS, Channel Manager and Website, 3 in 1.

Jun 26, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It is very easy to use.

Customer Support Outstanding.

It is very helpful, with just 1 software you can manage bookings, payments, cleaners, owners, accommodations, very easy Channel Manager you can connect with any portal (Booking.com, Airbnb, Expedia, HomeAway, Holidu....) and the website.

They do not charge any commission per booking.

Cons: No app available.

It takes too long if you want to change some content on your website because you cannot manage it directly.

Vendor Response

by Avantio on September 05, 2018

Hi Dolores. Thank you very much for your review - the Short Let London website is definitely one of our favourites!
There are many aspects of the website you can manage directly, but not all, that's correct. We'll do our best to increase the turn-around times for those changes, and give you some extra training how to manage your website and listings from the software

Good and professional service

Jun 17, 2017
4/5
Overall

2 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The Connectivity with the cChannel Manager is fast and simple, it is good that all the information goes straight away to channel, such as photos and apartment profiles.

Cons: At the beginningIt is not very intuitive to work with also The information tab is not very organized.

Overall: Easy way to connect to channels managers

Vendor Response

by Avantio on June 20, 2017

Dear Monia, Thanks for leaving a review for Avantio! we appreciate your comments and will take them on board. We're pleased to hear that you have benefited from the integrated channel manager, and hope that this feature helps you grow your business in your partnership with Avantio.
Please feel free to contact us if you need anything, kind regards The Avantio Team.

Avantio is a great tool and the service support is very active and helpful

Dec 14, 2017
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The support is great, helpful and efficient.

They also are efficient in terms of connection with our different partners.

Cons: Not always user friendly.

The platform should have some enhancement in order to enhance our daily work.

To make things more easy to use.

Overall: More bookings, more revenue, more visibility

Vendor Response

by Avantio on January 05, 2018

Hi Justine!
We're very pleased to hear that you're receiving more bookings and revenue from using our PMS software.

I have passed your comments to our technical team. They are constantly making developments to the software to make it easier to use and facilitate the management of your daily work.

It's good to hear that you are happy with our customer service and portals partnership teams, as in 2017 we made significant changes to provide you with a greater positive experience.

Thank you for leaving us a review!
The Avantio Team

Easy to use

Jul 26, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Nice general features. It's pretty easy to use and to configure. A lot of possibilities and some regular updates.

Cons: It's just miss a real accounting system (either in the software or possibility to export data in an other system).

Overall: Time, Efficiency, Visibility on websites

Vendor Response

by Avantio on July 31, 2017

Thanks Romain for leaving us a review. We appreciate your comments and are happy to hear that the software is helping your company with resources as this is one of the main goals of the Avantio software.
I will pass your comments about the French accounting system to our technical team, thank you for giving us your opinion on this.
As always, we're here if you need us,
The Avantio team

Simplify your (business) life - with Avantio!

Jul 27, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The intuitive way of working, and the continued improvements that are done. You can see that ther is a team of specialists working, doing their best to adjust the product to the constant changes and needs of customers.

Cons: No cons to state.

Overall: We are very happy with the Avantio software, very innovative and functional, the reservation system is easy to use and has a big variety of options regarding booking administration and procedures.

Recommendations to other buyers: The possiblity to have a address management system integrated would be appreciated.

Vendor Response

by Avantio on July 28, 2016

Dear Karin, thank you for taking the time to leave us a review.

We are very pleased to read your comments, and we will strive to continue providing you with the best service in the future.

Thank you for your comment on a possible improvement, we will take your idea on board.

Kind regards, The Avantio Team.

Best customer service!

Jul 27, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The PMS!

it Is easy to use and well done for Italian Market.

Excellent customer service.

Cons: The booking system and map search is ok , but can be a lot improved.

It is not simple for my guest to choose the right apartment from the list.

Overall: Vacation Rental's market go fast, and finally I found in Avantio Team a good partner to support my project. I like them professionally and Oreste in particular is always available to help my company to solve problems we found during integration.

Vendor Response

by Avantio on July 28, 2016

Dear Danilo,

Thank you for leaving a review about Avantio. Our goal is to provide you with a combination of high quality technical solutions combined with excellent service and we are so pleased to see that you value that.

