Benhauer

SALESmanago

4.5 / 5 48 reviews

Who Uses This Software?

Small & Medium sized Companies from the eCommerce sector, B2C and B2B


Average Ratings

48 Reviews
  • 4.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Pricing Details
    Depends on number of contacts in the database.
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Benhauer
  • salesmanago.com
  • Founded 2011
  • Poland

About SALESmanago

SALESmanago Marketing Automation provides next generation solutions that redefine the way traditional marketing tools are used in eCommerce, B2C and B2B companies. Every day we are going above and beyond the expectations regarding the capabilities of email marketing, dynamic&personalized website content, social media marketing, anonymous marketing automation, online advertising Our main goal is to create a product that empowers its users to implement any kind of marketing processes they desire.


SALESmanago Features

  • Analytics / ROI Tracking
  • Campaign Segmentation
  • Channel Management
  • Contact Management
  • Content / Blogging Platform
  • Direct Mail Management
  • Email Drip Campaigns
  • Landing Pages / Web Forms
  • Lead Management
  • Lead Nurturing
  • Lead Scoring
  • Multivariate Testing
  • Referrals / Affiliates
  • Search Marketing
  • Social Marketing
  • Website Visitor Tracking

SALESmanago Reviews Recently Reviewed!

Very Useful Marketing Automation Tool

Oct 23, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This tool gives 360 degrees marketing automation experience to the user. It's easy to learn how to use and gives the best results in short time. Good customer relationship responds quickly on most times. With the great API, you can connect almost anything. It's a working, successful tool.

Cons: Integration the API with some e-commerce platforms can take some time. It would be very helpful if they could offer a SDK for it.

Powerful tool for marketing automation

Oct 06, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Sales Manago allows IT companies and departments to configure and model the vast majority of requirements from marketing departments in their automation goals.

Pros: Lots of features in several areas

Cons: IT professional required to optimal configuration

Recommendations to other buyers: Totally recomended

Excellent way of Email & Mobile marketing

Sep 29, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: I like mostly all it's features as I did not use it fully yet but noticed that all the features are up to date

Cons: The least I like is the basic email marketing set with the design and it's features which requires good skills to manage

Easy and affordable

Sep 29, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Easy and affordable marketing automation application. All the features included are similar or best that the top ones in industry. Usefull email template builder and chatbot included.

Pros: Price and features are really atractive.

Cons: CRM is week. But it's very strong when speaking about segmentation tags.

Recommendations to other buyers: Cheaper and with the same, or more, features than others

Very powerful piece of technology to transform your marketing activities from where you are to succe

Jul 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Segmenting and tagging your customers. Reading digital body language and creating powerful sales funnels.

Cons: Sometimes too many features, workflows and reponder system is complicated to set up. The helpdesk really helps in this area.

Overall: Automated marketing made easy, no need to use many different tools.

Vendor Response

by Benhauer on November 16, 2017

Thank you Rob so much for your reference!

It is very helpful to keep track of your contacts and leads, and visualize your next steps

Jul 21, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very easy to use, very intuitive. All the materials and capacity building products for you to optimize and improve your experience.

Cons: Sometimes it takes a while for customer support to respond, but they do respond. Also, when it comes to multi-language support, some tags are not fully translated.

Overall: I centralized all my quality leads, contacts and potential customers in one single application.

Worst CUSTOMER support ever

Jul 17, 2017
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Cons: Lack of any knowledge and experience from customer support. I have an impression of childer instead of employees.

Overall: None, unfortunatelly.

Salesmanago it's a powerfull platform with many important features, and good support

Jul 11, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy of use, lots of training material, good support pre and post sales, easy integration. It offer many next generation features that let Salemanago overcome others competitors

Cons: Some reports are tricky to obtain. Support is taken only in English, so it's difficult to get understanding with Spanish customer

Overall: Salesmanago facilitates my daily routines in marketing and let us to get better ROI on our strategies.

everything works

Jul 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Many amazing traffic analysis capabilities on my site. The difference between this software and google analytics is that google refers to a group of users. Sales manago provides information about individual users and allows you to respond

Cons: You get too many mails informing about minor changes, training, etc. The company should limit this because it is annoying

Satisfied about my choice

Jul 11, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Richness of features, value for money, definitely in the good target for my customers, will choose the same product today

Cons: Customer support, often very poor, lots of questions remain not answered, even if it is based on our lack of knowledge, customer support should react, we are providing lots of customers

Overall: Entered the market of marketing automation

Simple tool, useful for saving time and money

Jul 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is a very intuitive tool for a very reasonable price. It has a very professional and efficient customer service.

Cons: Software and support materials are not fully translated into Spanish.
It would be fantastic if the rest of social networks like LinkedIn and Instagram could be integrated into the platform.

