---
title: "DispatchTrack Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about DispatchTrack Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more."
source_url: "https://www.capterra.com/p/134319/DispatchTrack/"
page_type: "product"
language: "en"
---

# 

 DispatchTrack Software Review 2026: Features, Integrations, Pros & Cons

Last updated on July 21, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

DispatchTrack

## What is DispatchTrack?

Promise. Deliver. Delight. DispatchTrack is the global leader in last mile delivery software. With our smart, transparent, and modern delivery management solution, businesses can provide their customers the most intelligent, transparent, and delightful delivery experience. Our flexible and scalable SaaS platform supports a wide range of business models and industry verticals including furniture and appliance, 3rd party distribution, building supplies, food/ beverage, retail/consumer goods, and field services. DispatchTrack services over 2500 customers in 30 countries with over 1 million deliveries a day.

## What is DispatchTrack used for?

[Shipment Tracking](https://www.capterra.com/shipment-tracking-software/)[Fleet Management](https://www.capterra.com/fleet-management-software/)[Delivery Management](https://www.capterra.com/delivery-management-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 34 user reviews

Reviews sentiment

Positive

91%

Neutral

9%

Negative

0%

Starting price

$75

Per User, Per Year

Free trial  
not available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

-   Fleet Management / 2025
-   Logistics / 2025
-   Route Planning / 2025
-   Transportation Dispatch / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for DispatchTrack?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.dispatchtrack.com&name=DispatchTrack)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### DispatchTrack

4.5 (34)

VS.

[4.7 (743)](https://www.capterra.com/p/136895/Freightview/reviews/)

Starting Price

$75

Per User, Per Year

Starting Price

$149

Other, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (34)

Ease Of Use

4.8 (743)

Value For Money

4.5 (29)

Value For Money

4.6 (639)

Customer Service

4.4 (32)

Customer Service

4.7 (691)

## DispatchTrack alternatives

Highest Rated

[4.8 (827)](https://www.capterra.com/p/146146/Shippo/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (960)](https://www.capterra.com/p/155621/ShipStation/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.2 (244)](https://www.capterra.com/p/29249/Express/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[4.2 (1,127)](https://www.capterra.com/p/123794/Fishbowl/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

84%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/134319/DispatchTrack/alternatives/)

## FAQs about DispatchTrack

Overview

### Which roles and teams benefit most from DispatchTrack?

DispatchTrack is most used by logistics coordinators, distribution managers, and operations leaders who need to plan routes, manage last-mile deliveries, and improve fleet visibility. Customer-facing teams use it to communicate delivery status, while executives, IT managers, and business owners rely on reporting, oversight, and process control.

Answer based on 34 reviews

Overview

### What company size and industries is DispatchTrack built for?

DispatchTrack serves midsize and small businesses equally at 42% each, with logistics and supply chain the top industry at 24%. It is built for last-mile delivery companies and distributors in furniture, appliances, building materials, food and beverage, third-party distribution, retail, consumer goods, and field services.

Answer based on 34 reviews

Features and Usability

### What are the key features of DispatchTrack?

DispatchTrack offers route management, route optimization, dispatch management, and automated scheduling for delivery and transportation operations. It also includes real-time tracking tools such as GPS, live driver tracking, delivery tracking, status tracking, proof of delivery, alerts/notifications, and customer portals.

Integrations

### Which third-party tools and platforms does DispatchTrack integrate with?

DispatchTrack connects natively to Geotab, Motiv, Samsara, NetSuite, SAP HANA Cloud, STORIS, Plivo, Podium, and Twilio. These integrations cover fleet telematics, ERP, retail systems, and communications platforms, giving DispatchTrack connections to 9 third-party tools.

Answer based on 3 reviews

Getting Started and Support

### What training and onboarding options does DispatchTrack offer?

DispatchTrack provides in person training, live online sessions, and documentation to help teams get started. In person training supports guided, face-to-face instruction, live online sessions allow remote walkthroughs, and documentation offers written reference material for self-paced review and setup steps.

