# Zen Planner Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Zen Planner Software - reviews, pricing plans, popular comparisons to other Membership Management products and more.

Source: https://www.capterra.com/p/134351/Zen-Planner

---

# 

 Zen Planner Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Zen Planner

## What is Zen Planner?

Our comprehensive, membership management software provides everything you need to turn your passion into a successful business. With payment processing & auto-billing, lead-generating websites + digital marketing, virtual classes, scheduling, retail, automation, member & staff apps, in-depth reporting & more, you have everything required to grow, nurture & retain your members.

## What is Zen Planner used for?

[Membership Management](https://www.capterra.com/membership-management-software/)[Gym Management](https://www.capterra.com/gym-management-software/)[Fitness](https://www.capterra.com/fitness-software/)

Top alternative

Featured

Overall rating

Based on 268 user reviews

Reviews sentiment

Positive

81%

Neutral

10%

Negative

9%

Pros & cons

Responsive and knowledgeable assistance

Streamlined daily operations

Frequent software glitches

Starting price

$99

Flat Rate, Per Month

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Zen Planner?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.daxko.com&name=Zen Planner)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Zen Planner

4.3 (268)

VS.

[4.5 (173)](https://www.capterra.com/p/268006/Daxko-Operations/reviews/)

Starting Price

$99

Flat Rate, Per Month

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (264)

Ease Of Use

4.5 (2,969)

Value For Money

4.2 (218)

Value For Money

4.4 (2,048)

Customer Service

4.4 (238)

Customer Service

4.5 (2,277)

## Zen Planner alternatives

[4.4 (607)](https://www.capterra.com/p/145039/WellnessLiving/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

Highest Rated

[4.8 (341)](https://www.capterra.com/p/150357/Teamup/reviews/)

Starting price

$119.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.6 (201)](https://www.capterra.com/p/42753/Gym-Assistant/reviews/)

Starting price

$780.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.7 (3,623)](https://www.capterra.com/p/153752/Vagaro/reviews/)

Starting price

$23.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/134351/Zen-Planner/alternatives/)

## Pros and Cons

Responsive and knowledgeable assistance

81% positive reviews out of 101

Most reviewers appreciate customer support for quick responses, thorough guidance, and effective problem resolution.

Damien C

Owner, 2 - 10 employees.

"Everything from set up to troubleshooting tech issues, the staff at Zen Planner have been there to support and guide us in our day to day operations."

Frequent software glitches

57% negative reviews out of 37

Some reviewers report bugs and issues disrupt workflows, cause data problems, and require repeated troubleshooting.

Robert H

President, Senior Instructor, Board member, 2 - 10 employees.

"There is a very bad bug with testing records that overwrites previous data with blanks if you not careful."

Streamlined daily operations

88% positive reviews out of 41

Most reviewers describe ease of use as a major benefit, simplifying tasks and reducing training time.

Intuitive and clean design

84% positive reviews out of 38

Most reviewers find the user interface straightforward, visually appealing, and easy to navigate across devices.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Payment Processing

4.3 (29)

72.41% of 29 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Member Database

4.3 (19)

68.42% of 19 reviewers that rated this feature as important or highly important

Add, store and access information pertaining to members

Membership Management

4.6 (16)

87.50% of 16 reviewers that rated this feature as important or highly important

Database of members to track personal information of individuals and families

Enrollments/Onboarding

4.3 (14)

42.86% of 14 reviewers that rated this feature as important or highly important

Manage the enrollment and onboarding of all new members and accepted applications

Dues Management

4.6 (12)

83.33% of 12 reviewers that rated this feature as important or highly important

Track and collect membership dues

Membership Renewals

4.3 (12)

83.33% of 12 reviewers that rated this feature as important or highly important

Conveniently automatically renew memberships at the end of subscriptions

Zen Planner 96 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Track, manage and store the applications of potential future members, customers or candidates

Manage various aspects of appointments including booking, rescheduling, canceling

Schedule appointments via a calendar

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

Automatically create schedules based on business needs or employee availability and qualifications

Upload belt statuses and badges to student accounts

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Track and manage schedules and meetings via an integrated calendar

Create and schedule group classes, recurring appointments, and private sessions, etc.

Online registration for classes

Schedule in-person or online classes

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Record client information and feedback

Manage and track all internal and external communication conducted via calls, email, text, or chat

Enable students, customers or employees to engage with each other in a particular space online or offline

Track, store, and access client contracts or licenses

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Record customer information, purchase history, and other notes

A collection of customer information such as contact details, demographics, previous interactions, etc.

