--- title: "Handbid Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Handbid Software - reviews, pricing plans, popular comparisons to other Auction products and more." source_url: "https://www.capterra.com/p/134456/Handbid/" page_type: "product" language: "en" --- # Handbid Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Handbid ## What is Handbid? Handbid is a secure, all-in-one auction and event platform trusted by nonprofits, schools, foundations, Fortune 500 companies, and professional sports teams. Run online, in-person, or hybrid auctions with mobile and web bidding, ticketing, donations, merchandise sales, and real-time reporting—all from one solution. With 10+ years serving 800+ organizations, Handbid processes hundreds of millions annually and supports enterprise needs, HECVAT completion for higher education, and integrated Stripe payment processing (including Stripe terminals). Features include paddle raises, fixed-price items, peer-to-peer fundraising, delivery and fulfillment options, and white-label branding. Live event support, built-in analytics, and real-time dashboards help maximize engagement and revenue—whether hosting a charity gala, university foundation fundraiser, commercial asset auction, or enterprise-wide deployment. ## What is Handbid used for? [Auction](https://www.capterra.com/auction-software/)[Nonprofit](https://www.capterra.com/nonprofit-software/)[Fundraising](https://www.capterra.com/fundraising-software/) Top alternative Featured Overall rating Based on 44 user reviews Reviews sentiment Positive 93% Neutral 0% Negative 7% Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Handbid?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.handbid.com&name=Handbid) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Handbid 4.7 (44) VS. [4.7 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/) Starting Price Contact vendor Starting Price $7000 Flat Rate, One Time Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (44) Ease Of Use 4.6 (164) Value For Money 4.7 (42) Value For Money 4.7 (143) Customer Service 4.7 (43) Customer Service 4.8 (160) ## Handbid alternatives Highest Rated [4.7 (388)](https://www.capterra.com/p/145329/Fundraising-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.5 (1,098)](https://www.capterra.com/p/26318/Cvent-Event-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.4 (100)](https://www.capterra.com/p/127257/Event-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.6 (937)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars ## FAQs about Handbid Overview ### Which roles and teams benefit most from Handbid? Handbid is most used by fundraising, development, and nonprofit leadership teams running auctions, donor campaigns, and event-based giving. Event managers, marketing leaders, and community partnership staff use it to manage bidding, promote participation, streamline guest experiences, and track fundraising performance across gala and charity auction workflows. Answer based on 27 reviews Overview ### What company size and specific industries is Handbid built for? Handbid is designed for nonprofits, schools, foundations, universities, and commercial enterprises that need secure, user-friendly auction and event software. It fits organizations of many sizes, especially those running galas, fundraisers, asset sales, and hybrid events, rather than a single company size or industry. Features and Usability ### What are the key features of Handbid? Handbid offers auction management features such as online bidding, silent auction, live auction, absentee bidding, proxy bidding, and watch list tools. It also includes event management, ticketing, attendee management, donation tracking, payment processing, recurring giving, customizable branding, reporting and analytics, and mobile access. Pricing ### How much does it cost and what fees or limitations are included? Handbid starts at $1,999/year for The Big Event +, with The Whole Shebang at 2,499 and The Whole Shebang+ at 2,999. There’s no free plan or trial listed. Reviewers often call the pricing reasonable and cost effective, though some mention paying extra for added services, item limits, or specific features. Answer based on 19 reviews Integrations ### Which third-party tools and platforms does Handbid integrate with? Handbid integrates with Bloomerang, Chariot, Docusign, Kindful, Listernaut, Peeklogic Salesforce – Jira Connector, Praetorian Guard, Salsa Engage, and Zapier. These integrations cover fundraising, document signing, CRM, and automation needs, giving Handbid connections to several common nonprofit and event management platforms. Getting Started and Support ### What training and onboarding options does Handbid offer? Handbid provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars offer group learning, documentation provides written reference material, and videos support self-paced review of product steps and features. Answer based on 4 reviews Getting Started and Support ### What customer support options does Handbid offer, and how do users rate the experience? Handbid offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live representatives, and chat. Users often describe support as quick, available after hours, and helpful with setup, training, and event troubleshooting. Some reviewers, however, report slow responses, unanswered issues, and billing or promise-related frustrations. Answer based on 11 reviews Features and Usability ### How user-friendly is Handbid's interface? Handbid offers a clean, modern interface that works well for guests, volunteers, and fundraising teams during silent auctions. Many nonprofits and event organizers find bidding, checkout, and item setup visually clear, though some administrators say the initial setup feels less intuitive and can require training, demos, or how-to videos. Answer based on 11 reviews Features and Usability ### Is Handbid easy to use for auctions and fundraising events? Handbid makes auction management and mobile