---
title: "Manago AI Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Manago AI Software - reviews, pricing plans, popular comparisons to other Marketing Automation products and more."
source_url: "https://www.capterra.com/p/223643/SALESmanago-Marketing-Automation/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 Manago AI Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Manago AI

## What is Manago AI?

Manago AI is a Customer Engagement Platform that helps marketers connect their data, understand every customer, communicate on every channel and drive results. Trusted by 2,000+ brands, Manago AI gives marketers the speed, clarity and confidence to move from idea to live campaign in minutes across email, SMS, WhatsApp and web. No technical resource required.

## What is Manago AI used for?

[Email Marketing](https://www.capterra.com/email-marketing-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/)[Customer Data Platform](https://www.capterra.com/customer-data-platform-software/)

Top alternative

Featured

Overall rating

Based on 253 user reviews

Reviews sentiment

Positive

90%

Neutral

7%

Negative

3%

Starting price

€213

Per User, Per Month

Free trial  
available

Includes Free Version

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Manago AI?[Manage this product listing](https://www.g2.com/products/manago-ai/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Manago AI

4.5 (253)

VS.

[4.6 (3,528)](https://www.capterra.com/p/132996/brevo/reviews/)

Starting Price

€213

Per User, Per Month

Starting Price

$9

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.3 (248)

Ease Of Use

4.6 (3,516)

Value For Money

4.4 (222)

Value For Money

4.5 (3,093)

Customer Service

4.6 (245)

Customer Service

4.5 (3,092)

## Manago AI alternatives

[4.5 (6,262)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.7 (837)](https://www.capterra.com/p/153508/Omnisend/reviews/)

Starting price

$16.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.3 (720)](https://www.capterra.com/p/75130/Marketo-Lead-Management/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

Highest Rated

[MailerLite](https://www.capterra.com/p/136603/MailerLite/)

[4.7 (2,344)](https://www.capterra.com/p/136603/MailerLite/reviews/)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/136603/MailerLite/)

[View all alternatives](https://www.capterra.com/p/223643/SALESmanago-Marketing-Automation/alternatives/)

## FAQs about Manago AI

Overview

### What problems does Manago AI solve?

Manago AI solves fragmented customer data, manual campaign execution, and untargeted outreach by centralizing behavioral profiles, segmentation, and automated journeys across email, web, SMS, and e-commerce channels. Marketing teams, e-commerce managers, sales teams, and agencies use it to nurture leads, recover abandoned carts, personalize offers, and track campaign results.

Answer based on 144 reviews

Overview

### Which roles and teams benefit most from Manago AI?

Manago AI is most used by marketing automation specialists, digital marketers, and e-commerce managers who build targeted campaigns, personalize customer communications, and manage online sales activity. Marketing leaders track campaign performance and customer engagement, while project managers coordinate implementation. CEOs, owners, and other executives oversee growth, retention, and marketing operations.

Answer based on 225 reviews

Overview

### What company size and industries is Manago AI built for?

Manago AI is for mid-market B2C and B2B eCommerce companies, while 85% of reviewers represent small businesses and Marketing and Advertising leads at 26%. Reviewer adoption also includes midsize businesses (10%) and enterprises (4%), with Retail and Telecommunications each accounting for 5% of reviewers.

Answer based on 252 reviews

Features and Usability

### What are the key features of Manago AI?

Manago AI includes core marketing automation features such as workflow automation, customer segmentation, behavioral analytics, and email campaign management. Reviewers most often highlight automated customer journeys, real-time behavior tracking, and integrations that centralize customer data. Differentiating capabilities include AI Copilot, predictive analytics, product recommendations, and multi-channel communication across email, SMS, and web channels.

Answer based on 125 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Manago AI starts at €213 per user per month for a Customised Package, with free onboarding, a free version, and a free trial available. Reviews describe pricing as reasonable or competitive for its features, though some cite expensive add-ons, contact-based costs, and a two-year contract.

Answer based on 18 reviews

Integrations

### Which third-party tools and platforms does Manago AI integrate with?

Manago AI integrates with over 20 third-party tools, including ecommerce platforms Adobe Commerce, BigCommerce, Shopify, Shopify Plus, Shopware, and PrestaShop. It also connects with Salesforce Platform for CRM, Freshdesk for customer support, and Google Ads and Google Analytics 360 for advertising and analytics.

