# Page 24 | Salesforce Marketing Cloud Account Engagement Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 24 - Is Salesforce Marketing Cloud Account Engagement the right Email Marketing solution for you? Explore 649 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/134593/Pardot/reviews

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Salesforce Marketing Cloud Account Engagement

4.1 (649)

[View alternatives](https://www.capterra.com/p/134593/Pardot/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 24 - Reviews of Salesforce Marketing Cloud Account Engagement

## Showing most helpful reviews

Showing 576-600 of 649 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

BR

Bob R.  
  
  
Used the software for:

### "Pardot is a Very Good Automation Platform"

April 12, 2017

4.0

I have used Pardot for more than 2 years now. It is a very good marketing automation platform and has the best Salesforce.com integration, particularly now that Salesforce owns them.

Review Source

DR

Dzidza R.  
  
Computer Software  
Used the software for:

### "Pardot experience"

December 2, 2014

4.0

Pros

The customer service is wonderful, and the product is easy to use.

Cons

Upload speeds can be slow at times, but all in all I cannot complain.

Review Source

KA

Kala A.  
  
  
Used the software for:

### "Not much of use"

October 5, 2016

3.0

I did not like Pardot for its limitations with the amount of data that can be stored. Its very primitive and does not support multiple Salesforce leads to One Pardot prospect.

Review Source

SA

Stephanie A.  
business women  
  
Used the software for: 1-2 years

### "So far so good"

January 12, 2018

5.0

Pros

It helps us connect planned and actual spend with team activity, track to targets, and maintain transparency for portfolio financials.

Review Source

AK

Ansley K.  
Online Marketing Specialist  
Computer Software  
Used the software for:

### "Highly Recommend Pardot "

November 26, 2014

5.0

Pros

I like the versatility, ease of use and the support.

Cons

There is room for growth in terms of the functionality within the email builder.

Review Source

MR

Michael R.  
IT Manager  
Hospital & Health Care  
Used the software for:

### "Pardot review"

October 6, 2016

4.0

We are fairly new to pardot, and it's becoming a big part of our program. We haven't been incredibly happy with the roadmap, but the product we've got has been good so far

Review Source

KC

Kathy C.  
Ecommerce Aquisiton Specialist  
  
Used the software for:

### "It is a great tool , i use it all throughout my day"

May 4, 2016

5.0

I was able to see the products that my prospect were interested in on my website, as well as capturing a valid e-mail that helps to keep corresponding with that prospect

Review Source

DI

Daniel I.  
  
  
Used the software for:

### "Pardot Chrome"

October 6, 2016

3.0

Attended a Dreamforce session and realized that Pardot does not work with IE and Chrome, only Firefox. I'm sure it will be fixed eventually, but poor experience so far.

Review Source

DS

Debira S.  
  
  
Used the software for:

### "Pardot Review"

October 5, 2016

4.0

Pardot support was great at helping me figure out the answers to questions that I was unable to answer on my own. Would love to see some form of competition insight.

Review Source

SK

Steve K.  
  
  
Used the software for:

### "Meets basic marketing automation needs"

October 6, 2016

3.0

There are other solutions on the market that have a more robust feature set. The basic marketing automation needs are met but other vendors may provide more features.

Review Source

LS

Laura S.  
  
  
Used the software for:

### "Best SMB Marketing Automation Tool Out There!!!"

October 5, 2016

5.0

I've used Pardot in multiple jobs and it has never failed to disappoint. It's a fantastic tool for SMB's and can be used all the way up to enterprise organizations.

Review Source

MT

Maria T.  
  
  
Used the software for:

### "Review of Pardot "

October 6, 2016

4.0

I have seen and tried the Pardot application. It has is easy to use and customer service is great. They have great features and functionality and quality is great.

Review Source

TT

Tony T.  
  
  
Used the software for:

### "Steep learning curve but worth it"

October 5, 2016

4.0

It works really well with most of our other apps, and there are little to no conflicts. It can be hard to get up and running with a less than experienced IT team.

Review Source

DH

D H.  
  
  
Used the software for:

### "DH SFDC Review"

October 6, 2016

4.0

Overall support experience great. Looking forward to lightning settling into a consistent product. Licensing a bit of an issue for a small number of our customers

Review Source

BG

Bill G.  
  
  
Used the software for:

### "Pardot review"

October 4, 2016

4.0

it was a great experience. I would recommend to another company. it was very helpful. we were able to streamline our marketing efforts and better capture leads.

Review Source

HM

Holly M.  
  
  
Used the software for:

### "Pardot is GREAT"

October 5, 2016

5.0

We use pardot in our business and we find it is very useful and integrates very well with our Salesforce instance. It provides great and relevant analytical data.

Review Source

MM

Marcela M.  
  
  
Used the software for:

### "Pardot - non profit use"

October 6, 2016

4.0

We are learning how best to use Pardot to communicate with our clients. Understanding functionality and maximizing our interactions are a priorityfor our team.

Review Source

cT

clayton T.  
  
  
Used the software for:

### "clunky and overpriced"

October 5, 2016

2.0

the structure of their platform is clunky and their service is overpriced, their only saving grace being their support team, but overall i would not recommend.

Review Source

DK

Dalton K.  
  
  
Used the software for:

### "Great Marketing System"

October 5, 2016

5.0

Have used Pardot for over a year, liking it a lot so far. Great integration with Salesforce with some front-end configuration. Comparable product to Eloqua.

Review Source

RM

Roman M.  
  
  
Used the software for:

### "Love Pardot"

October 4, 2016

5.0

Very new to salesforce and using all the awesome cloud base apps used in salesforce with pardot. I will differently recommend this to other people.

Review Source

NM

Nick M.  
Salesforce Admin  
  
Used the software for:

### "Review of Pardot for Wealth Management"

October 6, 2016

4.0

Overall good product in wealth management marketing with a solid integration into Salesforce. We market our funds to advisors around the country

Review Source

kP

keshav P.  
  
  
Used the software for:

### "its very good"

October 6, 2016

3.0

its good for life and technology perspective its changing the world. its innovation in software industry. its changing the way people think

Review Source

DS

Dana S.  
  
  
Used the software for:

### "Pardot is cool"

October 4, 2016

3.0

It is a great product, but would like better user support. The options at Dreamforce are good, but there needs to be more available sessions.

Review Source

AR

Abe R.  
  
  
Used the software for:

### "great product"

October 5, 2016

3.0

so far so good, easy to use. good support , esy to implement. reduce time to market . ease of integration . enanced experince kkkk

Review Source

NG

Natalie G.  
  
  
Used the software for:

### "The Best Marketing Automation Software"

November 3, 2016

4.0

If you are a marketer and want to reach potential customers and current customers, this give you the most flexibility AND measurement tools!

Review Source

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