# Mercury Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Mercury Software - reviews, pricing plans, popular comparisons to other Recruiting products and more. Source: https://www.capterra.com/p/134452/Mercury-xRM/alternatives --- # Mercury Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Mercury ## What is Mercury? Mercury leads Digital Transformation in the recruitment profession. Our CRM software and expertise helps you leverage the incredible strengths of the Microsoft Power Platform and LinkedIn to make more placements and grow your business. While keeping your data in one place, you gain from adopting technology that enhances collaboration, strengthens and automates processes, and delivers helpful business insights - with access from anywhere and limitless scalability. ## What is Mercury used for? [Recruiting](https://www.capterra.com/recruiting-software/)[Applicant Tracking](https://www.capterra.com/applicant-tracking-software/)[CRM](https://www.capterra.com/customer-relationship-management-software/) Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Mercury?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.mercuryxrm.co.uk&name=Mercury) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Mercury 4.5 (4) VS. [4.6 (5,720)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting Price Contact vendor Starting Price $9 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (4) Ease Of Use 4.5 (80) Value For Money 4.0 (3) Value For Money 4.3 (45) Customer Service 5.0 (3) Customer Service 4.4 (58) ## Mercury alternatives Highest Rated [4.9 (464)](https://www.capterra.com/p/174348/Recruit-CRM/reviews/) Starting price $100.00 Per User, Per Month [Ngage](https://www.capterra.com/p/203164/Ngage/) [4.1 (80)](https://www.capterra.com/p/203164/Ngage/reviews/) Starting price $99.00 Per User, Per Month [Learn More](https://www.capterra.com/p/203164/Ngage/) [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) [4.0 (1,021)](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/reviews/) Starting price Contact vendor for pricing [Learn More](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) [AFAS Software](https://www.capterra.com/p/186725/AFAS-Software/) [4.2 (9)](https://www.capterra.com/p/186725/AFAS-Software/reviews/) Starting price $350.00 Per User, Per Month [Learn More](https://www.capterra.com/p/186725/AFAS-Software/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Resume Search 3.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Search through the software for stored resumes Candidate Management 4.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Build, track, and maintain relationships with candidates Candidate Profiles 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Record candidates' information such as role, professional qualifications, experiences, skills or attributes Candidate Tracking 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Record interactions, notes, and developments with candidates Careers Page 4.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Web page to host job postings, show role descriptions or receive applications from potential candidates CRM 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Mercury 84 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Find and manage potential candidates and their applications and resumes through the recruiting life cycle Track, manage and store the applications of potential future members, customers or candidates Creation, administration, and evaluation of assessments or tests Researching and validating a person's criminal, educational, job or financial records Create, manage, and send invoices or bills to customers Capability to use a search engine via operators like AND, NOT, and OR Track and manage schedules and meetings via an integrated calendar Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Build, track, and maintain relationships with candidates Record candidates' information such as role, professional qualifications, experiences, skills or attributes Record interactions, notes, and developments with candidates Web page to host job postings, show role descriptions or receive applications from potential candidates Provides a channel for team members to share media files, communicate, and work together Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Configure existing workflows to meet your organization's needs Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Store and organize documents in a centralized system Assemble applications and processes by dragging over and arranging pre-built components Digitally sign online documents Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Pre-made examples and templates for emails Software addresses specific needs of staffing agencies Form predictions based on past and present data/trends Track interaction history by documenting conversations for contacts Designed to be used by internal recruiters or HR hiring managers Create and track interviews with a reminder system Plan, organize and set up the date, time and location of a candidate's individualized interview Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences Manage and track all job information and associated tasks Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site) Request a new hire, explain the need, and determine available budget Track and visualize the status of an ongoing job and the time spent on tasks or projects Automatically identify and save contact information of potential customers Manage the process of attracting and converting business prospects into leads Store information about leads or contacts and track, manage and nurture them throughout the sales process Score a lead on their quality or likelihood to buy based on certain behaviors Automate workflows and trigger campaigns based on customer actions Access software remotely via mobile devices Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service Manage employee salary processes, data, taxes, and records administration efficiently Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. Visual representation of sales prospects & how many deals are in your sales funnel, the stage each deal is in, and the value of deals. Generate quotes or estimates for customers Analyze and gain insights into data in real-time