Who Uses This Software?

We're used by schools, universities, churches, sports teams, non profits, utility companies, and many different types of groups. Basically anyone who has a group of people that need to be notified.


Average Ratings

28 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $7.49/month
  • Pricing Details
    We offer credit packages, monthly plans and custom pricing packages.
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • OnTimeTelecom
  • www.dialmycalls.com
  • Founded 2007
  • United States

About DialMyCalls

DialMyCalls lets you easily send a phone call, text message, and/or email to a group of people instantly. With our web-based system you simply add your contacts, record a message, and send it out! You'll get a complete detailed report showing what happened on every single call or text message. We also offer advanced features like polling, Push To Connect, RSVPing, Push To Record, and a variety of other features. Try us out for free today and see why so many people choose us!


DialMyCalls Features

  • Contact Management
  • Geo Targeting
  • Mass Notifications
  • Scenario Planning
  • Templates
  • Two-Way Communication
  • Appointment Scheduling
  • Calendar Management
  • Email Reminders
  • IVR / Voice Recognition
  • Online Booking
  • Payment Reminders
  • Recurring Appointments
  • Rescheduling
  • SMS Messaging
  • Two-Way Messaging
  • Call Center Management
  • Call Recording
  • Call Reporting
  • Call Scripting
  • Lead Management
  • Power Dialer
  • Predictive Dialer
  • Preview Dialer
  • Progressive Dialer
  • Surveys
  • Accounting Integration
  • Attendance Tracking
  • Built-in Accounting
  • Child Check-in
  • Event Management
  • Member Directory
  • Member Portal
  • Multi-Site Management
  • Online Giving
  • Pledge Management
  • Small Group Management
  • Volunteer Management
  • Activity/News Feed
  • Audio / Video Conferencing
  • Blogs
  • Chat / Messaging
  • Employee Directory
  • Event Calendar
  • File Sharing
  • Knowledge Management
  • Newsletter Management
  • Surveys & Feedback
  • Blogs
  • Chat/Messaging
  • Email Management
  • Employee Directory
  • Event Calendar
  • Newsletter Management
  • Photo Gallery
  • Social Sharing
  • Survey Management
  • Telephony
  • 2-Way Messaging
  • Contact Management
  • Mass Texting
  • Message Personalization
  • MMS
  • Mobile Coupons
  • Mobile Keywords
  • Polls/Voting
  • Reporting/Analytics
  • Scheduled Messaging
  • Shortcodes
  • Text-to-Win
  • Auto Dialer
  • Call Center Management
  • Call Monitoring
  • Contact Management
  • Inbound Reporting
  • IVR / Voice Recognition
  • Outbound Reporting
  • Predictive Dialer
  • Telemarketing Management
  • Voice & Data Integration
  • VoIP

DialMyCalls Reviews Recently Reviewed!


Great Product, needs a little tweeking. :0)

Feb 28, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like most of the DialMyCalls software:

- User Friendly;

- Response time is immediate, amazing!;

- Great access to reports, reports provide a comprehensive receipt of calls made;

- I love the fact that I can create caller groups to organize my contact list better, (super nice);

- Cuts my workload in half;

- Customers response is positive;

- Made affordable. Perfect for small busnesses, like ours. I truly appreciate that, too, being I am paying out of pocket so that my boss dosen't reject the concept due to budget.

Cons: What I least like about DialMyCalls software:

- The Spanish recording feature has a glitch, when I pick the Spanish language The male voice is audiable and at a good pace. The female voice is rushed and fewer pauses. With that being said, still on the Spanish option when adding the "" feature to get a little gap between sentences, the original Spanish voices are cancelled out and the English voice is now reading the message, which totally distorts the message. It gives it horrible "Gringo" sound effect. It's funny as hell, but not usable, therefore there is no feature to allow Spanish messages created to make necessary audio adjustments;

- There is no way of pulling up the written portion of a recorded message to make adjustments after it has been created;

- Reports do not include the name of the contact, only the phone number;

- When creating a new broadcast, there is no way of returning to the previous step without having to start over;

- When adding multiple phone numbers, it will not allow to duplicate a name, (what is up with that?) Nor, does it have the capacity to add duplicate phone numbers on the single contact.

Overall: Thank you for the opportunity to share this with you. Good luck! Overall, great product. I am very happy with it.

Capterra loader

Great for text blasts to keeping the staff in the loop of events

Dec 20, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Taking advantage of the credits plan for text messages vs. a monthly service fee helps make it more affordable and apt to be used. It is a great program for small and medium size businesses to be able to sue with out the large overhead of some programs.

Cons: When setting up the program it can at first be overwhelming. But if you take your time and follow the FAQ and think out what you need vs. want it s tarts to make sense and becomes easy to use.

