--- title: "T-Max Predictive Dialer Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about T-Max Predictive Dialer Software - reviews, pricing plans, popular comparisons to other Call Center products and more." source_url: "https://www.capterra.com/p/134503/T-Max-Predictive-Dialer/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # T-Max Predictive Dialer Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) T-Max Predictive Dialer ## What is T-Max Predictive Dialer? FREE TRIAL for 7 days. Compatible with any software, CRM or phone system. Easy inbound/outbound CRM Dialing system that lets agents dial 5 lines per agent simultaneously and take inbound calls. 3 way & transfer calls. Real time monitoring/coaching. Customizable Features: Caller ID, Agent Scripts, Dispositions, Data Fields, Call Recordings, Dialer reports, Prerecorded Voicemail Message, Send Emails, Record Calls & More. World class support NO CONTRACTS - NO HIDDEN FEES - NO SUPRISES ## What is T-Max Predictive Dialer used for? [Predictive Dialer](https://www.capterra.com/predictive-dialer-software/)[Inside Sales](https://www.capterra.com/inside-sales-software/)[Telephony](https://www.capterra.com/telephony-software/) Top alternative Featured Overall rating Based on 10 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $100 Per Feature, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for T-Max Predictive Dialer?[Manage this product listing](https://www.g2.com/products/predictive-dialer-voice-broadcast-dialer/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### T-Max Predictive Dialer 5.0 (10) VS. [4.8 (338)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Starting Price $100 Per Feature, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (10) Ease Of Use 4.8 (337) Value For Money 4.8 (9) Value For Money 4.7 (264) Customer Service 4.8 (10) Customer Service 4.8 (329) ## T-Max Predictive Dialer alternatives [4.7 (159)](https://www.capterra.com/p/152004/Call-tracking-software/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.2 (467)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting price $40.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.2 (572)](https://www.capterra.com/p/190976/Dialpad-Sell/reviews/) Starting price $27.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.4 (271)](https://www.capterra.com/p/182004/CloudTalk/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars ## FAQs about T-Max Predictive Dialer Overview ### What company size and specific industries is T-Max Predictive Dialer built for? T-Max Predictive Dialer is designed for call centers, collection agencies, debt collection agencies, telemarketing teams, brokers, insurance companies, schools, and charities that need to reach people by phone. It fits organizations of various sizes, especially those focused on high-volume outbound calling and phone-based outreach. Features and Usability ### What are the key features of T-Max Predictive Dialer? T-Max Predictive Dialer offers predictive dialer, auto-dialer, progressive dialer, and manual dialer capabilities for outbound calling. It also includes automatic call distribution, call list management, callback scheduling, call recording, call reporting, CRM, lead management, IVR, and real-time monitoring for campaign and contact handling. Getting Started and Support ### What training and onboarding options does T-Max Predictive Dialer offer? T-Max Predictive Dialer provides in-person training, live online sessions, webinars, and documentation to help teams get started. In-person training and live online sessions support guided instruction, webinars cover product topics in a group format, and documentation offers written reference material for self-paced review. Getting Started and Support ### What customer support options does T-Max Predictive Dialer offer? T-Max Predictive Dialer provides Email/Help Desk, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. No reviewer feedback on support is available here, so no claims can be made about response speed, helpfulness, or common support frustrations. ## Features AI summary Based on 3,851 Call Center reviews Capterra reviewers highlight these as the top features buyers look for in call center software: - **Call Center Management** (**48%** of reviewers rated this feature as critical) - **Call Logging** (**44%**) - **Call Monitoring** (**44%**) T-Max Predictive Dialer includes **Call Logging** and **Call Monitoring**, giving teams a way to track call activity and review live or ongoing interactions for better oversight. However, it does not offer **Call Center Management**. Instead, it provides other highly rated features, including **Call Recording** (**46%**), **Automatic Call Distribution** (**44%**), and **Reporting/Analytics** (**43%**). These features help businesses document conversations, route calls more efficiently, and measure performance, allowing teams to improve service quality and make better day-to-day decisions. Activity Tracking Track and document all activities across devices, networks, and other systems Auto-Dialer System that automatically dials calls Automatic Call Distribution Distribute/route/connect calls Blended Call Center A call center that both makes and receives calls Callback Scheduling Schedules callback times Caller ID Identify the number and contact information of a caller before answering the phone T-Max Predictive Dialer 41 features ### All Features - Activity Tracking: Track and document all activities across devices, networks, and other systems - Auto-Dialer: System that automatically dials calls - Automatic Call Distribution: Distribute/route/connect calls - Blended Call Center: A call center that both makes and receives calls - Call List Management: Manage and track all past and future calls. - Call Logging: Collects essential call data such as call origin, call destination, call length, and other transaction details - Call Monitoring: Listen to live phone conversations for the purpose of training and assessing agent performance - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Reporting: Track and report on all incoming and outgoing calls - Call Scheduling: Schedule date and time for callbacks/follow-up calls or reminders - Call Scripting: Provide agents with a typical response for common call subject matter - Call Transfer: Transfers live calls to other agents - Callback Scheduling: Schedules callback times - Caller ID: Identify the number and contact information of a caller before answering the phone - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Specific Caller ID: Control the name and number that appears on outbound caller ID - Computer Telephony Integration: Computer-telephony