--- title: "JadeTrack Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about JadeTrack Software - reviews, pricing plans, popular comparisons to other Public Works products and more." source_url: "https://www.capterra.com/p/134494/JadeTrack/" page_type: "product" language: "en" --- # JadeTrack Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) JadeTrack ## What is JadeTrack? Energy efficiency and sustainability strategies shouldn't be complicated or costly. JadeTrack is a cloud-based platform that combines automated utility bill management, ENERGY STAR facility benchmarking, real-time monitoring, and sustainability reporting with a customer success team to guide you, every step of the way. Get clarity on utility data, improve decision making, and capture savings. ## What is JadeTrack used for? [Energy Management](https://www.capterra.com/energy-management-software/)[Facility Management](https://www.capterra.com/facility-management-software/)[Utility Billing](https://www.capterra.com/utility-billing-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $1500 Other, Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for JadeTrack?[Manage this product listing](https://www.g2.com/products/jadetrack/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### JadeTrack 4.8 (11) VS. [4.4 (333)](https://www.capterra.com/p/157262/QuickBase/reviews/) Starting Price $1500 Other, Per Year Starting Price $35 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (11) Ease Of Use 4.1 (4) Value For Money 4.6 (11) Value For Money 4.1 (4) Customer Service 4.9 (11) Customer Service 4.3 (4) ## JadeTrack alternatives Highest Rated [NovaVue](https://www.capterra.com/p/246212/NovaVue/) [5.0 (4)](https://www.capterra.com/p/246212/NovaVue/#reviews) Starting price $250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/246212/NovaVue/) [WatchWire](https://www.capterra.com/p/159375/WatchWire/) [4.8 (16)](https://www.capterra.com/p/159375/WatchWire/reviews/) Starting price $100.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/159375/WatchWire/) [facility (24)](https://www.capterra.com/p/10012837/facility-24/) [5.0 (1)](https://www.capterra.com/p/10012837/facility-24/#reviews) Starting price $19000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/10012837/facility-24/) [Facilio](https://www.capterra.com/p/175300/Facilio/) [4.0 (25)](https://www.capterra.com/p/175300/Facilio/reviews/) Starting price $10000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 80% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/175300/Facilio/) ## FAQs about JadeTrack Overview ### Which roles and teams benefit most from JadeTrack? JadeTrack is most used by operations leaders, energy managers, program managers, and business development executives who need visibility into performance and project execution. Engineering and mobility teams rely on it to track energy initiatives, optimize processes, and support adoption planning, while executives use it to guide decisions and monitor organizational outcomes. Answer based on 11 reviews Overview ### What company size and specific industries is JadeTrack built for? JadeTrack is designed for organizations of any size, from small teams to enterprise companies, across all industries that operate facilities. It fits businesses that need automated utility data collection and hands-free reporting, regardless of sector. Features and Usability ### What are the key features of JadeTrack? JadeTrack includes real-time monitoring and real-time analytics, plus reporting tools such as ad hoc reporting, customizable reports, and real-time reporting. It also offers compliance management, audit management, cost tracking, meter tracking, emissions monitoring, energy management, greenhouse gas tracking, and waste management for environmental and facility oversight. Getting Started and Support ### What training and onboarding options does JadeTrack offer? JadeTrack provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover group learning, documentation offers written reference material, and videos provide self-paced walkthroughs. Getting Started and Support ### What customer support options does JadeTrack offer? JadeTrack provides email/help desk, phone support, and chat. No reviewer feedback about support experience is available in the catalog data, so no claims can be made about response times, helpfulness, or common frustrations. The listed channels are the only confirmed support options. ## Features AI summary Based on 1,961 Public Works reviews Capterra data shows that buyers of facility management software rank the following features as their top priorities: - **Maintenance Management** (**44%** of reviewers rated this feature as critical) - **Work Order Management** (**55%**) - **Maintenance Scheduling** (**45%**) JadeTrack supports **Maintenance Management**, giving teams a way to track upkeep activities and keep facilities running reliably. However, it does not include **Work Order Management** or **Maintenance Scheduling**. Instead, it offers **Real-Time Data** (**42%**), which gives teams up-to-date visibility into facility conditions and ongoing activity. This can help businesses respond faster to issues, improve day-to-day oversight, and make maintenance decisions with better timing. Maintenance Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage, maintain and track the performance of assets and equipment Real-Time Data 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Receive data and information in real time Billing & Invoicing 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Customizable Reports 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Alter the layout and content of reports Data Import/Export 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Import and