Overall: I have used several different programs at different cost and different companies. I have found that this one is by far the better fit for the needs we have for it. I can see where it can keep the staff and partners informed with a simple text blast as well as able to be setup as a good marketing tool for clients without spamming them either.

DialMyCalls is easy & inexpensive

Dec 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: DialMyCalls is simple to use, it's fast and inexpensive. Unlike other companies, DialMyCalls requires no long term contracts, no large deposits or credit checks, and the simple instructions and ease of use allows you to use it when needed without having to locate instructions on how to send a blast email if you forget. Adding funds to your account when needed works well for us.

Cons: More characters allowed would be a plus.

Overall: Our firm uses DialMyCalls for inclement weather and emergency notices. We also use it as notification when one of our offices is closed. Prior to using DialMyCalls, we sent notices by email which may have been missed by many employees. Everyone receives and pays attention to the texts and is aware of what's going on in real time.

Capterra loader

Great Product

Dec 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use, really quick to get out a message and priced very inexpensively

Cons: Nothing comes to mind. We have not experienced any issues.

Overall: We are a not for profit organization and use the software to communicate transportation issues to the more than 900 individuals that we serve. The product allows me to get the word out for an emergency weather closing or delay in a very efficient manner. The people we serve and our employees have become dependent upon the calls and texts. We also recently started sending out advocacy information to our families. The best price product on the market

Great Way to Keep Congregations Updated

Jun 04, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This is a quick and easy way to send robo-calls to your church members. Update them on severe weather, the weekly activities, or special events. Can be used on a desktop or via smartphone app. Offers both text, voice and voicemail options. You can record your own voice or use the robo-voice features.

Cons: If you use this less than once a week, buy the pay-as-you-go credits rather than the flat monthly fee.

DialMyCalls is a great system to keep touch with everyone in multiple networks!

Jan 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: DialMyCalls is very cost effective all while having the ability to send mass phone calls, texts, and emails to multiple contact groups quickly.

Cons: The app needs some updating as far as the overall user interface and ease of use. When searching for contacts you can only see 10 at a time and when you have a group of 1,000 and are not able to search for a specific person on the app it makes it time consuming to look up information.

A real time saver

Dec 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I don't think our group could function effectively without DialMyCalls. I remember what is was like years ago when we had ineffective and time consuming phone chains that took hours to accomplish what now takes minutes.

We are so thankful for this company.

Cons: Can't think of a thing. They keep the service current and customer service is excellent.

Overall: We have no problems whatsoever with this company and highly recommend it to anyone needing the service they provide

Kiwanis Loves Dial My Calls

Dec 26, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease of use

access from smartphone is just as easy as from desktop

very reasonable price

Cons: i really have not found anything that is an issue

Overall: we have used Dial My Calls to announce to our Kiwanis Club members the weekly meeting information for over probably 6 years. And its simple and quick to use for fast, emergency notifications.

Easy, effective client contacts

Feb 27, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is quick and easy to record a message and set up calls. The cost is very reasonable. There seems to be good customer support available, but I never needed it because the system was so easy.

Cons: Setting up contact groups was a little confusing at first.

Overall: We use DialMyCalls to contact clients of a volunteer tax preparation service. The calls remind clients of their appointment and what documents to bring. We have much less trouble with missed appointments and the clients are better prepared.

Dial My Calls

Dec 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: easy to use from any device; speed of calling; customer service.

Cons: We don't have any complaints at this time...

Overall: Went from a slow single-call calling systems to online system which calls and texts messages as soon as we hit send. We love it!

Amazing .... wasn't sure at first but after my 1st use --- WOW!!

Dec 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use. When I had a questions, customer service was right there for me.

Always adding new features to make our job easier.

Cons: Haven't found a reason to not like this software.

Overall: Saves so much time and employee cost in making the calls that had to be made to many prospects.

Time saver

Dec 20, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The amount of time saved by sending out one call instead of hundreds of individual calls

Cons: The site maybe slow to load due to large number of graphics on the page

Overall: Positive since day one. Quick response to questions. Also liked how you could test the software before spending money.

A must for working with volunteers

Feb 22, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: You can build groups to select a circle of volunteers with one click. New contacts are easy to add.

Cons: The phone ap is difficult to use on the road. This can be overcome by planning when a laptop is available to set everything up except the message.

Overall: I use DialMyCalls for our Church and its ministries. It is a necessity for our food pantry which depends on rallying volunteers to unload our supply truck and preparing for community distribution. In weather situations such as bad weather cancellations, alerts can be recorded and distributed in five minutes. Cost is negligible. A great bargain for any Church who needs to contact circles of volunteers.

Capterra loader

Our go to telecommunication software

Mar 24, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The things we like most about this software is it ease of use, price points, and the ability to both use the app on our phones or the website on the computer to communicate with our audience.

Cons: The only negative thing that we could comment on is the need to completely block a person in the group if we need to send a message concerning that persons family or loved one.

