# Zen Planner Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Zen Planner the right Membership Management solution for you? Explore 269 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/134351/Zen-Planner/reviews --- Zen Planner 4.3 (269) [View alternatives](https://www.capterra.com/p/134351/Zen-Planner/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Zen Planner Ease of use 4.0 Customer Service 4.4 ## Pros and Cons in Reviews AS Amber S Business AdministratorBusiness Supplies and Equipment, 201 - 500 employeesUsed the software for: 1-2 years. “It is easy for users to schedule and it is also helpful to keep track of attendance from the business standpoint.“ March 16, 2026 AS Amber S Business AdministratorBusiness Supplies and Equipment, 201 - 500 employeesUsed the software for: 1-2 years. “I have noticed issues with Zen Planner in terms of bugs/lagging.“ March 16, 2026 SM Stephanie M C.O.O.Sports, 2 - 10 employeesUsed the software for: More than 2 years. “Their staff are super knowledgeable, patient and helpful when I call in with anything I need help with.“ February 4, 2026 KE Kieran E OwnerConsumer Services, 2 - 10 employeesUsed the software for: 6-12 months. “Their support is virtually nonexistent, and after months of emails, we are still waiting for a resolution to ongoing billing issues. Despite following their cancellation process, we were still charged, and getting a refund has been impossible.“ March 6, 2025 DC Damien C OwnerHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “Everything from set up to troubleshooting tech issues, the staff at Zen Planner have been there to support and guide us in our day to day operations.“ July 23, 2024 AB Avigayil B DirectorHealth, Wellness and Fitness, 2 - 10 employeesUsed the software for: More than 2 years. “For now, they try to get every penny they can put of their longtime customers who are fleeing the platform by charging multiple different fees when you try to close your account.“ January 16, 2025 SM Stephanie M C.O.O.Sports, 2 - 10 employeesUsed the software for: More than 2 years. “It’s super easy to get in touch with someone when I call in for support and so much more.“ February 4, 2026 CO Cody O Front Desk SupervisorSports, 11 - 50 employeesUsed the software for: 6-12 months. “Notes would not save, reporting system is very rudimentary, and not very straightforward with settings being scattered across multiple pages.“ November 14, 2024 ## Showing most helpful reviews Showing 1-25 of 268 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Alejandro L. Owner Used the software for: 2+ years ### "Excellent product with futures that are practical, easy to use, and visually appealing" July 13, 2018 4.0 Endless , independence and function. Being a small business owner it allows me to run and automate many things such as financial reports, workouts, attendance. Reservation, automations of emails for customer retention , sales funnel , customer support, technically forward thingkong woth use of apps for iPad and iPhone to allow me to function on the run , away from the office, in the field, and manage coaches. Pros I love zenplanner. They started out with few features and no apps but they promised to improve regularly and they deliver. In the short 4 years I have been using they have incorporated a staff app for the iPhone, a users app to reserve, keep track of workouts , PRs, billing and much more. an app for the front desk to use as checking in, reserving, adding new clients at ease. On each of these products they improve and incorporated new needed features faster than any software I have ever used. Their customer service is truly second to none. Helping you not only in the set up stage but anytime you need help and they work to resolve your problem immediately. The software not only is packed full of great functions for financial, workout writing and publishing, emailing automation, reports of attendance, finances , and mass email intervention but it does it with a sleek appearance that is not only visually appealing but with an easy of use that it's simple and powerful. Cons Software is still growing and some features , not many anymore, can be improved. This is truly the worse thing I can think off as I have tried many many others do never been so satisfied and impressed with them delivering a great product and on a regular bases truly adding features to improve it without making it more complicated for the user. Review Source CB Champ B. Trainer Health, Wellness and Fitness Used the software for: 1-2 years ### "Zen Planner the Winner" January 5, 2025 5.0 Ive been really enjoying my experience with the platform. I like the customer service. They are always very helpful and respond immediately. I really like the pricing. Its affordable and better than the competition. Pros I love the functiality of the platform. I also enjoy the reports for financial reasons. I like the automated portion as well. The emails, and automatic responses. Cons I would like a real app for trainers. One with exercises and videos of excersis that can show clients how to perform the designated weight training program that the trainer makes for them. Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Affordability, and functionality. I feel Zen Planner was a better fit for my needs Review Source AS Amber S. Business Administrator Business Supplies and Equipment Used the software for: 1-2 years ### "Zen Planner Review" March 16, 2026 4.0 I have noticed issues with Zen Planner in terms of bugs/lagging. However, I do find that the software is very useful once you are used to it and has a lot to offer from a management perspective. Pros Zen Planner is a great tool for fitness studios/business to manage their companies and promote their services. It is easy for users to schedule and it is also helpful to keep track of attendance from the business standpoint. Cons I find that this tool took a little bit of getting used to, meaning it is not the most user friendly. For new members using Zen Planner, I would say they would probably like to see something a little more updated. Review Source Response from Daxko March 25, 2026 Hi Amber! Thank you for your thoughtful and balanced feedback! We're glad Zen Planner has been a valuable tool for managing your studio and tracking attendance. We hear you on the learning curve and the importance of a modern, intuitive experience for new members — that's something we're actively working to improve. We also appreciate the heads-up on the bugs and lagging issues; our team is continuously working to optimize performance. Your input helps us make Zen Planner better for everyone! JR Justin R. Owner Professional Training & Coaching Used the software for: I used a free trial ### "Trust me. Don’t use them. " August 27, 2025 1.0 P I started with in planner and took me about a month of their time to actually get signed up to get people to call me back to get people to explain things to me to set up meetings. You’d call to set up a meeting and then you couldn’t get a meeting for a week or two I was supposed to get two months free. I explained to them when I started. I was having surgeries and medical procedures, but needed to kinda get the ball rolling. They started me up on the initial day that I spoke to them. So in between my surgeries and trying to recover, and then a month of trying to get them to follow through and get back to me they used all my two months free and would not reset the time once I had actually gotten everything set up. I did not use one day of their services. I finally got set up and asked him to reset my time and they told me they couldn’t do that so by the time I finally got set up it was time to bill me. I got two months of nothing free and terrible customer service. Pros It’s another gym software company. Nothing special. They have the same service as anywhere else but with false claims and faulty business practices. Terrible customer service. Cons The terrible business practicess. False claims. Very difficult to get customer survice. Or get anyone to get back to you. Difficult software and hard to learn. Very unhelpful. Alternatives considered [Gymdesk](https://www.capterra.com/p/148663/Martial-Arts-on-Rails/) Reason for choosing Zen Planner I thought all the snazzy features would be worth it. Plus the promised two free months. Which I never got to use because it took me that long to get set up and running. Review Source Response from Daxko September 5, 2025 Hi Justin, I sincerely apologize for the poor onboarding experience and lack of responsiveness during your medical procedures. To make this right, we're offering you additional months of service at no charge. We hope this gives you the opportunity to see the value Zen Planner can provide for your business. Your customer success team manager (Drew) has already reached out and will serve as your dedicated point of contact. SM Stephanie M. C.O.O. Sports Used the software for: 2+ years ### "We love using ZenPlanner for our Company" February 4, 2026 5.0 My overall experience has always been 10/10. It’s a great platform for our company and their customer service is amazing. Also, we have been using zenplanner for a really long time and have been able to grow our customer base and revenue exponentially. Pros I like so many things about zenplanner! Their staff are super knowledgeable, patient and helpful when I call in with anything I need help with. Almost anything that we need to run our facility and help our customers, we can do through zenplanner. It’s super easy to get in touch with someone when I call in for support and so much more. Cons What I like least.. hmmm nothing really- if I had to pick something, maybe that they aren’t open on the weekends for me to call in if I needed help with something Review Source Response from Daxko February 9, 2026 Thank you so much for this wonderful review! We're thrilled to hear that our platform has been instrumental in helping you grow your customer base and revenue—that's exactly what we aim to achieve for our clients. Your kind words about our support team mean the world to us. We really appreciate your feedback about weekend support hours. This is valuable insight as we continue looking for ways to improve our service. Thank you for choosing ZenPlanner and for taking the time to share your 10/10 experience KE Kieran E. Owner Consumer Services Used the software for: 6-12 months ### "Zero Support & Ongoing Billing Issues" March 6, 2025 1.0 Our experience with Zen Planner has been nothing but frustrating. Their support is virtually nonexistent, and after months of emails, we are still waiting for a resolution to ongoing billing issues. Despite following their cancellation process, we were still charged, and