Who Uses This Software?

We serve any organization wishing to auction off products and services via auction. Our clients tend to be schools, non-profits / charities, art galleries, or anyone else running an auction.


Average Ratings

32 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Handbid
  • www.handbid.com
  • Founded 2011
  • United States

About Handbid

Handbid mobile auction software allows users to bid from anywhere using their smartphone, tablets, or the web. Auction managers can sell tickets, invite, register, & allow people to connect to their auction without requiring them to register at the door. Users can bid, checkout, & pay from their phone. The entire system is real-time, meaning instant outbid notifications and real-time updates of products and pricing. Handbid is a delight to use for bidders and a breeze for auction managers.


Handbid Features

  • Absentee Bidding
  • Auction Website
  • Bid Management
  • Bidder Management
  • Billing & Invoicing
  • Buy Now Option
  • Buyer Notifications
  • Dutch Auction
  • English Auction
  • Forward Auction
  • Image Editing
  • Inventory Management
  • Live Auction
  • Nonprofit / Fundraising
  • Online Auction
  • Online Bidding
  • Phone Bidding
  • Proxy Bidding
  • Reserve Price
  • Reverse Auction
  • Sealed Bid Auction
  • Shipping Management
  • Silent Auction
  • Watch List

Handbid Reviews Recently Reviewed!

Great flexible fundraising!

Dec 08, 2016
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Flexibility

Cons: Bandwidth is required. Make sure your venue can handle it.

Overall: Handbid is a great online silent auction tool. This allows bidders who are unable to attend an event to bid from anywhere! We have surprised ourselves with the amount of money we can raise because of handbid. Thank you!

Recommendations to other buyers: Provide as much info in your item descriptions and donors for running reports for future auctions.

This is absolutely fantastic!!

Dec 02, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and intuitiveness

Cons: No cons

Overall: Have used some competitors software at different events before. I am not an IT guy, not a programmer, tablet and smart phone literate only. However, I was able to run, list, edit, add, remove, so easily I felt like a programmer. I watched the training video, did a 2hr training on phone and computer hookup with our rep (so very nice and responsive)..........it was so easy. Check out allows you to either use your account, their account, set up your own stripe account, accept cash, check or credit card. If you do charity events, silent/live auctions for fundraisers do yourself a favor and look into this. I highly recommend the product and the people. Both product and people were fantastic and I'm generally pretty hard to impress.

Fun New Way for bidding

Oct 13, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Comments: We used Handbid for the first time last year for our annual Silent Auction. My favorite feature was the automatic bidding so our guests didn't have to get out of their seats to make their next bid! Also, the Support Team is amazing! They were quick to answer ANY question we had! We look forward to using Handbid again this year!

Working with Handbid is such a pleasant experience!

Oct 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Working in the event industry, I have had the opportunity to work with multiple auction software companies. Working with Handbid has been the best experience, by far! The application was extremely easy to configure and their customer service team was there every step of the way to answer any questions we had.

Our staff and volunteers were able to make edits and updates quite quickly and more importantly our attendees were able to sign up, check-in, check-out, and bid with ease.

We loved the features handbid provided like being able to send alerts through out the event to promote an item/encourage an attendee to visit a specific area of the auction. This allowed us to ensure our auction got the exposure it needed without interrupting the event experience for the guests.

I would highly recommend Handbid! We will continue to use them for all of our future events and look forward to the same success.

1st Annual Success

Oct 12, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I liked the customizations that you could tweak. We didn't use this feature, but I really like the handbid TV option as well which allows your audience to see a live updated dashboard into what is going on during the night.

Overall: The entire process was seamless: from check-in, silent auction, live auction, paddle raise, wine pull and check-out. All I heard all night from our guests was, "Check-in was a breeze" and "this app is cool". If I had to find one thing about the app that I might change is to be able to assign a cork number to an actual person (maybe there is a way to do this already), but I have 10 bottles that I need to get the respective owner and I have no idea who they belong to. At the end of the day it doesn't matter really, but that would be a nicety.

Also, my event planner friend that helped us out that night commented about how nice the layout was and how easy to use the it was compared to others she had used before.

Recommendations to other buyers: I know there is an inventory feature for items such as the wine pull, but if you could assign a cork number to an actual person that would be nice because if the person leaves before getting their bottle of wine, they may ask to get that specific bottle. If you have already given that one away to another person, you're out of luck. Just a thought.

