Mailigen

Mailigen.com

5 / 5 35 reviews

Who Uses This Software?

Mailigen helps small to medium size businesses, as well as large corporations to build long lasting relationships with their customers via email, social and mobile channels.


Average Ratings

35 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $10.00/month
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Mailigen
  • www.mailigen.com/
  • Founded 2010
  • United States

About Mailigen.com

Looking for email marketing software that is cost-effective and easy-to-use? Go for Mailigen 30-day free trial and use powerful tools that will improve your conversions! Enjoy building beautiful and responsive emails in Mailigen's intuitive Drag'n'Drop editor. Save time and boost profits with progressive email Automation. Integrate with main CRM and e-commerce platforms such as Magento and Shopify. Monitor your campaign results with in-depth reports and visual charts.


Mailigen.com Features

  • Auto-Responders
  • Behavior Driven Rules
  • Bounce Tracking
  • CAN SPAM Compliance
  • Click-Through Tracking
  • Contact Database
  • Drip Campaigns
  • Event Triggered Email
  • Image Library
  • Mailing Frequency Limits
  • Mailing List Management
  • Multi-Variate Testing
  • Newsletter Management
  • Spam Check
  • Subscribe / Unsubscribe
  • Survey Management
  • Template Management
  • Unsubscribe Database
  • WYSIWYG Email Editor

Mailigen.com Reviews Recently Reviewed!

The software is easy to use and customer support is excellent.

Nov 02, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Intuitive. Easy to make your own templates. No HTML knowledge necessary. Segmentation in lists possible.

Cons: I wouldn't know. I am satisfied for my needs. Maybe setting up the response pages could be a little more intuitive.

Good tool for email marketing

Oct 12, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Good value for money. Easy to use. Good customer service support. Provide constantly new functionalities.

Cons: Not as easy for automation on templates as other competitors. Not a serious issue once you get accustomed to it tough.

Great for people new to email marketing.

Aug 15, 2017
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It is quite user friendly. I knew nothing about email marketing when I started using it. It is easy create lists, design Web sign up forms and to create campaings. The analytics are are also quite good and ascertaining the open and click rates is also easy.

Cons: The link to the web sign up form is not secured. Data on it can be accessible to 3rd parties. It has to be an https not just an http...

Overall: Easy to use, quite easy to create and follow up campaigns.

Affordable & Excellent services.

Jul 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We have been using mailigen from past 2 years and really impressed with their service and email delivery mechanism.

Cons: Customer list uploading option to be improved so as data can be updated quickly.....................

Very positive experience, easy to use and reliable.

Jul 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to market segment easily. We have 60K+ emails sorted in an average segment size of 400 with the largest list having 4,000.

Cons: When you get to a new email size (say from 15K to 20K) they lag the email to verify the process. However, if you contact them they free it up right away.

Overall: Marketing.

We use this software almost two years and we are very satisfied

Jul 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: First of all - the best thing is that software is really easy to use. And Mailigen team is very responsive - it always responds quickly to questions, informs you about news, periodically analyzes the results of cooperation. There is always a feeling that we are important customers.

Cons: It's a pity that it's not possible to stop the e-mails sending if I notice some mistake in tekst after sending.

Overall: We often get the new travelers after the newsletters.

I'm using Mailigen more than a year now and I really like it.

Jul 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I like the template builder because you can make a design very fast and simple.
Just started to use automation, can't comment it well at the moment, but it looks good and promising.

Cons: There sometimes are errors with font formatting - it doesn't apply the changes with first time. Actually it happens so often that I am used to make most of font changes twice.

Excellent customer service & user friendly campaign management

Jul 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We have overall had a very positive partnership experience. Excellent client service - client project managers are always available for a consultation and to suggest how to better utilise the service features. Very user friendly e-mail campaign management platform, transparent report dashboard. They are constantly improving their services & are now also offering e-mail marketing automation.

