--- title: "Page 2 | Joblogic Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Page 2 - Is Joblogic the right Facility Management solution for you? Explore 102 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/134632/JobLogic/reviews/?page=2" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Joblogic 4.3 (102) [View alternatives](https://www.capterra.com/p/134632/JobLogic/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Page 2 - Reviews of Joblogic ## Showing most helpful reviews Showing 26-50 of 102 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer IT Director Used the software for: 3-5 years ### "Long time satisfied Protean user" February 11, 2021 5.0 Overall we have been very satisfied with Protean since its deployment back in 2011. Pros We have been using Protean software for the past 10 years. Protean has a comprehensive set of features and the technical team are very efficient when it comes to bespoke changes. The system is reasonably configurable and being based on SQL Server database relatively easy to integrate with. The mobile engineer application has been critical to us. The technical support and customer service is very good. The security access rights are role based and very granular which is useful. Cons A more comprehensive web based interface for some functions would be very useful. I understand from the road map that Protean is moving in a SAAS direction and we are keen to move with them. Review Source R Reviewer Service Account Manager Used the software for: 1-3 years ### "Great Time Saver" November 25, 2019 4.0 Protean has allowed us to produce far more accurate records and reports, and makes the general day to day job for our staff much easier. It also allows us to plug gaps where the previous processes could have had things slip through the net. It's not perfect, but compared to other companies in our field, the functionality and value is far beyond many of the competitors alternatives. Pros The software has allowed our company to keep an accurate record of all works completed, and services due. Previously this was much more of an issue, and it has helped to streamline our processes, in turn making the team more efficient, and providing our clients with a much more fluid and improved service. Cons There are a few areas where the software can be slightly frustrating, the way our contracts are set up can sometimes cause us minor issues within the system, but on a whole the positives hugely outweigh any negatives. Review Source R Reviewer Owner Used the software for: I used a free trial ### "Appalling customer service" August 8, 2023 1.0 Disgusted Pros Nothing as their customer service is a complete disgrace Cons The fact that they robbed me of 2 months worth of subscriptions after I stopped using the software mid trial with no way of removing my credit card to stop the subscription, no replies to emails until I leaned towards legal action and terrible reviews Review Source R Reviewer Manager Used the software for: 1-3 years ### "Easy to use" August 16, 2023 5.0 Pros We use Joblogic to schedule, dispatch and track the progress of job installations. It’s easy to raise quotes and then follow up with invoices helping us keep everything all in one place. Cons For what we use Joblogic for, it’s done everything we need. Customer support are great for anything we need help with. Review Source R Reviewer Director Used the software for: Less than 1 year ### "Great product" November 30, 2023 5.0 Pros Relatively easy to set up, customer support was great whilst doing it. Cons Form building initially was confusing but very simple after a few questions were answered Review Source R Reviewer Director Used the software for: 1-3 years ### "One year in" June 6, 2019 5.0 we have combined all our separate systems into protean with great success Pros Very user friendly, saves a huge amount of time. Cons multi equipment jobs can be difficult to make corrections if not done correctly first time Review Source R Reviewer PROPRIETOR Used the software for: Less than 1 year ### "EXCELLENT PRODUCT, MADE MY BUSINESS EFFICIENT AND SAVES SO MANY HOURS" July 24, 2017 5.0 MY BUSINESS LOOKS MORE PROFESSIONAL AND MOVING WITH TECHNOLOGY. I HAVE SAVED ENDLESS HOURS ON PAPER WORK AS THIS SOFTWARE SAVES THAT WORRY. MY DATABASE GETS BUILT BY THE DAY USING THIS SOFTWARE - MAKING MY BUSINESS MORE VALUABLE. Pros I FIND THE EASE OF QUOTING & INVOICING INVALUABLE, AND SAVES ME HOURS OF TIME ON ADMIN, WHICH WHEN YOU ARE A NEW BUSINESS THAT EXTRA TIME CAN BE USED TO MUCH GREATER BENEFIT. TRACKING STOCK AND PLANNING THE ENGINEERS DAY FOR WEEKS AHEAD IS ALSO GREAT. Cons SO FAR I HAVE NOT COME ACROSS ANY CONS, THE ONLY ISSUE WAS TRANSFERRING FIGURES ACROSS TO SAGE WAS NOT POSSIBLE BUT THE ISSUE WAS RESOLVED VERY QUICKLY Review Source R Reviewer Maintenance