Great tool for schools and nonprofit events

Oct 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have run 2 gala events and a golf tournament with Handbid. It had a tremendous impact on our overall returns. Plus, the app is extremely easy to teach and use. We found that for our second and third events, it got even easier, since most of our parents already had Handbid on their phones, knew how to use it, etc. Finally, this tool was great because it allowed distant relatives and friends to participate in the auction. This made the event more fun, expanded our universe of bidders, and ultimately drove up bid prices on many of our items.

Handbid - Your Fundraising Partner!

Oct 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
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Pros: Features and functionality, and customer service

Cons: Pricing...with only one event per year, would like to see pricing per event model.

Overall: I conduct an annual golf tournament as a fundraiser, and needed a tool to take my silent auction to another level. Handbid's features and functionality, as well as support, were second to none. I loved using, as did the participants. Great tool, give it try!

What did we ever do before Handbid?

Oct 06, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Handbid is fantastic! Not only did it save us significant time and effort, but it boosted our auction revenue to record levels. This intuitive application was simple to set up and rich in functionality. Handbid's great technology is only rivaled by their commitment to customer service. They provided our team with the necessary tools before we even asked and their tech support was always available to help (even on weekends & after hours). Our only disappointment is having to wait until next year's Handbid auction!

Helping Hands Foreign Missions Gala

Oct 06, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: Our overall experience with HandBid has been excellent. This was our second year using them at our Gala and they offered strong support prior to our event as well as the night of!

Great Experience--worked like a charm!

Oct 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Allowed for a stress and error free event.

Cons: Learning curve for setting it up and downloading for attendees.

Overall: Once over a slight learning curve, this app was very easy to set up and use. Would highly recommend having plenty of on-hand materials to explain downloading the application.

Best Silent Auction Product Available

Oct 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: After working with silent auctions for organizations as a volunteer and as a non-profit employee, I wished for a helpful and easy tech product to manage appealing item promotion, user friendly checkout and bidding. Handbid came to our rescue. Our guests now have fun with the bidding and are much more engaged in the auction, getting immediate positive feedback for their participation. As a result, income has doubled on most of our silent auctions in the year we have been Handbid users. This is a great investment for us and we plan to keep the product for many years to come. The support is great and the account managers get back to you anytime there is an issue. The CEO even came to visit us to say hi and to show us new upgrades coming out soon. Five star company all the way around.

Great App and Service!

Oct 04, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The staff were great and always available to help answer questions. The app is also really easy to use and set up.

Cons: I wish they would build in a feature that can help first-time users navigate the app.

Overall: This was our first year using an online bidding service and it went great! The staff were very helpful and were always there to help get our auction set up and provide service all along the way. Our members really loved the app and we are looking forward to using them again next year!

Handbid Review

Oct 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Handbid really allowed us to get maximum value for our auction items. It created a buzz around the building and it also allowed everyone to participate, even if they couldn't be there in person.

Our First Auction with Handbid

Oct 04, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use when building our event.

Cons: We had a few bumps along the way but were typically able to get the help with needed from Handbid.

Overall: After doing a lot of research with a number of companies, our school purchased Handbid for our 2016 school gala and auction. We had an excellent experience with a lot of good feedback from guests who attended the gala and others who bid from a remote location. We enjoyed the process of building the app for our gala and received prompt replies from our account manager when we had questions. One recommendation we hope Handbid will consider is a process to generate an auction booklet from the app. With more than 100 items listed at our event, it would have been a huge time saver to have this capability on the back end. We look forward to using Handbid again during the current school year.

Recommendations to other buyers: We recommend they develop an option to generate a booklet directly from the account management site.

Wonderful platform

Oct 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I absolutely loved using Handbid! An incredibly user-friendly interface that made my silent auction run so smoothly. Customer service was also amazing and I would highly recommend using Handbid for your next silent auction.

Great Product!

Oct 04, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: We have been Handbid users for just over a year now. It is an excellent product that our donors have learned quickly. We just signed on for year two and are excited to see how we can leverage multiple auctions to raise more money.

Easy to use Software, highly thought out and beautiful

Oct 03, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: beautiful design

Cons: not being able to have a live stream of the current highest bidder, with item and price. This is something that BidPal software does.

Overall: I did a demo with all of the top auction software on the market and Handbid was by far the best interface (easy to look at) and well worth the investment. It was very easy and fun to put my silent auction items in the system. Guests and volunteers were blown away by how nice everything looked on their phones and iPads. We had almost the same items as the auction last year (with about 25 extra) and made double what we made last year, totalling $46,000. I put our live auction items in for an extra boost of advertising. We also used Handbid to collect funds for a paddle raise. The check out process was very easy and intuitive. Swipping credit cards is incredibly easy, as well as importing a contact spreadsheet before the event, little things that really speed up the process. During the auction (and after) I noticed the Handbid system slowed down a bit. You have to be patient while items save, but it is updated real time in the system (so guests could see an update right away). Besides speeding up the system, I have only one more suggestion. I would love to see more information on Handbid TV, especially a live update on winning bidder on each auction item and the current price. I think this would create a lot of competition within the audience. I will definitely use Handbid again next year if this is an update you can make. The customer service was great. Out of 500 guests, only 3 people told me they would prefer the old-school method of paper bidding. However, I believe this was because we didn't have enough iPad volunteers available, next year I will station one at each auction table. There are many organizations on the island that are now interested in using Handbid.