Answer based on 2 reviews

Getting Started and Support

### What customer support options does DispatchTrack offer?

DispatchTrack provides email/help desk, phone support, 24/7 live rep, and chat. Users describe support as helpful, courteous, and knowledgeable, with teams willing to listen and resolve issues quickly. Some note they rarely need to contact support because the software is easy to use.

Answer based on 4 reviews

## Features

AI summary

Based on 3,952 Field Service Management reviews

Capterra data shows that buyers of Field Service Management software rank the following features as their top priorities:

-   **Mobile Access** (**62%** of reviewers rated this feature as critical)
-   **Scheduling** (**61%**)
-   **Billing & Invoicing** (**60%**)

DispatchTrack supports all three of the features reviewers value most: **Mobile Access**, **Scheduling**, and **Billing & Invoicing**. Together, these capabilities help businesses keep field teams connected on the go, coordinate service appointments more efficiently, and manage customer billing with fewer delays, allowing teams to improve daily operations and maintain a smoother service workflow.

Mobile Access

4.5 (11)

81.82% of 11 reviewers that rated this feature as important or highly important

Access software remotely via mobile devices

Billing & Invoicing

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Create, manage, and send invoices or bills to customers

Delivery Tracking

4.8 (15)

66.67% of 15 reviewers that rated this feature as important or highly important

Track item deliveries through dispatch notifications, status and location tracking, and ETA updates

Status Tracking

4.5 (13)

69.23% of 13 reviewers that rated this feature as important or highly important

Track the status over time for a request, process, asset, or transaction

Alerts/Notifications

3.9 (9)

55.56% of 9 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Route Optimization

5.0 (7)

100.00% of 7 reviewers that rated this feature as important or highly important

Finding the most optimal routes for drivers based on various factors and constraints

