# SALESmanago Marketing Automation Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about SALESmanago Marketing Automation Software - reviews, pricing plans, popular comparisons to other Marketing Automation products and more. Source: https://www.capterra.com/p/134496/SALESmanago --- # SALESmanago Marketing Automation Software Review 2026: Features, Integrations, Pros & Cons Last updated on February 17, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) SALESmanago Marketing Automation ## What is SALESmanago Marketing Automation? We’re a European SaaS company helping mid-market eCommerce businesses grow sales through deep customer understanding and seamless omnichannel interactions. Our AI Customer Engagement Platform collects real-time data on transactions, preferences, and website behaviour within an integrated Customer Data Platform. These insights power our Omnichannel Marketing Automation and AI-driven personalisation, enabling teams to automate orchestrated customer journeys across multiple channels. Our platform, co-developed with eCommerce marketers, introduces innovative tools across four areas: Audiences to centralise customer data, Web Experience to turn visitors into leads, Channels to deliver messages across multiple touchpoints, and Recommendations to boost conversions with AI-driven suggestions. This infrastructure, trusted by over 3,000 mid-size businesses, is designed for hyper-personalised experiences while supporting the scalability of mid-market organisations. More info on salesmanago.com ## What is SALESmanago Marketing Automation used for? [Email Marketing](https://www.capterra.com/email-marketing-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/)[Customer Data Platform](https://www.capterra.com/customer-data-platform-software/) Top alternative Featured Overall rating Based on 248 user reviews Reviews sentiment Positive 90% Neutral 7% Negative 3% Starting price €378 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for SALESmanago Marketing Automation?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://salesmanago.com&name=SALESmanago Marketing Automation) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### SALESmanago Marketing Automation 4.5 (248) VS. [4.6 (3,478)](https://www.capterra.com/p/132996/brevo/reviews/) Starting Price €378 Per User, Per Month Starting Price $9 Usage Based, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (243) Ease Of Use 4.6 (3,466) Value For Money 4.4 (217) Value For Money 4.5 (3,045) Customer Service 4.5 (240) Customer Service 4.5 (3,046) ## SALESmanago Marketing Automation alternatives [4.3 (2,926)](https://www.capterra.com/p/31898/Constant-Contact/reviews/) Starting price $12.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.5 (6,235)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars Highest Rated [4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.3 (711)](https://www.capterra.com/p/75130/Marketo-Lead-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 87% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/223643/SALESmanago-Marketing-Automation/alternatives/) ## FAQs about SALESmanago Marketing Automation Overview ### What problems does SALESmanago Marketing Automation solve? SALESmanago Marketing Automation solves fragmented customer data, manual campaign execution, weak segmentation, and disconnected omnichannel communication. It helps ecommerce, B2C marketers, CRM teams, and small marketing departments centralize behavioral and transactional data, automate lead nurturing, abandoned-cart recovery, and reengagement flows, and personalize emails, pop-ups, web push, and onsite content to improve conversions. Answer based on 177 reviews Overview ### Which roles and teams benefit most from SALESmanago Marketing Automation? SALESmanago Marketing Automation is most used by marketing teams, e-commerce managers, project managers, and business leaders. Marketing specialists run segmentation, email campaigns, and lead nurturing, while e-commerce teams personalize customer journeys and recover carts. Project managers coordinate campaign execution, and executives track performance, customer engagement, and revenue growth. Answer based on 221 reviews Overview ### What company size and industries is SALESmanago Marketing Automation built for? SALESmanago Marketing Automation serves mid-market B2C and B2B eCommerce companies, but 85% of reviewers come from small businesses and 11% from midsize firms. Reviewer usage is strongest in Marketing and Advertising at 26%, with additional presence in Retail and Telecommunications, each representing 5%. Answer based on 248 reviews Features and Usability ### What are the key features of SALESmanago Marketing Automation? SALESmanago Marketing Automation includes core features for omnichannel campaigns, such as workflow automation, email marketing, SMS marketing, and landing pages. Reviewers also highlight differentiators like customer segmentation, behavior tracking, customer profiles, product recommendations, and third-party integrations, which support personalized customer journeys and e-commerce-focused lead nurturing. Answer based on 122 reviews Pricing ### How much does it cost and what fees or limitations are included? SALESmanago Marketing Automation offers a Customised Package starting at €378 per month per user, with free onboarding, a free version, and a free trial. Reviewers describe pricing as reasonable or affordable for features and support, though some call it expensive, note added module costs, and mention a two-year contract. Answer based on 18 reviews Integrations ### Which third-party tools and platforms does SALESmanago Marketing Automation integrate with? SALESmanago Marketing Automation integrates with Magento BI and connects to ecommerce, CRM, support, and advertising platforms including Adobe Commerce, Shopify, Shopify Plus, BigCommerce, Salesforce Platform, Freshdesk, Google Ads, and Google Analytics 360. It supports over 20 integrations across online store