# Field Force Tracker Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Field Force Tracker Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more. Source: https://www.capterra.com/p/134451/Field-Force-Tracker --- # Field Force Tracker Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Field Force Tracker ## What is Field Force Tracker? Field Force Tracker is #1 Most Recommended Mobile enabled Field Service software used by some of the Best companies in the US/ Canada. Manage Job Scheduling, Customer Management, Vendor and Employee Management, Work Orders, Equipment Maintenance, Inventory Tracking, Contracts, Estimates, Sales Leads, Invoices, Payments & Accounting entirely online. Most Advanced & Powerful Mobile Apps in the Industry for Field Technicians to manage jobs, invoices & quotes saving time and money for you! ## What is Field Force Tracker used for? [Field Service Management](https://www.capterra.com/field-service-management-software/)[Work Order](https://www.capterra.com/work-order-software/)[Service Dispatch](https://www.capterra.com/service-dispatch-software/) Top alternative Featured Overall rating Based on 37 user reviews Reviews sentiment Positive 95% Neutral 5% Negative 0% Starting price $19.99 Per User, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Field Force Tracker?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.fieldforcetracker.com&name=Field Force Tracker) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Field Force Tracker 4.4 (37) VS. [4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting Price $19.99 Per User, Per Month Starting Price $39 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (37) Ease Of Use 4.6 (1,380) Value For Money 4.7 (30) Value For Money 4.4 (1,184) Customer Service 4.4 (35) Customer Service 4.6 (1,333) ## Field Force Tracker alternatives [4.6 (408)](https://www.capterra.com/p/153475/FieldPulse/reviews/) Starting price Contact vendor for pricing Highest Rated [4.6 (5,044)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month [4.5 (151)](https://www.capterra.com/p/194155/BuildOps/reviews/) Starting price Contact vendor for pricing [4.3 (289)](https://www.capterra.com/p/135788/Service-Fusion/reviews/) Starting price $245.00 Per User, Per Month [View all alternatives](https://www.capterra.com/p/134451/Field-Force-Tracker/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Contract/License Management 4.8 (10) 80.00% of 10 reviewers that rated this feature as important or highly important Track, store, and access client contracts or licenses Service History 4.7 (7) 57.14% of 7 reviewers that rated this feature as important or highly important Track work performed and resources used for past customers, sites, or assets Work Order Management 4.9 (7) 85.71% of 7 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Billing & Invoicing 4.7 (6) 33.33% of 6 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Scheduling 4.5 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Dispatch Management 4.8 (5) 80.00% of 5 reviewers that rated this feature as important or highly important Manage sending personnel and resources to a site as needed Field Force Tracker 115 features Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Manage assets throughout their lifecycle to optimize profit Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle A record of all activities within the system, including user access, changes made, etc. Automatically create schedules based on business needs or employee availability and qualifications Data is backed up automatically to prevent data loss Scan barcodes to ensure accurate pricing and label tracking Identify and track items using barcode tags or RFID (radio-frequency identification) tags Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Schedule the calibration of instrumentation and maintenance requirements An itemized to do list that can be edited as tasks are completed Private online space that lets businesses securely share documents and provide information access to clients For commercial and industrial purposes Manage and track all internal and external communication conducted via calls, email, text, or chat Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Track, store, and access client contracts or licenses Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Store and organize information about customers and previous interactions A website or login for customers to access information Manage relationships with customers and address customer concerns Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Manage sending personnel and resources to a site as needed Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Manage product specific documents in a categorized order Assemble applications and processes by dragging over and arranging pre-built components Generate estimated arrival times for drivers to keep back office or customers informed Electronically collect payments for goods or services Digitally sign online documents Track employee schedules, availability, and performance across projects and tasks Manage procedures that ensure organizational equipment remains in working condition Track the location of specific equipment at all times Estimate expected cost based on various factors before a project begins Store and access documents, forms, and photos in one centralized place Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history Primarily serving commercial or industrial locations needing electrical work Software designed specifically for HVAC companies Specifically for mechanical devices such as vehicles, factory equipment, and tools that include ductwork Serving plumbing industry professionals Store, manage and track all forms in a centralized location System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Information, data and reports that are being tracked over time Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Monitor product stock levels Track and manage inventory levels to maintain proper supply Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Captures invoice