bidding easy for many nonprofit teams, guests, and event staff. The platform helps with check-in, bidding, checkout, and remote participation, but some small organizations find the setup process overwhelming at first and say certain workflows need extra guidance, especially for newer or virtual event teams. Answer based on 11 reviews ## Features AI summary Based on 995 Auction reviews Capterra data shows that buyers of auction software rank the following features as their top priorities: - **Electronic Payments** (**61%** of reviewers rated this feature as critical) - **Payment Processing** (**63%**) - **Online Bidding** (**69%**) Handbid supports all three of the features reviewers value most: **Electronic Payments**, **Payment Processing**, and **Online Bidding**. Together, these capabilities help organizations collect funds digitally, handle transactions reliably, and run live or remote bidding more efficiently, allowing teams to manage auctions smoothly and improve the bidder payment experience. Electronic Payments 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Online Bidding 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Allows for auction participants and potential buyers to bid for items virtually from anywhere Bid Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison Silent Auction 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important An auction in which bidders write down their bids on a sheet of paper Online Auction 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Host, facilitate and manage a virtual auction online in which participants and members can buy, sell or bid items Payment Processing 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Handbid 164 features ### All Features - Absentee Bidding: A tool that allows bidders to bid on an upcoming auction item prior to the beginning of the auction - Abstract Management: Collect papers prior to an event - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Agenda Management: Access event or meeting agenda online - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Alumni Management: Tools that help educational institutions or fundraising organizations connect with alumni - API: Application programming interface that allows for integration with other systems/databases - Application Development: Build unique software tools based on your specific requirements - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event - Attendee Profiles: List information about event guests - Attendee Tracking: A list of registered participants - Auction Management: Allows businesses to create and manage auctions. - Audience Analytics: Track and analyze various metrics such as demographics, psychographics, behavior and other insights - Audience Engagement: Use tools to engage with viewers (e.g., commenting, chat room, polling, and Q&A) - Badge Management: Create, manage, and print wearable badges - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Bid Management: Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Buy Now Option: In addition to the traditional bidding process in an auction, add the option for bidders to buy the item immediately - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Chat/Messaging: Communicate using direct chat or messages within the system - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Conferences/Conventions: Software that specializes in managing events such as conferences, conventions and trade shows - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Contact Management: Manage, organize, and store contact information - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Contribution Tracking: View donor contribution history, track how much money have been raised over time and measure progress - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Cross Selling Functionality: Automatically suggest related, complementary or add-on items to customers - Customer Data Management: Searchable repository of information about clients - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Digital Signage: Digital displays use technologies such as LCD, LED, projection and e-paper - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Donation Tracking: Track and view detailed financial donation history made by contacts and members - Donor Discovery: Search 3rd party databases to identify potential donors - Donor Management: Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Electronic Payments: Electronically collect payments for goods or services - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Email Templates: Pre-made examples and templates for emails - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Maps: Show location of event's rooms and activities on a digital map - Event Marketing: Plan marketing campaigns for events - Event Registration: Online registration for events - Event Scheduling: Plan an event's time and location - Event Ticketing: Manage tickets for specific events - Exhibit/Vendor Management: Manage location logistics and coordinate the participation of exhibitors or vendors in an event - For Nonprofits: Software specialized for non-profit organizations - For Virtual Events: Designed for events that occur online - Forms Management: Store, manage and track all forms in a centralized location - Fundraising Management: Activities related to raising money for a specific cause - Gamification: Games or game-like elements to track progress and reward accomplishments - GDPR Compliance: Ensure compliance with the General Data Protection Regulation protocols - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Gift Matching Management: Ability to match gifts through the system - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Guest List Management: Curating an intentional list of prospective guests as per relative interests to achieve specific goals. - Help Desk Management: Managing service requests, incidents, IT issues & support with a ticketing system - Historical Trend Analysis: