# FotoWare DAM Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is FotoWare DAM the right Digital Asset Management solution for you? Explore 12 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/134571/FotoWare-DAM/reviews

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FotoWare DAM

4.7 (12)

[View alternatives](https://www.capterra.com/p/134571/FotoWare-DAM/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of FotoWare DAM

Ease of use

4.3

Customer Service

4.2

## Showing most helpful reviews

Showing 1-12 of 12 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

SM

Stephen M.  
Staff Photographer  
Photography  
Used the software for: 2+ years

### "Fantastic Fotoware"

October 12, 2021

5.0

Having been using FotoWare DAM products for almost 14 years its an integral part of our daily workflow. I couldn't recommend it enough and their customer support is second to none.

Pros

The ease of yes and how each element is customized to suit our company's workflow.

Cons

The price! When assets and how they are captured change it sometimes take a little too long for the software to catch up with elements of the new file types.

Alternatives considered

[PhotoShelter for Brands](https://www.capterra.com/p/143701/Libris/)

Reason for choosing FotoWare DAM

The sales pitch and customer support felt more personal.

Review Source

Response from FotoWare

October 13, 2021

Thank you so much for your review, Stephen! We're delighted to hear that FotoWare is an integral part of your daily workflow and that you think our customer support is second to none!

AM

Alexandre M.  
Media Analist  
Oil & Energy  
Used the software for: 2+ years

### "The complete solution for you asset management needs"

October 13, 2021

5.0

Pros

It solved once and for all the asset management that made the company spend a lot of workforce hours in the past.

Cons

The crop issue and the Pro interface annual cost are a point of frustration for end users and administrators.

Review Source

Response from FotoWare

October 20, 2021

Thank you for your review, Alexandre! We're delighted to hear FotoWare has solved your asset management problems and is helping to save so much time!

JE

Jørgen E.  
Manager Marketing  
Maritime  
Used the software for: 2+ years

### "The most used software during the working day"

October 12, 2021

4.0

To a significant degree, only positively

Pros

I have used the programs from fotoware for more than 15 years. Being able to search and find files in seconds has been amazing.

Cons

There has been a somewhat high threshold for making changes or especially upgrades to server software. This has gotten worse after we lost our local dealer network.

Review Source

Response from FotoWare

October 13, 2021

Thank you for your review, Jørgen we really appreciate it! It's great to hear that you are a long term user and that FotoWare helps you to find what you need so quickly!

TL

Trystan L.  
Multimedia Editor  
Government Administration  
Used the software for: 2+ years

### "Extremely useful, even when using only a fraction of what it's capable of"

October 13, 2021

5.0

Extremely positive, we managed to combine an older database on an outdated operating system with what we had set up already. It meant creating a small bespoke part ffor the software but it does exactly what we need to do.

Pros

We utilise only a very small fraction of what is possible from the software. But the development team have helped find bespoke ways to incorporate what we needed the software to do. It's been easy for a variety of experiences to get to grips with and has controls in place to lock certain features down for admins to manage.

Cons

There really isn't much I don't like or would say needs improving. Tiny little bits of customization in terms of different columns viewable on different pages/databases, instead of the same ones throughout each would be a nice to have. But other than that the ability to customise the vast majority is excellent.

Reason for choosing FotoWare DAM

Time and cost to create a system from scratch was must greater than figuring out a way to integrate an old system into this software.

Review Source

Response from FotoWare

October 18, 2021

Thank you for your review, Trystan! It's great to hear that FotoWare is such a useful tool for your organization

DK

Denise K.  
Senior Picture Research | DAM | Image Management | Rights Clearance  
Publishing  
Used the software for: 2+ years

### "20 years working with Fotostation/Fotoweb and still going on!"

March 29, 2022

5.0

I work with Fotostation/Fotoweb since 20 years ago and really like this software. In my last experience, I had to produce a huge book collection from the scratch during the coronavirus pandemic in a brand new company. There wasn't a physical office, staff, or platform. In 3 or 4 weeks we put everybody on board: picture researchers, graphic designers, illustrators, text editors, cartographers and book reviewers. The workflow was efficiently designed thus helping us in reaching our goal.

Pros

I really like the possibility of customizing the editors, actions and collections from each client in an independent way, with an easy transition among them. I appreciate the clarity of knowing which IPTC fields we are dealing with and how to manage them. It's also pleasant to know that Fotoware is bringing to Fotoweb all the functionalities from the complete Fotostation.

Cons

I dream about a platform that captures the html information (such as an image description) and automatically brings them to the IPTC fields. I imagine it should be an API to do it however I'm not certain. That´s not a trivial feature.

Review Source

Response from FotoWare

April 8, 2022

Thank you for such a lovely review, Denise. It gives us so much joy to know that you have been using FotoWare products for more than 20 years and still love it!