Thanks for your suggestions for improvements, we will consider them for the future.

Thanks again, The Avantio Team

Simply the best software for holiday renting

Jun 22, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We have been using Avantio since they were a small company called ITSolutions and now they became the best option for professional holiday renting.

Vendor Response

by Avantio on June 22, 2016

Good afternoon Emilio, thank you for taking your time to leave a review for us. We are happy to have been given the opportunity to be your technological partner since the beginning. Every day we strive to stay true to our commitment to grow your business and provide the best solutions for vacation rental managers. Kind regards, the Avantio Team.

The best Rental Management Software

Aug 01, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The Avantio software is very user friendly. I can control all my bookings, my accounts with guests and owners, even take care of my maintenance and cleanings. Since I started working with Avantio I have see my business organization improve.

Overall: Easy to use

Improved my bookings thanks to the awesome channel manager

Organized all my maintenance and cleanings

No more overbooking!!

Vendor Response

by Avantio on August 02, 2017

Dear Pedro -

Thank you for taking the time to leave us a review! We're very pleased to hear that you're finding that the software and our integrated Channel Manager is helping you grow and develop your business....that's our goal for all our developments and new partnerships with portals!

Kind regards, The Avantio team.

easy for handling, and a good service if any problems

Jun 21, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Very Good for holiday houses and properties. The channelmanager is great. The channelmanager is a big help and very easy for handling

Cons: Only for Holidayproperties, if you offer roundtrips it would be a little bit difficult. Only with some tricks you can put it in the System

Vendor Response

by Avantio on June 22, 2017

Hi Marc!
Thank you for leaving Avantio a review! We are very pleased to hear your comments, especially with regards to our integrated Channel Manager.
We are always reviewing the portals included in the Channel Manager, so watch out for our news on the Preferred Partners coming soon.
Please feel to get in touch if you need anything.
Kind regards, the Avantio team.

Great software for vacation rental

Jul 08, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We are using Avantio for more than a year. The software is complete with all the futures a vacation rental company needs; great customer support and they are always improving releasing new features.

Vendor Response

by Avantio on July 11, 2016

Thank you Alessandro for taking the time to review our software, we appreciate it. As you very well mentioned, at Avantio we stay committed to constant improvements to our products and services, as well as to helping vacation rental professionals stay up to date with the latest industry trends.
Best regards,
The Avantio Team

Enjoyed working with the team

Oct 02, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It works! I have used other systems that don't work and getting things put right hard. At Avantio changes to suit us were made quickly without fuss.

Overall: All things in one place.

Vendor Response

by Avantio on October 04, 2017

Hi Stephen,

Thank you for taking the time to leave a review for Avantio!

We're very pleased to hear that you are happy with our vacation rental software, especially the fact that everything is in one place. Our software is full of integrated features so you don't have the problems that come with working with external third companies and we're glad to hear that it helps your business.

Looking forward to continuing to work together,
The Avantio team.

Since I work with this software the organization it's better than before.

Jul 06, 2017
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like there is a possibility of uploading a lot of photos at the website, the easy organization and the time you save to control all the bookings, balances etc...

Cons: I think the price is a little bit expensive and the software of the SALES could be improved. I think it's necessary the attachment of documents to save important documents of each property.. I have to use other data base for this reason and it's no comfortable.

Overall: the main one is the organization

I AM OVER THE MOON!!!!

Jan 12, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very happy with every aspect so far!

Cons: NONE

Overall: Thank you Paolo and the rest of the Avantio team for a wonderful experience.

While we are still new comers to the Avantio world our experience so far has been wonderful!

We find the software incredibly easy to work with and a very satisfying experience.

After several attemps to have a userfriendly site both for our guests as well as for ourselfs and failing each time we are now very much looking forward to having Catalanways Avantio new website online.... I guess I will tell you more about this later on :-)))

Vendor Response

by Avantio on January 16, 2017

Hi Eva, thank you for taking the time to review Avantio and our software.

We're very pleased to hear that you are happy with Avantio vacation rental software and our team. We have focused on developing our software over the last 16 years, to meet the growing and changing needs of the vacation rental market, and it's always great to hear that we are achieving this.