data and maintains comprehensive records for auditing and reporting purposes Calculate total itemized costs, including initial costs and any changes Manage and track all job information and associated tasks Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments Track and visualize the status of an ongoing job and the time spent on tasks or projects Establish procedures for monitoring locations of keys Track, manage, and standardize customer rates for services performed by technicians Identify the physical location of an individual, asset, device, etc. Schedule predetermined or ad hoc maintenance services and labor requests Access software remotely via mobile devices Access the system via a mobile application Capture signatures via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple locations Track/log the amount of time employees worked per job using a timer Swipe a credit card or manually process payments while with the customer in the field Accept, record, and reconcile financial transactions A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Plan and coordinate all the resources, costs and time needed to execute assignments Create, send, and track purchase orders and their statuses Integrates with QuickBooks Generate quotes or estimates for customers Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Schedule repeating appointments based on a duration of time Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Assign available resources to various projects and tasks Finding the most optimal routes for drivers based on various factors and constraints Plan daily routes to optimize employee scheduling and provide directions Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Online portal through which end users can access the system, manage tasks, or obtain information Track work performed and resources used for past customers, sites, or assets Set and monitor service level agreements to ensure timely response and resolution Track the status over time for a request, process, asset, or transaction Create, manage and track all task activities and progression Track and manage the scheduling of tasks Oversee technicians and track their assigned work orders Set up connections to third-party platforms to improve business processes Log and record hours worked and costs spent to assist in billing and invoicing Measure and track time including hours worked and paid time off (PTO) Track the amount of time spent on a job or task Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Track the duration and expiration of warranty as well as any obligations under that warranty Create a new work order Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks A set of processes to optimize the productivity of its employees Get Advice We can help you find the software with the features you need. Features 4.5 (33) 4.5 Based on 33 reviews ## Pricing Value for money 4.7 (30) Free Trial [View pricing plan details](https://www.capterra.com/p/134451/Field-Force-Tracker/pricing/) Basic $19.99 Per User,Per Month It includes: - 24/7 Operations - Auto Scheduling - Custom API - Enhancements - Franchise Operations - Multiple System Extensions - Regular Upgrades Value for money 4.7 (30) 4.7 Based on 30 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (35) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (35) 4.4 Based on 35 reviews ## User reviews Overall rating 4.4 Based on 37 reviews Filter by rating 5(18) 4(17) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent PR PRAKASH R. TEAM LAEAD Information Technology and Services ### "job tracker " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 27, 2025 Pros Easy to monitor job status and maintain, job progress, invoicing. easy to use, track, and maintenance track easy. Cons easy to use and maintain. easy to create jobs and schedules easy to take job history. products can add easily. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 17, 2026 We thank you for your feedback and greatly appreciate your positive input. Our team continuously works on improving our products, and feedback from great customers like you is very valuable. VW vignesh w. SERVICE TEAM Computer & Network Security ### "best option for filed support team" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 December 27, 2025 easy to use with android app and pc web interface. need some updates on app because some options missing from web interface to app Pros customer support and follow-up was very nice. easily manage customers and there requirements interface also very nice Cons job edit option has to be included, once we found mismatch i cont change with help of admin only we can update details. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 17, 2026 We thank you for your feedback and greatly appreciate your positive input. We are working on changes to the app and new app will have even more flexibility of configurable options. Our team continuously works on improving our products, and feedback from great customers like you is very valuable. VN VIVEK N. Technician Information Technology and Services ### "job tracking" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 December 21, 2025 I am having a pleasant experience so far with FFT.The user interface is good. Job tracking is made very easy Pros Ease of use, to write the diagnostics notes, admin notes and completion notes. App gives a chance to get the customer signature Cons customer contact details like mobile number is not reflected on the app.Only the default details are reflected. