--- title: "Mercury Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Mercury Software - reviews, pricing plans, popular comparisons to other Recruiting products and more." source_url: "https://www.capterra.com/p/134452/Mercury-xRM/" page_type: "product" language: "en" --- # Mercury Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Mercury ## What is Mercury? Mercury leads Digital Transformation in the recruitment profession. Our CRM software and expertise helps you leverage the incredible strengths of the Microsoft Power Platform and LinkedIn to make more placements and grow your business. While keeping your data in one place, you gain from adopting technology that enhances collaboration, strengthens and automates processes, and delivers helpful business insights - with access from anywhere and limitless scalability. ## What is Mercury used for? [Recruiting](https://www.capterra.com/recruiting-software/)[Applicant Tracking](https://www.capterra.com/applicant-tracking-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Mercury?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.mercuryxrm.co.uk&name=Mercury) ## Mercury Overview Updated August 2026 AI summary Mercury is a recruitment platform for small to enterprise businesses, combining applicant tracking, CRM, candidate management, and onboarding features. It supports recruiting workflows with resume parsing, interview scheduling, background screening, and workflow automation. Mercury integrates with recruitment and productivity tools, offers mobile access, and is deployed as a cloud-based or web application for flexible team use. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Mercury 4.5 (4) VS. [4.6 (6,106)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price Contact vendor Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (4) Ease Of Use 4.5 (80) Value For Money 4.0 (3) Value For Money 4.3 (45) Customer Service 5.0 (3) Customer Service 4.4 (58) ## Mercury alternatives Highest Rated [4.9 (476)](https://www.capterra.com/p/174348/Recruit-CRM/reviews/) Starting price $95.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (1,264)](https://www.capterra.com/p/226634/CEIPAL-ATS/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (443)](https://www.capterra.com/p/133064/Crelate-Talent/reviews/) Starting price $119.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Ngage](https://www.capterra.com/p/203164/Ngage/) [4.1 (80)](https://www.capterra.com/p/203164/Ngage/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 79% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/203164/Ngage/) ## FAQs about Mercury Overview ### What company size and specific industries is Mercury built for? Mercury is designed for medium to large recruitment businesses, including enterprise firms, that are looking to move their operations into a digital environment. It is built for companies in the recruitment sector rather than general-purpose use. Features and Usability ### What are the key features of Mercury? Mercury offers applicant tracking, candidate management, resume parsing, interview scheduling, and background screening for recruitment workflows. It also includes CRM, lead management, pipeline management, workflow automation, reporting and analytics, electronic signature, and calendar sync, plus API access, third-party integrations, and mobile access. Integrations ### Which third-party tools and platforms does Mercury integrate with? Mercury integrates with 16 third-party tools, including recruitment and sales platforms such as Broadbean, Daxtra, LogicMelon, LinkedIn Recruiter, LinkedIn Sales Navigator, ZoomInfo Sales, and SourceWhale, plus document and productivity tools like Docusign, Secured Signing, Microsoft Bookings, and Microsoft Excel. Getting Started and Support ### What training and onboarding options does Mercury offer? Mercury offers in-person training, live online sessions, webinars, documentation, and videos to help teams get started. In-person and live online formats support guided instruction, webinars provide scheduled group learning, documentation gives written reference material, and videos allow self-paced review of features and steps. Getting Started and Support ### What customer support options does Mercury offer? Mercury provides email/help desk, FAQ/forum, knowledge base, and phone support. These channels give users multiple ways to find answers or contact support directly. ## Features AI summary Based on 11,025 Recruiting reviews Capterra data shows that buyers of recruiting software rank the following features as their top priorities: - **Application Management** (**46%** of reviewers rated this feature as critical) - **Applicant Tracking** (**47%**) - **Job Posting** (**49%**) Mercury supports all three of the features reviewers value most: **Application Management**, **Applicant Tracking**, and **Job Posting**. Together, these capabilities help businesses manage candidate pipelines, keep hiring workflows organized, and publish openings efficiently, allowing teams to move faster from sourcing to hiring. Job Posting 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site) Resume Search 3.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Search through the software for stored resumes Candidate Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Build, track, and maintain relationships with candidates Candidate Profiles 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Record candidates' information such as role, professional qualifications, experiences, skills or attributes Candidate Tracking 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Record interactions, notes, and developments with candidates Careers Page 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Web page to host job postings, show role descriptions or receive applications from potential candidates Mercury 94 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Applicant Tracking: Find and manage potential candidates and their applications and resumes through the recruiting life cycle - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Assessment Management: Creation, administration, and evaluation of assessments or tests - Background Screening: Researching and validating a person's criminal, educational, job or financial records - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Boolean Search: Capability to use a search engine via operators like AND, NOT, and OR - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Calendar/Reminder System: Notifications/alerts for upcoming events or tasks - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Candidate Management: Build, track, and maintain relationships with candidates - Candidate Profiles: Record candidates' information such as role, professional qualifications, experiences, skills or attributes - Candidate Tracking: Record interactions, notes, and developments with candidates - Careers Page: Web page to host job postings, show role descriptions or receive applications from potential candidates - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configurable Workflow: Configure existing workflows to meet your organization's needs - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Signature: Digitally sign online documents - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Templates: Pre-made examples and templates for emails - Email Tracking: Track delivered, received, and opened emails - For Staffing Agencies: Software addresses specific needs of staffing agencies - Forecasting: Form predictions based on past and present data/trends - Interaction Tracking: Track interaction history by documenting conversations for contacts - Internal Chat Integration: Incorporation of a chat or messaging system within an organization's internal communication infrastructure - Internal HR: Designed to be used by internal recruiters or HR hiring managers - Interview Management: Create and track interviews with a reminder system - Interview Scheduling: Plan, organize and set up the date, time and location of a candidate's individualized interview - Job Board: Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences - Job Management: Manage and track all job information and associated tasks - Job Posting: Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site) - Job Requisition: Request a new hire, explain the need, and determine available budget - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - Lead Capture: Automatically identify and save contact information of potential customers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - Lead Qualification: Score a lead on their quality or likelihood to buy based on certain behaviors - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile Access: Access software remotely via mobile devices - Onboarding: Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service - Opportunity Management: Track all opportunities for potential sales and convert them into recurring revenue - Payroll Management: Manage employee salary processes, data, taxes, and records administration efficiently - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Pipeline Management: Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. - Pipeline Reports: Visual representation of sales prospects & how many deals are in your sales funnel, the stage each deal is in, and the value of deals. - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Reporting: Active reporting of data and metrics - Recruiting Firms: Designed to be used by external or 3rd party recruiting or staffing firms - Recruitment Management: Tools to find, assess, and hire suitable candidates for a job within an organization - Reference Checking: Process used by hiring managers to get more information about a candidate by contacting previous employers - Referral Tracking: Log and store the source of contacts/leads - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Resume Database: A searchable repository of candidate profiles - Resume Parsing: Automates the extraction and analysis of key information from resumes or CVs - Resume Search: Search through the software for stored resumes - Resume Storage: Upload and store resumes - Sales Pipeline Management: Pipeline view and tracking lead status - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Trend Analysis: Analyze the current state of sales data to accurately understand trends and forecast future sales numbers. - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Segmentation: Group leads or contacts based on their specific characteristics - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Recruiting: Process of recruiting candidates through social media platforms such as LinkedIn, Facebook, Twitter and more - Status Tracking: Track the status over time for a request, process, asset, or transaction - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Talent Acquisition: Recruiting, tracking, and interviewing candidates and onboarding/training new employees - Task Management: Create, manage and track all task activities and progression - Territory Management: Organize customer data and accounts by user or geography - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.5 (4) 4.5 Based on 4 reviews ## Pricing Value for money 4.0 (3) ### Starting price Free trial not available Value for money 4.0 (3) 4.0 Based on 3 reviews ## Integrations [ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Docusign](https://www.capterra.com/p/121506/Docusign/)[ ZoomInfo Sales](https://www.capterra.com/p/168264/ZoomInfo-sales/)[ LinkedIn Sales Navigator](https://www.capterra.com/p/228343/LinkedIn-Sales-Navigator/)[ Microsoft Bookings](https://www.capterra.com/p/176567/Bookings/)[ LinkedIn Recruiter](https://www.capterra.com/p/234965/LinkedIn-Recruiter/)[ Secured Signing](https://www.capterra.com/p/125198/Secured-Signing/)[ CloudCall](https://www.capterra.com/p/135009/CloudCall/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 4.5 Based on 4 reviews Filter by rating 5(2) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent TD Toby D. Director Marketing and Advertising ### "Strong Platfor, Easy Usage" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 23, 2022 Good, platform is great with \[SENSITIVE CONTENT\] a great Account Manager. Pros Simple to use platform that is focused to the recruiters needs. Using 3 other platforms previously Mercury has been the most simple but technically advice platform we have used Cons Email CRM platform to use mercury to mass email such as Mailchimp or SendinBlue. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor June 24, 2022 Thank you for your response, Toby, We will be sure to pass on the news to your account manager and our Team:) JF Jacob F. Recruitment Consultant Renewables & Environment ### "Great Switch" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 27, 2022 Great Pros The integration of features to eachother Cons difficulty to search for certain things. Switched from [Bullhorn](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) company decision Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 31, 2022 Thank you for your feedback, Jacob! AJ Anna J. Managing Director Human Resources ### "Very pleased with Mercury!" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 7, 2022 Really pleased to be a Mercury customer/ business. Pros We migrated to Mercury in the middle of the pandemic, it took some time for the team to adjust but we now all find the system intuitive and helpful! Cons Takes a while to "think the way Mercury thinks". Reasons for choosing Mercury Great team, good product, fair price, fantastic support. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor April 8, 2022 Hello, Anna. Thank you for your thoughts about Mercury. We're glad to hear you're finding the system useful. As always, if you have any questions, please contact us! Lee C. Talent Acquisition Partner Staffing and Recruiting ### "Customizable Recruitment CRM built on Dynamics 365 which means great integrations to MS Office" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 July 23, 2020 Definitely consider Mercury when trialing CRMs and confident that it will only keep getting better. Probably most recommended to companies who have a dedicated internal system support or training function. Having a well supported CRM with integrations like Mercury is essential in agency recruitment. The ability to manage clients and candidates at the volume needed is important. If you spend the time to set up the system, dashboards and searches correctly, I believe Mercury is one of the best - especially since it's based on Microsoft Dynamics 365 which is constantly being improved. It's also great for managing contractors timesheets and linking to things like DocuSign. Pros Mercury is a very powerful platform which can be tweaked and modified to suit your individual businesses needs. Some of my favorite features: - Setting up pinned / saved searches which automatically update (for example you could set a list of clients that have not been spoken to in 60 days and it will keep it fresh) - Direct integration to Office 365 so the emails come from your inbox and everything is tracked automatically through Dynamics - Personal / Team dashboards for you to focus, get an overview of your pipeline and stats Cons I don't think that Mercury is as easy to use as other platforms which we tested, even though it has the most features, most people either don't know about them or how to use it properly - I would love to see in future revisions for it to focus on simplicity and a more visually appealing user interface. Not being able to drag and drop CVs / resumes, boolean search everywhere, or update records directly from Outlook are also big missing features. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.