Answer based on 50 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Manago AI?

Manago AI offers in-person training, live online sessions, webinars, documentation, and videos for team onboarding. Reviewers report that marketers and experienced digital users often learn core campaign tools quickly, while nontechnical users, admins, and teams building workflows may need more time. Responsive project managers and support can help address complex features and setup questions.

Answer based on 40 reviews

Getting Started and Support

### What customer support options does Manago AI offer, and how do users rate the experience?

Manago AI provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative support, and chat. Users often describe support as professional, helpful, and quick to resolve issues, particularly during onboarding and configuration. However, some report delayed replies, generic answers, inconsistent account management, and unresolved technical problems.

Answer based on 133 reviews

Ease of use

### How easy is Manago AI to use?

Manago AI makes daily marketing automation accessible through intuitive navigation, no-code workflows, and guided campaign tools. Marketing teams value the broad feature set and helpful support, while some users find the interface and newsletter editor less intuitive. New users may need time and technical guidance to master its many options.

Answer based on 48 reviews

## Who uses Manago AI?

Based on Capterra reviews from the past 6 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

AI summary

Based on 6,612 Marketing Automation reviews

Capterra data shows that buyers of marketing automation software rank the following features as their top priorities:

-   **Email Marketing** (**59%** of reviewers rated this feature as critical)
-   **Event Triggered Actions** (**48%**)
-   **Lead Capture** (**51%**)

Manago AI supports all three of the features reviewers rate most important: **Email Marketing**, **Event Triggered Actions**, and **Lead Capture**. Together, these capabilities help businesses run targeted campaigns, respond automatically to customer behavior, and collect new prospects more efficiently, allowing teams to improve outreach, nurture leads, and drive more consistent marketing results.

Email Marketing

4.7 (30)

63.33% of 30 reviewers that rated this feature as important or highly important

Create and send email blasts/campaigns

Event Triggered Actions

4.4 (14)

78.57% of 14 reviewers that rated this feature as important or highly important

Predefined actions automatically performed on the occurance of specific events

Landing Pages/Web Forms

3.9 (9)

55.56% of 9 reviewers that rated this feature as important or highly important

Create landing pages or online forms designed to capture new leads and prospects

CRM

5.0 (1)

100.00% of 1 reviewers that rated this feature as important or highly important

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Data Import/Export

4.5 (15)

73.33% of 15 reviewers that rated this feature as important or highly important

Import and export data to and from software applications

Marketing Automation

4.7 (64)

59.38% of 64 reviewers that rated this feature as important or highly important

Automate workflows and trigger campaigns based on customer actions

Manago AI 96 features

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Application programming interface that allows for integration with other systems/databases

Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention

Create and automatically send premade copy in response to customer messages

Track visitors'/audience's responses across web pages and other optimized content

Track and analyse user behavior within a system or network

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Plan and strategize marketing campaigns

Set campaign schedules by selecting start, pause, and end dates

Group campaigns by project, client, or campaign for better management.

Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act

Manage various distribution channels, build relations with channel partners, and track their performance

Communicate using direct chat or messages within the system

Track the amount of clicks on individual products to measure campaign results

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

A report showing what actions customers perform

A collection of customer information such as contact details, demographics, previous interactions, etc.

Initiate interactions with customers by proactively starting conversations or providing informational content

Visualize and analyze customer experience across all touchpoints and channels

Record customer information, purchase history, and other notes

Process of dividing customers into groups based on common characteristics

Tool to send questionnaires to customers to gauge feedback

Add customized logos and colors to align with company branding

Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.)

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Combining data from different sources and providing a unified view

Assemble applications and processes by dragging over and arranging pre-built components

Send automated marketing emails based on user actions over a predetermined period

Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience

Plan, execute, and analyze email marketing campaigns

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Set up automated email sequences to streamline outreach and engage leads/contacts

Pre-made examples and templates for emails

Track delivered, received, and opened emails

Predefined actions automatically performed on the occurance of specific events

Ensure compliance with the General Data Protection Regulation protocols

Add, edit, and manipulate HTML code directly

Store and manage images

Create landing pages or online forms designed to capture new leads and prospects

Automatically identify and save contact information of potential customers

Route and distribute your leads to third party buyers

Manage the process of attracting and converting business prospects into leads

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Real-time alerts or notifications that inform teams about new leads or prospects

Engage with a lead throughout the sales process by actively providing information

Score a lead on their quality or likelihood to buy based on certain behaviors

Divide leads into buckets based on predefined criteria and routing rules

Manage contacts across multiple mailing lists

Automate workflows and trigger campaigns based on customer actions

See past and upcoming campaigns and communications in a calendar view

Optimize content to ensure it is easily accessible for mobile users

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Coordinate marketing efforts across channels (email, landing pages, social media, etc.)