Cons: There is only one feature that could be improved upon - the image editing software could be more user-friendly.

I am using Mailigen products already 4 years and I am satisfied with them. There are easy of use.

Jul 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: That I can create new templates very easy, but if I have questions, I can always get answers from Customer Support manager. For me very important is to see my customer reaction report, what offers Mailigen product.

Overall: I can send more than 20 emails with one click.
I can get recipients reports.
I can use old templates to create new ones.
etc.

Use of Mailigen increased open rate by 12% and click rate by 117%

Jul 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It is very intuitive, easy to use. We love the support. The reporting system is very easy to use and just by one clickone can get all the required information.

Cons: After switching to Mailigen we see our baunce rate grow dramatically. Android version is not quite ready. The mobile is choppy.

What makes the experience great is the attitude towards everything in the process.

Jul 04, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Attitude, including customer service & problem solving, and attitude towards perspectives - ideas, features & techniques to be implemented/recommended to clients. This characterizes also the quality of the service.

Cons: Availability on weekends and holidays, especially regarding the online chat option as a quick help to solve anything could've gone wrong.

Easy to use, deep statistics, quick editor

Jul 04, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Drag and drop editor with lots of options, almost everything is possible to make a good looking , fully functional newsletter

Cons: If you edit fonts then sometimes you need to do it twice, because it doesn't apply the changes with first time.

love mailgen

Jul 03, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: its fairly easy to work with for someone with few IT skills-it allows me to add pictures to customise the newsletter

Cons: could be easier to move things about- would like to learn more but it is getting easier each time I use

Overall: able to reach my customers with news

Mailingen is super easy to use, yet very powerful and diverse tool for e-mail marketing.

Jul 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The support system for Mailigen is really great! Even though it was easy enough to build my own custom template and make new campaigns, whenever I needed help, support was just there - very polite, professional and supportive. I also loved that, before you send your campaign, there is an option to check the "spam filter". So now you can be sure your email won't get lost in a spam, which is pretty cool . I have to admit, that another cool feature is campaign analytics. Compared to other services I have used, Mailigen offers very deep analytics, yet easy to use, nice design, ready to be presented!

Cons: I would like to have an option of syncing with my Salesforce data, so that all the contact lists would update automatically. On the other hand, the upload system for your contact lists for Malign is so easy, that it is not a big issue.

Great team and good service!

Jun 29, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Very useful tool for our company is SMS text integration. Mailigen team is realy supportive and if there are some problems they manage to help quickly.

Cons: There were some problems with a responsive web design but Mailigen team succesfully solved that. Also some features in template designing are not intuitive.

Overall: We are sending newsletters to our customers so email marketing is one of the most important marketing and sales tool for our company.

One of the easiest bulk mail systems I've used

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The ability to assign different roles (office admin to add new subscribers), editors (to produce the newsletters), and approvers (to review the newsletter and send it out) works well with our organization. And it's compliant with CASL. Great price point for smaller organizations such as many non-profits. Great UX experience and strong customer support.

Cons: To resend the same message a second time, it needs to be copied to a new instance before sending. The same instance should be able to be sent out multiple times.

Among the top 8 out of 128 Email Marketing Providers

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: At Revarder, we tested 128 Email Providers by comparing 23 criteria. Mailigen belongs to the top 8, which is quite impressive. Mailigen is a stable platform with a modern User Interface and offers all basic features that are needed (and most advanced features too). Bonus: they have an integrated survey system, a very useful subject line tester and offer more than 100 well-designed email templates.

Cons: They offer a 30 days trial, but no free plan. They offer a mobile/tablet/desktop preview but they don't offer a preview of all available email clients like Gmail, Yahoo etc.

Very good

Jun 27, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: its easy to use for someone with limited computer skills like myself. The ability to mail multiple customers about new products in a neat and compact way has helped us with our sales.

Cons: The mail sometime comes up in peoples promotion box so they miss them. I find it difficult to resize images too

Best software for newsletter building with no coding.