export data to and from software applications Document Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Store, manage, and track all electronic documents in a centralized location JadeTrack 31 features ### All Features - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Benchmarking: Compare key metrics for the business against prominent players in the industry - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contract/License Management: Track, store, and access client contracts or licenses - Cost Analysis: Analyze and calculate business costs - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Customer Management: Store and organize information about customers and previous interactions - Customizable Reports: Alter the layout and content of reports - Data Import/Export: Import and export data to and from software applications - Document Management: Store, manage, and track all electronic documents in a centralized location - Emissions Monitoring: Monitor emissions and environmental data trends and measure the impact on climate and community health - Energy Management: Track energy consumption and/or manage energy-saving measures. - Environmental Compliance: Guidelines for conforming to environmental laws, regulations and requirements - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - Facility Asset Management: Manage and track high-value assets including office equipment, furniture & more - Greenhouse Gas Tracking: Track, calculate, and report on greenhouse gas (GHG) emissions - KPI Monitoring: Tracking the status of previously identified performance measurements - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Metered Billing: Integrated or built-in billing calculated by customer usage levels of a product/service - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Reporting: Active reporting of data and metrics - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Risk Management: Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties - Stakeholder Engagement: Keep stakeholders engaged via communications, reports, surveys, etc. - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources - Waste Management: Track and report on waste management and disposal processes. - Weather Normalization Reporting: Track and measure the impact of weather on energy consumption --- Get Advice We can help you find the software with the features you need. Features 4.6 (11) 4.6 Based on 11 reviews ## Pricing Value for money 4.6 (11) Basic $1,500 Other,Per Year Value for money 4.6 (11) 4.6 Based on 11 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (11) 4.9 Based on 11 reviews ## User reviews Overall rating 4.8 Based on 11 reviews Filter by rating 5(9) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AK Alessandra K. Fundraising and Development Non-Profit Organization Management ### "Paid for itself immediately! " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 13, 2023 Excellent :) Pros The graphics in the product made it extremely easy for me to present our data to folks in upper management! Cons I thought the product was perfect for what we paid! Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Richard D. Program Manager Construction ### "Helped us take the Leap" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 28, 2020 At the end of the day JadeTrack helped my company offer a better service and product to our customers. Their platform allowed us to automate tasks which freed up resources so we could focus on our core business. When you couple all that functionality with JadeTrack's stellar customer support staff you end up with an amazing product but more importantly a great partner. Pros The JadeTrack platform was able to take tasks which were traditionally done manually and automate them to save our staff time which we could use to focus on our clients. For example, collecting historical utility bill data for all our customers was EXTREMELY time consuming and often left room for user error. Using JadeTrack this data was collected automatically and was continually checked for accuracy. The platform also had the ability to audit the information sending an alert to our team when things were outside the norm. The product's online portal is also something that was really impressive. Working with the JadeTrack team we were able create a custom forward facing dashboard which turned complex data into easily digestible content for our clients. Not to mention it’s direct integration with the ENERGY STAR portfolio manager...again a time saver for us to not have data existing in multiple locations. All that functionality aside, one of the biggest benefits of the JadeTrack platform was the ability to easily integrate Real-Time data for utilities such as electric, gas and water. This additional data acted as another layer of information for our team and clients allowing us to identify, analyze and solve issues before they turned into costly problems. Cons Not much to complain about here. Any problems we may have had over the past few years were quickly resolved by the support staff. The JadeTrack team also listened to our feedback and continued to develop the tool to meet our company specific needs. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. PS Patty S. Senior Energy Engineer Construction ### "JadeTrack Makes Detailed Analysis Easy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 24, 2020 JadeTrack makes it very easy to manage our portfolio's energy & sustainability goals. The software is easy to use yet very powerful for detailed analyses. Real-time monitoring helps us uncover and correct wasteful operating practices, saving us real money on our utility bills. Pros JadeTrack is a seamless platform with all of the key energy benchmarks & historical data that we need for each building. JadeTrack's data can be used both for a quick check-up on a building's energy performance, as well as a deep dive into trends and analysis with real-time monitoring. The utility data is automatically updated with each month's bills so we can track whether our buildings are getting better, staying the same, or need to improve. Cons JadeTrack is a well-designed, user-friendly platform. I have no negatives. