Who Uses This Software?

Companies that seek to implement the latest thinking and best practice in customer experience management (#CX).


Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
  • Support
    Business Hours

Vendor Details

  • CXRM
  • www.pyxi.co.uk
  • Founded 2010
  • United Kingdom

About CXRM

Service excellence drives customer loyalty and higher profits for your business. CXRM is CRM with an added X: - built-in best practice functionality for the management of customer experience - pro-active view of the world - for instance, triggers that prompt customer follow-up actions to deliver a service blueprint instead of passively waiting for negative customer feedback - process engine to embed customer-centric ways of working that underpin service excellence.


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CXRM Features

  • Calendar/Reminder System
  • Document Storage
  • Email Marketing
  • Internal Chat Integration
  • Lead Scoring
  • Marketing Automation Integration
  • Mobile Access
  • Quotes/Proposals
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management

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