If you need anything, please don't hesitate to contact us,

Many thanks The Avantio Team.

Very happy about Avantio

Oct 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Probably one of the things that we liked the most about Avantio is that we can now manage all our properties together, even if they are published in different severals. We are very happy about this!! And all the staff has always tried to accomodate our requests and moreover our enquiries.

Cons: There are still few things that need to be fixed, but overall it is a valid software.

Good team!

Jun 05, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Always they are innovating and developing improvements, professional and serious people.

Cons: In the weekend support doesn't work...

Vendor Response

by Avantio on June 12, 2017

Thanks for leaving us a review Hugo, we are very appreciative of your feedback.
With regards to your comment about our customer service team, as in almost 100% of the industry, we offer customer support Monday to Friday, 9am to 7pm. In addition we also have an emergency team working 24/h 365 days a year to attend to emergencies. We regularly review our customer service needs as with all other aspects of the company, and make changes when required.
As a company we are continuously developing our software and channel manager to reflect the changing needs of our clients and we're happy to see that you commented on that.
Looking forward to working together further,
The Avantio team

Easy to use and works great.

Nov 23, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: -Easy to use

-Many language options

-Functional

-Syncs perfect with many OTAs

-Great Customer Support

Vendor Response

by Avantio on December 15, 2017

Thanks for leaving Avantio a review Ferdinand!

We're very pleased to hear that you're happy with the services that we offer.

We have some new OTAs joining our Preferred Partnership in the integrated Channel Manager in the coming months too, so look out for our newsletters!

Looking forward to continuing our partnership,
The Avantio Team

Excellent

Jun 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I am really glad that i have found AVANTIO. Working with this great software daily, makes more fun at work.

Cons: I am a 100 % satisfied customer, so i can not write any cons, sorry. Thank you for being always there for me.

Vendor Response

by Avantio on June 19, 2018

Thank you for your comment Elisabeth - we are extremely happy to partner with yourselves as the professional people that you are.

All the avantio team is really efficient and brings quick answers to our questions

Jun 30, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The possibility of adapting it to our needs and correcting our errors when it's necessary and the fact there is always somedy to responds to our questions

Very easy to used, very usefull, save time

Dec 19, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Avantio it's great, it's save you great amount of time everyday. Everything is in one place so you can easily manage your business.

Cons: They could help a bite more about how to set up every rental portal and understand what's synch and what's not.

Overall: Save of time

Vendor Response

by Avantio on January 05, 2018

Dear Cyril, thanks for leaving us a review!

Our goals include providing features and tools to save you time, money and help you increase bookings and revenue and so we're very pleased to hear how using Avantio software is helping your business save time.

We have a team who can help you with your rental portals, with full information on what is synched. If you need any assistance with the portals you work with or would like to connect to, please get in touch.

Thank you,
The Avantio Team

Amazing channel manager

Dec 19, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Our experience with Avantio has been great since the first moment. All the SouthVillas team are so greatful for their customer support. The software-use is intuitive and comfortable. All our questions and problems have been solved effectively! :)

Cons: We are missing some pro-skills at the webpage, but we are sure that they will improve this area as soon as possible.

Vendor Response

by Avantio on January 05, 2018

Dear Patricia,
Thank you for your review of Avantio!

We're pleased to hear that our customer service team has been supportive for your agency, and that you've benefited from the design of the software.

We're always making improvements to our web designs, and appreciate your comments.

Looking forward to working together,
The Avantio Team

Capterra loader

Great software for Property Manager

Nov 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Avantio is the more editable and easy friendly access program for Property Manager. I was looking for a all-in-one solution all these months and finally found Avantio. They are the only one to propose a clear process to manage the monthly payment to owners, to collect payment and clients data. Our wonderful trainer did a very great job with intense weekly training until we were able to manage the software by ourselves. Thank you to our rep.

Cons: I am expecting more preferred partners through the Channel Manager...I am sure we will have more connection in the future months.

My experience has been awesome! We did not know the product and it has been really useful.

Feb 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: What I liked the most about this software has been the easy way to perform and work with it. It is very intuitive and thorough.

Cons: What I liked the least about this software has been the fact that sometimes I had to translate texts into another languages.