Review data from past periods to reveal recurring tendencies - Image Library: Store and manage images - Interaction Tracking: Track interaction history by documenting conversations for contacts - Inventory Management: Track and manage inventory levels to maintain proper supply - Kiosk Ticketing: Obtain tickets via Kiosk upon arrival at event - Lead Capture: Automatically identify and save contact information of potential customers - Lead Generation: Manage the process of attracting and converting business prospects into leads - Live Auction: An auction that takes place in real time in front of a group of bidders - Live Chat: Ability to chat online in real time - Live Streaming: Live stream to multiple devices simultaneously - Meeting Management: Manage the process of planning and scheduling meetings, including agenda creation - Member Database: Add, store and access information pertaining to members - Membership Management: Database of members to track personal information of individuals and families - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Mobile Check-in: Allow attendees to check in via their mobile devices - Mobile Giving: Ability to make a donation from a mobile device/app - Mobile Ticketing: Allowing users to order, pay for, obtain, and validate tickets using mobile devices - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Currency: Manage and handle various international currencies - Multi-Event: Utilize the same app for multiple events - Multi-Language: Manage and support multiple languages - Networking: Discover and connect with speakers and attendees at an event - One-to-One Messaging: Send personal messages to clients or attendees - Online Auction: Host, facilitate and manage a virtual auction online in which participants and members can buy, sell or bid items - Online Bidding: Allows for auction participants and potential buyers to bid for items virtually from anywhere - Online Forms: Create new forms and/or use ready-made online form templates - Online Giving: Outlet for members and visitors to submit donations electronically - Online Registration: Real-time registration over the web - Online Ticketing: Allow users to buy and sell tickets online, register for events, and collect buyer information - Onsite Ticketing: Allows event organizers to sell and manage tickets directly on-site - Payment Processing: Accept, record, and reconcile financial transactions - Personalization: Adjust communications based on previous interactions or personal preferences - Pledge Management: Track commitments to donate in the future - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Presentation Streaming: Broadcast live or pre-recorded presentations, including slides, videos, and multimedia content, over the internet - Print-at-Home: The ability to print tickets before arriving - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Proxy Bidding: Automated bidding process where a bidder sets a maximum bid amount and the system bids on their behalf until that maximum is reached - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Receipt Management: Upload, track, and submit receipts in a central database - Recording: Record live video calls to play later - Recurring Giving: Manage and track recurring gifts - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reserved Seating: Specify type/number of reserved tickets based on seating selected during booking - Reverse Bidding: Suppliers to submit bids or quotations in response to a buyer's requirements or specifications - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Sales Reports: Reports specific to sales analysis for trends and strategies - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Season Tickets: Grants the users access to all events for one season - Seating Map: For selection of seat at booking or check-in - Shipping Management: Manage and track orders being shipped to customers - Silent Auction: An auction in which bidders write down their bids on a sheet of paper - Social Marketing: Manage campaigns and track engagement for marketing efforts across social media channels - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Promotion: Market event via social media tools - Speaker Profiles: List information about event speakers - Sponsor Pages: Provide sponsors with dedicated digital space within event website - Sponsorship Management: Raise funds via sponsors and grants - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Ticket Brokering: The resale of tickets based on demand and availability - Ticket Reservations: Create and manage ticket reservations for various events - Ticketing: Customize, sell, and distribute tickets - Venue Management: Includes all operations and activities associated with a physical space or location that is used for hosting events - Video Conferencing: Connect with meeting participants remotely over video - Video Streaming: Allows users to view videos without downloading media files - Virtual Lobby: Virtual waiting area for attendees - Visitor Registration: Make a list and register visitors - Volunteer Management: Manage volunteer information and direct volunteer resources - Wait List Management: Record, update and manage waiting lists - Watch List: View and track activity related to an individual, transaction, etc. - Website Management: Built-in website builder or integration with third-party site --- Get Advice We can help you find the software with the features you need. Features 4.6 (44) 4.6 Based on 44 reviews ## Pricing Value for money 4.7 (42) [View pricing plan details](https://www.capterra.com/p/134456/Handbid/pricing/) Handbid Subscription Chat with us for a quote It includes: - Mobile bidding (iOS, Android & web — no app required to bid) - Silent, live & online auction formats — in-room, virtual, or hybrid - Event ticketing & registration with tap-to-pay check-in (single admission, tables & sponsorships) - Unlimited items, guests & bidders - Paddle raise & in-room donations - Donations & text-to-give - Fixed-price & event-only items — merchandise, drink tickets, drawing tickets - Peer-to-peer fundraising events - Secure payment processing - Real-time bidding activity & fundraising reporting - Structured onboarding & expert support team - Event-night phone support — reach a real person Handbid Enterprise Custom Quote Available It includes: - Unlimited auctions & sales events with custom-branded iOS, Android, and web apps - Dedicated hosting for scale, performance, and enterprise security - Complete white-label control: custom domains, branded emails, SMS sender IDs, push notifications - Frictionless guest experience: one-click registration, saved payment methods, personalized dashboards, VIP tiers - Flexible sales tools: paddle raises, fixed-price items, merchandise sales, delivery & fulfillment - Optional enterprise add-ons: Stripe Tax, multi-org management, analytics integrations - Organizer tools: real-time dashboards, reporting, and analytics - Concierge implementation & live event support with after-hours hotline Value for money 4.7 (42) 4.7 Based on 42 reviews ## Integrations [ Docusign](https://www.capterra.com/p/121506/Docusign/)[ Stripe](https://www.capterra.com/p/123889/Stripe/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/)[ Bloomerang](https://www.capterra.com/p/131207/Bloomerang/)[ Salsa Engage](https://www.capterra.com/p/114212/Salsa-Engage/)[ Docusign CLM](https://www.capterra.com/p/119589/DocusignCLM/)[ Chariot](https://www.capterra.com/p/266325/Chariot/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (43) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (43) 4.7 Based on 43 reviews ## User reviews Overall rating 4.7 Based on 44 reviews Filter by rating 5(37) 4(4) 3(0) 2(3) 1(0) Mentioned topic Sorted by most recent Dave J. Director Environmental Services ### "Conservation auction " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 4, 2024 They were great to work with and made the auction so much easier on everyone. Pros The ease at which you can utilize this team and the amount of funds they help you bring in to your organization. Cons It just cost more than our team doing it ourselves. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Marketing Non-Profit Organization Management ### "Great Software - Poor Business Process and Ethics " 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 January 27, 2023 Poor business ethics - They do not stand by what they promise and take no responsibility. I had a good experience with the sales rep,\[sensitive content hidden\]. \[sensitive content hidden\] seemed great and provided a thorough demo and training. The software seemed great and had the two things we needed in one app. I got the software and paid. After getting the software, I was told it would be an additional $200 for the feature we needed - the feature that was promised by the sale rep, and that was made VERY CLEAR was included. The unethical practices were pushed by an\[sensitive content hidden\] which may be a real person, or might be a made-up customer service name, I can't be sure. It ppears their practice is to make promises, get your money, then withhold various options, of which the software is useless without, and have a third person, in this case, the\[sensitive content hidden\], tells you it will be $200 more. I even offered to work with them, and said I would agree to pay $100 more, despite the issue being 100% on their end, and they refused. They even said there could be no refunds if we canceled...despite again, they're lying and the issue being 100% on their end. With all that said, no matter how good the software is, I can not recommend working with them. The product is great once you figure out how to use it, and the price is reasonable, but you'll never know when various options will be held hostage for more money. Pros The experience for the end user is great. Great tool for auctions. Cons It is difficult to set up, and not intuitive, but, their demo is very good at explaining how to use all functions, and there is a wealth of "how-to" videos to help you do anything you need within the software. You will have to allow more time to set this up than you will any other software, but, once you do, it does appear far more robust than their competitors and with a very good end-user platform. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Director of Operations Education Management ### "Do not recommend this software for the price and challenges" 2.0 Overall Rating 2.0 2.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 3.0 3.0 Likelihood to Recommend 0/10 February 3, 2022 Not pleasant and lots of wasted man hours. Our event manager spent at least a week's worth of time resolving issues and logging support tickets. Having used various auction software programs in my 15 years of working in the non profit world, I've never experienced the challenges and headaches as we did with Handbid. I believe many technology issues are often user error but when over 25% of your guests cannot seamlessly access the Handbid system there has to be some responsibility taken by Handbid to help reach a resolution. Pros We purchased this software because it supported both auctions/events and peer-to-peer fundraising. Handbid's support team was very responsive and helpful. Cons We experienced a lot of technical challenges with the software, including; 25% of our guests had challenges of logging in, accessing their tickets, editing guests. Display sheets won't print if you have HTML in your descriptions but the tutorial does not tell you this. Our point person after the sales process averaged 7 days to reply to an email and did not provide a phone # as another way to contact. The contract is vague on what the 125 items that come in the basic plan. This number is both your silent and live but also games, for sale and raffle items. To add more costs $300 and Handbid will get you on additional add ons. These are a few examples of the challenges and I've done auctions for over 15 years and used several different software (Greater Giving, One Cause, qTego) programs and Handbid by far is the worst. Reasons for choosing Handbid Price. Sales process and promise the registration process for our guests would be seamless. They support peer to peer fundraising and Qtego which we had used for past 2 years did not support P2P fundraising. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM Jeanine M. Board Member Non-Profit Organization Management ### "Digital Auction Software" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 1.0 1.0 Likelihood to Recommend 4/10 September 7, 2020 Handbid has allowed us to take our auction online. But I'm not sure we couldn't have done the same thing via FB Marketplace. Pros We used this software because they are partners with MobileCause. So that was what we liked most. They supposedly worked seamlessly with our fundraising software. Cons We have been underwhelmed with the partnership between the two and the general ease of use of Handbid. Customer service is slow, if they answer you at all. Our users find the software clunky and slow. With COVID, we have had to our auction and event completely virtual and Handbid was not ready for that transition. This was our first year with MobileCause, so we learned that brand new software--then we had to turn around and learn a brand new software program with Handbid. We are a small nonprofit, so it was pretty overwhelming. Reasons for choosing Handbid We were told this would be seamless and easy. That has not been the case. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LF LeKeshia F. Development Director Non-Profit Organization Management ### "Handbid" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 10, 2019 We love Handbid and usually run anywhere from 50-75 items on it three times a year for our event which gets viewed nationally using Handbid. Pros This is used for our event silent auction and runs 3 week prior to the event as well as used the night of the event for our live auction. We love the ease of setting up the items as well as for the bidders the process all the way through is very smooth. Cons We don't have any cons using this and love the feasibility of having everything on line versus in the past at the event on clipboards. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KK Kourtney K. Fundraising Director Non-Profit Organization Management ### "Handbid is so helpful!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 30, 2019 So far we love Handbid and look forward to using it more in the future! Pros We are throwing our first annual fundraising event and we invested in Handbid. So far it has been amazing and is going to make the auction portion seamless. Cons My only complaint is that I wish they did not restrict the number of auction items for the basic package. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CD Celina D. Operations Associate Non-Profit Organization Management ### "It's Ok" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 July 23, 2019 Pros I like that Handbid allows customization of auctions based on individual event needs. You can also customize the allowed time for bids to be entered, when the auction is over, etc. Cons I think overall the software is a bit confusing and not very easy to use, especially for customers. It carries out its purpose, it's just a bit confusing. Reasons for choosing Handbid I was not on the purchasing end, I just help train people on how to use it and implement it for certain events Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MT Marisa T. Administrative Assistant Education Management ### "Handbid is a great online auction resource" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 12, 2018 Everyone I've worked with at Handbid has been very helpful and friendly. The bidders in our auction appreciated the service Handbid offers and the ease of easing the website and mobile app. Pros I've used Handbid for several years now and I love the ease of it. The interface is quick and easy to get onto and jump right in whether you are an administrator adding details for your auction or you are logging into the phone app to bid on an auction. Cons For our non-profit, the fee for credit card payments was an unfortunate expense but understandably so given Handbid has to recoup their credit card processing fees. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DB david B. computer systems administator Non-Profit Organization Management ### "Great looking auction " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 7, 2018 Work great and everyone was able to bid. Pros This software looks really good and modern. Its a little harder to learn but once you have the hang of it. its really powerful and you can do a lot with it. I love you can steam the stats for everyone to see at your event. has lots of options to customize your auction. Has great customer service Cons I with you had more control over the pictures to be able to resize the in the program. That's my only con of this great software and its easy fix with bulk resizing software. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Sahil V. Associate Business Analyst Computer Software ### "It is the best software for events related to auctions." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 July 30, 2018 Pros So far i have used so many bidding apps but this is the best one among them.I am using this app from past few months you can bid from anywhere across the globe in this app.Its very convenient for the sellers or auction organisers as well.They can invite bunch of people to their auctions without doing any physical work and the user interface of this app is very attractive yet simple. Cons I haven't come across any serious issue so far but there should be a feature to invite those bidders which were active in our previous auctions. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/134456/Handbid/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.