# DonationMatch Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about DonationMatch Software - reviews, pricing plans, popular comparisons to other Donation Management products and more.

Source: https://www.capterra.com/p/134578/DonationMatch

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# 

 DonationMatch Software Review 2026: Features, Reviews, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

DonationMatch

## What is DonationMatch?

DonationMatch is like a virtual employee for both donor companies and nonprofits, making connecting prizes with school and nonprofit events easier than ever. Our platform handles contact verification, request tracking, and even instant delivery of printable gift certificates so making better decisions and saving time is as seamless as possible. Visit our website to learn more about how we help both donors and recipient organizations win-win together!

## What is DonationMatch used for?

[Donation Management](https://www.capterra.com/donation-management-software/)

Top alternative

Featured

Overall rating

Based on 5 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Starting price

$49

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for DonationMatch?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://donationmatch.com&name=DonationMatch)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### DonationMatch

4.8 (5)

VS.

[4.7 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/)

Starting Price

$49

Flat Rate, Per Month

Starting Price

$125

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (5)

Ease Of Use

4.6 (1,393)

Value For Money

5.0 (4)

Value For Money

4.6 (1,130)

Customer Service

5.0 (4)

Customer Service

4.8 (1,293)

## DonationMatch alternatives

[4.6 (936)](https://www.capterra.com/p/111128/Bonterra-Guided-Fundraising/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

92%

of reviewers

rated it above 4 stars

[4.6 (405)](https://www.capterra.com/p/97513/DonorSnap/reviews/)

Starting price

$50.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.6 (56)](https://www.capterra.com/p/10007439/GiveWP/reviews/)

Starting price

$79.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

91%

of reviewers

rated it above 4 stars

[4.3 (613)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

Starting price

$139.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/134578/DonationMatch/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Campaign Management

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Donation Tracking

Track and view detailed financial donation history made by contacts and members

Donor Management

Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach

Event Management

Schedule and manage the logistics of activities and other gatherings

Receipt Management

Upload, track, and submit receipts in a central database

DonationMatch 5 features

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Track and view detailed financial donation history made by contacts and members

Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach

Schedule and manage the logistics of activities and other gatherings

Upload, track, and submit receipts in a central database

Get Advice

We can help you find the software with the features you need.

Features

4.8 (5)

4.8

Based on 5 reviews

## Pricing

Value for money

5.0 (4)

Free Trial

Free Version

Basic

$49.00

Flat Rate,Per Month

Value for money

5.0 (4)

5.0

Based on 4 reviews

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## Support, customer service and training options

Customer Service

5.0 (4)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

5.0 (4)

5.0

Based on 4 reviews

## User reviews

Overall rating

4.8

Based on 5 reviews

Filter by rating

5(4)

4(1)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AL

Alegra L.

Writer

Writing and Editing

### "Connects business donations to charities"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 2, 2021

This tool has given me an expanded reach through charitable donations while saving me time in doing so. Win win!

Pros

This software streamlines the process of managing donations to non-profits. It takes it out of your inbox and goes to one place where you can quickly approve or decline requests, and you can also search to be matched.

Cons

I've had almost all positive experiences. On occasion, there are unexpected defaults in the tool. ex: when you reply to a message, the subject line disappears. Not that big of a deal, but a programming tweak would further improve.

Reasons for choosing DonationMatch

I am not aware of any competitors.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JZ

Joe Z.

Resource Development Coordinator

Civic & Social Organization

### "DonationMatch is a blessing"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 28, 2020

I cannot imagine a better experience with a partner company. Renee has been so helpful and accommodated all of our needs.

Pros

DonationMatch.com has revolutionized the way Navy Pier handles donation requests. We no longer need 12+ hours each month to review and respond to the hundreds of requests we receive. Instead, we’ve been able to streamline the entire process into a once-monthly, 1-hour request review meeting. The option to filter applicants by mission-area and location enables us to direct our giving to organizations whose priorities align with our own. We’re able to courteously direct all requests that come to us by phone or mail to DonationMatch.com. The option to automatically and immediately deliver our donated tickets online saves time and resources for our sales department too. The only thing we regret about our partnership with DonationMatch.com is how long it took us to commit to it.

Cons

I only wish there were more categories to sort requests by.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

TW

Traci Wilkerson S.

Founder/President

Non-Profit Organization Management

### "Platform so easy to use, bringing hundreds of donors in one easy step!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

December 19, 2019

It has been really positive. I have had great customer service whenever I have needed assistance or questions from Renee Zau and her team. I have had great experiences with all of the donors for the 7 times we've used the software. Each time we've used it, we've had an increase in donations provided to our organization so I feel that the businesses who see the work we do and our presence within DonationMatch, may be earning our trust more as well, which is a reflection of this platform. Without this platform, I would not have been able to provide these items most of which are gifts to military and veterans for the holidays.

Pros

I really love DonationMatch because it is easy to use and it brings hundreds of donors to this one platform. I can find donors for multiple types of events throughout the year with great ease. My fundraising efforts have become streamlined and the time to solicit donations has been reduced greatly since discovering this software in 2016. I highly recommend DonationMatch.

Cons

At this time, I don't have anything that I've run into to be problematic for our organization.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

Office Manager

Religious Institutions

### "Saves time and money"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

December 12, 2019

Less manpower needed when it comes to fundraising.

Pros

Donationmatch has been a great experience for our small nonprofit. The free trial convinced our manager to commit. It allows for ample customizations, greater connection with supporters and faster thank you and follow responses to each of our campaigns.

Cons

The price is reasonable for a small organizations, although the cost is per user. I would think the more we grow it may be a bit more costly.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 17, 2019

Thanks so much for your feedback, and we are glad to hear your organization had a great experience saving time and money with DonationMatch, as that is our goal and mission. We are continuously working on improving our ease of use as well, so any specific suggestion would be appreciated directly through our customer support channels. Thanks again!

JD

Justin D.

Owner

Marketing and Advertising

### "Donation Match has generated excellent results for our comoany."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 2, 2017

Put us in contact with thousands of potential customers with no fees or out of pocket costs required by our business. At the same time, helped us to raise money for a wide range of great causes at their events.

Pros

The ultimate "win-win" situation for our company as well as for dozens of worthy causes that we have been able to connect with.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Independent research methodology

Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

How Capterra ensures transparency

Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)