Overall: Time saving.
Saving money.
It obtains very valuable information about potential customers.

if you want to make ebusiness you have to take salesmanago

Jul 07, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: its from europa, very different effective tools in one app. good automation tool very good desktop statistic

Cons: its a good work to know all what you can do with salesmanago some times you have to know html code german translation on the desktop -icons is not quite ready

An effective Marketing Automation Tool to manage all digital marketing campaigns

Jun 20, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 1 tool to manage content marketing on multiple channels website, blog, social media and e-mail marketing. 1 tool to manage all lead generation activities, not only by e-mail but expecially by website. The concept of digital body language is very interesting, much more effective than generic Buyer Personas category. It is a tool you can really have a 1-to1 relationship with each website visitor

Cons: It is in English and e.mail editor is not so friendly as competitors like Mailchimp. But it is effective

Great tool if you know what you do :)

Jun 15, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Opportunities abound, and the main restriction on your knowledge of the baggage. Support system is clear and understandable for most people.

Cons: You have to know what you do :) , you will have to read a lot of material in order to integrate correctly. A bit hard debug for your self. but everything is manageable . Not easiest UI :)

SALESmanago Marketing Automation for eCommerce

May 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The system is easy to use, and has a very broad range of different features for eCommerces and B2B, containing CRM, email & mobile & website marketing, social media, campaigns etc. A lot of integrations including main eCommerce platforms, Facebook & Tiwtter, SMS providers, CRMs and other supporting tools. Segmentations tags are surely helpful to aim marketing efforts. The OR and CTR significantly increases thanks to SALESmanago. Automation rules and personalized marketing automation campaigns help in sales results, that can be observed on dashboards.

Cons: As in every system there are occasional bugs. Also because of the new features added regulary, customer might firstly be overloaded with different possibilities, so its a good idea to ask for dedicated support.

Not giving us what we need

Apr 13, 2017
3/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
1 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Pros: Comprehensive set of features and potentially a powerful marketing aid just needs better technical support.

Cons: Email formatting problems and slow technical response. The training material is not always easy to understand.

Overall: Implementation went ok, features are ok but we are having problems with email formatting. That is really important to our marketing but they don't seem to be taking real action to resolve the problem. Also the web analytics are not working properly. Again we reported the issue but no resolution. I think they don't have enough technical support so having been a customer for a year we are actively looking for other options.

Vendor Response

by Benhauer on May 06, 2017

Dear Mr. McCarthy, Thank you a lot for the shared review. I am extremely sorry to hear that you find our technical support as not satisfactory enough. My name is Anastasia Chaykina, I am an Education manager at SALESmanago. I did tried to contact you in November, 2016 asking for the review of the system and your work with the support team. Unfortunately, I haven't received any feedback from your side, which could prevent the occurred dissatisfaction. I will get in touch with you immediately and I hope, we will find a solution together. We have currently made major improvements in the educational materials as well as launched the free technical life-meetings for our clients. Just in case, I am leaving you my email address which is anastasia.chaykina@salesmanago.pl - feel free to contact me in case you need any support from my side. As promised, I will get back to you along with your project manager. Best regards, Anastasia Chaykina

Great platform with a lot of functions!

Jan 09, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Comments: Very good marketing automation platform. It's really powerful. If you are serious about tailoring your communication with niches in your audience you can easily do it and automate it with Salesmanago. It has so many functions I'm still in the process of learning it. And sometimes doing simple things is a real pain. I think they should work more on user experience so I can make more things without asking customer support. Overall I highly recommend it!

Automation for a good price

Dec 30, 2016
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: We are within the B2B industry. One of our major problems was to integrate our marketing activities with the sales processes. Thanks to SALESmanago's lead nurturing and lead scoring programs we can educate leads who are not ready to purchase and then, our sales team is able to contact them at the best time with the best-tailored offer, automatically.

Pretty good marketing automation

Dec 08, 2016
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: I have been using it for a few months now, mostly for email marketing and identifying the visitors. Overall I am happy with it except for the integration with CRM Dynamics which they can't get done for 4 months now and I keep asking them about it.

Vendor Response

by Benhauer on December 08, 2016

Thank you Tomasz for your review! We do our best to keep every customer satisfied. Let us know if you have any questions or insights regarding SALESmanago software.

Great features but not stable

Sep 30, 2016
3/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: great set of features

Cons: unreliable download center

Overall: SALESmanago offers a great list of features every management is dreaming of, however the implementation and the communication is very difficult. Sometimes I implemented things, checked and it worked, but suddenly they changed something and it stopped working.
At least for B2B I do not recommend it, for eCommerce they are unique and still might be a good solution due to the dynamic content and abondoned shopping cart function.

Recommendations to other buyers: test it well with all features you plan to use, before making the decision

Only 1 marketing solution you need

Jul 18, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I like SALESmanago system while it is very robust system and can cover all the online marketing automation needs. You can start in small and go broad. But as it is robust it is very easy to use and you get the excellent support from SM team to get started and work with that.

Pros: Automation rules and scoring part of the system are the most valuable for me. You can automatically work with your leads and once they are warm, you get the alert and can contact him / her directly on the phone.

Vendor Response

by Benhauer on August 10, 2016

Thanks for your rating. If you have any suggestions about the product, we're here to listen.

Great System

Jun 08, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Great System which I can truly recommend.
Outstanding Support by the Salesmanago Team!!!!
Even if you are no experienced user it´s easy to set up. If you need help anyway the Support team will assist you.