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 17, 2026 We thank you for your feedback and greatly appreciate your positive input. We are working on changes to the apps, and the new app will have even more flexibility of configurable options to seeing client history in all details. Our team continuously works on improving our products, and feedback from great customers like you is very valuable. GP Girish P. Service Manager Information Technology and Services ### "Smooth scheduling and dispatching" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 20, 2025 My overall experience with Field Force Tracker has been positive and practical, especially for organizations that need structure, visibility, and accountability in their field operations. It’s a tool that focuses on function over flash, and that becomes clear the more you use it. Pros Jobs get assigned quickly, technicians get clear instructions, and the workflow becomes predictable. Smooth scheduling and dispatching made day‑to‑day coordination easier Cons It doesn’t always feel modern. Menus can be cluttered, and new users may need extra time to get comfortable Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 17, 2026 We thank you for your feedback and greatly appreciate your positive input. With so many layers of functionality, it is our aim to always improve interfaces and action buttons to make functionality easily usable. Our team continuously works on improving our products, and feedback from great customers like you is very valuable. MJ Martin J. SERVICE ENGINEER Computer & Network Security ### "user and service friendly application ." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 December 19, 2025 I am using it for four years, its a good application, some phase update required but value for money Pros management of calls, handling customers, ordering parts, service remainders, ease of access and mobile app everything good Cons one of the issue is in web access we can download job reports but in android mobile app i cont download job reports Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor January 17, 2026 We thank you for your feedback and greatly appreciate your positive input. We are working on changes to the app and new app will have even more flexibility of configurable options. Our team continuously works on improving our products, and feedback from great customers like you is very valuable. AM Anand M. Customer Support Executive Computer Hardware ### "excellent job management system" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 12, 2025 Excellent app for job management, tracking history and creating work order is being easy. easily done by the user. Pros Ease of use, user interface, better service history management, tracking job status. product availability Cons sometimes fails to load. but manageable. direct call button dials the alteady saved customer number, not choosing the contact number previously applied Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FV Francisco V. Owner Computer Hardware ### "Great software " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 4, 2025 it's very easy to use, but I would love for them to add more features for the copier industry. hopefully soon more things will be added Pros The software is very easy to use, great at keeping track of work orders as well. the importing tool is great when you have several items Cons invoicing needs more features for the copier industry, but im still learning the software and I will add more things as I see them Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BG Brendan G. Dispatch Construction ### "Four out of five stars" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 December 4, 2025 Field Force Tracker has been a great tool for managing our team, and it makes it incredibly easy to keep track of our field employees. The real-time updates, intuitive layout, and overall efficiency have really helped streamline our operations. The only drawback lately is that problem-solving and IT support seem to have declined. Response times have slowed, and it takes longer to get issues resolved than it used to. Overall, though, the platform itself works very well and continues to benefit our day-to-day workflow Pros Field Force Tracker makes it incredibly easy to monitor and manage our field employees. The real-time tracking, intuitive interface, and organized dashboard help us stay efficient and ensure everyone is exactly where they need to be Cons The only downside lately is that problem-solving and IT support seem to have declined. Response times are slower, and resolving issues takes longer than it used to, which can be frustrating during busy periods. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. EA Eric A. HVAC TECHNICIAN Mechanical or Industrial Engineering ### "User Friendly! Recommend using!" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 November 26, 2025 My overall experience is it’s user friendly. Again my only issue is with the maintenance sheets as I stated above. Pros I like that we can see the adders’s, and it connects to the map right away and it’s easy to track our time and jobs. Cons When we’re doing the maintenance sheets, if you press enter on accident and you’re not able to go back in to complete or adjust. You have to start over. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor November 28, 2025 Hi Eric, We thank you for taking time to provide your input. I think with sheet you likely mean custom inspection forms. We have noted your input, and our team will examine if there is way to allow changes after form submission. Thank you once again!!. VE Vigneshwaran E. field support Computer & Network Security ### "after four months of FFT usage" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 26, 2025 overall best app for field technicians. easy to find my day to day schedules, previous job details and the best part is app response are very nice. Pros easy to schedule work planes and diagnostics, easy to provide a quote and part details to the customer. Cons if i login from web browser i can download job details on pdf. But this same option not available in android app. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/134451/Field-Force-Tracker/reviews/) Popular comparisons [Jobber vs Field Force Tracker](https://www.capterra.com/compare/127994-134451/Jobber-vs-Field-Force-Tracker) [FieldPulse vs Field Force Tracker](https://www.capterra.com/compare/134451-153475/Field-Force-Tracker-vs-FieldPulse)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. 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