Recommendations to other buyers: Loved the whole experience from start to finish.

Habitat Dream Builder's Ball

Sep 23, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software had a learning curve, for sure, but once you get the hang of it, it's very easy to follow. The 'bugs' from our first year were improved for our second year, and I am sure that this year will be our easiest yet. From the perspective of the guests, it was like playing a videogame at an event except it was acceptable to be staring at your phone!

Cons: The phone version requires guests to realize where/when to swipe in order to see the details of an auction item.

Overall: Habitat Susquehanna was first non-profit in Harford County, MD to try mobile bidding at its annual event. It was exciting for everyone (some were a little reticent, but those who ventured into the future LOVED it), we raised more money on our Silent Auction than ever before, and will use it for the 3rd year in 2017. Our second auction had a higher participation level including people who followed the auction online but did not attend the event. Uploading info took only as long as the size of the auction and back office help was responsive and helpful. I DO recommend having a Handbid rep at your event; it's worth it! Any snags were dealt with quickly and efficiently and a good time was had by all.

Recommendations to other buyers: Be sure to go through the Knowledge Base provided by Handbid online and have some young people (preferably wearing baseball caps on sideways) at the event to help the Baby Boomers figure it out!

Handbid for Silent Auction

Sep 23, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Transitioned from writing bids on bid sheets to Handbid, and had tremendous success. Our guests had a lot of fun with it and our revenue doubled the first year and tripled the second. Allowed our guests to engage in the live auction and silent (via their mobile devices) concurrently. I would highly recommend opening up the silent auction five days before, and working to get your guests up and bidding early and often! Thumbs up to Handbid and special shout out to the customer service team for the great support and training.

Now that I know Handbid exists, I won't be auctioning without it!

Sep 23, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I am so glad we decided to use handbid for our silent auction. It really is easy to use and provided the tools needed to be successful. The customer service was some of the best I have ever experienced. Kelly is amazing!

Handbid is a winner!

Sep 23, 2016
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Modern look and feel, ability to reach more people, makes the silent auction a lot of fun!

Cons: Not intuitive, need considerable help and support to manage the silent auction to ensure the photos, descriptions, amounts, signing people up, and other communications go smoothly.

Overall: We had our first fundraising experience and hired Handbid to manage the silent auction. We were able to raise exponentially more money using Handbid, and our guests loved the Handbid app on their smartphones! The staff did a great job managing the event, helping us with the auction items, and running the auction. The reports generated after the event are detailed and informative. I recommend to others considering Handbid to fully understand the various levels of service. The more services you sign up for (at a fee) the easier the experience will be for you. If you have people who are willing to dedicate 100% of their time for the auction you can probably use fewer of the services, but the auction is important enough and complicated enough that it is worth paying Handbid more for the majority of the services that they offer in order to have everything go smoothly and with fewest complications.

Recommendations to other buyers: Better reporting tools and better website interface for the client.

Vendor Response

by Handbid on September 23, 2016

We were honored to help Tony & Laurel Werner manage their first ever fundraiser. As Laurel said, their event was a huge success in terms of funds raised & the positive guest feedback. We want to clarify the additional services we provided Kilitech in addition to our auction software. Because it was their first event & due to their busyness/travel, they contracted us to setup & manage event registration, organize the auction items, write & edit item descriptions, attach photos, & load all data into Handbid prior to the event. At the event, we provided staff that managed checkin, helped bidders, worked with the live auctioneer to record live & paddle raise winners, & managed checkout. Our team also was responsible for setting up the auction area & creating the display sheets. Post auction we completed custom reports for Kilitech. Most of our customers take on this work on their own (do-it-yourself (DIY)). However, if you are in need of more assistance, we can provide that for you!

Cost effective auction software!

Sep 22, 2016
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: We've used Handbid for 5 years now. It has grown leaps and bounds each year. Our event attendees love it as do we. Our only gripe is resizing photos is a pain - if they allowed you to edit the photos within the platform all would be perfect! It's made paper bidding sheets a thing of the past. Having our guests bid from their seats in the ballroom is awesome as the auction tables are out in the foyer.