DispatchTrack 110 features

### All Features
- 3PL Management: Outsource and manage third party logistics
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.
- Accounting Integration: Integrate with a third-party accounting system
- Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities
- Activity Tracking: Track and document all activities across devices, networks, and other systems
- AI/Machine Learning: Software program that continuously adjusts its behavior based on observed data
- Alerts/Escalation: System alerts about the need to escalate an issue or request
- Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges
- API: Application programming interface that allows for integration with other systems/databases
- Appointment Management: Manage various aspects of appointments including booking, rescheduling, canceling
- Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications
- Barcode Recognition: The ability to identify a barcode on or within an image or packaging
- Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking
- Billing & Invoicing: Create, manage, and send invoices or bills to customers
- Billing Rate Management: Setting up the amount/charge for per hour of work by a company or professional
- Calendar Management: Track and manage schedules and meetings via an integrated calendar
- Carrier Management: Find, compare, and select the most time/cost-effective freight carrier
- Cash on Delivery: Allows users to record and manage cash payments upon delivery of goods
- Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat
- Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier
- Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc.
- CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system
- Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc.
- Customer Experience Management: Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.
- Customer Management: Store and organize information about customers and previous interactions
- Customer Portal: A website or login for customers to access information
- Customizable Fields: Customize data fields to support various needs and use cases
- Customizable Forms: Customize contracts and forms to collect specific information
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Data Import/Export: Import and export data to and from software applications
- Delivery Tracking: Track item deliveries through dispatch notifications, status and location tracking, and ETA updates
- Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document
- Dispatch Management: Manage sending personnel and resources to a site as needed
- Document Management: Store, manage, and track all electronic documents in a centralized location
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Driver ETA: Generate estimated arrival times for drivers to keep back office or customers informed
- Driver Management: Track all personnel who operate company vehicles
- EDI: Transfer of data from one computer system to another
- Electronic Signature: Digitally sign online documents
- Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information
- Emergency Dispatch: Coordinate emergency medical response
- Employee Management: Track employee schedules, availability, and performance across projects and tasks
- File Storage: Store and access documents, forms, and photos in one centralized place
- Fleet Management: Management of commercial motor vehicles for work-related purposes
- For Freight Operations: Intended to be used by freight brokers and logistics companies
- For Restaurants: Serves restaurants
- Fuel Management: Monitor fuel consumption and optimize fuel usage
- Fuel Tracking: Monitor and track fuel consumption and costs
- Geofencing: Virtual perimeter for a real-world geographic area
- Geographic Maps: Visualize locations on a map
- Geolocation: Determines the location of a device using GPS or an IP address
- GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual
- Historical Reporting: Information, data and reports that are being tracked over time
- Import/Export Management: Management of inbound and outbound shipments in the context of international trade
- Inventory Management: Track and manage inventory levels to maintain proper supply
- Live Driver Tracking: Track driver locations on a map in real time
- Location Tracking: Identify the physical location of an individual, asset, device, etc.
- Maintenance Management: Manage, maintain and track the performance of assets and equipment
- Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests
- Mileage Tracking: Log miles driven for tax deduction or reimbursement purposes
- Mobile Access: Access software remotely via mobile devices
- Mobile Alerts: Notifications via mobile devices
- Mobile App: Access the system via a mobile application
- Mobile Signature Capture: Capture signatures via mobile devices
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Multi-Location: Manage and support multiple locations
- Online Time Clock: Track/log the amount of time employees worked per job using a timer
- Order Entry: Entering, storing, and transmitting electronic and/or online orders, tests and other services for all types of industries
- Order Management: Manage and track customer orders for goods, investments, or any other purchases
- Order Tracking: Track orders throughout the fulfillment process
- Payment Collection in the Field: Swipe a credit card or manually process payments while with the customer in the field
- Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc.
- Predictive Analytics: Predict future data based on historical data sets
- Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price.
- Progress Tracking: Reporting on how each user, task or process has advanced since its initiation
- Proof of Delivery: Capture photos, signatures, customer IDs, GPS coordinates or other information to act as proof of delivery
- QuickBooks Integration: Integrates with QuickBooks
- Quotes/Estimates: Generate quotes or estimates for customers
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs
- Real-Time Updates: Receive system updates as soon as any changes are made
- Recurring Tasks: Set the frequency of a task's occurrence
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Returns Management: Track and facilitate returns of products sold
- Route History: Track past routes to better plan and optimize repeat trips
- Route Optimization: Finding the most optimal routes for drivers based on various factors and constraints
- Routing: Plan daily routes to optimize employee scheduling and provide directions
- Scheduling: Plan availability and assign specific time slots for tasks and resources
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information
- Service History: Track work performed and resources used for past customers, sites, or assets
- Shipment Tracking: The software will assign a tracking number associated to the order number to track the physical progress of the package in delivery.
- Shipping Management: Manage and track orders being shipped to customers
- SMS Messaging: Send messages via SMS
- Status Tracking: Track the status over time for a request, process, asset, or transaction
- Strategic Planning: At a high level, visualize a preferred outcome, define goals and identify specific steps to achieve them
- Surveys & Feedback: Gauge satisfaction and receive information for improvement and success
- Task Management: Create, manage and track all task activities and progression
- Task Scheduling: Track and manage the scheduling of tasks
- Territory Management: Organize customer data and accounts by user or geography
- Third-Party Integration: Addition of necessary external data, applications, tools, or features
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Transportation Management: Organize and track the physical movement of goods from one location to another
- Vehicle Tracking: Real-time vehicle tracking for monitoring location, route, speed, etc.
- Warehouse Management: Manage and track operations and inventory within warehouses
- Workflow Management: Create, design and manage workflows for repetitive tasks

---

Get Advice

We can help you find the software with the features you need.