management, customer data, and campaign tracking. Answer based on 51 reviews Getting Started and Support ### How easy is it to onboard and train a team on SALESmanago Marketing Automation? SALESmanago Marketing Automation offers onboarding through in-person training, live online sessions, webinars, videos, and documentation. Reviewers describe setup as clear and often completed within weeks for marketers and agencies, while newcomers, nontechnical users, and admins handling workflows or SMS features usually need more guided support and practice. Answer based on 39 reviews Getting Started and Support ### What customer support options does SALESmanago Marketing Automation offer, and how do users rate the experience? SALESmanago Marketing Automation offers email/help desk, FAQ/forum, a knowledge base, phone support, 24/7 live rep, and chat. Users often describe support as responsive, helpful, and involved during onboarding and issue resolution, though some report inconsistent expertise, slow replies on urgent tickets, and difficulty getting complex bugs resolved quickly. Answer based on 130 reviews Ease of use ### How easy is SALESmanago Marketing Automation to use? SALESmanago Marketing Automation feels intuitive for many marketing and e-commerce teams once the basics are in place. The platform offers broad automation, segmentation, and campaign tools, but that depth can create a learning curve. Some users find the interface and email editor less clear, while support helps teams get comfortable faster. Answer based on 47 reviews ## Who uses SALESmanago Marketing Automation? Based on Capterra reviews from the past 6 years Talk to a software expert to get a free software list tailored to your business needs Company size Based on 115 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 115 reviews Marketing 62% Marketing 62% Sales & Business Development 9% Creative & Design 6% Customer Services & Support 4% Others 19% Top industries Based on 115 reviews Marketing and Advertising 53% Retail 17% Apparel & Fashion 12% Telecommunications 10% Other 8% ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Marketing Automation 4.7 (62) 58.06% of 62 reviewers that rated this feature as important or highly important Automate workflows and trigger campaigns based on customer actions Email Campaign Management 4.6 (53) 77.36% of 53 reviewers that rated this feature as important or highly important Plan, execute, and analyze email marketing campaigns Segmentation 4.7 (29) 48.28% of 29 reviewers that rated this feature as important or highly important Group leads or contacts based on their specific characteristics Contact Database 4.7 (28) 75.00% of 28 reviewers that rated this feature as important or highly important Centralized database of stakeholders and their contact information such as names, address, phone number etc. Contact Management 4.6 (28) 53.57% of 28 reviewers that rated this feature as important or highly important Manage, organize, and store contact information Email Marketing 4.7 (28) 60.71% of 28 reviewers that rated this feature as important or highly important Create and send email blasts/campaigns SALESmanago Marketing Automation 96 features Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Application programming interface that allows for integration with other systems/databases Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Create and automatically send premade copy in response to customer messages Track visitors'/audience's responses across web pages and other optimized content Track and analyse user behavior within a system or network Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Plan and strategize marketing campaigns Set campaign schedules by selecting start, pause, and end dates Group campaigns by project, client, or campaign for better management. Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act Manage various distribution channels, build relations with channel partners, and track their performance Communicate using direct chat or messages within the system Track the amount of clicks on individual products to measure campaign results Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A report showing what actions customers perform A collection of customer information such as contact details, demographics, previous interactions, etc. Initiate interactions with customers by proactively starting conversations or providing informational content Visualize and analyze customer experience across all touchpoints and channels Record customer information, purchase history, and other notes Process of dividing customers into groups based on common characteristics Tool to send questionnaires to customers to gauge feedback Add customized logos and colors to align with company branding Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.) Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Combining data from different sources and providing a unified view Assemble applications and processes by dragging over and arranging pre-built components Send automated marketing emails based on user actions over a predetermined period Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience Plan, execute, and analyze email marketing campaigns Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Set up automated email sequences to streamline outreach and engage leads/contacts Pre-made examples and templates for emails Track delivered, received, and opened emails Predefined actions automatically performed on the occurance of specific events Ensure compliance with the General Data Protection Regulation protocols Add, edit, and manipulate HTML code directly Store and manage images Create landing pages or online forms designed to capture new leads and prospects Automatically identify and save contact information of potential customers Route and distribute your leads to third party buyers Manage the process of attracting and converting business prospects into leads Store information about leads or contacts and track, manage