Initiate interactions with customers by proactively starting conversations or providing informational content

Add customized logos and colors to align with company branding

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Track and collect membership dues

Electronically collect payments for goods or services

Plan, execute, and analyze email marketing campaigns

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Pre-made examples and templates for emails

Track employee schedules, availability, and performance across projects and tasks

Manage the enrollment and onboarding of all new members and accepted applications

A list of events with their respective dates

Schedule and manage the logistics of activities and other gatherings

Plan an event's time and location

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Tracks fitness and exercise performance

Create custom workout plans for your clients based on their specific goals

Designed for dance studios

Intended for sports & fitness gyms

For martial arts classes and studios

Designed for yoga and pilates studios

Automatically find mutually available meeting time slots across multiple calendars

Manage the instructor/teacher's schedule, tasks, responsibilities

Track and manage inventory levels to maintain proper supply

Manage the process of attracting and converting business prospects into leads

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Automate workflows and trigger campaigns based on customer actions

Accounts held by members of an organization

Contact members listed in the database through email, SMS, social, phone, etc.

Add, store and access information pertaining to members

Comprehensive list that contains information and details of all the members associated with a particular organization or group

Online gateway through which members can access/update personal information

Handle various types of membership based on groupings

Database of members to track personal information of individuals and families

Conveniently automatically renew memberships at the end of subscriptions

Access software remotely via mobile devices

Access the system via a mobile application

Make reservations on the go through a mobile device

Book meetings and appointments through a website or digital platform

Accept and process online payment transactions

Real-time registration over the web

Accept, record, and reconcile financial transactions

Accept and process customer payments for products or services using hardware and software

Trigger clickable pop-up messages

Active reporting of data and metrics

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

At least a username and password is required to access the system

Check-in and out via a mobile device or kiosk

Online portal through which end users can access the system, manage tasks, or obtain information

Send messages via SMS

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Schedule shifts for staff/employees, track hours worked, and manage staff payroll

Database of students to track personal information of individuals and families

Track and manage the scheduling of tasks

Organizing a group of people to accomplish a task

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Allow organizations to streamline the check-in process for visitors.

Process of collecting, storing, and tracking signed waivers to reduce liability and inform participants of risks

Seamlessly integrates with 3rd party websites

Built-in website builder or integration with third-party site

Get Advice

We can help you find the software with the features you need.

Features

4.1 (251)

4.1

Based on 251 reviews

## Pricing

Value for money

4.2 (218)

[View pricing plan details](https://www.capterra.com/p/134351/Zen-Planner/pricing/)

Zen Planner Studio

$99.00

Flat Rate,Per Month

It includes:

-   Member Management
-   SugarWOD Integration
-   Zen Planner Community
-   Zen Planner Help Center
-   Memberships & Billing
-   Reporting & Dashboards
-   Online Scheduling
-   Staff Mobile App
-   Member Mobile App
-   Member Self-Service
-   Attendance Tracking
-   Advanced Workout Tracking
-   Belt & Skill Tracking
-   Payroll
-   Payment Processing
-   Member Management Coaching

Zen Planner Essentials

$198.00

Flat Rate,Per Month

It includes:

-   Lead Generating Website
-   Customizable Lead Forms
-   Appointment Scheduling
-   Pipeline Management
-   Blogs
-   2-way Text & Email
-   Facebook Messenger
-   GMB Messaging
-   GMB Call Tracking
-   Missed Call Text Back
-   Reputation Management
-   Sales & Marketing Mobile App
-   Member Engagement Coaching

Zen Planner Ultimate

$348.00

Flat Rate,Per Month

It includes:

-   CRM
-   Email Verification
-   Workflows
-   Lead Tracking
-   SMS & Email Templates
-   Email Marketing
-   Triggers
-   Trigger Links
-   Dashboard Reporting
-   Email Campaigns
-   Social Planner
-   Content AI
-   Conversation AI
-   Surveys
-   Advanced Reporting

Value for money

4.2 (218)

4.2

Based on 218 reviews

## Integrations

[

Google Drive](https://www.capterra.com/p/161425/Drive/)[

Slack](https://www.capterra.com/p/135003/Slack/)[

Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[

WhatsApp](https://www.capterra.com/p/180345/WhatsApp/)[

Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Instagram](https://www.capterra.com/p/210721/Instagram/)[

Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (238)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (238)

4.4

Based on 238 reviews

## User reviews

Overall rating

4.3

Based on 268 reviews

Filter by rating

5(154)

4(64)

3(27)

2(10)

1(13)

Mentioned topic

Sorted by most recent

AS

Amber S.

Business Administrator

Business Supplies and Equipment

### "Zen Planner Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

March 16, 2026

I have noticed issues with Zen Planner in terms of bugs/lagging. However, I do find that the software is very useful once you are used to it and has a lot to offer from a management perspective.

Pros

Zen Planner is a great tool for fitness studios/business to manage their companies and promote their services. It is easy for users to schedule and it is also helpful to keep track of attendance from the business standpoint.