Great software for our business

Feb 26, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: We came to Avantio after many years of running our own systems and more recently a different property management software. Avantio offer us a very good solution to our needs - we run a property management business and also a rentals busines operating in two languages. We needed to have website, marketing, bookings, accounts, cleaning and guest services handled by one system for both rented and privately used properties, and we need to have quality support available. The Avantio team were welcoming and helpful through the sign-up and transer process and have since been thoroughly efficient, knowledgeable, helpful and friendly since. There is even an online Chat Now function for contacting the support team if required. Very much recommended.

Vendor Response

by Avantio on March 31, 2016

Thank you for leaving a review for us Ben. We¿re always pleased to see that our hard work is helping you with your business.
Please don¿t hesitate to get in touch if we can help you further.

Ingenious software for processing our bookings

Jan 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
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Pros: The Vrms software helps us with all matters we need to be able to work clearly, quickly and without errors.

Overall: Even the customer support of Avantio leaves nothing to be desired / the support will help you quickly if you need help.

Vendor Response

by Avantio on January 09, 2018

Thank you Oliver for your review.

We're very pleased to hear that you are benefiting from the tools within the VRMS software and from the work of our customer support team!

Looking forward to continuing working together,
The Avantio Team

User beginning with Avantio, I discover quite the days of the applications, the links, of this syste

Jun 13, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: Intuitive software allowing to manage easily the customers, the reservations, the alignment(the on-line publishing) once "mastered", a lot of time(weather) gained(won) in term of management of the properties(goods)

Cons: A control(master's degree) of such a 100% software asks some time .Ne not to be afraid of discovering him(it) "by making out a will" every day of the simulations and Thanks :-)

Great experience, easy of use and reactive customer service

Apr 18, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I have been using Avantio for the last 18 months. I am taking care of 42 properties around lake Annecy, french Alps.

This tool helped me very much to improve my bookings, to be more efficient and definitely to follow much better my bookings and customers.

I would definitely recommend this tool to any holiday rentals properties manager.

Vendor Response

by Avantio on April 21, 2016

Thank you Sophie for taking the time to review your experience with Avantio.

The team are happy to hear the booking system has helped improve your property management. We have worked hard to develop one of the best vacation rental management software products on the market which aims to make your work easier.

Please don't hesitate to contact us if you need anything. Kind regards, the Avantio team.

A huge step forward with Avantio

Feb 29, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I am impressed with their customer care, this is one of their best sides. They really care for you. This is experience number 2, I was with a different PMS until last fall; it has been challenging at the very beginning. Yet, their professional, expert and gentle staff were clear, polite and patient with us and made sure all the transactions from the previous Vacation Rental Software provided to them became very fast and efficient.

We were able to upload pictures, text, rates in minutes. But the BEST part is that you are able to decide and synchronize your adverts with main promoting channels and portals in a blink of an eye, simply selecting or deselecting check boxes of corresponding unit.

Very useful and easy to use

Oct 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
Likely
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Pros: Avantio semplifies business processes. It has an excellent communications with many important internet portals.

We've been using it since December 2018 with good results.

Cons: It would be useful to improve the connection with some channel.

Overall: We are satisfied with our choice. The personnel for the italian market is very nice!

Excellent and really Powerful

Jun 16, 2014
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I am very happy to say that this is one of the most complete software for Vacational rental¡, our company feet at 90 % from the beginning and they worked hard to have a 100 % in only few months.

Our offices are in several countries, the software is it self-available in various languages, and we can all get connected at any time with no license limits for users.

The price is reasonable and the support team is fantastic, they attend phone calls, chat and email.

We have really increased reservations and gained so much time from administrative tasks that we have used to work on other areas like commercial area.

Thank you so much ITSolutions I am a very happy customer and I am not shame to say.

Avantio is a great tool, and very suitable for the tourism industry.

Jun 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
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Pros: Very comprehensive tool to quickly increase our business volume. The information is linked and shared, all the actors of our company have access to a better management of the agency

Cons: The establishment is quite long as there is hugely part to configure but long-term it is essential !!

Super automatic - very significant configuration flexibility - very competent technicians and listen

May 24, 2016
4/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: Configuration and options in full autonomy and very quickly implemented.

