--- title: "FrontSpin Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about FrontSpin Software - reviews, pricing plans, popular comparisons to other Sales Engagement Platform products and more." source_url: "https://www.capterra.com/p/134345/FrontSpin/" page_type: "product" language: "en" publication_date: "2026-11-03" --- # FrontSpin Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) FrontSpin ## What is FrontSpin? FrontSpin helps you engage with more prospects in less time. Our communication tool and power dialer implements your playbooks across all touchpoints. Salesforce.com compatible. ## What is FrontSpin used for? [Sales Enablement](https://www.capterra.com/sales-enablement-software/)[Inside Sales](https://www.capterra.com/inside-sales-software/)[Predictive Dialer](https://www.capterra.com/predictive-dialer-software/) Top alternative Featured Overall rating Based on 25 user reviews Reviews sentiment Positive 80% Neutral 16% Negative 4% Starting price $1 Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for FrontSpin?[Manage this product listing](https://www.g2.com/products/frontspin/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### FrontSpin 4.2 (25) VS. [4.6 (145)](https://www.capterra.com/p/136728/Readymode/reviews/) Starting Price $1 Per Month Starting Price $239 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (25) Ease Of Use 4.6 (143) Value For Money 4.2 (19) Value For Money 4.5 (140) Customer Service 4.5 (21) Customer Service 4.5 (141) ## FrontSpin alternatives [4.7 (893)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.8 (157)](https://www.capterra.com/p/149510/Call-Center-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars Highest Rated [4.8 (338)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Convoso](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/) [4.5 (395)](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/reviews/) Starting price $90.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/76768/Cloud-Predictive-Dialer/) [View all alternatives](https://www.capterra.com/p/134345/FrontSpin/alternatives/) ## FAQs about FrontSpin Overview ### Which roles and teams benefit most from FrontSpin? FrontSpin is most used by sales development representatives, account executives, and business development teams that manage prospecting, calls, emails, and follow-up sequences. Sales managers and enablement leaders use it to guide outreach activity and track team performance, while marketing, account management, and founders support lead handoffs, campaign follow-up, and pipeline visibility. Answer based on 25 reviews Overview ### What company size and specific industries is FrontSpin built for? FrontSpin is designed for B2B SaaS companies, making it a fit for organizations in the software-as-a-service sector that sell to other businesses. The target audience includes companies of various sizes within B2B SaaS, especially teams focused on sales outreach and customer communication. Features and Usability ### What are the key features of FrontSpin? FrontSpin offers power dialer, auto-dialer, call recording, call monitoring, and call transfer for outbound calling workflows. It also includes email templates, scheduling, notes, alerts, and templates, plus CRM, contact management, lead distribution, reporting/analytics, and third-party integrations for managing sales activity. Integrations ### Which third-party tools and platforms does FrontSpin integrate with? FrontSpin connects natively to Salesforce Sales Cloud, supporting CRM workflows for sales teams that need contact and activity data tied to Salesforce records. Answer based on 4 reviews Getting Started and Support ### What training and onboarding options does FrontSpin offer? FrontSpin provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct guidance, live online sessions allow remote instruction, webinars offer group learning, and documentation gives written reference material for self-paced review. Answer based on 2 reviews Getting Started and Support ### What customer support options does FrontSpin offer? FrontSpin provides email/help desk, phone support, and 24/7 live rep support. Reviewers describe customer service as helpful, though some note limits in tech support and want more real-time assistance. Users also mention occasional issues with saved call data, which can affect the support experience. Answer based on 2 reviews ## Features AI summary Based on 2,485 Sales Engagement Platform reviews Capterra data shows that buyers of sales enablement software rank the following features as their top priorities: - **Contact Management** (**55%** of reviewers rated this feature as critical) - **Contact Database** (**58%**) - **Lead Management** (**52%**) FrontSpin supports **Contact Management** and **Lead Management**, giving sales teams a way to organize prospect details and track opportunities through the pipeline. However, it does not include **Contact Database**. Instead, it offers other features that reviewers also rate highly, such as **CRM** (**58%**) and **Third-Party Integrations** (**57%**), helping businesses connect customer data across systems and keep sales workflows more efficient. Contact Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Lead