engineer Used the software for: 3-5 years ### "Joblogic review" July 25, 2025 3.0 My overall experience with Joblogic is neutral. As a user, i liked it being simple, however issues with picture uploads and program crashing resulting in lots of time wasted, adds to the negative side of experience. As a result, our new company management decided to switch to a different software for our daily job logging and reporting. Pros It is great that this software is set up in a very user friendly way. It was easy to start using it, as it was functioning in a simple and easy way. There was no need to look through user manuals. Cons The most problematic thing was very slow picture upload. It was taking ages to upload images, especially if wifi signal wasn't very srong. To get images uploaded using mobile data was close to impossible. Another frustrating thing was program crashing and loosing all the entered details on the report. Entering all the details repeatedly can waste quite a lot of time. Review Source R Reviewer pest control Used the software for: Less than 1 year ### "Absolutely Frustrating Experience – Avoid This Company at All Costs" July 23, 2025 1.0 Cons Our experience with this system has been nothing short of a nightmare. We were sold a platform that was supposedly "perfect" for our pest control business, with promises that it would handle all our operational needs. What we got instead was a clunky, confusing interface that's nearly impossible to navigate, and a support team that clearly doesn’t understand their own product. We’ve spent countless hours—literally days—trying to get the system to perform basic tasks we were explicitly told it could handle. After finally reaching out for help, we were met with vague, unhelpful responses that showed the customer service team either didn’t understand our questions or simply didn’t care. Even worse, once it became clear the system couldn't do what we needed, they refused to offer a refund which is over £1000 The software is unusable for our business, and the time and money we’ve lost is incredibly frustrating. Do yourself a favor and steer well clear of this company. They overpromise, underdeliver, and wash their hands of any responsibility when their system fails to perform. Review Source R Reviewer Director Used the software for: Less than 1 year ### "Misleading sales team, expensive and not up to the task." April 25, 2025 1.0 We signed up with Joblogic based on a sales demonstration that clearly led us to believe the system could manage CIS internally. At no point were we told that core CIS functions would rely entirely on external accounting software like Xero—software we do not have access to. Once we discovered this post-purchase, we immediately raised concerns, but after nearly a month of back-and-forth, Joblogic failed to offer a workable solution. To make matters worse, features that were presented as standard—such as automated email reminders—turned out to be hidden behind extra-cost “Marketplace” add-ons, which was never disclosed during onboarding or sales. Despite our clear communication and good faith attempts to resolve the issue, Joblogic refused to cancel the agreement or offer a refund, even though the system provided zero usable value to our business. We had no choice but to cancel the direct debit and begin preparing legal action. I would strongly caution other businesses to get everything in writing before signing, and to be wary of vague promises made during the demo process. Pros On the sales demon we liked what we were sold, but it turned out it was nothing like that. Cons Complicated software, lacking basic functionalities, have to pay extra for features that other software have on default. Review Source R Reviewer Programmer Used the software for: Less than 1 year ### "Joblogic Reviewd" January 9, 2025 4.0 My overall experience with Joblogic has been positive. It provides a solid platform for managing jobs efficiently, although it may require some time to fully adapt to its features. Pros I liked that Joblogic streamlines job management and offers a comprehensive solution for scheduling, tracking, and managing work orders. Cons One downside is that the interface can feel a bit overwhelming at first, with a lot of details to learn. Review Source VR Verified Reviewer accounts Used the software for: Less than 1 year ### "Satisfied story " January 3, 2025 4.0 My overall experience has been positive; their approach to accommodation and customer service is exceptional. I am very satisfied with them. Pros The Joblopic software is easy to use and dependable. Cons "exceptional customer support. approachable, cooperative company with a personalized touch." "Excellent assistance, prompt and dependable. special appreciation to our onboarding coordinator." "The key feature for us is