Handbid's customer service rocks! We only have one auction a year, so they patiently retrain us before our annual event. I've looked at other options, but the combination of features and price wins us over each time.

KidsPeace loves Handbid

Sep 21, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Check out was a breeze!!!

Overall: It was very easy to set up our auction! It looked professional and folks enjoyed using it. Diana gave excellent on-site support. Everyone we worked with from Handbid was very helpful!

Glamour & Glitz Auction 2016

Sep 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use

Cons: Nothing

Overall: We purchased handbid for our school annual dinner and auction. This tool was wonderful and the staff was remarkable. Our experience was so wonderful that we have renewed our contract purchased it for our next year event in Feb 2017.

Recommendations to other buyers: None it was great

Awesome, awesome, awesome!

Sep 19, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: User friendly. App based and web based. Live time updates.

Cons: Broadcast messages don't necessarily reach everyone who's viewed your auction (the "browsers") but only people who have checked in as "bidders". Also not a way to notify bidders directly from the app/web that have previously been active in your auctions about a new auction you are running.

Overall: The best part of using Handbid is the customer service. They are always readily available for questions, concerns or suggestions. Think what really impressed me was when we had an issue closing our auction late at night and contacted their customer service and was provided an answer immediately despite the hour.

Recommendations to other buyers: They are always making changes to improve and value your opinion as a client. Always have been receptive of things we need or things we want to do.

Copper Mesa Auction

Sep 18, 2016
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Makes running an auction so much easier than paper bid sheet days.

Cons: I wish you could edit pictures in the Handbid manager functions.

Overall: Working with Jeff Porter has been wonderful. He's not only there to teach us how to use Handbid, but he truly was a great resource for all aspects of running an auction.

Recommendations to other buyers: We want to make sure our bidders don't have problems in the last 30 min of the auction like they did this year.

Easy to Use Handbid

Sep 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It was simple for both our attendees and planners.

Cons: I wish the detailed info was more visible from the phone app.

Overall: Handbid was a truly cost effective solution for our auction. It was simple to use, and made the end of our evening so much smoother for our guests.

Wonderful Experience!

Sep 14, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy item and bidder input, mass uploads; Aesthetically fun; options for notifications or not for user; ease of event reports; timer for end of auction

Overall: We were slightly hesitant to move our auction activity to a mobile app, worried that our guests might have issues learning the new platform. We were completely wrong! Jeff and his team provided great support from our setup through our post-event work. The platform is very easy to use from the management side and from the user side. Our staff and volunteers had no problems learning how to manage the app for registration or bid input. Plus, the app looks great! Guests had fun bidding, enjoyed the interface, and appreciated that they could move around and keep tabs on their items. We will definitely be using Handbid for our future events!

Handbid is a must !

Sep 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and great customer support

Cons: N/A

Overall: Having been involved in non-profit fundraising for years, Handbid simplified our process by saving both time and money. Definitely two thumbs up.

Going paperless

Sep 11, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use

Overall: I love that I don't have to hover over the bid sheets anymore. Waiting for the auction to close. I know right away if I have won or if I have been out bid. HandBid has been very easy to learn and operate. It has help increase the earnings of the auctions I have attended. The app is fun to use and even if I can't make it to the auction I can still participate from wherever I am.

The Fountain of Youth in Auctions Found at Handbid

Sep 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use for the management team as well as event guests.

Cons: We didn't find this software sooner.

Overall: After years in event management, there is finally a platform that takes the details of revenue components and turns it into a user-friendly system. The back-end component is worth its weight in gold! We had two weeks to plan and execute an event on the brink of the tragedy in Dallas after July 7th and by using Handbid our goals were more than exceeded in revenue. Our bidders at the venue and around the world enjoyed the app, the game like feel of the bidding process, and the checkout process. NO MORE LINES or PAPER BIDDING!!

Recommendations to other buyers: This software will pay for itself and increase your revenue goals. Most of the time things sound too good to be true. The Handbid software is not one of these examples.

An App is where it is at!

Sep 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Users became quickly engaged in the auction and we saw our average number of bids per item increase greatly!

Cons: With the ease of check-out, we could have included more items in the auction.

Overall: The app experience for the mobile phone user is far better than receiving a text and reloading a web page each time you want to bid. In addition, the internet based back end was super user friendly and helped us drive to record breaking revenue !

Recommendations to other buyers: Our donors and staff are thrilled with the experience: we were able to operate in a DIY model thus, meeting our budget objectives, the back-end reporting and data upload to our DMS was seamless, and their customer service was outstanding!