getting a refund has been impossible. Our account access has already ended, yet Zen Planner continues to ignore our emails, providing no clarity or resolution. The platform is not as intuitive as advertised, and simple tasks like issuing refunds or managing memberships require excessive steps. If you want reliable customer support and transparent billing, avoid Zen Planner at all costs. The stress and lack of communication are not worth it. Pros Platform was generally ok to use. Would have been nice to have an app Cons Customer Service, failed to refund and their complete ignorance regarding our cancellation request Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Zen Planner Seemed like an easier set up and offered more support from the start Review Source Response from Daxko May 21, 2025 Hi Keiran, I'm sorry to hear you had a frustrating experience with Zen Planner. I appreciate your feedback regarding the usability issues, we're working on simplifying key tasks in managing memberships. Your refund request has been approved. Please keep an eye on your account. We appreciate your patience and wish you the best of luck! AB Avigayil B. Director Health, Wellness and Fitness Used the software for: 2+ years ### "Avoid Zen Planner - Glitchy software and unethical business practices" January 16, 2025 1.0 Using Zen Planner became a highly negative experience as I was forced to face daily reminders of how ineffective it was. It cost me time, money, and lots of stress as a business owner. With the amount of negative reviews detailing similar experiences in recent years, I'm shocked they get any new customers at all. For now, they try to get every penny they can put of their longtime customers who are fleeing the platform by charging multiple different fees when you try to close your account. Pros I liked Zen Planner when we started using it to manage our martial arts school in 2018. It was relatively low barrier to set up and simple enough to use at that time. Cons Zen Planner constantly develops new bugs and glitches in the software. The system is slow, crashes often, and critical components (like online registration) are constantly breaking down. They have terrible customer service and unethical charges when you finally try to leave. Alternatives considered [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Reason for choosing Zen Planner It seemed to be the leading option at the time (2018) Review Source AR Alec R. owner, chief instructor Health, Wellness and Fitness Used the software for: 1-2 years ### "Wanted to Like it more than I actually did" December 23, 2024 3.0 I was excited to use the program while touring and testing it, but the program performed just under expectations on some features, and mediocre on the rest. I'm sure there have been updates to some of the program since we used it but friends of mine continued on it until this year and always complained about its limitations, so maybe not updated enough (?). Pros Integrated a nice workout planner/calendar and timer for public display directly through the app. Good member profile management Cons We run both fitness and martial arts classes. We had to choose between the standard (martial arts) and the fitness-centered beta version but could not have both. This meant we could either have the cool features of the beta or rank management for the different martial arts programs Alternatives considered [RainMaker](https://www.capterra.com/p/130861/RainMaker/) Reason for choosing Zen Planner more user friendly interface, less clicks to complete transactions and enrollments, and offered a new workout planner feature Switched from [Mindbody](https://www.capterra.com/p/40229/MINDBODY/) more affordable and more user-friendly, geared more for martial arts too Review Source DT Dan T. Owner Recreational Facilities and Services Used the software for: 2+ years ### "TFW Keene review of ZP" January 19, 2026 5.0 I've used ZP since 2010 and meets all my needs without overkill. The simplicity is what's most important. As a business owner, I don't want to have to learn a complicated system on top of everything else. Pros Ease of use, when I started using ZenPlanner in 2010, it had all the functions without all of the extra bulk of something like Mindbody. Cons Sometimes it's hard to find reports I want. When I'd look for a report sometimes the description of the report was what I was looking for but the content of the report wasn't. Review Source Response from Daxko February 9, 2026 Since 2010?! We're so glad that ZenPlanner's streamlined approach has been the right fit for your business all this time. Your loyalty means a lot to us. We completely understand your point about simplicity being key. As a business owner, you need tools that work for you, not systems that create more work. Your feedback about the reporting feature is really helpful. We hear you on the frustration when a report description doesn't quite match the actual content you're looking for. This is exactly the kind of insight that helps us improve. Thank you for taking the time to share your experience and for trusting ZenPlanner with your business for so many years. We're honored to continue supporting you! Madison H. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Terrible Customer Service / Worst Features and Updates " September 23, 2024 1.0 Awful experience, please save your business and stay away from Zen Planner. Pros Nothing, they caused us incredible stress whilst using this platform. Cons Terrible customer service, no loyalty, charged after cancelling subscription, deceitful about updates, not functional. Review Source Response from Daxko November 13, 2024 We’re genuinely sorry to hear about your experience and the frustration this has caused. We never want anyone to feel let down by our service or updates, and it’s clear we missed the mark here. We understand how critical it is for our platform to support you smoothly and reliably, and we’re sorry for any stress caused, especially if there were issues with cancellation or communication around updates. Hearing this feedback is important to us, and we’re already looking at ways we can improve these areas for you and others. If there’s any additional detail you’re comfortable sharing about your experience, please feel free to reach out. We want to make sure we’re listening and working to do better. Thank you for being open with us about what didn’t work—your experience matters to us. GT Gretel T. Social Media Manager Facilities Services Used the software for: 6-12 months ### "Great for Organization and Management" November 20, 2024 5.0 Overall, Zen Planner was helpful for managing memberships and keeping things organized. It had great tools, but some features, like the mobile app timing out, could be improved to make the experience smoother. Pros I loved how easy Zen Planner made it to manage memberships and track attendance. It saved us so much time and kept everything organized. Cons I didn’t like that the mobile app would close after just a few minutes of not using it. Review Source BS Bryan S. Coach Health, Wellness and Fitness Used the software for: 2+ years ### "7 year user" August 26, 2024 5.0 I've been using it for over 7 years because I haven't had a need to find something "better". Pros The simplicity to have everything for my management in 1 place. Cons Occasional network problems. But, when there is a network problem it's usually resolved pretty quickly. Review Source Response from Daxko November 13, 2024 Thank you so much for sticking with us for 7 years! It means a lot to know that Zen Planner has been a reliable part of your management toolkit all this time. We’re glad the simplicity works for you, and we appreciate your patience with any network hiccups along the way. Your feedback is what helps us keep improving. Thanks again for sharing this! RL Renee L. HR Associate Computer & Network Security Used the software for: 1-2 years ### "Great app and easy to use" September 6, 2024 5.0 Overall it's been one of the best scheduling apps I've used. Easy to use, and I would definitely recommend it Pros Zen planner is easy to use, and has an intuitive interface Cons The design of Zen Planner is pretty straightforward, I can't think of any cons Review Source Response from Daxko November 13, 2024 Thank you for the kind words! We're so glad to hear Zen Planner has made scheduling easier for you and that the design feels intuitive. Your recommendation means a lot—thanks for sharing your experience! BG Beth G. Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "Good Overall Studio Management Software " July 10, 2019 4.0 The migration process was rocky. About 30% of the database has inaccuracies. They need to improve and automate this process. Tech support is excellent. Customer support was slow to resolve a billing issue I had. They refused to speak to me on the phone and did not return emails. But everything finally got straightened out with persistence on my part, and an effort to make up for the issue on their part. Overall, customer support is generally very good. The software works well, is not buggy. Overall, I really like the software except for the way purchasing works. Pros Reporting is excellent, the best I've seen. I like the fact you can create your own reports. After learning how to use the system we have been able to create any reports we need. That is definitely not the case for Mindbody or Wellness Living. The Kiosk application is nice to have and our clients like it, but needs some improvement. The Front Desk and Kiosk Applications are easy to learn which is helpful as we have 10 teachers at the center. Cons The POS system does not work like all other online systems (choose what you want, put in user info, payment info then press complete or check out and credit card is charged), and works differently in their different interfaces. The Front Desk software does not allow for discounts (that is being addresses in a future release). The Dashboard processes the sale, then you have to process the payment separately in a different step. In the beginning we lost sales because our staff was confused. Many of my teachers are still unsure whether a sale goes through or not. When the Front Desk application can accept accept discounts and credit card swipes it will greatly improve the POS process. The client kiosk does not include a form for entering info for new clients and signing a waiver. For some strange reason that is on the staff side of the application. We keep it on the staff application but it means after a client signs the waiver they could get to a screen that offers a free class, which we do not actually offer. I have a hard time understanding why that is baked into their software, it is not