DispatchTrack

DispatchTrack

4 / 5 3 reviews

Who Uses This Software?

Furniture retailers, Appliance retailers, home delivery logistics companies, audio/video technicians, field service technicians etc.


Average Ratings

3 Reviews
  • 4 / 5
    Overall
  • 3.5 / 5
    Ease of Use
  • 3 / 5
    Customer Service

Product Details

  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
  • Support
    Business Hours

Vendor Details

  • DispatchTrack
  • www.dispatchtrack.com
  • Founded 2010

About DispatchTrack

DispatchTrack is the ideal field management software for delivery and service organizations. Complete with features such as route optimization, vicinity-based scheduling, dashboard for real-time monitoring, and with the ability to capture job status, pictures, notes signature, survey, timesheets and invoices from a mobile device, DispatchTrack offers an end-to-end solution. Tight integration with all major POS systems is availabl, and the mobile software runs on both Andoird and iphone & iPad


DispatchTrack Features

  • Billing & Invoicing
  • Call Center Management
  • Contract Management
  • Customer Database
  • Dispatch Management
  • Electronic Signature
  • Inventory Control
  • Job Management
  • Mobile Access
  • Quotes / Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management

DispatchTrack Reviews Recently Reviewed!

5 Years using Dispatch Track

Oct 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Comments: This is the best tool out there to integrate your systems into for optimal distribution management. Their Product Teams are perpetually improving and reacting to customers' needs. Most importantly, DT keeps me informed 24/7 on all my devices.

Pros: DT has steadily kept their capabilities up with Google Maps offerings making routing and tracking...fast, accurate, and intuitive. Manipulating routes and stops is easily done. Customizing drop down selections forever match your particular elements. They steadily offer new reports rendering valuable feedback on delivery performance. DT is FAST.

Cons: I would like to see a training manual for each level user. If there is a DT newsletter, I'm unaware of it.

software is best for update an organisation data.

Sep 13, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Comments: everything fine. it can work with minimum speed of internet and fetch better reports and MIS for good quality of data.

Pros: working step are fully easy to use. mostly like the track and dispatch system. i request you please update it with google maps.

Best dispatching for final mile delivery, does have room for improveme

Mar 22, 2016
3/5
Overall
2 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Extremely
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Pros: The ability to route and call customers makes for easy scheduling.

Cons: sometimes it hard to a clear picture on when improvements will be made.

Recommendations to other buyers: Makes sure it fits you scope of services. as a final mile delivery company it is helpful in plotting, calling customers and getting delivery receipts. however the one thing that they are working on correcting now is mass downloading the delivery receipts for our records so we can give to our vendors.