Create many versions of emails, forms, or actions and gauge which is most effective

Create and update newsletter content to increase engagement

Adjust communications based on previous interactions or personal preferences

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

Predict future data based on historical data sets

Analyzing historical and current data and generating a model to help predict future outcomes.

Preview materials before finalizing projects

Product suggestions provided to users based on past behavior and relevant data, such as browsing and purchasing history

Analyze and gain insights into data in real-time

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Algorithmically generated suggestions based on user behaviors, preferences, or data patterns to enhance UX, productivity, or engagement

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Monitor conversion rates and analyze effectiveness and profitability of marketing efforts

Track in detail how users interact with your campaigns and pages (scrolling, button interactions, etc.)

Group leads or contacts based on their specific characteristics

Send promotional campaigns or transactional messages via text messages

Create and manage advertising campaigns on social media networks

Manage campaigns and track engagement for marketing efforts across social media channels

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Market event via social media tools

Add or remove subscribers from mailing lists

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Track visitors and purpose of visits

Interact with data visualization elements, such as charts and graphs, to drill down into data

Web form that allows users to enter data that is sent and processed for different reasons

Monitor activity of individuals who visit your website using cookies

Streamlining repetitive tasks and activities through automated and predefined workflows

Create, design and manage workflows for repetitive tasks

What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface

Get Advice

We can help you find the software with the features you need.

Features

4.6 (227)

4.6

Based on 227 reviews

## Pricing

Value for money

4.4 (222)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/223643/SALESmanago-Marketing-Automation/pricing/)

Customised Package

€213.00

Per User,Per Month

It includes:

-   Audiences
-   Website Experience
-   Recommendations
-   Channels
-   Conversational Marketing
-   Omnichannel Contact Centre
-   AI Sidekick
-   Integrations
-   AI Product Discovery

Value for money

4.4 (222)

4.4

Based on 222 reviews

## Integrations

[

Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[

Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

Freshdesk](https://www.capterra.com/p/124981/Freshdesk/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

Google Ads](https://www.capterra.com/p/213339/Google-Ads/)[

Adobe Commerce](https://www.capterra.com/p/227129/Magento-Commerce/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (245)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (245)

4.6

Based on 245 reviews

## User reviews

Overall rating

4.5

Based on 253 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(175)

4(53)

3(17)

2(4)

1(4)

Mentioned topic

Recent reviews first, then most helpful

MA

Marketing Automation Specialist

Marketing Automation Specialist

Used the software for: 3-5 years

### "A powerful platform with advanced personalization and excellent support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 20, 2026

Our overall experience with Manago AI has been very positive. As a partner, we see it as an innovative and powerful platform, particularly for e-commerce companies looking to combine customer data, marketing automation, and personalization. We also highly value the relationship with the Manago AI team. The support is responsive, collaborative, and open to our feedback. We are especially pleased with Kasia, who supports us with great professionalism, availability, and attention, making the partnership smooth and effective.

Pros

What I appreciate most about Manago AI is its advanced technology, especially for e-commerce businesses. The website recommendations are effective, and the Personal Shopping Inbox adds real value by creating a more personalized customer experience. I also appreciate having CDP and marketing automation capabilities within the same platform. Another major strength is the support team: they are responsive, available, and genuinely open to feedback. Compared with many competitors, Manago AI really listens to partners and customers and is often willing to turn suggestions into actual product improvements.

Cons

Because Manago AI is a very advanced and feature-rich platform, some functionalities can take time to fully explore and master. This is understandable given the wide range of capabilities available, but further simplification of some workflows and an even more intuitive user experience would make the platform easier to use, especially for new users. Overall, however, this is a minor point compared with the value and flexibility the platform provides.

Eleonora A.