Management 5.0 (2) 150.00% of 2 reviewers that rated this feature as important or highly important Store information about leads or contacts and track, manage and nurture them throughout the sales process CRM 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Activity Dashboard 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Call Recording 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Record the audio of phone conversations for quality assurance purposes Lead Capture 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Automatically identify and save contact information of potential customers FrontSpin 29 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts: Provides real-time alerts and sends notifications to users in-app or through email, text message or otherwise. - Auto-Dialer: System that automatically dials calls - Call List Management: Manage and track all past and future calls. - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Scheduling: Schedule date and time for callbacks/follow-up calls or reminders - Call Transfer: Transfers live calls to other agents - Callback Scheduling: Schedules callback times - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Client Management: Manage contact details and communication with clients - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Email Templates: Pre-made examples and templates for emails - Lead Capture: Automatically identify and save contact information of potential customers - Lead Distribution: Route and distribute your leads to third party buyers - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - List Management: Manage contacts across multiple mailing lists - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Notes: Allows users to take notes during or after the call for future reference. - Real-Time Updates: Receive system updates as soon as any changes are made - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Scheduling: Plan availability and assign specific time slots for tasks and resources - Templates: Sample files or documents that could be customized as needed or used as is - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. Features 3.8 (23) 3.8 Based on 23 reviews ## Pricing Value for money 4.2 (19) Free Trial Free Version Basic $1.00 Per Month Value for money 4.2 (19) 4.2 Based on 19 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (21) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (21) 4.5 Based on 21 reviews ## User reviews Overall rating 4.2 Based on 25 reviews Filter by rating Counts reflect reviews available in this feed. 5(13) 4(7) 3(4) 2(0) 1(1) Mentioned topic Recent reviews first, then most helpful SL Sales leader Sales leader Used the software for: 3-5 years ### "Frontspin the Power Dialer " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 25, 2019 Overall for the price point and the features of the power dialer experience has been positive. If you are call heavy company and your target audience doesn’t use email heavily this is the best set up. Also if you do large amount of cold calls or outside prospecting from google etc, this is a good match as well. Pros The ability to have dialer that we can punch in any number to dial. Strong call cadences to organize the volume of calls per lead. The ability to create custom lead list that bilateral sync with Salesforce. Cons The Report section for admins. Difficult to pull specific details on call metrics. For example if you want to pull list of the phone numbers you dialed that day you can’t, you can only see the the call total. If you like to pull team info, they must be manually assigned to group and their limit on th amount of data available. Alexandra P. Data and research lead Used the software for: 1-3 years ### "Quick and easy outreach that works efficiently." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 January 24, 2025 I'm really happy with Frontspin's services! They're fast, super easy to use, and incredibly efficient. Pros This thing has a ton of awesome features that really compete with the best out there. What I love the most is how clear the voice quality is, and there are barely any lags, if any at all. Cons It’d be great to see more third-party integrations added. Also, tech support is kind of restrictive, I wish they had real-time support. AE Account Executive Account Executive Used the software for: 1-3 years ### "Frontspin" 3.0 March 31, 2020 Its been okay. If it wouldn't crash all the time i would have a much better experience. Pros I like the simplicity to call people. They have it set up well to where its easy to sort through tasks and lists and call prospects. Cons It crashes all the time. Pretty much on a weekly basis we're sending out slacks asking people if frontspin is working for them. Then we have to sit around and wait for it to come back online. Jagger G. Sr Manager, Inside Account Executives Used the software for: Less than 1 year ### "The perfect prospecting tool for Salesforce.com users " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 13, 2017 The automated activity tracking, call recording, and email tracking (including variant subject line testing!) allows us managers to effectively track metrics