Jun 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The interactive newsletter builder is great, it allows me to make responsive e-mails, which is not possible by handcrafted html code.

Cons: Bugs in the newsletter builder. Sometimes unable to save something, for example, the plain text for the e-mail.

Overall: Easy and responsive newsletters.

Professional service and excellent customer relationship.

Jun 21, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is easy to understand and to use. The technical support is responding fast and they seem interested in their customer success. Would definitely suggest it to my business partners.

Mailigen helps me to stay connected to my clients in offering House & Pet Sitting Specials

Jun 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to make it personal to my business using photos that match website. Also to send out new availability on dates, specials. My favorite is sending out notifications for my new clients

Very good folks. Responsive and clear in their instructions.

Jun 15, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: They've got a great template editor for building e-mails from scratch and a good selection of pre-fab templates. Clean interface.

Cons: Nothing other than the inability to capture email signups from my site. But they're working on that.

Overall: Personally I like the fact that they're a smaller firm and I didn't feel like giving more business to the monolithic companies.

Positive experiences with Malign

Mar 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Comments: After working with several other e-mail marketing companies I was happy to connect with Mailigen a few years ago. The staff is accessible and helpful with small details or larger needs. My needs are seasonal so I often need a review of the software when designing and sending a new email campaign.

Review for Mailigen

Aug 30, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use.

Cons: Have to login each time after a few minutes until I have not used it, but I guess this is for safety.

Overall: I have worked with Mailigen service for several months and I am satisfied with the tool and options.

A great experience for a low price

Aug 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We started to use Mailigen a few months ago to create a monthly newsletter for our potential students. So far it has been a very good experience - it doesn't cost a lot, it's very easy to use, costumer support team is very responsive and helpful.

Keep in secret! And Make money with it!

Aug 18, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Creativity, easy to use, transparent, analytical....

Cons: ...that I have not more time to read about all opportunities...

Overall: It was a great surprice and we are happy that this software exist. I like it! Easy, fast, creative...We get more new clients and now we know more about client behavior, taste and..aout clinets are happy to get this new format information.

Recommendations to other buyers: Buy it now!

Mailigen Review

Sep 24, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Great email marketing tool. Easy to use yet powerful. Excellent customer service!

Pros: All the most important features are there, the price is right and the gui is intuitive and simple.

Cons: Could offer more options when generating dynamic content. It is limited basically to internal fields. It would be great if it could pull the content from an external source automatically.

Excellent Customer Service / Expertise in Email Campaigns

Jul 15, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Very knowledgeable and friendly customer service/support team! I will rely on their products/services for all of my future email marketing campaigns. Their expertise in the field and unique approach to email marketing differentiates them from their competitors. Highly recommend their team, without reservations.

Email Marketing Feedback

Jun 29, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: 5 Stars to Mailigen, keep up the good work, by far the best email Marketing platform we have had the pleasure of using to keep in touch with our customers. Quick Support, a solid platform that provides powerful email auto responder features, and segmentation based on behavior.

Everything we needed for a customer emailing solution,

Exellent Service Here

Apr 22, 2014
5/5
Overall

Comments: I consider Mailigen to be the top provider of email marketing services not only for their fair pricing but also technical advantages that tag along. First, the interface is extremely friendly, and they practically live up to their mantra of making the complex simple. The drag and drop editor for instance is a favorite for me. The analytics and realtime email tracking tools they provide make my marketing ten times less tedious, as I handle thousands of emails daily. Give me Mailigen anytime!

Not just emails sendout, but also nice email designs

Aug 08, 2012
5/5
Overall

Comments: Why not rely on professionals? Instead of sending emails one by one, we prefer to send well-prepared email campaigns for all our opt-in contacts. We highly appreciate Mailigen design department preparing compelling email templates for us, as well as our client manager always ready to help us.

Sep 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Dec 08, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Nov 02, 2016
5/5
Overall

Aug 25, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money