--- title: "VisitBasis Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about VisitBasis Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more." source_url: "https://www.capterra.com/p/134570/VisitBasis/" page_type: "product" language: "en" --- # VisitBasis Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) VisitBasis ## What is VisitBasis? VisitBasis is an App that helps track and manage field teams in real time. It leverages the latest Cloud and GPS technologies on tablets and smartphones to ensure that every visit/call is properly completed. Automate scheduling and monitor your mobile staff geolocation and activities in real time. Increase appointment effectiveness by assigning custom tasks. Access incoming field data as soon as visits are finished, generating spreadsheet and chart reports. ## What is VisitBasis used for? [Retail Execution](https://www.capterra.com/retail-execution-software/)[Service Dispatch](https://www.capterra.com/service-dispatch-software/)[Field Service Management](https://www.capterra.com/field-service-management-software/) Top alternative Featured Overall rating Based on 3 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $18 Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for VisitBasis?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.visitbasis.com&name=VisitBasis) ## VisitBasis Overview Updated August 2026 AI summary VisitBasis is a field service management platform designed for businesses of all sizes that need to coordinate field operations, retail execution, and service dispatch. It offers mobile access, scheduling, billing and invoicing, inventory management, GPS tracking, and work order management, with options for activity dashboards and customizable reporting. Deployment is available via web, cloud, and mobile devices, including iOS and Android. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### VisitBasis 5.0 (3) VS. [4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/) Starting Price $18 Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.5 (3) Ease Of Use 4.2 (242) Value For Money 0.0 (0) Value For Money 4.2 (218) Customer Service 4.5 (3) Customer Service 4.1 (227) ## VisitBasis alternatives [4.2 (1,321)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.4 (333)](https://www.capterra.com/p/157262/QuickBase/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars Highest Rated [4.6 (5,308)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (1,475)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars ## FAQs about VisitBasis Overview ### What company size and specific industries is VisitBasis built for? VisitBasis is designed for direct store delivery, merchandising, retail execution, audit and inspection, trade promotion, field service, and home care companies. It suits organizations in these sectors that need software for field operations, store visits, inspections, and route-based work, from smaller teams to larger enterprise operations. Features and Usability ### What are the key features of VisitBasis? VisitBasis includes checklists, customizable reports, data collection, and performance metrics for field operations. It also offers GPS, image recognition, and image capture for location-based verification, plus activity dashboard, reporting/analytics, routing, scheduling, work order management, and inventory management for monitoring and dispatch workflows. Getting Started and Support ### What training and onboarding options does VisitBasis offer? VisitBasis provides live online sessions, webinars, and documentation to support team training. Live online sessions and webinars offer guided instruction, while documentation gives written reference material for self-paced review and ongoing use. Getting Started and Support ### What customer support options does VisitBasis offer? VisitBasis provides chat support for customer assistance. No reviewer feedback is available here to describe response times, helpfulness, or common support frustrations, so the support experience cannot be assessed from user reports. ## Features AI summary Based on 3,952 Field Service Management reviews Capterra data shows that buyers of Field Service Management software rank the following features as their top priorities: - **Mobile Access** (**62%** of reviewers rated this feature as critical) - **Scheduling** (**61%**) - **Billing & Invoicing** (**60%**) VisitBasis supports all three of the features reviewers consider most important: **Mobile Access**, **Scheduling**, and **Billing & Invoicing**. Combined, these capabilities help businesses keep field teams connected on the go, coordinate service appointments more efficiently, and manage customer billing in one system, allowing teams to complete jobs faster and maintain accurate financial records. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Audit Management Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws Billing & Invoicing Create, manage, and send invoices or bills to customers Checklists An itemized to do list that can be edited as tasks are completed Contact Database Centralized database of stakeholders and their contact information such as names, address, phone number etc. Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. VisitBasis 31 features ### All Features - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Checklists: An itemized to do list that can be edited as tasks are completed - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Reports: Alter the layout and content of reports - Data Collection: Process of gathering, measuring, and analyzing accurate data - Dispatch Management: Manage sending personnel and resources to a site as needed - Electronic Signature: Digitally sign online documents - Form Builder: Adds a customizable form to the landing page, usually for the purposes of lead generation - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Image Capture: Process images and automatically scan for data - Image Recognition: Ability of software to identify an image among other data - In-Store Execution: Handle all promotion activities and brand strategy for products at retail stores - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Job Management: Manage and track all job information and associated tasks - Merchandising: The activity of promoting the sale of goods at retail - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Online Time Clock: Track/log the amount of time employees worked per job using a timer - Payment Collection in the Field: Swipe a credit card or manually process payments while with the customer in the field - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Routing: Plan daily routes to optimize employee scheduling and provide directions - Scheduling: Plan availability and assign specific time slots for tasks and resources - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Technician Management: Oversee technicians and track their assigned work orders - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders --- Get Advice We can help you find the software with the features you need. Features 5.0 (2) 5.0 Based on 2 reviews ## Pricing Free Trial Basic $18.00 Per Month Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.5 (3) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.5 (3) 4.5 Based on 3 reviews ## User reviews Overall rating 5.0 Based on 3 reviews Filter by rating 5(3) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MP Michael P. Wholesale ### "Very good merchandising software. Best price." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.5 4.5 Features 5.0 5.0 Customer Service 4.5 4.5 Likelihood to Recommend 10/10 February 27, 2015 Pros I like the price of VisitBasis - no licenses fees. My staff is rotating, so it is important. Also, I pay only for work, which is already done. No price to take my data, and reports are free, which is great too. I could not find any other planning solution. Cons All is good. If you have any problems, they have chart support. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AS Aleksey S. Retail ### "Covers all features for my merchandising process, friendly interface " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 25, 2015 Pros It covers all features for my merchandising process and has a friendly interface. Cons VisitBasis solution covered all the features I needed for my merchandising company. Also, support was excellent. I had a demo, and the VisitBasis team has helped me to load all my data on a same day. Our reps were pleased with the easy to use mobile interface, which is very impressive, compared to other companies. The VisitBasis App works on all our rep's devices, so we did not have to buy any devices for the reps. Also VisitBasis gave me the way to show all my data in custom reports, which is amazingly helpful. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anna N. Deputy Director for Economics and Finance ### "NIce App for retail visits." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 0.0 0.0 Customer Service 4.0 4.0 Likelihood to Recommend 0/10 February 12, 2015 All tasks can be performed using a cell phone or tablet even when offline. No more paper work. simple intuitive interface, easy to use. Real-tome monitoring and instant reports provided. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.