and nurture them throughout the sales process Real-time alerts or notifications that inform teams about new leads or prospects Engage with a lead throughout the sales process by actively providing information Score a lead on their quality or likelihood to buy based on certain behaviors Divide leads into buckets based on predefined criteria and routing rules Manage contacts across multiple mailing lists Automate workflows and trigger campaigns based on customer actions See past and upcoming campaigns and communications in a calendar view Optimize content to ensure it is easily accessible for mobile users Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Coordinate marketing efforts across channels (email, landing pages, social media, etc.) Create many versions of emails, forms, or actions and gauge which is most effective Create and update newsletter content to increase engagement Adjust communications based on previous interactions or personal preferences Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. Predict future data based on historical data sets Analyzing historical and current data and generating a model to help predict future outcomes. Preview materials before finalizing projects Product suggestions provided to users based on past behavior and relevant data, such as browsing and purchasing history Analyze and gain insights into data in real-time Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Monitor conversion rates and analyze effectiveness and profitability of marketing efforts Track in detail how users interact with your campaigns and pages (scrolling, button interactions, etc.) Group leads or contacts based on their specific characteristics Send promotional campaigns or transactional messages via text messages Create and manage advertising campaigns on social media networks Manage campaigns and track engagement for marketing efforts across social media channels Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Market event via social media tools Add or remove subscribers from mailing lists Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Track visitors and purpose of visits Interact with data visualization elements, such as charts and graphs, to drill down into data Web form that allows users to enter data that is sent and processed for different reasons Monitor activity of individuals who visit your website using cookies Streamlining repetitive tasks and activities through automated and predefined workflows Create, design and manage workflows for repetitive tasks What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface Get Advice We can help you find the software with the features you need. Features 4.6 (222) 4.6 Based on 222 reviews ## Pricing Value for money 4.4 (217) Free Trial Free Version Customised Package €378.00 Per User,Per Month It includes: - Audiences - Website Experience - Recommendations - Channels - Conversational Marketing - Omnichannel Contact Centre - AI Sidekick - Integrations - AI Product Discovery Value for money 4.4 (217) 4.4 Based on 217 reviews ## Integrations [ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ Google Ads](https://www.capterra.com/p/213339/Google-Ads/)[ Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (240) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (240) 4.5 Based on 240 reviews ## User reviews Overall rating 4.5 Based on 248 reviews Filter by rating 5(170) 4(53) 3(17) 2(4) 1(4) Mentioned topic Sorted by most recent SS Sergio S. CEO Marketing and Advertising ### "The most friendly and useful CDP Platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 1, 2026 It´s a wonderful experience since the beginning of a straightforward implementation, the friendly modules that facilitate the full process to capture and engage with customers. The Salesmango support team is too professional and eager to understand every aspect of the issues a company could have regarding the use or malfunction of the platform. Also, they are very interested to teach all the functionalities the platform has to achieve the full benefits of it Pros Integrates the full marketing channels a company uses to interact with customers that let a company know the 360 view of their customers, facilitating the possibilities to engage with them wherever they are Cons Their B2B Approach, the platform is mainly oriented to B2C and e-commerce market and doesn´t offer too many possibilities to engage with customers in an independent conversation Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor June 8, 2026 Thank you for sharing your experience! It's wonderful to hear that your onboarding went so smoothly, and that our team has been able to help you get the absolute most out of the platform. We also appreciate your feedback regarding the B2B side of things. Insights like yours are incredibly helpful as we work on expanding our features to better suit different business models. ~ SALESmanago Team MB Monika B. Direct Specialist Photography ### "Flexible, Intuitive Support That Boosts Campaign Effectiveness" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 4, 2026 Pros SALESmanago is not just a tool, but real support in achieving marketing goals. The collaboration runs smoothly, and the team demonstrates great flexibility and a strong willingness to find solutions tailored to our needs. Thanks to the use of advanced communication scenarios, we can better respond to customer expectations while saving time and increasing the effectiveness of individual campaigns. An additional advantage is the intuitive interface, which significantly improves day-to-day work with the system. Cons Many of the features and integrations are clearly designed with e-commerce in mind, so service-based businesses may sometimes need to fine-tune the setup to better match their workflows. Fortunately, the platform itself is flexible, and the support team is very helpful in identifying and implementing suitable solutions. The AI capabilities, including the Sidekick tool, are promising, but in certain modules they still require further refinement—especially for the Polish market. At times, the generated outputs can feel somewhat unnatural or less contextually accurate. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor May 11, 2026 Thank you for your detailed feedback! It’s good to hear that our team’s flexibility and communication scenarios are helping you drive better results. We also appreciate your honest insights regarding our AI features and service-based adaptations. Your input is incredibly valuable as we continue to refine these tools for the Polish market and beyond. ~ SALESmanago Team ST Sebastian T. CEO Marketing and Advertising ### "I Learned a Lot Using SALESmanago" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 April 17, 2026 As a beginner user, I’ve had a very positive experience with SALESmanago so far. The platform offers a wide range of automation possibilities, which helped me quickly improve my marketing activities. A big advantage was the excellent support from the partner program account manager, who guided me step by step and clearly explained how to use the tool. Pros Great support from the partner manager, a wide range of automation options, and an attractive price make this tool very valuable, especially for beginners. Cons Not all features are intuitive at first, especially when it comes to SMS campaigns. However, thanks to the partner account manager, everything was explained clearly, which reduced the learning curve. Alternatives considered [Positive User](https://www.capterra.com/p/225129/Usercom/) Reasons for choosing SALESmanago Marketing Automation Better price relative to the software’s capabilities Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor April 27, 2026 Thank you for sharing your experience! We're delighted to hear that you've had such a positive start with us and that our partner manager could help you navigate the platform's wide range of features. It's great to know that we're providing real value as you scale your marketing activities. We appreciate your feedback and are glad to have you with us! 💚 ~ SALESmanago Team SA Sandra A. marketing manager Hospitality ### "Good experiencie" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 24, 2026 Overall, a very positive experience with great support, useful tools, and a team always willing to help. Pros Excellent service and support from \[sensitive content hidden\] and the team, very professional and attentive. A highly satisfying and recommendable experience. Cons Some features can be complex at the beginning, requiring time to fully understand and take advantage of their full potential. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 31, 2026 Thank you for your review! We're happy that you've had a very positive experience with our team and found our support so helpful. We appreciate your feedback regarding the complexity of some features and are glad we could help you navigate them. We truly value your opinion! ~ SALESmanago Team EG Ewa G. Senior Marketing Automation Specialist Telecommunications ### "Advanced marketing automation with outstanding customer support" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 16, 2026 Pros SALESmanago is a tool that truly makes everyday work easier. It offers extensive capabilities, from segmentation and automation to communication personalization and multichannel customer engagement, making it possible to run highly tailored campaigns for different customer groups. Another big advantage is the support. The team is very helpful, responds quickly, and genuinely tries to find the best solution instead of just redirecting you to documentation. This makes implementing new ideas and solving problems much smoother. Cons Many features and integrations are clearly optimized for e-commerce. Companies from service-based industries may sometimes need to adapt the setup to fit their processes. Fortunately, the system is flexible and the support team is very helpful in finding suitable solutions. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 23, 2026 Thank you for such a detailed review! It's brilliant to hear that our tools and support team make your everyday work easier and help you run tailored campaigns. We truly appreciate your feedback regarding service-based industries and are delighted that our flexibility and support have helped you find the right solutions. We appreciate the trust you have placed in us. AC Alfredo C. Customer success consultant Information Technology and Services ### "Great marketing automation platform" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 12, 2026 Excellent experience, since we had an onboarding process with a dedicated consultant that helped us along the way. Easy to use, the interface is intuitive and well-structured. Pros I have had an excellent experience using SALESmanago as a marketing automation platform. One of the things that stands out immediately is how easy it is to use, even for complex automation strategies. The interface is intuitive and well-structured, which makes it simple to create campaigns, manage customer journeys, and analyze results without a steep learning curve. SALESmanago offers a very powerful set of tools for segmentation, personalization, and behavioral tracking. The ability to build detailed customer profiles and trigger automated actions based on real-time behavior is extremely valuable for improving engagement and conversions. The automation workflows are flexible and visual, allowing teams to design sophisticated marketing scenarios with ease. Another major advantage is how well the platform integrates with websites, e-commerce platforms, and other marketing tools. This makes it possible to centralize customer data and create truly personalized communication across multiple channels. From a user experience perspective, the platform is fast, reliable, and designed with marketers in mind. Once the tracking and integrations are in place, it becomes very efficient to manage