integration is the use of computers to manage telephone calls - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Management: Ability to handle large datasets - FCC Compliance: Federal Communications Commission (FCC) compliance - FTC Compliance: Federal Trade Commission (FCC) compliance - Inbound Call Center: A call center that primarily receives calls, typically customer service focused - Interaction Tracking: Track interaction history by documenting conversations for contacts - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Lead Capture: Automatically identify and save contact information of potential customers - Lead Distribution: Route and distribute your leads to third party buyers - Lead Management: Store information about leads or contacts and track, manage and nurture them throughout the sales process - List Management: Manage contacts across multiple mailing lists - Manual Dialer: Agents choose who to call and when - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Notes: Allows users to take notes during or after the call for future reference. - Outbound Call Center: A call center that primarily makes calls, typically sales focused - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Predictive Dialer: System calls multiple numbers at once and connects the agent to the first number that answers - Progressive Dialer: Type of outbound calling system that automatically dials a list of phone numbers and connects agents with answered calls - Queue Management: Monitor wait time and abandonment for incoming requests that have not been routed - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Record Calls: Records calls for future reference. - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Voice Mail: Computer-based system that allows users to send and receive voice messages --- Get Advice We can help you find the software with the features you need. Features 4.9 (9) 4.9 Based on 9 reviews ## Pricing Value for money 4.8 (9) Free Trial Basic $100.00 Per Feature,Per Month Value for money 4.8 (9) 4.8 Based on 9 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.8 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.8 (10) 4.8 Based on 10 reviews ## User reviews Overall rating 5.0 Based on 10 reviews Filter by rating Counts reflect reviews available in this feed. 5(10) 4(0) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful EW Earl W. President Used the software for: 3-5 years ### "Great People Great Product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 28, 2019 The people there are great, friendly and motivated to answer all your concerns. Pros They have a couple product, the voice broadcast is great. It has a pay as you go function that works extremely well for my office, I'm never taken by surprise by a huge4 bill I don't understand. the reporting and functionality gives you a ton of information to streamline your process and make the most out of every minute and dollar. The predictive dialer is a per seat cost and extremely efficient. It will allow you to do more in an hour than you normally could do in an 8 hour work day. Cons The only con I can think of is the name isn't spoken on the outbound message of the voice broadcast. DO Director of Collections Director of Collections Used the software for: 3-5 years ### "Seamless Transition " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 20, 2019 T-Max has helped maximize our overall productivity. We are producing approx 20% more profit/revenue since migrating from a previous company. It was simple to learn and the transition was seamless. In addition, we are also saving a substantial amount of money. Pros The software is extremely user friendly. Cons There is not much to dislike about this system. CS CSR CSR Used the software for: Less than 1 year ### "Makes my job so much easier" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 November 29, 2018 I really am thankful for this sofware Pros This makes my job so much easier. to not have to hand dial everyone i call. Cons Hard to learn how to use at first, but its still great. CC Call Center Supervisor Call Center Supervisor Used the software for: 3-5 years ### "Excellent service overall" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 15, 2017 I have used Tmax dialer for several years, both the predictive and voice-broad cast. The ease of use and affordable pricing are some great points to the service, but hands down the customer support is the best. Anytime I had a question or a need the staff was there within minutes to take care of my needs. Fully plan on continuing to use their service for years to come. Pros Ease of Use Cons N/A OW Owner Owner Used the software for: 3-5 years ### "This company has some great employees ones that are willing to go the extra mile to help you succeed" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 7, 2017 We have been working with T-max Dialer and Communication for 3 yrs, and continue to grow. They have helped us stay in contact with our client's and save time doing so with there VOice Broadcast System. Pros Value and their experience. RE Reviewer ### "Best Dialer Ever" 5.0 April 14, 2017 Very good company to use, walked me through the setting up of my first campaign and followed up to make sure i didn't have any other questions. The dialer worker flawlessly and got our company a lot of new prospects. We will continue with using the predictive dialer for the foreseeable future and have now started using the voice Broadcaster as well. RE Reviewer ### "Remarkable product! " 5.0 April 18, 2017 T-Max provides you with a simple to use, yet robust inbound and outbound call center software designed specifically to provide more personalized service and accelerate sales productivity by instantly optimizing your agent's talk-time. Their world-class customer service team will be with you every step of the way to ensure your success! Jeffery ". ### "Great Dialer Platform " 5.0 April 18, 2017 I have been very impressed with T-Max dialer and their staff. I've tried out multiple companies None of them compare to the efficiency and quality they have provided us. I want to say thanks for the quick turnaround time and effort the T-Max team provided. RE Reviewer ### "Great Help" 5.0 April 6, 2017 The staff was very helpful and I loved the free trial with no c.c. info needed. That doesnt usually happen. Most free trials expect your credit card ,then you have ro cancel . But nope not these guys.. KG Keith G. ### "easy to use and cheap" 5.0 April 18, 2015 no issues and simple to use [View all Reviews](https://www.capterra.com/p/134503/T-Max-Predictive-Dialer/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.