Cons

I find that this tool took a little bit of getting used to, meaning it is not the most user friendly. For new members using Zen Planner, I would say they would probably like to see something a little more updated.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 25, 2026

Hi Amber! Thank you for your thoughtful and balanced feedback! We're glad Zen Planner has been a valuable tool for managing your studio and tracking attendance. We hear you on the learning curve and the importance of a modern, intuitive experience for new members — that's something we're actively working to improve. We also appreciate the heads-up on the bugs and lagging issues; our team is continuously working to optimize performance. Your input helps us make Zen Planner better for everyone!

SM

Stephanie M.

C.O.O.

Sports

### "We love using ZenPlanner for our Company"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 4, 2026

My overall experience has always been 10/10. It’s a great platform for our company and their customer service is amazing. Also, we have been using zenplanner for a really long time and have been able to grow our customer base and revenue exponentially.

Pros

I like so many things about zenplanner! Their staff are super knowledgeable, patient and helpful when I call in with anything I need help with. Almost anything that we need to run our facility and help our customers, we can do through zenplanner. It’s super easy to get in touch with someone when I call in for support and so much more.

Cons

What I like least.. hmmm nothing really- if I had to pick something, maybe that they aren’t open on the weekends for me to call in if I needed help with something

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 9, 2026

Thank you so much for this wonderful review! We're thrilled to hear that our platform has been instrumental in helping you grow your customer base and revenue—that's exactly what we aim to achieve for our clients. Your kind words about our support team mean the world to us. We really appreciate your feedback about weekend support hours. This is valuable insight as we continue looking for ways to improve our service. Thank you for choosing ZenPlanner and for taking the time to share your 10/10 experience

DT

Dan T.

Owner

Recreational Facilities and Services

### "TFW Keene review of ZP"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 19, 2026

I've used ZP since 2010 and meets all my needs without overkill. The simplicity is what's most important. As a business owner, I don't want to have to learn a complicated system on top of everything else.

Pros

Ease of use, when I started using ZenPlanner in 2010, it had all the functions without all of the extra bulk of something like Mindbody.

Cons

Sometimes it's hard to find reports I want. When I'd look for a report sometimes the description of the report was what I was looking for but the content of the report wasn't.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

February 9, 2026

Since 2010?! We're so glad that ZenPlanner's streamlined approach has been the right fit for your business all this time. Your loyalty means a lot to us. We completely understand your point about simplicity being key. As a business owner, you need tools that work for you, not systems that create more work. Your feedback about the reporting feature is really helpful. We hear you on the frustration when a report description doesn't quite match the actual content you're looking for. This is exactly the kind of insight that helps us improve. Thank you for taking the time to share your experience and for trusting ZenPlanner with your business for so many years. We're honored to continue supporting you!

SJ

Sean J.

Owner

Health, Wellness and Fitness

### "Extremely good value!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 3, 2025

Very happy and have recommended them to others. The options they have to help run your gym are fantastic!

Pros

The UX is very easy to navigate and the customer service is very responsive and fast! The analytics are so good!

Cons

Can be hard to edit things but the customer service team is really good at helping. Wish it refreshed automatically but thats a personal preference.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

November 18, 2025

Hello Sean! Thank you for the wonderful review! We're so glad our service is working well for you, and we'll pass your compliments along to our customer service team :) We really appreciate your feedback about editing and auto-refresh—this helps us prioritize improvements. Thank you for recommending us to others. Please reach out anytime if you need assistance!

JR

Justin R.

Owner

Professional Training & Coaching

### "Trust me. Don’t use them. "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

August 27, 2025

P I started with in planner and took me about a month of their time to actually get signed up to get people to call me back to get people to explain things to me to set up meetings. You’d call to set up a meeting and then you couldn’t get a meeting for a week or two I was supposed to get two months free. I explained to them when I started. I was having surgeries and medical procedures, but needed to kinda get the ball rolling. They started me up on the initial day that I spoke to them. So in between my surgeries and trying to recover, and then a month of trying to get them to follow through and get back to me they used all my two months free and would not reset the time once I had actually gotten everything set up. I did not use one day of their services. I finally got set up and asked him to reset my time and they told me they couldn’t do that so by the time I finally got set up it was time to bill me. I got two months of nothing free and terrible customer service.

Pros

It’s another gym software company. Nothing special. They have the same service as anywhere else but with false claims and faulty business practices. Terrible customer service.

Cons

The terrible business practicess. False claims. Very difficult to get customer survice. Or get anyone to get back to you. Difficult software and hard to learn. Very unhelpful.