Overall: We use this software to communicate things such as health updates, church reminders, and emergency alerts for our church family. We have found it to be one of the best services we could have ever invested in as a church.

Great for reminder calls

May 23, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: This software is relatively easy to use. You can schedule weekly automatic calls that can be automated or recorded with your own voice.

Cons: Adding in multiple phone numbers to schedule automatic calls to groups can be relatively time consuming, but once it's done it's done which is nice.

Dial My Calls is a great tool for any organization

Apr 16, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Where do I start? I love all of the features this system offers such as different groups for contacts, multiple ways to record, various options to purchase credits, automated opt out recording, text messaging options, and the list goes on!

Cons: The only thing I dislike is the functionality of the app. It could be updated to have a better user interface and better efficiency.

Overall: We are able to send out mass alerts when something needs to be changed and have benefited by keeping everyone connected.

Does just what I need

Dec 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's very simple to use and easy to train others to use it. For all the times that we've used it the job was done perfectly every time. We use it for snow and other emergency notifications to employees so reliability is critical.

Cons: There is nothing that I can think of that I dislike.

Great Service!

Dec 20, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use with lots of different communication options--voice, email & text!

Cons: Not as easy to export lists to ther services.

Overall: Awesome service for those wanting to communicate and impact large and different groups of people.

Church Review

Jan 19, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that the software is pretty easy to use and works really well. This week we had a lot of snow and sent a message to members that church service was moved from Sunday to Friday. We wouldn't have been able to accomplish the date change without the software.

Cons: It makes it a little difficult to reach older members who don't answer phone numbers they don't recognize.

My Experience with Dial My Calls

Dec 24, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The quickness with which I am able to verify that people received the call.

Cons: In the section where you add a new contact, the phone number line was confusing. When you began typing the area code, several examples would pop up. if you selected one, it would enter the three digits in th box for area code and the next box, also. Would have to correct ie all the time.

Overall: It has been great to send out a message and know that everyone involved got the same information, immediately. It has been a great asset to our communication.

Dial My Calls

Dec 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I can reach a multitude of customers in one call. I like that I can use my own voice and that the phone number displayed is my business line.

Cons: For me I have to remove all my previous contacts and load new ones each time. Not to much of a big deal.

Overall: I like that I don't have to call over hundreds of customers. This software save me time and hourly wages. You can split up your call list so you can handle whatever load you want. Also, you can set a time and day to send your message.

This software is easy to set up and easy to use. The options for purchasing points is easy and has many options.

In addition you can review how many customers answered the phone and how many went to voice mail.

Good for Text Blasts and ability to pay as you go

Feb 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: We used this to send a text message to our list. it was very simple to use and you did not have to buy into a monthly plan. The options were cost effective. Wish they had covert voicemail but they don't, however they do have regular recorded calls they can blast out to your lists.

Cons: message had a character limit costing you more for longer messages, making it difficult for us to fit our weblink which we had shortened. Also they don't have the ability to leave a vm on phone without the phone ringing. So had to buy another service SlyBroadcast for this ability.

Fabulous Tool for Churches!

Aug 03, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: For a small congregation, the low cost of this software and it's wonderful usefulness can't be beat!

Cons: That I didn't find out about this software sooner!

Great site for making large number of calls & email to organization members

Dec 26, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: The ease of making recordings and scheduling phone calls

Cons: How to update the database so that we do not need to check every name but reload updated database

Overall: Notifying members of what is happening

Makes Automated Calling a Snap!

Dec 27, 2018
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use platform

Easy to generate relevant reports

Easy to schedule outgoing calls from office or on the road

Cons: I have multiple locations, and for each one I have a separate account. It would be nice to have one umbrella account from which I could administrate all of my locations.

Overall: DialMyCalls allows me to reach out quickly and efficiently to all of my customers, and in a cost-effective manner. I'm really happy with their product and pricing.

Great time saver

Feb 27, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I can, inexpensively, broadcast a message to all or a portion of the members of my organization in just a couple of minutes. This software saves me hours of phone calls and getting stuck in time consuming small talk when a member answers the phone. I love this software and recommend it to anyone in charge of communicating to members of a non-profit organization.

Cons: I have no complaints about the software. I have no complaints about this software.

Overall: Frequently, I need to remind members about an upcoming meeting or a change to a meeting time or location. Many of our members do not use email or texting, so the only solution is to call them. This saves me making 20 to 30 phone calls each month.

Increased Program Attendance

Jan 04, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: This program has been a great way to send text reminders to our members to send links for program registration. It has increased our average evening program attendance by 25%.

Cons: We have not had any complaints about this program. Great resource!

My review

Dec 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use combined with the good value for the money.

Cons: If I had to choose something, it would be that messages longer than 30 seconds double the unit cost.

Overall: A great service that allows us to quickly contact members with time sensitive information.