# Page 4 | Joblogic Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Joblogic the right Facility Management solution for you? Explore 100 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/134632/JobLogic/reviews --- Joblogic 4.3 (100) [View alternatives](https://www.capterra.com/p/134632/JobLogic/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 7th, 2026 # Page 4 - Reviews of Joblogic ## Showing most helpful reviews Showing 76-100 of 100 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MP Mike P. IT Specialist Used the software for: 6-12 months ### "Easy to use and saves time" April 24, 2018 5.0 Pros The fact that there are new features added frequently without additional cost is great. Some companies charge you after the initial purchase for these add ons but there is no cost with Job Logic. Cons At first the software went down on a few occasions but that seems to be an issue that has been taken care of. Review Source AT Ania T. Adminsitrator Used the software for: ### "Solves many problems" May 20, 2015 5.0 Pros: - You can see the details for each job on date logic (Client, Address) - It is easy to move jobs around without looking for the paperwork - Solves the H&S problem of lone working - You can change a quote into a job (you decrease administration cost) - Outstanding customer service - Friendly, easy to work with company with personal approach Cons: - Diary could be visually more friendly Review Source Response from Tracer Management Systems May 27, 2015 Hi Ania, Thankyou for such a detailed review. We are glad that you have listed so many benefits to the system and take on board the comment about the diary. We are working hard on improving JobLogic everyday and will let you know about any changes made in the future, that may benefit Lightside in this area. We have passed on your comments about the personal approach & support team to the department manager. JobLogic ER Eve R. Office Manager Used the software for: ### "Great for our business " April 15, 2016 5.0 Joblogic has really helped us to improve the service that we offer to our customers. Since using the system we have significantly reduced the response time between customer query & engineer deployment. It has also drastically helped us to cut down on the amount of paperwork that passes through the office, and we are now a virtually paperless office thanks to Joblogic. The training and ongoing support is always second to none. We have always received an excellent level of support as we endeavor to utilise more and more of the programme's features Review Source Response from Tracer Management Systems April 15, 2016 Hi Eve, Thanks very much for your review. We are pleased to hear how highly you rate our trainers,support team & system. We look forward to an ever growing future with Barlows and helping you to the next level on your road map. JobLogic Team JF Jodie F. Operations Manager Oil & Energy Used the software for: Less than 6 months ### "Great product" March 17, 2021 5.0 Pros We have used Joblogic for a while now but changing over to the new system has been great. Lots of really useful features that we are able to utilise! Cons It would be useful if quotes could be deployed to surveyors as well as jobs. Review Source MP Madeleine P. H&S Co-ordinator & Software Supervisor Used the software for: ### "Very Good Software" November 4, 2015 5.0 The software stores and sorts a huge amount of data which is always on hand to be able to keep customers up to date with jobs as they are happening. Mobile Logic will assist us with our drive to reduce waste with paperless worksheets as well as quick updates between engineers and the office. It is worth the time to set it up to get the most out of it. Review Source Response from Tracer Management Systems February 3, 2016 Hi Madeline, Thanks for the review of the software. At CPL you were always going to find it beneficial due to your way of thinking . "It is worth the time to set it up to get the most out of it." which is exactly why it is so powerful for you, so cost effective and time saving. We look forward to a long lasting relationship with all at CPL and going forward with new ideas in the future. JobLogic HH Hollie H. Commercial Assistant Construction Used the software for: Less than 6 months ### "Job Logic Training " September 6, 2016 5.0 Had a great day, great company, great trainers! :) Feel much more confident in using the system. Pros I really like that you can program all your costs into job logic so that it calculates costs on jobs. Review Source Response from Tracer Management Systems September 6, 2016 Hi Hollie, Thanks for you great review. Glad to hear you had a great day at our training centre and we will pass the comments on to the training team. Please let us know if you need any advice or help in the build up to your go live day. JobLogic CR Coletta R. Owner Used the software for: Less than 6 months ### "This software makes it easy to accept and to reject applicants, with the click of a button." March 13, 2018 4.0 Pros The ability to dial the contact number of the applicant is great! You can click the number and it will call the number on the screen. I also like the idea that the applicant can see the notes that you can put in as well. Cons The only thing that I can see that may need some improvement would be the simplification of things on the screen. It is for those who have the ability o navigate and understand it a lot, but can also become overwhelming with too much on the screen. Review Source Response from Tracer Management Systems March 14, 2018 Hi Coletta, thank you for taking the time to review our software. We love hearing feedback from our customers, as we take every one of them on board and learn from them. Thank you for the comments on the simplification of the main screen, which is in fact what we have been working on lately. You will soon see a release with more simplified menus to go with the already easy flow of the system. Thanks again and please don't hesitate to get in