# Page 22 | Salesforce Marketing Cloud Account Engagement Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 22 - Is Salesforce Marketing Cloud Account Engagement the right Email Marketing solution for you? Explore 649 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/134593/Pardot/reviews --- Salesforce Marketing Cloud Account Engagement 4.1 (649) [View alternatives](https://www.capterra.com/p/134593/Pardot/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 22 - Reviews of Salesforce Marketing Cloud Account Engagement ## Showing most helpful reviews Showing 526-550 of 649 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use DE Deborah E. Used the software for: ### "Decent, but could have easier functionality for email templates" October 27, 2016 4.0 Email templates in Pardot don't pull over as much as traditionally thought when you plan on using an "email template" in other products. This makes it so we have to redo a lot of the same setup steps for every monthly email we want to send out, even though all we needed to change on the email template was the date. Review Source AW Adrian W. Used the software for: ### "Not that flexible - pushy sales approach" June 4, 2015 2.0 \- A very good product that was not that dynamic for our business - Lacked flexibility & ability to adapt - Despite being a multi $b business, they would not give us a 7 day trial to see if it was appropriate - All about the sale. Just wanted to get across the line for end of month sales target Review Source MG Michelle G. Used the software for: ### "pardot is a very beneficial tool for marketing communications" October 6, 2016 5.0 We used pardot to replace marketo for its ease of use, salesforce integration, and template design capabilities. It is also great for targeted campaign management and sales follow up. Pros Ease and targeted campaign management Cons Not easy to get sales to plug in and use the tool Review Source JW Jessica W. Client Services Real Estate Used the software for: ### "The more you use it, the more you'll love it!" February 3, 2016 4.5 Pros We like the fact that it's relatively easy to use and it's connectivity with our CRM, Salesforce, it awesome. Their client services is hard to beat! Cons There's not much to say in the "things I don't like about Pardot" category... Review Source MV Max V. Used the software for: ### "Great tool for streamlining lead nurturing and follow up " February 1, 2017 5.0 While my experience with Pardot has been rather short, I have found it to be an incredibly helpful resource to connect the marketing and sales team. Ability to nurture leads with emails, newsletters, etc and have a score to qualify them as ready for the sales team has been a great asset. Review Source BN Briana N. Social Media Admin Electrical/Electronic Manufacturing Used the software for: Less than 6 months ### "I Love Pardot!" October 5, 2016 5.0 Pardot is simple, intuitive, and easy to navigate. Having worked in other email distribution platforms, Pardot is a delight to use. UI is important, but functionality is also vital — Pardot has both. Drip Campaigns, A/B testing, basic open/click metrics, and now the new Engagement Studio are incredible features that not all other platforms have. Engagement Studio opens opportunities for personalized customer journeys in more ways than you can imagine with built-in logic and the flexibility to create rules that make sense for your audience. Also, as usual, SalesForce delivers fun ways to learn and become familiar with their products through their OfficeHours, Knowledgebase, and additional resources. I would recommend Pardot to anyone as their email management platform. I also expect my loyalty to only be strengthened as I become more familiar with the platform. Pros UI / Functionality Cons I haven't used it enough yet. Review Source SH Spener H. Used the software for: ### "Pardot is our outbound marketing automation choice " October 14, 2016 4.0 We use Pardot weekly to manage our multiple email campaigns send to prospects worldwide. The smooth integration with Salesforce allows our sales team to keep track of which marketing activities resulted in customer conversion. We're been very happy with Pardot and the value it brings. Review Source SG Stephanie G. Computer Software Used the software for: ### "Solid marketing automation solution for Salesforce users" February 20, 2015 3.0 Pros Pardot has revamped how marketers can build customer journeys. The interface is intuitive and slick. It simplifies what could be a complex process. Cons The social media listening tools are not as good as competing products. Review Source AH Annette H. Electrical/Electronic Manufacturing Used the software for: ### "Pardot protection" October 24, 2014 5.0 Pros Pardot does all the work for you. You set the criteria for the alerts and it does the weeding and alerts you on only those inquiries you need to see. Cons There is nothing I do not like about the product or vendor. Review Source AH Adam H. Computer Software Used the software for: ### "Lead Generation Has Been Outstanding!" March 3, 2015 3.5 Pros The lead deck allows you to actively manage your prospects and even engage them when the sale is currently on their mind. Cons Integration with various programs is a bit spotty, such as Outlook and a few others. Review Source KW Kristina W. Ecommerce Sales Manager Used the software for: ### "Working with Pardot is definitely a learning experience. " May 4, 2016 5.0 It's great and easy to use. I like how easy it is to look up a customers account information when I need it quickly. It's very helpful when trying to find out how they heard about our company and if they have been a customer of ours or if they are a new customer. Review Source TS Tomas S. Used the software for: ### "" July 23, 2012 4.5 We chose Pardot after reviewing several of the products listed here on Software Advice. I felt like it was the easiest to implement and I wasn't disappointed. We have a great account manager and we received plenty of free training to help us get ramped up. Review Source VK Venkat K. Used the software for: ### "Pardot review" October 4, 2016 4.0 Excellent Product...this has helped us grow our customer base in an explosive way...It integrates with Salesforce and helps to keep the data in sync between both systems. We have integrated to synch up Accounts and Contacts and Cases. Great experience... Review Source SB Sarah B. E-Commerce Acquisition Specialist Used the software for: ### "A+ Software" May 4, 2016 5.0 I enjoy using Pardot in order to organize my prospects. It is a great marketing tool and I recommend it to anyone in the sales field. However, I do wish I could search prospects by phone number, considering a majority of my work is done over the phone. Review Source C(D Cecilia (Marilize) D. Used the software for: ### "null" May 28, 2019 5.0 Review Source GG Gwendolyn G. Used the software for: ### "null" July 30, 2018 4.0 Review Source JB Jenny B. Business Analyst Automotive Used the software for: ### "null" May 11, 2018 5.0 Review Source YSZ Yashar Soushyant Z. CEO , Chairman, Managing Director Business Supplies and Equipment Used the software for: ### "null" May 26, 2018 4.0 Review Source AJ Alexander J. Marketing Automation Specialist Marketing and Advertising Used the software for: ### "null" October 15, 2018 3.0 Review Source aM amar M. Director Computer Software Used the software for: ### "null" October 21, 2018 5.0 Review Source OS Oliver S. Assistant to Fashion Director at GQ Style Publishing Used the software for: ### "null" January 16, 2019 3.0 Review Source RN Raghu N. Sr. Research & Project Analyst Mechanical or Industrial Engineering Used the software for: ### "null" August 24, 2018 4.0 Review Source BV Blake V. IBM Client Executive / Solutions Sales Information Technology and Services Used the software for: ### "null" May 22, 2018 3.0 Review Source DP David P. Used the software for: ### "null" April 6, 2019 5.0 Review Source TS Trevor S. Used the software for: ### "null" May 10, 2019 4.0 Review Source Similar Products Featured