Vendor Response

by Benhauer on June 09, 2016

Thanks Gerhard for your review!

Seamless Marketing Autoamtion Tools

May 30, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: affordable, seamless, email marketing and user behavior tracking are rock!
the cons, it has no social media management dashboard for us to schedule and monitor the channels.

Vendor Response

by Benhauer on June 09, 2016

Thanks Indra for your review!

Using SalesManago about 6 months:

May 29, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Customer Support

Comments: Ideas to establish Salesmanago is great - now need to make sure better partner interaction and features of system working consitency.

Powerful and useful tool, probably the best for ecommerce

May 27, 2016
5/5
Overall
4 / 5
Ease of Use
4 / 5
Customer Support

Comments: If you are working on ecommerce SALESmanago is very likely your best option to automate your marketing and sales. From abandoned carts, to product recommendations on the web, personalized banners, pop ups, lead nurturing and configuration of valuable customer journeys will help you grow your business.
You can also implement loyalty systems based on RFM model which is just a great way to segment your customers

Vendor Response

by Benhauer on June 09, 2016

Thanks Natalia for your review!

SALESmanago a game changer in your business!

May 23, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: It reduces your work and do the intelligent marketing for your business. Same goes with Email marketing and CRM. Like every new thing, always takes some time to learn, once done, same like SALESmanago. Really glad that i came to know about the SALESmanago, Which has made my job easier. Simply amazing!

Cons: CRM & Contact Management, eMail Marketing and eMail Marketing & CRM is free of charge, whereas when it comes to Marketing Automation there is a big jump for price.

SALESmanago a game changer in your business!

May 23, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: It reduces your work and do the intelligent marketing for your business. Same goes with Email marketing and CRM. Like every new thing, always takes some time to learn, once done, same like SALESmanago. Really glad that i came to know about the SALESmanago, Which has made my job easier. Simply amazing!

Vendor Response

by Benhauer on June 09, 2016

Thanks for your review!

To choose or not to choose SALESmanago - and the answer is YES

May 23, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: I think that if there is just one tool based on offering businesses numerous opportunities for turning into a brand, that is SALESmanago. The solution is intuitive, multi-channel, and it offers a complete package of real benefit features which allows us to automate and simplify our workflow. Besides, monitoring contacts with SALESmanago turns into a game and based on the existing data we can personalize the sent messages.

Vendor Response

by Benhauer on May 23, 2016

Thanks for your opinion Cosmin!

Very powerfull tool

May 03, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: SalesManago is very powerfull system. We were thinking about developing marketing automation on our own, but once I saw all the futures of SalesManago I decided to buy it.

Pros: easy to use, nice support (although I thought my PM will be someone older then 25 :) ) features I didn't even imagine that ar possible.

Cons: does not work without good preparation of the customer. You need to spend some time to think it through.

One day without SALESmanago is a lost one day

Apr 29, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: The SALESmanago is a part of my job. Every morning I log to the system and use a lot of capabilities: CRM, e-mail marketing or automation rules. Road to success in sales thanks the SALESmanago is shorter.

Pros: - continous development of funcionality - transparent panel - comprehensive analytical model - good contact and technical support

Automation and dynamic content is the key

Feb 24, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Pro: Great cost effective solution with many features, you can automate and even make content of campaigns dynamic

Cons: just basic design of interface

Vendor Response

by Benhauer on May 17, 2016

Hi. Thanks for your rating. If you have any suggestions about the product we're here to listen.

Great System Great Solutions

Feb 16, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Comments: By far SALESmanago is #1 system I have used to manage my customer relationships. I have worked with several platforms, this product handles very well with large databases.

Pros: It's simple and intuitive. The price is adequate to the quality. Their client services is hard to beat! I appreciated the simple layout and ability to drag and drop creators.

Cons: It hasn't given me any troubles, so I have zero complaints.

Great Marketing Automation system

May 29, 2015
5/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support

Comments: System is very good and easy to use. It is relatively inexpensive in comparison to other similar platforms.

Very robust but also easy to use

Apr 10, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: SALESmanago is very user friendly but on the other hand offers many useful features.
Customer service is excellent.
SALESmanago is also really flexible and keen to develop new functionalities.

Reliable, user-friendly, good value for money

Apr 01, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I have been using SALESmanago with excellen results - almost 300% higher sales conversions. They offer really good tools to identify and monitor people visiting website helping generate leads and create lead nurturing campaigns. I highly recomend.

Vendor Response

by Benhauer on April 01, 2015

Thank you for your trust in our system. Looking forwand for further cooperation.

Nov 22, 2017
3/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Oct 24, 2017
1/5
Overall

Sep 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Aug 30, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Jun 14, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Apr 16, 2017
4/5
Overall

May 29, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Customer Support
4 / 5
Value for Money

May 24, 2016
4/5
Overall
3 / 5
Ease of Use
3 / 5
Customer Support
3 / 5
Value for Money

May 20, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

May 07, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Apr 27, 2016
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Apr 27, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money

Dec 23, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support
5 / 5
Value for Money