the software's reliability. Protean has consistently performed well for us with no downtime in nearly six years." "There can be insufficient feedback/understanding regarding the causes of errors. Additionally, there may be extended wait times for the development team to resolve issues within the system." "Horrible company; steer clear of them." "Initially, creating forms was perplexing but became quite straightforward after a few queries were clarified." Review Source R Reviewer Account representative Used the software for: I used a free trial ### "Job Logic Review" January 7, 2025 5.0 Overall, my experience with Joblogic has been positive. It has significantly improved efficiency in our operations, and with a few tweaks to the mobile experience, it could become an even more invaluable tool. Pros I really appreciate how Joblogic streamlines our job management and scheduling processes, making it easy to track tasks and maintain smooth communication across teams Cons One area for improvement would be enhancing the mobile app's functionality, as it sometimes lacks responsiveness when updating job details Review Source R Reviewer Operations Manager Used the software for: 1-3 years ### "Job creation made easy" January 3, 2025 5.0 Pros Joblogic enables us to create jobs for workmen and engineers. Cons Joblogic has nothing to be anxious about it. Review Source R Reviewer Sales Business Relations Used the software for: Less than 1 year ### "Joblogic honest review" January 2, 2025 4.0 Experience was great I would say it would compete with about any of the other products for the industries. Pros It enhances paperless operations and supports large amounts of data Ease of access to information for Customers Movement of job details and data are easily provided Cons The filtration and automation options need little improvements Options to open more than one screen at a time could be considered Restrictions are usually placed on users that do not accept improvement suggestions Review Source R Reviewer Art and design Used the software for: 1-3 years ### "Streamlining field service operation With efficiency and ease" January 2, 2025 5.0 Provides a positive experience for businesses in the field service industry Pros Job scheduling, saving time and reducing errors Cons Small businesses may find the subscription pricing slightly high Review Source Vanitha K. Senior application consultant Used the software for: Less than 1 year ### "great tool for field management with some downsides" January 2, 2025 5.0 overall its a great product with user friendly interface and better scheduling features Pros It has a user friendly interface which makes team to use is easily Cons Some advanced features are there which requires training Review Source Subash J. Data scientist Used the software for: Less than 1 year ### "One month Review " January 6, 2025 3.0 Pros One of the Very few in this domain and I like inventory tracking management a lot Cons There are no much integrations this can offer. Review Source R Reviewer Clothing store Used the software for: Less than 1 year ### "good service" January 6, 2025 4.0 feel good and better....nice work, confident in using Pros great company, good job, using your system confident Cons fail to keep sales promise in managing to get the programming Review Source R Reviewer Operations Hub Manager Used the software for: Less than 1 year ### "Joblogic makes sense. It helps us do the job." October 8, 2023 4.0 The team behind this software solution is clearly focused on developing the software with benefits to the user in mind. They are very open to suggestions and recommendations.Special word to the Squad Almighty who are my to go to team for support within Joblogic. It never takes long for them to understand the typical user requirements for our business and either explain the solution within the software or are happy to put our ideas forward for future development of the software. Pros Having run jobs for a team of around 50 engineers of various trades through joblogic for nearly 5 months I can confidently say Joblogic does the job for us!For an off the shelf solution Joblogic already offers a lot of functionality, a very intuitive user interface, flexibility in use of parameters and settings and all the job management tools you need on a daily basis.The team behind this software solution is clearly focused on developing the software with benefits to the user in mind. They are very open to suggestions and recommendations.Special word to the Squad Almighty who are my to go to team for support within Joblogic. It never takes long for them to understand the typical user requirements for our business and either explain the solution within the software or are happy to put our ideas forward for future development of the software.Is there anything not