considered a best practice. We have found work arounds for these issues but would like to see an updated and more robust kiosk application. The automated emails are very good and it integrates with Mail Chimp. You can also implement a retention process with tasks assigned to different people. Reason for choosing Zen Planner Overall Zen Planner had all the functionality we were looking for. Also, another TriYoga studio in PA was using it and recommended it. Review Source Response from Daxko July 24, 2019 Thanks for the feedback, Beth! JB Jill B. Exec Director Health, Wellness and Fitness Used the software for: Less than 6 months ### "Not quite live - but almost!" October 19, 2022 4.0 Your onboarding process has been very good. \[SENSITIVE CONTENT\] is AMAZING!!!! I just can't say enough good things about her. The cost of credit cards and fees keeps me up at night. We are a non-profit center and the fees are high. I would love for everyone to just use cash or check - but that's impossible. Pros Reporting. It's easy. The front page overview of each member. I can quickly see the data I need. Love the alerts, notes and tasks. Very useful. Love the ability to email a template to a set of members with a click of the button. The configuration of the software is good. The help files are pretty good. I have found a few broken links - and some explanations seem to be a bit outdated. Love the dashboard. Love the ability to click in and get the relevant supporting data. Cons I wish "students" was changed to "members". It confused the hec out of our staff (who are 98% volunteers). I would like to see the support tickets be answered with the original support request data. There is no place for me to see what ticket number was written for - so if the email thread contained the original text - it would be easier. The new "Z" in the bottom right hand corner is always in my way. I have to make an effort to not touch it. When you have a LOT of members (>350) it's a pain to always click people or students - and do show all. I'm panicked about using keytags for this many members- but we need to track all usage of our fitness center and classes. Reason for choosing Zen Planner It looked like it had the features we needed. Initial conversations were good. I felt as though we would get good support. Review Source MB Michael B. Owner Sports Used the software for: 2+ years ### "My review 10-10-22" October 10, 2022 5.0 I think ZP does a great job with support. That to me is super important! Pros Billing and scheduling is made easy through ZP which is my only function right now. Cons This is not a email system that is all encompassing so it makes it hard to set up a nurture program. Having it integrated with Mailchimp in a cleaner way would be great. It's not easy to manage. Switched from [Rainmaker Platform](https://www.capterra.com/p/198198/Rainmaker-Platform/) ZP is better. Review Source RR Rodrigo R. Owner Used the software for: 2+ years ### "Very disappointing " April 26, 2018 1.0 Pros Have been with Zen Planner since 2015, it is very user friendly. Costumer service was not bad up until something started to go wrong. Cons Unfortunately they have some flaws that for some reason sometimes they multiple charge my students or don't charge at all. It will happen once in a while and when that happen, their customer service become very slow and dismissive, they will send you to the processor and the processor will send you back to them. For instance, now, I have been asking to talk to a supervisor for days and they simply don't call and when I call to reach someone no one is ever available. It is very unfortunate because as I said the system is very user friendly, but they are not trust worth. Following up: Zen Planner gave me notice of cancellation after I refused to remove this review. Based on the problems I have had with them, I already had in mind and was searching for a more reliable system. Unfortunately I was forced to do it rushed, I have been trusting all my billing transactions and contacts to Zen Planner, and this transfer process does take a long time. one of the supervisors dealt with this situation very unprofessionally, focusing on make me remove my review rather then fix the real issue, treatned a few times and finally just gave me notice. I have never seen this before... I can't stress enough that you can't trust such important information for your business in such hands. Review Source MC Mike C. Owner Health, Wellness and Fitness Used the software for: 2+ years ### "Cheaper, better, friendlier" May 27, 2019 5.0 I love their service and how much they've helped me. I would like the ACH only option for memberships though! Pros The customer service and ease of use, especially that everything you would essentially need is included with ZenPlanner, unlike MindBody or Triib. It's also cheaper because of PaySimple's merchant integration and I don't think most fitness businesses need the add ons that MindBody has and that you would pay for. I think being a good business owner, setting clearly defined roles and tasks for employees, and making sure they do them will lead to more sales than a email/text bot from MindBody. Cons I think the client facing side of signing up for memberships could be a little easier, for instance: you can't have a ACH only membership option, you do need an iPad or computer of which to then