Team Leader Marketing Automation

Used the software for: 3-5 years

### "Powerful Marketing Automation Platform with Strong Technical Capabilities"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 7, 2026

Our experience with Manago has been very positive. The platform brings customer data, segmentation, campaign management, and marketing automation into one place, making daily activities much easier to manage. It is a useful solution for teams that want to work with customer data in a more structured and actionable way.

Pros

Manago offers a good combination of flexibility and ease of use. The platform helps us organize customer data, create useful audience segments, and manage marketing activities more efficiently. We particularly appreciate the ability to centralize different types of information and turn them into actionable insights. The interface is intuitive once you become familiar with the platform, and the support team is responsive and helpful whenever assistance is needed.

Cons

The platform is mainly oriented toward the technical and operational side, so it does not always provide full support when it comes to broader business decisions or strategic guidance. A stronger consulting approach, with more support in translating data and platform capabilities into business recommendations, would make the solution even more valuable.

BC

Brand Communication Specialist

Brand Communication Specialist

Used the software for: Less than 1 year

### "Powerful and highly customizable marketing automation platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 3, 2026

I use SalesManago as a marketing specialist managing campaigns for clients, and compared to other platforms like Brevo, SalesManago has a steeper learning curve, mainly because it allows you to configure almost every action in a highly personalized way. Brevo is easier to get started with thanks to its ready-made use cases and pre-set configurations, but SalesManago is the better choice for businesses that want to fully tailor the platform to their specific needs. Overall, it's a robust solution that rewards the time invested in learning it with a high degree of flexibility and control.

Pros

SalesManago offers extensive customization for building marketing workflows and integrates multiple channels, including email marketing and SMS. The contact segmentation features are excellent, and the platform makes it easy to create and manage a wide variety of lead generation forms directly within it. Customer support is also a highlight — fast responses via both email and chat, backed by a very knowledgeable team.

Cons

I really appreciate how much data the platform makes available, but the analytics dashboards could be organized in a more intuitive way.

CE

CEO

CEO

Used the software for: 1-3 years

### "A Reliable AI Platform with Strong Automation Capabilities"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 28, 2026

My experience with Manago AI has been overall very positive. The platform offers solid technology, with well-designed features and a fairly intuitive interface that makes it easy to get started without much difficulty. One aspect I particularly appreciated is the customer support. The team has been responsive, knowledgeable, and helpful, providing clear guidance and answering questions in a timely manner. Overall, the service is highly reliable and represents a valuable solution for businesses looking to implement a marketing automation strategy powered by artificial intelligence.

Pros

The available APIs are a strong advantage, making it easy to integrate the platform with existing systems and automate data exchange efficiently. The AI-powered features are also particularly valuable, helping to streamline data analysis, identify meaningful customer segments, and create more effective audience clustering for targeted marketing activities.

Cons

The reporting section could be further enhanced. More detailed reports, along with greater customization and analytical capabilities, would make it easier to monitor performance and support data-driven decision-making.

Bruno C.

Content Manager

Used the software for: 3-5 years

### "Powerful CRM and Marketing Automation Platform with Strong Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

June 26, 2026

We use SALESmanago to support CRM, email marketing and marketing automation activities across different projects and clients. The platform allows us to manage customer segmentation, automated workflows, lead generation and event-related communications from a single environment. Over the last few months we have implemented and optimized several automation processes, acquisition tools and targeted campaigns, obtaining positive results both in terms of engagement and database management. Overall, our experience has been very positive, particularly thanks to the flexibility of the platform and the quality of customer support.

Pros

SALESmanago offers powerful automation and segmentation capabilities that allow us to manage CRM activities, event campaigns and customer journeys efficiently. We also appreciate the responsiveness and professionalism of the support team.

Cons

The platform offers many advanced features and may require some time to fully understand and configure, especially when working with more complex automation scenarios. However, whenever support is needed, the team is always available and helpful.

Sergio S.

CEO

Used the software for: 3-5 years

### "The most friendly and useful CDP Platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 2, 2026

It´s a wonderful experience since the beginning of a straightforward implementation, the friendly modules that facilitate the full process to capture and engage with customers. The Salesmango support team is too professional and eager to understand every aspect of the issues a company could have regarding the use or malfunction of the platform. Also, they are very interested to teach all the functionalities the platform has to achieve the full benefits of it

Pros

Integrates the full marketing channels a company uses to interact with customers that let a company know the 360 view of their customers, facilitating the possibilities to engage with them wherever they are

Cons

Their B2B Approach, the platform is mainly oriented to B2C and e-commerce market and doesn´t offer too many possibilities to engage with customers in an independent conversation

MB

Monika B.