for coaching. The Playlists allow our reps to efficiently time manage their days and accomplish their daily prospecting requirements. Pros First of all...the customer service is outstanding. I thought maybe the red carpet would get rolled up once we inked our contract with FrontSpin, but that is absolutely not the case. Now...as far as the functionality itself? Comparing FrontSpin to the other tools I have used before - I wouldn't see myself going back to anything else. My reps have the capability to dial, log what happened, set a task, send an email, and go to next call on one page. The real-time sync to Salesforce takes care of making sure our systems are updated and has saved the team a ton of time. Which is exactly what we needed when juggling Hunting and Farming accounts. Cons The only restrictions we have in FrontSpin are based from our Salesforce.com instance and not a restriction of the FrontSpin tool set. AD Account Development Representative Account Development Representative Used the software for: Less than 1 year ### "Great autodialer" 5.0 November 28, 2017 Pros This is a great autdialer for an ADR or SDR to live in. Almost all relevant data can be accessed through frontspin and call notes can be almost effortless added in frontspin and automatically recorded in SF. Some SF data is actually easier to see like related contacts/relevant opportunities, and prospect area code/city which is great for scheduling across time zones on the fly. Reminders are great too. Cons The newer email template feature and the playbook feature are buggy. I can't see SF events in the Frontspin UI which is frustrating for our team's specific SF workflow. Sometimes the interface is slow to react or will double call someone. This is rare though. IS Inside Sales Manager Inside Sales Manager Used the software for: 1-3 years ### "FrontSpin has been an excellent tool for our team. Outstanding Customer Service." 5.0 November 28, 2017 Pros FrontSpin allows my team to focus on reaching prospects and not the tedious administrative tasks in our DB. As a manager, I can easily see the progress of my team on a daily/weekly/monthly basis. Cons There is not much to point to as far as cons. When there are, they are extremely responsive. FrontSpin has added features and functionality whenever necessary. They seem to be always looking for ways to improve the product. SM Sales Manager Sales Manager Used the software for: 1-3 years ### "Does the job " 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 2.0 2.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 August 20, 2019 Not the best. Pros Front spin is user friendly. It really requires no training to teach someone how to use. Very simple. Cons Front spin is not good for big companies. They don’t have the capability to dis allow users from deleting calls, and sometimes it doesn’t sync correctly with salesforce. It also goes down at least once a month. Adam G. Business Development Used the software for: Less than 1 year ### "Frontspin suffers from the same issues as of SalesForce, but has less integrations" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 December 11, 2018 If you're budget is limited Frontspin is a viable option but is still not a respected leader in the CRM/lead management realm. E-mail functionality is wonky. Pros Does what it says it does & is worth the cost compared to other CRMs if your sales cycle is extremely cookie cutter and transactional. Cons Can slow the sales/lead management process when it's supposed to expedite it which can be completely counterproductive. Sean S. Senior Sales Development Manager Used the software for: Less than 1 year ### "Great product for any sales team" 5.0 December 14, 2017 Pros Very easy interface to train to get our staff on the phones ASAP. It allows the rep to make a call, send an email, and set their follow up task from one screen. Our productivity has skyrocketed! Cons There are a lack of integrations with social sites that could streamline researching prospects. SE Sales Enablement Consultant Sales Enablement Consultant Used the software for: Less than 1 year ### "Comparing FrontSpin to the other tools I have used before - I don't see myself going back others" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 29, 2017 Our AEs have the capability to dial, log what happened, set a task, send an email, and go to next call on one page. The real-time synch to Salesforce takes care of making sure our systems are updated. It saves our team a ton of time. Pros The reps have the capability to dial, log what happened, set a task, send an email, and go to next call on one page. The real-time synch to Salesforce takes care of making sure our systems are updated. It saves our team a ton of time. Cons We would like to see other "plays" that allow us to specify social media touches, but the good news is that we understand that that is forthcoming soon. [View all Reviews](https://www.capterra.com/p/134345/FrontSpin/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Readymode vs FrontSpin](https://www.capterra.com/compare/134345-136728/FrontSpin-vs-Readymode) [Convoso vs FrontSpin](https://www.capterra.com/compare/76768-134345/Cloud-Predictive-Dialer-vs-FrontSpin)