Alternatives considered

[Gymdesk](https://www.capterra.com/p/148663/Martial-Arts-on-Rails/)

Reasons for choosing Zen Planner

I thought all the snazzy features would be worth it. Plus the promised two free months. Which I never got to use because it took me that long to get set up and running.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

September 5, 2025

Hi Justin, I sincerely apologize for the poor onboarding experience and lack of responsiveness during your medical procedures. To make this right, we're offering you additional months of service at no charge. We hope this gives you the opportunity to see the value Zen Planner can provide for your business. Your customer success team manager (Drew) has already reached out and will serve as your dedicated point of contact.

ST

Stelios T.

Fitness Training

Health, Wellness and Fitness

### "Good planning software "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

May 7, 2025

Pros

Good planning software. Helps keep everything organized well.

Cons

None

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 21, 2025

Thank you for the review Stelios! We look forward to working with you!

KE

Kieran E.

Owner

Consumer Services

### "Zero Support & Ongoing Billing Issues"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

March 6, 2025

Our experience with Zen Planner has been nothing but frustrating. Their support is virtually nonexistent, and after months of emails, we are still waiting for a resolution to ongoing billing issues. Despite following their cancellation process, we were still charged, and getting a refund has been impossible. Our account access has already ended, yet Zen Planner continues to ignore our emails, providing no clarity or resolution. The platform is not as intuitive as advertised, and simple tasks like issuing refunds or managing memberships require excessive steps. If you want reliable customer support and transparent billing, avoid Zen Planner at all costs. The stress and lack of communication are not worth it.

Pros

Platform was generally ok to use. Would have been nice to have an app

Cons

Customer Service, failed to refund and their complete ignorance regarding our cancellation request

Alternatives considered

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Reasons for choosing Zen Planner

Seemed like an easier set up and offered more support from the start

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

May 21, 2025

Hi Keiran, I'm sorry to hear you had a frustrating experience with Zen Planner. I appreciate your feedback regarding the usability issues, we're working on simplifying key tasks in managing memberships. Your refund request has been approved. Please keep an eye on your account. We appreciate your patience and wish you the best of luck!

AB

Avigayil B.

Director

Health, Wellness and Fitness

### "Avoid Zen Planner - Glitchy software and unethical business practices"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

2.0

2.0

Customer Service

2.0

2.0

Likelihood to Recommend

0/10

January 16, 2025

Using Zen Planner became a highly negative experience as I was forced to face daily reminders of how ineffective it was. It cost me time, money, and lots of stress as a business owner. With the amount of negative reviews detailing similar experiences in recent years, I'm shocked they get any new customers at all. For now, they try to get every penny they can put of their longtime customers who are fleeing the platform by charging multiple different fees when you try to close your account.

Pros

I liked Zen Planner when we started using it to manage our martial arts school in 2018. It was relatively low barrier to set up and simple enough to use at that time.

Cons

Zen Planner constantly develops new bugs and glitches in the software. The system is slow, crashes often, and critical components (like online registration) are constantly breaking down. They have terrible customer service and unethical charges when you finally try to leave.

Alternatives considered

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Reasons for choosing Zen Planner

It seemed to be the leading option at the time (2018)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CB

Champ B.

Trainer

Health, Wellness and Fitness

### "Zen Planner the Winner"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 5, 2025

Ive been really enjoying my experience with the platform. I like the customer service. They are always very helpful and respond immediately. I really like the pricing. Its affordable and better than the competition.

Pros

I love the functiality of the platform. I also enjoy the reports for financial reasons. I like the automated portion as well. The emails, and automatic responses.

Cons

I would like a real app for trainers. One with exercises and videos of excersis that can show clients how to perform the designated weight training program that the trainer makes for them.

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

Affordability, and functionality. I feel Zen Planner was a better fit for my needs

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AR

Alec R.

owner, chief instructor

Health, Wellness and Fitness

### "Wanted to Like it more than I actually did"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

December 23, 2024

I was excited to use the program while touring and testing it, but the program performed just under expectations on some features, and mediocre on the rest. I'm sure there have been updates to some of the program since we used it but friends of mine continued on it until this year and always complained about its limitations, so maybe not updated enough (?).

Pros

Integrated a nice workout planner/calendar and timer for public display directly through the app. Good member profile management

Cons

We run both fitness and martial arts classes. We had to choose between the standard (martial arts) and the fitness-centered beta version but could not have both. This meant we could either have the cool features of the beta or rank management for the different martial arts programs

Switched from

[Mindbody](https://www.capterra.com/p/40229/MINDBODY/)

more affordable and more user-friendly, geared more for martial arts too

Alternatives considered

[RainMaker](https://www.capterra.com/p/130861/RainMaker/)

Reasons for choosing Zen Planner

more user friendly interface, less clicks to complete transactions and enrollments, and offered a new workout planner feature

Review source

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