Rapidsoft Systems

Field Force Tracker

4.5 / 5 8 reviews

Who Uses This Software?

Field Force Tracker is designed to fit the needs of many service industries. Our primary market is organizations with 1-10000 service technicians that want higher productivity from their field staff.


Average Ratings

8 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $10.00/month/user
  • Pricing Details
    Many custom pricing options for small/big clients
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Rapidsoft Systems
  • www.fieldforcetracker.com
  • Founded 2006
  • United States

About Field Force Tracker

Field Force Tracker is a comprehensive mobile enabled field service management software. It will streamline Scheduling, Dispatch, Customer Management, Vendor and Employee Management, Work Orders, Equipment Maintenance, Inventory Tracking, Contracts, Estimates, Invoices, Payments and Accounting entirely online. Field employees can use our feature rich yet simple to use Mobile Apps to update job locations, generate invoices or submit time sheets saving time and money for you!


Field Force Tracker Features

  • Billing & Invoicing
  • Call Center Management
  • Contract Management
  • Customer Database
  • Dispatch Management
  • Electronic Signature
  • Inventory Control
  • Job Management
  • Mobile Access
  • Quotes / Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • Billing & Invoicing
  • Customer Database
  • Dispatch Management
  • Inventory Control
  • Job Management
  • Maintenance Scheduling
  • Mobile Access
  • Quotes / Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • Contract Management
  • Incident Management
  • IT Asset Management
  • Knowledge Management
  • Release Management
  • Self Service Portal
  • Service Catalog
  • Service Reporting
  • Ticket Management
  • Billing & Invoicing
  • Client Management
  • Dispatch Management
  • Inventory Control
  • Job Management
  • Mobile Access
  • Payroll Management
  • Quotes / Estimates
  • Recurring Appointments
  • Routing
  • Scheduling
  • Service History Tracking
  • Work Order Management
  • Asset Tracking
  • Billing & Invoicing
  • Calibration Management
  • Dispatch Management
  • Inventory Control
  • Key & Lock Management
  • Mobile Access
  • Planning Calendar
  • Preventive Maintenance
  • Purchasing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • Billing & Invoicing
  • Customer Database
  • Dispatch Management
  • Inventory Control
  • Job Management
  • Mobile Access
  • Quotes / Estimates
  • Routing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • Appointment Scheduling
  • Automated Scheduling
  • Calendar Management
  • Class Scheduling
  • Employee Scheduling
  • Facility Scheduling
  • Group Scheduling
  • Meeting Room Booking
  • Multi-Location
  • Online Scheduling
  • Payment Processing
  • Reservations
  • Resource Scheduling
  • Billing & Invoicing
  • Call Center Management
  • Contract Management
  • Customer Database
  • Inventory Control
  • Job Management
  • Job Tracking
  • Mobile Access
  • Routing
  • Scheduling
  • Self Service Portal
  • Service History Tracking
  • Technician Management
  • Work Order Management
  • Calibration Management
  • Fixed Asset Management
  • Issue & Return Management
  • Job Costing
  • Maintenance Scheduling
  • Order Management
  • Tool Kitting
  • Billing & Invoicing
  • Computer Aided Dispatch
  • Customer Database
  • Emergency Dispatch
  • Fuel Management
  • Mileage Tracking
  • Order Management
  • Routing
  • Scheduling
  • Vehicle Tracking
  • Contract Management
  • Customer Database
  • Dispatch Management
  • Inventory Control
  • Job Management
  • Preventive Maintenance
  • Quotes / Estimates
  • Recurring Appointments
  • Routing
  • Scheduling
  • Task Management

Field Force Tracker Reviews Recently Reviewed!

Good using it for Renewable Energy Service team management.

Jun 16, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Its easy to track the team member. Can be easily interact with team.
Assign projects to members & can ask for their daily job work

Cons: No Cons yet. The pricing should be a little bit lower & should be server based one time license. Recurring charges are too high sometimes.

Vendor Response

by Rapidsoft Systems on July 10, 2017

thank you very much Trinity Touch Pvt Ltd

NewYork Bio

Nov 23, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: job scheduling or mobile tracking

Cons: tracking employee

Overall: Hi this side NewYorkBIO bioscience supports companies. Our field team used field force tracker mobile tracking software with mobile build apps. that is great or trusted software and used very essay all employee are qualified education or not qualified education. yes amazing.

Vendor Response

by Rapidsoft Systems on November 25, 2016

Thanks Mike hanigan to support my owner

FFT Performance Card

Aug 30, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: The ease of booking complaints and handling of the same to the field staff is very efficiently carried out without delays. System response is fast enough to handle even large number of queries.

Cons: Little options to modify functionalities as per your requirement if your user base is small but the company takes care of adding features in the next release.

Overall: The Field Force Tracker SAAS model is very helpful software for services industry and makes optimum utilisation of field staff with low latency.

Recommendations to other buyers: Overall good software at affordable costs which are paid back by getting hassle-free operation and added efficiency.

Vendor Response

by Rapidsoft Systems on November 25, 2016

Thank you Ak

Field Force Tracker

Aug 25, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Its great practical features and user UI with every conceivable information capturing fields. We now have all the required information and its availability at the right place.

Cons: As of now it fulfills our all essential requirements.Can't think of any shortcomings as far as our business is concerned.

Overall: Rapidsoft's Field Force Tracker has really helped our company serve our clients efficiently and responding to client calls quickly while optimizing our resource management resulting in huge cost savings.

Recommendations to other buyers: It would be make our operations much better if an interactive client interface could be provided.

Quick packers movers

May 26, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: My packers movers all team used the service app to track very ease all qualified mambers over all used nice field tracker

Easy and flexible tracking software

May 12, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Very nice! Great software tool for solution field management work order

Vendor Response

by Rapidsoft Systems on May 13, 2016

thanns Ana Maria

Excellent tracking software tool

May 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: This software tool are excellent overall

Vendor Response

by Rapidsoft Systems on May 13, 2016

thank you Tim

over all good track work order software i have use six month

Apr 09, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Yes very great tracking software for field management employee or work order