AJ

Andrea J.  
Head of Medical Illustration  
Hospital & Health Care  
Used the software for: 2+ years

### "Using FotoWare in a hospital setting"

October 12, 2021

5.0

Pros

The governance around image access and audit trails reports of downloaded images. Searchability of patient conditions that is essential in a teaching hospital setting. The addition of the Clinical Uploader App that allows clinicians to take their own images at the point of care 24/7.

Cons

More audit functionality for reporting, linked to activity of specialty within a hospital setting.

Review Source

Response from FotoWare

October 13, 2021

Thank you so much for your review, Andrea! We are so proud to hear how FotoWare helps you and your team in the hospital to access and upload important images

TG

Turgay G.  
IT Administrator  
Security and Investigations  
Used the software for: 2+ years

### "Easy for users"

June 13, 2023

5.0

Pros

Easy to use for our employees was the most important feature

Cons

Printing and screenshot from videos is poor

Reason for choosing FotoWare DAM

Ease of use for out users

Review Source

MJ

Mads J.  
Spare time photographer  
Photography  
Used the software for: 2+ years

### "Fotostation Pro (local install): Great overview, fast tool, relevant functions"

December 8, 2021

4.0

Pros

All relevant metadata-fields is in one screen (no scroll, no tabs). Pleasant thumbnail-interface. Very fast search. Great AND-NOT search. Great Add-text-to-multiple-photos-feature. Great Find-and-replace-feature.

Cons

If I manually choose two similar photos and want to enrich metadata in both: No automatic comparison of metadata. Configuration is sometimes for nerds - i.e. the text editor. Not many new functions in Fotostation Pro the recent years.

Reason for choosing FotoWare DAM

Metadata in Lightroom: I simply hate the scrollbar.

Review Source

Response from FotoWare

April 8, 2022

Thank you for your review Mads, great to hear that you enjoy using FotoStation!

KR

Klaus R.  
Quality Assurance Spezialist  
Publishing  
Used the software for: 2+ years

### "Finding images"

November 17, 2021

4.0

as good as we are still clients ...

Pros

Very stabile / easy to use (fotoweb interface) / metadata handling

Cons

limited rights of main users / more individual design adaptions would be good

Review Source

Response from FotoWare

November 24, 2021

Hi Klaus, thank you for your review. It's much appreciated and we're happy to see you find FotoWare to be helpful tool!

DM

Donna M.  
DAMS Administrator  
Museums and Institutions  
Used the software for: 1-2 years

### "FotoWare DAMS"

March 23, 2022

4.0

Pros

We get great customer service from our FotoWare vendor (Pivotal). The FotoWare product itself feels like it is regularly being developed to align with contemporary needs. It has a contemporary feel more than some other database DAMS.

Cons

FotoWare don't always feel 'global'. Their webinars, collaboration and customer interactions don't feel like they aim to reach Australian customers.

Review Source

Response from FotoWare

April 8, 2022

Thank you for this review, Donna. We hope that we will feel more global as we continue to grow, and be able to provide live webinars and activities in more time zones.

RS

Rein S.  
Photo Editor  
Utilities  
Used the software for: 1-2 years

### "Peccato per i free-lance che non potranno accedere al prodotto Fotostation Pro!"

December 23, 2024

5.0

Peccato che non hanno dato continuità per l'uso individuale di Fotostation Pro.

Pros

Dopo più di vent' anni di utilizzo posso confermare che il sistema e ottimo, peccato che hanno cambiato la strategia aziendale a favore di una politica enterprise, togliendo alle piccole realtà la possibilità di utilizzare il sistema. Siamo stati obbligati a cercare altri prodotti per rimpiazzare il desktop client di fotoware "Fotostation Pro"

Cons

Il fatto che hanno cambiato la strategia aziendale

Alternatives considered

[OrangeDAM](https://www.capterra.com/p/81311/Cortex/)

Reason for choosing FotoWare DAM

Ottimo sistema di gestione dei meta dati e dei materiali.

Review Source

TR

Taufit R.  
IT lead  
Broadcast Media  
Used the software for: I used a free trial

### "Importance of DAM in media publishing"

October 19, 2021

5.0

Fotoware DAM is very easy to use and user like the feature

Pros

Easy to setup and use integrated seamlessly with other software such as office

Cons

A quite expensive for small medium company

Alternatives considered

[WoodWing Assets](https://www.capterra.com/p/113529/Elvis-DAM/)

Reason for choosing FotoWare DAM

Experience with Fotoware applications

Review Source

Response from FotoWare

October 21, 2021

Hi Taufit, great to hear you found FotoWare easy to set up and integrate with other software. Thank you for your review - it is much appreciated!

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