touch should you have any suggestions for us. Regards Joblogic Team. TW Tracey W. Contracts Administrator Facilities Services Used the software for: Less than 6 months ### "Excellent system and service" April 7, 2017 5.0 Have just received training on Joblogic in preparation for the system gong live within the company. Looking forward to having everything is one place for ease of use. Training was excellent and system explained well Pros Easy to use Review Source Response from Tracer Management Systems April 9, 2017 Hi Tracey, Thanks for giving us your feedback, we will pass your comments onto our team here in Birmingham. We are looking forward to you going live and seeing the full benefits of the system. If you need anything feel free to contact us. Joblogic EP Elizabeth P. Buyer Used the software for: ### "Brilliant System " June 15, 2015 4.0 The system as a whole is excellent, it has all aspects we need. The only downside is the Buylogic. I would like to move away from Sage purchasing but the inability to amend a PO once you have emailed it over stops me doing this, there is no ability to free type as parts have to come from the library and this also poses a problem with us. The system overall though is great. Review Source Response from Tracer Management Systems June 16, 2015 Hi Elizabeth, thank very much for your positive review & comments. You can edit the PO's after emailing quite quickly. Please call one of our trainers who will happily take you through this remotely. Your point about the parts has been passed to development for their consideration. Thanks again. JobLogic RE Rob E. Services Director Used the software for: ### "Product and support" February 2, 2015 4.0 I would like to recommend Joblogic as an end to end computerised system for effectively managing all aspects of contracts. The system is flexible and easy to use whilst providing the structure for the ever important audit process. For planned or reactive maintenance it's real time reporting ability which can be accessed by clients really stands out from other similar products. Joblogic go that extra step in after sales support even to the point where they talk to our clients directly to fully understand their requirements. Review Source Response from Tracer Management Systems May 27, 2015 Thanks for taking the time to write your review Rob. We appreciate your comments and will pass on the positive remarks to our support team. JobLogic GH Greg H. Owner Used the software for: ### "A clear and easy to use suite of software. " May 26, 2015 5.0 As a small operation we only really use a small percentage of what this software suite is capable of. However, it is clear that Joblogic have a clear and indepth knowledge of the industries they target with this software. This results in a program that makes sense and as such is very easy to use with familiar processes and terminology. I would not hesitate in recommending this product. Review Source Response from Tracer Management Systems May 27, 2015 Thanks for the review Greg. We pride ourselves in making the system easy to use & user friendly and it's good to read when users point this out in reviews. Regardless of size and use, we are happy that you chose JobLogic and look forward to helping you grow. JobLogic LD Lorren D. Office Manager Used the software for: ### "A better product than other systems we have had in place before" June 8, 2015 4.0 Joblogic is an all round good system. Once we got past the first few months we were able to adapt Joblogic to Fieldway's needs. Joblogic is efficient, easy to use and has really helped at Fieldway. The only real issue we have is a connection issue which is being dealt with. This causes problems when Joblogic goes down as we are now so reliant on it. Review Source Response from Tracer Management Systems June 11, 2015 Hi Lorren, Thank you for taking the time to review our software. We have made a lot of infrastructure changes over the last few months & believe we have resolved the connection issue you had. We are now confident you will get a seamless service and be happy with what we have done. JobLogic MA Mike A. Managing Director Used the software for: ### "Job Logic its that simple!" February 5, 2015 5.0 As the Managing Director of The AM Group it was very important to get the correct service management software first time, we looked at various products on the market, but the job logic system was by far the best available. We have now used the system for the best part of ten years, and would still say its the best, its very user friendly, cost effective and the back up team are second to none, Job Logic would be our number one choice every time! Review Source Response from Tracer Management Systems May 27, 2015 Thanks for taking the time to write such a great review Mike. We are happy you chose us all them years ago and look forward to another 10 + years working alongside you and all at AM Group. JobLogic HJ Helen J. Service Operations Manager Used the software for: ### "Great Support Team" November 12, 2015 4.0 Just wanted to say a huge thank you for all your support recently for various things we've thrown at you. We're making several changes here and you've all been so helpful and accommodating. People are quick to complain so just wanted to take the time to actually thank you, it is very much appreciated. Review Source Response from Tracer Management Systems February 3, 2016 Hi Helen, Thank you for your kind words. We are lucky at JobLogic in that our customers do seem to take the time to let us know when we are doing a good job. It was a pleasure helping you achieve your changes and help you push forward with your ideas. Anything else we can help with, just let us know. JobLogic SB Stuart B. Director Used the software for: ### "We have worked with this software for over 7 years and have received excellent support" June 15, 2015 4.0 For us the PPM planning module is the most important and it works well. We also invoice from the system using the controls set up in the contract