use ZenPlanner's Front Desk for, but I do know ZenPlanner is teaming up with PaySimple to possibly release a device to use instead of an iPad or computer. Review Source Response from Daxko May 28, 2019 Thanks Paul! We appreciate your feedback and kind words. RK Ryan K. Personal Trainer Health, Wellness and Fitness Used the software for: 2+ years ### "Ease " October 14, 2022 5.0 Pros How easy it is to use. Customer service is very accessible. Cons this is not applicable to me. There is nothing to dislike. Review Source JO Justin O. Owner / CEO Health, Wellness and Fitness Used the software for: 2+ years ### "Workhorse" July 20, 2019 5.0 zenplanner does exactly what you need a CRM tool to do most, it manages your current customers. Sure it integrates well for other uses such as lead capture, retail purchases, payroll, etc. Bit what I love is that it never fails at what we really need it to do, allow our service to be used by our customers, collect payments and evaluate customer data, allowing us to retain more members. Pros Reporting capabilities are immense allowing us to evaluate our business’ performance metrics and understand exactly what to focus on improving. Customer service is the best out of any service our business uses. Cons It is very hard to learn how to use on your own. But, if you take the initiative to ask for help and training, the staff will teach you and save you hundreds of frustrating hours. Reason for choosing Zen Planner I initially bought because a trusted friend referred me. I’ve stayed because I can’t imagine customer service being any better. Review Source Response from Daxko July 24, 2019 Thank you for the good words, Justin! AR Alyssa R. Owner Used the software for: 2+ years ### "Best Customer Service On The Planet" May 4, 2017 5.0 Sanity. Pros Zen Planner seamlessly integrates everything we need as a gym. Although there are still key features we would like, what is there works well and allows us to keep all customer data and interactions in one place, which makes our life easier. Perhaps most importantly, best customer service on the planet. No matter how small an issue, they respond immediately. And when we recently had an ENORMOUS problem, that was totally our fault, our rep worked on it over the weekend for us. He saved our sanity, and thousands of dollars. I can't imagine that kind of service anywhere else. Cons My only real gripes are things that don't exist and need to. I would like my members to be able to purchase retail items and check-in using their app. Both of these features exist in the staff app, but not the member app. Also, I would like an option to NOT have a gender field at registration. I find the gender binary pointless and it's offensive to our trans and nonconforming clients. Review Source VR Verified Reviewer CEO Computer Software Used the software for: 1-2 years ### "Zen planner is an excellent tool for planning and management of menbres" January 5, 2023 3.0 I had a great experience with zen planner Pros The software is easy to use and features important tools that simplify the operations of a company, such as integrated payment processing Cons Difficult to access the software on a mobile Review Source SS Sean S. Owner Commercial Real Estate Used the software for: 2+ years ### "Necessary, but not perfect" May 7, 2021 4.0 I've used it for 5 years and it has been essential to my business. It will take you awhile to learn how to use it and you will get frustrated at the beginning. The best thing about ZenPlanner is their customer service. They are quick to respond to emails and give you very detailed instructions in their responses. Pros It does help you run your fitness business much more smoothly. I couldn't imagine running a gym without some type of software like this. Cons Very steep learning curve with all of the features - almost too many. I'm 5 years into using it and still learning new things I can do with it. It was very overwhelming when I started using it. The app is also pretty bad, although they do update it with new features. Review Source KP Keesey P. Member Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Great Experience!" December 4, 2019 4.0 I absolutely love Zen Planner Help Desk. They are the most patient and helpful people EVER. Never have I called and hung up without a solution to my issue. I wish I could have them for my daily life! Pros It's simplicity. It's not overly complicated and buttons are easy to find. Cons Reports and the filters within it can be confusing; sometimes I'm not sure what terminology or keyword I need to use to produce a report I need - or if I'm supposed to use a whole number in a text box or spell it out... Reason for choosing Zen Planner We were already proficient and familiar with Zen Planner and it worked for our business. Review Source Response from Daxko December 10, 2019 Thank you for the kind words, Keesey! I'll pass along your review to our support team! John M. Owner/Manager Health, Wellness and Fitness Used the software for: 2+ years ### "Automizes your entire business" June 2, 2017 5.0 More time to work on my business instead of in it. Pros Price point, functionality (never had any down time in 5+ years), great customer support, options to customize the reports and functionalities specifically for how I choose to operate my business. 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