campaigns, monitor performance, and continuously optimize strategies. Overall, SALESmanago is a powerful and user-friendly marketing automation solution. It provides the tools needed to build highly personalized customer experiences while remaining easy to manage on a daily basis. I highly recommend it for companies looking to scale their marketing automation and improve customer engagement. Cons While SALESmanago is a very powerful platform, some advanced features can take a little time to fully understand at the beginning, especially for teams that are new to marketing automation. Additionally, because the platform offers so many capabilities, the initial setup and configuration may require some planning. However, once everything is properly configured, the platform becomes very efficient and easy to manage. Alternatives considered [Salesforce Service Cloud](https://www.capterra.com/p/136189/Salesforce/) [Emarsys](https://www.capterra.com/p/250553/Emarsys/) Reasons for choosing SALESmanago Marketing Automation Price, ease of use, customer srvice, support Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 31, 2026 Thank you for such a detailed review! We're delighted that our onboarding process and intuitive interface helped you implement your automation strategies so effectively. We appreciate your feedback and the trust you have placed in us! ~ SALESmanago Team AK Aurora K. Marketing Manager Marketing and Advertising ### "Marketing manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 9, 2026 Pros Salesmanago offers a comprehensive suite of tools for marketing automation. What I find most valuable is the ability to personalize customer journeys at scale. Cons The platform is very feature-rich, so there is a bit of a learning curve at the beginning if you want to get known every single automation flow. However, the support and documentation help a lot. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor March 2, 2026 Thank you for the review! We're glad to hear that our platform has brought such value to your marketing. We appreciate the feedback regarding the learning curve. It's great to know that our support and documentation have been helpful in navigating the platform's features. Thank you for the trust! AU Anonymous User ceo Design ### "Stay away, plenty of cheaper alternatives" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 4.0 4.0 Likelihood to Recommend 1/10 December 11, 2025 Quite bad and not worth the price. On top of that you are locked in a 2 year contract that binds you forever. Pros Nothing really stands out for the money they ask you. The only thing is the very good cystomer support Cons Very difficult to setup automations and overall platform functionalities are very dated with very basic UI/UX functionalities. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. VT Ville T. CFO Telecommunications ### "Beware of this company!" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 May 6, 2025 Pros I only have 4 months left on my contract. After that I don't need to hear anything from them anymore. Cons This company lies and withholds essential information. Their way of doing things is something I have never seen before. I have noticed that the employees change very quickly. We have had four different account managers in the past year. Over the past year, we have had to disable the integration several times because it has crashed our entire online store. Think twice before signing a contract with this company. I will be happy to tell you more if you are interested! Switched from [Omnisend](https://www.capterra.com/p/153508/Omnisend/) We wanted more features and AI tool for the use. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Riccardo R. CEO - Head of Business Development Marketing and Advertising ### "A very good compromise between simplicity, effectiveness and investment" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 28, 2025 We’ve had a solid track record with SALESmanago since 2016, and their ambitious technology investment plan makes it clear the next chapter will be truly groundbreaking. Pros Since 2016, we’ve partnered with SALESmanago through thick and thin, watching them evolve from a solid Marketing Automation platform into a robust CDP. Over the years, we’ve tackled everything from simple integrations to large-scale projects that linked multiple eCommerce sites, websites, and retail locations. We’ve also had the chance to share feedback that shaped new features—many of the tools we rely on now are the direct result of that collaborative spirit. What’s truly stood out is SALESmanago’s willingness to adapt. In a rapidly shifting e-commerce landscape, they’ve stayed ahead of the curve—innovating, refining, and listening when it mattered most. Sure, there have been challenges, but their support and dedication have helped us navigate those hurdles and come out stronger. Today, a big part of our success story is tied to how well we’ve worked together. Looking forward, SALESmanago’s roadmap promises exciting developments that spark our confidence for the future. We’re proud of how far we’ve come as partners, and we’re eager to keep the momentum going, growing and evolving, side by side. Cons Over the past three years, following the acquisition, SALESmanago has undergone significant shifts in strategy, personnel, board composition, and management—changes that at times made collaboration more difficult. We felt some growing pains, but we understood this was a necessary step for a company aiming to make major strides in technology, organization, and effective support. Even so, the platform remains easy to use. There are still a few areas that feel more complex than other solutions, but we can already see them working to streamline these parts. The first releases from this push have been really encouraging, and we’re optimistic about the direction they’re headed. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. 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