Features

4.5 (34)

4.5

Based on 34 reviews

## Pricing

Value for money

4.5 (29)

Basic

$75.00

Per User,Per Year

Value for money

4.5 (29)

4.5

Based on 29 reviews

## Integrations

[

NetSuite](https://www.capterra.com/p/135757/NetSuite/)[

Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)[

Twilio](https://www.capterra.com/p/180158/Twilio-Communications-Platform/)[

Geotab](https://www.capterra.com/p/18289/MyGeotab/)[

Plivo](https://www.capterra.com/p/164618/Plivo/)[

SAP HANA Cloud](https://www.capterra.com/p/227383/SAP-HANA-Cloud/)[

STORIS](https://www.capterra.com/p/33371/STORIS-Furniture-Software/)[

Podium](https://www.capterra.com/p/10008755/Podium/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (32)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (32)

4.4

Based on 32 reviews

## User reviews

Overall rating

4.5

Based on 34 reviews

Filter by rating

5(22)

4(9)

3(2)

2(1)

1(0)

Mentioned topic

Sorted by most recent

HA

Hieme Antonio G.

jefe De almacenamiento y Logística

Construction

### "Gracias a Dios existe DispatchTrack¡¡¡¡¡"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 27, 2025

finalmente estoy muy satisfecho con DispatchTrack ya que nos permite tener en control la operación, nos ayuda en poder tener ahorro logísticos y sobre todo que el cliente este enterado por donde va su pedido

Pros

es una herramienta que te puede dar la visión general de como van tus entregas, rutas, y status de entrega de producto con cada cliente, permitiendo tomar decisión en tiempo real y con ello ser mas eficientes.

Cons

hay que mejorar un poco mas el modulo de estadísticas, incluir nueva información acorde a como van las tendencias, (Otif) etc. y asi mismo poder gestionar que te llegue un reporte diario de toda las graficas.. eso seria estupendo...

Alternatives considered

[BrickHouse GPS](https://www.capterra.com/p/10024062/BrickHouse-Security-GPS/)

Reasons for choosing DispatchTrack

por la facilidad de implementación y lo completo de la herramienta a la operación

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AR

ANDRES R.

SYSTEMS ADMINISTRATOR

Furniture

### "STORIS IS GREAT PRODUCT"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

March 3, 2025

Great experience over all and great tech support.

Pros

Great product and very easy to use all around,

Cons

Sometimes it may not link the routes but nothing critical

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JB

James B.

Gerente Distribución

Pharmaceuticals

### "Valoraciones Beetrack"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

October 24, 2024

Buena y seguimos trabajando de la mano con las nuevas implementaciones sñ

Pros

Tecnología de punta , mejoras en los módulos disponibles

Cons

Tiempo de soporte , y hora de corte , debería ser 24/7

Alternatives considered

[WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)

Reasons for choosing DispatchTrack

Ya lo uso algunos años en otras compañías y lo pedí en esta nueva empresa en la que me encuentro ahora como gerente de Distribución

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

RJ

Rigoberto J.

Jefe de servicios Logisticos

Logistics and Supply Chain

### "Experiencia Panamá."

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 17, 2024

herramienta que te acompaña en los procesos, aporta eficiencia y control de la operación.

Pros

herramienta amigable con buen soporte que se adapta diversa operaciones.

Cons

la reportaría o datos es algo limitados. creo incluir y dar la oportunidad al usuario poder seleccionar los campos que quiera, agregaría valor.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JA

Jose A.

Jefe Sistémico

Logistics and Supply Chain

### "La Convergencia de los Caminos: Hacia la Unificación Logística con Dispatchtrack"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 17, 2024

Nuestra experiencia ha sido en general positiva, con algunos altibajos. Sin embargo, el único aspecto que afecta el excelente desempeño del servicio es la falta de compatibilidad con múltiples usuarios en la aplicación

Pros

Valoro muy positivamente la calidad general de DispatchTrack. La plataforma es intuitiva y fácil de usar, lo que ha permitido que nuestro equipo se adapte rápidamente. Además, es extremadamente confiable, con pocas interrupciones o fallos, lo que asegura que nuestras operaciones de entrega siempre se mantengan en marcha. Las funciones que ofrece cubren perfectamente nuestras necesidades logísticas, permitiéndonos optimizar las rutas y mejorar la experiencia del cliente. El soporte técnico ha sido excelente, siempre dispuesto a ayudar con cualquier consulta o problema. En resumen, DispatchTrack ofrece una gran relación calidad-precio y es una herramienta clave en nuestra gestión diaria

Cons

La aplicación fue concebida para operar con un único usuario vinculado a un mandante. No obstante, nuestro proceso logístico demanda la interacción de múltiples usuarios, lo que ha ocasionado algunas inconsistencias. Ante esta situación, el equipo de DispatchTrack se ha comprometido a desarrollar una cuenta unificada, con el objetivo de solucionar estos inconvenientes y optimizar nuestra operación sistémica.