Active reporting of data and metrics Designed to be used by external or 3rd party recruiting or staffing firms Tools to find, assess, and hire suitable candidates for a job within an organization Process used by hiring managers to get more information about a candidate by contacting previous employers Log and store the source of contacts/leads Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data A searchable repository of candidate profiles Automates the extraction and analysis of key information from resumes or CVs Search through the software for stored resumes Upload and store resumes Pipeline view and tracking lead status Reports specific to sales analysis for trends and strategies Search and filter data across systems to locate required information by entering keywords or certain criteria Group leads or contacts based on their specific characteristics Online portal through which end users can access the system, manage tasks, or obtain information Send messages via SMS Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Process of recruiting candidates through social media platforms such as LinkedIn, Facebook, Twitter and more Track the status over time for a request, process, asset, or transaction Attach digital tags to documents and assets for identification, search, or monitoring purposes Recruiting, tracking, and interviewing candidates and onboarding/training new employees Create, manage and track all task activities and progression Organize customer data and accounts by user or geography Set up connections to third-party platforms to improve business processes Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.5 (4) 4.5 Based on 4 reviews ## Pricing Value for money 4.0 (3) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.0 (3) 4.0 Based on 3 reviews ## Integrations [ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Docusign](https://www.capterra.com/p/121506/Docusign/)[ ZoomInfo Sales](https://www.capterra.com/p/168264/ZoomInfo-sales/)[ LinkedIn Sales Navigator](https://www.capterra.com/p/228343/LinkedIn-Sales-Navigator/)[ Microsoft Bookings](https://www.capterra.com/p/176567/Bookings/)[ LinkedIn Recruiter](https://www.capterra.com/p/234965/LinkedIn-Recruiter/)[ Secured Signing](https://www.capterra.com/p/125198/Secured-Signing/)[ CloudCall](https://www.capterra.com/p/135009/CloudCall/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (3) 5.0 Based on 3 reviews ## User reviews Overall rating 4.5 Based on 4 reviews Filter by rating 5(2) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent TD Toby D. Director Marketing and Advertising ### "Strong Platfor, Easy Usage" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 23, 2022 Good, platform is great with \[SENSITIVE CONTENT\] a great Account Manager. Pros Simple to use platform that is focused to the recruiters needs. Using 3 other platforms previously Mercury has been the most simple but technically advice platform we have used Cons Email CRM platform to use mercury to mass email such as Mailchimp or SendinBlue. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 24, 2022 Thank you for your response, Toby, We will be sure to pass on the news to your account manager and our Team:) JF Jacob F. Recruitment Consultant Renewables & Environment ### "Great Switch" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 27, 2022 Great Pros The integration of features to eachother Cons difficulty to search for certain things. Switched from [Bullhorn ATS & CRM](https://www.capterra.com/p/140531/Bullhorn-Recruiting-Software/) company decision Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 31, 2022 Thank you for your feedback, Jacob! AJ Anna J. Managing Director Human Resources ### "Very pleased with Mercury!" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 7, 2022 Really pleased to be a Mercury customer/ business. Pros We migrated to Mercury in the middle of the pandemic, it took some time for the team to adjust but we now all find the system intuitive and helpful! Cons Takes a while to "think the way Mercury thinks". Reasons for choosing Mercury Great team, good product, fair price, fantastic support. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 8, 2022 Hello, Anna. Thank you for your thoughts about Mercury. We're glad to hear you're finding the system useful. As always, if you have any questions, please contact us! Lee C. Talent Acquisition Partner Staffing and Recruiting ### "Customizable Recruitment CRM built on Dynamics 365 which means great integrations to MS Office" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 July 23, 2020 Definitely consider Mercury when trialing CRMs and confident that it will only keep getting better. Probably most recommended to companies who have a dedicated internal system support or training function. Having a well supported CRM with integrations like Mercury is essential in agency recruitment. The ability to manage clients and candidates at the volume needed is important. If you spend the time to set up the system, dashboards and searches correctly, I believe Mercury is one of the best - especially since it's based on Microsoft Dynamics 365 which is constantly being improved. It's also great for managing contractors timesheets and linking to things like DocuSign. Pros Mercury is a very powerful platform which can be tweaked and modified to suit your individual businesses needs. Some of my favorite features: - Setting up pinned / saved searches which automatically update (for example you could set a list of clients that have not been spoken to in 60 days and it will keep it fresh) - Direct integration to Office 365 so the emails come from your inbox and everything is tracked automatically through Dynamics - Personal / Team dashboards for you to focus, get an overview of your pipeline and stats Cons I don't think that Mercury is as easy to use as other platforms which we tested, even though it has the most features, most people either don't know about them or how to use it properly - I would love to see in future revisions for it to focus on simplicity and a more visually appealing user interface. Not being able to drag and drop CVs / resumes, boolean search everywhere, or update records directly from Outlook are also big missing features. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)