working for us? Well, it does not actually does our actual job for us.... Cons The stock features of Joblogic are very basic. Joblogic management has shown an interest in our ideas and we look forward to how this (relatively new) module will develop. Hopefully with our input. Review Source Nicholas T. Sales Used the software for: Less than 1 year ### "JobLogic: Summary" January 6, 2025 5.0 Overall, it was good and it made our lives easier with what we did. Pros It was great and super easy to use, very user friendly! Cons It was tough to implement, and we had a hard time adapting. Review Source Andy H. CIO Used the software for: 3-5 years ### "Very good product to a point, and await next version for major advancements" November 30, 2022 4.0 Goog company, UK based, and friendly helpful implementation and support staff.Feels like their focus is moving away from the locally hosted to cloud based ServiceSight product, so I'd advise anyone looking at Protean to ensure the solution they choose is the correct future-proofed solution for the business, as moving into or from Protean (or similar products) is not a small project. Pros This was an upgrade from Service Director who no longer supported their desktop product, and at the time (2019) when we did an appraisal of alternatives in the market Protean was the only one that ticked all the boxes and met all business requirements. Moving to Protean allowed the business to grow further than could have been possible with Service Director. Cons The integration with Sage200 was disappointing. We began to integrate to Sage50 but were assured that when we moved to Sage200 that it would be much better integrated, especially in terms of parts/stock, however that was not true and so we could only expand so far with Protean and are now looking for alternatives. Review Source R Reviewer Office manager Used the software for: Less than 1 year ### "Helpful in so many ways " August 14, 2023 5.0 helpful staff and the software is very thorough Pros the fgas stuff is great, the PPM planner is great all in one place and easy to use Cons the jobsheet templates are hard to design they seem to not work too well and need alot of adjustments i am having to put alot of time into the process of setting this software up and the jobsheets im finding abit frustrating. It would be amazing if the engineer could raise POs but we are getting around this. Review Source R Reviewer Owner Used the software for: 1-3 years ### "Organize and prioritize experts" February 7, 2020 5.0 I have been on since day one contact in integrating their software and our business and have to say they are really responsive and we have a dedicated rep that is there and responds quickly and efficiently. If there is something I have a question on he answers promptly or if he is unsure he gets back usually same day if not within the hour. Great software, Customer service, Excellent product. Pros This software can help track jobs customers invoices paid and past due balances and you can even set past due balance limits that when your customer owes more than $100 for example it won't let you schedule service. Good way to keep track of invoices paid and unpaid. also keep tabs on expenses milage and many many more features already recommended to mechanics delivery drivers and other service professionals that are sole proprietors. I feel this software can work for hvac, maintenance companies, cleaning services, if you have customers and contractor or employees, this will work for you. Cons Haven't found any down side yet and I'm going on 2yrs of daily usage. Review Source R Reviewer Accounts Team Leader & Operations Manager Used the software for: 3-5 years ### "Great CRM and core business system" June 1, 2022 5.0 When we looked at the initial implementation of the system we were allocated our own project manager from Protean, to understand our business functions and agree the data to be migrated from existing system and the configuration requirements for Protean to provide the functions and more for the day-to-day tasks of our business. Once implementation complete, they have a Support team on had to assist and a technical team for escalations to be made to. They are always open to improvement ideas for potention future development into the system. There is a comprehensive reporting database and a specalist team on hand to provide bespoke reports if needed. Pros The data flows and links throughout the entire system, CRM, job management, equipment records, regular servicing schedules, stock control, purchase and sales invoicing and ultimately integrates the financial aspects with Sage 50 Accounts Cons Any areas identified for improvement or change are passed to the developent team to be considered for future updates Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.