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Justin E. K. Director of Opportunity Development Renewables & Environment ### "Data - measure it and see it" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 26, 2020 We're beginning to use it to help manage our client onboarding process and develop reporting for future enagements. Pros Data can be interpreted in different ways, the tool helps to sort it and share it. Heat map is great to see big picture trends. Cons Navigating the choices and menus is not always intuitive Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ZG Zack G. President Facilities Services ### "Real Time Energy Data" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 23, 2020 Overall JadeTrack was very responsive and helpful in proposing a system that is functional and that will provide my team and I useful energy data. Pros The displays and reports available are much easier to read and glean useful information from than monthly utility bills. Cons There is nothing I can think of yet that I would change or add. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. SS Samantha S. Energy Manager Government Administration ### "It beats tracking data manually with a stick" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 March 19, 2020 The challenge is in verifying what had been set up before me is accurate in its reflection of meters and accounts per site. On-site verification is slow going. Customer service always gets back to me but sometimes it takes a few days. Pros We have 1,089 accounts and I could not track these accounts without this system. I absolutely love that it connects with Portfolio Manager. It is nice that we can see actual bills for two of our main utilities. The real-time monitoring for a few of our accounts is awesome. Cons It is a little tricky to match visually with Portfolio Manager because I can't effectively search JadeTrack by address or common name of the building. This feature would be nice. It would also be better if you could add notes in a place that was easier to view. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AS Alex S. Smart Mobiility Adoption Manager Environmental Services ### "Great Product, Great Team!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 19, 2020 Excellent customer service and the team is highly talented. Pros The JadeTrack team worked with us to customize our real-time energy use display to align with our brand, maximize educational impact, and ensure content accessibility for visitors with a wide range of knowledge coming to the Smart Columbus Experience Center. Cons We worked with the JadeTrack team to address any concerns we had with the energy use dashboard and we happy with the product. Reasons for choosing JadeTrack JadeTrack is a well respected local company with proven high-quality results. A partnership was a no-brainer! Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. NR Nathan R. Operational Excellence Coordinator Education Management ### "Great monitoring. I think competitors are catching up with more technology and competitive pricing.." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 22, 2018 Pros Great monitoring. Good staff that knows creative solutions. Helps identify spikes and when energy is used and not used. Cons I would say that the more important thing here is that there is competitors joining this market with equivalent or better technology at a smaller price though... Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BA Brian A. Partner Facilities Services ### "I have seen many installations of JadeTrack and can say it is has the absolute best user experience!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 22, 2018 JadeTrack allowed us to see what was hidden. Understanding how a building lives and breathes is the first step and best way to maximize facility efficiency. Pros The single best feature of JadeTrack is the combination of powerful analytical tools with a platform that is simple and easy to use. The JadeTrack team has made the system easy to log in to, easy to understand, and easy to use to drive real results. In addition, the alarms allow the system to work for you even when you aren't logged in. All this makes the rate of successes using this system much much higher. Cons After the initial data stream package of 1-2 datasets, it would be ideal if the additional data stream cost were significantly lower. If it were, we could more fully integrate other data streams in a plant or building and leverage the system much further. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Josh F. Development Engineer | Co-Founder Facilities Services ### "Great product that is informative, and easy to use." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 18, 2018 Annual fees require an ongoing trust and partnership with JadeTrack, but this also makes it easy to step away from if for any reason you are unhappy. Pros Ease of use and the ability to see all managed building in one place makes this a go to platform for solution providers. In addition, the alarm capabilities help even the least experienced users identify problems in their buildings that may go unnoticed for months or longer without this system. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/134494/JadeTrack/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.