Direct Specialist

Used the software for: 3-5 years

### "Flexible, Intuitive Support That Boosts Campaign Effectiveness"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 8, 2026

Pros

SALESmanago is not just a tool, but real support in achieving marketing goals. The collaboration runs smoothly, and the team demonstrates great flexibility and a strong willingness to find solutions tailored to our needs. Thanks to the use of advanced communication scenarios, we can better respond to customer expectations while saving time and increasing the effectiveness of individual campaigns. An additional advantage is the intuitive interface, which significantly improves day-to-day work with the system.

Cons

Many of the features and integrations are clearly designed with e-commerce in mind, so service-based businesses may sometimes need to fine-tune the setup to better match their workflows. Fortunately, the platform itself is flexible, and the support team is very helpful in identifying and implementing suitable solutions. The AI capabilities, including the Sidekick tool, are promising, but in certain modules they still require further refinement—especially for the Polish market. At times, the generated outputs can feel somewhat unnatural or less contextually accurate.

CE

CEO

CEO

Used the software for: Less than 1 year

### "I Learned a Lot Using SALESmanago"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 21, 2026

As a beginner user, I’ve had a very positive experience with SALESmanago so far. The platform offers a wide range of automation possibilities, which helped me quickly improve my marketing activities. A big advantage was the excellent support from the partner program account manager, who guided me step by step and clearly explained how to use the tool.

Pros

Great support from the partner manager, a wide range of automation options, and an attractive price make this tool very valuable, especially for beginners.

Cons

Not all features are intuitive at first, especially when it comes to SMS campaigns. However, thanks to the partner account manager, everything was explained clearly, which reduced the learning curve.

MM

marketing manager

marketing manager

Used the software for: 1-3 years

### "Good experiencie"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 27, 2026

Overall, a very positive experience with great support, useful tools, and a team always willing to help.

Pros

Excellent service and support from \[sensitive content hidden\] and the team, very professional and attentive. A highly satisfying and recommendable experience.

Cons

Some features can be complex at the beginning, requiring time to fully understand and take advantage of their full potential.

CS

Customer success consultant

Customer success consultant

Used the software for: 3-5 years

### "Great marketing automation platform"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 27, 2026

Excellent experience, since we had an onboarding process with a dedicated consultant that helped us along the way. Easy to use, the interface is intuitive and well-structured.

Pros

I have had an excellent experience using SALESmanago as a marketing automation platform. One of the things that stands out immediately is how easy it is to use, even for complex automation strategies. The interface is intuitive and well-structured, which makes it simple to create campaigns, manage customer journeys, and analyze results without a steep learning curve. SALESmanago offers a very powerful set of tools for segmentation, personalization, and behavioral tracking. The ability to build detailed customer profiles and trigger automated actions based on real-time behavior is extremely valuable for improving engagement and conversions. The automation workflows are flexible and visual, allowing teams to design sophisticated marketing scenarios with ease. Another major advantage is how well the platform integrates with websites, e-commerce platforms, and other marketing tools. This makes it possible to centralize customer data and create truly personalized communication across multiple channels. From a user experience perspective, the platform is fast, reliable, and designed with marketers in mind. Once the tracking and integrations are in place, it becomes very efficient to manage campaigns, monitor performance, and continuously optimize strategies. Overall, SALESmanago is a powerful and user-friendly marketing automation solution. It provides the tools needed to build highly personalized customer experiences while remaining easy to manage on a daily basis. I highly recommend it for companies looking to scale their marketing automation and improve customer engagement.

Cons

While SALESmanago is a very powerful platform, some advanced features can take a little time to fully understand at the beginning, especially for teams that are new to marketing automation. Additionally, because the platform offers so many capabilities, the initial setup and configuration may require some planning. However, once everything is properly configured, the platform becomes very efficient and easy to manage.

[View all Reviews](https://www.capterra.com/p/223643/SALESmanago-Marketing-Automation/reviews/)

## Top-rated software of 2026

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