Relatively easy to use - option to expand to a full conclusion dedicate to each mode of working agency - But very good progress in the field.

Vendor Response

by Avantio on May 25, 2016

Dear Gerard,
Thank you for taking the time to review Avantio software. We are very happy to hear your feedback on our team and the software. We work very hard to provide the best service to help our clients maximise the benefit from using our software and we regularly make improvements to the software to make it best meet your needs.
Please do not hesitate to contact us to discuss anything further.
Kind regards, The Avantio Team.

Versatile and easy to use with excellent support.

May 18, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Avantio VRMS has everything you could possibly need for your holiday rental business no matter how big or small from reaching new customers online to property, guest, account and resort management. The support is quick and friendly.

Vendor Response

by Avantio on May 18, 2016

Good afternoon Mark, Thank you for taking the time to review Avantio Vacation Rental Management System.
As a team we work very hard to provide the best software for the holiday lettings market, and we are very happy to hear that you are pleased with the work of our support team.
Please do not hesitate to contact us if you need anything.
Kind regards, the Avantio team.

super easy experience, very functional !

May 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: what I like the most about Avantio is the simplicity to use and understand this software.

also love the rapidity of the customer support.

Cons: I have nothing to say. I really like this software and I think you cannot be not happy with avantio.

Avantio is the perfect tool for our activity of holiday rentals in Nice

Mar 06, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Our requests are really taken into account in the evolution of their tool. The new check-in / out tool is really useful.

It would surely remain to evolve the management owner in effect in the future.

A special thanks to staff for his diligence with us.

Vendor Response

by Avantio on March 09, 2017

Thank you Emmanuel for your comment.

It is a pleasure to work with a professional agency such as yours. It's very pleasing to hear that you're finding the tools in the software useful, which we hope will help you build and develop your business.

A big thank you from the entire Avantio team

Perfect software!

Mar 13, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: Very efficient customer service and perfect software!

Few bugs sometimes but we are pleased to use it!

Vendor Response

by Avantio on March 14, 2017

Thanks for your review Bruno.
We are very happy to work with a professional agency such as yours and to assist in the growth of your business.
We're particularly interested in providing a quality customer service, so we're pleased to hear that you have found it efficient. We have even recently grown our customer service team to provide our clients with an even better experience,
Kind regards, the Avantio team

Good company which listens the clients

Oct 13, 2016
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Comments: We are happy about Avantio company

They have a very good customer suport "also in French"

The quality of the software connexion is very good

They listen their clients, and try to propose the best solution to our questions

Vendor Response

by Avantio on October 14, 2016

Dear Franck,

Thank you for taking the time to leave a review for Avantio.

We are very pleased to hear that you are happy with us, both in terms of the technology and the service we provide.

We are looking to continuing working with you in the future, kind regards, the Avantio team.

Excellent tool in the vacation rental industry

Sep 28, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Avantio software is undoubtedly an excellent tool for companies that are starting to work in the vacation rental industry, which is our case. The software's great versatility allows us to keep increasing the number of properties we manage, without having to make huge investments in human resources. The software is complete and intuitive, however clients support quick and efficient response to our needs and doubts is the highlight. We earnestly and with no hesitation recommend Avantio.

Great sotware and excellent team

Mar 25, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: Software easy, fast and intuitive. It allows you to update the availability of many important channels.

The help is excellent. The problems are solved in a short time.

The main feature is the flexibility. The software has been designed for many of our needs, and if we serve new implementations, the team is always very helpful.

PRACTICAL AND EFFECTIVE

Apr 04, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Comments: With this program is very easy to management of tourist rental. Easy to use and very well coordinated.

Vendor Response

by Avantio on April 05, 2017

Thank you for taking the time to leave us a review Monica! As always, we're here if you need anything.
Kind regards, The Avantio Team

We just sign with Avantio

Apr 19, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Customer Support

Comments: A simple and complete system.

Vendor Response

by Avantio on April 25, 2016

Merci Claude, nous vous remercions pour votre commentaire et votre confiance dans notre système. C'est un honneur de pouvoir collaborer avec Home Rental Service sur le long terme.