Alternatives considered

[SimpliRoute](https://www.capterra.com/p/148072/SimpliRoute/)

[Driv.in](https://www.capterra.com/p/147906/Driv-in/)

Reasons for choosing DispatchTrack

Nuestra empresa requiere de un servicio confiable y estable.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

SS

Sergio S.

Controller

Transportation/Trucking/Railroad

### "Cumple con lo esperado"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

October 16, 2024

Es una herramienta útil para la gestión de entregas

Pros

Una fortaleza de DispatchTrack es su Usabilidad

Cons

Una desventaja de DispatchTrack es su Rigidez

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JU

jose U.

logistica

Package/Freight Delivery

### "rendimiento exepcional y facilidad de uso"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

October 14, 2024

esta aplicaicon es una herramienta muy indispensable ya que que me ha permitido volver mas eficiente mi proceso de ruteo, midiendo tiempos, enrutamiento,sectorizacion, mejora en ocupacion, ordenamiento en el cargue y en entregas

Pros

Mi Experiencia con la aplicacion ha sido excelente, configuracion rapida y facil,a su interfaz intuitiva, eficiencia en mejoramiento de los KPI

Cons

mayor participacion en soporte y agendamiento foros mensual para validacion con el cliente el nivel de satisfaccion

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

HH

Hugo Hernan M.

Analista de última milla

Pharmaceuticals

### "Cliente Nuevo "

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

October 14, 2024

Nosotros, somos clientes nuevo, estamos en marcha blanca, estamos conociendo recién esta herramienta y creo que nos falta más compañía en esto procesos, la respuesta de mejoras, inquietudes o integración son lentas.

Pros

planificación de ruta Seguimiento control

Cons

Creo que le faltan criterio al momento de planificar, Me explico, tengo 1 camioneta y tengo 40 factura, con distintos tonelajes, llena el camión y puede dejar 35 guías afueras y dentro de las que planifica son de mayores tonelajes, debería facilitar la prioridad a las con menos kilos y volumen.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

AF

Andres Felipe V.

Coordinador

Food & Beverages

### "Creciendo juntos "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 11, 2024

El equipo y soporte son muy atentos, sentimos que han escuchado nuestros requerimientos y trabajan fuerte para lograrlo. Están en constante evolución lo que hace que las experiencias sean mejor cada día

Pros

Ondemand se ha convertido en una herramienta muy poderosa para el análisis, entendimiento y control de nuestra operación de domicilios, es muy visual e intuitiva

Cons

Lastmile sería el que menos me ha gustado, la información que logro extraer está muy dispersa y a veces nos cuesta llegar a ella

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

JC

Juan Camilo C.

Coordinador Logistica

Food & Beverages

### "Experiencia FRICAR"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 11, 2024

Ah sido un proceso maravilloso donde reta a la empresa a mejorar sus proceso

Pros

El servicio post venta ha sido increíble, el acompañamiento en el proceso ayuda a que la experiencia sea 10 de 10

Cons

Ha sido increíble, en el momento no encuentro una razón negativa del proceso.

Alternatives considered

[R-Sales](https://www.capterra.com/p/217347/R-Sales/)

Reasons for choosing DispatchTrack

En su momento era la opción que mas se acomodaba a la cantidad de puntos de entrega y su forma de costear el servicio.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

October 18, 2024

Thank you Juan for the great feedback, happy to make your job easier

[View all Reviews](https://www.capterra.com/p/134319/DispatchTrack/reviews/)

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