again this works well. We are moving to the mobile format and will increase our use with this over the coming months and are looking for Joblogic to provide all the necessary mobile forms that we can use Review Source Response from Tracer Management Systems June 16, 2015 Hi Stuart, Thanks for the review. Good to hear you are going live with the mobile software and we are sure you will see the benefit over the coming weeks. We look forward to working with you on the mobile forms & getting you up and running with them. Thanks again JobLogic KS Karl S. General Manager Used the software for: ### "Brilliant Software at a competitive price." June 1, 2015 5.0 Joblogic has been brilliant for us as a business. We started initially using the back office system and, due to the success of that, we implemented the engineers mobile software, which has also worked as we intended. The team at Joblogic are always willing to help where required and I would strongly recommend this service software to any company. Review Source Response from Tracer Management Systems June 1, 2015 Thank you for your great review Karl. It's good to watch companies like yourselves start off with the basic modules of the system then grow into other beneficial areas. We will pass on your comments to the rest of the team. Thanks. JobLogic. JW Julie W. Used the software for: ### "Old to New Job Logic" April 21, 2017 4.0 Training for this product could not have gone better, Our trainer was extremely helpful, friendly and explained everything in a very "non-technical" way, so that everyone, irrespective of their previous level of understanding, took all on board, leaving us with the impression that we would be fully supported in the future. Review Source Response from Tracer Management Systems April 21, 2017 Hi Julie, Thanks for leaving us your feedback. We will pass on your comments to Paul and look forward to helping you move smoothly to the new system. We are always here to help if you need any advice. Joblogic Team DB Dave B. Genenal Manager Used the software for: ### "Really ease to set up and use" May 19, 2015 5.0 As a manufacturing company we were surprised at how adaptable this software really is. You may have to think about how you do things but the software is adaptable to how you work. It makes life really easy once you get into it and keeps a track of all new instrument sales and service on instruments later on. I would recommend this software to anyone. Review Source Response from Tracer Management Systems May 27, 2015 Thanks Dave! Your review & recommendation is very good to read. The software is adaptable and we are glad you have found it such a benefit to your company. Thanks Again. JobLogic LD Lorraine D. Service Manager Used the software for: ### "Having used JobLogic I found the system met the requirements we needed. " May 20, 2015 4.0 The back up service from JobLogic was great, whenever a problem or situation arose it was dealt with quickly & efficiently. I was always confident that issues would be addressed & I would be kept up to date at all times. The training provided was informative, productive & most importantly delivered in a great way! Review Source Response from Tracer Management Systems May 27, 2015 Thank you for taking the time to review our software Lorraine. We appreciate your kind words and have passed them on to the Training Team & Support Department Managers. JobLogic nO nick O. operations Director Used the software for: ### "really good system" October 15, 2015 5.0 overall we are more then happy with the system, the continual development of Job Logic as really improved how our business operates. If we require any changes or highlight a new procedure we have to adhere for one of our clients, Job Logic work in partnership with us to provide a solution. We have recently started using web logic and we have all been really impressed with this. Review Source Response from Tracer Management Systems October 15, 2015 Thank you for your review Nick. It's great to work with Airco. All the best, James AS Aaron S. Used the software for: ### "Brilliant software" July 16, 2015 5.0 Very easy to use with new features upcoming every month... Review Source Response from Tracer Management Systems July 31, 2015 Hi Aaron, thanks for taking the time to review the software. There are indeed more and more features in the pipeline and we will let you know about them in our release email which goes out first to all customers. JobLogic JM James M. Sales Department Used the software for: ### "Simple and easy to use" October 22, 2015 5.0 No cons. Looks great. Especially like the MobileLogic. Would be good if it was connected live to Stoklogic. Review Source Response from Tracer Management Systems October 23, 2015 Hi James, Thanks for reviewing JobLogic. As discussed we are developing the link to the stock system and we will let you know as soon as it's ready. JobLogic SW Sharron W. Parts Used the software for: ### "easy to use" October 22, 2015 5.0 no negatives. enjoyable experience Review Source Response from Tracer Management Systems October 23, 2015 Hi Sharon, Thanks for your review on how easy the software is to use. Stay in touch through your initial learning curve and you know where we are if you need anything else. (No Bananas though right?) JobLogic cC craig C. senior engineer Used the software for: ### "simple to use once explained" October 22, 2015 5.0 system easy to use explained very well and work well with for what is need for Review Source Response from Tracer Management Systems October 22, 2015 Hi Craig, Thank you for taking the time to review JobLogic. We look forward to a great working relationship with AMG Southern (Dyno Plumbing). JobLogic MK Miriah K. utility locator Utilities Used the software for: I used a free trial ### "Great Software" January 16, 2020 5.0 Pros easy to save the team time by getting jobs to them quickly Cons have had no issues using this product and recommend it to others Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.